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Cintas

![Cintas logo](./assets/Cintas_logo_$2 Cintas Corporation (NASDAQ: CTAS) is an American multinational corporation headquartered in , that provides rental and sales of corporate identity uniforms, along with facility services including mats, mops, restroom supplies, first aid and safety products, and fire protection to over 1 million businesses primarily in . Founded in 1929 during the Great Depression by Richard "Doc" Farmer and his wife Amelia as Acme Industrial Laundry Company in Cincinnati, Ohio, the business initially focused on laundering and recycling industrial rags from factories before expanding into uniform rentals under the leadership of Doc's son, Richard T. "Dick" Farmer, who joined in 1965 and transformed it into a major enterprise. By fiscal year 2025, ending May 31, Cintas reported of $10.34 billion, up 7.7% from the prior year, with approximately 48,300 employees, reflecting sustained through expansion and acquisitions in a competitive service industry. The company has faced legal challenges, including class-action lawsuits over retirement plan management settled for $4 million in and disputes with labor unions leading to claims by Cintas against organizing efforts, though these have not materially hindered its operational expansion or market position.

History

Founding and Early Expansion (1929–1970s)

Cintas Corporation originated in 1929 when Richard "Doc" Farmer and his wife Amelia began collecting and laundering used industrial rags in Cincinnati, Ohio, after the Great Depression shuttered the circus where they had performed as aerialists. Operating initially as Acme Industrial Laundry Company from a small facility, the business addressed demand for economical cleaning supplies amid widespread economic distress, evolving from rag salvage into a rental service model. The early years involved overcoming natural disasters that tested resilience: a 1938 Ohio River flood destroyed the original plant, leading to relocation to Norwood, Ohio, and a rebranding to Acme Wiper and Industrial Laundry. In 1940, Doc's son Hershell assumed leadership, redirecting efforts toward shop towel rentals to stabilize operations as a service-oriented enterprise. A 1946 fire razed the Norwood facility, prompting construction of a durable concrete replacement that served until 1962. Following Doc's death in 1952, Hershell maintained conservative growth without debt, but the business remained regionally confined with modest scale. Expansion accelerated in 1957 when Hershell's son, Richard T. "Dick" Farmer, joined full-time at age 22 and pivoted toward uniform rentals, a strategic shift that nearly doubled revenues by 1959 via dedicated sales hires. By 1962, revenues had grown sixfold from prior levels, coinciding with a move to a larger Ridge Road plant and the opening of the first out-of-state branch in Richmond, Indiana. The 1960s saw further diversification, including the 1964 name change to Acme Uniform and Towel Supply, the 1965 acquisition of Perfection Laundry and Towel Supply (rebranding to Acme Uniform and Linen, Inc.), and collaboration on durable 65/35 polycotton fabric blends in 1966, which enhanced uniform longevity. Annual revenue approached $2 million by 1967, supported by operational efficiencies. In 1968, Richard T. Farmer established Satellite Corporation to centralize distribution and mitigate merger tax issues, acquiring Kleen Uniform Linen Supply in Cleveland as an initial step. Acme merged into Satellite in 1970, streamlining structure ahead of broader growth. By 1973, the company rebranded to Cintas—derived from "conservative, integrity, no trouble added service"—with sales surpassing $10 million and operations spanning 13 states, including new facilities in Midwest hubs like Chicago and Detroit. This period marked the transition from local linen supplier to a multi-state uniform service provider, driven by family-led innovation and opportunistic acquisitions rather than external financing.

Public Listing and National Growth (1980s–1990s)

Cintas Corporation went public in 1983, offering a minority stake at $17 per share on the over-the-counter market, which provided capital for further expansion. The company transitioned to trading on the NASDAQ exchange in 1984. In fiscal year 1983, revenues stood at $63 million, reflecting a solid base for leveraging public markets to fund acquisitions and operations. Throughout the 1980s, Cintas pursued national growth by entering 17 new geographic markets, primarily through targeted acquisitions of smaller uniform rental firms, which enabled rapid scaling without building facilities from scratch. A notable early move was the 1980 acquisition of Industrial Towel and Uniform in Houston, Texas, strengthening its presence in the South. Revenues doubled to approximately $285 million by 1989, driven by this consolidation strategy amid an industry growing at over eight percent annually. In the 1990s, expansion accelerated with the addition of 70 new cities between 1992 and 1997, further solidifying Cintas's national footprint in uniform rental and related services. Sales reached $401.5 million in 1992, up 13.9 percent from the prior year. The company intensified acquisitions, completing 65 deals from 1997 to 1999, including Uniforms to You in 1998 (with about $150 million in sales) and Unitog Co. in 1999 (a $357 million transaction that elevated Cintas to the largest uniform rental provider in North America). Revenues surpassed $1 billion in 1998, capping three decades of uninterrupted sales and profit growth. Leadership transitions supported this phase, with Bob Kohlhepp ascending to president and COO in 1985, then CEO in 1996, while Scott Farmer became president and COO in 1998.

Modern Expansion and Challenges (2000s–Present)

In the 2000s, Cintas pursued aggressive expansion through strategic acquisitions, including the purchase of Unitog Company in 2000, which solidified its position as North America's largest uniform rental provider and marked 30 consecutive years of sales and profit growth. Further deals in 2002 encompassed uniform rental firm Omni Services and first-aid providers such as Petragon and American First Aid, broadening service offerings beyond core uniforms into safety and facility management. This acquisition strategy continued into the 2010s, culminating in the 2017 acquisition of G&K Services for approximately $2.2 billion, its largest deal to date, which boosted rental revenue by 25% and propelled annual revenue past $5 billion while eliminating a key competitor and enhancing route density. Cintas extended operations internationally during this period, establishing facilities in Canada and the United Kingdom while focusing primarily on North American markets through over a dozen acquisitions across the U.S. and select foreign sites. Revenue growth reflected this scaling, rising from around $2 billion annually in the early 2000s to $10.34 billion in fiscal year 2025, with organic growth of 8.0% driven by expanded customer bases in uniform rental, first aid, and hygiene services. The company joined the S&P 500 index amid this trajectory, underscoring sustained financial momentum despite economic cycles. Cintas encountered legal challenges, primarily related to employment practices, including multiple U.S. Equal Employment Opportunity Commission (EEOC) lawsuits alleging sex and race discrimination in hiring and compensation. In 2015, it settled a class-action claim for $1.5 million over failure to hire women as service sales representatives in Michigan from 1999 to 2009, without admitting liability. Similar resolutions included a $152,500 payment in 2010 for sexual and racial harassment claims at a facility and $424,463 in 2019 for hiring and pay disparities affecting minorities and women as a federal contractor. In 2019, an additional $650,000 settlement addressed compensation bias against female, Black, and male production workers in Philadelphia. More recently, in 2022, class claims advanced against Cintas by Southwest Airlines employees alleging health issues from toxic uniforms supplied by the company. These cases, often resolved via consent decrees, highlighted ongoing scrutiny of hiring and workplace policies amid rapid growth.

Acquisition Strategy and Key Deals

Cintas Corporation's acquisition strategy emphasizes both incremental "tuck-in" purchases to bolster local customer bases, distribution routes, and operational capacity, and larger bolt-on deals to penetrate new service categories and geographic markets. This dual approach has enabled the company to achieve rapid scale in its core uniform rental business while diversifying into complementary segments such as first aid and safety, fire protection, document management, and facility services, thereby reducing reliance on any single revenue stream and capturing synergies in processing, distribution, and cross-selling. The strategy aligns with Cintas' focus on long-term organic and inorganic growth, as outlined in its fiscal 2025 annual report, where acquisitions are prioritized alongside share repurchases and dividends, contingent on favorable economic conditions and valuation opportunities. Early acquisitions laid the foundation for national expansion. In 1965, Cintas acquired Perfection Laundry and Towel Supply, prompting a rebranding to Acme Uniform and Linen Supply, Inc., to reflect its evolving rental operations. The 1980 purchase of Industrial Towel and Uniform in Houston represented the company's largest deal to that point, targeting high-growth urban markets to enhance route density. The 1990s marked entry into specialized services: the 1993 acquisition of Maryatt Industries introduced cleanroom garment handling, while 1997's purchase of American First Aid launched the First Aid & Safety division. The 1999 acquisition of Unitog Co. solidified Cintas as North America's leading uniform rental provider by integrating Unitog's manufacturing and distribution assets. Diversification accelerated in the 2000s. The 2002 acquisition of Omni Services expanded into restroom hygiene supplies, and 2003 deals for Kamp Fire Equipment and Smartshred added fire protection services and document destruction capabilities, respectively. Later additions, such as the 2011 purchases of Cleanway Industries and Chemtron for industrial cleaning, and the 2013 acquisition of DunnWell to build a national fire protection network, further broadened the portfolio. The most transformative deal occurred in 2017 with the $2.2 billion acquisition of G&K Services, announced on August 16, 2016, at $97.50 per share; it boosted rental revenue by 25%, elevated total annual revenue beyond $5 billion, and generated projected annual synergies of $130–140 million through combined processing facilities and administrative efficiencies. In January 2025, Cintas proposed acquiring rival UniFirst Corporation for $275 per share in cash, valuing it at approximately $5.3 billion—a 46% premium to UniFirst's 90-day average stock price—but withdrew the unsolicited offer in March 2025 following UniFirst's rejection, citing inadequate terms and execution risks.

Business Operations

Core Products and Services

Cintas Corporation's core business revolves around the rental, cleaning, and maintenance of uniforms and work apparel, serving industries such as manufacturing, healthcare, hospitality, and automotive. The company provides a comprehensive uniform rental program that includes weekly pickup and delivery of garments, soil removal, industrial laundering, repairs, and replacement to ensure consistent availability and hygiene for employees. This service model emphasizes durable, branded apparel options like shirts, pants, jackets, and coveralls, often customized with company logos to enhance professional image and compliance with industry standards. Beyond apparel, Cintas delivers facility services including floor care and restroom hygiene supplies. Floor maintenance involves mat rental, cleaning, and treatment to reduce slip-and-fall risks and improve aesthetics, while restroom services provide dispensers for , paper products, air fresheners, and sanitizers with scheduled restocking to maintain cleanliness and reduce waste. These offerings are designed for high-traffic environments, with products like bio-based cleaners and odor counteractants supporting environmental and health compliance. The company also supplies first aid and safety products, encompassing kits, cabinets, personal protective equipment (PPE) such as gloves, eyewear, hearing protection, and respirators, as well as over-the-counter medications like pain relievers and antiseptics. Fire protection services include extinguisher inspections, maintenance, and training, ensuring regulatory adherence under standards like those from the National Fire Protection Association. Flame-resistant clothing and high-visibility gear further address workplace hazards in sectors like construction and utilities. These integrated services aim to minimize operational disruptions while promoting employee safety and facility efficiency.

Rental, Maintenance, and Distribution Model

Cintas operates a subscription-based rental model for uniforms, , floor mats, towels, and related services, where customers for ongoing provision, cleaning, and replacement of items tailored to their and size. Each participating employee typically receives an initial allocation of 11 garments, enabling rotation for daily use while soiled items are collected weekly. This recurring service structure ensures hygiene and compliance with occupational standards, as Cintas handles all inventory management without upfront capital outlay or burden on the customer. Maintenance involves industrial laundering processes designed to remove contaminants, soils, and odors through hygienic methods, allowing employees to change uniforms before and after shifts for safety in sectors like and . Repairs are performed proactively, with 97% of issues detected and addressed prior to redelivery, supplemented by automatic replacements for irreparable damage to maintain program integrity. These services extend beyond apparel to facility items, incorporating disinfection and quality checks at Cintas' processing facilities to meet regulatory requirements for . Distribution relies on a network of over 11,700 dedicated routes across the United States and Canada, supported by 12 regional distribution centers that facilitate efficient logistics from sourcing to delivery. Route service representatives or drivers conduct weekly pickups and drop-offs using branded trucks, ensuring timely replenishment synchronized with customer operations and minimizing disruptions. The supply chain integrates 3,000 suppliers, three manufacturing plants, and annual sourcing of 42 million units, enabling scalable fulfillment through centralized planning and localized execution.

Supply Chain and Technological Innovations

Cintas maintains a vertically integrated supply chain that supports its uniform rental and facility services model, encompassing strategic sourcing, manufacturing, and distribution across North America. The company operates five manufacturing facilities and 12 distribution centers as of fiscal year 2024, enabling efficient production and logistics for its rental programs. These facilities handle the processing, laundering, and delivery of garments and products to over 1 million customer locations weekly via a fleet exceeding 10,000 service vehicles. Sourcing constitutes a core element, with Cintas procuring approximately 42 million units annually from around 3,000 suppliers spanning 21 countries, involving an estimated $900 million in annual spend managed by 1,800 dedicated employee-partners. The company emphasizes supplier diversity and compliance, conducting training for personnel on ethical issues including prevention under the California Transparency in Supply Chains Act. This network ensures replenishment and production planning aligned with customer demand, minimizing disruptions through robust relationships and global representation. In technological innovations, Cintas has pursued to enhance operational efficiency and service delivery. Deployment of SAP Business Technology Platform (BTP) centralizes data collection and analysis, integrating with SAP Extended Management to provide real-time visibility across distribution operations, reducing turnaround times by two-thirds and achieving 97% efficiency in key processes. Complementary tools include SAP Commerce Cloud for the "myCintas" customer portal, facilitating online ordering and tracking, alongside for management. Further advancements incorporate artificial intelligence, with a 2024 initiative leveraging Google Cloud's Vertex AI to build a generative AI-powered internal knowledge center. This system empowers over 46,000 employees by providing instant access to company information, documentation, and best practices, accelerating decision-making and reducing search times. Investments in automation, data analytics, and upgraded CRM systems support predictive maintenance and customer service optimization, contributing to Cintas' recognition as one of America's Most Innovative Companies in 2025 by Fortune. These efforts extend to supply chain visibility tools like LogistiVIEW, addressing prior gaps in tracking rental inventory across facilities.

Corporate Governance

Leadership and Executive Team

Todd M. Schneider has served as President and Chief Executive Officer of Cintas Corporation since June 1, 2021, following his election by the board to succeed Scott D. Farmer. Prior to this, Schneider held the position of Executive Vice President, overseeing key operational divisions. Scott D. Farmer, son of founder Richard T. Farmer, led as CEO from July 2003 until his retirement from that role on May 31, 2021, while retaining the position of Executive Chairman of the Board, which he assumed in September 2016. The executive team reports to Schneider and includes James N. Rozakis as Executive Vice President and Chief Operating Officer, responsible for overseeing core business operations across Cintas' service segments. Scott A. Garula serves as Executive Vice President and Chief Financial Officer, having succeeded J. Michael Hansen in that role effective April 2025; Garula previously led the Rental Division as President. J. Michael Hansen, who retired as CFO after a tenure that included managing financial strategy during periods of revenue growth exceeding 10% annually in recent fiscal years, transitioned to Assistant to the CEO. Cintas' Board of Directors, which provides strategic oversight to the executive team, comprises nine members as of October 2025, including Executive Chairman Scott D. Farmer, CEO Todd M. Schneider, Lead Director Joseph Scaminace, and independent directors such as Beverly K. Carmichael (appointed January 2024), Karen L. Carnahan, Melanie W. Barstad, Martin Mucci, Ronald W. Tysoe, and Robert E. Coletti. The board emphasizes continuity from the company's founding family roots while incorporating external expertise in finance, operations, and governance.

Ownership Structure and Shareholder Policies

Cintas Corporation (NASDAQ: CTAS) maintains a public ownership structure with significant insider holdings, particularly by members of the founding Farmer family. As of recent filings, insiders collectively own approximately 14.9% of shares, led by Scott Farmer, son of founder Richard T. Farmer and former CEO, who holds 14.4% or about 57.7 million shares. Institutional investors control around 52% of the company, with the general public and other retail investors holding the remaining 33%. This distribution reflects broad market participation while affording insiders substantial influence through board representation and aligned long-term interests.
Major ShareholderOwnership PercentageShares Held (Approximate)
Scott Farmer14.4%57,662,934
Vanguard Group9.55%38,384,133
BlackRock7.0%28,148,878
State Street3.76%15,118,190
The company's common stock carries standard voting rights, with each share entitled to one vote on matters submitted to shareholders, including director elections and major transactions. There are no dual-class share structures or super-voting provisions that disproportionately empower founders or insiders beyond their economic stake. Cintas issues a single class of common stock traded on NASDAQ, supplemented by occasional preferred stock with limited rights, but these do not alter core shareholder voting dynamics. Shareholder return policies emphasize consistent capital distribution via dividends and repurchases. Cintas has increased its annual dividend for over 40 consecutive years, with the board approving a 15.4% quarterly hike to $0.45 per share in July 2025, payable to shareholders of record. The firm authorizes periodic stock buybacks to enhance per-share value, including a $1.0 billion program in July 2024, reflecting confidence in intrinsic value and a commitment to accretive repurchases rather than aggressive payouts. These policies, outlined in proxy statements and 10-K filings, prioritize long-term growth alongside returns, with restricted stock awards to executives vesting as full shareholder equivalents, including voting and dividend rights during the period. Governance guidelines require periodic board review of such practices to align with shareholder interests, without adopting defensive measures like staggered boards beyond standard terms.

Financial Performance

Revenue Growth and Segment Breakdown

Cintas Corporation reported total revenue of $10.34 billion for fiscal year 2025, ended May 31, 2025, reflecting a 7.7% increase from $9.60 billion in fiscal 2024. This growth included 8.0% organic expansion from higher sales volumes across segments, augmented by 0.8% from acquisitions, but tempered by 0.9% due to fewer workdays and 0.2% from unfavorable foreign currency translation. Historically, revenue has expanded consistently, rising from $8.82 billion in fiscal 2023 to the 2025 figure, with annual increases averaging 7-9% amid economic cycles including the COVID-19 recovery period. The company's operations are divided into three reportable segments: Uniform Rental and Facility Services, First Aid and Safety Services, and All Other (encompassing Fire Protection Services and Uniform Direct Sales). Uniform Rental and Facility Services dominates, comprising 77.1% of fiscal 2025 revenue at $7.98 billion, up 6.8% from $7.47 billion in 2024; this segment includes recurring rental and maintenance of workwear, floor mats, mops, shop towels, and restroom consumables, alongside direct catalog sales. First Aid and Safety Services generated $1.22 billion in fiscal 2025, or 11.8% of , a 14.2% rise from $1.07 billion the prior year, driven by sales of safety equipment, kits, and workplace water services. The All Other segment contributed $1.15 billion (11.1%), slightly up from $1.06 billion in 2024, with Services—covering inspections, maintenance, and installation of extinguishers and alarms—accounting for $817 million and Uniform Direct Sales adding $329 million.
SegmentFY2025 Revenue ($ millions)% of TotalFY2024 Revenue ($ millions)FY2023 Revenue ($ millions)
Uniform Rental and Facility Services7,97677.17,4656,897
First Aid and Safety Services1,21811.81,067951
All Other1,14611.11,064967
Total10,3401009,5968,816
Revenue growth across segments has been fueled by in recurring models and penetration into new markets, though subject to cyclical industrial demand and labor availability. Cintas Corporation has demonstrated consistent profitability, with a trailing twelve-month of 17.54% and of 22.73% as of the quarter ended August 31, 2025. In 2025, ending May 31, 2025, reported of $10.34 billion, a 7.75% increase from $9.60 billion the prior year, alongside net earnings of approximately $1.81 billion. For the first quarter of fiscal 2026, ended August 31, 2025, rose 8.7% year-over-year to $2.72 billion, with gross margins expanding to 50.3% from 50.1%, reflecting efficient cost management in its uniform and services operations. The company maintains a conservative dividend policy, with a payout ratio of 36%, indicating substantial retained earnings for reinvestment. Cintas pays a quarterly dividend of $0.45 per share, annualized to $1.80, yielding 0.94% based on recent trading prices. In September 2025, it announced a 15.4% increase in its quarterly dividend, continuing a pattern of annual adjustments that support long-term shareholder returns without straining cash flows. Cintas stock (CTAS) reached an all-time high closing price of $227.20 on June 6, 2025, following strong fiscal 2025 results, but experienced a pullback, trading around $199 in late September before dipping further to the mid-$180s by mid-October amid broader market pressures. Year-to-date through October 2025, shares gained approximately 19.88% earlier in the year, driven by revenue growth and earnings beats, though a 5.6% decline over the prior month reflected post-earnings adjustments despite raised full-year guidance. The stock's performance underscores Cintas's resilience in business services, with analysts noting upside potential to $217 amid ongoing organic growth.

Employment Discrimination and Wage Disputes

In 2015, Cintas Corporation entered a consent decree with the Equal Employment Opportunity Commission (EEOC) to resolve a class-action lawsuit alleging sex discrimination in hiring for service sales representative positions across Michigan facilities from 1999 to March 31, 2005, agreeing to pay $1.5 million in back wages to affected female applicants without admitting liability. The EEOC claimed Cintas maintained policies and practices that systematically excluded women from these roles, including steering them toward lower-paying positions. In 2010, Cintas settled an EEOC lawsuit for $152,500 over allegations of racial and sexual harassment at its Philadelphia garment facility, where the agency charged that supervisors condoned a hostile work environment targeting a class of male African-American employees, including derogatory comments and physical assaults. As a federal contractor, Cintas paid $424,463 in back pay and interest in 2019 to settle U.S. Department of Labor claims under Executive Order 11246, resolving allegations of hiring discrimination against male applicants for production associate roles and compensation discrimination against female production workers at its Philadelphia facility from 2012 to 2016. A related 2019 settlement with the Office of Federal Contract Compliance Programs (OFCCP) required an additional $650,000 for similar pay disparities affecting female workers and hiring biases against Black applicants and male production hires at the same site. Cintas has also faced class-action wage and hour disputes alleging violations of the Fair Labor Standards Act (FLSA) and state labor laws, often centered on off-the-clock work and compensation. In 2009, the company settled a brought by /SEIU for $3.3 million in back wages and interest, covering over 500 laundry workers at its facilities who claimed underpayment in violation of County living wage ordinances. A 2017 class-action complaint accused Cintas of failing to compensate fire service technicians for all hours worked, including pre- and post-shift tasks like vehicle checks and inventory, in violation of FLSA overtime requirements and California law. Similarly, a 2003 lawsuit alleged that route drivers in multiple states, including California and Illinois, performed uncompensated off-the-clock duties such as loading trucks and cleaning vehicles, breaching FLSA and state wage statutes. In Veliz v. Cintas Corp., a class-action overtime suit settled for $22.75 million, addressing claims of systematic wage suppression for non-exempt employees. In December 2024, an Alameda County Superior Court ordered Cintas to pay $790,489 to a class of Hayward, California, workers for violating local living wage ordinances by underpaying laundry and production staff from 2003 onward, rejecting the company's constitutional challenge to the ordinance's applicability. These settlements typically include injunctive relief, such as policy revisions for timekeeping and hiring, though Cintas has contested many allegations, including in a 2010 U.S. Supreme Court case critiquing EEOC conciliation procedures in pattern-or-practice discrimination claims.

Retirement Plan and Other Litigation

In December 2019, participants in Cintas Corporation's 401(k) Retirement Savings Plan filed a class-action lawsuit in the U.S. District Court for the Southern District of Ohio, alleging that plan fiduciaries breached their duties under the Employee Retirement Income Security Act (ERISA) by selecting and retaining high-cost recordkeepers and failing to prudently manage plan expenses, resulting in excessive fees paid to service providers. The suit, Hawkins et al. v. Cintas Corporation et al. (No. 1:19-cv-01062-JPH), targeted Cintas executives and the plan's investment committee, claiming that alternatives with lower fees were available but ignored, harming over 52,000 participants. The case proceeded through appeals, including a 2022 Sixth Circuit ruling affirming denial of a motion to dismiss certain claims, before settling preliminarily in February 2024 for $4 million in cash plus non-monetary relief, such as enhanced fiduciary oversight and fee benchmarking processes. Final court approval came on August 27, 2024, with class members receiving pro rata distributions after deductions, including $1.3 million in attorneys' fees awarded to plaintiffs' counsel in February 2025. Cintas denied wrongdoing in the settlement, which SEC filings describe as not material to its financial position. Beyond the retirement plan matter, Cintas has faced other class-action suits, including a 2021 case by the City of Laurel, Mississippi, alleging breach of standardized purchasing agreements facilitated by OMNIA Partners for services like mats and towels, claiming Cintas failed to honor pricing and terms for public entities. The suit, settled in 2024 for an undisclosed amount pending final approval, covers claims from OMNIA contract users nationwide and highlights disputes over contract enforcement in government procurement. Cintas' SEC disclosures note ongoing non-employment litigation, such as these contractual claims, but assert adequate reserves where probable losses are estimable without admitting liability.

Sustainability and Social Impact

Environmental Initiatives and Resource Management

Cintas Corporation announced its ambition to achieve net-zero greenhouse gas (GHG) emissions by 2050 in September 2021, focusing on operational efficiencies to reduce environmental impact across its uniform rental, facility services, and first aid operations. The company's fiscal year 2024 Sustainability Report, released on January 21, 2025, details progress including a 40% reduction in emissions intensity since the fiscal 2019 baseline year. This includes an 11% year-over-year decrease in emissions intensity for fiscal 2023, driven by energy efficiency measures such as transitioning to LED lighting across facilities, which contributed to a 7.9% drop in energy consumption intensity from fiscal 2021 to 2022. In , Cintas has implemented a Program at its distribution centers, fully operational at eight locations as of fiscal 2024, diverting 2,833.6 tons of waste from through , , and of materials like textiles, , and plastics. Earlier efforts achieved 94.4% waste diversion from at distribution centers in fiscal 2021, with seven facilities certified zero-waste to by TRUE (Total Resource Use and ) standards since initiating reductions in 2013. These programs emphasize closed-loop processing in uniform laundering, where worn garments are collected, cleaned, and redistributed to minimize new production needs and contributions. Water stewardship forms a core component of Cintas' initiatives, with over 90% of withdrawn water returned to municipalities in fiscal 2024, alongside a 9% reduction in both water withdrawal and total consumption since fiscal 2019. The company pursues reuse technologies in laundering processes, reducing freshwater dependency through decades-long conservation efforts, including advanced treatment systems that lower chemical and energy use while maintaining hygiene standards. Ongoing investments target further efficiency, such as optimizing rinse cycles and integrating low-water equipment, aligning with broader goals to mitigate resource strain in water-intensive operations.

Employee Relations, Training, and Recognition

Cintas refers to its approximately 46,000 employees as "employee-partners," fostering a collaborative culture where individuals are positioned as integral team members reliant on mutual inspiration and innovation for business success. The company maintains a Code of Conduct and Business Ethics that governs fair practices in employee interactions, emphasizing ethical representation and adherence to core values established since its 1929 founding, including resourcefulness and inclusivity. To support diverse employee-partners, Cintas operates six Partner Business Resource Groups (PBRGs), such as IMPACT for LGBTQ+ individuals and allies, aimed at enhancing engagement and professional development. This structure contributes to external recognitions, including Newsweek's America's Greatest Workplaces for 2025 (third consecutive year) and U.S. News & World Report's Best Companies to Work For 2025-2026, which highlight employee-reported strengths in culture and support. However, employee reviews on platforms like Indeed and Glassdoor indicate mixed experiences, with some citing high work demands and variable management support alongside opportunities for growth. Cintas provides a comprehensive employee-partner development program featuring opportunities, mentoring, and resources tailored to career progression across organizational levels. Central to this is the Management Trainee Program, a structured initiative for recent graduates involving 15-month rotations in service, warehouse, and roles, supplemented by seminars and specialized trainings such as Meticulous Hiring, Core Course, certification, , and and modules. The program, which includes a starting of $55,000 and a $2,000 sign-on bonus, aims to prepare participants for leadership roles through hands-on experience and continuous learning. Employee feedback, including from discussions, notes intensive workloads of 55-60 hours per week during training, potentially impacting work-life balance, though the company positions it as essential for building operational expertise. Recognition efforts at Cintas include internal honors for employee-partners contributing to safety and health initiatives, such as acknowledgments from OSHA's Voluntary Protection Programs (VPP) for promoting workplace safety, with three partners specifically recognized in 2022. The company's ergonomics program incentivizes frontline input for innovative solutions, earning awards like the Uptime Institute's Best Competency-Based Learning Program in 2024, which underscores structured skill validation. Broader accolades, including Fortune's World's Most Admired Companies for 2025 (15th time) and Forbes' Best Large Employers 2023, reflect aggregated employee satisfaction in areas like diversity and inclusion, though these derive from surveys and may not capture all perspectives uniformly. Targeted programs, such as those supporting women employee-partners, further align with recognitions like Forbes' Best Employers for Women, emphasizing investment in underrepresented groups.

Community Engagement and Philanthropy

Cintas engages in community philanthropy primarily through its Cintas Cares program, which encompasses employee volunteerism, corporate donations, and partnerships with nonprofit organizations across more than 400 charitable causes and events annually. The initiative emphasizes local involvement at field locations and corporate-level relationships, including support for human services, military organizations, and international relief efforts. Key corporate partnerships include longstanding collaborations with Matthew 25: Ministries for disaster relief and poverty alleviation, the for cardiovascular health awareness, and the National Fallen Firefighters Foundation to honor and assist firefighters' families. In fiscal year 2024, Cintas donated 100,000 face masks to Matthew 25: Ministries amid public health needs. The company also contributed over $106,000 to the through employee-driven fundraising events such as and Making Strides Against Breast Cancer. Specific donations highlight targeted community support, such as a $15,000 gift in April 2023 to the Cincinnati-based Henry the Hand Foundation to supply hand hygiene toolkits to local schools. Cintas maintains six corporate-level philanthropic relationships and additional local initiatives from its Cincinnati-area headquarters, fostering employee participation in service projects and events. The Cintas Partner Assistance Fund provided more than $233,000 in fiscal year 2024 to aid employees facing personal hardships or natural disasters, extending the company's support beyond external communities to its workforce. Community engagement extends to sponsorships, including expanded partnerships with TQL Stadium in Cincinnati for hosting events like National Fallen Firefighters Foundation gatherings, blending corporate visibility with local impact.

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