Fact-checked by Grok 2 weeks ago

Kaleida Health

Kaleida Health is a not-for-profit healthcare network founded in 1998 through the merger of longstanding hospitals in the region, operating as 's largest provider with facilities serving eight counties and over one million patients annually. It manages seven hospitals, including Buffalo General Medical Center, John R. Oishei , Millard Fillmore Suburban Hospital, DeGraff Medical Park, , Bradford Regional Medical Center, and Olean General Hospital, alongside long-term care centers, outpatient clinics, and home health services through affiliates like the Visiting Nursing Association of . Accredited by Healthcare USA, the system emphasizes specialized care in areas such as cardiac and vascular treatments at the , pediatric services at Oishei , and comprehensive across its network. Kaleida Health's facilities have roots exceeding 170 years in community service, evolving from independent entities into an integrated system to address regional healthcare demands. Notable achievements include high rankings for Buffalo General Medical Center, which placed first in the Buffalo metro area and 16th statewide for best hospitals by U.S. News & World Report in evaluations of clinical outcomes and patient safety. The organization has pursued operational efficiencies, achieving $75 million in cost savings through data-driven supply chain and value analysis initiatives. However, it has encountered challenges, including a 2019 settlement with New York Attorney General for $500,000 over failures in infant safety protocols following a patient's death, and ongoing litigation such as a 2025 whistleblower suit alleging misconduct in medical practices and affiliations with the University at Buffalo. Recent decisions to close therapy clinics in 2025 have drawn criticism for reducing access in underserved areas.

History

Formation and Merger Origins

Kaleida Health was established in 1998 as a nonprofit healthcare network in Buffalo, New York, through the consolidation of five independent hospitals that had previously operated as competitors. The merger integrated Buffalo General Hospital, Millard Fillmore Gates Circle Hospital, Millard Fillmore Suburban Hospital in Amherst, The Children's Hospital of Buffalo, and DeGraff Memorial Hospital in North Tonawanda, creating a unified system with approximately 4,000 beds across the facilities and serving Western New York's eight counties. This restructuring addressed escalating operational costs, duplicative services, and market pressures in the late 1990s healthcare landscape, enabling centralized administration and resource sharing. The formation process was led by John E. Friedlander, formerly executive vice president of Buffalo General Hospital, who assumed the role of Kaleida Health's inaugural president and . Negotiations among the hospitals' boards culminated in the legal affiliation effective in early 1998, with some provider integrations, such as those involving teaching hospitals, formalized by March 31. Friedlander's leadership focused on integrating distinct institutional cultures and loyalties, though the merger initially faced challenges in aligning operational philosophies. The predecessor entities traced roots to longstanding local providers; for instance, Hospitals had operated as part of a regional system prior to the merger, while Buffalo General and emphasized tertiary care. This union positioned Kaleida as Western New York's dominant provider, with annual revenues exceeding $1 billion by the early , though it later encountered financial and governance scrutiny.

Post-Formation Developments and Expansions

In 2001, Kaleida Health initiated its first major post-formation expansion with a $19.8 million project at Suburban Hospital in , involving groundbreaking by September to enhance capacity and services. This effort aimed to address growing regional needs following the 1998 merger. Additionally, Kaleida established affiliations such as with DeGraff Memorial Hospital, integrating it into its network as DeGraff Medical Park in North Tonawanda, expanding outpatient and offerings in Niagara County. By 2008, Kaleida pursued consolidation with Erie County Medical Center (ECMC) to form Great Lakes Health System, receiving state approval to integrate operations while maintaining separate facilities, though the arrangement evolved into collaborative partnerships rather than full structural merger over time. In 2012, Kaleida opened the Gates Vascular Institute at General Medical Center, a state-of-the-art facility dedicated to cardiovascular care and research, with ribbon-cutting ceremonies in May following initial operations in March. A significant milestone occurred in 2014 with the groundbreaking for the John R. Oishei Children's Hospital on the Buffalo Niagara Medical Campus, a $270 million to replace outdated pediatric facilities. The 168-bed hospital opened in November 2017, featuring advanced units including a 64-bed NICU—the largest in —and specialized pediatric services. In 2017, Kaleida expanded its footprint by becoming the parent company of Upper Allegheny Health System in , incorporating two hospitals and enhancing coverage with state approval. More recently, in August 2025, Kaleida received a $50 million donation from philanthropist , earmarked for pediatric initiatives and leading to the planned renaming of Oishei to Golisano of effective 2026. These developments reflect Kaleida's strategy to consolidate resources, invest in specialized infrastructure, and extend service reach amid ongoing healthcare system integrations in .

Organizational Structure and Leadership

Governance and Administration

Kaleida Health functions as a not-for-profit under the oversight of a , which establishes strategic priorities, approves major policies, and ensures accountability in operations. The board, composed of physicians, business leaders, and community representatives, appoints key administrative positions and monitors performance through committees focused on , , and . Administrative leadership, led by the president and , handles daily management, including , service across facilities, and implementation of board directives. Executive vice presidents oversee functional areas such as operations, , , and , with recent appointments emphasizing and care coordination. Governance incorporates clinical input via the medical and dental staff bylaws, which define physician roles in quality assurance, credentialing, and hospital committees, while the board retains ultimate authority over administrative appointments. Kaleida maintains a corporate compliance program, initiated in 1998 and aligned with federal standards, featuring designated officers, employee training, auditing protocols, and disciplinary measures to mitigate risks like billing irregularities and ethical lapses. A code of conduct reinforces these efforts, applying to all employees and emphasizing integrity in patient care and business dealings. The system holds accreditation from Healthcare under NIAHO standards, integrating conditions of participation with ISO 9001 principles, which the board leverages for ongoing enhancements. Shared models extend to operational units, such as , where frontline staff participate in on delivery and to foster and .

Key Executives and Board

Donald Boyd serves as president and chief executive officer of Kaleida Health, having been appointed to the role on July 12, 2022, succeeding Bob Nesselbush upon his retirement. Prior to this, Boyd held the position of president and chief operating officer since 2019, bringing over 25 years of healthcare leadership experience primarily within Kaleida Health and its predecessor organizations. Other senior executives include Ian C. Barrett, executive vice president and , who oversees , culture, and operations with 30 years of experience in the field. Bryant serves as diversity and inclusion officer, focusing on equity initiatives across the organization. Marjorie Quint-Bouzid holds the position of executive vice president and chief nurse executive, managing nursing operations and quality care standards. Additional key roles are filled by Courtney Starnes as senior vice president and , responsible for IT strategy and systems modernization, and Andy Lashua as vice president and development officer, appointed effective October 6, 2025, to lead fundraising and philanthropic efforts. The Kaleida Health Board of Directors provides governance oversight and includes members such as Timothy Adams, M.D.; Thomas Beauford; Don Boyd; Michael Canzoneri; Lorrie Clemo; Gary Crosby; and Muhammed Javed, M.D., among others. Thomas Beauford, president and CEO of the , contributes expertise in community leadership and urban development to the board. The board collaborates with executive leadership on strategic decisions, including facility expansions and operational policies.

Facilities and Operations

Core Hospital Network

Buffalo General Medical Center, located on the in downtown , serves as the largest facility in Kaleida Health's network with 526 beds and functions as a major teaching affiliate of the Jacobs School of Medicine and Biomedical Sciences. It specializes in cardiac and vascular services through its integrated , neurosciences, advanced orthopaedics, spine care, and emergency services, handling a significant volume of complex cases from . John R. Oishei Children's Hospital, also in , operates as a 197-bed pediatric center dedicated to comprehensive care for infants, children, and adolescents, including neonatal intensive care, response, surgical interventions, and specialized treatments for conditions like congenital anomalies and . It functions as the regional referral hub for pediatric emergencies and maintains accreditation for advanced pediatric services. Millard Fillmore Suburban Hospital, a 265-bed facility in —one of Western New York's fastest-growing suburbs—provides community-focused services such as , orthopaedics, , and , supporting residency training in multiple specialties. DeGraff Medical Park in , originally established in , offers services, , and outpatient procedures as a smaller-scale site integrated into the network for northern Erie County residents. These core hospitals collectively form the inpatient backbone of Kaleida Health, emphasizing integrated care delivery across acute, specialized, and community settings while affiliating with broader systems like Health System of for enhanced regional coordination. Bradford Regional Medical Center and Olean General Hospital extend the network southward, with Olean featuring 186 beds for general acute services, though they operate under separate management structures within Kaleida's oversight.

Outpatient and Specialized Services

Kaleida Health operates multiple outpatient centers across , delivering non-hospitalization care such as diagnostic testing, , and ambulatory procedures. These facilities include the Ambulatory Surgical Center for same-day surgeries and the Kaleida Health Infusion Center in Williamsville, which provides intravenous therapies from 7 a.m. to 5 p.m. weekdays. Outpatient services at General Medical Center emphasize transitions of care, with discharge medication dispensing supported by floor-based engagement carts. Specialized outpatient offerings focus on targeted therapies and multidisciplinary clinics. Rehabilitation services encompass physical, occupational, and speech with individualized plans for mobility, daily tasks, and communication recovery, available at sites like Buffalo General Medical Center. Vascular Institute provides advanced cardiac and vascular diagnostics, including non-invasive imaging and endovascular procedures on an outpatient basis. Pediatric specialties include the Oishei Children's Outpatient Center at Conventus for evaluations, consultations, and developmental assessments through the Robert Warner Center. DeGraff Medical Park in North Tonawanda supports outpatient diagnostics like blood draws, X-rays, and ongoing treatments in collaboration with primary providers. The Specialty Pharmacy Program handles complex medications with 24/7 pharmacist support, while services offer and sexually transmitted disease counseling. Additional niches include , orthopaedics, and stroke care clinics, often integrated with telemedicine for follow-up.

Services and Clinical Focus

Medical Specialties

Kaleida Health provides comprehensive care across multiple medical specialties, leveraging its network of hospitals and specialized institutes to address complex conditions in . Core offerings include cardiac and vascular medicine, , neurosciences, orthopaedics, , and , with integrated services supported by advanced diagnostic and surgical capabilities. In cardiac and vascular care, the Gates Vascular Institute at Buffalo General Medical Center serves as a primary hub, delivering treatments for heart disease, stroke prevention, and vascular disorders through innovative procedures and multidisciplinary teams. This facility emphasizes minimally invasive interventions and research-driven protocols for conditions such as coronary artery disease and peripheral vascular issues. Oncology services feature the Kaleida Health Cancer Care Infusion Center at Buffalo General Medical Center/Gates Vascular Institute, which opened in January 2025 and provides chemotherapy infusions in six private treatment bays designed for patient comfort, alongside diagnostic evaluations and supportive care for various cancers. Neuro-oncology programs offer multidisciplinary evaluations, including psychosocial support and education for brain tumor patients. Neurosciences and encompass , , and care, with specialized teams at Buffalo General Medical Center handling emergencies like brain tumors, spinal disorders, and functional neurosurgical procedures, including stereotactic cingulotomy for performed in collaboration with physicians as of July 2024. The Institute integrates neurologists and neurosurgeons for diagnosis and treatment of , , and in dedicated units. Orthopaedics focuses on advanced joint replacement, spine surgery, and , primarily at Buffalo General Medical Center, where procedures address musculoskeletal conditions using robotic-assisted technologies and integration. Pediatric specialties are centralized at John R. Oishei Children's Hospital, offering care in areas such as pediatric , , and emergency services by board-certified specialists, including hospitalist groups for inpatient management. Additional specialties include for weight management surgery and maternity services with comprehensive programs, including high-risk and . Surgical departments across facilities like Suburban Hospital support general, gynecologic, urologic, and colorectal procedures, often with robotic assistance.

Community Health Initiatives

Kaleida Health's Community Health Department coordinates programs, outreach services, speakers, and community referrals to address local health needs in . The organization conducts periodic Community Health Needs Assessments (CHNAs) and corresponding Community Service Plans, with the most recent plan covering 2022-2024, to identify and prioritize priorities such as access to care and preventive services. Educational outreach includes the Healthy U series, a free monthly program featuring classes led by Kaleida physicians and professionals on various health topics to inform and empower the community. The Trauma Outreach Program targets hospital and pre-hospital providers, schools, and offices with on-site training in pediatric emergencies, including medication dosing, usage, intraosseous access, and case reviews of trauma scenarios. It also promotes public awareness on topics such as helmet use, sports safety, , , , , and parenting education through hands-on resuscitation simulations and safety campaigns. Targeted initiatives address specific vulnerabilities, including the Youth Link and Be PrEPared programs for individuals aged 13-24, particularly those identifying as LGBTQ+, experiencing , , substance use, or challenges, and at risk for /STIs. These provide , risk reduction counseling, /STI testing and treatment, pregnancy testing, , specialty care coordination, support, insurance/housing referrals, and treatment adherence assistance to prevent infections and improve health outcomes. The Family Planning Center's outreach informs community groups on reproductive health and methods to enhance access to preventive services. In maternal health, a Post-Birth Alert Orange Bracelet Program, implemented at Oishei and Millard Fillmore Suburban Hospital around March 2025, equips new mothers with bracelets worn for 6-12 weeks postpartum as visual alerts for caregivers, alongside education on warning signs derived from Association of Women's Health, Obstetric and Neonatal Nurses guidelines, aiming to reduce preventable maternal deaths. To promote equitable access, Kaleida offers financial assistance for uninsured or underinsured patients facing hardship, providing income-based discounts on hospital services (excluding physician fees, Medicare deductibles, or non-essential items) and facilitated enrollment in programs like , Child Health Plus, and the NYS Essential Plan. Additional supports include free interpreter services and referrals for prescription assistance through programs like and the Partnership for Prescription Assistance, ensuring broader community participation in preventive and acute care.

Achievements and Recognitions

Quality Metrics and Awards

Buffalo General Medical Center, a core Kaleida Health facility, received U.S. News & World Report's designation as a Best Regional Hospital for 2024-2025, ranking first in the metropolitan area and achieving high performing status in 15 adult procedures and conditions, including , , and care. The hospital also earned Healthgrades awards for Outpatient Joint Replacement Excellence and America's 100 Best Hospitals for Surgery, reflecting strong outcomes in surgical specialties based on clinical data from and other sources. John R. Oishei Children's Hospital, Kaleida Health's pediatric center, was named a Top Children's Hospital in 2019 by the nonprofit organization Synergy for performance across multiple clinical areas, marking the second consecutive year for this distinction as the only such hospital in New York State. In 2024, it obtained verification as an American College of Surgeons Surgical Quality Partner, signifying adherence to rigorous standards in pediatric surgical outcomes and process improvement. Additionally, the hospital received a 2021 New York State Obstetric Hemorrhage Quality Improvement Award for enhanced protocols in blood loss quantification and response during deliveries. Kaleida Health as an organization earned the 2021 PIVOT Award from DNV Healthcare USA for innovative practices in accreditation and quality transformation. Its long-term care facilities, including HighPointe on Michigan and DeGraff Rehabilitation and Nursing, achieved "High Performing" ratings—the highest possible—from U.S. News & World Report in 2024 for short-term rehabilitation and long-term care metrics such as staffing and rehospitalization rates. Buffalo General Medical Center/Gates Vascular Institute also secured the American Heart Association's Get With the Guidelines-Stroke GoldPlus Quality Achievement Award in 2021 for evidence-based stroke treatment adherence. Quality metrics from independent evaluators show variability; for instance, U.S. News patient experience scores for Buffalo General Medical Center include 88% for nurse communication and 79% for responsiveness to patient needs, derived from Hospital Consumer Assessment of Healthcare Providers and Systems surveys. Group evaluations for Kaleida facilities emphasize domains like infection prevention and medication safety, though specific letter grades are not uniformly top-tier across all units.

Pandemic Response and Innovations

During the , Kaleida Health implemented a comprehensive response strategy outlined on March 26, 2020, emphasizing patient cohorting by positivity status across clinics, hospitals, and facilities to optimize and reduce transmission risks. High-volume diagnostic testing was rapidly scaled through Kaleida Health Laboratories, with supportive care protocols for mild to moderate cases and enrollment in the World Health Organization's SOLIDARITY trial evaluating four combinations for severe infections. Critical care innovations included enhanced ventilation strategies and prone positioning for intubated patients to improve oxygenation. By late 2020, the system treated over 12,800 patients across its facilities, with inpatient census peaking at 86 positives at Buffalo General Medical Center (22 in ICU), 57 at Suburban Hospital (14 in ICU), and 5 at John R. Oishei (3 in ICU) as of , 2021. Key operational adaptations involved universal masking for staff and visitors, twice-daily for healthcare workers (with temperatures exceeding 100.0°F requiring immediate reporting), and entrance screenings to enforce control. Visitation restrictions were tightened, particularly in , while (PPE) sourcing was expanded, including sharing masks with regional partners. Starting November 24, 2020, outpatient was introduced for high-risk adults with mild to moderate disease to prevent progression. An Emotional Support was established to address staff mental health amid sustained pressures. Innovations accelerated access to and community outreach, including a rapid rollout targeting full implementation for non-urgent visits by March 30, 2020. A drive-thru testing site was created by repurposing the former Sears automotive building at in Cheektowaga, operational by April 2021 for Monday-to-Friday appointments, prioritizing symptomatic individuals and . Partnerships enhanced capabilities, such as collaborating with Pine Pharmacy for saccharin-based fit-testing solutions and the for on testing demands and 26 clinical trials yielding 28 publications, facilitating early therapeutic access. Kaleida led guidelines for managing patients amid and hosted virtual events with the NAACP for public education. These efforts earned the 2021 PIVOT Award from Healthcare USA on November 12, 2021, recognizing transformative adaptations in crisis response. Federal support supplemented operations, with over $65.4 million in FEMA relief allocated in 2024 for pandemic-related costs, including testing and treatment infrastructure. distribution involved internal prioritization, administering over 12,800 doses to staff by end-2020, alongside community guidance presentations.

Financial Performance

Revenue Sources and Cost Management

Kaleida Health's primary revenue source consists of net service revenue derived from and outpatient across its and specialized facilities. In , services, predominantly , generated $1.59 billion, representing 94% of the organization's of $1.69 billion. Of this service revenue, 57% originates from and reimbursements, reflecting the system's service to a high volume of government-insured patients, including 70% of admissions and 62% of outpatients. Secondary sources include contributions ($51.4 million, or 3% of total in ), other operating such as rentals and investments ($45.8 million, or 2.7%), and minor investment income ($6.3 million, or 0.4%). Overall operating for 2024 expanded to $2.55 billion, supporting a $10 million operating surplus amid rising service volumes. Cost management at Kaleida Health emphasizes efficiencies and data-driven procurement, yielding cumulative savings of $75 million through partnerships with group purchasing organizations (GPOs) like Premier Inc. Key tactics include standardized value analysis processes across facilities, which isolated $17.7 million in savings in 2022 alone by evaluating clinical supplies and equipment standardization. These efforts integrate for spend visibility and clinician-led committees to balance with quality, consistently meeting board-set targets for over five years. Additional measures involve modernization, such as upgrades to cut operational redundancies, and bundled models to align coordination with reimbursement incentives, thereby mitigating variability in episode costs. In response to reimbursement pressures, including adjustments, the system pursues financial transformation initiatives targeting multi-year cost controls.

Impacts of Reimbursement Policies

Reimbursement policies from and , which constitute major revenue sources for Kaleida Health, have exerted pressure on its operational decisions and , often prompting service reductions to offset shortfalls. cuts enacted under the One Big Beautiful Bill Act in 2025 reduced funding, leading Kaleida to close facilities deemed financially unsustainable amid declining reimbursements. These policies exacerbate uncompensated care burdens, as lower payment rates fail to cover rising costs for treating patients, who represent a significant portion of Kaleida's low-income patient base in . In response to these reimbursement constraints, Kaleida shuttered two Buffalo Therapy Services clinics in August 2025, eliminating 31 positions; the decision directly cited federal healthcare cuts, including reimbursement reductions, alongside financial viability assessments. Similarly, the Surgery Center closed in September 2025 due to evolving funding and reimbursement dynamics that undermined its sustainability. The Klein Road Surgery Center in Amherst followed suit, ceasing operations on October 1, 2025, as reimbursement shortfalls intensified operational strains. Kaleida's CEO highlighted risks to initiatives, such as a $74 million project, underscoring how anticipated reductions delayed expansions and strained negotiations with unions. Historically, shifts have triggered deficits; for 2019, Kaleida recorded a $24 million operating —the first since 2013—attributed in part to altered structures amid liabilities and broader changes. To mitigate such impacts, Kaleida has engaged in bundled arrangements with , which incentivize efficiency by capping s for episodes of care, yielding potential savings for both the provider and patients while curbing readmissions. Despite a $10 million surplus in 2024 on $2.5 billion in revenue (bolstered by one-time FEMA aid), ongoing volatility continues to necessitate cost controls, including heightened scrutiny of service lines vulnerable to under. These dynamics illustrate a causal link wherein inadequate s relative to input costs compel selective divestitures to preserve core functions.

Controversies and Criticisms

Patient Safety Concerns

Kaleida Health's hospitals have received mixed patient safety ratings from independent evaluators. Buffalo General Medical Center, a flagship facility, earned a C grade in the Group's Spring 2025 Hospital Safety Grade, indicating performance below the national average in key areas such as surgical complications. Specific concerns included higher-than-average rates of surgical site after colon (standardized infection ratio of 3.61 compared to a national average benchmark of 5.63, where deviations signal elevated risk) and surgical wounds splitting open (rate of 235.51 versus 177.45 nationally). like MRSA, C. difficile, bloodstream, and urinary tract were at or better than average, but the overall score of 1.331 exceeded the average of 0.719, reflecting persistent vulnerabilities in procedural safety. Multiple lawsuits have highlighted errors contributing to harm or at Kaleida facilities. In a 2019 case, an 81-year-old at a Kaleida suffered fatal due to a fourfold overdose of simvastatin, prompting a to award $1 million for pre-death , with appeals upholding the damages. Other actions include Bieger v. Kaleida Health (2021), alleging leading to wrongful ; Cygan v. Kaleida Health (2008), involving claims resulting in ; and a 2025 suit against Suburban Hospital (a Kaleida affiliate) for prescribing excessive valacyclovir to a with end-stage renal failure, risking . A 2015 lawsuit accused Kaleida hospitals of errors allowing a to suffer twice during treatment, though outcomes varied. These cases, drawn from court records, underscore recurring issues like medication dosing and monitoring failures, though Kaleida has defended its practices in litigation. Whistleblower allegations have further spotlighted internal safety lapses. In 2024, Dr. Aaron Hoffman, former chief of surgery at Kaleida and affiliated with the University at Buffalo, filed a lawsuit claiming retaliation—including harassment and threats to his medical license—after reporting "egregious quality and patient safety concerns" involving professional misconduct by an unnamed surgeon. The case advanced in 2025, with courts allowing claims against Kaleida to proceed despite the system's denial of wrongdoing and counterclaims of defamation. Separately, a 2019 New York State Department of Health investigation faulted Kaleida's handling of complaints against a pediatric surgeon at Oishei Children's Hospital, following trainee reports of procedural risks. Staffing shortages amid facility closures, such as the 2025 shutdown of outpatient centers, have raised indirect safety risks by straining remaining resources, though empirical links to incidents remain unquantified in public data.

Labor Disputes and Operational Challenges

In 2025, Kaleida Health engaged in protracted contract negotiations with unions representing approximately 8,000 healthcare workers, including 1199SEIU and the (CWA), after their previous three-year agreement expired on May 31. The talks centered on demands for improved wages, benefits to aid recruitment and retention, and stricter enforcement of ratios amid persistent shortages that unions claimed compromised patient care. Multiple extensions were agreed upon to avert disruption, including a second through June 24 and a fourth expiring , as economic discussions intensified over proposed Medicaid reimbursement cuts exacerbating operational strains. Union members authorized potential strike action in late June 2025, citing inadequate staffing—evidenced by nearly 8,000 unresolved complaints filed with the New York State Department of Health in November 2023—as a primary grievance, prompting a state investigation into compliance at Kaleida facilities. However, a tentative three-year agreement was reached on July 8, 2025, hours before strike votes, incorporating enforceable staffing ratios, competitive wage increases, and enhanced benefits to address retention challenges in a competitive labor market. The deal was ratified by workers on July 25, 2025, averting walkouts and marking a resolution focused on stabilizing workforce levels amid broader healthcare sector pressures. Operational challenges at Kaleida have been compounded by post-pandemic staffing deficits, with recruitment difficulties affecting and support roles across facilities like Buffalo General Medical Center and John R. Oishei . These issues, detailed in Kaleida's 2024 nursing report, include reliance on and efforts to reduce turnover through targeted hiring, though union filings highlighted persistent understaffing violations potentially linked to higher workloads and safety risks. The has recorded multiple charges against Kaleida since 2022, including at Buffalo General, though outcomes remain unresolved in public records and reflect ongoing tensions over bargaining practices. Financial constraints from policies have further strained operations, prompting cost-saving measures like optimizations yielding $75 million in savings by 2024, yet not fully mitigating labor demands.

References

  1. [1]
    About | Kaleida Health | Buffalo, New York
    Kaleida Health is the largest healthcare provider in Western New York, serving eight counties, with over one million patients annually, and includes long-term ...Administration · Disclaimer Notice · Ethics & Compliance · Privacy & HIPAA Notices
  2. [2]
    Kaleida Health Administration | Buffalo, New York
    Donald Boyd is the President and CEO of Kaleida Health. The Board of Directors includes Timothy Adams, M.D., and others.
  3. [3]
    Locations | Kaleida Health | Buffalo, New York
    Apr 8, 2024 · Our Locations · Hospitals · Ambulatory Surgery · Blood Draw · Home Care · Long Term Care & Subacute Care · OB/GYN Centers · Outpatient Centers · Primary ...
  4. [4]
    Buffalo General Medical Center/Gates Vascular Institute | Kaleida ...
    Buffalo General Medical Center is proud to be part of the Kaleida Health system and a major teaching affiliate of the University at Buffalo School of ...<|separator|>
  5. [5]
    [PDF] We are Kaleida Health.
    For more than 170 years, the hospitals and health care facilities of Kaleida. Health have been providing quality care to the communities comprising the.Missing: history | Show results with:history
  6. [6]
    https://www.kaleidahealth.org/news/read/BGMC-Ranks-1st-in-Buffalo-Metro-Area-16th-in-New-York-State-for-Best-Hospitals-by-US-News-And-World-Report/12687/
  7. [7]
    [PDF] Kaleida Health's Journey to $75M in Savings and ... - Premier Inc.
    Kaleida Health achieved $75M in savings by developing a system-wide model, using data analytics, a GPO, and a value analysis program, with Premier partnership.<|separator|>
  8. [8]
    Letitia James - New York State Attorney General
    Nov 19, 2019 · Attorney General James Announces $500000 Settlement with Kaleida Health Following Investigation of Infant's Death Agreement Requires KaleidaMissing: achievements | Show results with:achievements
  9. [9]
    Judge rules on whistleblower suit against Kaleida, UB - Buffalo ...
    Apr 23, 2025 · A judge has allowed a whistleblower lawsuit against UB's medical school and Kaleida Health to proceed, while dismissing some individual claims.
  10. [10]
    Kaleida Health to close both therapy clinics, patients share devastation
    Aug 29, 2025 · Last week, we told you that Kaleida Health confirmed the closure of two Therapy Services clinics in North Tonawanda and Williamsville, ...
  11. [11]
    MR. HEALTH CARE BUFFALO'S BIG HOSPITALS HAVE MERGED ...
    Friedlander took over Kaleida Health, a giant company created from the merger of Buffalo's most prestigious private hospitals, he generally was expected to trim ...
  12. [12]
    Kaleida Health Care System: The Art of the Deal - Axis Imaging News
    This tale begins in 1997, with the formation of the nonprofit Kaleida by a merger of the five formerly competing Buffalo hospitals and their related business ...Missing: origins | Show results with:origins
  13. [13]
    Kaleida Health - Full Filing - Nonprofit Explorer - ProPublica
    ... Form of organization: Corporation Trust Association Other MediumBullet. L Year of formation: 1998. M State of legal domicile: NY. Part I. Summary. Activities ...
  14. [14]
    Kaleida, Catholic Health battle for supremacy - Buffalo News
    Kaleida Health, which formed in 1998 by the merger of Buffalo General Hospital, Children's Hospital, Millard Fillmore Gates Circle and Suburban hospitals ...
  15. [15]
    John Friedlander, led formation of Kaleida Health July 14, 1947
    Oct 23, 2005 · John E. Friedlander, the former Buffalo General Hospital executive who became the first president and chief executive officer of Kaleida ...
  16. [16]
    John E. Friedlander dies at 58; led formation of Kaleida Health
    Oct 22, 2005 · John E. Friedlander, who shepherded the merger of five hospitals into Kaleida Health, died Friday in Erie County Medical Center.
  17. [17]
    [PDF] PROVIDER REIMBURSEMENT REVIEW BOARD DECISION - CMS
    On March 31, 1998, three teaching hospitals, Buffalo ... merger into Kaleida Health. DeGraff's provider ... Buffalo General's provider number, Kaleida Health ...Missing: five | Show results with:five
  18. [18]
    Kaleida Archives - BNMC
    At the time, Kaleida Health was preoccupied with bringing together a group of hospitals with distinctly different medical cultures and staff loyalties. The ...Missing: origins | Show results with:origins
  19. [19]
    Failure to Acknowledge and Address Poor Financial Performance ...
    Kaleida Health, a five-hospital health system in Buffalo, NY, experienced turmoil after a full-asset merger in 1997 that created a gap in system accountability.
  20. [20]
    KALEIDA'S FIRST STEP A $19.8 MILLION EXPANSION AT ...
    May 2, 2001 · Kaleida Health formed in 1998 from the merger of Buffalo General ... © Copyright 2025 The Buffalo News, 726 Exchange St. Buffalo, NY ...Missing: developments | Show results with:developments
  21. [21]
    DeGraff Medical Park | Kaleida Health | North Tonawanda, NY
    DeGraff is dedicated to excellence through state of the art technology, exceptional Physicians and staff, ranking the hospital among the best in the ...Emergency CenterPhone DirectoryMore About DeGraffCare & TreatmentX-ray/Imaging
  22. [22]
    State approves Kaleida-ECMC consolidation - UB Reporter
    Jul 3, 2008 · “Under this agreement, Erie County Medical Center and Kaleida join together under the unified governance of the Western New York Healthcare ...
  23. [23]
    ECMC, Kaleida to combine Deal keeps facilities separate, preserves ...
    Jun 24, 2008 · These include construction of a center for heart and vascular care on the Buffalo Niagara Medical Campus and the formation of a hospital ...
  24. [24]
    Kaleida's Gates Vascular Institute and UB's Clinical Translational ...
    Mar 20, 2012 · ... opening and ribbon cutting will be Thursday, May 24th. Kaleida Health has designed this state-of-the-art facility to be the premier ...
  25. [25]
    Media Advisory: Kaleida Health and UB to Hold Ribbon-Cutting for ...
    May 21, 2012 · When: May 24 at 11 a.m.. Where: In the fifth floor atrium of the Gates Vascular Institute/Clinical and Translational Research Center building at ...
  26. [26]
    Kaleida Health to Break Ground for the New John R. Oishei ... - BNMC
    Oct 8, 2014 · The John R. Oishei Children's Hospital groundbreaking ceremony will held today Wednesday, October 8th, 2014. Physicians, employees, donors ...
  27. [27]
    How the new Oishei Children's Hospital came to be - BNMC
    Nov 4, 2017 · The late John Friedlander, then chief executive officer of Kaleida Health, sought to reorganize services, and to pursue an idea he and ...
  28. [28]
    Kaleida Health to become parent company of Upper Allegheny ...
    Mar 13, 2017 · State officials have approved Buffalo, NY-based Kaleida Health's proposal to become the parent company of Olean, NY-based Upper Allegheny Health System and its ...
  29. [29]
    to be renamed Golisano Children's Hospital of Buffalo | News
    Aug 21, 2025 · In recognition of the gift, the hospital announced today that as of January 2026, it will rename the hospital Golisano Children's Hospital of ...Missing: merger effective date
  30. [30]
    By-Laws of the Medical and Dental Staff of Kaleida Health
    Medical Administrative Positions. The Board of Directors may appoint a physician, dentist, or podiatrist to an administrative position at a Hospital.Missing: structure | Show results with:structure<|separator|>
  31. [31]
    Corbi Named Chief Operating Officer for Kaleida Health | News
    Sep 13, 2024 · Kelly Corbi, MBA, has been named executive vice president and chief operating officer (COO) for Kaleida Health following a national search.
  32. [32]
    Leadership Team - Kaleida Health - The Org
    People (4) ; Cheryl Klass. EVP, Chief Nurse Executive ; Mary Lou Rusin. EVP, Chief Human Resources Officer ; Michael P. Hughes. SVP, Chief Administrative Officer.
  33. [33]
    [PDF] Corporate Compliance Program Structure and Guidelines
    Jul 1, 1998 · The program includes written policies, a compliance officer, training, communication, disciplinary guidelines, risk identification, issue ...
  34. [34]
    [PDF] Code of Conduct and Business Ethics - Kaleida Health
    Mar 30, 1998 · Kaleida Health's code aims to maintain corporate integrity, protect core values, and enhance the organization's mission. It applies to W-2 ...Missing: governance | Show results with:governance
  35. [35]
    Accreditation | Kaleida Health | Buffalo, New York
    Kaleida Health is accredited by DNV Healthcare, using NIAHO standards, which integrate CMS and ISO 9001, and was the first in Western NY to achieve ISO 9001.Missing: governance structure
  36. [36]
    [PDF] NURSING REPORT - Buffalo - Kaleida Health
    Shared governance models empower the bedside nurse's voice to be heard and decentralizes the decision making, allowing nurses to truly own the care they are ...
  37. [37]
    Kaleida Health Names Boyd President and CEO | News | Buffalo, NY
    Jul 12, 2022 · Don Boyd has been named president and chief executive officer (CEO) for Kaleida Health. “Don is a proven and trusted leader who has 25 years of experience.
  38. [38]
    Barrett Named to Becker's Hospital Review "Chief Human ...
    Apr 28, 2025 · With 30 years of human resources leadership experience, Dr. Barrett oversees the Kaleida Health team responsible for culture, talent management, ...
  39. [39]
    Kaleida Health CEO and Key Executive Team - Craft.co
    Kaleida Health CEO and Key Executive Team · Donald Boyd · Shannon Bryant · Michael P. Hughes · Cheryl Klass · Alyson Spaulding · Matthew Drake · Thomas Hull · Michael ...<|separator|>
  40. [40]
    Congratulations to the 2025 Power 100 Business Leaders of Color
    Sep 15, 2025 · Thomas Beauford Jr., President and CEO, Buffalo Urban League; Board Member, Kaleida Health Board of Directors; Shannon Bryant, Chief Diversity ...Missing: trustees | Show results with:trustees
  41. [41]
    Starnes Honored with C-Level Award | News - Kaleida Health
    Jul 29, 2025 · Congratulations to Courtney Starnes, senior vice president and chief ... 2025's C-Level Executives Award winners - Buffalo Business First.
  42. [42]
    Lashua Named Chief Development Officer for Kaleida Health
    Sep 30, 2025 · Andy Lashua has been named vice president, chief development officer for Kaleida Health effective October 6, 2025.
  43. [43]
    Welcome to John R. Oishei Children's Hospital of Buffalo
    Oishei Children's Hospital is the regional center for comprehensive pediatric trauma, surgical and medical care, including neonatal, perinatal and ...Careers · Care & Treatment · Phone Directory · Patients & Visitors
  44. [44]
    Millard Fillmore Suburban Hospital | Kaleida Health | Buffa-lighto ...
    Millard Fillmore Suburban Hospital is a full service, 265-bed acute care teaching hospital and a subsidiary of Kaleida Health, Western New York's largest ...Maternity Services · Surgical Services · Phone Directory · Search
  45. [45]
    DeGraff Medical Park
    DeGraff Medical Park was established in 1914 to serve the healthcare needs of Buffalo's Northtown communities. As part of Kaleida Health, the largest health ...Phone Directory · X-ray/Imaging · Care & Treatment · Patients & Visitors
  46. [46]
    Ambulatory Surgical Center - Buffalo, NY - Kaleida Health
    Outpatient Centers provide medical care, rehabilitation or tests without ... Patient Financial Services · Security & Safety · Volunteer Services. Pediatric.
  47. [47]
    Pharmacy - Outpatient | Kaleida Health | Buffalo, NY
    Conveniently located on the second floor of Buffalo General Medical Center (A Building). Our care model focuses on transitions of care discharge medications.
  48. [48]
    Rehabilitation Services (Outpatient) | Kaleida Health | Buffalo, NY
    Rehabilitation includes physical, occupational, and speech therapy, with individualized plans to help patients with movement, mobility, speech, and daily tasks.
  49. [49]
    Physical Therapy - Buffalo, NY - Kaleida Health
    Kaleida Health provides both outpatient and inpatient physical therapy services to adults and children. Contact Information. Buffalo General Medical Center.
  50. [50]
    Outpatient Locations - Epilepsy - Adult & Pediatric - Kaleida Health
    Evaluation, treatment and care is provided at the adult epilepsy center at: UBMD Neurology, Conventus Building, 1001 Main Street, 4th Floor, Buffalo, NY 14203.
  51. [51]
    Gastroenterology & Nutrition - Outpatient Locations | Buffalo, NY
    Kaleida Health logo Kaleida Health homepage link. Our Locations · Care ... specialized team of laboratory scientists and technicians. Adult. Blood Draw · CAP ...
  52. [52]
    Robert Warner Center for Developmental Pediatrics and Rehabilitation
    Specialty Centers · Our Hospitals · Education & Prevention · Home Care Services · Laboratory Services · Long-term Care · Maternity/Women's Services · Outpatient ...
  53. [53]
    Specialty Pharmacy Program - Buffalo, NY - Kaleida Health
    ... Specialty Pharmacy representative? The Specialty Pharmacy Program at the Kaleida Health Outpatient Center has a pharmacist on-duty 24/7 to answer your calls.
  54. [54]
    Family Planning Center - Special Services/Referrals | Buffalo, NY
    Kaleida Health's Family Planning Center provides birth control services and medical and counseling in the areas of sexually transmitted diseases.
  55. [55]
    Kaleida Health | Buffalo, New York
    Kaleida Health is the largest healthcare provider in Western New York, serving the area's eight counties with state-of-the-art technology and comprehensive ...CareersMyKaleida Patient PortalEmployee & Associate Online ...Our LocationsPatient & Visitors
  56. [56]
    Care & Treatment | Kaleida Health | Buffalo, New York
    From cardiac care to maternity to cancer services, patients are assured they are in the best hands possible at a Kaleida Health facility.Careers · Bereavement Services · Patient Financial Services · Home Health Care
  57. [57]
    Buffalo General Medical Center/Gates Vascular Institute | Kaleida ...
    Buffalo General Medical Center/Gates Vascular Institute is a destination of choice for cardiac and vascular care, neurosciences, advanced orthopaedic and spine ...Cardiac Services · Orthopaedic Surgery · Phone Directory · Patients & Visitors
  58. [58]
    Kaleida Health Cancer Care Infusion Center opens at BGMC/GVI
    Jan 9, 2025 · Located steps away from the cancer treatment clinic at BGMC/GVI, the center features six private treatment areas designed with patient comfort in mind.
  59. [59]
    Neuro Oncology - Our Team | Kaleida Health | Buffalo, NY
    Our multi-disciplinary team offers comprehensive diagnostic evaluations, follow-up care, psychosocial support, patient advocacy and education.
  60. [60]
    Neurosurgery | Kaleida Health | Buffalo, NY
    Veetai Li and Dr. Renée Reynolds. Both physicians are board-certified in Neurological Surgery and Pediatric Neurological Surgery. Comprehensive Pediatric ...
  61. [61]
    Neuroscience | Kaleida Health | Buffalo, NY
    Kaleida Health's multidisciplinary team of neurologists, neurosurgeons and associated specialized staff provide diagnosis and innovative treatments.
  62. [62]
    UB and Kaleida Health Neurosurgeons Perform First-of-Its-Kind ...
    Jul 31, 2024 · Neurosurgeons from the University at Buffalo and Kaleida Health performed a groundbreaking procedure, relieving Lipowicz's intense pain.
  63. [63]
    Hospitalist Services - Physicians | Kaleida Health | Buffalo, NY
    The Pediatric Hospitalist Group is part of UBMD Pediatrics and provides community-based physicians with access to the comprehensive services at Oishei ...
  64. [64]
    Surgical Services - Millard Fillmore Suburban Hospital
    Millard Fillmore Suburban Hospital offers surgical specialties including robotic-assisted, colorectal, general, gynecology, orthopedic, and urology.<|separator|>
  65. [65]
    Community Health | Kaleida Health | Buffalo, New York
    Kaleida Health's Community Health Department coordinates and communicates health education programs, outreach services, speakers and community referrals.
  66. [66]
    Healthy U Community Education Classes | Buffalo, New York
    Healthy U is a free community education series provided monthly by Kaleida Health. Various physicians and professionals have been educating the community on ...Missing: initiatives | Show results with:initiatives
  67. [67]
    Trauma Program - Outreach Program | Kaleida Health | Buffalo, NY
    Specifically we will education on pediatric medication dosage, Broselow tape/carts, IO usage. We will review trauma and transfer scenarios. These educational ...Missing: initiatives | Show results with:initiatives
  68. [68]
    Youth Link & Be PrEPared Programs - Buffalo, NY - Kaleida Health
    Weoffer comprehensive and supportive services to youth and young adults, ages 13-24, who identify as LGBTQ+, are living with or are at risk for HIV and STIs.Missing: initiatives | Show results with:initiatives
  69. [69]
    Family Planning Center - Educational Services | Care & Treatment
    The Kaleida Health Family Planning Center has an active community Education/Outreach Department, which strives to inform groups about such family planning ...
  70. [70]
    Kaleida Health Launches Lifesaving Postpartum Care Initiative
    Mar 17, 2025 · New mothers will now receive an orange bracelet to wear for six to twelve weeks following childbirth, serving as an immediate visual alert for healthcare ...
  71. [71]
    Financial Assistance Program | Kaleida Health | Buffalo, NY
    Feb 21, 2025 · Kaleida Health has a variety of initiatives in place to help individuals in the community access affordable health care.How do I apply for health... · Financial Assistance Summary · Financial Assistance
  72. [72]
    Kaleida Health-Buffalo General Medical Center
    Kaleida Health-Buffalo General Medical Center in Buffalo, NY is rated high performing in 15 adult procedures and conditions. It is a general medical and ...
  73. [73]
    Buffalo General Medical Center - Healthgrades
    This hospital has been recognized for Outpatient Joint Replacement Excellence Award™ and America's 100 Best Hospitals for Prostate Surgery Award™. 66%. Patient ...Missing: rankings | Show results with:rankings
  74. [74]
    Newsroom | John R. Oishei Children's Hospital of Buffalo | A Kaleida ...
    Dec 18, 2019 · Oishei Children's Hospital is the only hospital in New York State to receive a Top Children's Hospital distinction. Performance across many ...
  75. [75]
    OCH Receives Verification and Award from the American College of ...
    Jun 27, 2024 · Oishei Children's Hospital is honored to be acknowledged as an American College of Surgeons (ACS) Surgical Quality Partner, demonstrating our ...Missing: metrics | Show results with:metrics
  76. [76]
    OCH Earns Obstetric Hemorrhage 2021 Quality Improvement Award
    Apr 7, 2022 · Improve recognition of obstetric hemorrhage by performing ongoing quantification of blood loss; Improve response to hemorrhage by performing ...Missing: metrics | Show results with:metrics
  77. [77]
    Kaleida Health Receives 2021 PIVOT Award from DNV Healthcare ...
    Kaleida Health has received the 2021 PIVOT Award from DNV Healthcare USA Inc. The PIVOT Award (Progressive, Innovative, Valuable, Opportune, and Transformative)Missing: metrics | Show results with:metrics
  78. [78]
    News | Kaleida Health | Buffalo, NY
    Nov 27, 2024 · Both Kaleida Health facilities earned their U.S. News Best Nursing Home status by achieving a rating of “High Performing,” the highest possible ...Missing: star Leapfrog
  79. [79]
    BGMC/GVI Earns National Recognition for Efforts to Improve Stroke ...
    Sep 21, 2021 · BGMC/GVI has received the American Heart Association's Get With The Guidelines ® -Stroke GoldPlus Quality Achievement Award for our commitment to ensuring ...Missing: metrics | Show results with:metrics
  80. [80]
    Buffalo General Medical Center | Ratings | Leapfrog Group
    Jul 1, 2025 · Performance on the following four domains of the Outpatient and Ambulatory Surgery (OAS) CAHPS Survey make up a hospital's score on Leapfrog's “ ...Missing: CMS star
  81. [81]
    [PDF] Kaleida Health COVID-19 Response Strategy
    Mar 26, 2020 · A central theme of the plan is cohorting patients positive for COVID-19 across various locations including clinics, hospitals and long-term care ...Missing: innovations | Show results with:innovations
  82. [82]
    [PDF] Community Benefits Us All Because a Healthy
    His governance leadership has contributed to numerous major milestones including the opening of the Gates Vascular Institute, the new Oishei. Children's ...
  83. [83]
    [PDF] Kaleida Health COVID-19 Update April 20, 2021
    Apr 20, 2021 · Starting with the earliest days of the pandemic, we have benefited from great innovations in every scientific arena from epidemiology to.
  84. [84]
    [PDF] Monoclonal Antibody Treatment for Adults with COVID-19
    Starting Tuesday 11/24/2020, Kaleida Health will begin offering SARS COV-2 monoclonal antibody. Therapy. This is an outpatient treatment intended for patients ...
  85. [85]
    Kaleida Health offering drive-through COVID testing in ... - WIVB
    Apr 25, 2021 · Testing will happen in Cheektowaga at the former Sears Automotive building at the Walden Galleria. You can get a test done Monday through Friday ...
  86. [86]
    Kaleida, Catholic Health getting $140M in federal relief - Buffalo News
    Jul 18, 2024 · Kaleida will receive a total allocation of more than $65.4 million, while Catholic Health will get nearly $74.2 million from FEMA, ...
  87. [87]
    COVID-19 Providers/Clinical Care Pathways - Buffalo - Kaleida Health
    These documents are intended for providers at Great Lakes Health System of WNY entities and are not intended for the general public.Missing: response innovations
  88. [88]
    Kaleida Health - Nonprofit Explorer - News Apps
    Robert J Halonen Ph D (Director), $0, $0, $0. Darren J King (Director), $0, $0 ... Board and Advisors · Officers and Staff · Diversity · Jobs and Fellowships ...
  89. [89]
    Kaleida Health System | Economic & Community Benefit | HANYS
    This report includes data from the following: Buffalo General Medical Center; DeGraff Medical Park, Emergency Center; John R. Oishei Children's Hospital ...
  90. [90]
    Health system rebounds with $10M surplus in 2024 - Buffalo ...
    Jan 15, 2025 · Kaleida Health managed to grow its revenue to $2.5 billion for 2024 while ending the year with a bottom-line surplus of $10 million.Missing: breakdown | Show results with:breakdown
  91. [91]
    Kaleida Health's Journey to $75M in Savings and Health System ...
    Jun 17, 2024 · Here we outline key areas of success and Kaleida Health's core strategies in advancing cost, quality and outcomes (CQO) for a future of better, ...
  92. [92]
    Kaleida Health is Advancing Healthcare Innovation and Saving ...
    Aug 19, 2021 · Advancing healthcare innovation and saving millions, Kaleida Health modernizes its data centers with Cisco technologies.
  93. [93]
    [PDF] Bundled Payments - Kaleida Health
    How do we manage our bundle patients effectively? • Care managers identify potential BPCI-A patients daily to alert care providers in an effort to improve ...
  94. [94]
    New Healthcare Transformation Leadership Appointed | News
    Jun 20, 2023 · The Cost/Financial Transformation focus area includes the development and implementation of initiatives that support the system's two-year, $300 ...
  95. [95]
    Economics professor talks about the future of Medicaid - WGRZ
    Aug 26, 2025 · "Kaleida Health has been and continues to evaluate the impact of the One Big Beautiful Bill Act on our operations and services. The cuts will ...
  96. [96]
    Kaleida CEO warns of major cuts if Medicaid bill passes - Buffalo ...
    Jun 25, 2025 · Catholic Health, for example, showed a surplus of $90 million last year on total revenue of $1.65 billion while Kaleida reported a $10 million ...Missing: Medicare | Show results with:Medicare
  97. [97]
    Kaleida Health's Family Planning Center to close later this year
    Oct 9, 2025 · The Family Planning Center on Main Street in Buffalo provides STD and HIV testing, medical exams, free or low-cost birth control, and more.<|separator|>
  98. [98]
    Kaleida Health to close two Buffalo Therapy Services clinics due to ...
    Aug 22, 2025 · Kaleida Health said the decision was based on several factors, including reductions in funding and reimbursement, financial viability and ...
  99. [99]
    Kaleida Health set to close Millard Fillmore Surgery Center - WKBW
    Sep 11, 2025 · According to Kaleida, the decision reflects changes in funding and reimbursement, as well as the financial sustainability of the location.
  100. [100]
    Kaleida to close Amherst center, citing federal funding cuts
    Sep 11, 2025 · Kaleida Health is closing its Amherst surgery center Oct. 1, pointing to changes in funding and financial sustainability.
  101. [101]
    Potential Medicaid cuts color talks between Kaleida, unions
    Jun 27, 2025 · “The looming Medicaid cuts really has Kaleida very hesitant to make really any moves,” said Cori Gambini, president of Communications ...
  102. [102]
    Kaleida Health reports $24M loss for 2019, first deficit since 2013
    Jul 22, 2020 · Pointing to multiple factors including changes in reimbursements and pension liabilities, Kaleida Health ended 2019 with a $24 million loss ...<|control11|><|separator|>
  103. [103]
    Kaleida Health to close two therapy clinics, cut 31 jobs amid federal ...
    Aug 22, 2025 · Kaleida reported a $10 million surplus for 2024 on revenue of $2.5 billion, including one-time funding from FEMA. For the current year, the ...
  104. [104]
    Buffalo General Medical Center - NY - Hospital Safety Grade
    The grades are derived from expert analysis of publicly available data using up to 31 evidence-based, national measures of hospital safety. No specific ...Missing: Kaleida CMS
  105. [105]
    Former Buffalo surgeon sues Kaleida, UB's medical school
    Dr. Aaron Hoffman's lawsuit is seeking compensatory and punitive damages, as a result of the "financial, reputational and emotional damage" ...
  106. [106]
    Former Kaleida surgery chief files whistleblower lawsuit | Becker's
    Aug 29, 2024 · Former chief of surgery accuses Kaleida Health of harassment and retaliation for reporting patient safety concerns and professional misconduct.
  107. [107]
    State faults surgeon at Children's Hospital - Investigative Post
    Apr 10, 2019 · That summer, one of the trainees complained to the health department about how Kaleida handled the concerns raised about Bass. UB Medical School.<|separator|>
  108. [108]
    Unions Agree to Extend Contract with Kaleida Health Amid Ongoing ...
    May 24, 2025 · The 3-year labor contract covering nearly 8,000 caregivers is set to expire mid-June as unions expect to begin economic talks next week.
  109. [109]
    1199SEIU and CWA reach 3-year tentative agreement with Kaleida ...
    Jul 8, 2025 · A key component of the agreement addresses staffing ratios, which union representatives said have been a critical issue. "We are having ...
  110. [110]
    Second extension agreed to in contract dispute between Kaleida ...
    Unions representing healthcare workers at Kaleida Health have agreed to a second contract extension through June 24. A 3-year labor deal with 1199SEIU and ...
  111. [111]
    1199SEIU and CWA Agree To 4th Contract Extension As Strike Vote ...
    Jun 30, 2025 · The latest extension for Kaleida Health workers will expire July 4 at 11:59 PM just days before strike authorization votes will be held.
  112. [112]
    Kaleida Health workers may strike over staffing, wage issues - WGRZ
    Jun 26, 2025 · Kaleida Health workers face possible strike as union talks stall over key issues, including staffing and wages, with a strike vote set for ...Missing: labor | Show results with:labor
  113. [113]
    Health Department looking into staffing issues at Kaleida
    Feb 17, 2024 · The visit comes after CWA in late November submitted nearly 8,000 unresolved staffing complaints across several hospitals, including Kaleida ...
  114. [114]
    Union, Kaleida Health reach 3-year tentative agreement - WIVB
    Jul 8, 2025 · Unionized hospital workers at Kaleida Health have reached a tentative three-year agreement just two hours before a strike authorization vote was set to begin.
  115. [115]
    1199SEIU and CWA Hospital Workers Vote To Ratify 3-Year ...
    Jul 25, 2025 · Upstate, NY - Nearly 8,000 unionized hospital workers at Kaleida Health voted to ratify a three-year contract with the largest private employer ...Missing: disputes | Show results with:disputes
  116. [116]
    Kaleida Health | National Labor Relations Board
    Unfair Labor Practice Charges Filed Each Year. ➕ ➖ Litigation · Unfair Labor Practice Litigation · Appellate Court Litigation. ➕ ➖ Remedies Achieved · Monetary ...Missing: disputes | Show results with:disputes
  117. [117]
    Kaleida Health - Buffalo General Hospital | National Labor Relations ...
    Unfair Labor Practice Charges Filed Each Year. ➕ ➖ Litigation · Unfair Labor Practice Litigation · Appellate Court Litigation. ➕ ➖ Remedies Achieved · Monetary ...Missing: disputes | Show results with:disputes