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Devon and Cornwall Police


Devon and Cornwall Police is the territorial police force responsible for policing the ceremonial counties of Devon and Cornwall, including the Isles of Scilly, in South West England.
Formed on 1 June 1967 through the amalgamation of the Devon County Constabulary, Cornwall County Constabulary, Exeter City Police, and Plymouth City Police, the force covers over 4,000 square miles—the largest geographic area of any territorial police force in England—and serves a population of approximately 1.7 million residents, which swells seasonally due to around 45 million visitor nights annually.
The force, which employs over 3,600 warranted officers, faces unique operational challenges from its predominantly rural terrain, 730 miles of coastline, and extensive road network, while maintaining the lowest recorded crime rate in the United Kingdom according to Office for National Statistics data.
Governed by the Devon and Cornwall Police and Crime Commissioner and led by a chief constable, it has been subject to scrutiny from His Majesty's Inspectorate of Constabulary, which in 2024 rated it inadequate in responding to the public and recording crime data, though good at preventing crime and protecting vulnerable people.

History

Formation and Early Developments

Policing in Devon and Cornwall originated in the mid-19th century, following the , which prompted the establishment of borough constabularies. By 1836, 22 separate borough police forces had been formed across , , and the to maintain local order amid industrialization and urban growth. These early forces operated independently, often with limited resources, focusing on basic patrol and petty in market towns and coastal communities. County-level policing emerged later, with the Devon Constabulary established on 14 January 1857, initially headquartered in Exeter's militia guard house before relocating due to inadequate facilities. The Cornwall County Constabulary followed a similar pattern, formed under county police acts to cover rural areas beyond borough limits. Post-World War II reforms accelerated consolidation; starting in 1943, smaller borough forces merged into larger county entities, driven by national efforts to standardize and strengthen policing amid resource shortages and rising demands. The modern Devon and Cornwall Police was created on 1 June 1967 through the amalgamation of the Devon and Exeter Police, Cornwall County Constabulary, and Plymouth City Police, as mandated by the Police Act 1964 and formalized by the Devon and Cornwall Police (Amalgamation) Order 1967, signed on 18 March 1967. This merger unified policing across the , creating a force serving approximately 1.8 million residents over 4,600 square miles, with headquarters at Middlemoor in . Early developments included integrating disparate administrative systems and personnel—drawing from predecessor forces totaling around 2,000 officers—and adapting to centralized command structures to address cross-border crime and rural isolation challenges. By the early 1970s, the force had begun collaborating with military assets, such as deployments for search operations, marking initial steps toward specialized capabilities.

Chief Constables

The of Devon and Cornwall Police is the professional head of the force, responsible for operational policing, strategy implementation, and compliance with national standards, appointed by the Police and Crime Commissioner following a competitive process. Since the force's formation in 1967 through the of the Devon and Cornwall county constabularies, a series of officers have held the position, with tenures varying due to retirements, resignations, and external appointments.
Chief ConstableTenureKey Details
John Alderson1973–1982Pioneered initiatives, including the deployment of dedicated community officers and emphasis on , which reduced reliance on reactive ; awarded the Queen's Police Medal in 1974.
Donald Elliott1984–1989Oversaw operational reviews and force assessments during a period of structural adjustments; previously of .
Maria Wallisc. 2002–2006Resigned in 2006 following loss of confidence from the police authority over management style, pay disputes involving officer salary reductions, and multiple internal controversies; her early retirement was attributed partly to personal factors including family health issues.
Stephen Otter2007–2012Appointed in January 2007; departed in 2012 to become Her Majesty's Inspector of Constabulary, while serving as national lead for professional standards; focused on force efficiency and counter-terrorism coordination.
Shaun Sawyer2012–2022Served as temporary from 2012, becoming permanent around 2013; retired in August 2022 after nine years, having joined as in 2010 from the ; extended contract in 2016 to 2021 but continued amid budget constraints and operational reforms.
Will Kerr2022–2025Appointed December 2022 from ; suspended 2023 pending investigation into prior allegations of (cleared in 2025); retired by mutual consent in 2025 after receiving a £165,000 settlement equivalent to nine months' salary.
James Vaughan (interim)2024–presentAppointed December 2024 following suspension of acting Jim Colwell; contract extended August 2025 to January 2027 for stability; experienced in performance improvement, with prior senior roles including of Northern Ireland's Service.
Interim periods, such as under acting Jim Colwell (suspended in late 2024), have occurred amid leadership transitions and investigations. Recent tenures reflect challenges including suspensions and external scrutiny, contributing to extended interim arrangements to ensure continuity.

Officers Killed in the Line of Duty

PC Walter Creech, a with the , was murdered on 29 1883 while responding to an altercation at the Kings Arms pub in , . Creech, aged 31, intervened to warn George Green, a 70-year-old local man, about his disruptive behavior; Green stabbed him in the stomach, leading to his death. Green was convicted of and sentenced to penal servitude for life. Creech is buried in Georgeham churchyard, where services have been held in recent years to honor his sacrifice. PC Dennis Arthur QPM, aged 44, of Devon and Cornwall Constabulary, was shot and killed on 21 December 1973 during a routine patrol in . Smith pursued a dangerously driven vehicle on foot after it crashed; the driver, Martin Fenton, shot him three times at close range with two handguns before stealing Smith's police car and carrying out further shootings at a nearby casino, killing three civilians. Smith was posthumously awarded the Queen's Police Medal for Gallantry. Fenton was convicted of murder and sentenced to . A memorial plaque was unveiled in in 2021 to commemorate Smith.
OfficerDateCauseLocation
PC Walter Creech29 July 1883Stabbed during pub disturbance interventionGeorgeham,
PC Dennis Arthur Smith QPM21 December 1973Shot following vehicle pursuit,

Leadership and Governance

Executive Team and Recent Changes

The Executive Team of Devon and Cornwall consists of the , , Assistant Chief Constables responsible for operational portfolios, and civilian directors overseeing resources and people functions. As of October 2025, [Chief Constable](/page/Chief Constable) James Vaughan leads the force, having been appointed on an interim basis in December 2024. Jim Colwell serves as second-in-command, with Assistant Chief Constables Nikki Leaper and David Thorne handling key areas such as public protection and territorial operations. Civilian members include Director of Finance and Resources David Wilkin and Assistant Chief Officer for People Alexis Poole, alongside Dinah Cox for oversight. Recent leadership changes have been marked by instability, including the retirement of former Will Kerr OBE QPM by mutual consent with Alison Hernandez on July 23, 2025, following his suspension in September 2023 amid an investigation into allegations of sexual misconduct, from which he was cleared. Kerr's departure concluded a tenure that began in 2018 and involved prior scrutiny over force performance. Concurrently, Acting Jim Colwell faced suspension in late 2024 related to operational and conduct issues, but returned to his deputy role in July 2025 after receiving an 18-month written misconduct warning from the . Vaughan, drawn from external experience including prior roles, was installed to provide continuity and has committed to restoring public trust through performance improvements and addressing cultural issues, such as a "" stance on toxic behavior highlighted in a investigation aired October 2025. On August 8, 2025, Vaughan's interim tenure was extended until January 2027 to ensure stability, with Hernandez citing his direct approach to inherited challenges like inefficiencies and response times. These shifts reflect broader efforts to stabilize amid external inspections critiquing prior on and .

Police and Crime Commissioner Oversight

The (PCC) for and oversees the 's performance, sets the force's strategic priorities via a four-year Police and Crime Plan, allocates the budget, and ensures value for money in policing services across , , and the . The PCC holds operational independence for the but maintains accountability through regular performance meetings, public reports, and the power to appoint or dismiss the subject to approval. The role, established under the Police Reform and Social Responsibility Act 2011, replaced the previous police authority structure to enhance democratic oversight. Alison Hernandez, representing the Conservative Party, has held the position since her election on 5 May 2016, securing re-election in 2021 and a third term on 2 May 2024 with 42.1% of the vote and a majority of 23,867 over Labour's candidate. The inaugural PCC, Conservative Tony Hogg, was elected on 15 November 2012 with 37.5% of the vote, defeating the Labour incumbent by over 20,000 votes. Elections occur every four years alongside local polls, with turnout in the 2024 Devon and Cornwall contest at approximately 25%. Under Hernandez's tenure, the 2025-2029 Police and Crime Plan emphasizes preventing harm, tackling serious , enhancing victim support, and improving community resilience, with specific commitments to increase capacity and address rural crime. In June 2025, she introduced a monthly Commissioner's Board to scrutinize force performance metrics, including response times and complaint handling, aiming for greater . That August, Hernandez extended James Vaughan's contract to January 2027, citing progress in operational delivery despite recruitment challenges. She has advocated for expanded powers, including direct investigations into suspended senior officers, as proposed in February 2025 submissions to national bodies. Hernandez's oversight has faced , including a July 2025 incident where she inaccurately stated that multiple bodies were discovered during weed clearance in a river, prompting calls for her from local politicians who argued it undermined public trust. In September 2025, a town council passed a no-confidence motion in both the PCC role and Hernandez personally, citing perceived mismanagement of resources amid rising rural burglaries. Despite such challenges, she was appointed co-lead for the portfolio by the Association of Police and Crime Commissioners in August 2025, focusing on court backlogs and victim services. The Devon and Cornwall and Crime Panel, comprising local councillors, provides statutory scrutiny of the PCC's decisions, with powers to summon reports and veto precept increases exceeding certain thresholds.

External Inspections and Monitoring

His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) conducts periodic Police Efficiency, Effectiveness and Legitimacy (PEEL) inspections of all police forces in to assess performance across key areas including , vulnerability protection, operational response, investigations, leadership, and . In the PEEL 2023–2025 inspection of Devon and Cornwall Police, published on July 11, 2024, the force received a "good" rating for preventing crime, reflecting effective community partnerships and proactive interventions that reduced and vehicle crime rates. It was graded "adequate" in protecting vulnerable people, where leaders had improved processes but gaps persisted in consistent multi-agency collaboration for high-risk domestic abuse cases; similar adequate ratings applied to developing a positive and strategic , with noted progress in initiatives amid financial constraints. However, the report highlighted ongoing requires-improvement areas in responding to the public, including call-handling delays averaging over 30 seconds for calls in some periods, and in conducting investigations, where supervisory oversight was inconsistent and management lagged behind national benchmarks. Following the prior 2021–2023 PEEL cycle, where was rated inadequate in recording (with under-recording rates exceeding 10% for violent crimes), responding to the public, and investigations, HMICFRS placed Devon and Cornwall Police under enhanced monitoring in September 2022 to track remedial actions. This status involved quarterly progress reports and targeted re-inspections, prompted by systemic failures such as inadequate data integrity affecting public trust and operational prioritization. By July 30, 2025, after verifying sustained improvements—including a recording accuracy rate rising to 94.9% by April 2024 and enhanced training for over 1,500 officers on investigative standards—HMICFRS removed from enhanced monitoring, returning it to the default routine inspection phase. The Independent Office for Police Conduct (IOPC) provides additional external oversight through investigations into serious complaints and , issuing recommendations that influence force policies. For instance, a 2020 IOPC review of custody practices in led to force-wide reforms in detainee welfare monitoring, including mandatory video recording upgrades implemented by 2022. More recently, in August 2025, an IOPC-directed hearing resulted in the dismissal of two officers for gross related to a detainee's death, underscoring ongoing scrutiny of procedural compliance. These interventions, while case-specific, contribute to broader monitoring by enforcing accountability standards external to internal governance.

Operational Structure

Basic Command Units and Territorial Coverage

Devon and Cornwall Police serves as the territorial force for the counties of and in , including the , encompassing approximately 3,967 square miles (10,270 km²) of land and coastline, with a population of around 1.77 million residents. This makes it the largest territorial police force in England by geographic area, characterized by diverse terrain including rural moorlands, coastal peninsulas, national parks such as and , and urban centers like and . The force's jurisdiction excludes the City of Exeter's university grounds, which fall under the for certain rail-related matters, but otherwise provides comprehensive coverage across roads totaling over 13,600 miles and 730 miles of coastline. The operational structure is organized into four Basic Command Units (BCUs), each commanded by a responsible for local policing delivery, resource allocation, and performance against force priorities. These BCUs handle day-to-day response policing, neighborhood teams, investigations, and community engagement tailored to their specific demographics and geography. Larger BCUs are subdivided into geographic sectors or local policing areas for granular management, such as sector-based response teams and dedicated rural policing units in expansive rural zones. The North and East Devon BCU covers northern and eastern parts of Devon, including , , and Tiverton, focusing on a mix of urban, coastal, and rural challenges like tourism-related crime and agricultural theft. The South and West Devon BCU encompasses southern and western Devon areas such as , , , and , addressing seasonal visitor influxes, domestic abuse, and on A-roads traversing hilly terrain. Plymouth BCU operates across the of , a major port city with approximately 260,000 residents, prioritizing urban issues including , antisocial behavior, and safeguarding in high-density housing. The Cornwall BCU spans county and the , serving remote coastal communities with emphasis on prevention, seasonal policing, and isolation-related vulnerabilities across five inhabited islands. This BCU framework, established post-2005 restructuring from 16 to four units, enables localized tasking while integrating with force-wide specialist support.
Basic Command UnitKey Areas CoveredApproximate Focus
North and East DevonExeter, Exmouth, Tiverton, rural north/east DevonUrban response, coastal crime, rural patrols
South and West DevonTorquay, Paignton, Newton Abbot, TotnesTourism safety, domestic incidents, road policing
PlymouthPlymouth city and unitary authorityUrban violence, antisocial behavior, port security
CornwallCornwall mainland, Isles of ScillyRemote policing, smuggling, seasonal tourism

Specialist Operations and Support Units

The Specialist Operations Department of Devon and Cornwall Police manages a range of units equipped to handle high-risk incidents, tactical deployments, and specialized searches. These units support frontline operations across the force's territorial area, including rural terrains, coastal regions, and urban centers, with an emphasis on firearms response, search capabilities, and technical surveillance. The Force Support Group (FSG), a core component of , comprises tactical teams trained for public order maintenance, warrant executions, and searches. It includes the and Marine Unit based in , which conducts underwater and coastal searches for evidence or missing persons, leveraging the force's extensive shoreline responsibilities. The FSG also deploys Public Support Units (PSUs) for riot control and large-scale events, utilizing vehicles such as Sprinter vans adapted for public order duties. In 2025, the FSG executed numerous high-risk warrants, contributing to operations against and drug networks in collaboration with regional units. Firearms capabilities are provided through Armed Response Vehicles (ARVs), Specialist Firearms Officers (SFOs), and Armed Support Vehicles, with dual-role vehicles shared between armed response and roads policing. ARVs are equipped for immediate deployment to incidents involving potential firearms threats, maintaining a 24/7 readiness posture. Additional payments are allocated to operational firearms commanders and tactical advisors to ensure specialized expertise. As of 2023, the force reported deployments across unit types including armed protection and response cars. The Dog Section, part of , employs 36 handlers operating general-purpose, drugs, firearms, and dogs as of September 2024. Handlers undergo rigorous training, with the unit maintaining a puppy development program to breed and rear working dogs suited to the force's demands. Dogs have been instrumental in pursuits, such as tracking suspects fleeing on motorcycles or locating evidence in high-risk domestic abuse cases. Aerial support is augmented by the force's Drone Unit, which deploys remotely piloted aircraft for surveillance, search operations, and event security, complementing but not replacing (NPAS) helicopters. The unit's pilots, numbering in a dedicated team, enhance in scenarios like suspect pursuits or , with expansions noted in 2025 for major events.

Crime Investigation and Intelligence

The of Devon and Cornwall Police handles the majority of crime investigations, with detectives integrated into Basic Command Units (BCUs) at larger stations and supported by central specialist teams. Crime Management Investigation Teams (CMITs) were established to manage investigative demand at the local level, aiming to relieve patrol officers and ensure prompt responses to reported offences. These teams focus on initial , evidence gathering, and victim support, though implementation varies across the force's four BCUs, leading to inconsistencies in case allocation and outcomes. Specialist investigations include the Major Crime Branch for serious offences such as and sexual assaults, alongside the Unit (DFU), which processed devices containing over two petabytes of data in the year ending October 2025, reflecting a rise in digital evidence demands from cyber-related and child cases. Organised crime probes are coordinated through the South West Regional Organised Crime Unit (SWROCU), which supports and operations targeting threats like trafficking and exploitation across the region. Project Synergy, a recent initiative, centralises complex investigations to address understaffing and inexperience, with a focus on improving supervision and planning, as only 47 of 66 audited cases in 2023-25 had adequate investigation plans. Police intelligence comprises information gathered from public reports, partner agencies, and operational sources to identify patterns in criminal activity, such as drug dealing or vulnerability risks, enabling proactive disruption and resource allocation. The force employs daily tasking and coordination meetings, bolstered by neighbourhood policing links and tools like the Community Intelligence Portal for multi-agency sharing on safeguarding issues. Project Servator integrates intelligence-led deployments to deter terrorism and serious crime through unpredictable patrols informed by threat assessments. However, HMICFRS rated offender management intelligence as requiring improvement in 2023-25, citing inconsistent bail handling, forensic backlogs, and underuse of the Police National Database, contributing to a low 7.8% offences brought to justice rate. Strengths include robust risk assessments for sex offenders, supported by dedicated units and a 1:38 manager-to-offender ratio.

Equipment and Resources

Uniforms and Personal Protective Equipment

Officers of Devon and Cornwall Police wear uniforms aligned with national standards for English territorial forces, comprising black or dark blue trousers or skirts, white or light blue shirts, black ties or clips, and high-visibility jackets emblazoned with "" in reflective lettering for operational visibility. Epaulettes on shoulders denote and individual shoulder numbers, while headgear includes peaked caps for men and optional bowler hats for women, both featuring the force's . Gloves may be worn for personal protection or during duties. Following the death of Queen Elizabeth II in September 2022 and the accession of King Charles III, uniform insignia incorporating crowns were updated from the to the design, applied to cap badges, bowler badges, and other crowned elements across the force. This change necessitated procurement of new items, with associated costs disclosed under requests. A 2024 Police Federation survey of officers across , including and , revealed significant dissatisfaction with ergonomics and materials; 56% of local respondents described wearing the as a negative experience, while 63% reported at least one health issue—such as rashes, , or worsened pre-existing conditions—believed to stem from or be exacerbated by ill-fitting or inadequate components like body armour carriers. The Federation, representing rank-and-file officers, advocated for enhanced investment in customizable, health-focused designs to mitigate these risks, noting national trends where over 85% of female officers cited related problems. Personal protective equipment (PPE) for Devon and Cornwall officers includes mandatory covert body armour vests providing stab, spike, and ballistic resistance compliant with Home Office-approved standards, typically worn beneath uniforms during frontline patrols to guard against edged weapons prevalent in rural and urban incidents. These vests feature modular carriers with integrated pouches for operational tools, such as two-way radios, expandable batons for non-lethal restraint, PAVA incapacitant spray, , and torches. Trained personnel carry conducted energy devices like Tasers, classified as PPE under health and safety protocols. Public order units receive additional specialist PPE, including rigid helmets, flame-retardant over-suits, and shields for crowd management. Provision of such equipment extends to special constables and volunteers, ensuring parity with warranted officers.

Vehicles and Fleet Management

Devon and Cornwall Police operates a fleet comprising over 900 vehicles, including marked patrol cars, response units, armed response vehicles (ARVs), roads policing units (RPUs), off-road motorcycles, and specialist safeguarding vehicles. The operational marked vehicle component totals 558 units, supporting the force's coverage of a large rural and coastal area spanning , , and the . In response to austerity measures, the force reduced its overall fleet by approximately 20% between 2010 and 2015, while implementing vehicle-tracking technology to optimize deployment and amid geographical challenges. More recently, the patrol fleet expanded by 31 vehicles since January 2023 to enhance frontline response capabilities, as noted in HMICFRS PEEL assessments. Fleet procurement and maintenance are managed through the South West Police Procurement Services (SWPPS), which handles contracts for vehicle spare parts, servicing, and specialized conversions, such as dual-role ARVs and RPUs. Vehicles encompass various manufacturers, including Astras for general patrol and models for higher-performance roles, with battenberg markings standard on marked units. Adoption of electric vehicles remains limited; the force has trialed electric utility vehicles like EVs for events such as the 2021 Summit and deployed electric bikes for community patrols in since 2022, but broader electrification of the main fleet has been constrained by performance limitations and high costs, leading to rejection of full-EV transitions. focuses on , with annual costs covering servicing, tires, and repairs, though specific figures fluctuate due to factors like , which contributed to elevated repair bills across forces.

Performance and Effectiveness

In the 12 months ending March 2025, Devon and Cornwall Police recorded 121,028 crimes across the force area, marking an 11.7% increase of 12,677 offences compared to the previous year. This rise contrasted with national trends, where overall police-recorded crime in showed stability or slight declines in certain categories during the same period. Despite the increase, the force maintained one of the lowest overall crime rates in at approximately 58 offences per 1,000 population for the 12 months ending August 2025. Violent crime exhibited pronounced growth, with 52,490 offences recorded in the 12 months to December 2024, a 15.5% rise of 7,051 incidents over the prior year. Drug-related offences also surged, totaling 4,267 in the 12 months to June 2024, up 15.9% or 584 from the previous equivalent period. Quarterly data for the period ending March 2025 indicated further upward pressure, with crime rates increasing in both Cornwall and the broader Devon and Cornwall force area relative to the year-earlier quarter. Historical trends show persistent elevation from post-pandemic baselines, including a 10.6% overall increase in the 12 months to September 2022, aligning with recording improvements but exceeding average force-level growth. Homicide figures remained low and stable, consistent with the total of 583 offences for the year ending March 2024. These patterns reflect the force's rural and coastal character, where seasonal may contribute to spikes in acquisitive and public order crimes, though official analyses emphasize enhanced detection over disproportionate actual incidence.

PEEL Inspections and Efficiency Ratings

The PEEL (police effectiveness, efficiency, and legitimacy) inspection framework, conducted by His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), evaluates police forces in across key operational domains, assigning grades of outstanding, good, adequate, requires improvement, or inadequate. Devon and Cornwall Police undergoes these assessments periodically, with the most recent covering the 2023–2025 period and published on 11 July 2024. In the 2023–2025 PEEL inspection, the force received no outstanding grades and demonstrated mixed performance, with strengths in crime prevention but significant shortcomings in core operational areas. HMICFRS graded the force as good in reducing crime and preventing and deterring crime, reflecting effective use of tasking, coordination, and community partnerships through neighbourhood policing teams. Adequate ratings were assigned to protecting vulnerable people, police powers and treating the public fairly, and building, supporting, and protecting the workforce, indicating baseline competence but room for enhancement in and staff welfare initiatives.
Area AssessedGrade
Reducing CrimeGood
Preventing and Deterring CrimeGood
Protecting Vulnerable PeopleAdequate
Police Powers and Treating the Public FairlyAdequate
Building, Supporting and Protecting the WorkforceAdequate
Managing Offenders and SuspectsRequires Improvement
Recording Data About CrimeRequires Improvement
Leadership and Force ManagementRequires Improvement
Investigating CrimeInadequate
Responding to the PublicInadequate
Efficiency was graded as requires improvement, with HMICFRS noting inconsistent , over-reliance on (impacting officer welfare), and inadequate workforce planning due to outdated systems and poor understanding of capacity needs. The force's £384 million for 2023/24, bolstered by a 6% precept increase, supports financial sustainability, but challenges persist in and , such as delays in implementing a skills matrix and mobile data solutions. Legitimacy aspects showed adequate public treatment but required improvement in visibility and to frontline staff. Compared to the prior 2021/22 PEEL inspection (published February 2023), which identified inadequacies in crime recording and other areas, the force has shown targeted progress, such as elevating crime data recording from inadequate to requires improvement, alongside control room enhancements reducing 999 call answer times. However, persistent inadequacies in investigating crime—marked by inconsistent case management, poor supervision, and handover issues—and public response (e.g., 48% abandonment rate for 101 calls and delayed incident attendance) underscore ongoing operational pressures. HMICFRS emphasized the need for sustained reforms in investigation standards and response capabilities to address high demand and varying performance across the force's basic command units. The next PEEL report is anticipated in 2026.

Operational Challenges and Improvements

Devon and Cornwall Police has encountered significant operational challenges stemming from its expansive rural geography, seasonal population surges, and resource constraints, which strain demand management and response capabilities. The force covers over 4,000 square miles, including remote areas like , complicating timely deployments and contributing to inconsistencies in resource allocation across its four basic command units. High demand from in summer exacerbates pressures on emergency services, with elevated calls for incidents ranging from public order to traffic collisions. In the 2023–2025 PEEL inspection by HMICFRS, the force received an "inadequate" rating for responding to emergencies, with only 79.3% of 999 calls answered within the 10-second target (national aim: 90%), and a 48% abandonment rate for non-emergency calls, reflecting understaffing in rooms and delays in grading incidents. Investigations were similarly graded "inadequate," with a solved rate of just 7.8%, inadequate (only 47 of 66 audited cases had plans), and delays in victim updates due to overburdened teams reliant on overtime. Overall operational effectiveness required improvement, hampered by outdated IT systems like NICHE, inconsistent handover processes, and staffing shortages that led to welfare concerns from excessive hours. To address these, the force implemented targeted enhancements, including increased staffing and training, which improved 999 call answering to 94.2% within 10 seconds in 2024—a 5.8 rise from 2023—and reduced average 101 wait times to under 12 hours annually, dropping to five hours by December 2024. Project Synergy streamlined investigations by standardizing processes and reducing bureaucracy, while a governance board for boosted recording accuracy to 90.6% and supported better offender targeting. These efforts led HMICFRS to remove the force from enhanced monitoring in July 2025, affirming sufficient progress in areas like recording and investigations, though ongoing work is needed for consistent and rural response. Investments in IT and estate upgrades, alongside a developing workforce plan, aim to sustain efficiency gains amid persistent demand pressures.

Financial and Structural Reforms

Budget Constraints and Austerity Measures

In response to the government's 2010 announcement of a 20% reduction in central funding to police services in over four years, Devon and Cornwall Police implemented extensive austerity measures to address budget constraints. The force targeted £53.3 million in savings between March 2011 and March 2015, achieving 97% of this (£49 million) by spring 2012 through efficiencies, reserve usage, and workforce reductions. These included £17 million in cuts for the first year alone (to March 2012), focusing on non-frontline efficiencies while maintaining core operational priorities. By 2015, escalating pressures led to plans for up to 760 officer losses by 2020, driven by projected £54 million annual budget shortfalls exceeding initial estimates of 500 posts. Overall, the force shed 975 personnel since 2010/11 amid a £15 million cash-terms funding drop, contributing to national trends of 19% real-terms police funding declines and 21,000 officer cuts across . In 2018, senior leaders warned that the force was "on a cliff edge," with local hikes partially offsetting central grant reductions but straining public finances. Austerity responses emphasized cost controls, such as procurement savings and overtime reductions, but drew scrutiny for potential service impacts, including slower response times and reliance on reserves. Recent years show partial recovery, with the 2023/24 net revenue budget at £384.4 million (82% on workforce costs) rising to up to £429.4 million in 2024/25 via £29.1 million in additional government and precept funding. Council tax contributions reached £192.2 million in the current year, enabling £6 million extra for frontline policing but highlighting ongoing dependency on local levies amid flat central grants. Despite uplifts, medium-term strategies project persistent pressures from inflation, officer recruitment mandates, and static core funding through 2026/27.

Proposed Mergers and Reorganizations

In September 2017, the chief constables of Devon and Cornwall Police and announced plans to explore a full merger, aiming to form a single force covering an area from the to , with the goal of achieving operational efficiencies and cost savings through shared resources and reduced duplication. This built on an existing established in March 2015, which had already facilitated joint working in areas such as , , and to address budget pressures without full integration. By August 2018, a was developed outlining the merger's structure, including the legal into one police force, a reduction in chief officer posts from an estimated six to four, and projected annual savings of £2.5 million once fully implemented, though initial transition costs were acknowledged. The proposal faced scrutiny over funding imbalances, as Devon and Cornwall's precept reliance on grants was higher (around 61.5%) compared to Dorset's lower base, potentially requiring precept adjustments that could increase costs for Devon residents or necessitate service cuts in Dorset. Public and council consultations highlighted concerns, leading Devon County Council to pass a notice of motion in October 2018 urging further assessment of fiscal impacts before proceeding. Ultimately, the merger was abandoned by early 2019, with approximately £250,000 expended on preparatory work including and consultations, attributed to unresolved disparities in funding models and local governance preferences favoring the existing alliance over full integration. No subsequent proposals for mergers with adjacent forces, such as or and , have advanced beyond exploratory discussions in regional policing reviews, which historically considered but rejected broader South West consolidations due to geographic and operational challenges. Internal reorganizations have instead focused on efficiency under , including a multi-year change program since 2010 that restructured , estates , and workforce deployment without altering force boundaries, as detailed in HMICFRS efficiency inspections. As of 2025, ongoing reorganization proposals in emphasize alignment with existing boundaries rather than prompting new structural changes to the force.

Rank Structure and Workforce Reviews

The rank structure of Devon and Cornwall Police follows the standard hierarchy of territorial police forces in , comprising commissioned officers from to , with detective equivalents denoted by prefixes. Constables form the entry-level rank, responsible for frontline duties such as patrolling and responding to incidents; sergeants supervise teams of constables; inspectors manage shifts or specialized units; chief inspectors oversee departments; superintendents lead larger areas or functions like prevention; chief superintendents handle strategic operations; assistant direct portfolios such as operations or people services; deputy chief constables support overall command; and the holds ultimate responsibility for the force. In January 2025, Alison Hernandez committed to a formal , describing as "top heavy" with disproportionate senior officers relative to frontline constables, aiming to reallocate resources for more police constables on duty across and . James Vaughan announced plans in February 2025 to reduce senior s in favor of increasing "worker bees"—operational officers engaging directly with communities—citing the need to enhance visible policing amid budget pressures and public demands for street-level presence. As of March 2024, Devon and Cornwall Police employed approximately 3,630 police officers, alongside police staff, community support officers, and special constables, with total workforce figures reflecting post-austerity recruitment efforts under the government's uplift program. The 2024 Annual Equality Report indicated 36.5% of police officers were female, up 0.6 percentage points from 2023, while male representation stood at around 69% overall among officers, varying by rank—for instance, 66.4% male at constable level and higher at sergeant (78.7%) and inspector (77.6%). Ethnicity data showed limited diversity, with white officers comprising the vast majority, consistent with the force's rural demographic but lagging national averages for minority representation. HMICFRS's PEEL assessment for 2023–2025 rated as adequate in building, supporting, and protecting its , noting sufficient provision but requiring improvements in processes, handling, and officer to address high absence rates and retention challenges. The inspectorate highlighted that while had increased officer numbers, it must better prioritize frontline deployment over administrative roles to enhance operational effectiveness, with ongoing monitoring lifted in 2025 after progress in related areas. Internal reviews emphasized cultural shifts toward fairness, including a 2023 cultural aimed at reducing biases in promotions and reducing secondary approvals, which doubled nationally to over 4,000 s in 2024 but raised concerns over divided focus.

Controversies and Accountability

Leadership Suspensions and Transitions

In July 2023, Will Kerr was suspended on full pay by Alison Hernandez following a mandatory referral to the Independent Office for Police Conduct (IOPC) over allegations of serious stemming from his prior service with the Police Service of ; Kerr denied the claims, and no charges were brought. The criminal investigation into Kerr was discontinued in April 2025, clearing him of wrongdoing, after which discussions on his return to duty ensued amid ongoing IOPC proceedings. Kerr announced his retirement by mutual consent with Hernandez on July 23, 2025, without resuming active duties, receiving a equivalent to nine months' —approximately £165,000—to facilitate the and avoid protracted hearings. This departure, described by Hernandez as enabling the force to "move on," followed a period of leadership instability, with interim arrangements in place since Kerr's suspension. During the interim period, Jim Colwell served as Acting but was himself suspended on November 28, 2024, by Hernandez pending investigation into alleged professional standards breaches, reportedly involving misuse of a work phone for personal matters. Colwell received an 18-month written misconduct warning in July 2025 upon resolution of the probe, allowing his return to full duties under the new permanent leadership structure. Following Kerr's retirement, James was appointed Interim , with his contract extended by Hernandez in August 2025 to January 2027 to provide operational continuity and support recruitment of a substantive replacement. , previously from Lincolnshire Police, has emphasized tackling internal cultural issues, including a "" stance on toxic behavior highlighted in external reviews. These transitions reflect broader of senior within the force, amid calls for enhanced to prevent recurrent suspensions.

Officer Misconduct and IOPC Investigations

In 2023, Devon and Cornwall Police referred the death of Matthew Reardon, a 34-year-old man arrested in , , to the IOPC after he collapsed in the back of a en route to custody; an IOPC determined that two officers failed to recognize the need for urgent medical attention and provide emergency , constituting gross breaches of standards on public safety, duties, and orders. A hearing on August 14, 2025, in resulted in both officers being dismissed without notice. A separate IOPC probe in 2024 into the custody death of another detainee who became unwell found gross against two officers for inadequate care, including failure to monitor health risks; a disciplinary upheld the charges on September 6, 2024, though specific sanctions were not publicly detailed beyond the misconduct finding. In May 2025, the IOPC concluded an investigation into allegations against James Colwell, including misuse of a work phone for personal messages; no evidence supported gross misconduct or breaches of honesty and integrity standards, though minor breaches in authority, respect, and equality were identified, leading to no further action on gross claims. Regarding Will Kerr, suspended in July 2023 amid IOPC-referred allegations of sexual offenses and in public office, the Crown Prosecution Service dropped criminal charges on April 17, 2025, citing insufficient evidence; the IOPC subsequently resumed its investigation into non-criminal aspects. Operation Forseti, an IOPC-directed probe into three officers' during an arrest, concluded in October 2025 with all cleared of at a hearing, despite the IOPC overriding a prior court ; police representatives criticized the process for fostering undue fear among officers by disregarding judicial outcomes and prolonging investigations without new evidence.

Custody Deaths and Use of Force Incidents

In October 2012, Thomas Orchard, a 32-year-old church caretaker experiencing a mental health crisis, died a week after being restrained by Devon and Cornwall Police officers during arrest and custody in Exeter. Officers used a restraint belt around his face and body, leading to a cardiac arrest; an inquest jury in December 2023 concluded that police failures, including inadequate risk assessment and excessive force, may have contributed to his death. Three officers were cleared of gross negligence manslaughter in March 2017, but six personnel faced gross misconduct proceedings in 2018 for lapses in restraint and medical response; these were discontinued in October 2019 after the force accepted recommendations against discipline. The force pleaded guilty to health and safety breaches in October 2018, admitting failures in training and equipment use. In August 2023, Stephen Reardon, a detainee, collapsed and died in the back of a Devon and Cornwall Police van en route to custody; two officers, Pc Grant Mackenzie and Pc Dean Hunkin, failed to provide emergency despite his evident distress. An IOPC investigation found gross , resulting in their dismissal without notice in August 2025 for breaching duties of care and procedural requirements. Separately, in 2023, a died in shortly after custody in ; an IOPC probe in April 2024 cleared officers, determining their actions aligned with policies on monitoring and medical referrals. Godrick Osei died in June 2023 following police contact in Truro, where officers used force and restraint amid his psychological distress; an inquest in June 2025 heard evidence that the response exacerbated his condition, though IOPC findings deemed the force reasonable and proportionate. Beyond custody, use of force incidents have drawn scrutiny. In December 2017, Marc Cole, 30, died after being Tasered for over 40 seconds by an officer in Falmouth while paranoid and unarmed; a January 2020 inquest ruled the Taser use contributed to his death alongside cardiac issues and drug intoxication. In October 2015, Andrew Pimlott perished in a Plymouth fire ignited by a Taser spark after officers responded to a disturbance; an inquest jury found the device the most likely ignition source, though no criminal charges followed. In May 2024, two officers were acquitted of assaulting a man in Exeter, with the IOPC upholding their force as justified. The force publishes use-of-force data, emphasizing case-by-case justification, but independent reviews, such as HMICFRS inspections, have noted ongoing needs for better recording and training compliance.

Allegations of Systemic Failures in Investigations

In July 2024, His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) reported significant concerns regarding the quality of investigations conducted by , noting a deterioration in standards since previous assessments. Inspectors reviewed 66 cases and found that only 47 included an appropriate investigation plan, with some exhibiting "significant failings" that left victims without adequate support or resolution. The force was rated inadequate in its ability to investigate crime effectively, attributed to inconsistent application of investigative principles, poor management oversight, and delays in response times that undermined victim confidence. A specific instance of alleged systemic shortcomings emerged in February 2024, when seven women, represented by the Centre for Women's Justice, filed a civil claim asserting that the force failed to properly investigate complaints of domestic abuse, , coercive control, harassment, and perpetrated by serving or former officers. The claimants alleged procedural lapses, including neglect to collect forensic evidence, failure to record victim statements promptly, and instances where suspect officers were assigned to handle related inquiries, potentially compromising . These claims highlighted broader institutional reluctance to scrutinize internal rigorously, though the force denied and stated it had referred matters to the Independent Office for Police Conduct where required. Earlier inspections corroborated patterns of investigative deficiencies; a 2016 HMICFRS review identified a "" in initial crime-recording decisions by officers and staff, leading to under-recording of offences and delayed or incomplete investigations. By , while the force had implemented some remedial training and oversight mechanisms, HMICFRS emphasized that ongoing weaknesses in supervisory review and continued to hinder thorough, victim-centered investigations.

Community Impact and Engagement

Public Safety Initiatives and Partnerships

Devon and Cornwall Police engages in multiple Community Safety Partnerships (CSPs) across its jurisdiction, including dedicated groups for , , , , the , , East and Mid Devon, and Torridge, and South Devon and Hartland. These partnerships, mandated under the , collaborate with local authorities, fire services, health providers, and housing associations to address priorities such as , substance misuse, serious violence prevention, and re-offending reduction. In 2023-24, the Safer Devon Partnership's strategic assessment identified key risks like and domestic abuse, informing joint action plans that integrate police intelligence with community data. A prominent multi-agency initiative is the tri-service safety officer program, operational since 2024, which embeds officers jointly employed by and Cornwall Police, and Fire and Service, and NHS Devon to focus on prevention and early intervention in vulnerable households. This model, unique to the region, targets demand reduction by addressing root causes like fire risks intertwined with safeguarding issues, with officers conducting joint visits that have reportedly lowered repeat incidents in pilot areas. Complementing this, the Connect to Protect strategy emphasizes embedding police within communities to enhance local intelligence gathering and response to emerging threats. In urban night-time economies, partnerships target predatory behaviours through initiatives like the Plymouth ENTE disruption scheme, launched in collaboration with , which deploys targeted patrols and intelligence sharing to curb exploitation in high-risk zones. Similarly, a £1 million Home Office-funded safer streets program, rolled out across 13 towns and cities by November 2024, supports enhanced patrols, street marshals, and night bus services in areas like , partnering with councils to mitigate alcohol-related disorder. Business-focused efforts include Pubwatch schemes and shared radio networks, enabling licensed premises to report incidents rapidly and coordinate with police for . Youth and accreditation programs further bolster public safety, with events like the 2024 community engagement initiative in fostering dialogue between officers and young people to preempt involvement in violence or exploitation. The Community Safety Accreditation Scheme empowers designated civilians, such as venue staff, with powers to confiscate alcohol or disperse individuals, extending police reach in low-level disorder scenarios. The 2024 Neighbourhood Policing Community Charter formalizes commitments to visible patrolling and priority-based responses, evaluated through public feedback mechanisms.

Notable Programs and Public-Facing Activities

Devon and Cornwall Police participates in national watch schemes to bolster public vigilance against specific threats, including Project Pegasus for combating aviation and crime through community reporting; Project Kraken, which targets and organised crime on waterways via partnerships and intelligence sharing; and Project Servator, employing unpredictable, high-visibility patrols to detect and deter terrorist activities. The force promotes community involvement through campaigns encouraging public participation in and resolution schemes, alongside the Neighbourhood Policing Community Charter, which outlines commitments to prioritise local safety, respond effectively to concerns, and foster ongoing dialogue with residents. Youth engagement initiatives include regular street-based events in urban centres such as , where officers collaborate with partners like the Community Alcohol Partnership and PL Kicks to deliver workshops, sports activities, and talks on safe socialising, alcohol risks, and , engaging over 80 individuals aged 14-20 in a single session to build trust and promote informed . In response to knife crime, secured a £1 million grant in May 2024 to fund enhanced foot patrols by officers and street marshals across 15 towns including , , , and , yielding over 26,000 patrol hours, 256 arrests, 248 seizures of property items, and 52 offensive weapons recovered in the first year, with an explicit target to halve knife crime incidence through targeted hotspot interventions. The Diverse Communities Team, consisting of dedicated officers and staff, conducts outreach to ethnic minorities and other groups, aiming to enhance trust in policing, address cultural sensitivities, and support community cohesion via tailored engagement and confidence-building measures. Additional public-facing efforts encompass the tri-service safety officer program, integrating police with fire and ambulance services for joint community safety operations, and support for the Police and Crime Commissioner's community , allocating £330,000 in September 2025 for local projects led by groups.

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