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Ruby Princess

Ruby Princess is a Crown-class operated by , a subsidiary of . Constructed by at its Monfalcone shipyard in at a cost of $400 million, the vessel measures 951 feet in length, displaces 113,561 gross tons, and accommodates 3,080 passengers with 1,200 crew members across 19 decks. She commenced operations with her maiden voyage on November 8, 2008, primarily sailing itineraries in the , , and the Mexican Riviera. The ship became a focal point of scrutiny during the initial phase of the after departing on March 8, 2020, for a 12-day to the South Pacific, during which multiple passengers exhibited symptoms consistent with the virus. Upon return to on March 19, despite reports of illnesses and deaths aboard, authorities permitted the disembarkation of approximately 2,700 passengers without mandatory or widespread testing, facilitating . This event linked the Ruby Princess to over 660 confirmed cases among passengers and crew, including more than 10% of Australia's early pandemic infections, and at least 28 deaths. Official inquiries, including a Special Commission, identified failures in protocols by both the cruise operator and port officials as primary causes, with pre-existing infections likely introduced by passengers boarding in . Class-action litigation against Carnival Australia culminated in a 2023 court ruling holding the company liable for , resulting in multimillion-dollar settlements for affected individuals. Despite the controversy, Ruby Princess underwent refurbishment in 2018 and continues to operate on ' routes as of 2025.

Design and Technical Specifications

Hull, Propulsion, and Safety Features

The Ruby Princess features a steel constructed by at its Monfalcone shipyard in , with an overall length of 290 meters, a moulded beam of 36 meters, and a design draught of 8.3 meters. The vessel's stands at 113,561 GT, contributing to its structural integrity and capacity for ocean voyages. Propulsion is provided by a diesel-electric utilizing six medium-speed diesel engines: four W12V46CR models each delivering 12,600 kW and two W8L46CR models each producing 8,400 kW. These engines generate electricity to drive two 21,000 kW electric motors connected to fixed-pitch propellers via main shafts, achieving a maximum speed of 22.15 knots. The includes redundancy across engines to maintain propulsion reliability. Safety features encompass fin stabilizers mounted on the to counteract rolling motions from waves, enhancing passenger comfort and in adverse conditions. The ship is fitted with three bow thrusters and three thrusters for precise maneuvering, reducing risks during operations. Fire protection includes automatic sprinkler systems and detection alarms throughout passenger and crew areas, supplemented by manual fire alarms. Construction integrated additional safety elements, such as compartmentalized watertight sections, in line with SOLAS standards, though specific implementations emphasize robust hull integrity and emergency response capabilities.

Passenger Capacity and Onboard Amenities

The Ruby Princess has a maximum passenger capacity of 3,080 across 1,542 staterooms, supported by a of 1,200. Of these staterooms, 882 feature private balconies, comprising approximately 80% of outside cabins; the breakdown includes 26 suites, 2 family suites, 178 mini-suites, 682 balcony staterooms, 218 oceanview cabins, and 436 interior cabins, with 31 wheelchair-accessible options. The ship spans 19 decks, providing varied accommodations from interior spaces of 158–162 square feet to expansive suites up to 932 square feet with enhanced furnishings like separate seating areas and priority services. Dining amenities center on three main dining rooms alongside specialty venues such as Sabatini's Italian Trattoria for and , the Crown Grill for steaks and chops, the International Café for casual fare including pastries and paninis, and 24-hour for in-cabin meals. Entertainment options include the multi-level Princess Theater hosting Broadway-style musicals, shows, and comedians; the Skywalkers Nightclub for late-night dancing atop the ship; and Movies Under the Stars, an outdoor LED screen poolside theater for films and concerts. Wellness facilities feature the Lotus Spa offering facials, massages, and salon services, paired with an adjacent fitness center equipped for , , and TRX suspension training classes. The adults-only provides a serene retreat with cushioned loungers, cabanas, and tranquility treatments, while youth centers cater to ages 3–17 with age-specific programming in supervised spaces.

Construction and Launch

Building Process and Delivery

The Ruby Princess was constructed by at its shipyard in as the third vessel in the Crown Princess class, following in 2006 and in 2007. The ship's construction adhered to standard practices for large cruise liners of the era, involving modular block assembly in the yard's dry docks before integration and outfitting. The approximate construction cost was $400 million. The vessel was floated out from the shipyard on February 1, 2008, marking the transition from hull assembly to final fit-out stages including interior installation and systems testing. Following sea trials and completion of onboard amenities, delivered the Ruby Princess to on October 23, 2008. This handover preceded the ship's christening on November 6, 2008, in , and its inaugural revenue voyage on November 8, 2008.

Maiden Voyage and Initial Christening

The Ruby Princess was christened on November 6, 2008, at in , by Trista and , the couple from the series The Bachelorette. The ceremony featured a romance-themed event, including a live wedding, aligning with the ship's branding tied to ' historical association with television series. Following the christening, the ship departed on its two days later, on , 2008, from Fort Lauderdale, embarking on a seven-day itinerary to the Western Caribbean. The route included stops at Cozumel, Mexico; Grand Cayman, Cayman Islands; Ocho Rios, Jamaica; and Princess Cays, Bahamas, before returning to Fort Lauderdale. This inaugural sailing marked the ship's entry into as the ninth and final vessel in ' Grand-class fleet, built by in and delivered in October 2008.

Pre-Pandemic Operational History

Early Itineraries and Routes

The Ruby Princess embarked on her on November 8, 2008, departing from in , for a seven-day Western Caribbean itinerary. This inaugural sailing called at , Mexico; , ; , ; and , , marking the ship's entry into ' fleet operations. Through the 2008-2009 winter season, the vessel maintained a of seven-day roundtrip cruises from Fort Lauderdale to Western Caribbean ports, providing passengers access to popular destinations such as and on a recurring basis. These itineraries emphasized shorter, accessible voyages suited to the ship's Grand-class design and the seasonal demand from Florida's cruise market. For the 2009-2010 season, Ruby Princess transitioned to longer 10-day alternating roundtrip sailings from Fort Lauderdale, with one variant focusing on Southern Caribbean islands including St. Kitts and the other incorporating a full Panama Canal transit en route to Central American and Mexican ports. This expansion allowed for deeper exploration of extended routes, leveraging the ship's capacity for diverse onboard experiences during longer sea days.

Routine Operations and Passenger Experience

Prior to the , routine operations of the Ruby Princess encompassed scheduled cruises typically lasting 7 to 14 days, departing from ports such as for European itineraries, for routes, and Fort Lauderdale for voyages. The ship, accommodating up to 3,080 passengers and staffed by approximately 1,200 members, followed standard maritime protocols including daily navigation, port calls for excursions, and periodic safety drills. Crew responsibilities spanned housekeeping, operations, and programming, with a focus on maintaining vessel hygiene and guest services around the clock. Passenger experiences were structured around daily schedules outlined in the onboard , varying by sea days and port arrivals. Sea days featured morning activities like trivia contests, enrichment lectures, and fitness sessions in the Lotus Spa and fitness center, transitioning to afternoon poolside games, mini-golf, and Movies Under the Stars screenings on the top deck. Evenings included production shows, comedy performances, and live music in the Princess Theater and Piazza atrium, alongside gaming and dancing in nightclubs. Port days allowed for independent exploration or organized shore excursions, with onboard options like spa treatments and shopping in The Shops of Princess providing alternatives. Dining formed a core element, with flexible options in main dining rooms offering multi-course meals, the Horizon Court buffet for casual fare, and specialty restaurants such as Crown Grill for premium steaks and the International Café for lighter bites. Passengers often highlighted the attentive, multinational crew service and food variety, though some reported occasional delays during high-demand periods. The adult-only retreat provided a quieter for relaxation with cushioned loungers and light fare, enhancing the overall leisurely atmosphere. With nearly 900 balconies available, many guests enjoyed private views during sail-aways and scenic passages.

COVID-19 Outbreak and Immediate Aftermath

Outbreak Timeline and Onboard Conditions

The Ruby Princess departed Harbour on March 8, 2020, with 2,671 passengers and 1,148 crew members aboard for a planned 13-day itinerary including New Zealand ports such as , , , , Napier, , , and the . Pre-embarkation screenings cleared all boarded individuals after denying 34 due to illness, though delays necessitated a deep clean before sailing at 10:59 p.m. Illnesses emerged shortly after departure, with initial acute respiratory illness (ARI) and influenza-like illness (ILI) cases noted on March 9–10, aligning with updated national suspect case definitions emphasizing ARI/ILI plus travel history, though not fully applied onboard. By March 15, while at New Zealand ports, over 100 passengers and crew exhibited symptoms, prompting five negative COVID-19 tests in Wellington and a decision to shorten the cruise due to New Zealand's border closures and Australia's impending cruise restrictions.
DateKey Events and Reported Illnesses
March 1652–158 passengers and crew ill (70 , 13 new ILI in prior 48 hours); ship's doctor notified ; self-isolation advised.
March 17101 ill total (36 ILI, 65 ); 112 passenger medical center visits; protocols inconsistently followed.
March 18101–120 cases (104 total: 2.7% ARI rate, 1.26% ILI); 48 tests (24 negative); 10–13 swabs collected (5 negative for ); two passengers medically disembarked via ambulance for severe respiratory symptoms.
March 19Docked at 2:29 a.m.; 110–120 ill (17–24 with fever >38°C); 13 swabs available; granted by 7:39 a.m., enabling disembarkation without mass screening.
Onboard conditions facilitated rapid transmission due to confined spaces, shared dining and entertainment facilities, and challenges in enforcing amid variable hygiene adherence. The medical center, equipped with only 27 initial viral swabs and no onboard capacity, managed cases through selective isolation at the doctor's discretion, while passengers reported confusion over evolving self-isolation guidance starting March 15. Symptoms primarily involved respiratory issues and fever, overwhelming staff without adequate supplies, though the outbreak met the ship's respiratory outbreak threshold (>1% affected) by March 18. Post-voyage testing confirmed 663 (39.4%) and 191 (16.6%) infections, underscoring the limited pre-docking diagnostics.

Quarantine, Disembarkation, and Health Data

The Ruby Princess docked at Sydney's Overseas Passenger Terminal on March 19, 2020, at approximately 2:29 AM local time, carrying 2,671 passengers and 1,146 crew members. Disembarkation commenced at 7: AM and concluded by 10:44 AM, allowing all passengers to exit without mandatory , temperature screening, or enforced , following a "low risk" assessment by the Health Expert Panel the previous day. , the authorization to disembark, was granted at 7:39 AM by the Department of Agriculture, Water and the Environment based on incomplete data, despite reports of acute respiratory illness () among passengers; passengers were merely instructed to self-isolate for days upon return home, a directive frequently disregarded as many traveled interstate or internationally. This process contravened emerging guidelines from the Communicable Diseases Network (CDNA), which advocated isolating suspect cases prior to release and restricting others pending symptom checks by biosecurity officers. Pre-disembarkation health assessments revealed significant onboard illness, with ship medical logs reporting 101 suspect cases and 36 (ILI) cases as of March 18, escalating to 120 (3.26% of total persons) and 48 ILI (1.26%) by docking. Among 110 logged ill individuals, 17 had fevers exceeding 38°C, yet only limited testing occurred: five swabs collected in , , tested negative, while 13 additional onboard swabs remained pending, and 48 tests yielded 24 negatives. No comprehensive swabbing of symptomatic cases was mandated before release, contributing to delayed confirmation of transmission; initial admissions on March 19 identified two positive cases among disembarking passengers. Following passenger disembarkation, the crew remained quarantined aboard the vessel under NSW Health oversight, with restrictions preventing shore leave and mandating isolation protocols amid rising infections; 191 of 1,148 crew (16.6%) later tested positive. Crew disembarkation occurred progressively from late March into April 2020, after fulfilling quarantine periods, though lapses such as unauthorized gatherings were reported. The inquiry deemed the absence of enforced pre-disembarkation quarantine for passengers a critical failure, recommending future protocols include onboard isolation until test results, secure transport to facilities like hotel quarantine, and updated suspect case definitions to account for asymptomatic spread. Post-voyage health outcomes underscored the outbreak's severity, with 663 of 1,682 passengers (39.4%) testing positive and 28 deaths linked to the , primarily among passengers; of 120 suspect ARI cases, 21 (17.5%) confirmed positive. These figures, derived from and retrospective testing, highlighted dynamics comparable to the Diamond Princess (19.2% positivity rate among 3,711 persons), but exacerbated by the lack of containment at port. The Special Commission attributed the lapses to inadequate , communication breakdowns between health authorities and operators, and failure to adapt protocols amid evolving evidence.
Health MetricOnboard/Pre-DisembarkationPost-Voyage Outcomes
Symptomatic Cases120 (3.26% of 3,795 persons)
Symptomatic ILI Cases48 (1.26%)
Ill Persons with Fever >38°C17 of 110
COVID-19 Tests (Pre-Docking)18 swabs (5 negative, 13 pending)
Passenger Positivity Rate663/1,682 (39.4%)
Crew Positivity Rate191/1,148 (16.6%)
Suspect Positivity21/120 (17.5%)
Linked Deaths28

Investigations into COVID-19 Response

Official Inquiries and Findings

The Special Commission of Inquiry into the Ruby Princess, established by the government on April 10, 2020, and led by Commissioner Beth Walker SC, investigated the decisions and actions surrounding the ship's disembarkation in on March 19, 2020. The inquiry examined why passengers and crew—numbering over 2,600 on board—were permitted to leave without comprehensive , despite reports of influenza-like illnesses and two deaths during the voyage that returned from on March 8, 2020. Its final report, released on August 14, 2020, identified "serious mistakes" by NSW Health officials, including an "inexplicable" and "unjustifiable" that underestimated the outbreak's severity and failed to mandate testing for all individuals before release into the community. Key findings highlighted deficiencies in inter-agency communication, such as between NSW Health, the Port Authority of NSW, and federal entities, which contributed to the release of potentially infected persons without or screening protocols aligned with emerging risks. The report criticized the absence of enforced and testing, noting that retrospective linked the outbreak to over 900 infections and 28 deaths in , with community transmission exacerbated by the disembarkation. It recommended systemic reforms, including clearer protocols for cruise ships and mandatory testing in high-risk scenarios, but attributed primary failures to state health authorities rather than the operator, Carnival Australia, emphasizing that "every passenger and crew member should have been tested" during . A separate federal review by the Inspector-General of , published on April 29, 2021, assessed the Australian Border Force's (ABF) role in at-border functions and found "critical errors" in coordination and decision-making that likely amplified the Ruby Princess incident's impact. The report concluded that ABF's failure to enforce stringent or testing—despite awareness of onboard symptoms—contributed to preventable community seeding of up to 600 cases, underscoring gaps in federal-state alignment during early pandemic response. No criminal charges resulted from the NSW investigation launched on April 5, 2020, into potential offenses, and the NSW State terminated review of the matter in October 2023 without initiating a full , citing insufficient grounds for further coronial examination. In March 2020, following the outbreak on the Ruby Princess voyage that departed on March 8, passengers initiated legal action against Carnival plc, the operator trading as , alleging and breaches of Australian Consumer Law (). A was filed in the by Shine Lawyers on behalf of affected passengers, including lead applicant Susan Karpik, claiming the company failed to warn of risks, provided misleading information about health protocols, and neglected its despite known outbreaks on other vessels. On October 25, 2023, Justice Angus Stewart ruled in favor of the plaintiffs, finding Carnival negligent for inadequate pre-embarkation screening, such as visual checks without temperature testing, and for disembarking infected passengers without proper isolation, contributing to at least 28 deaths and over 660 infections among the roughly 2,700 passengers and crew. The court determined Carnival breached ACL guarantees of acceptable quality and fitness for purpose, as well as common law duties, by prioritizing commercial operations over passenger safety amid emerging global evidence of cruise ship vulnerabilities. Carnival was ordered to cover medical costs for Karpik, who contracted the virus and whose husband required intensive care, with the judgment establishing liability for group members to pursue individual damages. Carnival appealed the negligence finding, arguing unforeseeable risks and compliance with contemporaneous guidelines, but on July 28, 2025, the Full Federal Court dismissed the appeal and a cross-appeal by plaintiffs, upholding the trial judgment in its entirety. The appellate court affirmed that Carnival's decisions, including sailing despite Diamond Princess outbreak knowledge in early March 2020, constituted foreseeable rather than an inevitable event. In December 2023, the further enabled overseas passengers to participate by ruling against Carnival's jurisdictional challenges based on U.S. booking terms. Regarding accountability, the rulings imposed civil liability on but stopped short of punitive measures or executive sanctions, with no criminal prosecutions pursued despite initial inquiries into potential manslaughter or . Karpik's separate appeal for additional exceeding $300,000 was rejected in 2025, though the clarified pathways for individualized assessments, potentially leading to multimillion-dollar payouts amid ongoing cost claims exceeding $8 million. Critics, including legal analysts, noted the outcomes highlighted systemic gaps in cruise industry oversight, as Carnival's Bermuda-flagged operations limited direct regulatory enforcement pre-outbreak.

Critiques of Regulatory and Media Narratives

The Special Commission of Inquiry into the Ruby Princess, led by SC and released on August 14, 2020, identified "serious," "inexcusable," and "inexplicable" errors by Health officials in permitting the disembarkation of over 2,700 passengers on March 19, 2020, without mandatory testing, isolation, or enhanced screening despite reports of influenza-like illnesses and deaths onboard. These lapses, including delayed swab processing and inadequate communication with federal biosecurity agencies, facilitated community transmission linked to at least 28 deaths and over 600 cases in . Critics, including affected families, highlighted the absence of prosecutions or disciplinary actions against officials, describing the outcomes as a of for "catastrophic errors" that exposed systemic weaknesses in state-level protocols during the pandemic's early stages. A June 2020 internal Health review of its Ruby Princess handling was lambasted during hearings for employing ", , and words" to deflect responsibility, such as framing decisions as reasonable under uncertainty while omitting key evidence of known risks like the Diamond Princess precedent. evidence revealed minimal inter-agency coordination, with sparse text messages between health, federal border officials, and the prior to disembarkation, underscoring a narrative of fragmented oversight rather than unified enforcement. Federal-level critiques emerged in an August 2021 report attributing "critical errors" to the Department of Home Affairs and , including failures to invoke powers under the Biosecurity Act 2015 to mandate , which contributed to the outbreak's escalation beyond the vessel. This blame-shifting between and federal entities, as documented in contemporaneous coverage, was seen by observers as a regulatory tactic to dilute individual agency culpability amid broader unpreparedness for maritime importation risks. Media portrayals of the incident emphasized Carnival Corporation's operational negligence—such as inadequate onboard sanitation and ventilation—culminating in a 2023 Federal Court ruling that the company misled passengers on COVID-19 risks, yet underemphasized parallel government regulatory shortfalls in containment. Reports from outlets including The Guardian and ABC detailed state health missteps but often framed them within a narrative of exceptional crisis novelty, potentially softening perceptions of preventable procedural lapses like the non-enforcement of pre-existing quarantine guidelines for symptomatic vessels. Critics within the cruise sector and legal commentary argued such coverage was "unfair, slanted, and biased," prioritizing corporate liability—evidenced by class actions yielding settlements—over scrutiny of public officials' decisions, which evaded equivalent legal or professional repercussions. This selective focus aligned with patterns of institutional self-protection, where empirical evidence of causal failures in risk assessment and enforcement was subordinated to narratives absolving systemic policy gaps predating the voyage.

Post-Pandemic Operations

Resumption of Service and 2022 Health Incidents

The Ruby Princess resumed passenger operations on October 31, 2021, departing from for itineraries including voyages to , , and the . These sailings marked the ship's return following the global suspension of cruise activities due to the , with protocols including mandatory vaccination, testing, and masking requirements enforced by in alignment with CDC guidelines. In early 2022, the ship experienced multiple outbreaks among fully vaccinated passengers and crew, prompting scrutiny from health authorities. On March 27, 2022, the Ruby Princess docked in after a 15-day roundtrip voyage, with multiple confirmed cases aboard despite adherence to and pre-embarkation testing protocols. A subsequent roundtrip itinerary ending April 11, 2022, resulted in at least 73 passengers testing positive for upon completion, contributing to a cumulative total of 253 cases reported over five weeks across three voyages involving approximately 9,000 passengers. The Centers for Disease Control and Prevention (CDC) placed the Ruby Princess under investigation in April 2022 as one of 53 cruise ships flagged for elevated test positivity rates exceeding operational thresholds, amid broader concerns over breakthrough infections in vaccinated cohorts. responded by enhancing mitigation measures, including increased ventilation, enhanced cleaning, and , while asserting compliance with directives; however, the incidents highlighted ongoing risks in confined environments even post-vaccination era. No deaths were directly linked to these 2022 outbreaks, contrasting with earlier pandemic events, and operations continued without further regulatory halts.

2023 San Francisco Allision

On July 6, 2023, at approximately 0606 local time, the cruise ship Ruby Princess contacted Pier 27 at the , , while attempting to moor following a 10-day voyage from . The 947-foot vessel, operated by , struck the pier during berthing maneuvers under the guidance of a local harbor pilot. No injuries were reported among the approximately 3,000 passengers and crew on board, and no occurred. The (NTSB) determined the probable cause of the allision to be the master's failure to adequately account for environmental currents affecting the 's approach. The incident resulted in minor to the ship's , including buckled plates and a gash on the portside corner above the , as well as substantial to the 's fenders and . Total estimated to the and reached $1.2 million. The U.S. initiated an investigation into the event, focusing on compliance with navigation and piloting requirements in , where state law mandates the use of licensed bar pilots. Temporary repairs were made to the ship's hull, including application of sheeting to cover the visible gash, allowing the vessel to depart on July 10, 2023, after clearance. described the contact as unexpected but confirmed no impact on passenger safety.

2024-2025 Voyages and Minor Incidents

In 2024 and 2025, the Ruby Princess operated regular voyages, including five-day round trips from to , , and longer cruises featuring ports such as Skagway, Juneau, and Ketchikan. These sailings accommodated up to approximately 3,000 passengers and maintained standard post-pandemic protocols, though isolated health and technical issues arose. On December 2, 2024, during a return from a five-day itinerary, a 72-year-old male passenger was reported missing, with authorities believing he had gone overboard around 6:50 a.m. Pacific Time approximately 10 miles west of . The U.S. launched an aerial and surface search, but no recovery was confirmed, and the incident was under investigation by and federal authorities. A outbreak affected the Ruby Princess on its December 2–18, 2024, voyage, with 103 of 3,001 passengers (3.4%) and 12 of 1,142 crew members (1.1%) reporting gastrointestinal symptoms including and . The Centers for Disease Control and Prevention (CDC) confirmed as the pathogen through laboratory testing of stool samples, prompting enhanced sanitation measures onboard. During a July 9, 2025, 11-night Alaska sailing, the vessel experienced multiple propulsion failures starting two days into the voyage, reducing speed and forcing itinerary adjustments. Ports such as Endicott Arm were skipped, Victoria, British Columbia, was canceled, and stops in Ketchikan and other locations were shortened; passengers received partial compensation, including onboard credits, but expressed dissatisfaction with the response. On August 26, 2025, two unrelated medical emergencies occurred off the coast during an voyage, necessitating coordinated airlifts by Canadian and U.S. helicopters. A 52-year-old suffered and required , while a 99-year-old man experienced complete esophageal blockage; both were transported to hospitals in critical condition.

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