Windows 7
Windows 7 is a personal computer operating system in the Microsoft Windows line, developed by Microsoft Corporation and released to manufacturing on July 22, 2009, with general availability to consumers on October 22, 2009.[1][2] As the direct successor to the troubled Windows Vista, it introduced refinements aimed at enhancing stability, performance, and user experience, including an improved taskbar that allowed pinning and previewing applications, enhancements to the Aero graphical user interface for visual effects, and the Action Center for centralized notifications.[3][4] The operating system received widespread acclaim for addressing Vista's compatibility issues and bloat, achieving rapid market adoption and becoming one of Microsoft's most enduring consumer products, with desktop usage peaking at over 60% globally in subsequent years.[5] Mainstream support concluded on January 13, 2015, followed by extended support ending on January 14, 2020, after which no further security updates were provided except through paid extended security updates for enterprise users.[6][7] Despite these endpoints, Windows 7 retained a notable market share of approximately 9% of desktop Windows installations as of late 2025, underscoring user reluctance to migrate to successors like Windows 8 and 10 due to perceived regressions in usability and interface design as well as reluctance to upgrade hardware.[5][8] Key defining characteristics included built-in support for multi-touch gestures, improved power management for laptops, and libraries for organizing files beyond traditional folders, which contributed to its reputation for reliability in both home and professional environments.[3][9] Post-support usage has raised security concerns, as unpatched systems remain vulnerable to exploits targeting known flaws, prompting Microsoft warnings about heightened risks from malware and ransomware without ongoing patches.[10][11]Development
Development History
Development of Windows 7 commenced in the summer of 2007, approximately six months after the consumer release of Windows Vista on January 30, 2007, with the goal of addressing widespread user complaints regarding Vista's performance, compatibility, and resource demands.[12] The project was internally codenamed Windows 7 from its inception, diverging from prior Windows versions that used geographical or thematic names like Longhorn for Vista, reflecting Microsoft's decision to align the development directly with its anticipated marketing name.[13] Steven Sinofsky, who had assumed leadership of the Windows division during the final phases of Vista development in 2006, oversaw the effort, emphasizing a data-driven approach informed by telemetry from millions of PCs via the Customer Experience Improvement Program to prioritize stability and backward compatibility with Windows XP applications.[14] [15] The development process adopted a milestone-based structure, with the first external build (Milestone 1, build 6519) shared with select Microsoft partners in January 2008 to incorporate early hardware and driver feedback.[16] The second milestone concluded around March 2008, marking eight months from project kickoff, followed by Milestone 3 in late 2008, which included demonstrations at the Professional Developers Conference (PDC) showcasing interface refinements and touch support.[12] A public beta was released in January 2009, followed by Release Candidate 1 in May 2009, allowing broader testing that revealed and resolved issues like installation times and driver compatibility.[17] This iterative method contrasted with Vista's protracted scope creep, enabling Windows 7—kernel version NT 6.1—to build directly on Vista's foundation as an evolutionary refinement rather than a ground-up redesign, retaining core components like the Aero interface while optimizing for lighter hardware footprints.[18] Release to manufacturing (RTM) occurred on July 22, 2009, after approximately two years of active development, with general availability following on October 22, 2009.[19] The focus on empirical user data and partner integration contributed to its reception as a stable successor, though critics noted its incremental nature limited groundbreaking innovations compared to predecessors.[16]Naming and Branding
Microsoft announced on October 13, 2008, that the next major version of its Windows operating system would retain the name Windows 7, transitioning from its prior development codename to the final product branding.[20] This decision was explained by Mike Nash, Microsoft's corporate vice president of Windows product management, who stated that the name reflected the seventh release in the Windows lineage from a consumer perspective, emphasizing simplicity after previous varied codenames such as Whistler for Windows XP and Longhorn for Windows Vista.[21] Internally, Windows 7 built on Windows Vista's version 6.0 kernel as version 6.1, but the marketing name prioritized sequential numbering over technical versioning to align with user familiarity.[22] Early development traces back to post-Vista planning, where concepts initially linked to canceled projects like Blackcomb or Vienna were set aside, with Windows 7 adopted as the consistent internal designation from inception.[13] The naming choice avoided elaborate thematic names used in prior iterations, opting for numeric clarity to signal evolution without the complexity of codewords, as Nash noted the return to roots in straightforward product identification.[23] For branding, Windows 7 featured an updated visual identity centered on a stylized four-pane window logo evoking the original Windows emblem, rendered with a subtle gradient for a modern flag-like appearance symbolizing connectivity and openness.[24] The Start menu button adopted a circular orb design incorporating the Windows flag, distinguishing it from Vista's rectangular aesthetic while maintaining brand continuity. Marketing campaigns, including extensions of the "I'm a PC" series with slogans like "I'm a PC, and Windows 7 was my idea," positioned the OS as user-driven and innovative, focusing on reduced hassle and enhanced usability to rebuild trust post-Vista.[25] A global promotional effort launched alongside the October 22, 2009, retail release highlighted these elements through feature demonstrations rather than competitive jabs.[26]Release
Release Timeline
Development of Windows 7 began in 2007, shortly after the general availability of Windows Vista on January 30, 2007, with Microsoft aiming to address criticisms of Vista's performance and compatibility issues through incremental improvements rather than a radical redesign.[27] The first public beta build (build 7000) was officially released for download on January 7, 2009, following an earlier leak on December 27, 2008; this beta was available to the public until its expiration on August 1, 2009, and incorporated feedback from professional testers on earlier Milestone 3 builds.[28] The Release Candidate (RC) build became available to Microsoft Developer Network (MSDN) and TechNet subscribers on April 30, 2009, with broader public access starting May 5, 2009 via the Microsoft Download Center; the RC carried an expiration date of June 1, 2010, after which it would initiate bihourly shutdown warnings beginning March 1, 2010.[29] Microsoft announced the general availability date for Windows 7 on June 2, 2009, targeting October 22, 2009, while the operating system achieved release to manufacturing (RTM) status—build 7600.16385.090713-1255—on July 22, 2009, enabling original equipment manufacturers (OEMs) and partners to begin preparing final products.[30][1] Windows 7 was released to retail customers and pre-installed on new PCs on October 22, 2009, marking the end of the public testing phase and the start of mainstream adoption, with volume licensing customers able to access it earlier through enterprise channels.[30]Available Editions
Windows 7 was released in six principal editions: Starter, Home Basic, Home Premium, Professional, Enterprise, and Ultimate, each targeted at specific user segments and hardware types.[31] These editions shared a common core but varied in features, licensing, and distribution channels, with retail availability limited primarily to Home Premium, Professional, and Ultimate; Starter and Home Basic were OEM-preinstalled on low-end devices, while Enterprise was distributed exclusively through volume licensing agreements for corporate use.[32] The Starter edition was intended for inexpensive netbooks and entry-level portable computers, restricted to 32-bit architecture, supporting a maximum of 2 GB RAM and lacking advanced visual effects such as Windows Aero, desktop wallpaper customization, and multi-monitor support; it also limited concurrent application instances in early descriptions, though this was not strictly enforced.[32] Distribution occurred solely via OEM partners, not retail, positioning it as a cost-reduced option for basic web and productivity tasks. Home Basic targeted emerging markets and budget hardware, building on Starter by adding improved networking capabilities like Internet Connection Sharing and support for 64-bit processors with support for up to 8 GB RAM in select regions, but it omitted premium media features and, in basic configurations, full Aero implementation; availability was OEM-limited outside developed markets.[33][34] Home Premium catered to general consumer use, incorporating visual enhancements including Aero glass interfaces, Windows Media Center for TV and media playback, and DVD playback support, alongside 64-bit compatibility and up to 16 GB RAM; it was widely available at retail and via OEM for home users seeking an enhanced entertainment experience. Professional addressed small business and advanced home users, extending Home Premium with domain joining for Active Directory integration, Remote Desktop host functionality for incoming connections, automatic backup to network locations, and support for up to 192 GB RAM and dual processors; retail and OEM channels made it accessible for professional workloads. Enterprise, available only through Microsoft's volume licensing for large organizations, included all Professional features plus enterprise-grade tools such as BitLocker full-disk encryption without additional hardware, AppLocker for application whitelisting, DirectAccess for VPN alternatives, BranchCache for optimized WAN traffic, built-in multilingual user interface packs for on-demand language switching, enhanced mobility options, and support for maximum hardware limits; it emphasized scalability and security for IT-managed environments.[32] Ultimate was functionally identical to Enterprise, consolidating every feature including the enterprise-grade tools, multilingual user interface packs, enhanced mobility options, and maximum hardware support; marketed as the comprehensive edition for power users, it was sold through retail and OEM channels at a premium price reflecting its breadth.[35] Regional variants, such as "N" editions (lacking Windows Media Player and related codecs to comply with European competition law) and "K" editions (for Korea, excluding media tech), existed alongside the standard lineup but were not principal offerings.[6] Upgrade editions, allowing installation over prior Windows versions without full OS replacement, were available for Home Premium, Professional, and Ultimate to facilitate transitions from Vista or XP.[32]Features
User Interface and Usability Enhancements
Windows 7 refined the Aero visual style introduced in Windows Vista, optimizing its transparency effects and animations for better performance on contemporary hardware while adding new window management tools.[3] The taskbar received major updates, including larger icons, pinning of applications and files for persistent access, and interactive thumbnails that display live previews of open windows upon hovering.[36] Progress bars appeared directly on taskbar buttons to indicate operations like file transfers, and thumbnail toolbars allowed controls such as media playback without activating the full window.[36] Jump Lists enhanced navigation by providing context-specific right-click menus on taskbar icons and the Start menu, listing recent items, pinned files, and application-specific tasks like "Attach a file" in email clients.[36] Developers could customize these lists to include programmatic shortcuts, improving workflow efficiency.[36] Aero Snap enabled users to drag windows to screen edges for automatic resizing and side-by-side snapping, facilitating multitasking on widescreen displays.[3] Aero Peek allowed hovering over the taskbar's "Show desktop" button to temporarily reveal the desktop while keeping windows intact, and Aero Shake permitted shaking a window's title bar to minimize all others.[3] Windows Explorer incorporated Libraries as virtual containers aggregating folders from multiple locations, such as Documents from local and network drives, to streamline file organization and search without altering physical storage.[3] Breadcrumb navigation in address bars replaced dropdown lists for faster path traversal.[3] The Start menu improved with integrated search that indexed user files and settings, alongside better grouping of pinned and recent programs.[3] The Action Center consolidated security and maintenance notifications into a single pane accessible via the system tray flag icon, displaying alerts for updates, backups, and scans with one-click resolution options.[37] Users could customize notification priorities and troubleshoot issues directly from this interface.[38] A native animation framework supported smoother transitions in UI elements, with APIs for developers to implement custom effects while resolving conflicts for consistent performance.[36] These changes collectively aimed to reduce clicks for common tasks and enhance visual feedback, contributing to reported usability gains over Vista.[3]Performance and Compatibility Improvements
Windows 7 delivered measurable performance gains over Windows Vista through targeted optimizations in memory management, I/O handling, and the graphics subsystem, resulting in faster application launches and reduced system overhead on equivalent hardware. Benchmarks from contemporaneous reviews showed Windows 7 outperforming Vista in boot times and multitasking scenarios, with one evaluation noting quicker USB device activation and overall snappier responsiveness attributable to refined driver interactions and decreased resource demands.[39] [40] These enhancements stemmed from iterative tuning of Vista's architecture, including improvements to the Windows Display Driver Model (WDDM) 1.1, which stabilized GPU-accelerated compositing and mitigated Vista-era instability without requiring hardware upgrades.[41] A notable addition was User Mode Scheduling (UMS), which empowered developers to manage thread distribution across cores more directly, boosting efficiency in high-performance, multi-threaded applications by minimizing kernel intervention.[42] This complemented broader kernel refinements, such as better NUMA-aware scheduling, contributing to sustained performance under load. Windows 7 also required marginally less disk space than Vista for core installations, further aiding deployment on constrained systems.[43] On compatibility, Windows 7 prioritized seamless support for Vista-era software while extending bridges to legacy applications via integrated virtualization. Windows XP Mode, exclusive to Professional, Ultimate, and Enterprise editions, bundled Windows Virtual PC with a preconfigured Windows XP SP3 virtual hard disk (VHD), allowing users to run XP-only programs as native-seeming applications through seamless window integration and clipboard/file sharing, without additional XP licensing costs.[44] Released as a free download post-launch on October 22, 2009, it addressed a key pain point for enterprises reliant on decade-old business software.[45] Built-in tools like the Program Compatibility Assistant and enhanced troubleshooter scanned executables, applying shims to emulate prior Windows behaviors—such as disabling themes or adjusting DPI scaling—to resolve common failures in pre-Vista apps.[46] The updated driver framework relaxed some of Vista's stringent signing requirements while maintaining security, broadening hardware compatibility for peripherals and reducing installation conflicts reported in up to 90% of Vista driver cases.[47] These measures ensured higher success rates for migrating XP and Vista workloads, with Microsoft estimating 30-50% of XP apps needed minimal intervention beyond these aids.[48]Security and Management Features
Windows 7 introduced refinements to User Account Control (UAC), which by default operates members of the Administrators group as standard users to minimize privilege escalation risks, prompting for elevation only when necessary and utilizing Secure Desktop to prevent credential spoofing during prompts.[49] UAC features four configurable notification levels, allowing administrators to balance security with usability, an improvement over the more frequent interruptions in Windows Vista.[50] The operating system incorporates Data Execution Prevention (DEP), which marks certain memory pages as non-executable to block code injection attacks, leveraging hardware support like the NX/XD bit where available or software emulation otherwise; DEP can be applied system-wide or to specific applications.[51] Address Space Layout Randomization (ASLR) randomizes the loading of key data structures and executables in memory to complicate buffer overflow exploits, effective for applications compiled with ASLR support.[51] Structured Exception Handler Overwrite Protection (SEHOP) mitigates exploits targeting exception handler chains by validating their integrity, enabled by default but configurable via registry.[51] BitLocker Drive Encryption provides full-volume disk protection using 256-bit AES, available in Ultimate and Enterprise editions, with enhancements including BitLocker To Go for encrypting removable drives like USB storage while supporting read access from non-BitLocker systems.[52] [53] Windows Defender serves as the built-in antispyware tool, scanning for and removing threats like spyware and unwanted software.[54] The Windows Firewall integrates with the Windows Filtering Platform for advanced packet inspection and filtering, enabling bidirectional control and support for custom security applications.[49] Action Center consolidates notifications for security and maintenance issues, alerting users to updates, firewall status, and virus protection while allowing customization of message priorities.[37] For management, AppLocker in Enterprise and Ultimate editions enables application whitelisting through Group Policy, restricting execution to approved executables, scripts, and installers based on file paths, publishers, or hashes to prevent unauthorized software.[55] DirectAccess, available in Enterprise, facilitates always-on remote access to corporate networks without traditional VPN client software, using IPv6 transition technologies like IP-HTTPS for secure, bidirectional connectivity even behind NAT.[52] [56] BranchCache optimizes WAN traffic by caching frequently accessed content locally or on peers, reducing latency for file shares and web traffic in distributed environments.[52] Windows Management Instrumentation (WMI) enhancements support improved scripting and remote management, with later Windows Management Framework updates adding PowerShell capabilities for automation.[57]Deprecated or Removed Elements
Several applications bundled with Windows Vista were excluded from the Windows 7 installation media and made available only as optional downloads via the Windows Live Essentials package, which Microsoft released separately on August 18, 2009. These included Windows Mail (an email client), Windows Movie Maker (video editing software), Windows Photo Gallery (image management tool), and Windows Calendar (scheduling application).[58] This shift aimed to reduce the operating system's footprint and allow independent updates for consumer applications, though users could still obtain them free from Microsoft.[59] The HyperTerminal utility, a terminal emulation program for modem and serial port connections present in earlier Windows versions, was entirely removed from Windows 7.[59] Windows Meeting Space, a peer-to-peer collaboration tool introduced in Vista as a NetMeeting successor, was also discontinued.[59] In the user interface, the Quick Launch toolbar—configurable in prior versions for pinning shortcuts—was deprecated in favor of native taskbar pinning functionality, though it could be manually re-enabled via toolbar settings.[59] The Windows Sidebar was removed, with gadgets now placed directly on the desktop. Certain desktop gadgets available in the Windows Sidebar, such as Contacts, Notes, and Stocks, were eliminated; the Notes gadget's capabilities were partially migrated to the new Sticky Notes accessory.[59] Other minor deprecations included the removal of the glowing network status icon from the system tray (replaced by a static indicator) and the relocation or consolidation of Control Panel items, such as moving the Printers folder under Devices and Printers without a direct Start menu shortcut.[59] Windows Ultimate Extras, premium add-ons exclusive to Vista Ultimate (e.g., DreamScene for video wallpapers), were not offered for Windows 7 Ultimate.[59]Technical Specifications
System Requirements
Windows 7 requires a 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor for installation.[60][61] The operating system supports both architectures, with the 64-bit version necessitating hardware capable of running x64 instructions, including support for NX bit (or XD bit on AMD processors) for Data Execution Prevention. Minimum memory requirements are 1 GB of RAM for the 32-bit edition and 2 GB for the 64-bit edition.[60][61] Storage needs 16 GB of available hard disk space for 32-bit installations and 20 GB for 64-bit.[60][61] A graphics device compatible with DirectX 9 and featuring a WDDM 1.0 or higher driver is required, though basic functionality operates without hardware acceleration for visual effects like Aero.[61] For the Aero interface, which enables glass-like transparency and window animations, additional graphics capabilities are needed: a minimum of 128 MB dedicated video memory and support for Pixel Shader 2.0 on the GPU.[62] The Windows 7 Starter edition, designed for netbooks, shares these core requirements but caps usable RAM at 2 GB and excludes Aero entirely.[63][64]| Component | 32-bit Minimum | 64-bit Minimum |
|---|---|---|
| Processor | 1 GHz or faster x86 | 1 GHz or faster x64 |
| RAM | 1 GB | 2 GB |
| Hard Disk Space | 16 GB available | 20 GB available |
| Graphics | DirectX 9 with WDDM 1.0 driver | DirectX 9 with WDDM 1.0 driver |
Hardware Compatibility and Limitations
Windows 7 maintains broad compatibility with x86 and x64 hardware prevalent during its 2009 release, including processors, chipsets, and peripherals from Intel and AMD that align with Windows Vista's architecture. Microsoft publishes official lists of supported Intel processors, encompassing models up to the 6th generation (Skylake), such as the Core i3-6320 and i5-5200U, while equivalent AMD support extends to architectures like the A-Series A8-8600P and E-Series E1-6200T.[66][67] Beyond these, official support ceases; for instance, Intel's 7th-generation Core processors (Kaby Lake) and later lack Microsoft endorsement, as they necessitate Windows 8.1 or newer for driver and firmware integration, though unofficial installations may function with modified drivers.[68][69] Physical memory limits vary by edition and architecture: all 32-bit versions cap at 4 GB, while 64-bit editions of Professional, Enterprise, and Ultimate support up to 192 GB, Home Premium at 16 GB, and Home Basic at 8 GB. Processor utilization is constrained to 32 logical cores in 32-bit versions and up to 256 in 64-bit versions across editions, with physical processor counts further limited by licensing (e.g., one for Home editions, two for Professional).[34][70] These caps reflect kernel addressing constraints rather than hardware incapacity, preventing full utilization of high-end servers or modern workstations exceeding these thresholds without upgrades to later Windows versions. Storage interfaces favor legacy SATA and IDE, but NVMe over PCIe lacks native boot support in standard installations, requiring post-install updates like KB2990941 for storage recognition or integration of the stornvme.sys driver into installation media for booting. Graphics accelerators demand DirectX 9-compatible hardware with WDDM 1.0 drivers for Aero effects, supporting multiple GPUs—up to four in tested configurations—but newer cards post-2010 often require custom or absent drivers due to vendor focus on subsequent OSes.[71][72] Post-2020 end-of-support exacerbates limitations, as unpatched hardware from 2015 onward (e.g., USB 3.1 controllers, Wi-Fi 6 modules) frequently encounters driver voids, leading to reduced functionality or installation barriers without third-party interventions. UEFI firmware is partially accommodated via BIOS compatibility modes, but Secure Boot and advanced features remain unsupported natively, confining compatibility to pre-2010-era motherboards for optimal stability.[7]Updates and Maintenance
Major Updates and Service Packs
Windows 7 Service Pack 1 (SP1), released on February 22, 2011, consolidated all previously issued security, performance, and stability updates into a single package, along with minor bug fixes and enhancements to existing features.[73][74] It was made available through Windows Update and the Microsoft Download Center, with Microsoft recommending installation for improved reliability.[75] For Windows Server 2008 R2 SP1, it introduced Dynamic Memory allocation for Hyper-V virtualization and RemoteFX for enhanced remote desktop graphics performance.[73] The Platform Update for Windows 7 SP1, distributed as KB2670838 and released in 2012, extended support for modern graphics and imaging technologies without requiring a full service pack.[76] This update improved performance in components such as Direct2D for 2D graphics rendering, DirectWrite for advanced text handling, Direct3D for hardware-accelerated 3D, the Windows Imaging Component, and Windows Advanced Rasterization Platform, enabling better compatibility with applications developed for newer Windows versions.[77] No additional service packs beyond SP1 were released for Windows 7, distinguishing it from predecessors like Windows XP which received multiple packs; subsequent maintenance relied on cumulative updates and monthly rollups.[78] These major updates addressed core stability and compatibility needs but did not introduce substantial new functionalities, reflecting Microsoft's shift toward incremental patching post-SP1.[79]Post-Release Patches and Rollups
Microsoft issued individual security bulletins and non-security updates for Windows 7 Service Pack 1 on a monthly basis following its release, delivered via Windows Update to address vulnerabilities, improve stability, and enhance compatibility.[80] These patches accumulated over time, often requiring dozens of installations for systems starting from SP1, which complicated deployment for fresh installations or rebuilt machines. To streamline this process, Microsoft released the Convenience Rollup (KB3125574) on May 17, 2016, bundling most updates released after SP1 through April 2016 into a single package applicable after installing the April 2016 servicing stack update (KB3152652).[81] This optional update, available for both 32-bit and 64-bit editions, reduced the update footprint for new setups without altering core functionality.[82] Starting with the May 2016 update rollup, Microsoft adopted a cumulative monthly rollup model for Windows 7 SP1, mirroring aspects of servicing in later Windows versions, where each rollup superseded prior ones and incorporated security fixes, reliability enhancements, and performance improvements.[83] Subsequent examples include the July 2016 rollup (re-released for reliability) and ongoing monthly releases through 2019, with options for security-only updates to minimize non-essential changes.[84] This approach continued until the end of support on January 14, 2020, after which no further patches were provided outside paid extended programs.[7]End-of-Support Modifications
Following the end of extended support on January 14, 2020, Microsoft introduced Extended Security Updates (ESU) as a paid program to provide critical and important security patches for Windows 7 Professional and Enterprise editions, without extending non-security support or feature development.[85] These updates were cumulative, delivered via Windows Update after activation with a purchased ESU license key obtained through volume licensing or authorized partners, and did not alter core OS functionality beyond patch integration.[6] The program spanned three years, concluding on January 10, 2023, with pricing escalating annually: approximately $50 per device for the first year under volume licensing agreements, doubling to $100 for the second year, and quadrupling to $200 for the third year for eligible enterprise customers.[85] ESU implementation required installing specific servicing stack updates and root certificate updates as prerequisites, followed by monthly security-only KB articles, such as those addressing vulnerabilities in components like the kernel or networking stack, but excluding bug fixes or compatibility enhancements available in prior support phases.[86] Microsoft explicitly stated that ESU did not mitigate all risks, recommending migration to supported platforms like Windows 10 or later, as unpatched non-security issues could persist.[7] For Microsoft 365 applications running on Windows 7, Microsoft extended security updates independently until January 10, 2023, to align with ESU timelines, despite the OS's unsupported status.[87] Post-ESU termination in 2023, Microsoft ceased all update delivery for Windows 7, including blocking further patches through official channels, while implementing in-OS notifications on remaining devices to warn users of unsupported status and urge upgrades, without modifying system files or behavior beyond these alerts.[7] No free ESU extensions were offered to consumers, and enterprise access required prior enrollment, leaving non-participating systems without official mitigations for emerging threats.[6]Support Lifecycle
Official Support Phases
Windows 7 operated under Microsoft's Fixed Lifecycle Policy, consisting of a mainstream support phase followed by an extended support phase, totaling approximately ten years of official support.[6][7] Mainstream support commenced on October 22, 2009, coinciding with the operating system's general availability, and ended on January 13, 2015. This phase encompassed the delivery of new features, non-security-related bug fixes, security updates, and incident support available on both free and paid bases for all applicable editions, including Home Basic, Home Premium, Professional, Ultimate, and Enterprise.[6][7] Extended support followed directly from January 13, 2015, to January 14, 2020. During this period, Microsoft restricted updates to critical security patches only, excluding new functionality, non-security hotfixes, or free support options, with incident resolution available solely through paid channels.[6][7] The following table summarizes the phases:| Phase | Start Date | End Date | Key Support Elements |
|---|---|---|---|
| Mainstream | October 22, 2009 | January 13, 2015 | New features, bug fixes, security updates, free and paid incident support.[6][7] |
| Extended | January 13, 2015 | January 14, 2020 | Security updates only, paid incident support; no new features or non-security fixes.[6][7] |