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MRI Software

MRI Software is a leading global provider of innovative real estate software solutions, specializing in , , modeling, , and facilities technologies for owners, investors, and operators. Founded in 1971 by brothers Fred and Sid Goodman in , the company has grown into a prominent PropTech firm with over five decades of expertise in delivering flexible, open, and connected platforms that integrate AI-powered insights, secure services, and seamless tools to transform real estate operations and foster thriving communities. Headquartered near , , MRI Software employs more than 4,500 staff across offices in the United States, , , , , , and , serving over 45,000 client organizations worldwide and holding a premier position in the UK and EMEA markets as of 2025. The company's strategic expansions, including numerous acquisitions, have enhanced its ecosystem of hosted solutions and partnerships, emphasizing a people-first approach and support for underserved communities through the MRI Software Foundation.

History

Founding and early years

MRI Software was founded in 1971 in Cleveland, Ohio, by brothers Fred and Sid Goodman as Management Reports Incorporated, with an initial focus on providing and for the sector. The company emerged at a time when operations relied heavily on manual processes, and the Goodmans identified a need for automated reporting tools to handle rent rolls and financial data for property owners. In its early years, MRI developed software solutions on mainframe computers, predating the era, using systems like the 360-20 equipped with magnetic tapes, punch cards, and disk packs to process client paperwork into professional reports overnight. This mainframe-based approach enabled efficient management of residential portfolios, marking an innovative shift from paper-based ledgers to computerized property and oversight. Key early milestones included the creation of the first dedicated software applications tailored specifically for property managers, which pioneered automated solutions for tasks like tenant tracking and financial reconciliation in an industry slow to adopt technology. Starting with residential properties, MRI quickly extended its offerings to commercial , enhancing output capabilities with tools such as the 9700 printer for generating detailed reports. Throughout the 1970s and 1980s, the company grew from a modest startup into a established presence in the U.S. market, building a solid client base among owners and operators through reliable, integrated software that addressed core management needs. This period solidified MRI's reputation as a trailblazer, laying the groundwork for broader industry adoption of digital tools despite the limitations of early computing hardware.

Growth and ownership changes

In the 1990s, MRI Software expanded its operations internationally, particularly into the region, where it became one of the first software providers to establish a presence, supporting product diversification beyond initial residential offerings to include commercial property management solutions. This period laid the groundwork for broader scaling, which accelerated in the early following the company's acquisition by Inc. in 2002 for approximately $92 million, enabling enhanced global reach and integration with larger enterprise ecosystems. By 2010, MRI was as a standalone entity under , which acquired it for $128 million and restored its original name, fostering further operational independence and growth. In 2012, the company relocated its global headquarters from to a 100,000-square-foot facility in , to accommodate expanding teams and leverage the area's technology infrastructure for continued scaling. Ownership shifted significantly in 2015 when acquired MRI from , injecting capital to drive international expansion and product . This marked a pivotal phase, enabling the opening of new offices in and , along with dedicated teams in , the , , , and , which broadened MRI's global footprint. In 2017, provided additional strategic alongside , bolstering technological advancements and market penetration to support MRI's evolution into a comprehensive technology provider. In 2020, Harvest Partners joined and with a strategic growth , valued at over $3 billion, to further accelerate and expansion. Key milestones underscored MRI's sustained growth, including recognition on the Inc. 5000 list of fastest-growing private companies in 2020 and the celebration of its 50th anniversary in 2021, highlighting five decades of innovation in software. During this period, the company adapted to modern demands by transitioning to cloud-based platforms, with initiatives like its first Canadian cloud instance launched in 2023, and integrating capabilities, such as the 2022 introduction of MRI Forms for automated . These developments enhanced and positioned MRI as a leader in AI-driven solutions. As of September 2025, the company's owners—, Harvest Partners, and —are exploring options for a sale or (IPO), potentially valuing MRI at up to $10 billion.

Products and services

Core offerings

MRI Software's core offerings revolve around its unified MRI Platform, an open and connected ecosystem designed to integrate , accounting, and investment tracking functionalities for real estate owners and operators. This platform supports scalability by managing over 23 million units and 5.5 million leases across more than 170 countries, enabling seamless data flow and customization for diverse portfolios. The Software module, exemplified by MRI Property Management X, serves as a foundational tool for handling day-to-day operations, including tenant relations, maintenance requests, and . It features AI-powered workflows for personalized , automated data import/export, and connectivity with third-party applications via , allowing users to scale operations from single properties to enterprise-level portfolios. management within this module streamlines abstracting, renewals, and tracking for and residential assets, reducing manual errors and enhancing efficiency. Complementing this is the Real Estate Accounting Software, which provides specialized tools for property-specific financials, including budgeting, forecasting, and debt management. Key capabilities encompass automated /receivable processing, general ledger oversight for portfolio-wide views, and customizable reporting to minimize dependency and accelerate insights. This software integrates directly with the tools to ensure lease-to-ledger accuracy, supporting planning and vendor management across entire portfolios. Operational workflows across these core offerings emphasize for end-to-end efficiency, with financial features delivering on , expenses, and metrics tailored to needs. By combining these elements, the MRI Platform facilitates scalable growth, enabling organizations to adapt to expanding portfolios without silos in data or processes.

Specialized solutions

MRI Software provides targeted solutions for multifamily and sectors, emphasizing compliance automation and resident engagement to streamline operations and ensure regulatory adherence. Its compliance software automates reporting for programs such as Multi-Family, Low-Income Housing Tax Credits, , and , handling voucher management, waitlist processing, and TRACS submissions to reduce administrative burdens. These tools integrate portals for applicants and residents, enabling 24/7 access to applications, certifications, and updates, while AI-powered screening supports fair housing compliance. For resident engagement, the MRI Engage suite, including Engage @Work, facilitates end-to-end workflows from to renewal, featuring chatbots for tour scheduling, for automated agent tasks, and portals for service requests and payments in multifamily properties. This suite enhances connectivity between staff and residents, supporting over 500 operators who manage more than one million families. In commercial real estate, MRI OnLocation addresses workplace management and optimization by tracking employees, visitors, and contractors through touchless sign-ins, desk bookings, and wellness checks to promote safety and efficiency. The suite includes footfall analytics powered by to analyze movement patterns, providing insights that optimize utilization and support work environments for building owners and tenants. For advanced analytics, MRI Agora Insights delivers AI-driven and reporting by unifying data from MRI systems, client sources, and public datasets into customizable dashboards and queries. This platform enables teams to generate proactive insights on financial and operational trends, automating mundane tasks and accelerating decision-making across portfolios. Specialized modules like Callmax support contact center operations by automating resident and prospect communications, capturing after-hours calls, maintenance requests, and queries via , while consolidating channels such as text, , and for centralized follow-up. For residential and public housing sectors, MRI Software offers integrations through its Partner Connect program and dedicated software, which automates HUD program compliance, voucher lifecycles, and waitlist management, serving over 1,260 clients managing more than one million units. These solutions connect with core platforms to enhance resident and financial oversight without disrupting existing workflows.

Acquisitions

Major acquisitions

As of November 2025, MRI Software has completed 55 acquisitions, primarily targeting companies in and related services to bolster its software portfolio. These deals span diverse sectors, including , facilities management, and tenant screening, reflecting a strategy to enhance geographic reach and specialized capabilities. One of the most recent major acquisitions was Proptech Labs in October 2025, a provider of property management solutions aimed at streamlining operations for agencies in Australia and New Zealand. Earlier in June 2025, MRI Software acquired Anacle Systems Limited, a Singapore-based firm specializing in property and facilities management software, to strengthen its Asia-Pacific presence. In December 2024, the company acquired iInterchange, enhancing its global intermodal software offerings. In September 2024, MRI Software completed the acquisition of , a subsidiary of , for approximately £180 million, focusing on expanding offerings in the for property compliance and resident management. The deal, announced in July 2024 and finalized on September 5, 2024, underwent regulatory review by the , which cleared it in March 2025. A key earlier acquisition was PropertySuite in July 2022, a New Zealand-based cloud-based PropTech platform for relationship management and marketing in , enhancing MRI's capabilities in the market. In the realm of tenant screening and verification, MRI Software acquired Rental History Reports and Trusted Employees in January 2019, integrating these cloud-based platforms for applicant background checks into its multifamily housing solutions. This acquisition involved Albin Acquisitions, operating as Rental History Reports & Trusted Employees, which became a core part of MRI's U.S. operations. Another significant deal was HAPPY Software in March 2018, a provider of housing solutions for public and affordable sectors, marking MRI's third acquisition in public housing software within five months at the time.

Impact on expansion

Acquisitions have significantly broadened MRI Software's geographical reach, enabling entry into specialized markets and enhancing its international client base. For instance, the 2024 acquisition of Capita One strengthened MRI's presence in the UK public sector by integrating solutions for social housing, education, and tax management, thereby expanding access to government and housing authority clients. Similarly, the 2022 acquisition of PropertySuite facilitated deeper penetration into the New Zealand market, incorporating cloud-based property management tools tailored for local real estate needs and increasing MRI's client footprint in the Asia-Pacific region. These moves have collectively supported MRI's operations across more than 40 countries, fostering a more diverse and resilient global network. In terms of product portfolio enhancement, acquisitions have introduced complementary technologies that fill critical gaps in MRI's offerings. The 2019 acquisitions of Rental History Reports and Trusted Employees added robust tenant screening and verification services, including credit, criminal, and checks, which integrate seamlessly with MRI's existing resident management platforms to streamline applicant processing for multifamily operators. This enrichment has enabled MRI to provide end-to-end solutions for property managers, reducing operational silos and improving efficiency in tenant . The cumulative effect of these acquisitions has driven substantial and expansion, underscoring their role in the company. As of , MRI Software's annual approached $1 billion, with acquisitions contributing to consistent year-over-year growth of approximately 20%, while employee numbers surpassed 3,900, reflecting integrated talent from acquired entities. Furthermore, these integrations have expanded service capabilities across diverse sectors, including commercial, residential, healthcare, education, and , allowing MRI to serve a broader array of clients with specialized, sector-specific tools. Post-acquisition strategies have increasingly emphasized and to maintain a competitive edge in proptech. The acquisition of , for example, incorporated AI-powered for retail and commercial properties, enabling insights that enhance optimization and space utilization. This shift has positioned MRI as a leader in intelligent solutions, with AI integrations across its ecosystem supporting and automated workflows that drive and client retention in a rapidly evolving market.

Corporate structure

Ownership and leadership

MRI Software is currently owned by a consortium of firms led by , , and Harvest Partners, which provide strategic guidance focused on accelerating growth through acquisitions, technological , and global expansion. acquired the company in June 2015 from in a deal that positioned MRI for renewed investment in product development. joined as a in May 2017 through a that bolstered MRI's market position, while retained a significant stake. Harvest Partners invested in January 2020, further supporting MRI's initiatives and valuing the company at over $3 billion at the time. As of September 2025, the ownership group is exploring a potential or that could value MRI at up to $10 billion, reflecting its substantial growth under stewardship. The company's is headed by Patrick Ghilani, who has served in the role since 2014 and previously held positions as president, chief operating officer, and vice president of sales at MRI since joining in 2006. Ghilani has been recognized for driving transformative , including the adoption of AI-powered platforms and tenfold , as highlighted in 2024 interviews where he emphasized relentless on client needs and technological advancement. Key executives supporting this vision include , President and Chief Administrative Officer, who oversees finance, legal, , and operations; Susan Avelluto, Chief People Officer, responsible for global talent strategy and employee experience; Terry Keller, , leading IT, security, and technology ; and Mandira Mehra, , directing global marketing efforts to reinforce MRI's in software. These leaders report to a that includes equal representation from , , and Harvest Partners, ensuring a private equity-driven model centered on , strategic acquisitions, and value creation for long-term . Notable board members include investor representatives such as Jason Werlin from , Jeff Sheu from , Michael DeFlorio, Ira Kleinman, and Andrew Schoenthal from Harvest Partners, alongside independent directors like Jill Popelka, who joined in 2022 to advise on organizational strategy. Governance practices at MRI emphasize accountability, , and alignment with objectives, including regular board oversight of pipelines and performance metrics to sustain competitive advantages in . The company employs over 4,500 people worldwide as of early 2025, having grown its workforce by more than 60% in the prior three years to support expanded operations and product development. MRI's corporate fosters through core values such as "Be Fearless," which encourages bold experimentation and high aspirations, alongside a people-first approach that promotes inclusion, efficiency, and celebrating achievements to build lifelong client partnerships. This is exemplified by initiatives like the MRI Software Foundation, founded by CEO Ghilani to advance community impact alongside business .

Global operations

MRI Software maintains its global headquarters in Solon, Ohio, United States, where MRI Software LLC serves as the primary operating entity overseeing core development and North American activities. The company operates through a network of subsidiaries that support its international expansion, including key entities such as in the United Kingdom, which provides specialized software for housing and applications following its acquisition in 2024, and in New Zealand, a cloud-based platform for real estate agencies focused on relationship and financial management acquired in 2022. In , MRI Software's group companies include numerous UK-based subsidiaries like MRI Software Limited, CML Software Limited, and Orchard Information Systems Limited, alongside , enabling localized support for real estate management across the region. In the area, subsidiaries such as Management Reports International Pty. Ltd. in , Management Reports International Limited, Qube Global Software Asia Pacific Pty Limited in , and Leverton Software Private Limited facilitate operations tailored to diverse markets in property and facilities management. MRI Software's global reach extends to serving clients in over 170 countries, delivering localized solutions for residential, commercial, and sectors through its cloud-based platforms that address regional compliance and operational needs. Complementing its direct operations, MRI Software's partner ecosystem includes integrations with more than 400 solution providers worldwide via the Partner Connect program, enabling extended service delivery in areas like accounting, analytics, and across international markets. Much of this international presence has been bolstered by strategic acquisitions, such as those of Capita One and PropertySuite, which have integrated regional expertise into MRI's broader portfolio.

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