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Amazon Air

Amazon Air is a brand operated by Amazon.com, Inc., that provides dedicated air transportation services for the company's packages, serving as a critical middle-mile link in its global by moving goods between fulfillment centers, sortation hubs, and last-mile stations. Launched in May 2016 through an initial partnership with Worldwide, Amazon Air began operations using leased 767-300 freighters to support faster amid growing demand from Amazon's online retail business. The service initially operated under the name Prime Air before being rebranded to Amazon Air in 2017 to distinguish it from the company's separate drone initiative also called Prime Air. Over the years, Amazon Air has rapidly expanded, particularly during the , with flight activity increasing by over 30% between April and July 2020 alone and the addition of nine aircraft in that period. As of 2025, Amazon Air's fleet comprises over 100 aircraft operated by multiple carriers, including , , and freighters, with Amazon owning a portion of the planes—such as 11 acquired from and in 2021—and leasing the rest. The network spans more than 70 destinations worldwide, with major hubs at (CVG), Fort Worth Alliance Airport (AFW), and (SBD), enabling over 250 daily flights. Operations emphasize point-to-point routes, daytime flying from cargo-focused airports, and regionalized distribution to optimize efficiency. In recent developments, Amazon Air has shifted toward larger aircraft to boost payload capacity, which grew by 108.8% from 2020 to 2023, reaching about 14.6% of FedEx's and 20% of UPS's capacity, while simplifying its with fewer but longer flights. The company ended its domestic operations partnership with by mid-2025, transitioning to other providers like , , and to maintain growth. In 2025, Amazon Air expanded its into the and markets. Additionally, Amazon Air has prioritized , securing up to six million gallons of sustainable in 2020 and integrating it into operations at hubs like CVG. As of 2025, the service continues to evolve, incorporating third-party cargo to diversify revenue while supporting Amazon's goal of one- or two-day delivery for millions of customers.

History

Founding and Early Operations

In late 2015, Amazon announced plans to enter the air cargo sector as e-commerce sales surged and customer expectations for rapid delivery intensified, particularly for Amazon Prime's promised two-day shipping. This move was motivated by the need to build internal capacity to handle growing package volumes, reduce dependency on external carriers during peak periods, and optimize the end-to-end supply chain for faster fulfillment. By December 2015, the company was negotiating leases for up to 20 Boeing 767 freighters to support these operations, signaling a strategic shift toward vertical integration in logistics. Amazon formalized its air cargo initiatives in early 2016 through partnerships with specialized providers. In March, it signed a deal with (ATSG) to operate an initial of 20 , laying the groundwork for flights from bases like in . This was followed in May by an agreement with Worldwide, under which Atlas would provide , crew, maintenance, and insurance (ACMI) services for up to 20 767-300 freighters over a 10-year term, with operations ramping up in the second half of the year. The partnership with marked the beginning of branded Prime Air flights—initially called Prime Air before rebranding to Amazon Air in —starting with a small initial fleet of three leased featuring the company's distinctive to enable dedicated cargo transport. The official launch of the service occurred on August 4, 2016, when the company unveiled its dedicated cargo service and introduced the first branded plane, , during Seattle's . Just days later, on August 9, 2016, completed its inaugural operational flight, departing from in and arriving at in , to transport packages efficiently across key distribution nodes. Early operations emphasized short-haul and regional routes to bridge gaps in ground logistics, particularly supplementing truck-based deliveries for orders during high-demand seasons like the holidays. This focused approach allowed Amazon to scale air capacity selectively, ensuring reliable two-day delivery without overhauling its entire network at once. The service's founding efforts integrated air transport into the company's broader , providing flexible overhead for time-critical shipments that ground services alone could not always accommodate.

Expansion Phases

Following its initial launch in , the service underwent significant expansion between 2018 and 2019 to meet rising demands. By early 2019, the fleet had grown to 40 , primarily through leases from (ATSG), which includes , and . This increase supported expanded package volumes, with the dedicated freighters enabling more efficient overnight long-distance transport across the U.S. network. Infrastructure development paralleled fleet growth, as Amazon invested in new facilities to streamline sorting and distribution. In May 2019, the company broke ground on a major air cargo hub at (CVG), a 800,000-square-foot facility designed to serve as a central node for its growing operations. This hub, part of a $1.5 billion investment, aimed to enhance connectivity between fulfillment centers and regional airports, reducing ground transport times. The accelerated the service's growth in 2020, as heightened demand for essential goods delivery strained existing logistics. Daily flights surged from 85 in late April to 108 by August, reflecting a roughly 27% operational increase to prioritize medical supplies, household items, and other critical shipments. The fleet expanded further to approximately 70 by September, with nine additional 737s added during the summer to boost capacity amid global disruptions. In January 2021, Amazon marked a strategic shift by making its first direct aircraft purchase: 11 used 767-300s acquired from (seven planes) and (four planes), scheduled for conversion and integration into the network between 2021 and 2022. This move reduced reliance on long-term leases and positioned the airline for sustained . By 2020, the service had become deeply integrated into the company's broader , handling a substantial portion of long-haul to complement and last-mile systems. This integration optimized flow from major fulfillment centers to regional sortation hubs, enabling faster Prime commitments during peak demand.

Recent Developments

Following the post-pandemic period, Amazon Air has normalized operations by emphasizing measures, such as integrating sustainable (SAF) into its U.S. flights and optimizing routes to reduce short-haul operations, which began in earnest by 2023 to lower emissions and improve . In 2023, Amazon committed to decarbonizing its transportation network, including , through fleet efficiency gains and lower-carbon fuels, achieving a 3% reduction in carbon emissions that year. By 2024, Amazon Air's fleet expanded to 104 aircraft, surpassing 100 in capacity terms through the addition of widebody freighters like 10 A330-300s, enabling greater third-party cargo handling and a 14% increase in U.S. tonnage capacity from March 2024 to 2025. This growth supported international testing, with new interline agreements in —such as with in July 2025 for U.S.- transshipment via —and expansions into EMEA and , including a charter deal with for daily operations to starting in June 2025. Partnership dynamics shifted notably in 2025, with completing its expansion to a dedicated fleet of 20 737-800 freighters for by October 2025, under an amended contract extending through 2030 to handle peak-season demand. In April 2025, announced the full termination of its partnership by mid-2025, ending crew, maintenance, and insurance services for 25 aircraft to reallocate resources toward international widebody operations. subsequently deepened ties with other operators, including a four-year extension of its agreement with in July 2025 for Canadian fulfillment services, renewable through 2031. A analysis in April 2025 highlighted operational efficiencies, noting a 14% tonnage capacity increase and over one-third rise in nocturnal flights for Amazon Air partners, alongside a rebound in hub activity that contributed to heightened chargeable hours amid Q3 2025 demand surges.

Operations

Role in Logistics

Amazon Air serves as a dedicated carrier within Amazon's ecosystem, primarily transporting time-sensitive Prime shipments, including oversized and urgent packages that require rapid transit beyond the capabilities of ground transportation. This focus enables the movement of high-value inventory and perishable goods across vast distances, ensuring compliance with Amazon's stringent delivery timelines for Prime members. The service integrates seamlessly with Amazon's fulfillment centers and sortation facilities, utilizing air transport for long-haul segments to alleviate congestion on ground routes and accelerate the flow of goods between regional hubs. By bridging distant fulfillment centers—often spanning thousands of miles—Amazon Air facilitates the efficient redistribution of , allowing packages to transition quickly to local ground delivery networks for final-mile execution. This multimodal approach reduces overall transit times and enhances , particularly during peak demand periods. Amazon Air plays a critical role in achieving same-day and next-day commitments, supporting the of packages integral to Amazon's annual of over 6 billion U.S. orders as of 2024, with handling a significant portion of middle-mile movements for expedited services. Major hubs process hundreds of thousands of packages daily across multiple flights, contributing to the scalability of Amazon's operations. Leveraging advanced data analytics and AI-driven tools, Amazon Air optimizes routes by forecasting demand, predicting disruptions, and prioritizing high-volume domestic corridors such as those connecting East Coast and hubs. These technologies enable dynamic planning that minimizes delays and maximizes utilization, ensuring efficient allocation of space across the network. Unlike passenger airlines, Amazon Air operates exclusively as an all-cargo provider with a focus on freight-only configurations, supporting near-continuous operations through over 250 daily flights on more than 100 to maintain uninterrupted supply chain momentum. This specialized model allows for flexible scheduling tailored to logistics needs, free from the constraints of passenger itineraries.

Network and Destinations

Amazon Air's network is predominantly centered in the United States, serving as a critical component in the company's by facilitating the swift movement of packages to fulfillment centers and delivery stations nationwide. The carrier operates an extensive domestic route structure connecting over 45 cities across the country, enabling efficient distribution to a broad geographic footprint that encompasses the majority of the U.S. population. This U.S.-centric focus allows Amazon Air to handle a significant portion of its operations, with flights optimized for overnight delivery to support same-day and next-day customer fulfillment. Recent U.S. expansions include a new late-night cargo flight to , , launched in October 2025, enabling next-day delivery on the island. Key hubs anchor this network, including (CVG), which functions as the primary sorting and processing facility for packages traversing the continental U.S. Other vital nodes include (ILN) in , which supports regional freight movements with scheduled departure banks, often in the early morning hours to align with ground transportation timelines. (ABE) in serves as a strategic secondary airport on the East Coast, chosen for its proximity to major population centers while avoiding congestion at larger facilities like Philadelphia International, thereby reducing turnaround times and operational delays. These hubs collectively manage inbound and outbound flows, with more than 80% of domestic flights operating to or from the largest five such locations. Major routes emphasize long-haul connectivity, such as cross-country links from central hubs like ILN to West Coast destinations including , which transport substantial volumes of goods to support regional in high-demand areas. The network's prioritizes reliability and , with flights concentrated on key corridors that link facilities to population-dense regions, ensuring packages reach over 40 states through interconnected ground and air segments. To accommodate fluctuating demand, Amazon Air incorporates seasonal adjustments, ramping up flight frequencies and during holiday peaks—such as the period from mid-November to mid-January—to manage surges in package volumes that can increase by up to 5% year-over-year. While the core operations remain U.S.-focused, Amazon Air has pursued limited international expansions since 2022 to test global reach, including routes to through dedicated services connecting major fulfillment centers. In , the carrier operates flights primarily in , with a growing emphasis on longer-haul segments exceeding 1,000 miles, which rose to over 35% of operations by 2025 to support third-party cargo alongside Amazon's own shipments. Emerging international elements also include connections to the , such as the Miami-to-Santo Domingo route launched in 2025 with seven weekly flights, marking an initial foray into Latin American markets to enhance options. These developments reflect a gradual broadening of the network beyond domestic boundaries, though international flights constitute a smaller proportion compared to U.S. routes.

Partnerships with Airlines

Amazon Air operates as a , relying on wet-leasing arrangements—commonly known as ACMI (, , , and ) or CMI contracts—with third-party operators rather than maintaining its own in-house fleet or . This model allows Amazon to secure dedicated capacity without the operational complexities of direct ownership or piloting. Key partners have included Atlas Air, which served as an initial provider since 2016 under a long-term CMI agreement for up to 20 Boeing freighters, though this partnership fully concluded in mid-2025. Air Transport International (ATI), a subsidiary of Air Transport Services Group (ATSG), has operated a significant portion of the network, including up to 41 Boeing 767 freighters as of late 2024 under ongoing CMI agreements. Sun Country Airlines expanded its role in 2025, deploying a full fleet of 20 Boeing 737 freighters dedicated to Amazon by September, following a revised agreement signed in 2024. For international operations, particularly in Canada, CargoJet Airways has provided services with two aircraft under an extended Air Transportation Services Agreement running through 2029, with options to 2031. These contracts typically grant Amazon dedicated block space or full aircraft utilization, with partner airlines responsible for crewing, maintenance, insurance, and , while Amazon applies its branding—such as the distinctive blue and orange Amazon Air livery—to the . In 2025, Amazon Air shifted its partnerships to diversify away from following the partnership's end, increasing reliance on and others like ATI for approximately 40-50% more chargeable flight hours in the third quarter compared to the prior year. This partnership model provides Amazon with operational flexibility to scale capacity rapidly in response to e-commerce demand fluctuations, while avoiding the direct regulatory burdens of FAA Part 121 certification as an air carrier, which are handled by the certified partner airlines.

Fleet

Composition and Types

As of November 2025, Amazon Air operates a fleet of 98 aircraft with an average age of 26.4 years. These aircraft are all-cargo conversions from former passenger models, featuring the Amazon Prime Air branding on their exteriors for visibility in the company's logistics network. The fleet composition emphasizes reliability and capacity for e-commerce cargo, consisting of widebody and narrowbody freighters suited to varying haul lengths. The 767-300F forms the backbone of the fleet, with 59 units in service as the primary type for long-haul operations. This twin-engine freighter, a converted variant, offers a of approximately 50 tons per flight, enabling efficient transport of bulk volumes over extended distances. Its design includes a large main deck cargo door and underfloor holds, supporting up to 30 LD-2 containers or equivalent pallets. Complementing the widebodies, the 737-800F accounts for 29 units dedicated to medium-haul routes. These single-aisle freighters, also Boeing Converted Freighters (BCF), provide a of around 23 tons and were rapidly incorporated into the fleet from 2020 to 2023 to meet surging demand during the boom, with further expansions in 2025. With a range exceeding 4,000 kilometers when fully loaded, they facilitate frequent, shorter regional flights while maintaining low operating costs. The fleet includes Airbus A330-300F with 10 units for versatile widebody operations, including additions of 10 aircraft in early 2025 to boost capacity. The current mix reflects strategic acquisitions of converted aircraft over time to balance capacity and operational flexibility.
Aircraft TypeQuantityPrimary RolePayload Capacity (tons)
Boeing 767-300F59Long-haul~50
Boeing 737-800F29Medium-haul~23
Airbus A330-300F10Versatile widebody~65

Acquisitions and Management

Amazon Air primarily relies on long-term leasing arrangements rather than outright purchases to ensure operational flexibility and adapt to fluctuating demand in . The majority of its fleet operates under ACMI (, Crew, Maintenance, and Insurance) contracts, which allow Amazon to outsource crew, maintenance, and insurance while retaining control over aircraft utilization. These agreements, often spanning multiple years, are managed with partners such as (a of ATSG), , and , among others, following the transition from domestic operations with by mid-2025. A notable exception to this leasing preference occurred in 2021, when made its first direct aircraft purchases by acquiring 11 767-300 passenger jets—seven from and four from —for conversion into freighters. These aircraft were delivered and integrated into the Amazon Air network between 2021 and 2022, marking a strategic shift to bolster owned assets amid surging package volumes during the . Fleet management falls under Amazon's Global team within its broader transportation services division, which oversees procurement, deployment, and performance monitoring. is handled at partner facilities, including in , a key hub equipped with specialized services from providers like Airborne Maintenance and Engineering Services. This decentralized approach leverages third-party expertise to minimize downtime and ensure across the network. In line with sustainability goals, Amazon Air has pursued greener operations by incorporating more fuel-efficient freighters into its fleet, which offer improved performance over older models, and by committing to (SAF). The company secured up to six million gallons of SAF in 2020, produced from renewable waste materials, which can reduce lifecycle emissions by up to 80% compared to traditional —contributing to a targeted 20% emissions cut in operations. Further, in 2025, Amazon expanded SAF procurement with 2.5 million gallons from , supporting ongoing efforts to decarbonize cargo flights. Looking ahead, Amazon Air anticipates adding 10 to 15 aircraft by 2026 to accommodate projected growth and enhance network capacity by 10-15% annually. This expansion aligns with broader investments in larger widebody freighters, such as recent additions of A330-300s, to optimize long-haul efficiency.

Incidents and Safety

Major Accidents and Incidents

On February 23, 2019, , a 767-300 freighter operated on behalf of , crashed into Trinity Bay near , , during its approach to from . The aircraft, carrying cargo for , rapidly descended from approximately 6,000 feet and impacted the water, resulting in the deaths of all three crew members on board: the captain, first officer, and a non-revenue pilot in the jumpseat. The (NTSB) investigation determined the probable cause to be the first officer's inappropriate response to the inadvertent activation of the mode, leading to and an attempted maneuver at an unsafe altitude, compounded by the captain's inadequate response and the first officer's history of training deficiencies that were not adequately addressed. The crash prompted significant regulatory and industry scrutiny of cargo operations, particularly regarding pilot training and performance monitoring among Amazon Air's partner carriers. In response to NTSB recommendations, Atlas Air and other operators implemented enhanced training protocols, including improved simulator sessions for low-visibility approaches and better mechanisms for identifying and mitigating pilot performance issues. No major accidents or fatal incidents involving Amazon Air flights have been reported from 2021 through 2025, reflecting the impact of these safety enhancements amid the network's expansion. Overall, the event remains the sole fatal incident in Amazon Air's operational history, involving a partner airline's .

Safety Record and Measures

Amazon Air has maintained a relatively strong safety record in the cargo aviation sector, with few major incidents since its establishment in 2016. The service, operated by partner airlines such as , ABX Air, and , recorded one fatal accident in February 2019 involving an freighter that crashed near , , killing three crew members due to during approach. A non-fatal runway overrun occurred in November 2024 at involving a operating for Amazon Air, with no injuries reported and the aircraft subsequently removed from the site. These incidents represent a low occurrence rate when measured against the global cargo industry's all-accident rate of 1.13 per million flights in 2024, as reported by the (IATA). Following the 2019 crash, the (NTSB) issued recommendations emphasizing improved pilot training and safety culture in cargo operations, prompting Amazon's partners to implement mandatory enhanced simulator-based training for pilots on emergency procedures, such as go-arounds and recovery. This response contributed to broader industry efforts to address training deficiencies highlighted in the NTSB investigation. Operations under Amazon Air adhere to Federal Aviation Administration (FAA) regulations and International Civil Aviation Organization (ICAO) standards through its certificated partner carriers, which undergo regular audits and oversight to ensure compliance. The FAA's ongoing certification processes for these operators include evaluations of maintenance, training, and operational protocols. Amazon has committed substantial resources to enhancements across its logistics network. These measures support a safety performance that aligns with or exceeds industry benchmarks for carriers, aided by the relatively modern composition of Amazon Air's routes and rigorous oversight of partners.

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