First London
First London was a prominent bus operating subsidiary of FirstGroup plc, providing contracted public transportation services across Greater London, England, from 1997 until its dissolution in 2013.[1] The company was formed through FirstGroup's initial entry into the London market via the acquisition of CentreWest London Buses Limited in March 1997, which operated services primarily in west and central London from depots such as Alperton and Park Royal.[1] Subsequent expansions included the purchase of other operators, such as Capital Citybus, enabling First London to serve east, north, west, and south-east areas with approximately 90 routes under contract to Transport for London (TfL).[2] A notable milestone was its launch of the Croydon Tramlink light rail system in 2000, the first tram network in London in over 50 years, connecting Croydon with Wimbledon and other south London suburbs.[1] At its peak, First London managed a fleet of around 1,000 buses from multiple depots, employing over 3,000 staff and carrying millions of passengers annually on TfL routes.[3] The company introduced innovations like low-floor buses and environmentally friendly vehicles during its tenure, contributing to London's deregulated bus privatization era post-1980s.[4] However, facing competitive pressures and strategic refocusing, FirstGroup began divesting assets in 2007, culminating in the 2013 sale of eight key depots—including Atlas Road, Lea Interchange, Westbourne Park, Alperton, Greenford, Hayes, Uxbridge, and Willesden Junction—along with 494 buses and 1,700 employees to operators such as Go-Ahead London, Metroline, and Tower Transit for £80 million.[3][5] This marked FirstGroup's complete exit from the London bus sector until its re-entry in 2025 via acquisition of RATP Dev Transit London, now operating as First Bus London.[1][6]History
Original formation
First London was established in 1997 as a subsidiary of FirstBus—later rebranded as FirstGroup—through the £54 million acquisition of CentreWest London Buses, representing the company's initial foray into the London bus market amid the ongoing deregulation and privatisation of public transport services.[7][1] The deal, announced on 19 February 1997, integrated CentreWest's approximately 2,000 employees and its established operations into FirstBus's broader UK bus division, providing an immediate foothold in a highly competitive urban environment.[7] CentreWest had originated in 1989 as a management-led subsidiary of London Regional Transport (LRT) and was privatised through a 1994 management buyout before its sale to FirstBus.[7] This acquisition enabled FirstBus to secure its first contracts with LRT for tendered bus services, focusing on the west, central, and south-east areas of London in the post-privatisation framework that emphasised efficiency and competition among private operators.[7] Led by managing director Peter Hendy, the early strategic objectives centred on consolidating market share in the deregulated London landscape by building on CentreWest's existing infrastructure and pursuing complementary expansions, such as into the Home Counties and involvement in major projects like the £200 million Croydon Tramlink.[7] Operations under FirstBus oversight commenced in March 1997, initially rebranded as First CentreWest, with services covering principal routes in West London to establish a competitive presence against other privatised operators.[7]Expansion and operations (1997–2003)
In March 1997, FirstBus acquired CentreWest London Buses for £54 million, marking the company's initial entry into the London bus market and facilitating significant expansion in west London operations.[7] CentreWest, which had been privatized from London Regional Transport in 1994 through a management buyout, operated a network of routes primarily in west and central London from garages including Alperton, Greenford, and Park Royal.[8] This acquisition provided FirstBus with an established fleet of over 400 vehicles and a workforce of approximately 2,000, enabling immediate scaling of services under the competitive tendering framework introduced by Transport for London (TfL) following the privatization of bus operations in the mid-1990s.[7][9] Building on this foundation, FirstGroup further expanded its London presence in July 1998 by purchasing Capital Citybus from its management for £14.1 million, subsequently rebranding it as First Capital to focus on east and north-east London services.[10] Capital Citybus had operated from depots such as Lea Interchange and Northumberland Park, serving routes that complemented CentreWest's west-focused network and allowing FirstGroup to cover a broader geographic area across Greater London.[10] By 1999, FirstGroup consolidated its London bus activities under the First London umbrella, integrating CentreWest and First Capital to streamline operations and pursue additional TfL contracts.[1] This period saw First London secure several route tenders from TfL, particularly in central and west London, contributing to a growing fleet and enhanced market share amid the ongoing deregulation and competitive bidding process.[9] During 1997–2003, First London advanced fleet standardization efforts, building on CentreWest's early adoption of low-floor buses since 1994, with models like the Dennis Lance SLF entering service to improve accessibility on key routes.[11] The company introduced additional low-floor vehicles, including Dennis Dart SLFs and later Darts, to meet TfL's evolving accessibility standards and replace older step-entrance buses, enhancing operational efficiency across its subsidiaries.[12] These initiatives aligned with broader industry shifts toward accessible public transport, though First London faced operational challenges from intense competition with established operators like Stagecoach and Arriva in the TfL tendering system, where contracts were awarded based on cost and quality bids every five years.[9] Despite these pressures, the expansions solidified First London's position as a major player in London's deregulated bus market by the early 2000s.Reorganisation and garage sales (2003–2013)
In the mid-2000s, First London's operations reached a peak amid growing demand for bus services in the capital, contributing to the UK Bus division's turnover of £960.7 million for the year ending 31 March 2005, with London-specific revenue increasing by 13% due to new contracts for 91 additional buses.[13] This period saw investments in infrastructure, including enhanced facilities at depots such as Willesden Junction and Dagenham, to support expanded capacity and maintain competitiveness in tendering processes.[13] The onset of the 2007 credit crunch exerted significant financial pressures on FirstGroup's bus operations, including higher fuel costs and tighter margins, which contributed to broader challenges in the UK transport sector.[14] These economic headwinds led to route losses for First London, as competitors secured more tenders; for instance, several services were relinquished to operators like Metroline and Stagecoach between 2008 and 2009 amid intensified competition and cost controls. As part of a strategic repositioning to focus on higher-growth areas outside London, FirstGroup initiated a series of divestments starting in late 2007. Key among these was the sale of Northumberland Park garage in Tottenham to Go-Ahead Group in March 2012 for £14 million, transferring associated routes and approximately 200 vehicles to London General operations and bolstering Go-Ahead's presence in north London.[15] This transaction marked an early step in streamlining First London's footprint, reducing overheads amid ongoing financial strains from the post-crunch environment. Further sales accelerated in 2013, with eight remaining depots divested in April: Alperton, Greenford, Hayes, Uxbridge, and Willesden Junction—handling west London services—sold to Metroline for £57.5 million, including 494 buses and around 1,200 staff; while Atlas Road, Lea Interchange, and Westbourne Park went to Tower Transit (part of the Go-Ahead Group) for £21.3 million, encompassing about 400 vehicles and 1,500 employees.[3] These deals, totaling nearly £80 million, allowed FirstGroup to exit the London market entirely by refocusing resources on regional UK bus networks with stronger profitability potential.[16] By September 2013, First London had ceased all operations following the expiry of its final Transport for London contracts, concluding a decade of progressive contraction from overextension in the capital's competitive bus sector.[3]Dormancy and revival (2013–2025)
Following the sale of its remaining London bus operations in 2013, FirstGroup shifted its strategic focus toward rail services and regional bus operations outside the capital, maintaining no presence in London's bus market for over a decade.[17][1] On December 10, 2024, FirstGroup announced an agreement to acquire RATP Dev Transit London, the parent company of London United and London Sovereign, for an enterprise value of £90 million.[18] The deal encompassed approximately 1,000 buses operating from 10 depots and serving around 90 Transport for London (TfL) routes.[19] The acquisition completed on February 28, 2025, with the operations relaunched under the First Bus London brand, securing an initial 12% share of London's tendered bus services.[20][21] This move represented FirstGroup's re-entry into the London market, integrating the acquired assets into its broader First Bus division.[17] The strategic rationale emphasized growth opportunities in a recovering London bus sector, diversification of First Bus earnings, and operational synergies such as shared procurement and best-practice exchanges across the group's UK network.[19] The acquisition was financed through £45 million in existing cash reserves and the assumption of asset-backed debt, with expected annual revenues of £300–350 million.[18][22] Integration began smoothly under new leadership, with Bill Cahill appointed as Managing Director of First Bus London, supported by First Bus Chief Financial Officer Colin Brown.[20] Early efforts focused on aligning fleet maintenance and driver training with FirstGroup standards while preserving service continuity for TfL contracts.[23] In the first half of FirstGroup's fiscal year 2026 (to September 27, 2025), First Bus London contributed to a 30% increase in group adjusted revenue to £833.6 million, though the UK bus sector faced headwinds from declining passenger volumes and rising costs, with anticipated lower operating profit in the second half.[24][25]Fleet
Historical fleet developments
Upon its formation in March 1997 through FirstBus's acquisition of CentreWest London Buses Limited, First London's initial fleet comprised approximately 300 vehicles, predominantly single-deck Dennis Darts and double-deck Leyland Olympians inherited from the privatized CentreWest operations. These buses, including models like the Dennis Dart SLF with Plaxton Pointer bodywork and Leyland Olympians with Northern Counties Palatine bodies, were deployed across west and central London routes from depots such as Alperton and Uxbridge, supporting the U-Line network and Transport for London contracts.[1][26] By the early 2000s, the fleet began transitioning toward modern, low-floor designs to meet evolving accessibility and environmental standards, with the introduction of Dennis Trident 2 double-deckers and Volvo B7TL chassis fitted with Alexander ALX400 bodies, enhancing route efficiency on high-capacity services like the 207 and 427. The peak fleet size reached about 1,000 buses in the early 2010s, reflecting expansion through additional acquisitions such as Capital Citybus and increased TfL tender wins, which necessitated a diverse mix of single- and double-deck vehicles.[27][28] In the mid-2000s, First London shifted toward low-emission technologies amid London's air quality initiatives, incorporating Euro 3 and Euro 4 engines in new acquisitions like the Mercedes-Benz Citaro single-deckers for trial hydrogen fuel cell operations on route 25 starting in 2004, and Alexander Dennis Enviro400 double-deckers introduced from 2005 for improved fuel efficiency and reduced emissions. These changes aligned with TfL's push for greener fleets, replacing older high-polluting models while maintaining operational reliability. The Volvo B7TL played a key role in this era, with examples at Alperton depot used on regular double-deck routes until their withdrawal around 2010.[29] Livery updates marked significant branding evolutions, starting with CentreWest's blue and yellow scheme retained initially, progressing to FirstGroup's "Barbie 1" pink and white corporate livery by 2000 for low-floor buses, and culminating in the 2007 adoption of the curved First logo on the "Urban" variant, applied across the fleet to unify subsidiaries like First Capital and CentreWest. This rebranding emphasized a modern identity while accommodating route-specific TfL red liveries on contracted services. Following dormancy after 2013, the 2025 revival under First Bus London inherited elements of the prior RATP Dev fleet, bridging historical developments with renewed operations.[30]Current fleet (post-2025)
Following the completion of FirstGroup's acquisition of RATP Dev Transit London's operations on 28 February 2025, First Bus London inherited a fleet of approximately 1,000 buses, primarily operating out of depots in Central and West London.[6] By 31 March 2025, the fleet totaled 1,007 vehicles according to Transport for London's annual audit, comprising 377 diesel buses (61 single-deck and 316 double-deck), 69 hybrid double-deck buses, and 335 battery-electric buses (121 single-deck and 214 double-deck).[31] At acquisition, around one-third of the fleet was already fully electric, reflecting RATP's prior investments in zero-emission technology.[32] Post-acquisition, First Bus London has prioritized fleet electrification, operating 21 electric routes from six converted garages and aiming for a fully electric London fleet by 2030 in alignment with the Mayor of London's sustainability goals.[33] This includes ongoing orders for new zero-emission vehicles. The operator is also standardizing vehicles to the FirstGroup corporate livery—a refreshed design featuring the iconic blue and white scheme updated in late 2024—and implementing unified maintenance protocols across its depots to enhance efficiency and reliability.[34] TfL's 2025 fleet audit reported an average vehicle age of 7.19 years for First Bus London, with the entire fleet compliant with Euro VI emissions standards or equivalent, including 100% meeting or exceeding these requirements and 33% zero-emission capable.[31] These metrics underscore the fleet's modern profile compared to the pre-2013 historical baseline, supporting London's broader transition to low-emission public transport.[31]Operating subsidiaries
London United
London United Busways, established in December 1988 as one of twelve subsidiaries of London Buses in anticipation of the privatization of London's bus services, began operations on 1 April 1989, primarily serving west and central London areas.[35][36] Initially focused on routes from garages such as Stamford Brook and Shepherd's Bush, the company underwent several ownership changes, including a management buyout in November 1994 and acquisition by Transdev in August 1997 before its transfer to RATP Group in March 2011 following the Transdev-Veolia merger. This period under RATP saw consolidation and expansion, with London United becoming a key operator in the RATP Dev Transit London portfolio. The acquisition by FirstGroup plc in February 2025, valued at £90 million, integrated it into First Bus London, reviving First's direct involvement in the capital's bus market after a previous exit in 2013.[18][20] As the primary operating subsidiary under First Bus London, London United manages over 70 Transport for London (TfL) contracted routes, concentrating on west and central London, including key services such as routes 13 (North Finchley to Victoria), 23 (Westbourne Park to Aldwych), and 49 (Clapham Junction to White City).[37][38][39][40] These routes provide essential connectivity across areas like Hammersmith, Kensington, and the West End, supporting daily commutes and tourism with a fleet emphasizing hybrid and electric vehicles. London United contributes to First Bus London's total of 180 million annual trips.[20][33] Integration into FirstGroup has streamlined management under a unified structure, with London United retaining operational autonomy while benefiting from group-wide resources in training, technology, and sustainability initiatives. The subsidiary employs around 2,600 staff, including drivers, engineers, and support personnel, who operate from multiple garages without specific allocations detailed here.[41] This workforce supports a fleet of approximately 650 buses, with ongoing electrification efforts aiming for net-zero emissions.[33] Under previous ownership and continuing post-2025 acquisition, London United and its sister companies have shown strong performance, particularly in on-time reliability, ranking first, second, and third in TfL's Q2 FY 2025 Bus Operator League Tables.[18] These gains stem from enhanced scheduling, vehicle maintenance, and driver training, resulting in consistently high service quality and reduced disruptions for passengers in high-demand areas.[42]London Sovereign
London Sovereign, a subsidiary of First Bus London, operates bus services primarily in north-west London under contract to Transport for London (TfL). It was formed in 1989 as part of the privatization of the western operations of London Country North East, a division of the former London Country Bus Services, and initially focused on suburban routes in the region.[43] The company was acquired by Transdev in November 2002, operating as Transdev London Sovereign until its sale to RATP Dev in March 2014, which consolidated it under RATP's UK portfolio alongside other London operators.[44][45] In February 2025, London Sovereign joined FirstGroup through the £90 million acquisition of RATP Dev Transit London, integrating it into First Bus London and marking FirstGroup's return to significant TfL operations after over a decade.[18][20] The subsidiary manages approximately 20 TfL routes, emphasizing suburban connectivity in areas such as Harrow, Hillingdon, and Ealing, with a fleet of around 300 buses including diesel, hybrid, and electric vehicles. Key routes include the 79 (from Edgware to St George's), 125 (from North Finchley to Loampit Vale), and 183 (from Pinner to Golders Green), providing essential links for local commuters and supporting north-west London's transport network. These services prioritize reliability and accessibility, often navigating residential and green spaces away from central London's density. During the 2010s under Transdev and early RATP ownership, London Sovereign expanded its portfolio through route retentions and minor extensions, notably securing the contract for route 398 (Ruislip Station to Wood End) in September 2009 with upgraded 10.2-meter single-deck buses, enhancing coverage in outer Hillingdon and Harrow.[46] Following the 2025 integration into First Bus London, the company has realized efficiency gains through shared resources and fleet modernization, contributing to projected operating profit improvements of £60 million in FY 2025 for the broader acquisition, driven by optimized maintenance and electric vehicle transitions.[18][47] In the Harrow area, London Sovereign emphasizes community-oriented operations, participating in local initiatives to foster resident involvement and improve service responsiveness, aligning with broader efforts to strengthen suburban transport ties.London Transit
London Transit Limited, the third operating subsidiary under First Bus London, provides bus services mainly in west London under TfL contracts. Formed as part of RATP Dev's operations, it was integrated into RATP Dev Transit London in December 2021 and acquired by FirstGroup in February 2025 as part of the £90 million deal.[18] London Transit operates around 10 TfL routes, focusing on areas like Ealing and Acton, with key services including routes 218 (Golders Green to Brent Cross), 258 (Golders Green to Sloane Square), and 424 (Ruislip to London Bridge). It maintains a fleet of approximately 50 buses, emphasizing hybrid and electric models for improved sustainability. These routes enhance connectivity in suburban and interchanges, supporting local travel needs. Post-acquisition, London Transit benefits from First Bus London's unified resources, contributing to overall performance enhancements and fleet electrification goals. It employs about 200 staff and operates primarily from the Park Royal garage.Garages and depots
London United depots
London United operates eight bus depots across west and central London, forming a key part of First Bus London's infrastructure following the completion of the acquisition of RATP Dev Transit London in February 2025. These facilities support a diverse range of urban and suburban routes, with a total capacity exceeding 800 buses, enabling efficient service delivery to high-demand areas including Heathrow Airport, Kingston, and central tourist districts. Post-acquisition, the depots have undergone targeted investments to enhance operational reliability and sustainability.[18][20] The Fulwell depot (FW), located in Twickenham, opened in 1902 as a tram shed and transitioned to bus operations in the mid-20th century, now accommodating up to 100 buses. It primarily handles routes 33 (Fulwell to Ring Cross), 65 (Ealing Broadway to Kingston), and 371 (Richmond to Kingston), serving residential and commercial corridors in southwest London.[48][49] Hounslow depot (VE), with origins dating to 1913 and a major rebuild in the 1950s, is a high-capacity site holding 120 buses near Heathrow Airport. It allocates routes such as 110 (Hounslow to Brent Cross), 117 (West Middlesex Hospital to Strawberry Hill), and H28 (Hounslow to Hatton Cross), focusing on airport links and local travel.[50][49] Hounslow Heath depot (HL), situated in Cranford, supports 90 buses and emphasizes connectivity to Heathrow and surrounding suburbs. Its allocated routes include 105 (Heathrow to Greenford), 116 (Hounslow Heath to Ashford), and 223 (Hounslow to Richmond), providing essential services for commuters and airport passengers.[51][49] Park Royal depot (RP), a modern facility built in 2007 on Atlas Road in Harlesden, houses 80 buses under a lease extending to 2027. It operates routes 18 (Sudbury to Euston) and night route N18 (Sudbury to Trafalgar Square), catering to northwest London and central connections.[52][49] Shepherd’s Bush depot (S), established in 1906 on Wells Road, accommodates 110 buses in a bustling central location. It manages routes 49 (Clapham Junction to Shepherd’s Bush), 70 (Roehampton to Victoria), and 218 (Shepherd’s Bush to Golders Green), supporting high-frequency services through shopping and residential zones.[53][49] Stamford Brook depot (V), opened in 1980 in Chiswick, is a compact site for 70 buses with integrated engineering facilities. Its routes encompass 220 (Willesden Junction to Brentford), 272 (Shepherd’s Bush to Golders Green), and H91 (Hammersmith to Hounslow), linking key west London hubs.[54][49] Tolworth depot (TV), developed in 2002 on a former coal yard site in Surbiton, holds 100 buses adjacent to the railway station. It serves routes 85 (Kingston to Putney), 293 (Morden to Epsom Hospital), and K10 (Kingston to Roehampton), facilitating south London suburban travel.[55][49] Westbourne Park depot (X), constructed in 1981 on Great Western Road, was reacquired by First Bus London in February 2025 and now supports 120 buses. It operates routes 13 (North Finchley to Aldwych), 23 (Hammersmith to Aldwych), and 328 (Golders Green to Goldhawk Road), enhancing central and northwest coverage.[56][49] Following the 2024 acquisition, First Bus London has prioritized depot network upgrades, including electric vehicle charging infrastructure across all eight sites to support 21 electric routes and a goal of fleet-wide electrification by 2030. These enhancements feature high-power chargers and grid reinforcements, with further upgrades planned by the end of 2025, aligning with Transport for London's zero-emission ambitions.[42][33]| Depot Code | Location | Opening Year | Capacity (Buses) | Key Routes (Post-2025) |
|---|---|---|---|---|
| FW | Twickenham | 1902 (tram) | 100 | 33, 65, 371 |
| VE | Hounslow | 1913 | 120 | 110, 117, H28 |
| HL | Cranford | 1926 | 90 | 105, 116, 223 |
| RP | Harlesden | 2007 | 80 | 18, N18 |
| S | Shepherd’s Bush | 1906 | 110 | 49, 70, 218 |
| V | Chiswick | 1980 | 70 | 220, 272, H91 |
| TV | Surbiton | 2002 | 100 | 85, 293, K10 |
| X | Westbourne Park | 1981 | 120 | 13, 23, 328 |