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FPT Software

FPT Software is a leading multinational services company, specializing in , , , and cloud solutions, founded in 1999 as a of and headquartered in , . With over 33,000 employees across 30 countries and territories, it serves more than 1,100 clients, including over 90 companies, and achieved approximately $1.2 billion in revenue in 2024, marking significant growth in global IT services. Established by Nguyen Thanh Nam, FPT Software began operations with a focus on software and has since evolved into a comprehensive provider of end-to-end IT solutions, expanding through strategic milestones such as its first international branch in in 2005 and the acquisition of RWE IT in 2014, Vietnam's inaugural IT merger and acquisition. Key growth phases include surpassing $100 million in revenue by 2013, $500 million by 2021, and reaching the $1 billion milestone in 2023, driven by investments in factories and multi-cloud technologies. The company operates 88 branches and development centers worldwide, emphasizing innovation in sectors like automotive, , banking, and . FPT Software's core offerings encompass consulting, and , product , cybersecurity, and , often leveraging partnerships with technology leaders such as , , , and to deliver customized solutions for smart factories, enterprise automation, and . In 2024, its automotive software division alone contributed nearly 27% of revenue with over 30% year-on-year growth, while services expanded by 37.6%, highlighting its role in green and -driven transformations. The firm also provides (BPO), , and implementation, with a certified ensuring high scores of 94.94 out of 100. Recognized as the largest IT services company in on the 2024 Fortune 500 list, FPT Software has solidified its global stature through expansions into markets like , , and in 2024, alongside mergers such as Next Advanced Communications in . It ranks among Asia's top 40 IT services providers and 139th globally, with ambitions to reach $5 billion in global IT services revenue by 2030, supported by a diverse of 3,489 international experts from 87 nationalities.

History

Founding and Early Development

FPT Software was established in 1999 by Nguyen Thanh Nam as the software development arm of , headquartered in , . Initially operating with a small team of around 13 IT engineers from the parent company, it focused on domestic software projects, including and custom development for local businesses in and . This founding marked a strategic shift for , which had been established in 1988, to formalize its internal IT capabilities into a dedicated entity dedicated to software services. In its early years, FPT Software emphasized building core engineering teams and establishing foundational quality standards to support reliable software delivery. The company introduced the FPT Quality Handbook in September 1999, laying the groundwork for systematic process improvements during its formative period from 1999 to 2000. By 2004, it achieved (CMM) Level 5 certification—the highest level for software process maturity at the time—becoming the first company and the 73rd globally to attain this recognition, which underscored its commitment to high-quality engineering practices. The company's early growth centered on the market, where it transitioned from FPT Corporation's internal unit to an independent structure, enabling focused expansion in software . This operational evolution supported steady profitability, culminating in exceeding US$10 million in profits by , a key milestone that validated its domestic model before broader international ventures.

Global Expansion and Key Milestones

FPT Software's global expansion began in earnest in the mid-2000s, marking a shift from its domestic roots to international operations as Vietnam's IT sector gained prominence. In 2005, the company opened its first overseas branch in , establishing a foothold in one of the world's largest software markets. This was followed by the establishment of an office in in 2007, and further expansions into the , , , and in 2008, which also saw the creation of FPT Europe to coordinate European activities. These early moves positioned FPT Software as a key player in offshore software development for global clients. A pivotal came in 2006 when FPT Software became the first company to achieve CMMI certification, the highest standard for software process maturity at the time, enhancing its credibility for international contracts. By 2014, the company executed its first major acquisition with RWE IT , marking FPT's entry into as a growth strategy and expanding its presence. That same year, surpassed US$100 million, reflecting robust demand in export markets. milestones continued with US$200 million reached in 2016, coinciding with the establishment of FPT to tap into the Asian market. Infrastructure investments supported this growth, including the 2017 opening of F-Ville 2 Campus in Hanoi's Hoa Lac Hi-Tech Park, Vietnam's largest software development center at the time with capacity for over 3,000 engineers. In 2018, FPT Software acquired a majority stake in U.S.-based Intellinet, bolstering its digital consulting capabilities and North American footprint. Revenue accelerated to US$500 million in 2021 amid post-pandemic digital transformation demand, followed by US$800 million in 2022, when the company opened its 10th U.S. office in New York City to serve East Coast clients. The year represented a breakthrough as FPT Software became the first Vietnam-headquartered tech firm to exceed $1 billion in global IT services revenue, driven by expansions in , the , and ; it also completed four acquisitions and entered Asia's Top 50 IT services providers. In , the company launched the FPT AI Factory in collaboration with , establishing AI development hubs in and Vietnam to accelerate generative adoption for clients. Further office openings occurred in , , , , , and , while acquiring Next Advanced Communications strengthened expertise. By , FPT Software was recognized as a Major Player in the IDC MarketScape for Managed Detection and Response (MDR) services in (excluding ), affirming its cybersecurity leadership in the region.

Corporate Structure

Ownership and Leadership

FPT Software operates as a wholly owned subsidiary of , a multinational founded in 1988 that spans , , and sectors. As the primary driver of the parent company's IT services arm, FPT Software generated over $1 billion in global IT services revenue in 2023, accounting for a substantial portion of FPT Corporation's overall earnings. Leadership at FPT Software is headed by Chief Executive Officer Pham Minh Tuan, who has held the position since at least 2021 and concurrently serves as an Executive Vice President at FPT Corporation as of 2024. The company was established in 1999 under the FPT Group, with Nguyen Thanh Nam playing a pivotal role as its initial leader, later becoming Chairman of FPT Software before ascending to CEO of FPT Corporation until 2011. The board of management, chaired by Chu Thi Thanh Ha, comprises primarily Vietnamese executives such as Senior Executive Vice President and Chief Financial Officer cum Chief Operating Officer Nguyen Khai Hoan, alongside other senior leaders focused on regional operations, reflecting strong national roots while benefiting from international advisory perspectives through FPT Corporation's broader governance. In terms of governance, FPT Software adheres to corporate laws as a , maintaining through structured oversight by its parent entity. The organization emphasizes sustainable practices in alignment with the ' 17 , having joined the UN Global Compact in 2023 to advance commitments in , labor, , and . Internal policies, including a comprehensive Code of Business Conduct released in recent years, underscore ethical operations, integrity in partnerships, and fostering innovation as core principles, supporting FPT Corporation's mission to leverage technology for a happier future.

Subsidiaries and Operations

FPT Software operates through a network of key subsidiaries that support its global delivery capabilities. FPT America, established in 2008, serves as a major hub for operations in the , marking its 13th anniversary in 2021. FPT facilitates expansion across the continent, including through acquisitions and new offices. FPT , founded in 2005, represents the company's earliest overseas subsidiary and has grown to surpass $500 million in annual revenue as of 2024. In 2014, FPT Software acquired RWE IT , rebranding it as FPT to strengthen its European footprint. Additionally, in 2018, the company took a majority stake—approximately 90%—in U.S.-based Intellinet to enhance its expertise. Recent additions include the establishment of FPT Automotive in 2023 as a subsidiary focused on automotive , the acquisition of U.S. firm Cardinal Peak in 2023 for product engineering capabilities, and joint ventures such as with Smart Holdings in 2025 and OKI in 2024, rebranding entities as FPT OKI. As a subsidiary of , FPT Software employs over 33,000 professionals worldwide as of 2025, including more than 7,800 certified experts in various technologies. These employees support flexible operational models, combining onshore, offshore, and nearshore approaches to optimize delivery across time zones and client needs. The company emphasizes Agile methodologies, including and (SAFe), to enhance efficiency and adaptability. Internally, FPT Software maintains 30 development centers globally to drive innovation and execution. It develops proprietary AI intellectual properties, such as platforms for automotive and AI-powered tools like akaTrans for IT-specific multilingual processing. Major campuses include the FPT Complex in , inaugurated in 2016 with capacity for up to 10,000 employees, and F-Ville 2 in , opened in 2017 as Vietnam's largest software outsourcing center at the time, spanning 28,000 square meters.

Services and Offerings

Core Technology Services

FPT Software provides a range of core technology services centered on IT outsourcing and , enabling clients to develop and maintain custom scalable solutions through AI-driven life cycles (SDLC) that optimize up to 60% of development time. These services encompass consulting, where the company guides organizations in adopting innovative methodologies such as and Agile frameworks to refine processes and foster . Additionally, FPT Software offers services and support, including multi-cloud optimization frameworks that enhance performance and for global operations, alongside data platforms for comprehensive and modernization. Cybersecurity services are integrated to protect data assets, with recognition as a Major Player in the IDC MarketScape for Managed Detection and Response (MDR) Services in (excluding ) as of October 2025. while modernization efforts focus on upgrading legacy systems to improve efficiency and integration. In , FPT Software delivers -powered solutions for applications like , , and enterprise platforms, supported by full-stack AI enablement and partnerships with leaders in the field. The company also specializes in for connected operations, / for immersive experiences, and RPA through tools like akaBot for process . Low-code platforms accelerate by enabling rapid development and cost optimization, while hyper combines , RPA, and to streamline workflows and boost . BPO services further extend these capabilities by consulting on and business processes to enhance operational value. FPT Software employs flexible delivery models, including onshore, offshore, and nearshore options, with a strong emphasis on Agile approaches and proprietary frameworks such as DX Garage for and FAFCO for integrated management of processes, applications, and . cover (ITSM), application maintenance, and infrastructure oversight, ensuring seamless operations for clients. These services support over 1,100 global customers, achieving an average score of 94.94 out of 100. Such offerings find brief application in sectors like healthcare and banking, , and (BFSI) for process optimization.

Industry-Specific Solutions

FPT Software tailors its core technologies, such as , , and , to deliver customized solutions across key industries, enabling clients to address sector-specific challenges like , , and . With partnerships involving over 130 companies as of 2025, FPT has implemented industry-focused projects that integrate , , and digital platforms to drive innovation and resilience. In the automotive sector, FPT provides and smart factory solutions, leveraging AUTOSAR-compliant software for chipmakers, tier-1 suppliers, and OEMs to accelerate development and ensure . AI-driven implementations, such as those enhancing driver assistance systems, have boosted engagement by up to 35% while reducing through real-time . Notable collaborations include a with P3 Group for large-scale projects and partnerships with Subaru and for software-defined vehicle (SDV) innovations. For healthcare, FPT develops platforms focused on , virtual care, , and aged care, extending services beyond traditional settings via , , and integration. These solutions support remote monitoring and personalized care, aligning with regulatory standards like HIPAA and , and have contributed to projected 17-fold revenue growth for in healthcare from 2021 to 2030. Over 17 years of expertise in medical device software enables rapid development of compliant platforms for biopharma and medtech clients. In banking, , and (BFSI), FPT offers AI-driven and cloud-based to modernize systems and enhance customer-centric digital services. Solutions like API-led integrations and composable architectures facilitate exchange and scalable infrastructure, exemplified by an AI-powered platform that reduced loan processing from six days to under 24 hours. These adaptations support digital onboarding, eKYC, and personalized banking experiences for institutions. FPT's manufacturing solutions emphasize for and (RPA) combined with hyper-automation to streamline operations and provide real-time visibility. The Unified Data Platform (UDP) uses to measure (OEE), enabling predictive modeling for disruptions, while and digital twins enhance resilience across production strategies. With over 1,100 data engineers, these implementations help manufacturers integrate , low-code, and for cost-effective . In telecommunications, FPT advances 5G deployment and network optimization through AI-enabled solutions, partnering with Ericsson to develop use cases in high-speed connectivity for sectors like healthcare and . Intelligence transformation via supports scalable data transfer and infrastructure enhancements in , including RPA projects for operational efficiency in Japanese telecom firms. Unique adaptations include green transformation initiatives in the sector, where FPT applies for and , such as digital twins that saved $8 million in repair costs for operations. Partnerships like the five-year agreement with promote IT/OT convergence for emission reductions and efficiency gains, aligning with global net-zero goals.

Global Presence

Office Network and Locations

FPT Software is headquartered at FPT Tower in , , serving as the central hub for its operations and strategic decision-making. The company maintains major campuses in and , with a total of eight campuses across these three cities, including prominent facilities like F-Town 3 in , which spans 69,000 square meters and accommodates thousands of employees. These locations form the core of FPT Software's workforce and infrastructure, supporting a significant portion of its global talent pool. As of 2025, FPT Software operates 88 offices across 30 countries and territories, enabling a widespread physical presence that facilitates efficient service delivery worldwide. This network includes key hubs in various regions, such as , where operations began in 2005 with offices in and Fukuoka; the , established in 2008 with 6 offices including those in , Richardson (Texas headquarters for the Americas), and ; and , also starting in 2008 with a base in . In , the company entered the market in 2008, opening its first office in that year, followed by in 2012, and additional sites in countries like , the , and the . Asia features longstanding locations like (established 2007 as APAC headquarters), (2008) with offices in cities such as , (2016), and with offices in . In 2024, FPT Software expanded its footprint with new offices in , , , , and others. Complementing its office network, FPT Software maintains 30 development centers dedicated to activities, strategically distributed to leverage multi-time-zone operations for nearshore and support. Notable centers include AI Valley in , , focused on innovation, and the Global Delivery Center in , , which enhances regional R&D capabilities. This infrastructure allows the company to provide round-the-clock development and support, aligning operations across continents to meet diverse client needs in international markets.

International Partnerships and Markets

FPT Software has established strategic partnerships with leading global technology providers to enhance its service offerings in . As an AWS Advanced Service Partner and the first ASEAN-headquartered AWS Premier Consulting Partner, FPT Software supports businesses in leveraging for cloud migration and innovation. Similarly, FPT Software collaborates with on initiatives, pioneering the adoption of Copilot in 2025, achieving over 95% employee adoption in its pilot program to boost . With , FPT Software serves as a Predix Global Partner for the Predix IIoT platform, enabling industrial clients to access advanced tools and resources for solutions. These alliances form part of a broader serving over 1,100 clients, including more than 130 global disruptors. To facilitate market entry, FPT Software has pursued targeting key regions. In 2014, it acquired IT Slovakia, marking its first overseas M&A and providing IT services to the sector. In 2018, FPT Software obtained a 90% stake in Intellinet, a U.S.-based consulting firm, strengthening its North American capabilities. FPT Software's market strategies emphasize targeted growth in high-potential regions. In the U.S., the company achieved 50% year-over-year revenue growth in 2021, driven by demand for IT services and consolidation. represents a market, where FPT Software was ranked among the top 40 IT companies in 2018, supported by partnerships like its status with . In , FPT Software partners with 89 companies, focusing on sectors such as energy and manufacturing through long-term contracts. Across the , the firm pursues expansion via localized strategies, including significant revenue growth in in 2024 through automotive and solutions, and the launch of a new office in to bolster its global delivery network. As the first firm to partner with on the Predix platform, FPT Software has driven regional impact by prioritizing digital, intelligence, and green transformations in emerging markets. This focus enables clients in and beyond to adopt sustainable technologies, such as AI-powered and low-code platforms, fostering in underserved economies.

Achievements and Impact

Financial and Growth Milestones

FPT Software's financial trajectory began to accelerate in the mid-2000s, with the company reporting profits exceeding US$10 million in 2007, marking a significant milestone for a IT firm at the time. This early success laid the foundation for sustained expansion, driven by increasing software exports and international client engagements. By the end of , revenue had surpassed US$100 million, reflecting an average annual growth rate of 30% since 2012, fueled by strategic office openings in markets like and acquisitions such as RWE IT . Continued momentum propelled revenue beyond US$200 million in 2016, coinciding with the company reaching 10,000 employees and solidifying its position as a key player in global . The 2020s witnessed exponential scaling, with revenue climbing to over US$800 million in 2022 and crossing the US$1 billion threshold in global IT services in 2023—the first such achievement for any Vietnam-origin company. This milestone underscored FPT Software's emergence as a competitive force in the international arena, supported by in the and . In 2024, the company ranked 40th among Asia's top IT services providers, with FPT Software's IT services revenue reaching approximately US$1.22 billion, a substantial share attributable to its contributions within FPT Corporation's total revenue of US$2.47 billion that year. FPT Software plays a pivotal role in its parent company FPT Corporation's overall performance, where IT services account for a significant portion of the group's total revenue of US$2.47 billion that year. Key growth drivers included robust workforce expansion, with over 7,000 IT jobs created between 2012 and 2016 to meet rising demand. By 2025, the employee base had grown to more than 33,000, enabling the company to handle complex projects across 30 countries. These developments not only enhanced operational capacity but also positioned FPT Software as a major contributor to FPT Corporation's revenue diversification. As a in Vietnam's software export sector, FPT Software has profoundly impacted the national by generating high-skilled employment and fostering tech talent development. Through initiatives tied to FPT Corporation's educational efforts, such as the establishment and support of FPT University since , the company has advanced technical training programs that prepare thousands for the IT industry, bolstering Vietnam's position as an emerging global tech hub.

Awards and Recognitions

FPT Software has been recognized as the Largest IT Services Company in the Fortune Southeast Asia 500, a distinction it has held in the inaugural 2024 edition and retained in 2025 based on revenue and market influence in the region. In 2025, the company was positioned as a Major Player in the IDC MarketScape: Asia/Pacific (Excluding Japan) Managed Detection and Response (MDR) Services 2025 Vendor Assessment, highlighting its strengths in comprehensive threat detection, response capabilities, and strategic partnerships. Earlier accolades include its inclusion in the Top 100 Global Service Providers list in 2012 by Global Services and NeoGroup, acknowledging its performance, leadership, and innovation in outsourcing. Additionally, in 2018, FPT Software was ranked among the top 40 IT companies in Japan, reflecting its growing regional expertise and delivery excellence. The company achieved (CMMI) Level 5 certification in 2006, becoming the first in to reach this highest maturity level for software processes and the 73rd organization globally at the time, as assessed by the . FPT Software maintains a range of international certifications for and , including ISO/IEC 27001 for its Information Security Management System, ensuring robust data protection, and ISO 9001 for quality management systems that support consistent service delivery across global operations. FPT Software serves as a partner to over 90 companies, underscoring its reliability in high-stakes IT services for sectors like automotive, banking, and . It has achieved a score of 94.94 out of 100, derived from client feedback on service quality, responsiveness, and value. In 2025, FPT was named among 35 Notable Providers in Forrester's The Services Landscape, Q2 2025 report, recognizing its capabilities in strategy consulting, technology implementation, and for initiatives. The company also received multiple category wins at the 2025 Globee® Technology Awards for its innovations in and .

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