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Getaround

Getaround is a car-sharing service founded in 2009 that connects vehicle owners with renters for short-term access to cars and trucks via a , enabling keyless entry and 24/7 availability without traditional rental hassles. Headquartered in , , the company ceased its United States operations in February 2025 and now operates in several European countries, including , , , , , , and the . Getaround's platform utilizes proprietary Connect® technology, which integrates cloud-based software with in-car devices to facilitate instant bookings, automated unlocking, and vehicle inspections through the app. Founded by Sam Zaid, Jessica Scorpio, and Elliot Kroo, it emerged as an innovative solution to underutilized personal vehicles, which sit idle for an average of 22 hours per day, promoting sustainable urban mobility by reducing the need for . In April 2019, Getaround acquired Drivy, Europe's largest car-sharing platform; it further expanded in June 2019 by acquiring Nabobil, Norway's leading service in the sector, solidifying its position as a major player in the industry. The company went public on the in December 2022 through a SPAC merger valued at approximately $1.2 billion, employing over 400 people and supporting a vision where shared cars free up urban space and minimize environmental impact.

Overview

Description and services

Getaround is a car-sharing service that connects vehicle owners with renters through a mobile application, facilitating access to a diverse fleet of privately owned cars. The platform enables users to locate nearby vehicles, book rentals instantly, and access them without physical keys by using smartphone-based technology for unlocking and starting the car. This keyless entry system, powered by in-car Connect devices, streamlines the process, eliminating the need for meetups or paperwork. Key services include flexible hourly or daily rentals, with all trips covered by comprehensive that addresses third-party , vehicle , , and fire—provided through partnerships with insurers tailored to the model. Users can select additional plans, such as Plus or Premium, for enhanced coverage during rentals. The app also handles check-in, check-out, mileage tracking (typically up to 200 miles per day), and 24/7 to ensure seamless experiences. Designed primarily for , Getaround promotes alternatives to personal , which contributes to environmental benefits like reduced vehicle numbers on roads and lower emissions; research shows car-sharing can cut by up to 54% relative to traditional private car use. The platform supports by incorporating electric vehicles into its offerings where available, aligning with goals such as achieving emission-free fleets by 2040 and encouraging eco-friendly driving practices. As of November 2025, following the shutdown of its U.S. operations in February 2025, Getaround focuses exclusively on European markets, providing services in , , , , , and .

Founding and leadership

Getaround was founded in 2009 in , , by Sam Zaid, Jessica Scorpio, and Elliot Kroo, with the aim of creating a car-sharing platform to address underutilized vehicles in urban areas. The company was incorporated in that year and established its early headquarters in , where it remains based. By 2017, Getaround had expanded significantly, scaling its operations across multiple cities. Sam Zaid, an engineer and serial entrepreneur, served as the company's CEO from its inception through much of its growth phase, leading it through early funding rounds and product development until February 2024. Jessica Scorpio, another co-founder, contributed to the company's vision as its , emphasizing sustainable transportation and community-driven sharing economies. Elliot Kroo, the third co-founder, played a key role in the initial technical and strategic setup but stepped back from day-to-day leadership early on. Following the company's public listing via a SPAC merger in December 2022, leadership underwent notable transitions to prioritize global expansion and profitability. Eduardo Iniguez, previously the company's SVP of Finance, Risk & Strategy, succeeded as CEO in February 2024 amid workforce adjustments. Iniguez served until October 2024, when he resigned for personal reasons, leading to assuming the role of interim CEO. Most recently, in July 2025, Mauricio Rivera, a managing at Alvarez & Marsal , was appointed Chief Restructuring Officer and acting principal executive officer to guide the company through ongoing restructuring efforts following the U.S. operations wind-down. These changes reflect Getaround's evolution from a startup to a publicly traded entity navigating competitive pressures in the car-sharing sector.

History

Early development and launch

Getaround's early development stemmed from the recognition that personal vehicles in urban areas, particularly in densely populated cities like , were vastly underutilized, spending up to 95% of their time idle and contributing to shortages and inefficient . The company, initially conceived in 2009, aimed to create a platform leveraging smartphones to enable owners to rent out their vehicles on demand, thereby reducing the need for additional infrastructure and promoting more sustainable mobility. Beta testing commenced in in late 2010, allowing early users to share s through a and that handled bookings, payments, and . This phase focused on refining the technology to ensure seamless access, including a kit for keyless entry, while gathering feedback from a limited group of participants in the Bay Area. The platform's public launch occurred on May 24, 2011, during the Disrupt conference in , where Getaround demonstrated its all-in-one car-sharing solution, including integrated insurance, roadside assistance, and mobile apps for both owners and renters. The debut generated significant buzz, with the startup signing up over 1,600 cars in a single day—equivalent to about 20% of Zipcar's fleet at the time—and ultimately winning the event's Startup Battlefield competition, which provided $50,000 in prize money and heightened visibility. This launch marked Getaround as a pioneer in the space, positioning it as an "Airbnb for cars" and attracting initial users primarily in . In 2012, Getaround expanded beyond to , its first major market extension, facilitated by a $1.725 million grant from the . This funding, the first federal award specifically for car sharing, supported a pilot program to study the service's impact on sustainable transportation, including reductions in vehicle miles traveled and emissions. The Portland rollout involved partnering with local stakeholders to integrate the platform into the city's eco-friendly transport ecosystem, enabling residents to access shared cars for short-term rentals. To fuel these early milestones, Getaround secured approximately $3.4 million in seed funding by September 2011, led by CrunchFund with participation from investors such as co-founder , , and Vivi Nevo. This capital enabled platform enhancements, insurance partnerships, and the initial scaling efforts leading into 2012, laying the groundwork for operational stability in its nascent markets.

Expansion and acquisitions

Following its initial launch in San Francisco, Getaround expanded its peer-to-peer car-sharing service across the , entering new markets to broaden its domestic footprint. By 2015, the company relaunched in after an earlier pilot, enabling local car owners to rent vehicles through the app-based platform. In 2017, Getaround extended operations to , where it quickly onboarded around 50 vehicles within months of a , targeting urban commuters seeking flexible access to cars. The expansion continued into 2018 with launches in , alongside other cities like , , and , reaching approximately 140 U.S. markets by that year and emphasizing keyless entry technology to streamline rentals. A significant boost to Getaround's growth came in August 2018 through a $300 million Series D funding round led by SoftBank's Vision Fund, which valued the company at over $1 billion and marked its entry into status. This investment, part of SoftBank's broader push into mobility startups, provided capital for technological enhancements and further market penetration, building on prior rounds that had raised over $300 million cumulatively. In April 2019, Getaround accelerated its global ambitions by acquiring Drivy, Europe's leading car-sharing platform, for $300 million in cash and stock. Headquartered in and operating in 170 cities across five countries, Drivy brought 2.5 million registered users and a fleet of over 40,000 vehicles to Getaround, instantly establishing a strong European presence in markets including , , the , , , and . The acquisition facilitated Getaround's international push, with Drivy's operations rebranded to Getaround in 2019 to unify the platform under a single global brand. This integration expanded Getaround's reach into key European markets like and by early 2020, where it continued to grow its user base and vehicle inventory through localized app features and partnerships. By combining U.S. and European operations, Getaround aimed to create a seamless cross-continental network, operating in over 300 cities worldwide shortly after the deal.

Public listing and decline

In May 2022, Getaround announced a merger with InterPrivate II Acquisition Corp., a (SPAC), to go public. The transaction valued the combined entity at approximately $1.2 billion, assuming no redemptions by InterPrivate shareholders, and was expected to provide Getaround with up to $434 million in gross proceeds for expansion. The merger closed on December 9, 2022, after shareholder approval, with Getaround's shares beginning to trade on the (NYSE) under the GETR. Following the public listing, Getaround's stock experienced significant volatility and decline. Shares fell sharply in the initial trading days, reducing the company's to around $241 million by mid-December 2022. By late 2024, amid ongoing financial pressures, the had dwindled to approximately $6 million, reflecting a substantial erosion from the $1.2 billion valuation at the time of the merger. As of November 2025, the had further declined to approximately $19,000. In July 2024, the NYSE suspended trading of Getaround's due to the share price falling below the exchange's minimum listing standard of $1.00 for 30 consecutive trading days, pursuant to Section 802.01B of the NYSE Listed Company Manual. The company appealed the delisting determination but transitioned to trading on the platform under the same ticker, GETR, starting July 10, 2024, while continuing to file reports with the U.S. Securities and Exchange Commission. The downturn culminated in a major operational retrenchment in early 2025. On , 2025, Getaround announced the wind-down of its U.S. operations, including both its core car-sharing service and the acquired HyreCar business, effective immediately. New rentals ceased after , with liability coverage ending on February 13, 2025, leaving U.S. car owners and renters to handle vehicle returns and alternative arrangements independently; the company committed to facilitating an orderly process but laid off nearly all U.S. staff. European operations were stated to continue unaffected. In July 2025, amid ongoing restructuring, the board appointed Mauricio Rivera as CEO effective July 14, 2025, to lead the company's focus on European markets and path to profitability.

Business Model

Peer-to-peer operations

Getaround operates a car-sharing platform primarily in , where individual vehicle owners, known as hosts, list their cars for rent through the company's , enabling renters—referred to as guests—to book and vehicles without the need for traditional . Following the wind-down of U.S. operations in February 2025, the company now focuses exclusively on European markets. This model facilitates short-term rentals, typically by the hour, day, or longer periods, with bookings handled digitally to ensure seamless transactions. The platform takes a 40% commission on each rental fee, allowing hosts to retain 60% of the set price as their earnings, which covers platform operations including , , and . The company's primary revenue streams derive from these transaction commissions on fees, alongside integrated into the booking process to provide coverage for both hosts and guests during rentals. Getaround partners with insurers such as to offer comprehensive protection plans, including third-party liability, collision, theft, and fire coverage, which are factored into the total cost and generate additional income for the platform. Hosts can opt into subscriptions, like the Getaround costing 19€ to 25€ per month per vehicle depending on the country (including ), which equips cars with for keyless access and enhances earning potential through better visibility and reliability features. These subscriptions contribute to diversified revenue, including fees from third-party partnerships for vehicle maintenance and . Hosts benefit from opportunities, with potential monthly earnings up to €800 for listed in major European cities, based on availability and demand, though actual averages can vary by location and type. This allows owners to offset costs like , , and without daily involvement, turning idle assets into generators. Guests, in turn, gain flexible, affordable access to a diverse fleet of for occasional use, avoiding the financial burdens of purchasing, maintaining, or insuring a personal . By promoting vehicle sharing over individual ownership, Getaround supports in urban mobility, as each shared car can effectively replace up to 10 privately owned vehicles, reducing overall vehicle numbers on roads and lowering emissions associated with underutilized personal cars. This aligns with broader principles, encouraging efficient resource use and decreased demand for new vehicle production.

Technology and user features

Getaround's proprietary technology centers on the Getaround Connect , a hardware installation that enables keyless vehicle access through connectivity via the company's . This integrates directly with the vehicle's immobilizer and central locking system, allowing renters to unlock and start cars remotely without physical keys, while owners can manage access from their smartphones. Additionally, the Connect provides real-time GPS tracking and anti-theft features, including cellular connectivity to monitor vehicle location and status during rentals. The Getaround app facilitates seamless user experiences with features such as instant booking, where renters can reserve and access immediately without requiring host approval, streamlining . It incorporates GPS tracking powered by the Connect device to display vehicle locations on interactive maps, aiding in quick pickups. For vehicle condition monitoring, the app includes a guided that prompts users to capture photos of the car's interior and exterior before and after rentals, helping to document any pre-existing or new damage through timestamped images stored digitally. Security measures in Getaround's platform emphasize user verification and mitigation, including motor record (MVR) checks on drivers to assess driving history and compliance with licensing requirements. The service provides third-party coverage during rentals, alongside comprehensive protection for vehicle owners against damage, theft, or fire. Fraud detection is enhanced through AI-driven systems like TrustScore, which uses to analyze hundreds of trip-related signals in , scoring bookings for risk and flagging potential suspicious activity before confirmation; this includes partnerships with identity verification providers like for facial recognition and prior fraud identification. Post-2020 innovations have focused on and integration, with updates to support (EV) compatibility, including app guidance for EV charging, range estimation, and renter education on management to expand the platform's eco-friendly fleet. Getaround has also partnered with public transit apps like to integrate options into broader mobility planning, allowing users to combine rentals with bus and train schedules for seamless first- and last-mile connectivity in select European markets.

Operations and Markets

United States presence

Getaround, headquartered in San Francisco, California, launched its peer-to-peer car-sharing service there in 2011 and gradually expanded across the United States. Early growth included entry into Chicago in 2012, making it the company's first market east of the Mississippi River, followed by Portland, Oregon, in 2012, supported by a $1.725 million federal grant, with further national expansion in 2014 funded by a $24 million Series B round. By 2017, operations reached Boston, with over 40 vehicles available initially, and further extended to Seattle and Philadelphia around 2018. New York City and New Jersey saw full rollout by 2022, supported by regulatory approvals for peer-to-peer sharing. At its peak around 2019, Getaround operated in over 140 U.S. cities, listing thousands of vehicles for rent. The company's U.S. footprint grew through strategic partnerships that enhanced accessibility in urban areas. Collaborations included dedicated parking spaces with the , adding over 100 locations across boroughs by 2023 to support on-street car sharing. Additionally, Getaround partnered with airports such as Mineta International Airport starting in 2024, allowing vehicle owners to list cars for travelers and expanding options beyond traditional rentals. These initiatives helped integrate Getaround into urban mobility ecosystems, though the service peaked with listings in the thousands of vehicles nationwide pre-2025, contributing to broader adoption of flexible, app-based car access. On February 12, 2025, Getaround abruptly ceased its U.S. operations, including both car sharing and the acquired HyreCar rideshare platform, as part of an orderly wind-down approved by its board to preserve liquidity amid financial pressures. The shutdown was announced via to users and vehicle owners on February 11, halting all new rentals immediately while allowing active trips to continue with support until completion by February 13. Refund processes were initiated for security deposits and any prepaid fees, with Getaround committing to assist owners in retrieving vehicles and settling accounts, though the sudden closure disrupted thousands of users in major markets like , , and . Getaround's U.S. operations played a key role in advancing the car-sharing segment, revolutionizing access to vehicles in dense urban environments and helping grow the overall market by emphasizing instant, keyless rentals. However, it struggled against competitors like Turo, which focused on diverse vehicle selections, and , with its established station-based model, ultimately leading to the U.S. exit.

European focus

Getaround's European operations represent the core of the company's activities following the strategic pivot away from the in February 2025. The platform is active in six key markets: , which serves as its largest and most established presence; ; ; ; ; and . These countries host approximately 70,000 vehicles available for sharing, enabling users to access cars on demand through the app-based service. To meet diverse regulatory and user needs across , Getaround has implemented adaptations such as full compliance with the European Union's (GDPR), which governs data privacy and user information handling. The service also features multi-language support in its app, facilitating accessibility for non-native speakers in multilingual regions like and . This European emphasis stems from a deliberate resource reallocation initiated in February 2025, allowing the company to channel investments into existing markets and operational enhancements. Key to this strategy are partnerships with local insurers, including and If, to provide comprehensive coverage for rentals, as well as collaborations promoting integration for eco-friendly options. Getaround's future in centers on advancing sustainable urban mobility, with an emphasis on expanding availability and optimizing sharing to reduce in densely populated cities.

Challenges

Financial issues

Getaround faced significant financial pressures stemming from elevated operational costs and fluctuating demand. High expenses related to claims arose from the unpredictable nature of vehicle damage and liability in rentals, where third-party policies covered risks but reserves for claims proved difficult to forecast accurately. Marketing expenditures also contributed substantially, with advertising costs reaching $19.4 million in the prior before dropping to $12.3 million in as the company sought to control spending. These costs were exacerbated by a sharp post-pandemic demand decline in 2020-2021, when the outbreak caused bookings to plummet, leaving the company cash-strapped and exploring potential sales. In response to ongoing liquidity constraints, Getaround implemented restructuring measures in , including layoffs affecting 30% of its North American workforce to extend its cash runway and prioritize profitability. Efforts to secure additional funding beyond earlier investments from SoftBank, which had provided $300 million in 2018, largely faltered amid market challenges, leading to reliance on limited debt facilities like a $20 million arrangement in early . These steps, however, could not fully mitigate the crisis, resulting in operating losses of $16.5 million for the third quarter of fiscal , alongside a dip to $22.4 million from $23.8 million the prior year. The persistent shortfall rendered U.S. operations non-viable by early 2025, prompting an orderly wind-down approved by the board on February 7 to maximize asset value for stakeholders through structured shutdowns rather than abrupt closure. This process involved laying off nearly all remaining U.S.-based employees, with estimated charges of $1.5 million to $2 million, while preserving European activities. Getaround's stock performance reflected these troubles, with the NYSE suspending trading and initiating delisting proceedings in July 2024 due to failure to meet continued listing standards. Shares subsequently traded over-the-counter, falling below $1 and reaching approximately $0.0002 by November 2025, yielding a of around $19,000.

Legal and criminal controversies

In early 2020, Getaround faced significant scrutiny over the misuse of vehicles listed on its platform for , particularly in , where authorities reported a surge in auto thefts linked to the service. The D.C. Attorney General's office noted that by February 2020, over 200 cars had been stolen in the district that year, with an estimated 75% affiliated with Getaround, often due to vulnerabilities in the platform's keyless access system that allowed unauthorized entry without physical keys. Thieves exploited the app's GPS tracking to locate vehicles, disabled or discarded the Connect devices enabling remote unlocking, and used the cars for joyrides, thefts, and more serious crimes, including a in where a rented was abandoned in D.C. after the incident. In , similar concerns arose from the platform's keyless features, though specific 2020 incidents were less quantified; reports highlighted ongoing risks of unauthorized access leading to wrecked vehicles and drug-related discoveries inside returned cars. These issues prompted an investigation by the Attorney General's office, which began in early 2020 following the theft spike and expanded to examine broader operational lapses. In July 2021, Getaround reached a agreement with the office, agreeing to pay $950,000 to resolve allegations of misleading s about coverage, safety features, and the nature of its service—such as using fake owner profiles for company-owned fleet s—while also operating without a required and failing to remit taxes. The included $650,000 in back taxes and penalties, $200,000 for consumer restitution to affected vehicle owners, and $100,000 toward victim services, with Getaround required to revise its disclosures on security risks and limitations within 45 days. In response to the 2020 incidents and settlement, Getaround implemented enhanced verification processes, including stricter driver screening and the promotion of its existing "Enhanced Security" feature, which immobilizes a vehicle's starter when not in use by an authorized renter to deter thefts. The company also introduced biometric facial recognition for profile verification, capturing users' scans during identity checks, a measure later scrutinized in a 2024 class-action lawsuit alleging violations of Illinois' for lacking proper consent notices. Additionally, Getaround restricted rentals in high-risk areas by collaborating with local authorities and parking partners to increase on-site and limit listings in vulnerable locations like certain D.C. neighborhoods. From 2023 to 2024, amid the company's U.S. operational decline, customer complaints escalated regarding delayed refunds, poor support responsiveness, and unresolved claims for stolen or damaged vehicles, exemplified by a user's 2023 experience where Getaround was slow to assist after her was taken via the app. These issues prompted minor class-action inquiries, primarily into service disruptions and refund policies, though no major settlements emerged beyond ongoing support remediation efforts.

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