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Bee Network


The Bee Network is Greater Manchester's publicly controlled integrated transport system, encompassing franchised bus services, Metrolink trams, and future rail connections, designed to deliver seamless, affordable travel across the region. Launched in phases starting on 24 September 2023, it represents the first major re-franchising of buses since the 1986 deregulation, with (TfGM) overseeing operations to prioritize reliability, frequency, and accessibility over private profit motives.
Key features include a unified livery for buses, the Bee card for contactless payments with capped fares at £2 for single journeys, and a dedicated for tracking and journey planning, aiming to reduce fragmentation in the previously privatized network. By mid-2025, the network had expanded to cover most of , adding new routes like the 629 service between and Platt Bridge, while integrating active travel options such as cycling infrastructure. Early assessments indicate improved service reliability in some areas, with passengers reporting more consistent buses under public control. Despite these advances, the rollout has encountered challenges, including initial teething problems with school routes leading to complaints, by drivers over pay in September 2025, and technical issues like 'card clash' risks during the introduction of system-wide tap-in/out ticketing in March 2025. TfGM has addressed these through operational adjustments and warnings against scams mimicking network promotions, underscoring ongoing efforts to stabilize the system amid its ambitious scale.

History

Origins and Legislative Background

The deregulation of bus services in under the Transport Act 1985, which took effect on 26 October 1986, marked the origins of the challenges that later prompted the creation of the Bee Network. This legislation abolished quantity licensing for bus routes outside , allowing private operators to register services freely while privatizing municipally owned fleets, with the aim of fostering competition and efficiency. However, in , it resulted in route fragmentation, service withdrawals in less profitable areas, and a 40% decline in bus mileage by the early 2000s, exacerbating urban congestion and reducing accessibility. The , established on 1 April 2011 to coordinate regional transport, initially operated under the deregulated framework but gained enhanced powers through a 2014 devolution agreement. The election of as the first on 4 May 2017 shifted focus toward re-regulation, with Burnham announcing in December 2017 an intention to pursue bus franchising to restore local control over routes, fares, and standards. This ambition was enabled by the Bus Services Act 2017, enacted on 19 April 2017, which amended the Transport Act 2000 to empower mayoral combined authorities to implement franchising schemes without requiring approval from the Secretary of State for Transport, provided they followed statutory consultations and assessments. The Act also introduced advanced quality partnerships as an interim option but prioritized franchising for areas seeking comprehensive oversight. Following public consultations from October 2020 to January 2021 and an independent assessment confirming economic viability, Mayor Burnham approved the Bus Franchising Scheme on 25 March 2021, initiating the tendering process for operators under the Bee Network brand. This decision positioned as the first region outside to fully franchise buses since deregulation, reversing the privatized model by specifying service requirements while contracting private operators to deliver them. The legislative framework required the GMCA to demonstrate that would improve services without undue financial risk, a threshold met through projected benefits including stabilized fares and network integration with trams and cycling.

Planning and Announcement

On 25 March 2021, Mayor formally announced the decision to pursue bus franchising under powers granted by the Bus Services Act 2017, aiming to restore public control over local bus services deregulated since 1986. This followed an initial consultation launched by (TfGM) in October 2019, which evaluated franchising against alternatives like enhanced partnerships with private operators, with franchising selected for its potential to enable integrated ticketing, fare regulation, and service prioritization. The planning process included statutory assessments of economic, social, and environmental impacts, as required by , alongside procurement preparations for operators to deliver standardized yellow-and-black liveried vehicles under TfGM specifications. In December 2021, the formal process commenced with invitations to tender planned for the first phase, targeting northern and western areas including , , and parts of and . A detailed timeline was unveiled on 14 March 2022, outlining a phased rollout: Tranche 1 operational from autumn 2023, followed by Tranche 2 (Bury, Oldham, Rochdale, and parts of Manchester, Salford, and Tameside) in 2024, and Tranche 3 (remaining areas including Stockport, Trafford, and Tameside) by late 2024. The Bee Network name, drawing from Greater Manchester's worker bee emblem, was adopted to signify an integrated system linking buses with trams, cycling, and walking routes, with announcements emphasizing improved reliability, accessibility, and a single fare cap. Challenges during planning included a by bus operators in early 2022, dismissed on 9 March, affirming the franchising assessment's validity and allowing procurement to proceed. By January 2023, contract awards for Tranche 1 operators were revealed, setting the stage for the network's initial launch on 24 September 2023.

Phased Implementation Timeline

The Bee Network's bus franchising was implemented in three tranches, transitioning services from the deregulated market to publicly controlled contracts managed by (TfGM). This phased approach allowed for gradual integration, testing of systems like the contactless payment "hopper" fare, and operator transitions while minimizing disruptions.
TrancheRollout DateAreas CoveredKey Details
124 September 2023Wigan, , and parts of Bury and Initial rollout covered approximately 100 routes with operators such as and shifting to franchised contracts; introduced Bee Network branding, unified ticketing, and real-time information.
224 March 2024, , and additional parts of BuryExpanded to over 150 routes, incorporating further operator adjustments and enhancements to service frequency in response to early feedback from Tranche 1.
35 January 2025Remaining areas including central , , , , and Completed franchising of all 577 bus routes and 1,600 vehicles across , achieving full integration with standardized yellow liveried fleet and £2 hopper fares valid for 1-2 hours.
By early 2025, the bus phases marked the foundational completion of the Bee Network's public control model, with subsequent focus shifting to rail integration planned for 2026 onward.

Bus Operations

Franchising Process

The bus franchising process for the Bee Network in was enabled by powers granted to the under the Bus Services Act 2017, following a deal that allowed local control over bus services previously deregulated under the Transport Act 1985. (TfGM), acting on behalf of the (GMCA), conducted assessments of the local bus market, including economic impact analyses and public consultations, before the approved the franchising scheme in 2022. This scheme shifted from a deregulated model—where private operators set routes and fares—to a publicly commissioned system, enabling unified branding, ticketing, and network planning under the Bee Network. To manage implementation risks and costs, TfGM divided the network into three tranches for sequential procurement and rollout, excluding school-specific services initially. Tranche 1 covered areas including Bolton, Wigan, and parts of Bury, Salford, and Manchester, launching on 24 September 2023; Tranche 2 encompassed additional northern and eastern districts, starting 24 March 2024; and Tranche 3 completed the franchise across the remaining south and central areas on 5 January 2025. Each tranche involved TfGM specifying routes, frequencies, and standards, followed by competitive tendering where operators bid on delivering services with their own vehicles and staff. Contracts are awarded based on criteria including price, operational capability, and social value commitments, such as local employment and emission reductions, with awards announced publicly—e.g., Go North West for much of Tranche 1, and Diamond Bus North West and for Tranche 2. Successful operators must adhere to Bee Network specifications, including real-time information, accessibility, and integration with trams and active travel modes, while TfGM handles customer-facing elements like the MyBee app for ticketing and journey planning. Employee transfers during operator changes are protected under TUPE regulations to minimize disruption. Ongoing management emphasizes performance metrics, with TfGM monitoring punctuality (targeting over 90% on-time), reliability, and through data from vehicle tracking and passenger feedback. Contracts include incentives and penalties tied to these KPIs, and cross-boundary services require TfGM-issued permits to ensure with standards. Future re-procurement, planned in phases post-initial terms (typically 5-7 years), will incorporate lessons from early tranches, such as increased of 14% year-on-year in initial areas, to refine bidding and operations.

Tranche 1 Rollout

The first tranche of Bee Network bus franchising commenced operations on 24 September 2023, encompassing the full boroughs of and , as well as select routes in parts of Bury and . This phase marked the initial transition from the deregulated bus market to a franchised model under (TfGM), with contracts awarded to Go North West for certain services and Rotala (via its Diamond Bus North West subsidiary) for others, introducing approximately 200 buses in yellow Bee Network livery across over 100 routes. Implementation involved enhanced service frequencies, extended operating hours on key corridors, and standardized fare structures, including contactless payments and the Bee Network mobile app for ticketing, though full tap-on-tap-off contactless functionality was deferred until later tranches. Early performance data indicated operational stability, with no widespread disruptions reported at launch; subsequent monitoring showed punctuality rising to 86.5% for June to August 2024, up from 70.5% in the comparable pre-franchising period, attributed to contractual requirements for minimum performance standards and TfGM oversight. To address capacity demands, TfGM deployed 20 additional vehicles in Tranche 1 areas during 2024, targeting high-demand routes in and Bury, which supported further reliability gains and passenger uptake. These enhancements aligned with the model's emphasis on public control over specifications, contrasting prior deregulated operations where private operators prioritized profitability over network-wide coordination.

Tranche 2 Rollout

Tranche 2 of the Bee Network bus franchising commenced operations on 24 March 2024, expanding the network to include , , the remainder of Bury, parts of , and north . This phase integrated 136 bus routes into the franchised system, increasing overall coverage to approximately 50% of . Contracts for operating services in Tranche 2 were awarded to Diamond Bus North West, First Manchester, and Stagecoach Manchester, who assumed responsibility for delivering standardized Bee Network features such as liveried vehicles, unified ticketing via the Bee Card or app, and real-time information. Mobilisation activities, including depot preparations and staff training, progressed according to schedule in the lead-up to launch. Post-launch, the first set of performance enhancements targeted high-demand corridors, introducing extra vehicles on routes 59, 83, and 84 to boost capacity and reliability. Additional measures to improve across the Tranche 2 area were planned for implementation later in 2024 and into early 2025. The rollout also supported local job creation through operator expansions and network investments.

Tranche 3 Rollout

The third of Bee Network bus commenced operations on 5 2025, marking the completion of the phased rollout across all areas of and transitioning the final commercially operated services to the franchised model. This phase integrated bus services primarily in south Manchester, , , and , encompassing approximately 200 routes previously managed by private operators under deregulated competition. Contracts for Tranche 3 were awarded in March 2024 following a competitive process, with operators including Travel for major depots such as Hyde Road and Sharston, alongside Diamond Bus North West and Go North West securing smaller franchise packages. The rollout coincided with fleet enhancements, achieving 25% electric buses network-wide by late April 2025 and over 50% new vehicles by March 2025, with 75% of the fleet under four years old. To support adoption, adult ticket prices were reduced, including the 7-day Bee Any Bus pass to £20 and the 28-day version to £80, effective around the launch. Initial performance data indicated strong results, with punctuality in Tranche 3 services exceeding pre-franchising levels in the early months post-launch, barring a handful of days affected by external factors like weather. This tranche's integration enabled full local authority oversight of frequencies, fares, and standards, contributing to overall Bee Network bus growth of 14% year-on-year in franchised areas by mid-2025. The completion also ended independent commercial operations for legacy providers like in the region, aligning all services under unified Bee Network branding and ticketing.

Fleet and Operators

The Bee Network bus services are delivered by multiple private operators contracted through franchising by (TfGM). Key operators include Go North West, Manchester, First Manchester, Diamond Bus North West, and , each managing specific geographic franchises or routes across the three tranches of rollout. Tranche 1, launched in September 2023 covering areas like , , and parts of and Bury, is primarily operated by Go North West from depots in and . Tranche 2, introduced in July 2024 in northern and eastern districts including and , involves Manchester and First Manchester operating from depots such as Middleton and Queen's Road. Tranche 3, completing the network on January 5, 2025, across southern and central including and , features for large franchises like Hyde Road and Sharston, alongside Manchester, Diamond Bus North West, and First Manchester. The fleet totals approximately 1,600 buses operating 577 routes, with a strong emphasis on modernization and zero-emission vehicles to meet environmental goals. By March 2025, over 52% of buses were new, and 75% were less than four years old, reflecting substantial investments in fleet upgrades. Electric buses form a growing segment, including 100 models ordered for early tranches, 67 Enviro200 low-emission vehicles for Diamond Bus North West, and 83 MCV double-deck electrics at the depot, one of the UK's first fully electric facilities. Additional zero-emission conversions, such as replacing engines with electric powertrains at Go North West's depot, and purchases of 94 new electric buses alongside 72 Euro VI compliant vehicles, support a target of a fully electric fleet by 2030. The fleet predominantly features double-decker and single-deck buses in unified yellow Bee Network livery, equipped with standardized ticketing machines and accessibility features.

Rail and Tram Integration

Current Rail Services

Rail services within operate under national franchises managed by the , distinct from the locally franchised bus operations of the Bee Network. The primary provider of commuter and regional trains is Northern, which delivers the bulk of local services across approximately 96 stations in the area, including key radial lines from Manchester Piccadilly and Manchester Victoria to destinations such as , , , Bury, , , , and . Additional regional connectivity is handled by on cross-Pennine routes to , , and , while long-distance intercity services to and are operated by . Integration with the Bee Network currently occurs through coordinated journey planning, timetable information, and multi-modal ticketing facilitated by (TfGM). Passengers can purchase combined bus-rail-tram tickets via the Bee Network app or systems, enabling seamless transfers at interchanges like Manchester Piccadilly, where rail connects with Metrolink trams and Bee Network buses. However, operational decisions, fares for rail-only journeys, and service reliability remain under the control of the respective operators, without the standardized livery or direct oversight applied to franchised buses. Service frequency varies by line, with peak-hour intervals as short as every 10-15 minutes on core routes like to , supported by TfGM's real-time departure displays at stations. Electrification efforts, such as the completed Wigan-Bolton line upgrade in July 2025, have enabled electric multiple-unit operations on select corridors, improving efficiency but not yet altering franchise structures. Overall, these services carried millions of passengers annually pre-pandemic, with TfGM reporting gradual recovery in ridership amid national challenges like industrial disputes.

Tram Network Enhancements

(TfGM) has committed nearly £150 million from 2025 to 2027 for maintenance, upgrades, and enhancements to the Metrolink tram network, aligning with Bee Network's goal of seamless multi-modal integration. These investments address capacity constraints and infrastructure resilience, including the Metrolink Capacity Improvement Programme (MCIP), which targets expanded service frequencies and reliability to accommodate projected ridership growth driven by economic development. In 2025, targeted works include track renewals, signaling upgrades, and power system reinforcements, necessitating periodic disruptions such as the six-day closure of the to from October 20 to 25 for essential and points replacements. An additional £24 million was invested in prior Metrolink enhancements, focusing on fleet and improvements to reduce and improve . TfGM initiated procurement in August 2025 for a new multi-year infrastructure contract, potentially spanning up to 12 years from 2027, to oversee ongoing upgrades including potential depot expansions and digital signaling integrations. Expansion efforts under Bee Network include £6 million allocated in August 2025 to advance strategic outline cases for new Metrolink lines and extensions, aiming to connect all ten boroughs by linking underutilized heavy rail corridors. Key projects encompass the East to extension, with its outline business case completion targeted for autumn 2025 and construction slated for 2030, alongside pilots on lines like to Marple by the end of 2026. Longer-term visions, outlined by TfGM, project full rollout by 2030 and exploratory tunnelled metro-style services to enhance radial beyond current surface limitations. These enhancements prioritize empirical capacity modeling over speculative demand forecasts, with phased implementation tied to funding milestones from and local authorities.

Planned Rail Franchising

In January 2025, Greater Manchester Combined Authority (GMCA) and Transport for Greater Manchester (TfGM) outlined a three-phase plan to integrate local commuter rail services into the Bee Network by 2028, enabling unified ticketing, branding, and operational oversight akin to the bus franchising model. This devolution of rail powers from national to regional control, supported by the government's English Devolution White Paper and rail reform agenda, positions TfGM to manage eight lines serving 96 stations, with 64 stations integrated by the end of 2028 and the remainder by 2030. The initiative aims to boost ridership by simplifying fares and enhancing connectivity across bus, tram, and rail modes, addressing fragmented national franchising that has limited local customization. Phase 1, targeted for completion by December 2026, focuses on the Manchester Victoria to and Manchester to lines, incorporating initial stations and introducing Bee Network-branded elements such as yellow-liveried trains where feasible. Phase 2, by December 2027, expands to the to and to via routes, adding further stations and prioritizing step-free access upgrades at 60% of sites by 2028 (up from 43%). Phase 3, concluding by late 2028, includes , via Atherton and , and lines, with new infrastructure like the £32 million station opening in 2027 to support freight diversion and passenger growth. TfGM's control will extend to management and specification, potentially through direct awards or regional contracts replacing elements of national franchising, pending government approval. Central to the integration is a contactless "tap-in, tap-out" system with daily and weekly fare caps, mirroring bus and tram operations to eliminate mode-specific penalties and encourage modal shifts. This requires coordination with current operators like Northern and , whose franchises expire amid broader UK rail reforms under . Capital costs total £114 million by 2028/29, with £34 million already allocated as of January 2025, funded via GMCA borrowing and central grants. Proponents, including Mayor , argue this regional franchising-like structure will remove growth barriers by aligning services with local demand, though implementation hinges on legislative and industry cooperation.

Cycling and Active Modes

Infrastructure Developments

The Bee Network incorporates infrastructure developments for and active travel modes, aiming to create segregated routes that integrate with bus, , and rail services across . Central to this is the delivery of high-quality, protected cycleways and pedestrian facilities to encourage shifts from car use. By spring 2025, approximately 130 km of segregated walking, wheeling, and routes had been completed, progressing toward a target of 176 km by 2027. Key projects include the Manchester to Chorlton Cycle Way, a flagship 5 km protected cycleway linking the city center to southern suburbs, developed in phases with completions such as Area 2 (protected junction at Royce Road and cycleway to Chester Road) in autumn 2022 and Area 3 (Manchester Road from Seymour Grove to Sandy Lane) in winter 2023. Other notable completions encompass the Wilmslow Road Cycleway, a protected route from Rusholme to the city center finished in winter 2018, and Cross City Centre Cycle Links along Chester Road (A56), upgraded in winter 2019 to enhance cycle and pedestrian connectivity at junctions. In August 2025, the Bee Network Committee approved £20.7 million for active travel initiatives, allocating £8.6 million specifically to such as resurfaced pavements, new and crossings, upgraded junctions, improvements, and measures. Additional supported £2 million for Bee Network crossings, focusing on signalized upgrades near , and £1.1 million for remedial works to maintain and enhance existing routes for . These developments form part of the broader Beelines plan, targeting over 2,700 km of high-quality active travel routes region-wide to connect communities and reduce reliance on motor vehicles.

Promotion and Usage Data

The Bee Network promotes and active modes through initiatives like the Bee Active campaign, which offers resources, route planning, and behavior change programs emphasizing accessibility and clear communications. Complementary efforts include the active travel campaign, highlighting resident experiences to encourage short-trip walking and , and the Wheels and Walks project funding community groups for local walking, wheeling, and activities. Bikeability training has seen nearly 24,000 school places filled in the last year, a 25% increase from the prior year, supporting skill development for young cyclists. Usage data indicates 13% of Greater Manchester residents cycle at least weekly, while 47% walk or wheel five days a week, covering 1.2 million miles daily. Over the past five years, the proportion of short journeys (under 1 km) taken on foot has risen from 52% to 57%, with car usage for such trips declining. The Starling Bank Bike Hire scheme reached 1 million rides and 2.5 million kilometers traveled by November 2024, since its launch in November 2021. The 2024 Active Travel Annual Report documents a 21% increase in and 20% in walking/wheeling compared to the previous year, attributed in part to Bee Network infrastructure and promotional activities. volumes in exceeded 1 million journeys by October 2023, a record achieved a month ahead of schedule, reflecting growing adoption amid network expansions. By mid-2025, the Bee Network included 133 km of compliant routes, correlating with sustained usage growth.

Design and Technology

Branding and Livery

The Bee Network's branding draws inspiration from the , a historic emblem of representing industriousness and community. The color palette centers on yellow and black, evoking the bee's stripes, which are applied across bus liveries, vehicles, signage, and digital interfaces to create a unified visual identity. The logo incorporates a stylized bee motif paired with the text "Bee Network," typically set against a yellow background for high visibility. This design was unveiled on September 22, 2022, by Mayor as part of the network's rollout strategy. Bus operators must adhere to standardized livery guidelines, featuring full yellow exteriors with black accents, the bee symbol, route numbers, and markings. Implementation of the livery on franchised buses has involved significant , with £4.9 million allocated for repainting and vehicles as of April 2024, according to data. Trams under Metrolink operations similarly display yellow-fronted designs with bee elements, enhancing recognizability across the integrated system.

Ticketing and App Integration

The Bee Network implements a unified ticketing framework designed for simplicity and affordability, featuring contactless pay-as-you-go across buses and trams. Passengers tap in using bank cards, credit cards, or mobile devices like and , with automatic fare calculation ensuring the lowest cost through daily (£5 adult, £2.50 child) and weekly (£20 adult, £10 child) capping for unlimited bus travel. This system extended to all Bee Network buses on March 23, 2025, following prior implementation on trams in 2019, aligning Greater Manchester's operations with international standards in cities like . Single-trip options include the Bee Bus hopper ticket at £2 for adults and £1 for children, valid for multiple buses within for up to 2 hours from first tap-in, promoting efficient transfers without additional cost. Longer-term passes, such as 28-day Bee Bus tickets at £40, are available digitally, supporting broader integration under the system's emphasis on modal simplicity. The Bee Network app serves as the primary digital interface for ticketing and journey management, enabling users to purchase tram tickets, plan routes, access live departure times, and locate nearby stops. Developed by Softwire for , the app unifies bus and tram services in its interface, with features like saved payment details for expedited buys and Express Mode for to facilitate quicker boarding. Contactless portals complement the app by allowing users to review charges, download statements, and track travel history via card details. Launched in 2023, the app continues to evolve, with ongoing enhancements for multi-modal pay-as-you-go integration.

Performance and Impact

Ridership and Reliability Metrics

Since its phased rollout beginning in September 2023, the Bee Network has recorded substantial growth in bus ridership. Between September 24, 2023, and September 14, 2024, franchised Bee Network bus services carried 58.6 million passengers. Year-on-year bus journeys on services brought under local control rose by 12% as of September 2025, with a 14% increase specifically on routes integrated into the Bee Network. Overall bus patronage in reached 88.7 million journeys in 2024, reflecting a recovery exceeding double the 2021 low and aligning with projections of approximately 160 million annual journeys once full franchising is complete. Reliability metrics, particularly , have shown improvement post-franchising, though challenges persist due to and network integration. (TfGM) defines bus as services arriving no more than one minute early or five minutes late, with weekly reports tracking performance across Bee Network routes. In March 2025, network-wide on-time performance reached 75.8%, up from 71.6% in March 2024 when only about 20% of services were franchised. Earlier snapshots, such as April 2024, indicated 74.6% for the week of April 28 to May 4, demonstrating incremental gains amid ongoing operational adjustments. TfGM attributes enhancements to better route planning and enforcement, though external factors like urban density continue to impact consistency.

Economic and Social Effects

The Bee Network has contributed to job creation in , with hundreds of new positions generated through the process and of new bus fleets, including roles in operations, , and supply chains across the region. These developments support broader economic connectivity by linking residents to employment opportunities, aligning with 's 50% real since 2000, which has outpaced the UK's 33% over the same period. By fostering reliable , the network aids decongestion efforts, yielding economic benefits such as reduced traffic delays and improved air quality, though long-term quantification remains ongoing. Ridership increases underscore the network's role in stimulating economic activity, with bus journeys rising by 17 million in 2024 compared to 2023, reaching over 170 million annually, and 14% year-on-year growth in initial franchised areas. This uptick, driven by factors like a £2 cap and integrated ticketing, enhances productivity by facilitating access to work and education, positioning buses—which comprise 75% of trips—as a key driver of the region's £80 billion economy. Socially, the Bee Network has expanded , with 83.9% of the now within 400 meters of a half-hourly bus or service, up from 78% in 2022 and targeting 90% by 2030. Over half of its buses feature enhanced features by spring 2025, including dual bays and priority seating signage, promoting inclusivity for disabled users. Initiatives like half-price fares for 18- to 21-year-olds and extended 24-hour services further improve equity in access to , , and healthcare, particularly in deprived areas. Increased safety measures and real-time information via the app have also boosted passenger confidence, contributing to higher usage among vulnerable groups.

Criticisms and Controversies

Financial Subsidies and Costs

The Bee Network's operations rely on public subsidies to cover routes and services not commercially viable for private operators, with funding drawn from fare revenues, local taxpayer levies, and grants. In the 2024/25 financial year, net expenditure on bus totaled £102.4 million, a significant increase from £29.8 million in 2023/24, reflecting the progressive rollout of franchised services across . This expenditure funds contracted operations, , and enhancements like zero-emission vehicles, with costs escalating as local control expands to encompass the full network by 2025. Local contributions form a core subsidy mechanism, primarily through the Greater Manchester Combined Authority's (GMCA) transport —equivalent to a precept on —totaling approximately £112 million annually from district authorities to support the bus network's non-profitable segments. These funds, alongside fares covering over 75% of operating costs when combined with local sources, enable the maintenance of comprehensive coverage but impose a direct fiscal burden on residents, with the levy rising to accommodate demands. For 2024/25, bus received £42 million specifically from this levy structure, supplemented by retained business rates and other district revenues. Central government provides targeted subsidies, including £66.5 million in bus secured in November 2024 to sustain capped fares amid pressures, and £18 million in emergency support announced in June 2023 to safeguard services through March 2024. Broader allocations, such as the £2.5 billion investment pledged in June 2025, target and , with portions earmarked for Bee Network depot upgrades and fleet transitions by 2030, though these capital grants do not fully offset recurring revenue shortfalls. Additional grants, like £21 million in "other" categories for 2025/26 (including bus service enhancements), underscore ongoing dependency on national support to bridge the gap between revenues and full costs. Critics note that while subsidies preserve , they contribute to upward pressure on local taxes and potential inefficiencies in a franchised model, where operators receive risk-free payments but public bodies absorb losses from underutilized services. Official projections indicate sustained subsidy needs, with the 2025/26 GMCA transport revenue budget allocating increased grants for non-viable operations post-full .

Labor Relations and Strikes

In August 2025, over 2,000 bus drivers employed by Bee Network operators, including , , and First Bus, rejected initial pay offers ranging from 3.5% to 4.5%, prompting threats of organized by the Unite union. Mayor urged operators to improve offers to avoid disruption, highlighting the network's reliance on these workers for its franchised services. The dispute escalated in September 2025, with Unite confirming six additional strike dates across operators, targeting services in areas like , , , and south , where entire regions faced potential shutdowns. Planned walkouts on October 10-11 and subsequent dates were suspended after operators presented revised proposals, allowing Unite to ballot members. By mid-October 2025, nearly 2,000 Unite members at and voted to accept an "excellent" improved pay deal, averting strikes scheduled for October 18, 23, and 24. Similarly, First Bus drivers had earlier endorsed a better offer, resuming normal operations. These resolutions followed ballot approvals, with noting minimal service impacts due to suspensions, though the actions underscored ongoing tensions over wages in the post-franchising model.

Service Reliability Issues

The Bee Network experienced significant reliability disruptions during its initial rollout in and on September 24, 2023, with widespread delays and cancellations attributed to operational teething problems, including driver route familiarization challenges, ticketing system glitches, and external factors such as congestion and roadworks. These issues led to falling below targets in the franchised areas during the first quarter, though services still outperformed non-franchised routes in passenger carryover. A notable incident occurred on a Tuesday morning in May 2025, when three consecutive early-morning services on route 347 from to Haughton Green—scheduled before 8:00 a.m. and coinciding with exams—were cancelled due to driver availability shortages and . (TfGM) Chief Network Officer Danny Vaughan described the cancellations as "unacceptable," issuing an apology and announcing immediate collaboration with operator to implement scheduling changes starting the following week; Metroline cited unforeseen staffing issues but affirmed steps to enhance continuity. Passenger complaints have persisted into 2024 and 2025, highlighting frequent diversions, breakdowns, and lateness that disrupt commutes, such as arriving late for school despite boarding earlier services or encountering multiple non-operational buses roadside. Official punctuality metrics reflect these concerns, with on-time arrivals (defined as within one minute early to five minutes late) averaging 78.6% for the week of October 5–11, 2025, and 80.9% for July 13–19, 2025—figures indicating improvement over pre-franchising baselines but still vulnerable to recurring pressures like roadworks, seasonal traffic increases (up 5% journey times), and vehicle or staffing contingencies. TfGM reports acknowledge that while franchised operations have stabilized, external disruptions continue to erode perceived reliability among users.

Future Developments

Expansion Projects

In August 2025, approved £6 million in funding to advance proposals for new and lines within the Bee Network, aiming to extend Metrolink services to underserved areas. This includes developing a strategic outline case starting in summer 2026 for expansions to Salford Crescent and , with longer-term ambitions to connect all ten boroughs to the system. An outline business case for a link serving , , Heywood, and Bury is targeted for completion in 2026, building on existing rail infrastructure to enhance connectivity. Bus fleet expansion supports ongoing network growth, with approximately 140 new zero-emission buses introduced in late 2024 and early 2025 to facilitate the full franchising rollout across Greater Manchester by March 2025. New routes include the 629 service launching on October 27, 2025, connecting Golborne and Platt Bridge with daytime operations, marking the third entirely new Bee Network bus route. Frequency improvements on routes such as 607, 608, and 610, alongside pilots for 24-hour services in Bury and Rochdale introduced in autumn 2025, address rising demand and night-time economy needs. Rail integration represents a major scope expansion, with plans to incorporate eight commuter rail lines and 96 stations into the Bee Network by the end of 2028 under public control, starting with initial takeovers from to and by December 2026. This franchising shift, unveiled in January 2025 by Mayor , seeks to standardize ticketing, branding, and operations across bus, , and for seamless multimodal travel.

Long-Term Goals and Challenges

The Bee Network aims to achieve a fully zero-emission bus fleet across by 2030, supported by £2.5 billion in government funding allocated for electrification and related infrastructure. Broader integration targets include incorporating the remaining 32 rail stations into the network by 2030 and expanding the Metrolink tram system through new lines, such as extensions to and Port Salford, as outlined in the Greater Manchester Transport Strategy 2040. Complementary objectives encompass carbon neutrality for the transport system by 2038 and , targeting zero road fatalities and serious injuries by 2040. Active travel forms a core pillar, with plans to develop the UK's longest integrated walking and cycling network spanning 1,800 miles, ensuring 95% of the population lives within 400 meters of a safe route by 2040. The strategy seeks to shift 50% of all trips to sustainable modes, including enhanced rail capacity via projects like HS2 and Northern Powerhouse Rail, alongside seamless interchanges and 15-minute frequencies on key corridors. Rail integration is phased, with eight corridors targeted by 2028 to boost annual journeys by up to 1.2 million within four years. Sustaining these ambitions faces substantial hurdles, including chronic funding shortfalls exacerbated by post-pandemic revenue losses, inflation-driven cost escalations, and dependence on allocations totaling billions for and expansions. imposes an annual economic burden of £1.3 billion, necessitating to cap vehicle traffic growth, while demands infrastructure adaptations for and emissions reductions amid rising freight demands. Operational challenges, such as rail reliability issues from crew shortages and the complexities of rollout—like Tranche 3 mobilization by January 2025—further complicate scalability and mode shift toward .

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