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Alsco

Alsco Uniforms is a multinational specializing in the rental, laundering, and delivery of work uniforms and linens, as well as facility services including hygiene products, supplies, and floor care solutions. Founded in 1889, it serves diverse industries such as healthcare, hospitality, industrial, and food service, operating over 200 locations worldwide and serving more than 350,000 customers. The company was established by George A. Steiner in , initially as a simple towel delivery service that evolved into a comprehensive commercial laundry and rental operation. Headquartered in , , Alsco has pioneered several industry standards over its 136-year history, including the introduction of the continuous roll dispenser and on-site garment lockers, which improved and convenience in commercial settings. These innovations reflect its commitment to eco-friendly practices and operational efficiency, with services encompassing customizable uniforms (such as flame-resistant and high-visibility apparel), table linens, healthcare garments, and integrated facility maintenance programs. As a privately held, family-owned enterprise, Alsco emphasizes through water-efficient laundering processes and recyclable materials, positioning it as a leader in the services sector. In 2005, it was recognized by as one of America's largest private companies, highlighting its enduring impact on global business hygiene and uniform management.

Company Overview

Founding and Headquarters

Alsco was founded in 1889 in , by 15-year-old George A. Steiner, who purchased a modest delivery route from the Lincoln Steam Laundry for $50.80, marking the beginning of what would become a pioneering enterprise in the linen rental industry. Operating initially with a horse-drawn cart, Steiner delivered cloth s to local businesses such as barber shops, butcher shops, and restaurants, addressing a practical need for clean, reusable linens in an era before widespread mechanized laundering. This venture positioned Alsco as the first company in the United States to offer commercial linen rental services, starting with basic provisions and gradually expanding to aprons and other textiles. In 1895, amid an in that hampered growth, Steiner relocated the business to , , where more favorable conditions, including a booming industry, promised better opportunities for expansion. The move established as the enduring , serving as the central hub for administrative oversight, operational coordination, and ongoing innovations in textile services ever since. Today, the headquarters at 505 East 200 South continues to anchor Alsco's strategic direction from this location. From its inception, Alsco has remained family-owned, passing leadership through generations of the Steiner family and prioritizing long-term stability over public trading, which has contributed to its resilience and consistent growth over more than a century.

Business Scope and Scale

Alsco is a leading provider of managed rental, , and services, catering primarily to industries such as healthcare, , , and food service sectors. The company offers comprehensive solutions including leasing with and maintenance, supply for hotels and hospitals, and ancillary services like floor care mats, restroom supplies, and kits. These services emphasize reliability and , supporting businesses that require consistent, high-volume textile and sanitation needs. In terms of scale, Alsco serves more than 350,000 customers through more than 200 locations across 13 countries, as of 2025. In February 2025, Alsco acquired MacIntosh Services as part of its growth strategy. As a , it was recognized by as one of America's largest private companies, reflecting its significant position in the services , though no updated ranking was available as of 2025. The company's global footprint enables it to deliver tailored services to diverse markets, from urban healthcare providers to remote industrial sites. Alsco's operations generate estimated annual in the multi-billion range, based on private analyses, underscoring its dominance in the and rental market. It employs approximately 16,000 to 20,000 people globally, focusing on a service-oriented model that involves weekly delivery, laundering, and replacement cycles to ensure uninterrupted supply for clients. This workforce supports the 's commitment to efficient, route-based and on-site processing at specialized facilities.

History

Origins and Early Development

Alsco originated in 1889 when 15-year-old George A. Steiner purchased a delivery route in , for $50.80 from the Lincoln Steam Laundry, marking the beginning of a service focused on renting clean cloth s to local businesses such as barbershops and butchers. Steiner, operating before school hours with his brother Frank's assistance, manually collected and delivered s, establishing the core model of weekly , laundering, and replacement that would define the company's operations. This humble start laid the foundation for Alsco's evolution from a local service to a pioneer in the and . By the mid-1890s, economic opportunities prompted Steiner to relocate the business to , , in 1895, where he utilized horse-drawn wagons for efficient collections and deliveries across the growing western region. The company expanded its offerings in the early 1900s, transitioning from towel rentals to include aprons and , becoming the first U.S. firm to provide comprehensive weekly uniform laundering and delivery services, which included garments for and service sectors. In 1910, Alsco constructed its first industrial laundry plant in to support scaling operations, and by 1912, it was incorporated as the American Linen Supply Company with a valuation of $150,000 and branches in Ogden, , St. Paul, and . A key innovation came in 1918 when Frank G. Steiner patented the continuous roll , enhancing hygienic dispensing and influencing early industry standards for in commercial settings. The company experienced significant growth during , as increased industrial and wartime demands for clean linens and uniforms bolstered expansion in the Midwest and West, with branches serving essential business needs amid labor shortages. Alsco further developed hygienic laundering protocols during this period, emphasizing thorough cleaning processes that set benchmarks for cleanliness and reliability, helping to establish norms for the emerging rental service sector. The 1920s saw continued branching into cities like and , solidifying its regional footprint. Navigating the in the 1930s proved challenging, yet Alsco survived through cost-efficient operations, such as optimized route deliveries and in-house laundering, supported by a loyal customer base in key western and midwestern markets. The company recapitalized in 1930, valuing its operations at $1.5 million, and remained debt-free by prioritizing steady sales efforts over aggressive expansion during the economic downturn. This resilience allowed Alsco to maintain its pioneering role in uniform rentals and linen services, focusing on practical innovations that ensured service continuity for essential industries.

Growth and Modern Expansion

Following , Alsco experienced significant post-war growth, consolidating its operations under the American Linen Supply Company name in 1948 and opening 16 new branches across the , which nearly tripled its sales by 1959. During the and , the company further expanded by building five industrial plants and adding 17 new branches, including 11 domestic and six international locations, while upgrading facilities with motorized vehicles for deliveries and automated laundries to enhance efficiency. This period marked a shift from horse-drawn wagons to modern , supporting Alsco's transition from a regional supplier to a national player in uniform and linen services. Alsco's international expansion accelerated in the 1970s with entries into markets including , alongside , , , , , and , managed through its Foreign Linen Supply Division and the establishment of Steiner Company International in , , in 1974. By the , under third-generation leadership from Richard Steiner, who became in 1960, the company diversified beyond core linen services into areas like and , with non-linen revenues comprising one-third of total sales by 1989; this era also saw the transition to fourth-generation family involvement, solidifying Alsco's global footprint. Today, Alsco operates as a fifth-generation family-owned with over 150 locations in 14 countries. In recent years, Alsco has pursued aggressive growth through strategic acquisitions and infrastructure investments. In 2024, the company acquired Churchill Linen, a family-owned provider in with facilities in and , expanding its reach in the and healthcare sectors. That same year, Alsco opened a state-of-the-art 62,000-square-foot laundry facility in , , featuring advanced like an 18-pocket tunnel washer—the only one of its kind in —to serve growing demand in the region. In 2025, Alsco further strengthened its Canadian presence by acquiring Topper Linen in , enhancing service capabilities for industrial and healthcare clients. Additionally, the company entered a multi-year sponsorship with the as the official Mop Crew provider starting in the 2024-2025 NBA season, marking its seventh such NBA partnership and boosting brand visibility. From the 2010s onward, Alsco shifted toward eco-focused growth, adopting a circular economy model with initiatives like solar power integration, water conservation, and reusable product lines to reduce environmental impact while expanding operations. The COVID-19 pandemic amplified demand from the healthcare sector, where Alsco's services for hospitals and facilities saw increased volumes as workers operated extended hours to maintain hygienic standards, contributing to overall revenue resilience amid broader economic challenges.

Services and Products

Uniform Rental Services

Alsco's uniform rental services provide weekly rental, cleaning, and delivery of workwear tailored to various industries, ensuring employees receive fresh, professional attire without the burden of in-house management. These services encompass a range of garments, including aprons and chef coats for the food and beverage sector, scrubs and lab coats for healthcare, and coveralls along with high-visibility gear for industrial applications. By handling inventory tracking and employee turnover exchanges, Alsco maintains availability and consistency for its clients. Customization is a key feature of Alsco's offerings, allowing businesses to personalize uniforms through , logo integration, expert measuring, and fit adjustments such as tailoring for different body types or color-coding by department. For instance, healthcare facilities can opt for slim-fit scrubs with stretch panels, while operations use color-coded smocks to denote handling areas like raw versus finished goods. Alsco's proprietary inventory management system supports these options by monitoring stock levels and facilitating seamless replacements, reducing downtime for customers. The laundering process involves industrial-scale facilities that employ custom, NPE-free formulas designed for specific fabric types, ensuring effective and hygienic . Garments undergo , repair, and replacement as needed, with environmentally sustainable practices that recycle water and minimize chemical use. Multiple Alsco branches hold TRSA Hygienically Clean Healthcare , verifying with rigorous hygiene protocols through regular audits. Alsco's programs differentiate in regulated sectors by prioritizing and , such as providing OSHA-compliant flame-resistant and high-visibility uniforms for settings, HACCP- and GMP-aligned apparel for , and hygiene-focused rentals that support healthcare standards. These tailored solutions help businesses meet occupational and requirements without additional administrative effort. As part of its broader operations serving over 355,000 customers, Alsco's services emphasize reliability and industry-specific expertise.

Linen and Facility Services

Alsco's linen rental services encompass a range of textiles tailored for commercial use, including bed , tablecloths, napkins, towels, washcloths, and utility , all provided through a managed rental model that includes laundering and . These offerings are designed to ensure hygienic cleanliness, with the company employing scientifically formulated detergents and advanced water systems that reduce and water usage by up to 50% over the past decade. In , Alsco became the first in the commercial linen rental industry to earn certification, verifying that its table linens and napery products meet rigorous microbiological standards to eliminate harmful , following onsite inspections and testing. Complementing the linen rentals, Alsco's facility services provide essential maintenance products such as entrance mats, anti-fatigue mats, mops, industrial towels, restroom supplies including soaps, sanitizers, and products, as well as kits and OSHA-compliant cabinets. These services incorporate integrated programs like the Just-in-Time inventory management, which minimizes cross-contamination through scheduled restocking and flat-rate weekly rentals, alongside cleaning protocols such as the Perfect Mix System for chemical dispensing and Clean Shield Disinfectant Service for enhanced sanitation. Additionally, Alsco offers solutions and specialized items like Smart Drain products to prevent plumbing issues, all aimed at maintaining and compliance in client facilities. The and facility services are applied across key sectors, including where spa towels, bed s, and tablecloths ensure guest comfort and presentation; healthcare, featuring patient sheets, utility towels, and gowns laundered to strict infection control standards; and settings, providing durable shop rags and absorbent mats for workplace safety. In healthcare specifically, Alsco's processes align with accreditation and the TRSA Hygienically Clean Healthcare certification, held by 44 of its branches as of September 2024, confirming the elimination of pathogens like , , and through validated laundering that meets CDC and ANSI guidelines. Alsco's service delivery involves customized on-site schedules, where soiled linens are collected via provided bins and replaced with freshly laundered items to designated areas, minimizing client downtime and ensuring continuous supply. The company monitors usage patterns, performs inspections and repairs as needed, and replaces worn textiles proactively, adapting to business fluctuations without upfront investment from clients. This route-based model, supported by over 135 years of experience, extends to facility products with regular maintenance and restocking to uphold hygiene and functionality across all served locations.

Operations and Global Presence

North American Operations

Alsco's operations in the United States are centered at its corporate headquarters in , , which serves as the primary hub for strategic oversight and administrative functions. The company maintains an extensive network of over 80 mixed-processing facilities across , with the majority located in the U.S., enabling efficient service delivery to diverse industries such as , healthcare, and . Major operational hubs are established in high-demand regions including , , and , where facilities support large-scale uniform and linen processing for local markets. For instance, Alsco operates multiple branches in for West Coast distribution, several plants in to cover the Southwest, and key sites in to serve the Southeast. This U.S. footprint was further strengthened in 2024 through the acquisition of Churchill Linen, which expanded Alsco's presence in by integrating facilities in and surrounding states. In Canada, Alsco's activities are concentrated in key urban areas, with established facilities in , , and . The Surrey plant, a state-of-the-art facility spanning 4.5 acres and capable of processing over 300,000 pounds of weekly, opened in 2024 to enhance service capacity in . Capacity in the Toronto area grew significantly in 2025 with the acquisition of Topper Linen and Uniform Service, adding a second dedicated plant and expanding Alsco's ability to handle increased demand for uniform rentals in the . These Canadian operations focus on sectors like healthcare and food services, aligning with regional needs while integrating local delivery fleets for timely service. Alsco's North American operational model relies on centralized laundering plants that process uniforms and to high standards, followed by regional networks for weekly pick-up and to ensure minimal disruption for clients. This approach supports compliance with U.S. labor regulations, including (OSHA) standards for workplace safety, and Canadian environmental requirements under provincial guidelines for water usage and in industrial laundering. Employee training programs emphasize North American safety protocols, such as heat-stress mitigation and slip-prevention measures, to maintain low incident rates and foster a culture of compliance across facilities. As one of the leading providers in the U.S. uniform rental market, Alsco holds significant influence in key sectors like industrial and hospitality services. This regional dominance contributes to the company's broader global presence of over 180 locations.

International Operations

Alsco's international operations outside North America commenced with the launch of its Australian subsidiary in 1963, marking the company's initial expansion into the Asia-Pacific region. In New Zealand, Alsco acquired NZ Towel Supply—a company founded in 1910—in 1998, integrating it and rebranding as Alsco Uniforms New Zealand to broaden service offerings. As of 2025, these operations include multiple processing facilities in Australia and New Zealand, with a particular emphasis on hospitality linens such as tablecloths, napkins, and towels to support the tourism sector in the latter. The company's footprint extends to Asia through facilities in , , and , totaling three sites that deliver uniform and linen rental services tailored to local industries. In Europe, Alsco's presence remains limited, primarily anchored by the 2018 acquisition of CLEAN Linen Services Ltd. in the , which added seven strategic laundry facilities, alongside operations in , , the , and often via joint ventures. Overall, Alsco's international network contributes to its presence across 13 countries, serving diverse sectors while exporting innovations from its U.S. base, such as advanced laundering technologies. To navigate regional variations, Alsco adapts to stringent local regulations, including compliance with the European Union's (GDPR) for handling customer data in uniforms and services across its continental European operations. In , the company adheres to water usage standards for industrial laundering, achieving a 6% reduction in water consumption per kilogram of processed textiles since 2022 through efficient processes. Growth is driven by localized offerings, such as high-visibility uniforms and hygienic services for Australia's and linen solutions for New Zealand's tourism-driven market.

Sustainability and Innovations

Environmental Initiatives

Alsco has implemented several key programs to enhance environmental sustainability in its operations, particularly through water conservation and emissions reductions. In its laundry facilities, the company has achieved a 50% reduction in water usage over the past decade by adopting advanced recycling technologies and optimized laundering processes. The 2025 Sustainability Growth Report highlights further progress, including annual water savings of 44.4 million liters through efficiency measures and wastewater treatment initiatives, such as a 30% reduction at the Pakistan Towelling Factory via a dedicated treatment plant. On carbon emissions, Alsco reports a 13% decrease in CO2e per kilogram since 2022, with specific projects like the Christchurch biomass boiler yielding an 87% emissions cut, equivalent to avoiding 1,990 tons of CO2 annually. Certifications underscore Alsco's commitment to hygienic and eco-friendly standards, with 44 branches certified under the Hygienically Clean program as of 2024. has shifted toward sustainable inputs, including NPE-free formulas that improve water and while maintaining cleanliness, and investments in energy-efficient machinery, such as upgrades that reduced gas consumption by 21% in facilities. Additionally, Alsco earned Bronze Partner status in the NSW Advantage program, recognizing its broader environmental efforts. Looking ahead, Alsco has set ambitious goals, including net-zero waste by 2030 as part of its Big Bold Goals framework, alongside a target to reduce use by one-third by the same year. To support models, the company partners with organizations like BlockTexx in , which has diverted over 1 million kilograms of textile waste from landfills since 2018, and ImpacTex in , 79,000 kilograms of garments and preventing 254 tons of CO2 emissions. These initiatives contribute to significant impacts, such as diverting 20% more waste from landfills since 2022 and avoiding thousands of tons of waste through the rental model, which extends product lifecycles compared to single-use ownership.

Technological and Industry Innovations

Alsco has a long history of pioneering innovations in the textile rental and laundering industry, beginning with advancements that addressed challenges in the early 20th century. In 1918, company founder George A. Steiner patented the first continuous roll , a designed to provide fresh towel sections on demand and eliminate the risks associated with shared, reusable public towels. This significantly improved sanitation in and public facilities, setting a standard for contactless solutions. Building on this, Alsco pioneered the use of on-site garment lockers, enabling workers to store dirty uniforms securely and access clean ones directly at their workplaces, which enhanced operational efficiency and reduced cross-contamination risks. In recent decades, Alsco has integrated cutting-edge technologies to streamline management and service delivery. The company employs RFID () tracking embedded in uniforms to monitor in , from collection and laundering to delivery and return, minimizing shortages and optimizing route planning. This system, implemented across its global operations, ensures precise accountability and supports scalable service for large client bases in industries like healthcare and . Additionally, Alsco has invested in advanced laundering processes, including customized, science-based formulas that extend fabric life while maintaining cleanliness standards. Alsco's influence extends to industry standards through certifications and material developments. In 2018, it became the first company in the commercial linen rental sector to earn certification for table linens, confirming that its laundering processes meet rigorous hygiene protocols for and environments. These efforts reflect Alsco's commitment to R&D to meet evolving industry demands.

Corporate Affairs

Leadership and Ownership

Alsco remains a owned by the Steiner family, now in its fifth generation of stewardship since its founding in 1889 by George A. Steiner. This structure has allowed the company to prioritize long-term strategic decisions without the pressures of public market expectations. The current leadership is headed by (Bob) Steiner as , a fourth-generation member who assumed sole CEO responsibilities following his brother Kevin Steiner's retirement from the co-CEO role in 2022 after 43 years of service. Key executives include Jim Kearns as , overseeing global operations with over years at the company, and Andrew Steiner, a fifth-generation member, as , focusing on financial strategy and growth initiatives. The leadership team emphasizes values such as integrity, customer focus, and employee commitment, which have been core to decision-making across generations. Governance at Alsco is managed through a family-led board that incorporates industry expertise to guide operations, reflecting its status as a non-public entity that avoids short-term demands in favor of . A notable leadership transition occurred in December 2000, when third-generation leader Richard R. Steiner stepped down as and CEO, passing control to his sons and Kevin Steiner, ensuring continuity into the fourth generation. This handover in the early exemplified the family's approach to gradual succession, maintaining operational stability during the shift.

Philanthropy and Community Involvement

Alsco Uniforms has demonstrated a strong commitment to through targeted donations supporting vulnerable communities, particularly in areas affected by and social challenges. In 2025, the company donated $50,000 to Father Joe's Villages in to aid services for individuals experiencing , including , meals, and healthcare resources. This contribution aligns with Alsco's emphasis on , building on prior efforts such as a $25,000 donation plus 500 kits to for Texas flood relief in July 2025, which supported immediate aid and recovery projects for affected residents and responders. Additionally, Alsco has made ongoing contributions to healthcare nonprofits, including participation in the Eskaton Foundation's Philanthropic Partner Program to fund health, housing, and social services for seniors. The company engages in strategic partnerships that extend its community involvement, particularly through sports sponsorships that promote local teams and events. In May 2024, Alsco extended its long-term partnership with Real Salt Lake to include the Utah Royals FC, providing uniform and facility services to support Major League Soccer and National Women's Soccer League activities in Utah. Similarly, in November 2024, Alsco announced a Mop Crew sponsorship with the Houston Rockets for the 2024-2025 NBA season, supplying branded uniforms and mops for on-court maintenance while highlighting the company's services to businesses. These collaborations not only enhance fan experiences but also foster community pride and economic support in host cities. Alsco's employee volunteer programs encourage workforce participation in local outreach, reinforcing its service-oriented ethos. For instance, staff at the branch have volunteered quarterly to serve meals at the , while employees collect food donations and maintain uniforms for the local community . In terms of direct community support, Alsco focuses on practical aid for and relief operations, donating over 2,000 first aid kits in 2023 alone, alongside repurposed for emergency use. These initiatives, including sponsorship of ' events, underscore the company's dedication to cleanliness and service as core values that extend beyond business operations to societal benefit.

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