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SAP Arena

The SAP Arena is a multi-purpose indoor arena located in Mannheim, Germany, that opened on September 2, 2005. With a capacity of up to 15,000 spectators, it primarily hosts ice hockey and handball matches, as well as concerts, corporate events, and cultural gatherings. The venue serves as the home arena for the Adler Mannheim professional ice hockey team and the Rhein-Neckar Löwen professional handball team. Named after its title sponsor, SAP SE—the German multinational software corporation headquartered in nearby —the arena exemplifies advanced technological integration in . It employs SAP's proprietary solutions, including SAP Event Ticketing for seamless reservations, SAP Customer Checkout for point-of-sale efficiency, and SAP Analytics Cloud for real-time data insights to enhance operational performance and personalize fan experiences. Hosting over 120 events annually, the 44,200-square-meter facility has established itself as one of Europe's most modern sports and entertainment venues, featuring amenities like the sports bar and guided tours.

History

Planning and Construction

The planning for the SAP Arena began in the early 2000s as part of Mannheim's "Mannheim 21" urban renewal program, aimed at developing a modern multipurpose venue to enhance the city's infrastructure and event capabilities. Despite opposition from residents over the city's budget constraints, including a legal challenge known as a Normenkontrollklage, the project advanced. In July 2002, the city of Mannheim reached an agreement with the family of SAP co-founder Dietmar Hopp to collaborate on the project, marking the formal initiation of development efforts. Construction commenced with a ceremonial on December 9, 2002, followed by the official start of groundwork in July 2003, led by contractors HBM Bau GmbH and Wayss & Freytag Schlüsselfertigbau AG. The project reached completion in summer 2005, enabling the arena's subsequent opening. The total cost amounted to €70 million, financed through a public-private partnership involving the city of , private investments from the Hopp family, and sponsorship contributions. The architectural design was handled by the Düsseldorf-based firm HPP Hentrich-Petschnigg & Partner, which focused on a multifunctional structure suitable for both sports competitions and large-scale events. Key design objectives included accommodating substantial audiences, integrating energy-efficient features such as a connection to the local network for reduced environmental impact, and ensuring seamless connectivity with nearby exhibition centers and transportation links to support Mannheim's broader urban framework. Early in the planning phase, were secured by , aligning the venue with the company's regional presence.

Opening and Milestones

The SAP Arena officially opened on September 2, 2005, marking the completion of its transition from construction to operational status as Baden-Württemberg's largest multifunctional venue. The featured a high-profile gala concert by Irish singer , drawing 10,000 attendees, followed the next evening by a from the German band Söhne Mannheims with 10,100 spectators. These events highlighted the arena's versatility for from the outset. The official ice hockey occurred four days later on September 6, 2005, when home tenant defeated a select in front of 8,000 fans, setting the stage for the team's regular season opener two days after. In its early years, the arena faced typical operational hurdles common to new large-scale venues, such as integrating diverse event formats and optimizing for high-volume attendance, but it rapidly achieved success through strong programming and . By the late 2000s, it had established itself as a premier host, accommodating over 100 events annually, including matches, international bouts like Wladimir Klitschko's 2006 world title defense, and major concerts by artists such as and . This quick ascent underscored its role in revitalizing Mannheim's event landscape, with cumulative attendance surpassing millions in the first decade. Financed initially through an interest-free loan from SAP co-founder , the venue's management under the Hopp family—led by son Daniel Hopp as CEO—facilitated efficient scaling without major disruptions. Post-opening developments included progressive technological enhancements, leveraging ties to the company for digital innovations in ticketing, fan engagement, and operational efficiency. These integrations, which evolved through the under continued Hopp family oversight, improved visitor experiences with features like mobile apps for navigation and real-time event services, positioning the arena as one of Europe's most modern facilities. In 2025, the venue marked its 20-year milestone on September 2, celebrating with special events and reflecting on its evolution into a enduring landmark for sports and entertainment in , having welcomed over 16 million visitors across diverse programming.

Facilities

Capacity and Layout

The SAP Arena is a multi-purpose venue with a multi-level seating featuring 14,500 fixed seats, enabling flexible staging areas for various events. Its design includes an elliptical top ring that supports diverse configurations for sports and entertainment. The arena covers a total area of 44,200 square meters and measures approximately 171 meters in length. Seating capacity varies by event type, accommodating up to 15,000 spectators for concerts, 14,500 for matches, and 13,600 for , with the latter utilizing an measuring 60 meters by 30 meters in line with international standards. The structure's height reaches about meters, facilitating efficient crowd management across its levels. The layout incorporates accessibility features such as multiple entry points and dedicated VIP zones, ensuring compliance with German building regulations for safe crowd flow and evacuation. The arena is located at Xaver-Fuhr-Straße 150 in , , with geographic coordinates 49°27′50.9″N 8°31′04.7″E.

Amenities and Technology

The SAP Arena provides core visitor services including 94 concession stands operated by , offering diverse snacks and beverages to serve crowds of up to 15,000 attendees during events. Merchandise areas feature fan shops stocking team apparel, souvenirs, and event-related items for and Rhein-Neckar Löwen supporters. Medical facilities are supported by on-site first aid services from the (DRK), ensuring rapid response to emergencies in compliance with safety regulations. Technological enhancements include free, unrestricted WLAN access via , with over 160 access points covering all seating, standing areas, corridors, and VIP zones for seamless connectivity during events. In , the arena installed 639 iBeacons in partnership with Favendo to enable Bluetooth-based indoor navigation and proximity services through the Adler Mannheim mobile app, allowing visitors to locate seats, concessions, and restrooms in while facilitating personalized fan engagement. Additional technologies, such as SAP Event Ticketing, Customer Checkout, and Analytics Cloud, integrate sensors across ventilation, gastronomy tills, and turnstiles to optimize operations and provide real-time data on visitor flow and sales. Visitor amenities encompass a in the level 1 visitor foyer opposite block 211 for secure storage of larger bags and coats, adhering to policies that restrict oversized items. Accessibility features include ramps and designated entrances for users, with companion seating available; the venue's design supports easy navigation for families and those with disabilities. The arena's maintenance and operations handle over 120 events annually, bolstered by backstage facilities such as artist preparation areas, equipment loading zones, and centralized control systems for seamless event transitions from sports to concerts.

Sports

Ice Hockey and Handball

The SAP Arena has been the exclusive home venue for Adler Mannheim, a prominent team in Germany's Deutsche Eishockey Liga (DEL), since the arena opened in September 2005, replacing the team's previous rink at Eisstadion am Friedrichspark. The club, founded in 1977 as part of Mannheim's ice hockey tradition, has leveraged the modern facility to host key matches, including multiple DEL championship finals. Notable successes include the 2007 title, secured in a decisive game 7 victory over the Kölner Haie, the 2015 championship against ERC Ingolstadt, and the 2019 crown against Red Bull München, where a crowd of 13,400 fans erupted in celebration during the final series-clinching overtime goal. Similarly, the Rhein-Neckar Löwen handball club has made the SAP Arena its primary home since 2005, hosting games in the Handball-Bundesliga (HBL) and various European competitions, such as the EHF Champions League and EHF European League. The team, established in 2002 through a merger of local clubs, has used the venue to claim several national titles, including the 2016 and 2017 HBL championships under coach Nikolaj Jacobsen. Additionally, the Löwen secured the EHF Cup in 2013, with key playoff matches drawing large home crowds at the arena. The arena's multi-purpose design facilitates seamless adaptations for both sports, with a specialized ice installation process that lays a refrigerated slab for games, convertible to a standard 40x20 meter court using protective flooring systems for HBL and European fixtures. Regular-season and playoff events for both teams often achieve near-capacity attendance. This vibrant fan environment, known for its passionate support and intimidating presence for opponents, has bolstered the teams' home-court advantages and contributed to their competitive edge in domestic and continental play. Adler Mannheim and Rhein-Neckar Löwen maintain ongoing tenancy through long-term operational partnerships with the SAP Arena Betriebsgesellschaft, the venue's managing entity. As of the 2024–25 season, the arena continues to serve as the home venue for both teams, enabling shared use of training facilities and coordinated event scheduling to support sustained success. These arrangements, in place since the arena's inception, underscore the venue's integral role in the clubs' development, fostering a symbiotic relationship that enhances both athletic performance and community engagement in Mannheim's sports scene.

Other Sports Events

The SAP Arena has hosted numerous high-profile events, particularly serving as a venue for Wladimir Klitschko's title defenses between 2006 and 2013. Notable bouts include Klitschko's victory over for the IBF title on April 22, 2006, his second-round of Ray Austin on March 10, 2007, his seventh-round stoppage of on December 13, 2008, for the IBF, WBO, and IBO titles, and his sixth-round of on May 4, 2013, unifying the WBA Super, WBO, IBF, and IBO championships. These events often drew near-capacity crowds, contributing to some of the arena's highest attendances for combat sports, with the venue's configuration supporting up to 15,000 spectators. In basketball, the arena has accommodated occasional non-regular season games, including a standout matchup on December 27, 2022, where faced in the , attracting 10,400 fans as Bayern secured an 87-83 victory. This event highlighted the arena's role in hosting competitive fixtures beyond local team schedules. The SAP Arena has also featured other sports, including tennis exhibitions such as the 2008 "Sport & Spirit" event featuring , , , and , professional wrestling shows like WWE's Road to tours, and international competitions, notably the 2023 DVV Cup finals, won by teams (men) and SSC Palmberg Schwerin (women), in front of packed crowds. To support these diverse events, the arena employs modular setups, enabling rapid transformations from ice or configurations to rings or courts, which facilitates hosting international bouts with minimal downtime. Amenities like advanced lighting and audio systems enhance the experience for and court-based sports. Through these transient sports events, the SAP Arena has bolstered 's reputation as a key European destination, attracting global athletes and fans to elevate the city's profile beyond its resident teams.

Entertainment

Concerts

The SAP Arena in , , has hosted over 30 musical performances annually in recent years, encompassing a diverse array of international acts across pop, rock, and classical genres. Since its opening in 2005, the venue has established itself as a key destination for live music, with configurations allowing for up to 15,000 attendees in seated or standing arrangements depending on production needs. Notable concerts at the arena include performances by rock legends such as KISS during their End of the Road Tour on July 1, 2023, which drew a full house for an explosive set featuring hits like "Detroit Rock City" and "I Was Made for Lovin' You." Similarly, the Scorpions delivered high-energy shows on multiple occasions, including their Rock Believer World Tour stop on May 16, 2023, where they performed classics like "Rock You Like a Hurricane" and "Wind of Change" to enthusiastic crowds. Deep Purple also graced the stage recently, with a October 22, 2024, concert on their =1 More Time Tour showcasing tracks from their extensive catalog, including "Highway Star." Earlier highlights feature the 2008 reunion performance by The Police, which drew 13,500 fans and set an attendance record at the time. In 2025, acts such as Hans Zimmer on November 6 during his Europe Tour and Simply Red on October 25 as part of their arena tour performed at the venue. The arena's acoustic and production capabilities are enhanced by a sound system installed at its 2005 opening, featuring fixed arrays of Qi7 loudspeakers distributed throughout the venue to ensure even coverage and clarity for large-scale music events. This setup optimizes sound distribution in the multipurpose space, minimizing echoes typical of large halls and supporting diverse stage productions from orchestral setups to high-volume rock spectacles. Concerts at the SAP Arena contribute significantly to local , attracting approximately 900,000 visitors annually across all events, many of whom travel from beyond the region for sold-out shows that boost hotel occupancy and nearby spending. This influx supports Mannheim's economy through fan-related expenditures on accommodations, dining, and transportation, with major acts generating substantial media coverage and sustained interest in the area. The evolution of concerts at the arena began with its premiere musical event in September 2005, shortly after opening, marking a shift from initial sports-focused usage to a balanced hub. Over the years, advancements in integrated , including SAP's solutions for ticketing and fan engagement, have enhanced audience experiences, from seamless digital access to immersive audio-visual setups that accommodate growing production demands. This progression has solidified the venue's role in hosting evolving live music formats, adapting to post-pandemic recovery with increased emphasis on hybrid tech for broader reach.

Conventions and Other Events

The SAP Arena in , , serves as a premier venue for conventions, corporate events, trade shows, and exhibitions, leveraging its expansive 44,200 square meter floor space to accommodate large-scale gatherings when seating configurations are adjusted or removed. This flexibility enables setups for up to 10,000 attendees in exhibition formats, making it ideal for annual corporate gatherings and professional trade fairs that utilize the arena's modular infrastructure for booths, stages, and networking areas. For instance, the venue hosted 's 50th anniversary celebration in 2022, drawing approximately 800 participants from , its partners, customers, and user groups for a milestone corporate event. Beyond business-oriented uses, the arena supports a variety of other entertainment events, including circuses, ice shows, and theatrical productions, transforming its space to suit family-friendly and cultural programs through efficient conversions. Notable examples include the production "Corteo," which ran for seven performances from October 10 to 13, 2024, showcasing acrobatic and theatrical elements in a circus-style spectacle. Ice shows like Holiday on Ice's "Cinema of Dreams" are scheduled for January 30 to February 1, 2026, featuring world-class and cinematic themes on the arena's . These events highlight partnerships with international promoters, such as those organizing tours, to deliver high-production-value experiences. The arena's setup versatility allows for rapid reconfiguration—often within hours—from ice-based formats to flat-floor exhibitions or elevated stages for theatrical shows, supported by advanced systems that enhance event flow. Opened in 2005, the arena hosts over 120 events annually in total, including conventions and other entertainment, contributing to its role as a multifunctional hub. Post-2020, the venue has adapted to hybrid event formats by integrating digital streaming capabilities through technologies, including analytics and a that supports virtual attendance and enhanced connectivity for remote participants.

Access

Public Transportation

The SAP Arena is well-integrated into the Rhein-Neckar-Verkehr (RNV) network. lines 6 and 6A provide access, with line 6 reachable via a short transfer or walk from Mannheim Hauptbahnhof to Tattersall, stopping at Neuhermsheim SAP Arena near the main entrances A and B. Line 6A stops at Neuhermsheim SAP Arena Süd. These trams run every 20 minutes on line 6A during regular service, increasing to every 10 minutes on line 6 for events starting two hours before showtime, ensuring efficient arrival for spectators. Bus services, including line 50, connect to the Neuhermsheim SAP Arena stop, while options via lines S1, S2, S3, S4, and S51, along with RB and RE trains, arrive at the nearby ARENA/MAIMARKT station, approximately a 5- to 7-minute walk from the arena. This setup facilitates broader regional access from surrounding areas, with journey times from central hubs like Hauptbahnhof typically around 10 to 15 minutes by combined transit. Event-day frequencies are enhanced with additional buses and special trains departing from Neuhermsheim SAP Arena up to 40 minutes post-event, integrated into the Verkehrsverbund Rhein-Neckar (VRN) system. To promote sustainability and reduce road congestion, many event tickets include a VRN Kombi-Ticket for free round-trip public transit within the network, encouraging mass transit use over private vehicles. Accessibility features include low-floor, wheelchair-friendly trams and buses at all key stops, with disabled access available at the station and platforms; real-time is supported via the VRN for route planning and live updates.

Parking and Road Access

The SAP Arena benefits from excellent road connectivity, located in Mannheim's Hochstätt district with direct access via the B38a state road, which links to the A656 and A6 motorways. From the north: Take the A5 toward /, then at the Darmstadt Cross join the A6 toward /, continue to the Mannheimer Cross, then take the A656 toward , and exit at Mannheim-Neckarau onto B38a/B37 toward , turning right onto An der Arena after Ludwigshafener Straße. Similar route from south, west, or east via A6 to Mannheimer Cross and A656. Adjacent to the arena, parking facilities include lots P1 (348 spaces), P2 (815 spaces), and P3 (850 spaces), totaling over 2,000 spots managed by Mannheimer Parkhausbetriebe, with parking opening two hours prior to facilitate smooth arrival. Parking fees are €5 per day for and Rhein-Neckar Löwen games, and €6 per day for other events. There are 8 charging stations on the VIP . Additional capacity is available at nearby P6-P8 (1,520 spaces) on the Maimarktgelände and the expansive P20 lot (6,000 spaces) for larger events accommodating up to 15,000 attendees. Traffic management relies on comprehensive directing drivers from motorway exits, with the arena's designed to handle peak event volumes through phased access and one-way systems in garages to minimize bottlenecks. Since its opening, congestion mitigation has involved coordination with local authorities for event-specific , though heavy attendance can still lead to delays on surrounding roads like the B38a.

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