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Pure Romance

Pure Romance, LLC is an American retailer of adult intimacy and sexual wellness products, including vibrators, lubricants, arousal gels, and educational resources on relationships and pleasure. Founded in 1993 by Patty Brisben in the basement of her , home, the company initially operated a party-plan sales model modeled after , where independent female consultants hosted in-home demonstrations to promote sexual health education and product sales, emphasizing through and open discussions on intimacy. In 2023, Pure Romance shifted from its structure—previously criticized by consumer advocates for financial risks to participants—to a fully model via to reduce stigma and broaden accessibility. Under CEO Chris Cicchinelli, Brisben's son who assumed leadership in 2000, the family-owned business expanded internationally and established the SHE+ Foundation in 2005, which has raised over $8 million for research on women's sexual health issues such as vaginal dryness and arousal disorders. The company's defining focus on destigmatizing sexuality through consultant-led education has empowered thousands of women to launch side businesses, though its prior MLM format drew scrutiny for high failure rates among participants typical of such models. Notable legal matters include settled disputes over trade secret theft by former consultants and a class-action suit alleging website inaccessibility for the visually impaired, but no widespread regulatory actions have materially hindered operations. Pure Romance's evolution reflects a blend of innovative direct sales pioneering and adaptation to modern retail dynamics, maintaining its core mission of fostering healthier intimate relationships.

History

Founding and Early Development (1993–2000)

Patty Brisben founded Pure Romance in 1993 in the basement of her suburban home in Milford, a Cincinnati-area community in , as a single mother seeking flexible income after working as a pediatrician's assistant. The company launched as a direct-sales operation modeled after parties, emphasizing women-only in-home gatherings where independent consultants—initially numbering 55—demonstrated and sold intimacy products such as lubricants, oils, vibrators, and , while providing educational discussions on sexual health and relationships to empower female participants. During its formative years, Pure Romance prioritized a sex-positive approach, differentiating itself from retail outlets by fostering trust through personal consultations and avoiding clinical or pornographic framing, which Brisben credited for early appeal amid cultural taboos on such topics. The expanded organically through word-of-mouth of consultants, building a network that grew steadily from its base to reach customers nationwide by the late 1990s, though exact revenue figures from this period remain undisclosed in primary accounts. By 2000, the company had matured sufficiently for a transition, with Brisben's son, Chris Cicchinelli, assuming the roles of CEO and , enabling scaled operations while retaining the founder's vision of education-integrated . This shift coincided with preparations for broader growth, as consultant numbers approached 10,000 in the ensuing years, reflecting the model's viability in a pre-digital era reliant on interpersonal networks.

Growth and Expansion (2000–2022)

In 2000, Patty Brisben's son, , assumed the role of CEO at , then operating under the name Slumber Parties, and drove expansion from an annual revenue base of approximately $3 million. Under his leadership, the company professionalized operations, enhanced training for independent consultants, and scaled the in-home party model nationwide, leveraging word-of-mouth referrals and targeted recruitment to build a larger sales force. By 2004, the firm rebranded to to better align with its focus on relationship enhancement products and education, marking a pivot that coincided with heightened media coverage and distributor growth. The mid-2000s saw Pure Romance solidify its position as a leading direct seller of intimacy products, with revenue climbing steadily through consultant incentives and product diversification into lubricants, enhancers, and educational materials. National conferences and marketing campaigns attracted thousands of participants, fostering network effects that expanded the consultant base beyond initial regional concentrations in the Midwest. By the late 2000s, the company reported consistent double-digit growth, attributed to its woman-to-woman sales approach that emphasized empowerment and discretion over retail competition. International expansion commenced in 2010, with launches in , , , , and , supported by localized distribution centers and adapted training programs to comply with varying regulations on adult products. Strategic acquisitions, including the 2014 purchase of the competing Slumber Parties (based in ) and the 2016 acquisition of Passion Parties, integrated additional consultants and product lines, accelerating in the fragmented intimacy sector. These moves extended the reach to over 75,000 independent representatives globally by the late . Revenue milestones underscored this trajectory: $203 million in , reflecting a 24% year-over-year increase driven by holiday surges and productivity; $225 million by 2020 amid digital adaptations during the ; and an estimated $350 million in 2022, positioning Pure Romance as a top-50 global direct entity. Growth was sustained by proprietary product innovations, such as silicone-based toys certified for safety, and a commitment to retention through commissions averaging 20-40% on . Despite economic fluctuations, the model's resilience stemmed from its focus on recurring purchases and relationship-building events rather than one-off transactions.

Recent Transitions and Rebranding Efforts (2023–Present)

In April 2023, Pure Romance announced its transition from a structure to an model, effective May 1, 2023, which eliminated upline-downline hierarchies and team override commissions while retaining independent consultants as retail sellers to facilitate in-home parties and direct sales. This shift aimed to modernize operations amid changing consumer behaviors, prioritizing integration and broader accessibility over traditional recruitment incentives. To support the pivot, Pure Romance engaged Hyperquake for a comprehensive refresh, including redefined brand strategy, visual identity updates, product packaging redesigns, and experiential enhancements across six sub-brands, positioning the company as a player in women's sexual . These efforts emphasized empowerment through education and quality, aligning with channels like the company's website. In 2024, operational streamlining continued with the relocation of to 300 Main Street in , consolidating from prior facilities to foster a modern urban presence. Concurrently, the company sold its Loveland warehouse for approximately $4 million and adopted providers, reducing in-house fulfillment burdens and enhancing scalability for growth. By 2025, Pure Romance fully phased out its consultant program, establishing a 100% framework focused exclusively on online retail and wholesale opportunities for former distributors via sub-brands like Euforia. This culminated the multi-year evolution away from party-based , though it prompted varied responses among ex-s, with some launching ventures using similar products.

Business Model

Multi-Level Marketing Structure and In-Home Parties

Pure Romance employed a (MLM) structure in which independent consultants formed a hierarchical to sell products primarily through in-home parties, with earnings derived from personal commissions and overrides from recruited downline consultants. Consultants were recruited via party attendees or existing members, often encouraged to join by promises of flexible income and empowerment through product education. To begin, new consultants purchased starter kits containing sample products, materials, and resources, with costs ranging from $99 during promotional to $1,499 for comprehensive packages including higher-value . These kits enabled consultants to host parties immediately, though ongoing purchases were required to maintain volume and qualify for bonuses. In-home parties served as the core sales mechanism, typically involving 6-10 female guests in a private setting where consultants demonstrated products like lubricants, toys, and enhancers while delivering scripted educational presentations on sexual health topics. Orders were placed via catalogs or samples, with consultants earning immediate commissions—often around 20-40% on personal party sales—and additional retail profits from discounted wholesale purchases. Parties emphasized trust-building and , positioning sales as rather than direct commerce, which contributed to over 85% of the company's revenue from consultant-driven channels as of 2022. The hierarchy incentivized recruitment, with upline consultants receiving 4-10% overrides on downline sales volumes, alongside leadership bonuses for achieving team milestones like $4,000 in group sales within a quarter. Overall compensation averaged 61 cents per dollar of generated sales through combined commissions, overrides, and performance incentives, though actual earnings varied widely; top performers reportedly reached $50,000 annually excluding bonuses, while many consultants hosted only sporadic parties yielding minimal after expenses. This model persisted from the company's founding in 1993 until a pivot away from in 2023.

Shift to Direct-to-Consumer Operations

In 2023, Pure Romance initiated a significant pivot from its longstanding framework, which relied heavily on in-home parties hosted by independent consultants, to an model incorporating (DTC) channels such as . This transition, announced on April 28, 2023, and effective May 1, 2023, aimed to streamline operations and adapt to evolving consumer preferences for online purchasing in the sexual wellness sector. The company positioned the change as a modernization effort to expand accessibility beyond traditional party sales, enabling customers to purchase products directly from its website without intermediary involvement. By late 2023, Pure Romance described itself as having fully transitioned to a 100% business, shipping products directly from its warehouse to consumers while emphasizing high-quality materials and educational resources integrated into the online experience. This model eliminated dependencies on recruiter hierarchies and party commissions, focusing instead on scalable digital sales platforms to reach a broader , including demographics less inclined toward selling events. The shift coincided with broader industry trends in direct sales, where companies increasingly prioritize to reduce logistical complexities associated with distributed consultant networks. The operations have centralized inventory management and customer service at Pure Romance's facilities, allowing for faster fulfillment and personalized online recommendations based on product categories like lubricants, enhancers, and intimacy aids. While the core product lineup remained consistent, the absence of consultant-driven channels has streamlined and , with the company reporting operational efficiencies through this structure as of 2025. This evolution reflects a strategic response to criticisms of sustainability, though Pure Romance has maintained its commitment to sexual via digital content and resources accompanying DTC purchases.

Products and Educational Approach

Core Product Categories

Pure Romance's product lineup primarily consists of items aimed at enhancing personal , sensual experiences, and intimate relations, categorized into bath and body care, lubricants and arousal enhancers, and solo toys, couples' devices, and accessories. Bath and body care products form a foundational category, featuring items such as Conditioning Shave Cream for smooth skin preparation, Hydrating Body Oil for moisturization, Refreshing Fragrance Mist for subtle scenting, and & for cleansing and relaxation, which together promote daily routines integrated with sensuality. These non-intimate products often rank among the company's top sellers, reflecting an emphasis on accessible entry points for customers. Lubricants and enhancements constitute another core category, with water-based options like Just Like Me designed for compatibility with condoms and toys, providing glide during intimate activities without irritation. gels and enhancement products, such as those inducing tingling or tightening sensations, target physiological responses to heighten , marketed for both solo and partnered use. This segment underscores the company's focus on functional aids for sexual wellness, often bundled in kits for educational demonstrations. Sex toys, particularly vibrators, represent a significant portion of the inventory, including clitoral stimulators, vaginal and vibrators, and dual-action "rabbit" models that combine internal and external stimulation. Additional solo items encompass dildos for penetration and butt plugs for anal exploration, crafted from body-safe materials like . Couples' toys extend this range with cock rings for prolonged erections and shared vibrators, while elements and sleeves cater to varied preferences. Accessories, including toy cleaners and storage solutions, ensure and maintenance, completing the practical toolkit for users. Overall, these categories prioritize discreet, high-quality materials and have evolved to include fragrances and beauty items, broadening appeal beyond strictly intimate functions.

Integration of Sexual Health Education

Pure Romance distinguishes its model by embedding sexual health education within product demonstrations and consultations, aiming to address knowledge gaps that persist into adulthood due to inadequate formal . Founded in by Brisben, the company prioritizes empowerment through informed discussions on , sexual , relationships, communication, and sexually transmitted diseases (STDs), often in response to women reporting unfamiliarity with their own bodies even in middle . Brisben has stated that the intent extends beyond sales, noting, "Anyone can sell a product. I wanted to turn it into more than just about the sale of a product," to foster for sexual in a society where such topics remain stigmatized. In the traditional in-home , consultants facilitate interactive sessions that combine product showcases with educational content, creating a non-judgmental environment for attendees to explore intimacy enhancers while learning practical health insights, such as addressing low or pain during . These gatherings emphasize open dialogue, drawing on Brisben's vision of safe spaces informed by her consultations with medical experts, including collaborations with to provide tailored guidance, particularly for issues like post-cancer sexual health challenges. Consultants undergo specialized training, including online modules partnered with , equipping them to deliver accurate information on sexual physiology and wellness, thereby positioning parties as informal venues. Following the transition to a model, Pure Romance sustains educational integration through digital resources, such as blogs offering sexual health checklists and guides to essentials like and techniques, alongside product bundles that include instructional materials. This approach aligns with the company's stated goal of serving as a "trusted global resource for sex, sexual health, and pleasure" via and exploration, supported by a board of medical advisors to ensure content reliability. By prioritizing evidence-based topics over unsubstantiated claims, the model counters common deficiencies in public discourse, where empirical data on sexual health—such as the prevalence of undiagnosed affecting up to 75% of women postpartum—underscores the need for accessible, non-clinical .

Philanthropy and Advocacy

Patty Brisben Foundation and Related Initiatives

The Patty Brisben Foundation for Women's Sexual Health was established in 2005 by Patty Brisben, founder of Pure Romance, to address gaps in women's sexual health research and education following her observations of needs during in-home product consultations. As a 501(c)(3) nonprofit, it initially focused on funding initiatives to enhance sexual health awareness, reduce stigma, and promote well-being by supporting clinical studies and educational programs. The foundation's core activities include granting funds for under-researched areas of women's sexual health, such as and , with nearly $1 million awarded in grants since inception to organizations advancing and . In 2024 alone, it distributed approximately $200,000 in grants targeting these priorities. Overall, it has raised $7.5 million to support groundbreaking studies and has invested over $2.5 million directly in efforts, operating programs across 17 states. Key initiatives encompass the video series, designed to educate teens and parents on sexual health topics, and a Resource Hub offering toolkits, research summaries, and advocacy materials. The "She's Not Dramatic" campaign advocates for recognition of women's sexual health symptoms often dismissed by providers, aiming to foster equitable healthcare access. Annual events like the and the 2025 Retro Royale Gala for the organization's 20th anniversary generate funds and awareness through auctions and presentations. In , the foundation rebranded to SHE+ Foundation to more accurately reflect its expanded mission of transforming women's sexual health via research funding, stigma eradication, and policy advocacy, while maintaining its commitment to evidence-based support without commercial ties. This evolution builds on Brisben's advocacy, informed by personal experiences like her granddaughter's endometriosis diagnosis, emphasizing first-hand empowerment over institutional narratives.

Societal Impact

Empowerment and Achievements in Women's Sexual Health

Pure Romance's in-home parties have provided a platform for women to engage in frank discussions about sexual anatomy, hygiene, lubrication, and relational dynamics, fostering greater self-awareness and agency in sexual decision-making. This model, initiated by founder Patty Brisben in 1993, emphasizes education over mere product sales, enabling participants to address personal health concerns in a supportive, peer-led environment free from clinical or male-dominated settings. Over two decades, more than 100,000 women have served as consultants, with approximately 18,000 active as of 2014, many reporting enhanced confidence in advocating for their sexual needs both personally and with partners. Key achievements include contributions to empirical research on sexual health products, such as collaboration on a 2010 Indiana University study examining the physiological effects of personal lubricants, which informed safer usage practices and reduced risks associated with inadequate lubrication, like vaginal irritation. Brisben's initiatives have positioned the company as an advocate for integrating sexual wellness into general paradigms, with parties reaching millions through direct consultant networks that grew from 55 in 1993 to around 10,000 by the early 2000s. These efforts have normalized sex-positive attitudes, empowering women to prioritize pleasure and without shame, as evidenced by the company's sustained growth to $200 million in annual sales by 2016.

Cultural Shifts and Broader Influence

Pure Romance's in-home party model, initiated by founder Patty Brisben in 1993, facilitated a shift toward more open discussions of female sexuality among women in private settings, positioning the company as an early proponent of sex-positive education outside clinical or male-dominated contexts. These gatherings emphasized practical knowledge of sexual , , and , which participants reported as empowering by reducing associated with intimacy topics traditionally avoided in public discourse. By 2016, the company's annual sales exceeded $200 million, reflecting broad adoption and suggesting widespread cultural penetration in normalizing female sexual agency within suburban and middle-class demographics. The approach influenced broader attitudes toward sexual aids, particularly , by framing them as tools for personal wellness rather than items; qualitative studies on sexual note that such parties served as primary learning venues for many women, contributing to a decline in around solo female pleasure during the late and 2000s. Brisben's 2007 book, Pure Romance Between the Sheets, further extended this by providing accessible guidance on sexual , aligning with emerging cultural narratives prioritizing women's relational and physical satisfaction over prescriptive norms. This educational emphasis paralleled wider societal moves toward integrating sexual into discourses, though empirical data on direct causation remains limited to anecdotal and sales-based proxies rather than longitudinal surveys. On a broader scale, Pure Romance's model inspired parallel ventures in direct sales of intimacy products, fostering a niche that amplified voices on female-centric sexual amid evolving portrayals of relationships post-1990s. Its longevity—spanning over three decades—underscores a sustained role in countering historical reticence about women's desires, evidenced by the company's pivot to online sales while retaining educational core, which sustained influence amid digital shifts in consumer intimacy. However, while self-reported outcomes are prevalent in participant testimonials, assessments highlight that such impacts vary by socioeconomic factors and do not uniformly translate to systemic changes in sexual access.

Controversies and Criticisms

Challenges with MLM Practices

Pure Romance's model emphasized recruitment and personal sales through independent consultants, who earned commissions on product sales and bonuses for enrolling new participants, a structure that drew scrutiny for prioritizing recruitment over retail sales. Critics, including advocates, highlighted the financial risks to participants, noting that annual earnings for consultants were $111 in 2020, equivalent to less than $10 per month, with active consultants averaging $351 annually or under $30 monthly after one-third became inactive following average earnings of $62. Less than 2.6% of consultants earned over $10,000 annually in 2020, while fewer than 0.5%—or under 200 individuals—achieved six-figure incomes, underscoring the rarity of substantial returns despite promotional materials often implying otherwise. Regulatory bodies identified issues with unsubstantiated earnings claims disseminated by consultants on social media and company platforms, such as assertions of quitting full-time jobs for "part-time hours with full-time pay" or funding major expenses like weddings without required disclosures of typical outcomes. The Direct Selling Self-Regulatory Council (DSSRC) monitored and recommended removals of such content in 2019 and 2020, prompting Pure Romance to delete videos, posts, and hypothetical scenarios lacking evidence, while enhancing compliance training and updating income disclosures with median figures. The Federal Trade Commission (FTC) issued a warning to Pure Romance in fall 2021 against misleading income representations used in recruitment, amid broader MLM complaints surging to 8,022 in 2021 from prior years, with the company receiving 54 consumer reports since 2016 related to billing, shipping, and exaggerated health benefits. Nine recent FTC complaints specifically cited recruitment tactics involving inflated earnings promises. Former consultants reported pressures to purchase excess —sometimes leading to thousands in unsold stock—and a high-pressure likened to an "abusive ," with one individual citing $12,000 in remaining products upon exit in after financial strain. Market saturation posed additional hurdles, as the company's decades-long operation limited new opportunities in established networks. Pure Romance maintained it operated as a legitimate rather than a traditional , attributing low averages to part-time participation and offering repurchase programs, while disputing individual hardship claims with internal . These challenges contributed to the company's pivot away from the MLM framework in 2023 toward retail.

Legal and Ethical Disputes

In 2017, Pure Romance filed a lawsuit in Hamilton County Common Pleas Court against former senior consultant Ashley Deaton, alleging she misappropriated trade secrets, including customer lists and product information, to establish a competing business called Scream'n Cream. The case was settled out of court in March 2017, with terms undisclosed. Similar accusations of intellectual property theft have arisen in other instances involving ex-consultants, reflecting efforts to protect proprietary business strategies in the direct sales model. The Direct Selling Self-Regulatory Council (DSSRC), an independent arm of the , initiated monitoring and inquiries into Pure Romance's practices. In October 2019, DSSRC examined posts by consultants making unsubstantiated earnings claims, such as promises of financial independence without evidence, prompting recommendations for discontinuation and enhanced training. A follow-up case in June 2020 addressed persistent issues with express and implied income representations on platforms like and , leading to Pure Romance's agreement to modify consultant guidelines and monitor content more rigorously. These actions highlight regulatory scrutiny over potentially misleading recruitment materials in structures, though no formal legal penalties were imposed. Ethically, former consultants have raised concerns about a high-pressure environment fostering dependency and emotional strain. Hanna Neumann, who worked as a from 2014 to 2019, described her experience as akin to "an abusive ," citing relentless demands and financial losses despite heavy in and events. Such accounts, echoed in personal testimonies, question the model's emphasis on personal empowerment versus potential of participants' social networks, though Pure Romance maintains its approach promotes education and opportunity. Critics argue this dynamic raises ethical questions about and in intimate product , particularly when party hosts feel obligated to purchase to support consultants. No peer-reviewed studies directly substantiate widespread ethical violations, but anecdotal reports underscore tensions between business incentives and relational ethics.

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