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Right Stuf

Right Stuf Inc. was an company specializing in the , , and of , , and pop culture merchandise. Founded in 1987 by Shawne Kleckner in , , it grew to become one of North America's largest anime-specific retailers, offering over 30,000 products including DVDs, Blu-rays, books, audio CDs, figures, and apparel through its platform. The company operated several imprints, such as Nozomi Entertainment for anime licensing and production, as well as 5 Point Pictures, , and the adult-oriented Video, which it sold in 2022. Right Stuf licensed and distributed notable titles including , , and , contributing significantly to the accessibility of Asian entertainment in the West. It emphasized fan-focused service with exclusive items, premium packaging, and competitive pricing on manga and home video releases. In August 2022, Right Stuf was acquired by , a major streaming service owned by , to enhance its offerings and expand merchandise availability to a global audience. The acquisition integrated Right Stuf's inventory and customer base into the Crunchyroll Store, but the standalone Right Stuf website and operations ceased on October 10, 2023, with all products migrating to the unified platform. This merger marked the end of Right Stuf as an independent entity after 36 years, solidifying 's position in the retail market.

History

Founding

Right Stuf Inc. was founded on July 31, 1987, by entrepreneurs Shawne Kleckner and Robert "Todd" Ferson in . Initially established as a shell company to facilitate wholesale purchases of telescopes, the venture quickly pivoted toward the emerging market. By 1989, it had begun distributing titles, such as on , marking its entry into Japanese media retail. The company's early operations centered on a mail-order model, importing videotapes, volumes, and Japanese collectibles directly from overseas suppliers to serve a niche audience of enthusiasts. This small-scale setup relied on printed catalogs to reach customers across the , filling a gap in accessible anime merchandise during an era when official imports were scarce. In the late 1980s, Right Stuf faced significant challenges due to the limited awareness and small size of the U.S. market, which was largely sustained by underground fan communities and distributions rather than mainstream retail. Promotion efforts depended heavily on participation in early fan conventions and events, where the company could connect directly with dedicated hobbyists and build grassroots interest. Originally operating as The Right Stuf International Inc., the company rebranded to Right Stuf Inc. in 2012 to reflect its streamlined focus. To support growing operations, headquarters relocated to , Iowa, in the mid-1990s, enabling expanded warehousing and distribution capabilities. By the , Right Stuf had begun transitioning into publishing, licensing and releasing titles under its own imprints.

Expansion

During the 1990s, Right Stuf expanded its catalog significantly as the market in grew, shifting from tapes to DVDs to align with advancing technology and consumer preferences for higher-quality formats. Initially focused on distributing licensed releases from early importers like , the company broadened its offerings to include a wider array of titles, capitalizing on the rising popularity of series such as those from the franchise. This period marked the beginning of key partnerships with Japanese licensors, including early distribution agreements that enabled Right Stuf to bring official English-subtitled content to U.S. audiences, helping to establish it as a reliable retailer amid the niche market's expansion. By the early , Right Stuf established a robust online presence through its platform, RightStufAnime.com, which facilitated sales and complemented its longstanding mail-order catalog system. This digital shift allowed the company to reach a broader subscriber base via newsletters that provided updates on new releases, exclusive deals, and industry , fostering customer loyalty through targeted promotions and a rewards program offering discounts on purchases. Concurrently, Right Stuf attended major conventions like starting in the early , where it hosted panels to announce upcoming titles and engage with fans, solidifying its role in the growing community. In the mid-2000s, Right Stuf ventured into content publishing with the launch of its internal licensing division, rebranded as Nozomi Entertainment in 2007, which focused on high-quality anime releases for collectors. The division's debut at Anime Expo that year included announcements for initial licensed titles such as Emma: A Victorian Romance and Lost Universe, marking Right Stuf's transition from pure distribution to active production and localization efforts. These steps aligned with the anime boom, enabling the company to scale operations, including a move to a larger warehouse facility in Grimes, Iowa, to manage increased inventory and order volume from surging demand. By 2012, Right Stuf underwent a rebranding from The Right Stuf International to Right Stuf Inc., coinciding with enhancements to its infrastructure, such as improved site navigation and expanded manga distribution partnerships with publishers like . This evolution supported further growth in the 2010s, with ongoing convention participation— including annual panels for license reveals—and strengthened ties to Japanese licensors like Sunrise Inc. for exclusive series distributions, ensuring sustained operational scaling amid the maturing anime retail landscape.

Acquisition by Crunchyroll

On August 4, 2022, , a joint venture between Sony Pictures Entertainment and , announced and completed its full acquisition of Right Stuf Inc., marking a significant expansion in the anime retail sector. The financial terms of the deal were not publicly disclosed, but it integrated Right Stuf's extensive inventory of Blu-rays, DVDs, , apparel, and collectibles directly into 's operations, leveraging the retailer's 35 years of expertise in physical media distribution. As part of the immediate operational changes, Right Stuf sold its adult-oriented Video label to Ero Anime Store and Adult Source Media on the same day, aligning with Crunchyroll's content focus and resulting in the removal of erotica-tagged products from the catalog. Operations continued seamlessly under the new ownership, with Right Stuf's online store remaining active to serve existing customers while transitioning toward full integration with Crunchyroll's e-commerce platform. Shawne Kleckner, Right Stuf's co-founder and CEO, along with the core team, initially joined 's Emerging Businesses organization under executive Terry Li to facilitate the merger. However, Kleckner announced his departure in December 2022, effective December 14, after 35 years with the company, citing a desire to retire while emphasizing the customer-centric "Super Service" philosophy he had instilled at Right Stuf. then fully assumed management responsibilities. The acquisition was strategically motivated by Sony's broader efforts to strengthen its anime ecosystem amid the rise of digital streaming, positioning Right Stuf as a complementary physical arm to enhance merchandise sales and cater to collector audiences who value tangible products alongside on-demand viewing. By combining Right Stuf's distribution capabilities with Crunchyroll's streaming dominance, the move aimed to create a more comprehensive one-stop service for global fans, accelerating growth in physical and merchandise categories.

Closure

In September 2023, announced the phase-out of Right Stuf as an independent retail entity, with the store's operations fully migrating to the Store by October 10, 2023. The integration process involved transferring Right Stuf's entire product catalog, inventory, and ongoing orders to 's platform, while the Right Stuf website and physical store operations ceased on October 10. Pre-orders placed before the deadline remained available for purchase until October 9, 2023, after which all items were accessible solely through . This closure was driven by efforts to streamline operations within Sony's broader ecosystem, creating a unified digital and physical sales platform for merchandise and . Following the integration, reports in December 2024 indicated that Crunchyroll's merchandise sales had struggled, partly due to the phase-out of adult-oriented and toys as directed by . The dissolution marked the end of Right Stuf's 36-year independent run, with remaining staff integrated into 's operations rather than facing widespread layoffs specific to the merger. Customers were guided through the transition, with U.S. and Canadian accounts holding orders since January 1, 2020, automatically migrated to on October 25, 2023; those opting out could email [email protected] by the same date, while open orders continued to be fulfilled by Right Stuf until completion.

Operations

Retail

Right Stuf began its retail operations with a mail-order catalog launched in 1987, allowing customers to order anime videos and related merchandise directly from the company based in Iowa. This initial channel catered to a niche audience of anime enthusiasts in North America, distributing printed catalogs that featured available titles and accessories, with orders fulfilled via postal service. By the early 2000s, Right Stuf transitioned to an e-commerce platform at rightstuf.com, expanding accessibility and enabling online browsing, secure payments, and faster order processing for customers across the United States and Canada. Shipping was handled domestically and to Canada, often with free options on orders exceeding certain thresholds, such as $49 in the U.S. and $250 in Canada, to encourage larger purchases. The company's product range centered on media and merchandise, including DVDs and Blu-rays for releases, volumes, apparel like t-shirts and hoodies, soundtracks on CD, and collectibles such as figurines and posters. Right Stuf emphasized exclusive bundles and limited editions, often tying in custom packaging or bonus items like art books and posters to appeal to collectors, with examples including special edition sets for series like . These offerings differentiated the retailer by providing unique value not always available through general marketplaces, while maintaining competitive pricing on core items. To engage customers, Right Stuf implemented loyalty strategies such as member-exclusive discounts ranging from 5% to 15% on select products, along with signup incentives like 10% off coupons for new email subscribers. The company also participated in anime conventions with on-site booths for direct sales, offering in-person demonstrations of products and limited-run merchandise to build community ties. Sales peaked during the 2000s anime popularity surge, driven by increased licensing and fan demand, positioning Right Stuf as a key player in the growing market. Logistics were managed in-house from a in , , where fulfillment handled order picking, packing, and shipping for thousands of items daily. The facility processed imports from international suppliers, ensuring compliance with U.S. customs, and utilized custom packaging for fragile goods like figurines to minimize damage during transit. This operational efficiency supported Right Stuf's role as one of North America's largest -specific retailers, stocking over 22,000 products and competing with giants like alongside specialty stores such as Robert's Anime Corner.

Distribution and publishing

In the mid-2000s, Right Stuf transitioned from a primary focus on retail sales to actively securing licenses from studios for North American anime releases, marking its entry into broader distribution activities. This shift culminated in 2007 with the rebranding of its existing production and licensing division as Nozomi Entertainment, dedicated to handling publishing and distribution. The publishing process encompassed negotiating sub-licensing agreements with production committees and rights holders, overseeing subtitling and production, coordinating the manufacturing of like DVDs and Blu-rays, and developing targeted campaigns. For instance, Right Stuf managed end-to-end production for titles under deals with studios such as Sunrise, ensuring compliance with regional content standards while adapting materials for English-speaking audiences. Right Stuf's key releases highlighted a blend of classic and contemporary anime, including early Mobile Suit Gundam titles through expanded partnerships with Sunrise and acquisitions like Space Adventure Cobra. Other notable examples encompassed the Macross franchise, with licenses for series such as Macross 7, Macross F, and Macross Delta announced in 2022. By the early 2020s, the company's catalog had grown to over 140 titles, reflecting steady growth in its licensed portfolio. Through wholesale distribution, Right Stuf supplied its published titles to various retailers and online platforms across , facilitating wider market access beyond its own storefront. In the , the company ventured into digital rights, forming partnerships such as a 2019 streaming deal with for select Nozomi Entertainment titles. Right Stuf also integrated retail synergies by bundling its published media with merchandise for exclusive sales. Amid these efforts, Right Stuf navigated significant industry challenges, including the decline of sales in favor of streaming dominance during the late and . The sustained its operations by emphasizing premium collector editions, limited-edition box sets, and high-fidelity releases that appealed to dedicated fans and preserved 's tangible format.

Divisions

Nozomi Entertainment

Nozomi Entertainment was established in the summer of 2007 when Right Stuf Inc. rebranded its production and licensing division under this name, positioning it as the flagship imprint for releases aimed at collector-grade quality for audiences of . This launch marked a dedicated focus on bringing high-fidelity titles to North American markets, building on Right Stuf's earlier efforts in the industry. The division specialized in both classic and modern anime series, prioritizing subtitled editions that preserved original content integrity. Notable releases included the 1963 Astro Boy series, Right Stuf's inaugural anime project reissued under Nozomi with restored visuals and supplemental materials; Mobile Fighter G Gundam (1994), acquired for a 2018 Blu-ray edition featuring enhanced audio and video; and Mobile Suit Gundam Wing (1995), launched in 2017 on Blu-ray and DVD with high-definition upgrades. Over its lifespan, Nozomi Entertainment released 149 anime titles, emphasizing meticulous quality restorations to improve picture and sound from source materials, alongside fan-oriented extras such as creator interviews, art galleries, and booklet inserts to enhance viewer engagement. These efforts distinguished its catalog, which spanned genres from mecha like the Gundam franchise to slice-of-life series such as ARIA, often collaborating with studios like Sunrise for authoritative editions. In its operational role, Nozomi handled end-to-end processes including international licensing negotiations with rights holders, oversight of localization and production for , and coordination of exclusives like limited-edition through Right Stuf's . This integrated approach ensured releases met fan expectations for authenticity and accessibility. Nozomi Entertainment operated as part of Right Stuf until the company's acquisition by Sony's division in August 2022, with full integration occurring in October 2023 when Right Stuf's operations ceased and its catalog, including Nozomi's titles, was absorbed into the Crunchyroll Store for continued distribution.

5 Points Pictures

5 Points Pictures was established in March 2012 by Right Stuf, Inc. as a dedicated division to expand into live-action Asian , diversifying beyond the company's primary focus. The label aimed to distribute eclectic live-action programming to North American audiences, leveraging Right Stuf's expertise in Asian entertainment marketing. The division's initial efforts centered on through a key distribution agreement with , one of 's leading media companies. This partnership enabled the acquisition and release of several acclaimed films, including the dramatic thriller (2011), the action-comedy (2011), the mystery Moss (2010), the romantic comedy (2010), (2011), The Suicide Forecast (2011), Tazza: The High Rollers (2006), and (2007). These releases emphasized high-quality home video editions, featuring upgraded English subtitles and translated bonus materials from the original versions, such as behind-the-scenes footage and interviews, to enhance accessibility for English-speaking viewers. With a relatively modest catalog compared to Right Stuf's anime divisions, 5 Points Pictures prioritized select contemporary and classic titles, often in special-edition DVD formats that included extensive supplemental content. The releases were integrated into Right Stuf's established ecosystem, including the RightStuf.com online store, to reach enthusiasts interested in crossover Asian media. This approach targeted fans seeking authentic live-action imports with improved localization. The label continued operations through Right Stuf's acquisition by in 2022, remaining active until the parent company's retail closure in October 2023. Following the shutdown, 5 Points Pictures' assets, including licensed titles, were transferred to 's platform as part of the broader integration of Right Stuf's catalog into 's merchandise and streaming ecosystem.

Lucky Penny Entertainment

Lucky Penny Entertainment was launched in July 2012 by Right Stuf, Inc. as a division focused on high-quality, budget-friendly editions of fan favorites and niche titles. The imprint aimed to make popular and lesser-known series more accessible through affordable DVD releases, often featuring clean openings, promotional materials, and other extras. Notable releases under Lucky Penny included Hyakko (2008), a comedy series about high school life; Looking Up at the Half-Moon (2006), a slice-of-life drama; and Magic User's Club (1996 OVA), an action-comedy about student wizards. The label emphasized value-oriented packaging to appeal to collectors and casual viewers, distributing through Right Stuf's retail channels. With a focus on re-releases and select new acquisitions, produced a targeted of titles, complementing Nozomi's premium offerings. It operated until Right Stuf's acquisition by in August 2022, after which its titles were integrated into the Crunchyroll Store following the closure of standalone operations in October 2023.

Critical Mass Video

Video was established by Right Stuf in November 1996 as a specialized imprint dedicated to distributing adult-oriented for mature audiences, including and explicit content. It began with releases such as the uncut versions of volumes 1–3 and the erotic comedy Weather Report Girl, marking Right Stuf's entry into niche, mature-themed programming. Operating discreetly to separate it from Right Stuf's broader , the division focused on licensing explicit titles from studios, releasing them primarily on DVD with strict age restrictions and limited promotional efforts to target adult consumers. The content under Critical Mass Video emphasized uncensored, adult-themed original video animations (OVAs), such as , , and , which explored themes of sexuality, fantasy, and elements not suitable for general audiences. These releases were distributed through dedicated adult sections of the Right Stuf online store and select specialized retailers, ensuring compliance with content ratings and avoiding mainstream visibility. With a modest scale of operations, Video produced 77 titles over its tenure, representing a targeted rather than expansive catalog compared to Right Stuf's other divisions. In August 2022, following Right Stuf's acquisition by , the Critical Mass Video label was sold to Ero Anime Store and Adult Source Media to refocus the parent on family-friendly branding and eliminate explicit content from its portfolio. Within Right Stuf, the division aided revenue diversification by tapping into a dedicated , though it accounted for only a minor share of the 's overall operations.

Legacy

Industry impact

Right Stuf Inc., founded in , played a pioneering role in the North American market by establishing one of the earliest dedicated retailers and distributors for content during the pre-streaming era. Through its mail-order catalogs and eventual , the company made titles accessible to U.S. fans via physical media such as , DVD, and Blu-ray, filling a gap left by limited mainstream availability and helping to cultivate a dedicated consumer base for Japanese animation. Economically, Right Stuf supported Japanese studios by securing licensing deals through its Nozomi Entertainment division, bringing titles like the Macross series and Maria Watches Over Us to Western audiences and contributing revenue streams back to creators amid the global anime market's expansion to over $22 billion by 2020. These agreements with entities such as Sunrise and Bandai Visual helped sustain production for mid-tier and niche series that might otherwise lack international exposure, bolstering the overall growth of a market driven by merchandising and home video sales. The company fostered community building by sponsoring numerous anime conventions and fan events, such as , , and WasabiCon, where it provided merchandise, panels, and promotional resources to engage enthusiasts and educate them on anime history. This involvement helped nurture fandoms and created gathering points for collectors in an era before widespread digital access. Right Stuf addressed key industry challenges, including rampant and transitions in media formats, by offering affordable, high-quality physical releases that served as legitimate alternatives to illegal downloads and preserved collectible culture for fans. As one of the largest online sellers of in , it navigated the shift from to Blu-ray while maintaining catalog depth, ensuring older titles remained available and countering the erosion of physical ownership in the face of threats. On a broader scale, Right Stuf's distribution efforts facilitated 's crossover into mainstream U.S. culture during the by amplifying access to influential series through its retail channels, indirectly paving the way for greater acceptance in entertainment and media.

Key personnel contributions

Shawne Kleckner and Robert "Todd" Ferson co-founded Right Stuf in 1987, initially establishing it as a shell company to purchase telescopes at wholesale prices before pivoting to anime distribution. Ferson, leveraging his entrepreneurial background in , handled early importing and logistics operations, laying the operational foundation that enabled the company's shift to sourcing anime titles from during a time when the medium was still niche in . As president from the company's inception through 2022, Kleckner oversaw significant retail expansion, including the launch of Right Stuf's website in 1994 and a major redesign in 2016 to enhance user experience and product accessibility for fans. He also spearheaded publishing initiatives, such as the creation of the Nozomi Entertainment division in 2007, which focused on licensing and releasing anime titles like Astro Boy in physical formats to cater to collectors. Kleckner's vision emphasized a fan-centric business model, characterized by "Super Service" practices like personalized customer responses and secure shipping, which differentiated Right Stuf in the competitive anime retail landscape. The founders' early risk-taking in importing during its nascent phase in the U.S. market established Right Stuf's reputation for reliability and innovation, with Ferson's logistical expertise ensuring efficient supply chains and Kleckner's strategic oversight driving growth into one of North America's largest anime-specific retailers. Following Right Stuf's acquisition by in August 2022, post-2010s executives integrated the company into broader operations, but pre-acquisition leaders like Kleckner and Ferson remained central to its foundational success. Kleckner's 35-year tenure concluded on December 14, 2022, symbolizing the end of an era defined by personal leadership and direct fan engagement; afterward, he founded the Kleckner Foundation in 2019 to support U.S.- cultural exchanges in , , and the arts.

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