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iManager

iManager is a web-based console developed by and now maintained by , which acquired (including products) in 2023, for centralized , particularly of eDirectory directories. It provides secure, customizable access to utilities and content, enabling administrators to monitor, configure, and troubleshoot resources from any browser-enabled device without needing dedicated client software. First released in 2001 as part of 6, iManager has evolved to support role-based access, plugin extensibility, and integration with various tools. Key features of iManager include its role-based administration model, which assigns specific tasks to users or groups to streamline workflows and enhance , and its architecture that allows extension with custom or third-party modules for tasks like management and synchronization. The tool supports deployment on multiple platforms, including and Windows, with recent versions incorporating container options for easier scalability and updates. As of November 2025, the latest release remains version 3.2.6 Patch 3 Hotfix 2 (June 2024), focusing on improved patches, enhancements, and with modern services. However, as of Open Enterprise Server 2023, iManager has been deprecated for new installations and will not be supported in future releases, with OpenText recommending alternatives such as the OES Unified Management Console. iManager remains a core component in enterprise environments relying on eDirectory for , , and services, reducing administrative overhead by consolidating tools into a single interface.

Overview

Description

iManager is a web-based administration console designed for managing , a used in enterprise environments for . It enables secure, customized access to network utilities and content from any supported , providing a centralized interface for directory operations. The primary purpose of iManager is to serve as a browser-based tool for in enterprise networks, facilitating tasks such as user (e.g., creating users and managing passwords), rights assignment through role-based services, and directory monitoring to ensure network integrity. This allows administrators to handle eDirectory objects efficiently without requiring dedicated client software. iManager runs primarily on Unix-based systems like distributions (e.g., SUSE Linux Enterprise Server and ), with compatibility for editions such as 2016, 2019, and 2022. It is built using and deploys on the servlet container, adhering to J2EE servlet specifications. The latest stable release as of 2024 is iManager 3.2.6 Patch 3 HF2. Originally developed by , it is now maintained by via its acquisition of and ; the software operates under a proprietary license. Official is available at the NetIQ iManager product page.

Development and ownership

iManager was initially developed by in 2001 as a web-based administration console integrated with the eDirectory directory service ecosystem, aimed at simplifying tasks previously handled through console utilities or dedicated applications. This development aligned with 's push toward platform-independent management tools, leveraging technologies like to enable browser access for eDirectory administration across and emerging environments. Ownership of iManager transitioned alongside 's corporate changes, beginning with from its 2001 launch through 2011. In April 2011, Attachmate Corporation completed its $2.2 billion acquisition of , incorporating iManager into 's portfolio of . International then acquired in November 2014 for $1.2 billion, rebranding many products under the division and expanding iManager's scope within solutions. Finally, acquired in January 2023 for approximately $6 billion, integrating iManager into its broader cybersecurity and information management offerings. These ownership shifts influenced iManager's strategic direction significantly. Under , the focus remained on NetWare-centric eDirectory management, but Attachmate's brief stewardship began aligning it with cross-platform tools. Micro Focus broadened iManager's role in comprehensive , enhancing support for hybrid environments and compliance-driven features beyond traditional directory services. The product's development philosophy evolved from its origins as a browser-based for streamlining eDirectory-specific tasks—such as provisioning and —toward greater flexibility and modernization. Early versions prioritized role-based to reduce administrative complexity, while later iterations under introduced extensible plugins and . Notably, iManager 3.2 (released in 2019) previewed support, enabling lightweight, scalable deployments in cloud-native infrastructures without compromising core eDirectory integration.

History

Origins and early development at Novell

iManager was developed by Novell in the late 1990s as a web-based administration tool to simplify the management of eDirectory, Novell's directory service, by replacing traditional console-based tools like ConsoleOne with a browser-accessible interface that enabled role-based access and task delegation. This inception aligned with Novell's "One Net" strategy, which aimed to unify network services under a single, extensible platform, allowing administrators to perform eDirectory tasks such as object creation and rights assignment from any web browser without requiring specialized client software. The first release of iManager, version 1.x, was introduced alongside 6 on , 2001, marking a shift toward web-centric administration for environments. Initial features focused on core eDirectory operations, including plugins for user and group management, trustee rights delegation, and basic reporting, which streamlined administrative workflows in distributed networks. Early versions also incorporated prototypes for integration with Novell's emerging identity synchronization technology, initially known as DirXML (later rebranded as Identity Manager), enabling preliminary synchronization tasks within the iManager interface. A key milestone came with the release of iManager 2.0 in 2003, which expanded platform compatibility by adding support for through Novell's Nterprise Linux Services (NNLS), allowing seamless across hybrid NetWare-Linux environments. This version also enhanced scalability features, such as improved plugin loading and session management, to handle larger eDirectory deployments with thousands of objects, reducing administrative overhead in enterprise-scale directories.

Evolution under Micro Focus

Following the 2014 merger of with —which had acquired in 2011—iManager was integrated into 's portfolio, aligning it more closely with solutions to enhance governance capabilities across enterprise networks. This shift positioned iManager as a key component in 's suite, emphasizing secure administration of eDirectory and related identity services rather than solely legacy environments. The 2.7 series, spanning updates from 2007 to 2015, introduced significant security enhancements, including XDAS auditing for centralized event logging, TLSv1.2 protocol support, and fixes for (XSS) vulnerabilities in plugins like . These versions also bolstered LDAP capabilities with features such as load balancing, mechanisms, query filtering, data hiding, and request denial to improve proxying and overall . In 2016, iManager 3.0 marked a pivotal update, adding 64-bit architecture support, the ability to manage multiple eDirectory trees from a single interface, and a new plugin for Enhanced Background Authentication introduced in eDirectory 9.0. The release also featured UI improvements, such as consistent font rendering in the End User License Agreement and better object display in , alongside compatibility upgrades to 1.8.0_66. Key developments under included deeper integration with 4.x, enabling streamlined administration of identity provisioning and synchronization tasks through iManager's interface. Ongoing security maintenance addressed vulnerabilities, with 21 reported and patched in 2024 alone, covering issues like remote execution and server-side request forgery in versions up to 3.2.6. Efforts also emphasized hybrid compatibility, supporting deployment on and Windows platforms to facilitate in mixed on-premises and setups. Strategically, iManager evolved from a NetWare-focused tool to a versatile, cross-platform solution, with updates prioritizing web-based accessibility and extensibility for diverse operating environments. This transition supported Micro Focus's broader push toward unified , culminating in later versions like 3.2.6 that maintained relevance through modularity and security hardening before the 2023 handover to .

Transition to OpenText

In January 2023, Corporation completed its acquisition of International for approximately $6.1 billion, thereby incorporating the portfolio—including iManager—into its cybersecurity and offerings. This move expanded OpenText's capabilities in , positioning NetIQ products like iManager as key components of its broader security ecosystem. Following the acquisition, committed to ongoing support for iManager, releasing maintenance updates such as iManager 3.2 Service Pack 6 Patch 3 1 to address stability and compatibility issues. Documentation and administration guides transitioned to branding while retaining the prefix, reflecting integration without immediate architectural overhauls. Additionally, emphasized enhancements to its cybersecurity lineup, incorporating -driven features for detection and across acquired products, though iManager-specific integrations remained focused on administrative efficiency rather than core functionality. Looking ahead, has outlined plans to integrate iManager with its ecosystem, including tools like Workload Automation for streamlined identity orchestration in hybrid environments. As of November 2025, no announcements of major discontinuations for iManager have been made, with the product remaining in active maintenance under 's lifecycle policy. Development efforts continue to prioritize vulnerability remediation, with patches addressing reported issues such as server-side request forgery and deserialization flaws in prior versions. In November 2025, a Time-of-Check Time-of-Use (TOCTOU) (CVE-2025-64180) was disclosed, potentially allowing attackers to bypass network isolation and access internal services or cloud metadata.

Features

Core administration tools

iManager's core administration tools enable administrators to perform essential eDirectory management tasks through a web-based , focusing on , object lifecycle, and access configuration. These tools are accessed via the Roles and Tasks view, which presents a customizable tailored to the user's assigned administrative roles, ensuring efficient without requiring dedicated client software. A primary tool is eDirectory browsing, allowing users to navigate the directory tree, search for specific objects, and select them for manipulation using the View Objects button, which supports tree, browse, and search modes for quick location of , groups, or containers. Object creation and deletion are facilitated through dedicated wizards in the Directory Administration ; for example, creating a involves specifying details like username, , and password in the Create User task, while deletion is handled via the Delete Object task after browsing to the target. Schema management provides capabilities to extend and maintain the eDirectory , including tasks to create new object classes or attributes, view existing schema elements, and ensure compatibility for custom applications, restricted to users with rights to the . and control is managed under the and Management role, offering functionalities such as creating or deleting partitions at boundaries, viewing replica lists on servers, and adding or removing replicas to optimize data replication and across the network. Rights assignment via Access Control Lists (ACLs) allows precise permission delegation, with tools like and View Effective Trustees enabling administrators to grant or revoke rights—such as Read, Write, Create, or —to trustees on specific objects or properties, supporting granular without full administrative privileges. Group policy enforcement involves configuring and applying directory-based policies, such as login scripts or profile templates, to groups for consistent user settings across organizational units. Basic reporting on directory health includes status overviews of , , and , accessible through integrated tasks that highlight potential issues like replica inconsistencies or partition errors for proactive maintenance. Wizards streamline common operations, such as setting password policies via the Password Management task or configuring organizational units in the Create Object wizard, providing step-by-step guidance with LDAP query for direct eDirectory access.

Role-based access and security

iManager implements (RBAC) through its Role-Based Services (RBS) framework, which extends the eDirectory schema to assign users specific responsibilities and limit their access to relevant administrative tasks and objects. This mechanism allows administrators to define roles that bundle predefined tasks, such as user creation or password resets, while enforcing rights through access control lists (ACLs) that restrict operations to designated object types and scopes within the directory tree. Predefined roles in iManager include for full system management, for routine user support tasks like password resets, and others categorized into 14 default areas such as & Passwords or Users & Groups. These roles can be customized by adding, replacing, or removing tasks, with rights limits ensuring users only interact with necessary directory elements, thereby minimizing the risk of unauthorized modifications. Assignments occur via users, groups, organizational roles, or containers, providing flexible delegation without granting excessive privileges. Security features in iManager enhance RBAC by requiring user upon to assigned roles, supporting session timeouts configurable through the console settings to automatically log out inactive sessions and prevent unauthorized prolonged . Additionally, logging is integrated via the Audit category, capturing administrative actions for review, while XDAS events can be enabled on the tab for detailed tracking of directory interactions. Data protection mechanisms include ACL-based query filtering and request denial, which prevent users from viewing or altering objects outside their role's scope, alongside centralized auditing to monitor and report on access attempts.

Plugins and extensibility

iManager features a modular system that enables administrators to extend its functionality for specific needs. Plugins, also referred to as gadgets, are developed using Java-based extensions such as tasks and property books, which leverage JSPs and XML registration files to integrate seamlessly with the core framework. This architecture allows modules to be assigned unique IDs and organized under the portal's module directory, supporting custom administrative interfaces without altering the base application. The iManager Developer (SDK) facilitates development and testing by providing essential , including iManager libraries, sample gadgets, comprehensive , and a preconfigured servlet container. Developers can build samples, such as page examples or gateway like the iPrint sample, using scripts on platforms supporting JDK 1.8 or later. The also includes Studio, a no-code for creating custom tasks and book pages, enhancing for non-programmers. Common plugins include those for Identity Manager (), which support user provisioning, driver configuration, and auditing workflows. For instance, in versions of IDM 4.8 prior to 4.8.7, plugins integrated with iManager 3.2 to manage lifecycle tasks and provide dashboards for monitoring synchronization events. Other notable extensions cover eDirectory administration, such as object creation and deletion tasks, as well as auditing modules for compliance reporting. Third-party integrations, including those for services like iPrint, extend capabilities to and resource management. Note that as of November 2025, iManager has been deprecated in several products, such as 25.4 and Identity Manager 4.8.7 onward, where functionality has shifted to alternatives like Identity Console and Unified Management Console. Plugins are installed and managed through iManager's web interface in a plug-and-play manner, where administrators navigate to Configure > Plug-in Installation to select and deploy .npm files from available modules or local sources. Versioning ensures compatibility, with plugins tied to specific iManager releases; for example, eDirectory 9.1 plugins require iManager 3.1 or later. This process includes license agreement and Tomcat restart for activation, without automatic replication across servers. The extensibility of iManager reduces the reliance on disparate tools by allowing tailored consoles that consolidate administrative functions, improving efficiency in enterprise directory management.

Technical architecture

Components and integration

iManager's core components include the HTTP , which serves as the web application in recent releases utilizing version 9.0 or higher, such as Tomcat 9.0.55 in iManager 3.2 SP6. It also relies on the Java Runtime Environment (JRE) version 1.8 or later, with bundled 64-bit implementations for optimal performance. The eDirectory LDAP interface forms the foundational layer, enabling direct interaction with the for administrative tasks. Integration with eDirectory occurs through direct LDAP binding, allowing iManager to perform read and write operations on directory objects, , partitions, and replicas in . This binding supports load balancing and failover configurations for LDAP connections across multiple eDirectory servers in the , ensuring by distributing requests and handling server failures seamlessly. Additionally, iManager can integrate with proxy servers, such as , as an optional module to enhance serving capabilities, including setups for improved and . In terms of data handling, iManager facilitates trending and monitoring of LDAP requests, providing centralized auditing, query filtering, and performance metrics to track directory operations and identify bottlenecks. It maintains compatibility with Storage Services (NSS) volumes, enabling file browsing and tasks directly through its when the appropriate plugins are installed. Key dependencies include iManager 3.2 requiring eDirectory version 9.2 or higher for compatibility and advanced features.

Deployment and compatibility

iManager supports multiple installation options to accommodate various enterprise environments. It can be deployed as a standalone application on distributions such as Server (SLES) 12 SP3-SP5 and SLES 15 SP3, as well as (RHEL) 7.6-7.9 and 8.0-8.5 (64-bit), often integrated with (OES) for legacy support. On Windows, standalone installation is available for Server 2016, 2019, and 2022 editions (64-bit). Additionally, since version 3.2, iManager offers container deployment, suitable for production environments using host or overlay networking configurations to ensure reliable service availability. Compatibility focuses primarily on Unix-based systems, with support for Linux kernels version 3.0 and above, aligning with the certified distributions listed. and later versions are fully supported for server deployments. Browser compatibility includes the latest versions of and Mozilla Firefox, ensuring secure web-based access via on ports 8443 and 8080 by default. For scalability, iManager can be deployed in clustered configurations across multiple servers to handle and support large-scale environments, leveraging eDirectory's distributed architecture. Integration with OES provides comprehensive support for legacy and eDirectory environments, including features like Novell Cluster Services. System requirements emphasize robust to maintain in settings. A minimum of 4 and a 2 GHz CPU are recommended for the , with 2 and 1.4 GHz CPU as the baseline for basic operation; disk space needs are 200 MB on and 500 MB on Windows. iManager requires compatibility with eDirectory 9.2 or later, with full certification for version 9.2 and above when installed on the same server. Migration paths facilitate upgrades from older versions, particularly from the 2.x series. Users can employ built-in upgrade wizards during to transition configurations, preserving Role-Based Services (RBS) and plug-ins while updating to the latest framework. This process supports both and Windows platforms, ensuring minimal disruption for existing deployments.

Reception and usage

Adoption in enterprise environments

iManager has seen significant adoption in legacy environments, particularly within sectors such as and , where remains a foundational for . Its persistence into 2025 is evidenced by continued support within OpenText's ecosystem, ensuring compatibility for organizations reliant on eDirectory for core operations, though no new versions have been released since June 2024. In enterprise use cases, iManager serves as a centralized tool for (IAM) in hybrid IT setups, enabling administrators to manage eDirectory objects, roles, and tasks through a browser-based without requiring client software installations. It facilitates integration with Microsoft Active Directory via Identity Manager drivers, allowing synchronization of user identities and access policies across directories for seamless environments. This web-based approach contributes to cost savings by reducing deployment overhead and enabling from any location. As a niche player in the IAM market, iManager competes with tools like the Administrative Center, particularly in organizations requiring robust directory federation and scalable eDirectory management. It holds a strong position in sectors needing advanced services, particularly in legacy environments using eDirectory. iManager's into OpenText's cybersecurity suite, coupled with regular security patches up to 2024, underscores an active user base maintaining systems alongside modern infrastructures.

Criticisms and limitations

iManager has faced security concerns due to multiple vulnerabilities identified in recent years. In 2024, researchers from Yahoo's Paranoid Vulnerability Research Team disclosed 11 flaws in iManager versions up to 3.2.6.0200, including an authentication bypass (CVE-2024-3487), XML External Entity injection (CVE-2024-3486) allowing information disclosure and remote code execution, and Server-Side Request Forgery (CVE-2024-3485) leading to sensitive data exposure. These issues could be chained for unauthenticated remote code execution in some scenarios. Additionally, iManager's reliance on the servlet container exposes it to broader ecosystem vulnerabilities, such as those affecting Tomcat's configuration and encryption options. Historical vulnerabilities include elevation of privilege risks in versions prior to 3.1 (CVE-2018-1345). The tool exhibits several limitations compared to contemporary solutions. Its is perceived as dated and less intuitive than cloud-native platforms like or Azure Active Directory, contributing to slower performance in certain network conditions, such as VPN access. support remains limited, with the web-based interface lacking robust responsive design for handheld devices. Scalability challenges arise in environments with very large eDirectory instances, where performance degradation occurs without extensive tuning, particularly after upgrades. Criticisms of iManager often center on its operational complexity and ecosystem constraints. Plugin management can be cumbersome, requiring manual interventions for installation or removal issues that the standard configuration interface fails to resolve. Furthermore, its tight dependency on NetIQ eDirectory restricts broader applicability, limiting appeal for organizations outside legacy Novell or Micro Focus environments that do not utilize eDirectory as their primary . OpenText has addressed these issues through regular security patches, such as the April 2024 release of version 3.2.6.0300 fixing the disclosed vulnerabilities and subsequent hotfixes like 3.2.6.0301 and 3.2.6.0302. In response to modernization needs, iManager was deprecated beginning with (OES) 23.4 and is no longer available in OES 25.4 and later releases as of 2025, with OpenText promoting alternatives like the Unified Management Console and enhanced for improved usability and integration.

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