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Ping Identity

Ping Identity is an American software company specializing in (IAM) solutions, providing cloud-based platforms for secure , , and to enterprises worldwide. Founded in 2002 by Andre Durand, it is headquartered in , , and focuses on enabling Zero Trust security models to protect workforce, customer, and partner identities across digital ecosystems. The company's core offerings include the PingOne cloud platform, which supports (SSO), (MFA) via PingID, and adaptive access controls, alongside on-premises and hybrid solutions like PingFederate for federation and PingAccess for API protection. These products help organizations automate identity lifecycle management, mitigate cyber threats, and personalize user experiences while complying with regulations such as GDPR and HIPAA. Ping Identity serves major clients, including over half of the 100 companies, 13 of the 15 largest U.S. banks, and seven of the nine largest global healthcare providers, emphasizing and scalability for high-stakes environments. Historically, Ping Identity went public on the in September 2019 before being acquired by private equity firm in an all-cash transaction valued at $2.8 billion, completed in October 2022, which took the company private. Under 's ownership, it expanded through the $2.3 billion acquisition of in August 2023, integrating advanced customer capabilities to broaden its portfolio for digital . As of 2025, the company operates as a private entity with approximately 2,000 employees globally, continuing to innovate in areas like and AI-driven identity security, including the October acquisition of Keyless for privacy-preserving and the November launch of the Identity for AI solution.

History

Founding and Early Years

Ping Identity was founded in 2002 by Andre Durand and Bryan Field-Elliot in , , to address the growing challenges of federated identity management in enterprise environments. The company emerged as a response to the need for secure, standards-based solutions for sharing user identities across disparate systems, particularly leveraging the emerging (SAML) protocol to enable without proprietary technologies. Initially, Ping Identity focused on developing on-premises software for (SSO) and identity federation, targeting enterprises seeking to streamline access to applications while maintaining security and compliance. A key milestone came in February 2005 with the launch of PingFederate , the company's product for SAML-based and SSO, which allowed organizations to implement secure sharing between partners and internal systems. By 2008, Ping Identity had secured its first major clients in regulated sectors such as and healthcare, where stringent requirements drove demand for robust solutions; its inaugural customer was a firm, highlighting early traction in high-stakes industries. These early adoptions underscored the product's value in enabling seamless, secure access for enterprise users. To fuel growth, Ping Identity raised early-stage funding, including a of $5.8 million in April 2004 to support initial product development, followed by a Series B of $7.5 million in May 2005 and a Series C of $13 million in October 2006. These investments, backed by venture firms, enabled the company to expand its engineering team and refine its offerings for broader enterprise adoption. By the early , Ping Identity had evolved from a startup into an established player in the space, with approximately 1,300 customers by the mid-decade, including over half of 100. During this period, around 2012, the company began shifting toward cloud capabilities by extending its SSO solutions to a multi-tenant cloud-based offering, anticipating the rise of hybrid IT environments.

Growth Under Vista Equity

In June 2016, acquired Ping Identity for an undisclosed amount, transitioning the company from its independent status to a private equity-backed entity focused on accelerated growth and innovation in identity security. This acquisition provided Ping Identity with substantial resources to scale operations, with annual recurring revenue projected to exceed $100 million by the end of 2016. A key early development under Vista's ownership was the acquisition of UnboundID in August 2016 for an undisclosed sum, which bolstered Ping Identity's capabilities in customer (CIAM) by integrating advanced and scalable user directories. This move enhanced the company's platform for handling social logins, profile management, and , marking Ping Identity's first major bolt-on acquisition post-Vista. Building on its existing cloud offerings like PingOne—initially launched in 2012—the company expanded its cloud-based identity solutions in 2017 through partnerships and platform enhancements, such as collaborations with to deliver managed identity services for cloud and mobile applications. These efforts emphasized (MFA) via PingID and security features, positioning Ping Identity to address evolving threats in hybrid environments. Under , Ping Identity pursued aggressive market expansion, entering deeper into government and sectors while growing its customer base to include over half of 100 companies. increased from approximately $173 million in 2017 to $202 million in 2018, reflecting a 17% year-over-year growth driven by subscription-based licenses, which accounted for 66% of . By mid-2019, had secured over 2 billion identities globally, with comprising 13% of the total ($26.2 million in 2018), supported by strategic investments in for advanced and access controls. As part of preparations for entering public markets, Ping Identity strengthened its leadership and compliance framework between 2017 and 2019. Notable executive hires included Kris Nagel as and Ed Roberto as of Products and Innovation in early 2019, alongside additions in 2018 such as sales and marketing leaders to drive go-to-market strategies. The company also enhanced regulatory compliance, aligning with standards like GDPR and preparing for Sarbanes-Oxley (SOX) requirements ahead of its IPO filing in August 2019. These steps underscored Vista's strategy to mature Ping Identity's operations and governance for sustained scalability.

IPO and Thoma Bravo Acquisition

Ping Identity went public on September 19, 2019, listing on the under the ticker symbol . The company offered 12.5 million shares at $15 per share, raising approximately $188 million in gross proceeds. Shares debuted strongly, closing 34% higher at $20.11 and valuing the company at $1.56 billion. Following the IPO, Ping Identity's experienced significant amid broader trends in the cybersecurity sector. The shares reached a peak of $37.12 on August 6, 2020, benefiting from heightened demand for solutions during the surge driven by and adoption. However, by 2021, the declined 16.7% annually, and it faced further pressures in 2022 from economic uncertainty and rising interest rates, trading below its peak levels prior to the acquisition announcement. On August 3, 2022, Ping Identity announced a definitive agreement to be acquired by in an all-cash transaction valued at $2.8 billion, or $28.50 per share—a 14% premium to the closing price on July 29, 2022. The deal was completed on October 18, 2022, after shareholder approval, resulting in Ping Identity's delisting from the NYSE and transition to private ownership. The strategic rationale centered on enabling Ping Identity to pursue long-term innovation in identity security and capabilities without the quarterly pressures of public markets, leveraging 's expertise in scaling software firms for and expanded use cases. remained stable, with and CEO Andre Durand continuing in his role to guide post-acquisition initiatives.

Post-Acquisition Expansion

Following the 2022 acquisition by , Ping Identity pursued aggressive expansion through strategic mergers to bolster its identity security offerings. In August 2023, completed its $2.3 billion acquisition of and integrated it into Ping Identity, enhancing the company's customer identity and access management (CIAM) capabilities by combining ForgeRock's expertise in consumer-facing identity solutions with Ping's enterprise-grade tools. This move positioned Ping Identity to address the growing demand for seamless, scalable across workforce and customer ecosystems. Ping Identity continued its acquisition strategy with a focus on cybersecurity innovations, completing a total of seven acquisitions by 2025, with notable peaks in 2020 and 2021. Key post-2022 addition was the October 2025 agreement to acquire Keyless, a UK-based provider of privacy-preserving biometric authentication that enables biometric multi-factor authentication without storing sensitive data, further strengthening passwordless and zero-knowledge authentication options. Earlier integrations included Singular Key in September 2021, which accelerated no-code identity security orchestration for streamlined integrations, and Symphonic Software in November 2020, which advanced dynamic authorization for zero-trust architectures. These acquisitions emphasized enhancements in fraud prevention, API protection, and privacy-centric technologies. In 2024, Ping Identity launched integrated solutions under its unified platform, merging Ping and technologies to deliver a cohesive identity fabric for , , and , with releases like PingGateway exemplifying the streamlined architecture. The company expanded its global presence to 11 locations, including offices in , Austin, , , and , while growing its workforce to over 2,000 employees to support CIAM and workforce identity solutions. By 2025, these efforts solidified Ping Identity's market position, securing identities for more than 60% of 100 companies and over 8 billion accounts worldwide.

Products and Services

PingOne Platform

PingOne is a SaaS-based (IAM) platform developed by Ping Identity, launched in to provide secure identity solutions across hybrid and multi-cloud environments. As a multi-tenant, cloud-native (IDaaS) offering, it enables organizations to manage user identities, enforce access policies, and integrate with diverse IT ecosystems without extensive on-site . The platform's core architecture includes key components such as directory services for storing and managing user profiles, a policy engine for defining and applying access controls, and integration APIs that connect to over 1,000 applications through the . These elements work together in a multi-tenant model, where organizations operate within isolated environments that support scalable user populations and group-based management. PingOne demonstrates robust scalability, handling up to 100 million identities per environment and processing millions of authentications daily while maintaining 99.99% uptime through active/active replication across global data centers. It adheres to industry standards including OAuth 2.0, OpenID Connect, and , ensuring interoperability with existing systems and facilitating seamless identity federation. Deployment flexibility is a hallmark of PingOne, offering cloud-native options in public clouds like AWS, as well as configurations that incorporate on-premises systems via the PingGateway for legacy integration. This allows enterprises to extend capabilities to multi-cloud setups without full migration. In enterprise settings, PingOne primarily supports workforce IAM use cases, enabling secure, centralized access to SaaS applications, mobile devices, and internal resources through single sign-on and policy-driven controls.

Authentication and Access Management

Ping Identity's authentication mechanisms provide robust multi-factor authentication (MFA) through its PingID solution, which verifies user identities using multiple independent factors to enhance security beyond passwords. PingID supports a range of methods, including biometric authentication via device capabilities such as fingerprint or facial recognition, one-time passcodes (OTP) delivered through SMS, email, or authenticator apps, and push notifications to mobile devices for quick approval. Additionally, it integrates with hardware tokens like YubiKey for OTP generation and FIDO2-compliant security keys, enabling organizations to accommodate diverse user environments and compliance needs. The company's adaptive authentication features implement risk-based policies powered by to dynamically evaluate requirements based on contextual signals. These policies analyze factors such as device posture, user location, and behavioral patterns to assign a risk score, allowing for stepped-up security measures like additional MFA only when anomalies are detected, thereby balancing protection with user convenience. For instance, low-risk logins from trusted devices may proceed with minimal friction, while high-risk scenarios trigger enhanced verification, reducing unauthorized access without overburdening legitimate users. Single sign-on (SSO) capabilities in Ping Identity's offerings, such as PingFederate, enable management across disparate domains and applications, permitting users to authenticate once and access multiple resources seamlessly. This approach supports standards like SAML, , and for just-in-time provisioning and access, minimizing login repetitions while enforcing session-based controls to revoke privileges as needed. By centralizing , SSO reduces administrative overhead and improves in IT environments. Access management tools from Ping Identity incorporate (RBAC) and (ABAC) to deliver granular permissions tailored to user roles, attributes, and environmental conditions. RBAC assigns predefined roles to users for straightforward permission enforcement, while ABAC evaluates dynamic attributes like time, location, or device type to authorize actions more precisely, supporting fine-grained policies in complex ecosystems. These controls are implemented via solutions like PingAccess, which protect APIs and web applications by denying access unless criteria are met. Ping Identity's authentication and access management solutions align with key regulatory standards, including GDPR for data privacy in , HIPAA for healthcare data protection in the U.S., and for federal government cloud services, ensuring organizations in regulated sectors can meet compliance obligations through built-in audit trails and policy enforcement. These features facilitate secure data handling and reporting, helping clients demonstrate adherence during audits.

Advanced Identity Solutions

Ping Identity's advanced identity solutions leverage technologies from strategic acquisitions to address complex challenges in (CIAM), zero-trust architectures, , biometric verification, and protection. These offerings enhance the core PingOne platform by incorporating specialized capabilities for modern, decentralized environments. Following the 2023 acquisition of , a leader in CIAM, Ping Identity integrated its technology to enable sophisticated journey orchestration, allowing organizations to design personalized experiences across portals and processes. 's Intelligent Access Trees provide a no-code for building adaptive journeys that dynamically route users based on , risk, and preferences, supporting seamless registration, , and while ensuring with regulations like GDPR. This integration empowers enterprises to deliver frictionless interactions, such as tailored onboarding flows and granular tracking, reducing abandonment rates in digital ecosystems. In pursuit of zero-trust principles, Ping Identity acquired Symphonic Software in 2020 to bolster continuous verification mechanisms for remote workforces. Symphonic's dynamic authorization engine enforces policy-based access decisions in real-time, integrating with secure web gateways to monitor and protect traffic without implicit trust. This capability supports hybrid work models by verifying user identity, device posture, and behavior at every access request, mitigating lateral movement risks in distributed networks. The 2021 acquisition of Singular Key introduced FIDO2-based solutions, enabling phishing-resistant logins through hardware-backed keys and without shared secrets. Integrated as part of PingOne DaVinci, this technology allows no-code orchestration of authentication flows, supporting passkeys and standards for seamless, credential-less access across devices. Organizations benefit from reduced support costs and enhanced security, as FIDO2 eliminates vulnerabilities associated with traditional passwords. In 2025, Ping Identity announced its agreement to acquire Keyless to advance biometric authentication with -side processing that avoids storing user templates, prioritizing through zero-knowledge proofs. Keyless' technology performs liveness detection and matching on the without retaining sensitive , integrating with existing MFA workflows to provide tamper-proof verification. This approach enhances user in high-stakes scenarios like , where minimization complies with regulations while defending against replay attacks. Ping Identity's API security and governance tools protect microservices architectures by combining runtime protection, threat detection, and policy enforcement. PingOne API Intelligence uses AI to discover and monitor API traffic, identifying anomalies in developer ecosystems without requiring code changes. PingDataGovernance acts as a policy decision point for APIs, enabling fine-grained access controls and data privacy in sideband deployments with gateways. These solutions safeguard against common threats like injection attacks and unauthorized data exposure in cloud-native environments.

Corporate Affairs

Leadership and Governance

Andre Durand serves as and of Ping Identity, a position he has held since establishing the company in 2002. With a background in technology startups, Durand previously founded Jabber Inc. in 1998, a real-time communications platform acquired by Systems in 2008 for approximately $68 million, which honed his expertise in scalable software solutions and enterprise adoption. Under his leadership, Ping Identity went public on the in 2019 and was subsequently acquired by in 2022 for $2.8 billion, navigating the company through periods of rapid growth and strategic consolidation in the identity security sector. The executive team includes key figures focused on financial oversight, innovation, and operations. Raj Dani has been chief financial officer since 2021, bringing over 25 years of experience in , , and from prior roles at companies like Corporation and . For technology leadership, following the 2023 acquisition and integration of , current technical direction is supported by field CTOs such as Rob Otto for EMEA, who drives regional in with over 20 years of expertise. These leaders prioritize operational efficiency and product to address evolving cybersecurity threats. Ping Identity's , restructured post-2022 acquisition, features a composition heavily influenced by , with representatives including managing partner , who provides strategic guidance on software investments, and other members such as Kristin Weston as chairman, Kenneth Virnig, and John McCormack, emphasizing expertise in technology and . This structure, comprising around six active directors, focuses on long-term value creation in , drawing from Thoma Bravo's portfolio of over 400 companies. Governance practices at Ping Identity underscore commitments to environmental, social, and governance (ESG) principles, overseen by an ESG Committee that integrates sustainability into business operations, including reducing carbon emissions through cloud-efficient identity solutions and promoting ethical data practices. In November 2025, Ping Identity was recognized as a Leader in the for Access Management. Diversity initiatives aim to foster inclusion, with efforts to increase representation of women in roles—such as through programs and equitable hiring—led by Head of Diversity, Equity & Inclusion Kari Mayfield, who advocates for greater female participation in technology to drive innovation. Additionally, the company emphasizes ethical use in , launching solutions like "Identity for AI" in 2025 to ensure privacy-preserving and accountable agent interactions, mitigating risks of AI-driven while complying with regulations like GDPR. The shift to a private equity ownership model under Thoma Bravo has enabled decision-making that favors sustained research and development investments over short-term quarterly pressures, allowing Ping Identity to allocate resources toward emerging technologies like AI-integrated identity verification and global expansion without public market scrutiny.

Ownership and Financial Performance

Ping Identity's ownership transitioned through several key phases. In 2016, Vista Equity Partners acquired the company for approximately $600 million, providing majority ownership and supporting its expansion in identity management solutions. Vista took Ping Identity public via an initial public offering on the New York Stock Exchange in September 2019, while retaining a significant stake of about 9.7% of outstanding shares as of 2022. In August 2022, private equity firm Thoma Bravo announced an all-cash acquisition valued at $2.8 billion, which was completed in October 2022, taking the company private and establishing Thoma Bravo as the full owner. Financial performance during the public period reflected steady growth amid investments in product development and sales. For fiscal year 2021, Ping Identity reported total revenue of $299.4 million, a 23% increase from $243.6 million in 2020, driven primarily by rising subscription revenue, which accounted for 93% of the total. The company recorded a net loss of $64.4 million in 2021, attributable to increased operating expenses for growth initiatives such as R&D and marketing. In the first half of 2022, prior to the acquisition, revenue reached approximately $156.7 million, with subscription revenue comprising 92-95% and SaaS revenue growing 69% year-over-year in the second quarter. Historically, Ping Identity raised about $137 million through 17 venture funding rounds before its public listing. Following the acquisition, Ping Identity expanded through the $2.3 billion purchase of in August 2023, integrating its customer capabilities to form a combined entity under Thoma Bravo's ownership. The merger enhanced scale, with the combined business approaching $800 million in annual recurring revenue (ARR) as of September 2024, reflecting 31% year-over-year ARR growth and 33% increase in new bookings. Profitability has improved post-integration, with projected adjusted EBITDA margins nearing 25% in 2025, supported by operational synergies and generation exceeding $100 million annually. Ping Identity now serves over 1,500 customers, including more than 60% of the 100, with recurring revenue—primarily from subscriptions—representing over 90% of total revenue.

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