Fact-checked by Grok 2 weeks ago

Naturalistic decision-making

Naturalistic decision-making (NDM) is a research paradigm in cognitive psychology and human factors that investigates how experienced individuals make effective decisions in real-world, complex environments characterized by uncertainty, time pressure, dynamic conditions, and high stakes, often relying on intuitive pattern recognition and prior expertise rather than exhaustive analytical comparison of options.^[1] This approach emphasizes the role of domain-specific knowledge in enabling rapid situation assessment and action selection, contrasting with classical decision theories that assume rational, multi-attribute evaluation in controlled settings.^[2] NDM studies typically occur in naturalistic field contexts, such as firefighting, aviation, medicine, and military operations, using methods like cognitive task analysis, observations, and interviews to capture authentic cognitive processes.^[3] The NDM framework originated in the late 1980s, driven by concerns in the U.S. military and human factors research about the inadequacy of laboratory-based models for understanding expert performance under real constraints.^[1] Pioneered by Gary Klein and colleagues at Klein Associates, the first NDM workshop was held in 1989, leading to foundational studies of firefighters who demonstrated quick, effective judgments without explicit option weighting.^[3] Key publications, such as the 1993 volume Decision Making in Action: Models and Methods, formalized the paradigm and introduced core concepts like sensemaking and perceptual expertise.^[4] Over time, NDM has evolved to include team dynamics, metacognition, and applications in technology design, with ongoing research highlighting its relevance to high-reliability organizations.^[5] A hallmark of NDM is the Recognition-Primed Decision (RPD) model, which posits that experts first recognize cues from past experiences to frame situations, then mentally simulate a plausible course of action to check its workability, often generating only one option at a time.^[4] This model explains why decisions in naturalistic settings are typically fast and effective, even amid incomplete information, by leveraging mental models built through deliberate practice and feedback.^[1] NDM research has influenced training programs, decision-support systems, and policy in domains like emergency response and healthcare, promoting experience-based intuition over prescriptive algorithms.^[2]

Fundamentals

Definition and Principles

Naturalistic decision-making (NDM) is a research framework that examines how experienced individuals engage in decision-making, sensemaking, situational awareness, and planning within real-world, dynamic environments characterized by high stakes, time pressure, uncertainty, and ill-defined goals, without relying on prescriptive models of optimization.^[6]^[7] Unlike traditional decision theory, which often assumes rational, analytical processes, NDM focuses on descriptive accounts of how experts actually perform cognitive work in natural settings, emphasizing adaptation and resilience over idealized benchmarks.^[8] This approach prioritizes the study of macrocognitive functions—such as interpreting ambiguous information and coordinating actions under constraints—to enhance performance in complex domains.^[6] Key principles of NDM center on the reliance of experts on intuition and pattern recognition derived from extensive experience, enabling rapid responses in situations where full information is unavailable and multiple competing demands arise.^[7] Decisions occur under conditions of ambiguity, shifting priorities, and limited time, where experts draw on familiar cues to assess situations holistically rather than dissecting them into isolated elements.^[8] The framework underscores a focus on expert performers, highlighting how their accumulated knowledge allows for effective judgments without the need for novices' deliberate deliberation, and it views decision-making as an integrated process intertwined with ongoing sensemaking and action.^[6] These principles distinguish NDM from analytical processes by favoring context-bound, intuitive evaluations over step-by-step rationality, utility maximization, or exhaustive option comparison, which are less feasible in dynamic, real-time scenarios.^[8] The recognition-primed decision-making (RPD) model, a cornerstone of NDM, involves three interrelated components: situation assessment, where experts quickly identify relevant patterns and cues from their environment based on prior experiences; option generation through recognition, in which plausible courses of action emerge intuitively as the first viable match to the assessed situation; and mental simulation for evaluation, whereby decision-makers mentally rehearse potential outcomes to refine or validate choices without physical trial.^[8] This structure supports satisficing—selecting adequate options under pressure—rather than optimizing, and it integrates human judgment with tools and team dynamics in naturalistic contexts.^[7]

Historical Origins

Naturalistic decision-making (NDM) emerged in the late 1980s as a response to the limitations of classical decision theory, which primarily relied on controlled laboratory experiments to model rational choice processes. The field's inception is traced to the first international conference on NDM, held in 1989 in Dayton, Ohio, organized by psychologist Gary Klein of Klein Associates Inc. and funded by the U.S. Army Research Institute for the Behavioral and Social Sciences. This gathering assembled researchers from diverse domains, including military and emergency response, to explore how experts make decisions in real-world settings characterized by time pressure, uncertainty, and high stakes, thereby challenging the artificial constraints of lab-based paradigms.^[9]^[10] Early NDM research drew heavily from observations in high-stakes operational contexts, particularly firefighting and military command. Klein's foundational 1985 study on firefighters examined how experienced fireground commanders made rapid decisions under extreme time constraints, revealing patterns of intuitive recognition rather than deliberate analysis. Similarly, investigations into tank platoon leaders during the late 1980s and early 1990s highlighted analogous processes in combat simulations, where commanders relied on situational cues from prior experience to act swiftly without exhaustive option evaluation. These field-based inquiries underscored the inadequacy of traditional models for capturing expert performance in dynamic environments.^[11]^[12] A pivotal milestone was the 1993 publication of Decision Making in Action: Models and Methods, edited by Gary A. Klein, Judith Orasanu, Roberta Calderwood, and Caroline E. Zsambok, which compiled proceedings and insights from the 1989 conference. This volume formalized NDM as a distinct paradigm, introducing key concepts such as the recognition-primed decision (RPD) model in a dedicated chapter, and emphasized the role of experience in enabling effective, non-analytic choices. The book served as a foundational text, synthesizing early findings and advocating for a shift from laboratory simulations to naturalistic field observations to better understand cognitive processes in context.^[13] The NDM community solidified through ongoing collaboration, with biennial international conferences commencing in 1989 and alternating between the United States and Europe to foster global exchange. These gatherings evolved into a structured research network, culminating in the formal incorporation of the Naturalistic Decision Making Association (NDMA) in 2021 as a nonprofit organization dedicated to advancing NDM principles. This progression marked NDM's transition from ad hoc studies to an established field, prioritizing ecological validity in methodological approaches over controlled experimental designs.^[14]^[7]

Core Models

Recognition-Primed Decision-Making (RPD) Model

The Recognition-Primed Decision-Making (RPD) model describes how experienced decision-makers in dynamic, high-stakes environments rely on pattern recognition from prior experience to generate and evaluate a single plausible option, often bypassing exhaustive comparison of alternatives.^[4] This approach integrates situation assessment—where cues trigger familiar patterns—with mental simulation to test the option's viability, enabling rapid yet effective choices under time pressure, ambiguity, and incomplete information.^[4] Unlike analytical models that optimize among multiple options, RPD emphasizes satisficing, where the first recognized option is typically viable due to expertise-driven intuition.^[4] Central to the RPD model is the role of domain-specific expertise, accumulated through thousands of hours of deliberate practice, which allows experts to quickly identify situational cues and frame the problem accurately.^[4] This expertise manifests as mental models—structured knowledge of typical scenarios and expectancies—that enable automatic recognition without deliberate computation.^[4] For instance, a seasoned firefighter might instantly assess a building's smoke patterns as indicative of a specific fire type, drawing on past exposures to avoid slower, novice-like analysis.^[15] The RPD process unfolds in sequential yet fluid steps: first, the decision-maker frames the situation by recognizing cues that match stored experiences; second, a plausible option is generated based on that recognition; third, the option is mentally simulated to evaluate its feasibility and anticipate outcomes; and finally, if viable, the decision is implemented, or the process iterates if flaws emerge.^[4] This iterative cycle typically involves only one or a few options, conserving cognitive resources in urgent contexts.^[4] The model outlines three variations of RPD strategies, depending on situational familiarity and complexity:

Simple recognition: In routine scenarios, experts immediately recognize the situation as typical, retrieve an obvious action from memory, and act without further evaluation, as the option aligns seamlessly with expectancies.^[4]
Recognition with mental simulation: When the situation is less familiar, experts generate a plausible option via recognition but then diagnose it through imagery-based simulation to confirm adequacy before proceeding.^[4]
Recognition of similar situations with evaluation: In atypical cases, initial recognition yields a flawed option, prompting mental simulation to identify issues, followed by option modification or generation of alternatives until a workable course emerges.^[4]

Empirically, the RPD model emerged from naturalistic studies conducted in the 1980s and 1990s, primarily observing firefighters during live incidents, where commanders made 80% of decisions via recognition without comparing options.^[15] Subsequent research extended this to pilots navigating dynamic airspace and military personnel in combat simulations, where similar recognition-based processes were observed in expert performance under stress.^[4] These field-based inquiries, using critical incident techniques and post-event interviews, validated RPD as a core mechanism of naturalistic decision-making.^[4]

Additional NDM Models

The Image Theory, developed by Lee Roy Beach, posits that decision-makers maintain three interconnected mental images—values (principles guiding choices), goals (future trajectories), and plans (paths to achieve goals)—which are dynamically updated through compatibility tests (assessing alignment with values and goals) and profitability tests (evaluating plan viability) in uncertain environments. This model extends the NDM paradigm by emphasizing mental simulation to project outcomes and resolve discrepancies, allowing experts to adapt plans iteratively without exhaustive option comparison.^[13] In naturalistic settings, such as organizational planning, these images facilitate rapid adjustments to ambiguous data, complementing individual recognition processes by incorporating forward-looking critique. Sensemaking, as articulated by Karl Weick, involves constructing plausible interpretations of ambiguous situations through retrospective sensegiving, cue extraction, and enactment, where decision-makers actively shape their environment to reduce uncertainty rather than seeking objective accuracy. Integrated into NDM by Gary Klein and colleagues, sensemaking addresses gaps in situation assessment by enabling experts to build coherent narratives from incomplete information, often in cycles of projection, expectation mismatch, and revision.^[16] For instance, in high-uncertainty domains like military operations, sensemakers rely on identity-driven cues and social processes to forge shared understandings, enhancing decision speed and resilience when familiar patterns fail.^[17] Team NDM models, advanced by Judith Orasanu and Eduardo Salas, highlight shared mental models as critical for coordination in distributed or high-workload settings, where team members align representations of tasks, roles, and environments to enable implicit communication and collective situation awareness.^[13] These models evolve from individual expertise by incorporating interdependence, such as information sharing and workload distribution, to support adaptive responses in dynamic contexts like aviation or emergency response.^[3] In distributed teams, shared models facilitate metacognitive monitoring, allowing groups to critique options collectively and mitigate errors from misaligned perceptions. Extensions of the Critical Decision Method (CDM) in NDM incorporate metacognition through the Recognition/Metacognition (R/M) model, where decision-makers not only recognize situations but also critique their initial assessments and correct via mental simulation or option reevaluation in time-stressed scenarios.^[18] Developed by Klein and associates, this framework uses CDM probes to elicit reflective processes, addressing RPD limitations in novel or erroneous recognitions by promoting self-awareness of biases and uncertainties.^[19] These evolutions from RPD broaden NDM to encompass team dynamics, prolonged ambiguity, and self-regulatory critique, as seen in applications to complex, evolving environments where initial intuitions require validation.^[20]

Research Methods

Cognitive Field Research Techniques

Cognitive field research techniques in naturalistic decision-making (NDM) focus on capturing expert cognition in real-world, high-stakes environments, prioritizing methods that preserve the complexity and dynamism of actual decision contexts over controlled laboratory settings. These approaches emerged as a response to the limitations of traditional experimental paradigms, emphasizing the study of experienced practitioners in domains such as firefighting, aviation, and military operations. By integrating qualitative and observational data collection, NDM researchers aim to elicit tacit knowledge and situational awareness that underpin intuitive judgments under uncertainty. A cornerstone of these techniques is Cognitive Task Analysis (CTA), which involves a suite of methods to unpack the mental processes experts employ during complex tasks. Knowledge audits, for instance, systematically interview experts to identify key decision cues and mental models, often through structured questioning that probes for underlying rationales without imposing preconceived frameworks. Concept mapping complements this by visually representing the interrelations among concepts in an expert's domain knowledge, helping to reveal how situational elements influence choices. Timeline interviews, another CTA variant, reconstruct decision sequences chronologically to highlight temporal dynamics and branching paths in real events. These techniques are particularly effective for eliciting domain-specific expertise that is difficult to verbalize explicitly. The Critical Incident Technique (CIT), adapted for NDM as the Critical Decision Method (CDM), enables retrospective analysis of pivotal events to uncover decision strategies and perceptual cues. Researchers prompt experts to recount real or near-miss incidents, focusing on what was noticed, why options were evaluated, and how actions were selected amid time pressure. This method isolates high-impact moments to distill patterns in cue recognition and option testing, providing insights into adaptive behaviors without requiring real-time disruption. CDM interviews typically structure narratives around antecedents, goals, and outcomes to ensure comprehensive coverage of cognitive processes. Observation methods, such as shadowing, involve researchers embedding themselves in natural settings to monitor experts unobtrusively, capturing unfiltered interactions in environments like command centers or emergency response scenes. Shadowing entails following decision-makers through their routines, noting contextual influences such as team dynamics, environmental stressors, and resource constraints that shape judgments. This approach yields rich ethnographic data on how experts integrate perceptual information and collaborate, revealing nuances that self-reports might overlook. To minimize interference, observers often use non-intrusive tools like audio recordings or note-taking protocols tailored to the setting's demands. Data collection in NDM frequently employs verbal protocols and adapted think-aloud procedures to access ongoing cognition, modified for high-stress contexts where full concurrent narration is impractical. Verbal protocols capture post-event or stimulated recall accounts, where experts verbalize thoughts while reviewing recordings or artifacts from the incident, approximating real-time reasoning without halting operations. Think-aloud methods, when feasible, encourage brief narrations during less critical phases, focusing on cue detection and mental simulations. These tools are grounded in protocol analysis principles, ensuring reliability by distinguishing reportable from inferential content. Compared to laboratory methods, cognitive field techniques in NDM offer superior ecological validity by embedding studies in authentic scenarios, thereby accounting for time pressure, incomplete information, and social interactions that artificial simulations often strip away. This fidelity to real-world conditions enables the identification of robust, context-sensitive decision processes, such as those observed in recognition-primed decision-making applications.

Key Empirical Studies

One of the foundational empirical studies in naturalistic decision-making (NDM) was conducted by Gary Klein and colleagues in the mid-1980s, examining how experienced firefighters make rapid decisions during high-stakes incidents. Through critical incident interviews with 26 firefighters averaging 23 years of experience, the researchers analyzed 32 incidents involving 156 decision points. They found that over 80% of decisions (127 out of 156) relied on recognition-primed processes, where firefighters matched the current situation to familiar prototypes from experience without comparing multiple options, enabling actions in under one minute in most cases.^[21] In military and aviation domains, Judith Orasanu's research in the 1990s highlighted pilots' reliance on heuristics under uncertainty. In a study of cockpit decision-making, Orasanu analyzed incident reports and interviews with commercial pilots, revealing that decisions in dynamic, time-constrained environments predominantly used simple heuristics—such as cue-based pattern matching and satisficing—rather than exhaustive analysis, as "cockpit decisions are heuristics."^[22] This approach allowed pilots to maintain control during unexpected events like weather changes or system failures, with heuristics proving effective in the reviewed scenarios but vulnerable to misapplied cues. Pre-2000s analyses in healthcare, particularly emergency and critical care settings, demonstrated sensemaking as central to diagnostic processes. For instance, a 1989 study by Betsy Crandall and Roberta Calderwood on neonatal intensive-care nurses examined how experienced practitioners (with 5+ years) assessed premature infants for life-threatening infections. Using protocol analysis of real-time observations and retrospective interviews across multiple cases, the research showed nurses constructing coherent explanations by integrating subtle cues (e.g., behavioral changes) into experience-based schemas, anticipating infections 24-48 hours before lab confirmation, emphasizing iterative sensemaking over linear hypothesis testing. Quantitative findings from NDM studies underscore experts' superior situation assessment. In Klein's firefighter research, recognition-based decisions yielded high effectiveness due to accurate cue identification from experience. Broader reviews of NDM empirical work indicate that experts correctly recognize domain-relevant cues more accurately than novices, enabling faster assessments (often within seconds) compared to novices, who rely more on deliberate analysis and achieve lower accuracy under pressure.^[21]^[1] Post-2000 empirical work has extended NDM to team settings, such as Cooke and Gorman's (2013) studies on coordination in emergency medical teams using communication analysis to identify shared mental models during simulations. More recently, Mosier et al. (2019) examined aviation pilots' interactions with automation, finding that expert overrides of AI recommendations relied on intuitive cue recognition to prevent errors in high-uncertainty flights.^[23]^[24] Despite these insights, NDM studies face limitations inherent to field-based research. Small sample sizes—often 20-30 experts per domain, as in Klein's and Orasanu's work—stem from the challenges of accessing high-stakes naturalistic environments, limiting statistical power. Additionally, generalizing findings across domains proves difficult, as cue recognition and heuristics are highly context-specific, with military patterns not always transferring to healthcare dynamics.^[1]

Applications

In High-Stakes Expert Domains

Naturalistic decision-making (NDM) has been extensively applied in high-stakes expert domains where individuals must act swiftly amid uncertainty, incomplete information, and severe consequences, such as life-threatening situations.^[4] Experts in these fields often employ the recognition-primed decision-making (RPD) model, recognizing situational cues from experience to generate and evaluate plausible actions intuitively.^[25] This approach contrasts with analytical deliberation by prioritizing rapid pattern matching to plausible courses of action, enabling effective performance without exhaustive option comparison.^[21] In firefighting and emergency response, NDM facilitates rapid threat assessment and action through RPD, allowing incident commanders to mentally simulate outcomes based on recognized patterns from prior incidents.^[4] For instance, firefighters draw on experiential cues to decide on suppression tactics during dynamic blazes, projecting whether an action like venting a roof will succeed without needing to weigh alternatives formally.^[26] This process supports quick adaptations to evolving fire behaviors, as evidenced in studies of wildland firefighting where experts achieved high decision accuracy under time pressure.^[26] Aviation and military domains similarly leverage NDM, with pilots and commanders integrating sensemaking—constructing coherent interpretations of ambiguous data—for tactical choices. Pilots in midair encounters use RPD to recognize collision risks and select evasive maneuvers intuitively, relying on perceptual cues honed from flight experience to avoid analytical overload during high-workload scenarios.^[27] In military contexts, commanders apply sensemaking to battlefield fog, framing uncertain intelligence into actionable intent that guides subordinate missions, as seen in command-and-control simulations where intuitive framing reduced decision delays.^[28] Medical diagnostics in emergency rooms and surgery exemplify NDM through pattern recognition, where physicians identify critical conditions for immediate interventions without step-by-step analysis.^[29] Critical care physicians rely on non-analytic intuition to diagnose life-threatening issues from subtle cues, with experts using a richer repertoire of mental models compared to novices who depend more on deliberate reasoning.^[30] This expertise-driven approach enhances patient outcomes in time-sensitive cases, as cognitive task analyses reveal experts' superior cue utilization for rapid, accurate judgments.^[30] In sports performance, athletes harness intuitive cues via NDM for split-second plays, with recent research underscoring RPD's role in dynamic competitions.^[31] A 2022 study on elite performers in team sports found that experts anticipate opponents' actions through experiential pattern recognition, enabling proactive decisions like passes or shots under pressure, which correlates with superior on-field efficacy compared to less intuitive strategies.^[32] Recent applications include NDM in AI-assisted decision-making in anesthesiology, where intuitive processes inform algorithmic alignments in high-stakes surgical environments as of 2025.^[33] Additionally, a 2024 scoping review highlights NDM's role in prehospital emergency medicine for paramedics handling complex, time-pressured scenarios.^[34] Training implications for these domains emphasize NDM-based simulations to accelerate expertise development through repeated, realistic scenario exposure.^[35] Such programs, like decision-centered exercises, build recognition skills by prompting experts to articulate cues and options, allowing trainees to internalize intuitive processes without real-world risks, as demonstrated in aviation and medical contexts where simulation improved decision speed and accuracy.^[35] This method fosters tacit knowledge transfer, enhancing performance in unpredictable high-stakes environments.^[17]

In Team and Organizational Settings

In team and organizational settings, naturalistic decision-making (NDM) emphasizes how groups collaboratively interpret ambiguous situations to enable coordinated action, particularly under time pressure and uncertainty. Team sensemaking, a core process in NDM, involves members collectively constructing shared understandings of evolving events by integrating diverse cues and narratives, rather than relying on individual analysis. This co-construction is evident in crisis response operations, such as incident command systems where teams rapidly frame problems through verbal exchanges and artifact use to align on priorities. For instance, during wildfire management, teams use sensemaking to reconcile conflicting reports from the field, fostering adaptive responses without formal deliberation. Shared mental models play a pivotal role in facilitating effective NDM within teams, representing aligned cognitive representations of tasks, roles, and environmental dynamics that enable seamless delegation and anticipation of actions. These models allow team members to predict others' behaviors and fill informational gaps, enhancing coordination in dynamic contexts like command-and-control operations. Research on expert teams, such as air traffic control units, demonstrates that strong shared mental models correlate with faster decision cycles and reduced errors, as members intuitively adjust to changes without explicit communication. In NDM frameworks, these models are built through repeated joint experiences, supporting intuitive rather than analytical delegation.^[36]^[37] Organizational constraints significantly shape NDM processes in teams, as hierarchies, cultural norms, and resource limitations can either constrain or channel intuitive judgments. Hierarchical structures often impose top-down influences that filter information flow, potentially slowing sensemaking in flat-team cultures but enabling rapid execution in militaristic environments. For example, resource scarcity in underfunded agencies may force teams to rely on experiential shortcuts, while entrenched cultures can reinforce biases in decision delegation. Studies highlight how these factors interact with NDM, such as in bureaucratic settings where procedural rigidity clashes with the need for fluid adaptation.^[38] Case examples illustrate NDM's application in team settings, including disaster response teams like those in FEMA operations, where multi-agency groups engage in sensemaking to coordinate evacuations amid incomplete data. In Hurricane Katrina response efforts, FEMA teams used shared mental models to navigate hierarchical bottlenecks and resource shortages, enabling improvised logistics decisions despite organizational silos. Similarly, in business contexts, 2023 research on complex project fronts, such as oil and gas developments, revealed how cross-functional teams apply NDM to handle ill-defined risks through pattern recognition and collective cue appraisal, improving front-end decision quality under stakeholder pressures. These cases underscore NDM's value in bridging individual expertise with group dynamics.^[39]^[40]^[41] To enhance team NDM, interventions like structured debriefing tools promote reflection on sensemaking and mental model alignment post-event, fostering learning without disrupting operational flow. After-action reviews (AARs), adapted for NDM, encourage teams to recount cues and decisions narratively, identifying coordination gaps in naturalistic terms rather than prescriptive critiques. In healthcare and military teams, these tools have improved subsequent performance by up to 20% in simulation-based metrics, as they reinforce experiential knowledge sharing.^[42]^[43] Such debriefs are particularly effective in organizational settings with high turnover, helping embed NDM practices across hierarchies.^[42]^[43]

Theoretical Context

Comparison to Classical Decision Theories

Classical decision theories, such as rational choice theory, Bayesian decision-making, and multi-attribute utility (MAU) models, posit that individuals make optimal decisions by maximizing expected utility under conditions of complete information and logical deliberation.^[44] Rational choice theory assumes actors rationally select actions that best achieve their preferences, often formalized through expected utility maximization as in von Neumann and Morgenstern's framework.^[44] Bayesian approaches update subjective probabilities based on new evidence to compute optimal choices, while MAU models evaluate alternatives by weighting attributes according to utility functions, all emphasizing prescriptive norms for idealized, static environments.^[13] In contrast, naturalistic decision-making (NDM) adopts a descriptive approach grounded in bounded rationality and heuristics, focusing on how experts navigate real-world complexities rather than idealized lab scenarios. Bounded rationality, as introduced by Simon, acknowledges cognitive limitations and incomplete information, leading to "satisficing" rather than optimizing behaviors in dynamic, uncertain contexts.^[13] NDM draws on heuristics like recognition and mental simulation, building on Tversky and Kahneman's work on judgment biases but reframing them as adaptive tools for time-constrained environments, unlike classical models' emphasis on analytical computation and full rationality.^[45] For instance, the recognition-primed decision (RPD) model serves as an alternative to rational models by prioritizing situation recognition over exhaustive option evaluation.^[13] NDM's strengths lie in its ability to explain rapid, intuitive expert decisions under time pressure and uncertainty, areas where classical theories falter by overlooking ecological validity and real-time constraints. Classical models are critiqued for ignoring the ill-structured nature of high-stakes domains, where optimization is impractical, leading to NDM's emphasis on experience-driven pattern matching that achieves high consistency among experts.^[13] This approach better captures phenomena like firefighters' quick actions, revealing classical theories' disconnect from naturalistic settings.^[13] The potential for integration arises in hybrid approaches, where NDM complements classical analytical tools by incorporating contextual heuristics into decision support systems, such as adapting Bayesian updating with recognition cues for more robust real-world applications.^[13] This debate, influenced by earlier critiques from Simon and Rasmussen, positioned NDM as a paradigm shift toward ecologically valid decision research.^[13]

Recent Developments and Critiques

Since 2020, naturalistic decision-making (NDM) research has expanded into new domains, including mental health, where a 2024 scoping review synthesized 22 studies applying NDM paradigms to examine how mental health professionals make decisions in dynamic, uncertain clinical environments, highlighting the role of experience-based pattern recognition in crisis interventions.^[34] In complex project management, 2023 studies utilized NDM approaches to analyze decision drivers during the front-end phases of large-scale initiatives, revealing how experts integrate cues from ambiguous contexts to navigate uncertainty without formal optimization models.^[41] Additionally, 2024 research on everyday scientific thinking incorporated NDM tasks to assess how individuals evaluate evidence in real-world petitions, demonstrating that intuitive recognition of reliable patterns influences science-related choices beyond analytical reasoning.^[46] The Naturalistic Decision Making Association has introduced new tools to advance NDM practice, including a podcast series launched in recent years that features expert interviews on professional journeys and contributions to the field.^[47] These efforts extend to categorized resources such as knowledge elicitation methods, training models, and design supports, available through online courses to scale expertise in high-stakes settings.^[48] A 2023 editorial further outlined epistemic expertise frameworks within NDM, emphasizing how domain-specific knowledge enables adaptive decision-making in action-oriented contexts.^[20] Critiques of NDM highlight its overemphasis on expert decision-makers, often overlooking how novices develop situational awareness in high-stakes tasks where experienced individuals predominate.^[49] Challenges persist in measuring intuition, as NDM's reliance on experience-based pattern recognition complicates empirical validation of rapid, holistic judgments in naturalistic settings.^[17] Recent calls advocate for AI integration in NDM-based decision support systems to augment human intuition, such as through resilient tools that mitigate cognitive fatigue in clinical environments while preserving expert pattern-matching.^[50]^[51] Future directions in NDM emphasize cultural variations in decision processes, with emerging work exploring how societal norms shape cue recognition across diverse groups.^[52] Research is increasingly targeting digital environments, where AI-enhanced systems support intuitive choices amid information overload.^[53] Longitudinal studies are prioritized to track decision-making evolution over time, addressing gaps in understanding sustained expertise development. These advancements address prior gaps, such as pre-2007 limitations in domain coverage; for instance, 2022 extensions apply NDM to sports, modeling athlete intuition under pressure, and to healthcare, examining self-care decisions among older adults with heart failure.^[54]^[55] In 2025, the Naturalistic Decision Making Association announced the 18th International Conference on Naturalistic Decision Making (NDM 2026), scheduled for June 22–26 at the University of Virginia, highlighting ongoing interest in advancing NDM research.^[56]

References

[1]
Naturalistic Decision Making - Gary Klein, 2008 - Sage Journals
Objective: This article describes the origins and contributions of the naturalistic decision making (NDM) research approach. Background: NDM research ...Missing: original | Show results with:original
[2]
Naturalistic Decision - an overview | ScienceDirect Topics
Naturalistic decision making (NDM) is the process by which people use their experience to make decisions in complex real-world environments. These environments ...
[3]
25 - Expert Professional Judgments and “Naturalistic Decision Making”
Naturalistic Decision Making (NDM) research was initiated in the late 1980s as an exploration of how people make decisions in complex situations. The dominant ...
[4]
(PDF) A Recognition Primed Decision (RPD) Model of Rapid ...
This model explains how people can make decisions without having to compare options. It fuses two processes-situation assess· ment and mental simulation.
[5]
Editorial: Naturalistic decision making (NDM): epistemic expertise in ...
Naturalistic decision making (NDM) is concerned with the study of how people make decisions and behave in complex, dynamic, and uncertain environments, ...
[6]
NDM Principles – Naturalistic Decision Making Association
The goal of NDM is to understand how people accomplish cognitive work and help them improve their performance.Missing: seminal papers
[7]
Naturalistic decision making - PubMed
The NDM framework emphasizes the role of experience in enabling people to rapidly categorize situations to make effective decisions.Missing: original | Show results with:original
[8]
[PDF] Naturalistic Decision Making
A major contribution of the naturalistic decision making (NDM) community has been to describe how people actually make decisions in real-world settings.
[9]
(PDF) Naturalistic decision making. - ResearchGate
Aug 6, 2025 · Results: The NDM framework emphasizes the role of experience in enabling people to rapidly categorize situations to make effective decisions.
[10]
[PDF] Naturalistic Decision Making: Implications for Design - DTIC
Dr. Gary Klein is on the forefront in the study of Naturalistic. Decision Making, a new approach in psychology that is directed at understanding the way ...Missing: seminal | Show results with:seminal
[11]
Decision Making in Naturalistic Environments - Oxford Academic
NDM focuses on “the way people use their experience to make decisions in field settings” (Zsambok, 1997, p. 4). The context of these field settings is of ...<|control11|><|separator|>
[12]
Rapid Decision Making on the Fire Ground: The Original Study Plus ...
This is an edited version of the original, unpublished 1985 study that identified recognition-primed decision making, with a new commentary added.
[13]
[PDF] Investigations of Naturalistic Decision Making and the Recognition ...
Aug 2, 2019 · This is the final report of a 3-year program of research entitled. "Analogical Decision Making" sponsored by the U.S. Army Research Institute ...
[14]
[PDF] Decision making in action: models and methods
This book was written to describe naturalistic decision making. This is our attempt to understand how human decision makers actually make.
[15]
NEW About the NDMA – Naturalistic Decision Making Association
The NDM conferences have been the world's leading conferences on Naturalistic Decision Making since 1989. The conferences have been hosted biennially across ...
[16]
[PDF] Rapid Decision Making on the Fire Ground - DTIC
The objective of this study was to examine the way in which decisions are made by highly proficient personnel, under conditions of extreme time.
[17]
[PDF] final report sensemaking symposium - dodccrp.org
Oct 25, 2001 · Robert's work draws from the sensemaking research of Karl Weick, the research of Gary Klein on recognition-primed decisionmaking, and the ...
[18]
A naturalistic decision making perspective on studying intuitive ...
Original Article. A naturalistic decision making perspective on studying intuitive decision making · 1. NDM approaches to strengthening intuition · 2. Conclusions.
[19]
Metarecognition in Time-Stressed Decision Making - ResearchGate
We describe a framework for decision making, called the recognition/metacognition (R/M) model, that explains how decision makers handle uncertainty and ...
[20]
An Introduction to the World of Naturalistic Decision Making
Jan 24, 2023 · This article was transcribed from Gary Klein's talk for the virtual NDMA Open House on May 9, 2022. It has been edited for conciseness and ...
[21]
Editorial: Naturalistic decision making (NDM): epistemic expertise in ...
Naturalistic decision making (NDM) is concerned with the study of how people make decisions in complex real-world settings that can include dynamic, ...Missing: MacNewt | Show results with:MacNewt
[22]
Rapid Decision Making on the Fire Ground - Gary A. Klein, Roberta ...
The objective of this study was to examine the way decisions are made by highly proficient personnel, under conditions of extreme time pressure.Missing: 1980s | Show results with:1980s
[23]
The RPD Model - Decisionskills.com
The Recognition Primed Decision Model. The RPD model explains how people can make good decisions under difficult conditions, like time pressure and vague goals.
[24]
Naturalistic Decision Making and Wildland Firefighting
Nov 6, 2019 · This paper outlines the workshop s findings and recommendations. The workshop represents a first step in what will be a long journey toward ...Missing: tank | Show results with:tank
[25]
Predicting pilot behavior during midair encounters using recognition ...
Especially, this paper develops a novel recognition primed decision model to describe human pilot's decision making process. In addition, a structural pilot ...
[26]
[PDF] "Sensemaking" and Decision Making in Command and Control - DTIC
This Pilot Study explores the relationships between "sensemaking", decision making, and situation awareness in the context of command and control requirements.
[27]
How to think like an emergency care provider: a conceptual mental ...
Apr 16, 2020 · Pattern recognition, known also as non-analytic reasoning, is a central feature of the expert medical practitioner's ability to rapidly ...
[28]
Critical care physician cognitive task analysis: an exploratory study
Mar 5, 2009 · Pattern recognition. Pattern recognition is a key aspect of critical care expertise and a principal area in which less-experienced physicians ...
[29]
Naturalistic Decision-Making in Sport: How Current Advances Into ...
NDM researchers have discovered that decision makers in natural settings rely heavily on intuition. Experts use their experiences to focus their perceptions ...
[30]
(PDF) Naturalistic Decision-Making in Sport: How Current Advances ...
Jun 20, 2022 · The Recognition-Primed Decision (RPD) model suggests that expert athletes rely heavily on intuition, drawing upon past experiences to rapidly ...
[31]
Decision-Centered Training - Sage Journals
The NDM framework offers four guidelines for training: Build expertise, rather than teaching generic. Support, rather than replace, the strategies. Make the ...
[32]
Team decision making in naturalistic environments: A framework for ...
Shared mental models in expert team decision making. In N. J. Castellan, Jr. (Ed.), Individual and group decision making: Current issues (pp. 221–246) ...
[33]
Full article: The role of shared mental models in human-AI teams
Shared Mental Models (SMMs) occur in teams whose members have similar mental models of their task and of the team itself. Research on human teaming has linked ...
[34]
(PDF) Naturalistic Decision Making and organisations: Reviewing ...
Aug 6, 2025 · This article examines the similarities and differences between the traditions of Naturalistic decision making and Organizational decision making.
[35]
[PDF] Naturalistic Decision-Making in Natural Disasters: An Overview
Jan 23, 2017 · This paper presents the decision-making process in real-world settings and describes deeply the naturalistic decision-making in natural ...Missing: FEMA | Show results with:FEMA
[36]
Decision making in disaster response: strategies for frontline ...
Dec 21, 2016 · In order to respond effectively, aid workers should be aware of two different decision-making processes – the classical and the naturalistic ...Missing: FEMA | Show results with:FEMA
[37]
Naturalistic decision making and decision drivers in the front end of ...
Adopting a naturalistic decision-making (NDM) methodology and using a form of cognitive task analysis ... Introduction to qualitative research methods: A ...
[38]
Naturalistic Decision Making in After-Action Review Meetings - NIH
Hypothesis 3: The implementation of guided post-fall huddles will result in improved accuracy in identifying task, judgment, and coordination errors over time.
[39]
Naturalistic decision making in after‐action review meetings: The ...
Aug 20, 2014 · The purpose of this study was to add to our understanding of naturalistic decision making (NDM) in health care and how after-action reviews ...
[40]
[PDF] THEORY OF GAMES AND ECONOMIC BEHAVIOR
The purpose of this book is to present a discussion of some funda,.- mental questions of economic theory which require a treatment different.
[41]
[PDF] Judgment under Uncertainty: Heuristics and Biases Author(s)
Biases in judgments reveal some heuristics of thinking under uncertainty. Amos Tversky and Daniel Kahneman. The authors are members of the department of.
[42]
Scoping Review of Naturalistic Decision Making Studies Among ...
Dec 9, 2024 · Abstract. The Naturalistic Decision Making (NDM) paradigm is an emerging shift in how researchers study decision making in complex, real-world ...
[43]
Evidence-based scientific thinking and decision-making in everyday ...
Aug 7, 2024 · In natural decision-making situations, domain experts often accumulate enough subject knowledge that their intuitive judgments can efficiently ...<|control11|><|separator|>
[44]
NEW Podcast – Naturalistic Decision Making Association
NDM experts share their professional journeys, contributions, and perspectives on Naturalistic Decision Making with Brian Moon and Laura Militello.
[45]
NEW NDM Tools - Naturalistic Decision Making
NDM tools include methods, models, guidance, and research supports, categorized into areas like Knowledge Elicitation, Training, and Design.Missing: MacNewt | Show results with:MacNewt
[46]
[PDF] Implications of the Naturalistic Decision Making Framework ... - DTIC
Naturalistic Decision Making (NDM) can be defined as the study of how people use their experience to make decisions in field settings. The NDM framework (Flin, ...
[47]
Artificial intelligence should genuinely support clinical reasoning ...
Jun 10, 2025 · The Naturalistic Decision Making framework has been applied to study individual incidents and uncover the cues, patterns and observations ...
[48]
[PDF] AI: Tool or Teammate? And other Design Dilemmas in Naturalistic ...
– Unique insights and challenges of decision-making involving AI in naturalistic ... – Integration of AI technologies into larger team structures. Resulting ...
[49]
[PDF] Cultural Factors in Complex Decision Making - ScholarWorks@GVSU
Cultural influences on complex decision-making include educational practices, environmental predictability, and power distance. Studies show behavioral ...Missing: digital longitudinal
[50]
developing AI for naturalistic decision-making in - ElgarOnline
Mar 19, 2024 · This chapter discusses the challenges and mitigation strategies when developing AI decision-support systems that are technically resilient ...
[51]
Measuring Early Experiences: Challenges and Future Directions
Oct 25, 2025 · Longitudinal developmental studies that consider timing and ... naturalistic variations in human development (Gee, 2021). 2.5 ...<|separator|>
[52]
Naturalistic Decision-Making in Sport: How Current Advances Into ...
The use of the NDM approach, and more specifically of the RPD model is relatively recent in the field of sport. The growing number of empirical studies has ...
[53]
Naturalistic decision making in everyday self-care among older ...
Naturalistic decision making in everyday self-care among older adults with heart failure. J Cardiovasc Nurs. 2022 Mar-Apr 01;37(2):167-176. doi: 10.1097/JCN ...