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Accell

Accell Group N.V. is a multinational corporation headquartered in , , specializing in the , production, marketing, and sale of , electric bicycles (e-bikes), parts, and accessories. It holds a leading position as the European market leader in e-bikes and ranks as the second-largest producer of bicycle parts and accessories, offering a diverse range of products including , children's, , , electric, and luxury bicycles. The company owns a portfolio of prominent brands such as Batavus, , Raleigh, Haibike, Winora, , Lapierre, , Babboe, and Carqon, along with XLC for components. Founded in 1998 through the of ATAG Holding's division, Accell Group's origins trace back to , a manufacturer established in 1904 in , which ATAG acquired in 1987. Over the years, the company expanded via strategic acquisitions and organic growth, becoming a key player in the global industry with operations in 15 countries and approximately 3,700 employees as of recent reports. In January 2022, Accell was acquired by a led by private equity firm for €1.56 billion ($1.77 billion), which delisted the company from the stock exchange and shifted its focus toward sustainable mobility and e-bike innovation. In recent years, Accell has navigated financial challenges, including a €390 million loss in 2023 amid post-pandemic market adjustments and supply chain disruptions, leading to a comprehensive restructuring plan that includes reducing €600 million in debt through a 2024 recapitalization agreement. As part of its transformation, the company announced in 2025 the closure of its primary manufacturing facility in by the first quarter of 2026, resulting in approximately 160 job losses, and redirecting resources toward , , and global while maintaining its commitment to high-quality, eco-friendly solutions. Despite these hurdles, Accell continues to emphasize innovation, with brands like and receiving accolades such as the 2025 Fiets Awards for outstanding designs.

Overview

Company profile

Accell Group N.V. is a leading European manufacturer and marketer of bicycles, bicycle parts, and accessories, with a particular emphasis on electric bikes (e-bikes) and high-performance cycling products. Headquartered in Heerenveen, Netherlands, the company was established in 1998 and has grown into a global player in the cycling industry, designing and producing a wide range of bicycles including city, mountain, hybrid, children's, and luxury models. Accell's portfolio targets the mid- to high-end market segments, prioritizing innovation, sustainability, and quality to enhance the cycling experience for consumers and dealers worldwide. The company holds a prominent market position as the European leader in e-bikes and the second-largest provider of bicycle parts and accessories in the region. Its well-known brands include Haibike, Winora, , Batavus, , Lapierre, Raleigh, , Babboe, Carqon, and XLC for components. Accell employs approximately 3,700 people across operations in 15 countries, with products distributed to dealers and consumers in more than 80 countries. The company's , "Lead . Win Local," focuses on achieving market leadership through consumer-centric innovation, efficient operations, and sustainable practices, including goals like increasing female leadership to 30% by 2025. In terms of ownership, Accell was acquired by private equity firm KKR in January 2022 for approximately $1.76 billion, leading to its delisting from the Euronext Amsterdam stock exchange. Financially, the company reported net sales of €1,296.5 million in 2020, but experienced a 22% revenue decline in 2024 to just over €1 billion, attributed to market challenges in the cycling sector. Despite this, Accell continues to emphasize e-mobility solutions and cargo bikes as key growth areas.

Leadership and governance

Accell Group employs a two-tier board structure typical of companies, consisting of a Management Board responsible for the day-to-day operations and execution, and a that oversees the Management Board, advises on major decisions, and ensures compliance with standards. This structure promotes accountability and long-term value creation, with the comprising independent non-executive directors. The Management Board is led by Chief Executive Officer Jonas Nilsson, who assumed the role on April 1, 2025, after serving as Chief Operating Officer since July 1, 2023. Nilsson brings over 25 years of experience in product development, operational management, and leadership across the automotive and consumer goods sectors, with expertise in and strategic decision-making. The board also includes Mohammed Hassan, appointed in May 2025, who has more than 15 years in finance and business transformation, previously serving as Chief Transformational Officer at and Group CFO at , focusing on financial strategy and multinational team leadership. These appointments reflect recent leadership transitions aimed at stabilizing operations post-delisting and enhancing financial oversight. The , which meets regularly to review performance and , is chaired by Tjeerd Jegen since April 2025, following his tenure as CEO; Jegen, aged 54, has extensive experience in consumer goods and retail turnarounds. Vice Chair Jorritsma, appointed to this role in 2025 after serving as Chair, contributes political and expertise from her background in and board positions in and infrastructure sectors. Other members include Gert van de Weerdhof (since 2018), who chairs the Compensation and Nominating Committees and serves on the , bringing finance and advisory experience; Luc Volatier (since 2021), a member of all three committees with expertise in ; Daniëlle Jansen Heijtmajer (since 2018), Chair with legal and compliance background; and Eugénie van Wiechen (since 2021), offering insights in sustainability and corporate responsibility. The board's committees—Audit, Compensation, and Nominating—support specialized oversight, ensuring alignment with ethical standards and interests.

History

Formation and early development

Accell Group N.V. was formed on October 1, 1998, through the of the division from its parent company, ATAG Holding N.V. This separation was legally completed on that date but applied retroactively from January 1, 1998, allowing Accell to operate independently as a focused entity in the . The aimed to streamline ATAG Holding's operations by isolating its heating and businesses, enabling more precise financial reporting and strategic development for each. Upon formation, Accell Group was immediately listed on , marking its entry as a publicly traded company dedicated to bicycles, parts, and accessories. The roots of Accell's bicycle operations trace back to ATAG Holding's strategic expansions in the 1980s. In 1986, ATAG acquired Batavus, a longstanding Dutch bicycle manufacturer founded in 1904, from its founding family, establishing a core in the Netherlands' cycling market. Following ATAG's public listing on Euronext Amsterdam in 1988, its cycle division pursued further growth through acquisitions, integrating brands such as Koga-Miyata in the Netherlands. By the time of the demerger, the division encompassed a portfolio of established European brands, including Hercules in Germany and Lapierre and Mercier in France, alongside Dutch entities like Hadee. These pre-1998 consolidations under ATAG provided Accell with a diversified base of manufacturing and sales capabilities across key European markets. In its inaugural full year of 1998, Accell Group reported sales of NLG 329 million and a net profit of NLG 9.8 million, reflecting stable performance in , , and through specialist channels. The company maintained production facilities in the , , and , emphasizing mid- to high-end bicycles for urban, touring, and sports segments. Early development focused on leveraging this inherited infrastructure for and minor integrations, such as the full transfer of to the new holding structure in November 1998, to strengthen its position in the competitive European bicycle sector.

Major acquisitions and expansions

Accell Group's growth strategy, often described as a "buy and build" approach, relied heavily on strategic acquisitions to expand its portfolio of brands, enhance technological capabilities, and penetrate new markets. Formed in 1998 through the of ATAG Holding's division, the company inherited a strong foundation with established brands including (founded 1904), , and Koga-Miyata, which formed the core of its initial operations in . This restructuring allowed Accell to consolidate and expand upon ATAG's prior investments in the sector, positioning it as a key player in mid- to high-end bicycles and accessories. Early expansions focused on international distribution and premium brands. In 2006, Accell acquired Seattle Bike Supply (SBS), a major U.S. distributor of bicycle parts and accessories, marking its significant entry into the North American market and bolstering capabilities for brands like and . Two years later, in February , the company purchased Mountainbikes , a manufacturer of high-end mountain bikes with annual turnover of approximately €25 million, which strengthened its position in the premium segment and added production expertise in . These moves diversified Accell's offerings beyond traditional road and city bikes into specialized categories. The 2010s saw accelerated growth through high-profile deals emphasizing e-mobility and global reach. In December 2011, Accell acquired Technologies, a leading U.S. producer of electric bicycles and scooters under the I-ZIP and E-ZIP , enhancing its e-bike technology portfolio and expanding its presence in the e-mobility . The most transformative acquisition occurred in April 2012, when Accell purchased Raleigh Cycle Limited for approximately €85 million, gaining iconic British and such as Raleigh and , along with manufacturing facilities in the UK and U.S., which doubled its presence outside . Later, in 2018, Accell took full ownership of Velosophy B.V. (operating as Babboe), an e-cargo bike specialist in which it had held a 35% stake since 2007, tapping into the growing urban mobility sector and adding innovative family-oriented products. That same year, in March, Accell acquired Beeline Bikes, a mobile sales and service platform, to support expansion in the U.S. These acquisitions not only increased Accell's annual sales from around 1 million units in the early to over 1.7 million by 2014 but also facilitated entry into emerging segments like e-bikes and solutions, contributing to revenue growth from €404 million in bicycles alone in 2008 to more than €1 billion by 2018. The strategy emphasized integration of acquired entities to leverage shared and , while prioritizing with strong recognition to drive organic expansion in over 70 countries.

Ownership transitions and delisting

Accell Group N.V. was established on October 1, 1998, through the of the bicycle activities from ATAG Holding N.V., which had previously consolidated various brands under its umbrella since acquiring in 1986. This separation allowed Accell to operate as an independent entity focused exclusively on the sector, with its shares listed on the official market of on the same date, marking its and transition to public ownership. The listing provided Accell with access to capital markets to support growth through acquisitions and international expansion, while ATAG Holding retained no stake in the new company. For over two decades, Accell Group remained a publicly traded on , with its shares included in the Midcap Index (AMX) starting March 4, 2014, reflecting its growing market capitalization and prominence in the European cycling industry. During this period, ownership was dispersed among institutional and retail investors, with no single controlling shareholder, enabling steady development amid market fluctuations in the bicycle sector. In January 2022, a consortium led by global investment firm announced a recommended all-cash public offer for all outstanding shares of Accell Group at €58 per share, valuing the company at approximately €1.56 billion including debt assumption. The offer, supported by Accell's management and supervisory board, aimed to take the company private to facilitate long-term strategic investments without the pressures of quarterly public reporting. The formal offer period launched on April 7, 2022, following regulatory approvals. The offer was declared unconditional on June 3, 2022, after 77.8% of shares were tendered or committed during the initial acceptance period, surpassing the minimum threshold. By the post-acceptance period's end on June 23, 2022, the consortium had secured 96.90% of the shares, enabling a compulsory acquisition of the remaining minority holdings under Dutch law. Settlement occurred shortly thereafter, and the shares were delisted from Euronext Amsterdam on August 22, 2022, completing the transition to private ownership under the KKR-led consortium. Post-delisting, changes to the supervisory board took effect, aligning governance with the private structure, and Accell continued operations as a fully private entity focused on e-mobility and cycling innovation.

Brands and products

Core bicycle brands

Accell Group's core bicycle brands represent a strategic portfolio of established European labels, emphasizing e-bike innovation, urban mobility, and performance . Acquired and developed over decades, these brands target diverse segments including family transport, , , and premium . The company positions itself as a European leader in e-bikes through this lineup, with production and design centered in the , , , and the . Key brands include Haibike, Winora, , Batavus, , Lapierre, Raleigh, , Babboe, and Carqon, each contributing to Accell's market share in over 80 countries. Among the German-origin brands, Haibike specializes in high-performance electric bikes (e-MTBs), having pioneered the category with models like the AllMtn series that blend powerful motors and rugged frames for . Part of Accell's portfolio since 2001 via the acquisition of Winora Group, Haibike focuses on advanced battery integration and systems, appealing to enthusiasts seeking off-road capability with electric assistance up to 75 miles per charge. Winora, with roots dating back over a century, produces family-oriented bicycles and e-bikes for urban commuting and trekking, ranging from compact children's models to versatile city bikes equipped with torque sensors and integrated lights. As part of Accell's portfolio since 2001, Winora emphasizes accessibility and durability for everyday use across generations. Ghost, founded in 1993 and integrated into Accell in 2001, is renowned for and bikes featuring cutting-edge aluminum frames and proven , targeting riders with models like hardtails and full-suspension e-MTBs. The brand's global reach includes exclusive U.S. distribution through , highlighting its commitment to innovation in composite materials and impact-resistant designs. Dutch brands form the backbone of Accell's traditional strength in practical and premium cycling. Batavus, established in 1904 and owned by Accell since 1998, delivers high-quality city bikes and e-bikes with a focus on comfort, sturdiness, and broad appeal, including award-winning models like the Senz Active Exclusive for superior ride dynamics. In 2025, Batavus received the RAI Fiets Award for its innovative designs. The brand's R&D emphasizes Dutch engineering for reliable urban transport. Koga, launched in 1974 and became part of Accell in 1998 following the demerger from ATAG Holding (acquired by ATAG in 1992), embodies premium Dutch craftsmanship with handmade frames for touring, gravel, and e-bikes, incorporating features like the Feathershock front suspension and Intuvia displays for enhanced performance monitoring. In 2025, Koga received the RAI Fiets Award for its outstanding bicycle designs. Known for racing heritage, Koga prioritizes low-step frames and lightweight construction for versatile, high-end mobility. Sparta, dating to 1917 and part of Accell since 1999, leads in e-bikes and speed pedelecs with powerful motors for congestion-free commuting, offering ranges up to 120 km and integrations like GPS tracking. The brand's innovations target professional and daily users, supporting Accell's urban mobility push. Babboe and Carqon address the growing segment, acquired through Accell's 2018 purchase of Velosophy to bolster and urban logistics. Babboe, founded in 2005, dominates as Europe's top cargo bike provider, offering safe, affordable models with 5-year warranties and capacities for up to four children, designed for city errands and school runs. Carqon, introduced in 2016 as a premium cargo line, features holistic designs with integrated child doors, robust 40 kg frames, and electric assistance for loads up to 200 kg over 120 km, earning awards for innovative urban transport solutions. Rounding out the portfolio, Lapierre, a French brand fully acquired by Accell in 1996, excels in high-performance road, mountain, and e-bikes with Dijon-based R&D, emphasizing competitive heritage and segments like XC world champions since 1946. Raleigh, the iconic British marque founded in 1885 and bought in 2012, caters to broad audiences with reliable children's, hybrid, and city bikes, distributed in over 140 countries and recognized for timeless durability. This collection enables Accell to cover nearly every e-bike category while driving sustainability through localized production.

Parts, accessories, and specialized lines

Accell Group's parts and accessories portfolio is centered on the XLC brand, established as the company's exclusive global line for components and enhancements since its expansion in 2018. XLC targets a broad spectrum of cyclists, from urban commuters to performance-oriented riders, emphasizing affordability, innovation, and compatibility across bike types. The brand positions itself as a one-stop solution, enabling retailers and consumers to equip bicycles for diverse activities such as , , and family outings. XLC encompasses 28 product categories and 116 subcategories, covering essential components like handlebars, stems, seat posts, and headsets, as well as maintenance tools such as cleaners and waxes. Accessories include items like locks and lights, convenience features like pumps and bottle cages, and solutions such as bike racks and trailers. For instance, cyclists can find bells, fenders, and bags, while enthusiasts benefit from ergonomic grips and pedals. This extensive selection underscores Accell's role as Europe's second-largest supplier of bicycle parts and accessories, with products distributed in over 40 countries. Within XLC, specialized lines focus on niche functionalities to address specific user needs. The Azura series specializes in transport racks, offering models like the Azura Easy and Azura Xtra , which feature quick-release mechanisms and adjustable platforms for secure hauling on vehicles. Complementing this, the Almada line provides multifunctional carriers, such as the Almada Work-E, which integrates a work stand for on-the-go repairs and maintenance. These lines enhance practicality for e-bike owners and cargo transport users, aligning with Accell's leadership in the e-bike market. In key markets like Germany, Accell supports its parts and accessories distribution through subsidiaries such as E. Wiener Bike Parts, founded in 1914 and serving as a major wholesaler with exclusive licenses for XLC and complementary products. This network ensures efficient supply to retailers, bolstering Accell's position in the competitive aftermarket segment.

Operations

Manufacturing and production facilities

Accell Group has historically maintained a network of production facilities across Europe and Asia to support its bicycle assembly and manufacturing operations. As of 2014, these included sites in the Netherlands, Germany, France, Belgium, Hungary, Turkey, and China, with the majority of bicycle frames sourced from suppliers in Asia and Europe while in-house focus remained on assembly and customization of premium models. In 2018, approximately 23% of Accell's bicycles were produced in its own facilities, complemented by outsourced production for the remainder. Recent restructuring efforts under Accell's transformation program have streamlined this footprint to enhance efficiency amid financial challenges. In December 2023, the company ceased e-bike production at its facility in , shifting focus away from redundant capacity. In January 2024, Accell combined its two sites in , —previously handling assembly for brands like and —and relocated standard model production to its existing plant in Tószeg, , resulting in workforce reductions of about 170 jobs. Further, in June 2025, Accell disinvested its Accell Bisiklet facility in , , selling it to local firm Bisan Bisiklet to simplify operations. As of late 2025, Accell's core manufacturing is centralized at its primary plant in , which serves as the anchor for e-bike and production, handling assembly for a significant portion of its portfolio. This site is supported by a satellite final assembly facility in , , focused on regional customization and distribution for brands like Lapierre. The site, which accounted for around 20% of Accell's output prior to changes, is transitioning to a non-manufacturing for , , and , with full closure planned by the end of Q1 2026 and production fully integrated into the Hungarian operations. These shifts aim to reduce costs and leverage lower operational expenses in while maintaining quality for premium and specialized lines.

Global markets and distribution

Accell Group primarily focuses on the European market, where it is the leading manufacturer of e-bikes and the second-largest provider of bicycle parts and accessories. The company's operations emphasize sales through specialized retailers, with products distributed to dealers and consumers in more than 80 countries worldwide. As of 2019, net sales were geographically concentrated in Europe, with Germany representing approximately 40.5% of revenue, the Netherlands 26.3%, and the remaining European markets comprising the majority. This regional emphasis supports efficient supply chain management, including own sales organizations and advanced distribution centers in 11 countries across North, West, and South Europe. Key locations for these facilities include the Netherlands (Heerenveen headquarters), Germany, France, the United Kingdom, Spain, Switzerland, Belgium, Sweden, Denmark, Hungary, and Turkey. Distribution occurs via an model, combining specialist retail networks and online platforms, with 96% of bicycles assembled in-house at hubs before reaching centers for rapid , as of 2019. The company employs around 3,700 people across 15 countries, facilitating localized sales support and . Recent transformations, including the of operations, normalization of levels to 169,000 finished bikes by November 2024, and reduction of warehouses from 85 to 28 as of August 2025 (with a goal of five), have enhanced efficiency across . In 2025, Accell renewed its emphasis on through strengthened French operations and targeted brand positioning for key labels like Lapierre and , aiming to capitalize on regional growth in e-bike demand. While international sales extend beyond via subsidiaries and agents in select Asian markets such as , the core strategy remains anchored in to leverage proximity to major consumer bases and regulatory alignments.

Financial performance

Historical revenue and profitability

Accell Group's revenue demonstrated consistent growth from its early years as a publicly listed company, expanding from €577 million in 2010 to €1,377 million in , fueled by strategic acquisitions, increasing demand for e-bikes, and expansion into international markets. This growth reflected an average annual increase of approximately 8.8% over the decade leading to , with e-bikes and cargo bikes contributing significantly to sales uplift in later years. However, post-, revenue began to contract amid industry-wide challenges including disruptions, inventory overhang, and softening demand, declining to approximately €1,438 million in 2022 and further to €1,294 million in 2023, a roughly 10% year-over-year drop. Profitability, measured by EBIT, followed a trajectory of improvement through the mid-2010s, reaching €60.4 million in 2016, before experiencing volatility due to costs, discontinued operations in , and higher input prices. Net margins were particularly pressured in 2019, dropping to €2.8 million amid losses from divested units, though underlying operational EBIT remained positive at €60 million. A strong recovery occurred in 2020-2021, with EBIT rising to €110.1 million in 2021 (an 8.0% margin), supported by favorable tax effects and cost efficiencies, yielding a net of €70 million. Subsequent years saw sharp deteriorations, with 2023 marking a net loss of €390 million, driven by €344 million in one-off charges related to obsolete , , and product recalls. The following table summarizes select historical financial metrics (in € millions, from continuing operations where applicable; figures restated in later reports for consistency):
YearNet SalesEBITNet Profit
2015986.458.532.3
20161,048.260.432.3
20171,068.538.010.5
20181,033.351.420.3
20191,111.060.02.8
20201,296.574.764.8
20211,377.1110.170.0
20221,438.0N/AN/A
20231,294.0N/A-390.0
Sources: 2015-2016 data from Accell Group Annual Report 2018; 2017-2019 data from Accell Group Annual Report 2019 (restated); 2020-2021 data from Accell Group Annual Results Press Release 2021; 2022-2023 data from Accell Group Business Update Press Release 2023 (audited). Overall, Accell Group's profitability was resilient during periods of revenue expansion but vulnerable to external shocks and operational one-offs, with EBITDA excluding one-offs falling from €140 million in 2022 to €12 million in 2023, highlighting the impact of post-pandemic market normalization.

Recent challenges and

In the years following the boom in demand, Accell Group faced significant challenges due to a sharp industry downturn, excess inventory, and disruptions, leading to substantial financial losses. In 2023, the company reported a net loss of €390 million, with revenue declining 10% to €1.294 billion, primarily driven by €344 million in one-off charges for obsolete stock, costs from integrating brands like Raleigh UK, , and Velosophy, and expenses related to the global Babboe recall. These issues were exacerbated by economic pressures and weak consumer demand, forcing aggressive discounting that further eroded margins. The difficulties persisted into 2024, with revenue falling 22% to €1 billion amid continued discounting and inventory normalization efforts, reducing stock levels from 340,000 to 169,000 bicycles by November. Credit rating agencies reflected the strain, with downgrading Accell in December 2023 due to projected negative adjusted EBITDA for 2023 and 2024, and further downgrading to 'RD' in February 2025, citing poor liquidity and operational weakness through 2026. To address these challenges, Accell initiated a comprehensive restructuring under its Transformation Programme, including operational streamlining and production optimization. In early 2024, the company merged two facilities in Heerenveen, Netherlands, relocated some production to Hungary, and announced job cuts affecting its Dutch workforce. Further actions in June 2025 involved divesting its Turkish subsidiary Accell Bisiklet to focus on core European operations. In August 2025, Accell announced the closure of its Heerenveen bicycle manufacturing plant by the end of Q1 2026, shifting remaining production to facilities in Hungary and Dijon, France, resulting in approximately 160 job reductions while retaining about 100 roles in design, engineering, and support at a new Heerenveen innovation hub. Financially, these efforts culminated in a major recapitalization agreement in October 2024 with a majority of stakeholders, providing €235 million in new cash funding and reducing debt from €1.4 billion to €800 million, with maturities extended to 2030. The process was sanctioned by the English court on January 23, 2025, completing the and positioning Accell for improved and growth investments, as stated by CEO Tjeerd Jegen.

Controversies

Babboe cargo bike recall

In early 2024, Babboe B.V., a subsidiary of Accell Group, initiated a voluntary recall of its cargo bicycles after investigations revealed manufacturing defects in the frames. The primary hazard involved frames that could crack, bend, or break during use, creating a significant fall risk for riders transporting children, pets, or goods. This issue stemmed from hairline cracks and structural weaknesses identified in multiple models, leading to reports of accidents and frame failures among users. The recall encompassed all two-wheeled and three-wheeled Babboe cargo bikes, both electric and non-electric, produced from 2011 onward. Affected models included the , City-E, , Mini-E, City (pre-2020 models with frame numbers not starting with "AC"), (pre-2020), Slim Mountain, Transporter, Pro Trike, Trike-E, and Trike XL. Approximately 22,000 units were impacted globally, with around 300 sold in the United States and 445 in between January 2011 and March 2024, priced from $3,500 to $7,000. The program began in in February 2024 following orders from authorities to suspend sales, and was extended to in June 2024; no fall incidents had been reported in the U.S. or as of that date. Accell Group halted sales of all Babboe models worldwide and implemented a comprehensive replacement and inspection program across 11 countries, covering 95% of the affected volume. Owners were instructed to immediately stop using the bikes and register via Babboe's online portal for assessment. Remedies varied by bike age: full 100% exchange certificates for models under five years old, partial credits (e.g., 50% for 2018 models, 20% for those from 2015 or earlier), or full refunds in some markets like the U.S. By June 2024, Accell reported picking up over 7,000 bikes for replacement, delivering nearly 800 from existing stock, and inspecting more than 2,700 units, with new production ramped up to accelerate the process. The company targeted completion by the end of 2024, funding the tens-of-millions-euro costs through shareholder support while conducting internal probes into the defects. The recall sparked widespread owner dissatisfaction, with over 9,300 complaints filed by March 2024 detailing frame breaks, rusting components, improper repairs, and accidents that rendered bikes—originally costing around €3,000—"worthless" and unsellable. In response, the Dutch Food and Consumer Product Safety Authority (NVWA) launched a criminal investigation in March 2024 into Babboe for allegedly concealing known flaws, with Accell cooperating fully. A Dutch law firm, Birkleway, initiated preparations for a class-action lawsuit against Babboe and Accell, seeking compensation for affected owners via a dedicated claims portal. By February 2025, the Dutch Authority for Consumers and Markets (ACM) deemed Babboe's compensation framework inadequate, and numerous owners reported delays in replacements or refunds, exacerbating financial and logistical hardships. However, the criminal investigation was discontinued in October 2024, and in December 2024, Babboe agreed with the ACM to offer full refunds as an option for affected owners. As of January 2025, Accell reported the recall was nearing completion, with new Babboe models expected to launch by mid-2025. The ongoing fallout contributed to Accell's broader financial strains, including revenue declines and restructuring efforts throughout 2025.

Other regulatory and safety issues

In 2015, Accell North America, a subsidiary of Accell Group, participated in a major recall coordinated by the U.S. Consumer Product Safety Commission (CPSC) involving approximately 1.3 million bicycles across multiple manufacturers. The recall targeted bicycles equipped with front disc brakes and quick-release levers on the front wheel hub, including models from Accell's Diamondback and Raleigh brands produced between 2004 and 2015. The hazard arose when the quick-release lever was inadvertently left in an open position, allowing it to contact the brake rotor and cause sudden braking or wheel detachment, potentially leading to crashes and serious injuries. Consumers were advised to replace the quick-release lever with a modified version featuring a red safety sticker; no incidents were reported specifically for Accell's models at the time of the recall. In 2022, Accell Group initiated a voluntary for certain E-Nova EVO electric bicycles manufactured between May 2021 and November 2022. The issue involved potential small cracks developing in the lower frame tube under exceptional stress conditions, which could compromise structural integrity and pose a fall risk to riders. Approximately 10,000 units were affected, leading to a temporary suspension of sales for the model; affected owners were instructed to stop using the bikes and contact dealers for inspections or replacements. The recall incurred direct costs of €3 million, with additional estimated sales losses of €10 million due to the production halt. Beyond product safety recalls, Accell Group faced regulatory scrutiny in the early related to antitrust violations in the market. In 2004, the Netherlands Competition Authority (NMa) imposed a fine of €12.8 million on Accell for participating in price-fixing agreements with other manufacturers between 1991 and 2001, which restricted competition and inflated consumer prices. Following appeals, the fine was ultimately reduced to €6.9 million in , with the court citing insufficient economic impact assessment by the NMa in its original decision. Accell maintained that the practices were not intentional but industry-standard responses to market pressures. No further antitrust actions have been reported since.

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