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Guidepoint

Guidepoint is a global research enablement platform that connects leading organizations and decision-makers with subject-matter experts across more than 500 subsectors to provide customized insights through one-to-one consultations, surveys, events, and data-driven solutions. Founded in 2003 in by Albert Sebag, the company has grown into one of the largest expert networks, employing approximately 1,600 people and operating from 19 offices worldwide. The platform facilitates real-time access to hard-to-reach expertise, enabling clients in sectors such as corporations, consulting firms, , and to accelerate and address complex challenges. Services include phone consultations, multi-expert surveys, in-person engagements, and access to over 1,500 live events per month along with 65,000 searchable transcripts and recordings. Guidepoint emphasizes and ethical standards, maintaining a network of nearly 1.75 million vetted professionals including practitioners, academics, and industry leaders who adhere to strict guidelines for consultations. Key milestones include its expansion into in 2009 through the acquisition of Vista Research, the opening of its office in 2012, and the establishment of its first India office in in 2022, marking ongoing global growth. By 2023, Guidepoint celebrated its 20th anniversary, having evolved from its origins in primary research services to a comprehensive supporting business innovation across diverse markets, including recent -enhanced solutions such as AI Moderation launched in October 2025.

Overview

Founding and early focus

Guidepoint was founded in 2003 in by Albert Sebag under the initial name Clinical Advisors. Sebag, who holds a Ph.D. in from and a J.D. from , established the company with a primary focus on the healthcare sector, specifically by matching cancer patients to appropriate clinical trials to facilitate access to cutting-edge treatments. In its early years, Clinical Advisors emphasized healthcare research by building a network of medical experts to provide targeted insights for pharmaceutical companies, investors, and healthcare professionals seeking specialized knowledge. This approach addressed the challenges of navigating complex information and opportunities in a rapidly evolving field. By the mid-2000s, the platform had broadened its scope within healthcare to include expertise in additional areas beyond , laying the groundwork for wider industry applications. Sebag's background in both scientific research and informed his vision for the company as a knowledge-sharing platform that connects subject-matter experts with decision-makers in an information-driven economy, ensuring compliant and efficient access to precise, on-demand expertise. In 2007, the firm rebranded as Guidepoint Global to reflect its evolving mission.

Current operations and scale

Guidepoint is headquartered in and employs approximately 1,300 people worldwide as of 2025. Guidepoint operates a vast network comprising over 1.75 million experts, organized across more than 500 subsectors in six primary industry areas: healthcare, , , , , and industrials. The firm is recognized as the second-largest expert network by Integrity Research. The firm's mission centers on delivering customized research solutions to empower business and government professionals with actionable insights from subject-matter experts.

History

Inception and rebranding

Guidepoint was originally established in 2003 as Clinical Advisors, a City-based firm specializing in matching oncology patients with suitable clinical trials to improve access to experimental treatments. The company, founded by Albert Sebag, initially concentrated on this niche within the healthcare sector, leveraging expert consultations to facilitate precise patient-trial pairings. By 2006, Clinical Advisors had expanded its business model. In 2007, the company underwent a significant to Guidepoint Global, marking its transition from a healthcare-focused advisor to a general offering insights across multiple industries. This change reflected the firm's evolving , which now encompassed consultations on diverse sectors such as , , and consumer goods, positioning it as a versatile platform for expert-driven research.

Expansion and acquisitions

Following its in 2007, Guidepoint pursued aggressive expansion starting in 2009 to broaden its global and diversify its industry coverage. In May 2009, the company acquired Vista Research from Standard & Poor's, a move that facilitated entry into the Asian market and access to a wider pool of experts across sectors like and . This acquisition strengthened Guidepoint's ability to serve international clients seeking regional insights, marking a pivotal step in its shift toward a more global operation. Building on this momentum, Guidepoint targeted in 2015 by acquiring Innosquared, a Germany-based firm with established operations in the EMEA region. The deal expanded Guidepoint's European expert pool to over 50,000 professionals and led to the establishment of its first consulting-only office in , enhancing service delivery for clients in pharmaceuticals, automotive, and other key industries. To further bolster its technological capabilities, Guidepoint acquired Quanton Data Analytics in May 2016, integrating advanced data-driven insights into its offerings, particularly in healthcare market intelligence and alternative data products. This acquisition laid the foundation for Guidepoint Qsight, a specialized platform that complemented its core consulting services with quantitative analytics. Geographic expansion accompanied these acquisitions, with Guidepoint launching its Shanghai office in 2012 to capitalize on mainland 's growing demand for expert consultations. The company continued this trajectory by opening its first India office in in February 2022, its 15th global location, to tap into the region's burgeoning tech and healthcare sectors. In April 2023, Guidepoint further solidified its presence with a new office in , located in the Kerry Centre, reflecting seven years of sustained growth in and aiming to better serve local and multinational clients. In August 2023, Guidepoint marked its 20th anniversary by highlighting two decades of collaborative growth, in enablement, and expansion through strategic partnerships and offices worldwide. These milestones underscored the company's evolution from a U.S.-focused firm to a leader in expert networks, with a network exceeding 1.5 million advisors across more than 190 countries as of 2023.

Business model

Core expert network operations

Guidepoint functions as an by connecting clients with specialized professionals to provide targeted insights through structured interactions. The operational process starts with clients submitting research requests that detail their specific informational needs, such as trends or competitive . Guidepoint's dedicated managers, leveraging advanced algorithms and , then match these requests with appropriate experts from its global database, facilitating one-on-one consultations—primarily via phone calls or virtual sessions—often within hours of the request. A key aspect of these operations is rigorous to prevent the of non-public , aligning with regulatory standards like those from the U.S. Securities and Commission. Experts and clients are screened prior to engagements, and all consultations are monitored to ensure discussions remain focused on publicly available or experiential knowledge, thereby reducing risks of violations. The network spans over 300 industries, with core coverage including healthcare, technology, consumer goods, , , and industrials, allowing for tailored expertise across diverse economic sectors. Expert recruitment draws from a wide array of professional backgrounds, including former executives, academics, and industry practitioners, who are vetted through a multi-step process to verify domain-specific knowledge and identify any conflicts of interest. This results in a vetted pool exceeding 1.75 million advisors, bolstered by the addition of over 20,000 new experts monthly to maintain depth and relevance. In supporting , Guidepoint primarily caters to hedge funds, firms, and corporations, enabling these clients to conduct thorough , validate hypotheses, and gain actionable perspectives from firsthand industry experience.

Revenue generation and market position

Guidepoint primarily generates revenue through a subscription-based model, where clients subscribe for access to on-demand consultations, virtual and in-person events, surveys, and reports, while experts are compensated on a per-engagement basis for their participation. This approach allows high-volume clients, such as firms and corporations, to leverage the for scalable insights, with typical consultation fees around $1,000 per hour. In 2025, the company's annual revenue reached approximately $261.1 million, supported by premium services and a growing client base across sectors like and healthcare. In the industry, Guidepoint holds a strong market position as one of the top providers globally, ranking second in size behind leaders like (GLG). Its primary competitors include GLG and , with these three firms collectively commanding nearly 40% of the U.S. . Guidepoint differentiates itself through its extensive network of over 1.75 million experts and a focus on compliance-driven services, enabling it to serve diverse clients in a competitive landscape valued at $2.5 billion globally. The company's growth is fueled by rising demand for rapid, specialized insights amid economic volatility and sector-specific challenges, such as in private equity and . This is evidenced by Guidepoint hosting over 1,500 live events monthly, which facilitate real-time expert discussions and contribute to client retention and revenue expansion. The broader industry has seen a of 7.0% over the past five years, reaching $1.8 billion in U.S. revenue alone in 2025, underscoring Guidepoint's alignment with these trends.

Services

Primary consultation services

Guidepoint's primary consultation services center on facilitating direct interactions between clients and subject-matter experts to deliver tailored, insights. These services include consultations via or video, which allow clients to engage confidentially with prequalified experts such as former executives, engineers, or industry practitioners. Clients submit specific project needs, and Guidepoint's team matches them with suitable experts, often arranging calls within 36 hours or even same-day in urgent cases. In addition to individual calls, Guidepoint hosts in-person and virtual events, including roundtables, panels, and moderated group meetings, to foster collaborative discussions on market trends and sector developments. These events, such as companion sessions at major healthcare and conferences, bring together multiple experts for interactive sessions that provide diverse perspectives. The company organizes over 1,500 live events per month, enabling clients to participate in or access recordings of these gatherings for broader industry intelligence. Surveys form another key component, involving the polling of 25 to 100 experts to quantitative on topics like market dynamics, product performance, and competitive landscapes. Options range from full-service custom surveys, which include content development and deliver results in days, to quick polls yielding initial insights within hours. This approach helps clients validate hypotheses and identify trends through statistically informed consensus from Guidepoint's network of over 1.75 million experts across more than 300 industries. Clients also gain on-demand access to a library of over 65,000 expert transcripts from past consultations and events, allowing for quick review of historical insights without scheduling new interactions. These transcripts cover a wide range of sectors and are available through Guidepoint's platform for efficient research.

Specialized products and tools

Guidepoint offers several specialized products and tools that extend beyond traditional expert consultations, leveraging , custom analyses, and to enhance research efficiency for clients in various industries. One key offering is Guidepoint , a healthcare-focused data platform developed under its Qsight division, which provides real-time insights into clinical trials, market trends, and treatment adoption rates. For instance, the Screening delivers detailed on screening methods such as and CT colonography, combining quantitative metrics with qualitative expert perspectives to help pharmaceutical and medtech firms identify market opportunities. In addition to data platforms, Guidepoint produces custom reports that synthesize in-depth analyses from inputs, tailored to address specific client queries on emerging trends or competitive landscapes. These reports are compiled through structured processes involving recruitment and , often incorporating survey results or data to provide actionable, sector-specific recommendations without requiring direct client- interactions. In 2025, Guidepoint introduced innovative AI-integrated tools to accelerate research while preserving the centrality of human expertise. The Guidepoint360 platform, launched in October 2025, serves as a unified workspace that consolidates expert consultations, transcripts, and on-demand insights, powered by to enable faster discovery and reduced . Complementing this, AskGP is an AI-driven query tool within Guidepoint360 that allows users to pose questions and receive synthesized responses drawn from the expert network's , streamlining access to vetted insights. Later that month, Guidepoint unveiled AI Moderation, a solution that automates parallel expert interviews using predefined guides, generating consistent transcripts and summaries to scale at enterprise levels without compromising depth. These tools emphasize a approach, where handles and organization, but human experts remain essential for nuanced, context-rich contributions.

Global presence

Key international markets

Guidepoint's core operations are centered in , serving as its primary hub for services and client engagement. The company has established a robust presence in and the region, enabling it to connect clients with regionally relevant expertise across diverse sectors. These markets represent key areas of strategic focus, where Guidepoint leverages its of over 1.75 million advisors to address localized business needs. In , Guidepoint emphasizes , providing tailored consultations that align with the region's regulatory landscape, including compliance with the General Data Protection Regulation (GDPR) through dedicated data transfer policies. The company maintains localized expert pools to ensure adherence to such regional standards, facilitating secure and relevant interactions for clients in banking, , and advisory sectors. This approach supports a client base that includes institutional investors and firms seeking insights into European market dynamics. The region highlights Guidepoint's growth in healthcare and technology, with expansions in countries like , , and enhancing access to specialized advisors. Here, the firm sources experts attuned to regional priorities, such as and biotech innovations, amid rising demand from corporate and investment clients navigating complex local ecosystems. Client demographics in emerging markets like and show increasing adoption by corporations and government entities, alongside traditional investment firms, reflecting broader diversification.

Office network and growth milestones

Guidepoint is headquartered in at 675 Avenue of the Americas. The company maintains 19 offices worldwide, supporting its operations across multiple countries. Key offices include the London location, established in 2009 as Guidepoint's first European hub; , launched in 2012 to expand into ; , opened in 2022 as the company's inaugural office in ; , inaugurated in 2023 to strengthen its footprint in the region; and , opened in March 2024 as a and . These offices play a critical role in the company's by facilitating local of subject-matter experts and providing tailored client servicing in regional markets. Major growth milestones in Guidepoint's office network include its entry into through the 2009 acquisition of Vista Research, which bolstered capabilities in the region and paved the way for subsequent expansions. In , the 2015 acquisition of Innosquared established a dedicated consulting office in , , which operated until its closure in December 2023, enhancing Guidepoint's European presence at the time. The 2023 opening further marked a milestone in tapping into China's specialized market expertise, building on seven years of consistent regional growth.

Regulatory issues

Insider trading allegations

In 2010, federal authorities charged Dr. Yves Benhamou, a physician and paid consultant for Guidepoint Global, with for allegedly tipping a hedge fund about negative results from a of Albuferon, an experimental hepatitis C drug developed by Human Genome Sciences. The U.S. and Department of Justice alleged that Benhamou, who served as an in the trial, disclosed nonpublic information during a consultation arranged by Guidepoint, enabling the manager at to sell shares and avoid approximately $30 million in losses. Benhamou was arrested in November 2010, pleaded guilty to and related charges in April 2011, and was sentenced to time served plus three years of supervised release in December 2011. In 2011, securities regulators filed charges against James A. Silverman, founder of the Risk Reward Capital Management, for allegedly using nonpublic information obtained from Guidepoint-sourced experts on clinical trials conducted by Ariad Pharmaceuticals and Questcor Pharmaceuticals. The complaint detailed how Silverman, who paid Guidepoint about $80,000 annually for access to over 225 consultants between 2009 and 2010, traded on details of trial outcomes—such as positive data for Ariad's cancer drug and Questcor's autism treatment—generating significant returns of 55% in 2009 and 52% in 2010 after prior losses. Investigators found deleted notes in Silverman's office indicating awareness of the information's sensitivity, but no criminal charges were filed against him at the state level. These incidents formed part of broader investigations into expert networks following the 2009 Galleon Group scandal, which highlighted risks in the industry and prompted probes into firms like Guidepoint for potential facilitation of illegal tips. Despite subpoenas and scrutiny, Guidepoint faced no direct charges or findings of culpability in either case. The events contributed to temporary industry-wide scrutiny, resulting in heightened regulatory oversight and the adoption of enhanced screening protocols by expert networks to prevent misuse of confidential information.

Compliance and company response

Prior to the 2010-2011 regulatory scrutiny in the industry, Guidepoint maintained a framework that emphasized screening for potential conflicts of interest, including third-party background checks for all new advisors and annual checks on a substantial sample to verify professional and educational histories. Advisors were required to complete interactive training modules upon joining and annually thereafter, testing their understanding of laws and ethical guidelines. The framework also strictly prohibited the sharing of non-public or confidential information, with conservative key rules mandating that advisors avoid discussions on sensitive topics such as current employers, competitors, results, or material nonpublic data from roles like FDA advisory committee members. In response to the 2010-2011 allegations and investigations targeting expert networks, Guidepoint cooperated with the U.S. and Department of Justice (DOJ), including responding to subpoenas, and faced no findings of wrongdoing or charges against the company itself, unlike peers such as Primary Global Research. Following the probes, Guidepoint strengthened its vetting processes by enhancing its IT platform for , real-time in consultations, and systematic reviews by a dedicated full-time team to further mitigate risks. As of 2025, Guidepoint's compliance measures include AI-assisted tools like AI Moderation, which scales expert interviews while integrating protocols for consistent oversight and risk detection during consultations. The company adheres to U.S. SEC regulations on insider trading and securities laws, as well as EU data protection requirements under the General Data Protection Regulation (GDPR), functioning as a data processor with policies ensuring adequate safeguards for personal data transfers outside the EU/EEA. Guidepoint's compliance model has been credited in the for its rigor, enabling the firm to avoid actions that affected competitors and establishing best practices for expert networks through customizable client controls, ongoing advisor monitoring, and proactive regulatory alignment.

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