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Store-within-a-store

A store-within-a-store (SWAS), also known as shop-in-shop or embedded retail, is a retail strategy in which a host retailer leases a dedicated section of its physical space to another brand or manufacturer, granting the latter autonomy over merchandising, pricing, inventory management, and customer service to create an immersive, branded mini-store environment.^[1]^[2] The concept traces its modern origins to the late 19th and early 20th centuries, when pioneering department stores like Harrods in London and Marshall Field's in Chicago began hosting independent boutiques from luxury brands to draw in high-end clientele and expand their appeal.^[3] It evolved further in the mid-20th century with the proliferation of shopping malls and big-box retailers in the United States, adapting to post-war consumer shifts toward convenience and variety.^[2] By the 2000s, SWAS had become a staple in global retail, particularly in cosmetics and apparel sectors within major chains.^[1] This model offers mutual advantages: host retailers secure rental income, boost foot traffic in partnered areas, and diversify assortments without inventory risks, while embedded brands leverage the host's established locations to reach new demographics at reduced costs compared to opening standalone outlets.^[4]^[1] Academic analysis highlights its efficiency in moderating interbrand competition, especially for high-service products like fragrances or electronics where substitutability is low, leading to higher overall channel profits through moderated pricing and enhanced traffic spillover.^[1] Prominent examples span categories and eras, including Chanel and Estée Lauder cosmetics concessions in Macy's since the early 2000s, Ralph Lauren apparel shops in Bloomingdale's, and Sephora's integrated beauty boutiques within JCPenney stores.^[1]^[2] More recent partnerships include Ulta Beauty's mini-shops in approximately 600 Target locations starting in 2021 (concluding in 2026), Starbucks cafes embedded in Barnes & Noble and Target, and the 2024 rollout of Babies "R" Us sections in 200 Kohl's stores to revitalize toy sales.^[3]^[5]^[6] In the 2020s, SWAS has surged amid e-commerce dominance, with trends emphasizing omnichannel integration—such as in-store AR try-ons and app-linked purchases—and sustainable pop-up variants to foster experiential shopping and counter online fatigue.^[4]^[2] These evolutions underscore its role in creating collaborative ecosystems that enhance consumer convenience, brand visibility, and revenue streams for all parties involved.^[4]

Overview

Definition

A store-within-a-store, also known as a shop-in-shop or store-in-store, is a retail arrangement in which a host retailer allocates a dedicated portion of its physical space to a guest brand or manufacturer, enabling the latter to operate a semi-autonomous branded retail environment within the larger store.^[1] This setup allows the guest brand to showcase its products in a manner that mirrors its standalone stores, often including customized merchandising and product presentation tailored to its identity.^[7] Unlike traditional resale models where the host controls inventory and pricing, the store-within-a-store grants the guest significant operational independence, such as setting prices and managing stock levels, while the host benefits from shared foot traffic without bearing full leasing costs for a separate location.^[1]^[8] Key characteristics include physical separation through distinct fixtures, shelving, or counters that delineate the guest space from the host's general areas, ensuring visual and functional independence.^[9] Branding consistency is maintained via signage, lighting, and layout that align with the guest's aesthetic, often supplemented by dedicated staff trained by the guest brand to provide specialized service.^[1] This integration leverages the host's customer base for exposure while avoiding the need for the guest to secure an independent lease, fostering a symbiotic relationship that enhances overall store appeal without disrupting the host's core operations.^[10] The concept differs from franchises, which involve licensing an entire business model and operations under the franchisor's oversight, as store-within-a-store focuses on a contained space within an existing host without transferring full business control.^[11] It also contrasts with basic concession stands, which typically offer limited branding control and operate more as simple vendor kiosks integrated into the host's layout, lacking the autonomy and dedicated design elements of a full store-within-a-store.^[12] In contrast to pop-up installations, which are inherently temporary and event-driven, store-within-a-store arrangements are semi-permanent, allowing for sustained presence and long-term brand immersion.^[13] Terminology varies regionally and contextually: "store-in-store" predominates in North America, "shop-in-shop" in the UK and Europe, while "embedded retail" has emerged in modern discussions to describe the integrated, symbiotic nature of these formats within broader retail ecosystems.^[14]^[15]^[16]

History

The store-within-a-store concept, often manifested through leased departments, emerged in the early 20th century within U.S. department stores as a means to offer specialized product lines and enhance customer variety. In 1909, Harry Gordon Selfridge revolutionized retail by introducing cosmetics counters at his London department store, allowing customers to sample products openly before purchase, a model that quickly spread to American retailers and exemplified early leased beauty sections.^[17] By the 1920s and 1930s, leased departments became common in U.S. department stores for categories like beauty salons, photographic studios, millinery, shoes, jewelry, and cosmetics, enabling host stores to outsource operations while attracting niche expertise and foot traffic.^[18] Grocery stores pioneered the concept in the mid-20th century to boost convenience, with in-store bakeries appearing as early as 1901 when Kroger established its own baking facilities, though widespread adoption occurred post-World War II amid supermarket expansion.^[19] The post-WWII boom saw hypermarkets and large-format supermarkets integrate complementary sections like pharmacies and delis, transforming shopping into a one-stop experience and solidifying the model's role in operational efficiency.^[20] In the 1980s, a branding surge led department stores to incorporate luxury boutiques, reorganizing displays to feature dedicated designer spaces that allowed shoppers to engage with individual collections, driven by rising consumer demand for high-end, experiential retail.^[21] Key milestones highlight the concept's evolution across sectors. In 1997, Apple partnered with CompUSA to create dedicated "store-within-a-store" sections in over 40 locations, staffing them with Apple specialists to showcase Macintosh products and foreshadowing modern tech retail formats.^[22] Under CEO Ron Johnson in 2012, JCPenney expanded its Sephora integrations, converting portions of stores into branded beauty boutiques to revitalize the department store model amid competitive pressures.^[23] Economic factors, including the 2008 financial crisis, accelerated adoption as high vacancy rates and declining rents prompted retailers to lease space for steady revenue, while post-pandemic shifts in the 2020s fueled resurgence for cost efficiency and reduced expansion risks. Notable examples include Ulta Beauty's mini-shops in over 800 Target locations starting in 2021, the 2024 rollout of Babies "R" Us sections in 200 Kohl's stores, and Amazon's store-within-a-store concepts at Whole Foods and Nebraska Furniture Mart in 2025.^[24]^[20] Retail consolidation further influenced growth, as merging chains optimized portfolios by incorporating sub-brands and partnerships to maintain market share.^[25]

Types

Branded Boutiques

Branded boutiques represent a premium form of store-within-a-store arrangement, where luxury brands establish semi-autonomous retail spaces within larger host retailers, emphasizing exclusivity and brand immersion. These setups grant the brand full control over its visual identity, including custom-designed fixtures, lighting, and displays that replicate the aesthetic of standalone flagship stores. Typically ranging from 500 to 2,000 square feet, these boutiques often feature dedicated sales staff trained by the brand to provide personalized consultations, fostering a high-touch environment distinct from the host store's general offerings.^[26]^[27] Prevalent in industries such as fashion, cosmetics, and jewelry, branded boutiques allow high-end labels to showcase curated collections in a controlled setting. For instance, Gucci has maintained boutique sections within Neiman Marcus department stores since the 1980s, offering apparel, accessories, and leather goods in dedicated areas that highlight the brand's heritage craftsmanship. Similarly, Chanel operates branded spaces in Saks Fifth Avenue and Neiman Marcus, displaying ready-to-wear, handbags, and fine jewelry with bespoke merchandising to appeal to affluent shoppers seeking authenticity. These examples illustrate how such integrations enable luxury brands to extend their reach without the full overhead of independent locations.^[28]^[29]^[30] The establishment of branded boutiques involves negotiating long-term leases, commonly spanning 5 to 10 years, to ensure stability and investment in custom build-outs. Rental structures typically combine a fixed base fee with a percentage of sales—often 5% to 7% above a breakpoint—to align incentives between the brand and host retailer, as seen in standard retail concession agreements. This model, briefly tied to broader revenue sharing in store-within-a-store operations, supports sustained partnerships in high-traffic venues like department stores.^[31]^[32] By embedding prestige within a multi-brand ecosystem, these boutiques elevate the overall consumer experience, delivering specialized service and an aura of exclusivity that encourages discovery and loyalty. Shoppers benefit from the brand's tailored expertise alongside the convenience of one-stop shopping, resulting in heightened satisfaction and increased dwell time, as in-store branding influences perceptions of quality and authenticity. This fusion of luxury immersion and accessibility has proven effective in drawing discerning customers to host environments like Neiman Marcus and Saks.^[33]^[27]

Sub-brands and Complementary Sections

Sub-brands and complementary sections in store-within-a-store arrangements feature integrated spaces dedicated to related products that align closely with the host store's core offerings, promoting seamless customer experiences through shared staffing and minimal physical barriers. These setups emphasize operational synergy, such as a dedicated pharmacy counter within a supermarket that allows shoppers to access prescriptions alongside groceries without leaving the premises, fostering one-stop convenience.^[34]^[35] Unlike more autonomous formats, staffing here is often handled by the host retailer, with employees cross-trained to manage both the main store and the complementary area, reducing overhead while maintaining brand consistency.^[36] Prominent examples include the licensed Starbucks cafés within Barnes & Noble bookstores, established through a 1993 partnership where Barnes & Noble operates the coffee sections using Starbucks products and recipes. These cafés, present in over 400 locations, blend coffee service with book browsing to create an inviting atmosphere. Another instance is the Levi Strauss Signature line, introduced exclusively in Walmart stores in 2002, featuring dedicated jeans and apparel zones integrated into the discount retailer's clothing departments to appeal to value-conscious shoppers seeking everyday wardrobe staples. Pharmacies in supermarkets, such as those operated by chains like Kroger or Publix, represent a longstanding complementary integration, where health services complement food purchases in open-plan layouts.^[36]^[37]^[38] The strategic purpose of these sections centers on enhancing customer engagement by increasing dwell time—the duration shoppers spend in the store—which correlates with higher sales; research indicates that a 1% rise in dwell time can yield a 1.3% increase in overall revenue. By situating complementary products like coffee or pharmaceuticals near primary purchases, retailers facilitate cross-selling opportunities, encouraging impulse buys of essentials such as snacks with prescriptions or apparel add-ons during grocery trips. This model is particularly suited to everyday items, where the convenience of bundled offerings drives repeat visits and loyalty without requiring separate brand infrastructure.^[39]^[40] These arrangements gained prominence in the 2000s as big-box retailers responded to market homogenization by incorporating category-specific zones to differentiate their standardized formats and counter the rise of e-commerce. The period saw accelerated adoption, with partnerships like Levi's Walmart launch exemplifying how sub-brands added specialized appeal to broad assortments, helping traditional stores evolve amid competitive pressures.^[41]^[42]^[38]

Pop-up and Temporary Installations

Pop-up and temporary installations represent a transient form of store-within-a-store, where brands establish short-term, dedicated spaces within larger retail environments to capitalize on limited-duration opportunities. These setups typically last from a few days to six months, allowing for rapid deployment without long-term leases or investments.^[43] Modular fixtures and portable displays facilitate quick setup and teardown, minimizing disruption to the host store while enabling easy reconfiguration for different promotions.^[44] This low-commitment approach suits retailers seeking to test concepts with reduced financial risk, often involving collaborations where the host provides space in exchange for shared promotional benefits.^[45] Common applications include brand launches to generate buzz and holiday merchandise displays to drive seasonal sales. For instance, drugstores frequently install temporary sections for items like sunscreen during summer or gift sets around holidays, using eye-catching endcaps and aisle fixtures to highlight limited-time offerings.^[46] These installations also serve as market-testing tools, enabling brands to gauge consumer response through direct interaction before committing to permanent expansions.^[47] Notable examples illustrate the versatility of this format. In the 2010s, Nike operated pop-up sections within malls and department stores to showcase limited-edition apparel and footwear, fostering experiential shopping that boosted immediate engagement.^[48] More recently, post-2020 developments have integrated virtual-physical hybrids, such as augmented reality try-on stations in pop-up spaces, allowing customers to blend online customization with in-store purchases.^[49] A prominent case is Nike's 2025 "Nike Running @ The Corner" pop-up inside Nordstrom's New York City flagship, featuring interactive running gear displays that ran for about a month to promote its activewear line.^[50] Success is often measured by foot traffic uplift and conversion rates, which highlight the installations' ability to draw crowds and drive sales. Trials have shown up to a 42% increase in nearby foot traffic for host locations featuring fashion pop-ups, alongside conversion rates of 18% compared to 11% in traditional retail setups.^[51] These metrics underscore the format's effectiveness in creating urgency and exclusivity, though outcomes vary by location and promotion type.

Business Model

Revenue Mechanisms

Store-within-a-store arrangements typically employ a combination of fixed rent and revenue-sharing models to generate income for the host retailer. The fixed rent component involves the guest brand paying a periodic fee for the allocated space, often calculated on a per-square-foot basis, with rates commonly ranging from $10 to $50 annually depending on location, traffic, and space size.^[52] In addition to base rent, many agreements include a revenue share, where the host receives 5% to 10% of the guest's gross sales exceeding a predefined threshold, aligning incentives by tying compensation to performance.^[53] Performance-based escalators may further adjust these terms, such as increasing the revenue share percentage if sales surpass volume targets, ensuring scalability in profitable partnerships.^[54] Variations in these models often incorporate minimum guarantees, where the guest commits to a baseline payment to cover the host's fixed costs regardless of sales volume, providing revenue stability for the host.^[1] Conversely, guests may negotiate volume discounts or reduced rents in exchange for placement in high-traffic areas, mitigating risks associated with prime positioning.^[8] These structures are formalized through contracts that detail sales tracking mechanisms, such as integrated point-of-sale systems or audited reporting, to ensure accurate revenue allocation, alongside exclusivity clauses preventing the host from featuring competing brands in similar spaces.^[54] The economic rationale for these revenue mechanisms lies in their ability to lower barriers for guest brands entering new markets, offering cost reductions through shared overhead like utilities, security, and marketing.^[7] For hosts, the model monetizes underutilized space without additional inventory or staffing investments, while fostering complementary traffic that boosts overall store sales.^[8] This symbiotic approach, as analyzed in foundational research, optimizes channel efficiency by reducing double marginalization and enhancing interbrand dynamics when product substitutability is low.^[1]

Operational Considerations

In store-within-a-store arrangements, staffing models typically fall into guest-managed or shared oversight categories, where the guest brand (often the manufacturer or specialized retailer) maintains primary control over personnel to ensure brand consistency and service quality. Under the guest-managed model, the guest brand employs and trains its own sales staff to operate the dedicated space autonomously, allowing for tailored customer interactions and merchandising that align with the brand's identity, as seen in examples like Sephora boutiques within J.C. Penney stores.^[54] This approach reduces the host retailer's payroll burden while requiring joint training protocols to maintain overall store cohesion and safety standards. In shared models, the host provides oversight and supplementary staff during peak hours, balancing operational efficiency with the guest's need for specialized expertise, though this can introduce coordination challenges in scheduling and performance metrics.^[55] Inventory and supply chain management in these setups often involve separate systems for the guest brand to preserve control over stock levels, pricing, and replenishment, minimizing the host's exposure to unsold goods. The guest typically handles production quantities, ordering costs, and disposal risks independently, using dedicated inventory tracking to forecast demand and avoid shortages, which is particularly advantageous when demand uncertainty is low.^[56] However, practical integration occurs through shared physical infrastructure, such as common receiving docks for deliveries, and technological syncing of point-of-sale (POS) systems to facilitate seamless transactions and omnichannel fulfillment like buy-online-pickup-in-store (BOPIS).^[8] This hybrid approach allows hosts like Target to support guest operations, such as CVS pharmacies, without fully merging supply chains, though it demands robust data-sharing protocols to prevent discrepancies in stock visibility. Space allocation for store-within-a-store sections is strategically zoned to optimize traffic flow and visibility, often transforming underutilized areas into dedicated "discovery zones" that can be rotated periodically to refresh the customer experience. Hosts lease out portions of floor space to guests, enabling the creation of branded enclaves that enhance overall store navigation, such as eyewear boutiques in grocery stores or apparel sections in home improvement retailers.^[55] Zoning considerations include adjacency to complementary categories to drive cross-shopping, while ensuring clear demarcations to avoid clutter and maintain emergency egress paths. Compliance with health and safety regulations presents unique challenges, particularly in sectors like food and pharmaceuticals, where guest operations must adhere to stringent standards without compromising the host's broader facility protocols. For instance, in-store pharmacies operating as store-within-a-store units, such as CVS locations within Target stores, are subject to FDA regulations on drug storage, dispensing, and record-keeping, requiring separate licensing and quality controls while integrating with the host's general safety measures like fire codes and sanitation.^[57] These arrangements necessitate contractual clauses for joint audits and liability sharing to ensure regulatory alignment, mitigating risks from shared utilities or traffic patterns that could impact controlled environments.^[58]

Applications by Retail Format

In Department Stores

The store-within-a-store model has been a staple in upscale department stores since the mid-20th century, evolving from early dedicated brand sections to more autonomous leased spaces that enhance luxury offerings. A pioneering example is the 1970 opening of the Polo by Ralph Lauren boutique in Bloomingdale's, marking the department store's first in-store shop devoted exclusively to a single designer and setting a precedent for branded integrations in apparel and accessories.^[59] This format gained further traction in the 1980s and 1990s as department stores like Macy's and Nordstrom began hosting high-end vendor shops to diversify their inventory and appeal to discerning shoppers.^[1] Prevalent in cosmetics and fashion categories, these arrangements allow brands to maintain control over merchandising, pricing, and customer service within dedicated corners or boutiques, often spanning significant portions of the sales floor to create immersive experiences. Notable U.S. examples include Louis Vuitton's ongoing presence in select Macy's locations, such as the Herald Square flagship and Roosevelt Field, where the luxury brand operates semi-independent sections.^[60] Similarly, Sephora's partnership with JCPenney integrated beauty boutiques into over 600 department store locations by 2017, driving specialized retail within a broader multi-category environment before concluding in 2022. In Europe, Harrods in London features dedicated Chanel boutiques for ready-to-wear, accessories, and beauty, exemplifying how such setups preserve brand prestige amid the host store's expansive luxury ecosystem.^[61] Strategically, these implementations attract affluent customers seeking premium synergies, with host stores benefiting from increased foot traffic and complementary sales. Research indicates that store-within-a-store setups in department stores can generate observable sales uplifts for both the brand and the overall venue by stabilizing competition and enhancing shopper engagement.^[1] For instance, integrations like those at Neiman Marcus with Armani or Gucci have bolstered the department store's reputation as a luxury destination, contributing to revenue diversification without the full overhead of standalone outlets.^[1] This model remains particularly strong in the U.S. and Europe, where it aligns with the experiential shopping preferences of high-end consumers.

In Discount Stores

The adoption of store-within-a-store concepts in discount retailers expanded notably during the 2010s, driven by the need to diversify customer traffic and counteract the rise of e-commerce competition. This approach allowed budget-oriented chains to introduce specialized product categories without significant capital investment, appealing to value-conscious shoppers seeking variety in one location. By the late 2010s, such integrations had become a key strategy for enhancing in-store experiences amid shifting consumer behaviors toward frugal yet experiential shopping.^[62] A prominent example is Five Below's Five Beyond sections, launched in 2021 as dedicated in-store areas for items priced above $5, which expanded to 400 locations by 2023 to complement the core discount assortment and attract a broader demographic. As of fiscal year 2025, Five Below continued expanding Five Beyond sections, aiming to integrate them into more stores to broaden its demographic appeal.^[63] Similarly, Ulta Beauty established shop-in-shop beauty boutiques within over 600 Target stores starting in 2022, offering curated cosmetics and skincare to elevate the retailer's appeal until the partnership's planned conclusion in 2026. Dollar General incorporated party supply sections across its stores, alongside the pOpshelf format—a compact store-within-a-store concept focusing on party goods, seasonal decor, and essentials. Launched in 2021 with over 16 locations to boost impulse buys in underserved communities, the format expanded but faced challenges, leading to the announcement of 45 store closures in early 2025.^[64]^[65]^[66] These arrangements provide a strategic fit for discount environments by offering low-rent access that enables emerging brands to enter physical retail with minimal risk, often on short-term leases that align with testing market demand. Retailers benefit from increased foot traffic and complementary sales, as the added variety encourages cross-category purchases that can elevate overall transaction values. Research on store-within-a-store models indicates such setups generate higher store-wide sales through enhanced traffic and service levels, supporting profitability in competitive discount segments.^[67]^[1] However, challenges persist, particularly the risk of brand dilution for participating vendors in value-driven settings, where premium perceptions may erode due to association with low-price surroundings. For instance, beauty brands like Ulta must navigate potential mismatches in store image to maintain exclusivity, as discount contexts can undermine aspirational appeal and long-term equity. Operational briefings note that without careful curation, these integrations may dilute the host retailer's core budget identity or confuse customer expectations.^[68]^[69]

In Supermarkets and Hypermarkets

The store-within-a-store model has been a dominant feature in supermarkets and hypermarkets since the 1960s, when retailers began integrating complementary services like pharmacies to expand offerings and enhance customer convenience amid the rise of larger supercenter formats.^[70] This approach evolved as supermarkets diversified beyond core groceries, incorporating non-food services to create more comprehensive shopping experiences during the era's retail expansion. By the early 2000s, branded foodservice outlets like Starbucks had become widespread, with over 6,500 licensed U.S. stores in 2022, many embedded within grocery chains to capitalize on high foot traffic.^[71] Prominent examples include Subway sandwich shops and bank branches located inside Walmart supercenters, providing quick meals and financial services alongside grocery shopping. For instance, as of 2021, Woodforest National Bank operated more than 700 branches within Walmart stores across 17 states, offering extended hours and deposit services tied to retail checkout; however, by 2025, the bank has closed most of these locations.^[72]^[73] Similarly, Kroger supermarkets feature dedicated floral departments that function as in-house boutiques, providing custom arrangements, bouquets, and delivery services integrated into the store layout for seamless access.^[74] This model aligns strategically with one-stop shopping in hypermarkets, allowing customers to fulfill diverse daily needs—such as groceries, prepared foods, and personal care—in a single visit, which reduces trip frequency and boosts dwell time. Foodservice integrations, like branded cafes or delis, typically contribute 5-10% to overall store revenue by driving impulse purchases and increasing basket sizes, particularly in high-volume locations.^[75] Globally, the concept is prevalent in Asia, where Japanese hypermarkets often incorporate 7-Eleven-style mini convenience sections for on-the-go items like bento boxes and beverages, enhancing the all-in-one appeal in densely populated urban areas.^[76]

In Electronics Superstores

The store-within-a-store model gained significant traction in electronics superstores during the 2010s, as major tech brands sought to enhance brand visibility and customer engagement in large-format retail environments. A prominent example is the Apple Shop within Best Buy, launched through a 2012 partnership that initially rolled out dedicated spaces in over 600 locations, allowing customers to interact with Apple's full product lineup in a branded, hands-on setting. By 2019, this expanded to nearly 1,000 Best Buy stores across the U.S., integrating Apple-authorized service alongside product displays to support broader accessibility. Similarly, Samsung introduced its Experience Shops in Best Buy in 2013, deploying them in more than 1,400 locations to showcase smartphones, TVs, and appliances with dedicated staffing and immersive setups, though some locations were later consolidated or resized by 2016. Microsoft also maintained branded sections in select Best Buy outlets prior to the 2019 closure of its independent specialty stores and kiosks, focusing on Windows devices and accessories through partnerships like the 2013 Windows Store initiative. This format aligns strategically with the high-touch nature of electronics retail, where hands-on demonstrations play a crucial role in driving purchases by enabling customers to test features such as device performance, screen quality, and user interfaces directly. For instance, interactive zones in these shops allow shoppers to explore software ecosystems or compare hardware in real-time, which research indicates can alleviate purchase hesitation and convert browsers into buyers more effectively than passive displays. Such experiences not only elevate sales for the featured brand—evidenced by Best Buy's reported comparable sales growth exceeding 4% in quarters following expansions—but also increase overall store foot traffic by drawing in brand loyalists who may cross-shop other categories. Unique to electronics superstores, tech integration in these setups often incorporates advanced augmented reality (AR) and virtual reality (VR) displays to simulate real-world applications, setting them apart from less interactive formats in other retail sectors. Samsung Experience Shops, for example, feature AR tools within Best Buy to let customers virtually place TVs in their home spaces or preview appliance fits, enhancing decision-making without physical relocation of products. Apple's sections similarly leverage AR for product visualization, such as trying accessories via app integrations, while VR demos in Microsoft areas historically allowed immersive gaming trials on Xbox consoles. These elements foster deeper immersion, contributing to higher engagement rates and positioning electronics superstores as experiential hubs for tech innovation.

In Drugstores and Pharmacies

The store-within-a-store model in drugstores and pharmacies emerged in the 1990s as chains sought to diversify beyond prescription services by integrating complementary health and wellness offerings. For instance, Rite Aid began partnering with General Nutrition Companies (GNC) in the early 1990s to create dedicated nutrition sections within its stores, marking an early adoption of the format to enhance foot traffic and sales in non-pharmaceutical categories.^[77] This trend aligned with broader retail strategies, where drugstores expanded square footage for destination categories like health products, with growth in store size noted since 1991.^[78] A key example of this model is CVS Pharmacy's integration into Target stores, following CVS's 2015 acquisition of Target's pharmacy operations for $1.9 billion, resulting in approximately 1,800 co-located sites by 2024.^[79]^[80] However, CVS announced the closure of dozens of these in-store pharmacies in early 2024, with operations winding down by April to optimize its network.^[81] Other implementations include walk-in clinics at Walgreens, such as Healthcare Clinics, which offer on-site primary care, vaccinations, and minor illness treatment to extend pharmacy services.^[82] In Canada, Shoppers Drug Mart locations frequently host Canada Post outlets, providing postal, parcel, and government services alongside pharmaceutical retail.^[83] This format strategically broadens the pharmacy's role from dispensing medications to a one-stop hub for health and convenience, driving customer loyalty and incremental sales. Front-end offerings like beauty products and photo labs contribute substantially to overall revenue, comprising about 21% of CVS's U.S. retail pharmacy sales and 26% of Walgreens's, with beauty categories alone appealing to 32% of pharmacy shoppers for personal care items.^[84]^[85] Such integrations also necessitate regulatory adherence, particularly HIPAA compliance for any in-store health services handling protected health information, ensuring patient privacy through secure data practices and minimal disclosure.^[86]

Advantages and Challenges

Advantages for Stakeholders

The store-within-a-store model offers significant advantages to host retailers by generating incremental revenue through rental fees or profit-sharing arrangements with guest brands, often leading to a 10-25% sales lift in the overall store or specific departments. For instance, Kohl's partnership with Sephora resulted in a high-single-digit percentage sales increase, with the beauty department experiencing over 100% growth and surpassing $1.4 billion in total sales. This setup also boosts foot traffic by attracting the guest brand's loyal customers, who frequently make additional purchases in the host store, thereby increasing overall store visits by up to twice the average for new customers in similar implementations. Hosts benefit further from diversified product offerings without bearing inventory risk, as guest brands manage their own stock and merchandising, allowing hosts to revitalize underperforming spaces and enhance sales per square foot.^[87]^[27]^[12] Guest brands, or tenants within the host store, gain access to established audiences and prime retail locations at substantially reduced costs compared to operating a standalone store—enabling market expansion with minimal upfront investment in real estate, staffing, and operations. This arrangement provides immediate brand exposure to the host's customer base, facilitating product testing and sales growth; for example, Sephora's expansion into smaller markets via Kohl's shops has significantly increased its physical presence without the full overhead of independent outlets. By sharing overhead expenses, guests achieve higher return on investment through efficient use of space and leveraging the host's traffic for enhanced visibility and conversions.^[12]^[16]^[1] Consumers benefit from the convenience of one-stop shopping, accessing a wider variety of specialized products and services in a familiar setting, which enhances the overall retail experience without requiring multiple trips. The model promotes lower prices through shared overhead costs between hosts and guests, passing efficiencies onto shoppers; for example, Macy's Backstage off-price sections within stores have delivered nearly 7% sales lifts by offering discounted goods alongside core merchandise. This setup fosters customer loyalty, as integrated experiences encourage repeat visits and cross-purchasing, with studies showing strengthened engagement metrics in partnered retail environments.^[88]^[89]^[8] Overall, the store-within-a-store approach yields higher ROI for stakeholders, with empirical analyses indicating improved channel efficiency and profit margins due to reduced double marginalization and moderated competition when brands are complementary. Research from department store implementations confirms these benefits, including sustained sales growth and loyalty improvements that outperform traditional standalone operations.^[1]^[12]

Challenges and Disadvantages

One significant challenge in store-within-a-store arrangements is space cannibalization, where the guest brand's products compete directly with the host retailer's offerings, potentially reducing sales of the host's similar items and overall profitability.^[9] This overlap can lead to inefficiencies, as the allocated space diverts customer attention and resources without necessarily increasing total store traffic.^[9] Brand misalignment poses another risk, particularly when the guest and host brands have differing identities or target audiences, resulting in confused customer perceptions and a diluted host brand image.^[90] For instance, mismatched partnerships can alienate shoppers expecting a cohesive shopping experience, leading to lower engagement for both parties.^[91] High setup costs further complicate implementations, including expenses for fixtures, custom displays, and initial inventory tailored to the shop-in-shop format, in addition to ongoing fees to the host.^[92] Operational risks include inventory disputes and staffing overlaps, as dual management systems can create inefficiencies, errors in stock tracking, and conflicts over shared resources like storage or scheduling.^[9] Guest brands often face dependency on the host's foot traffic and policies, limiting their autonomy and exposing them to risks if the host underperforms or alters store layouts.^[9] Post-pandemic market shifts have amplified these challenges, with increased consumer preference for e-commerce reducing the viability of physical shop-in-shop setups by diminishing in-store traffic; however, some partnerships have seen reopenings as of 2025.^[93] A notable example is CVS's closure of dozens of pharmacies within Target stores in early 2024, part of a broader restructuring amid declining physical retail demand and e-commerce growth, though the company planned to open new locations including inside Target stores in 2025.^[80]^[94] To mitigate these issues, partners should establish clear contracts outlining revenue shares, space usage, and dispute resolution, while conducting pilot tests to assess compatibility before full rollout.^[91] Mismatched partnerships carry a higher risk of failure due to unresolved operational and brand conflicts.^[9]

Modern Developments

Recent Trends

Following the COVID-19 pandemic, store-within-a-store models have experienced a resurgence through hybrid retail strategies that integrate online ordering with in-store pickup, such as buy-online-pick-up-in-store (BOPIS) and click-and-collect services, enhancing convenience and driving foot traffic.^[95] For instance, in 2023, Five Below expanded its Five Beyond shop-in-shop concept—featuring higher-priced items within existing stores—to 400 locations, supporting a broader push toward experiential retail that emphasizes interactive and multisensory customer engagements.^[63] This shift reflects a post-pandemic emphasis on blending digital efficiency with physical presence, as 61% of Gen Z consumers prefer in-store shopping over online.^[96] Technological advancements have further evolved store-within-a-store formats, particularly through AI-driven personalization in dedicated sections like beauty aisles. Smart mirrors equipped with augmented reality (AR) and AI enable virtual try-ons and customized skincare recommendations, boosting sales by up to 30% in beauty retail implementations as reported in 2023-2024 case studies.^[97] These tools are increasingly linked to omnichannel systems, allowing seamless transitions from online browsing to in-store fulfillment, with omnichannel strategies projected to drive 80% more in-store visits and contribute to U.S. buy-online-pick-up-in-store sales reaching $154.3 billion by 2025.^[98] Growth in these integrations accelerated in 2024-2025, fueled by AI's role in personalizing recommendations, which has led to 2.3 times higher sales for adopting retailers.^[96] Sustainability has become a core focus in recent store-within-a-store evolutions, with eco-branded pop-ups promoting reusable and low-waste product zones within larger retail environments. Retailers are adopting biodegradable materials and energy-efficient displays in these temporary setups to minimize environmental impact, aligning with consumer demands where 65% of brands now incorporate sustainable materials in their offerings.^[99] In hypermarkets, such zones highlight circular economy principles, like upcycled goods, supporting a broader trend where sustainability-focused retail is expected to capture greater market share by 2025.^[100] Adoption of store-within-a-store models has grown alongside overall retail expansion, with the global retail market increasing from $28.5 trillion in 2024 to $30.6 trillion in 2025 at a compound annual growth rate of 7.6%, reflecting heightened integration in varied formats.^[101] This includes embedded retail in non-traditional spaces like airports, where pop-up shops and experiential zones—functioning as compact store-within-a-store units—have proliferated to engage travelers, as seen in innovations at hubs like Oslo Airport and London Heathrow Terminal 5 since 2023.^[102] Department stores, a key venue for these models, are forecasted to expand by $55.2 billion from 2025-2029 at a 5.1% CAGR, underscoring sustained momentum.^[103]

Case Studies and Future Outlook

One prominent case study in the store-within-a-store model is the partnership between Apple and Best Buy, initiated in 2012, featuring dedicated Apple Shops in many Best Buy locations by providing hands-on displays of Apple's product line.^[104] This collaboration has driven significant sales growth for Best Buy, contributing to revenue increases in subsequent years.^[105] Another successful example is the Sephora-Kohl's expansion, where Kohl's added 250 full-sized Sephora shops in 2023, bringing the total to more than 850 locations nationwide, with further growth to over 1,100 locations by mid-2025.^[106]^[107] This partnership resulted in a 90% increase in Kohl's beauty category sales by the end of 2023, with comparable beauty sales growing nearly 25% in the fourth quarter alone, alongside boosts in foot traffic and new customer acquisition; sales exceeded $1.4 billion in 2023 and continued to grow into 2025.^[108]^[109] In contrast, the CVS-Target arrangement highlights challenges, as CVS announced in 2024 the closure of pharmacies in select Target stores starting in February to reduce overlapping store and pharmacy density.^[80] These closures affected dozens of locations in 2024, reflecting issues where both retailers offered similar health and general merchandise, leading to diminished returns on the shared space and contributing to CVS's broader restructuring of over 270 stores in 2025.^[110] Key lessons from these implementations emphasize success through complementary branding, as seen in Apple's tech focus enhancing Best Buy's electronics assortment and Sephora's beauty expertise differentiating Kohl's department store offerings.^[4] Failures, such as the CVS-Target reductions, underscore the risks of product overlap, which can erode mutual benefits and necessitate strategic reevaluation.^[79] Looking ahead, the store-within-a-store model is poised for growth through experiential integrations, such as AR and VR-enhanced setups that simulate immersive shopping, projected to expand as part of broader retail innovations by 2030.^[111] Adaptations to e-commerce include virtual store-within-a-store concepts, like 3D digital twins where users navigate interactive brand sections online, blending physical and virtual retail.^[112] Global expansion in emerging markets is anticipated, driven by omnichannel strategies that leverage these partnerships for localized growth.^[113] Emerging concepts involve community-driven sections powered by NFT-linked experiences, with 2025 pilots enabling exclusive virtual access and loyalty rewards in metaverse retail environments.^[114]^[115] These initiatives aim to foster user-owned digital assets within store formats, enhancing engagement in both physical and online spaces.^[116]

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2025 NFT Market Trends: Utility NFTs Leading the Wave of Recovery
Jul 25, 2025 · As of July 25, 2025, with the overall recovery of the cryptocurrency market, the long-silent NFT market is experiencing a resurgence.