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Trulioo

Trulioo is a global identity verification company founded in 2011 and headquartered in , , . It specializes in providing electronic identity solutions for , fraud prevention, and customer onboarding, primarily through its GlobalGateway platform, which enables businesses to verify individuals and entities worldwide via a single integration. The platform supports (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) processes by leveraging over 450 data sources across 195 countries, covering more than 5 billion individuals and 700 million business entities. Key features include document verification for over 14,000 document types, passive biometric checks, and proprietary to detect fraud such as deepfakes and synthetic identities, with average transaction times under 5.2 seconds. Trulioo serves industries including banking, payments, , online marketplaces, and wealth management, helping clients meet standards from regulators like FinCEN, FCA, and FINTRAC. Founded in 2011 by Tanis Jorge and Stephen Ufford, Trulioo has grown into a venture-backed enterprise with investors such as TCV, , and Citi Ventures, achieving ISO 27001 certification in 2015 and SOC 2 Type 2 compliance in 2024. In April 2025, Vicky Bindra was appointed as , succeeding Steve Munford, to lead expansion amid rising demand for unified verification solutions. The company operates in 43 languages and normalizes data from 500 business registration formats, emphasizing privacy and scalability for global enterprises.

Overview

Founding and mission

Trulioo was founded in in , , by serial entrepreneurs Tanis Jorge and Stephen Ufford, who had previously co-founded and sold three data-driven startups together. The company was established to tackle the growing need for reliable, real-time identity verification in an increasingly global economy, leveraging the founders' expertise in data analytics and management. From its , Trulioo focused on automating customer onboarding and compliance processes for businesses operating across borders, addressing gaps in traditional verification methods that hindered international expansion. The company's mission revolves around fostering , , and to make the global economy accessible to all, with a core aim of enabling digital for every person and business entity worldwide. Trulioo positions itself as the identity platform that global businesses rely on for growth, innovation, and , emphasizing the of over 5 billion individuals and 700 million entities across 195 countries. This vision seeks to recreate the inherent of small communities on a planetary scale, empowering organizations to prevent , ensure secure transactions, and promote economic by bridging gaps in underserved regions.

Global reach and scale

Trulioo maintains a global presence through its headquarters in , , and regional offices in , ; , , ; and , enabling localized support and operations across key markets in , , and . These locations facilitate 24/7 customer support and collaboration with a network of over 500 partners worldwide, allowing the company to customize identity verification workflows for diverse regulatory environments and demographics. The company's identity verification platform provides coverage in 195 countries, enabling real-time verification of more than 5 billion individuals and 700 million businesses through access to over 450 trusted data sources and more than 14,000 identity documents. This extensive reach supports global expansion for clients in sectors like fintech, payments, and marketplaces, where Trulioo has powered transactions for enterprises such as Nium and PingPong, helping them onboard customers across multiple jurisdictions while ensuring compliance with KYC, KYB, and AML requirements. For instance, in 2025, Trulioo processed over 20 million transactions for U.S. customers alone, reflecting a 1,996% growth in KYB volumes since 2023. Trulioo's scale is further evidenced by its service to hundreds of customers globally, including major players like and EQ Bank, with average client usage spanning 20 countries and top customers operating in up to 37. The platform's growth aligns with rising digital commerce demands, as seen in a 34% increase in transactions and 21% in payments processing in 2024, underscoring its role in prevention and secure at an international level. With approximately 400 employees, Trulioo continues to invest in expanding its footprint to meet the needs of a borderless economy.

History

Establishment and early years

Trulioo was founded in 2011 in , , , by entrepreneurs Stephen Ufford and Tanis Jorge. The duo, longtime business partners, had previously co-founded and sold three data-driven credit information startups, which provided them with expertise in consumer data and verification processes. Ufford served as CEO, leveraging his early entrepreneurial experience starting after high school, while Jorge took on operational roles, including chief operations officer from 2011 to 2015. The company's inception addressed the growing need for reliable scoring amid rising digital fraud, initially targeting platforms to authenticate user profiles and distinguish genuine accounts from bots or fraudulent ones. In its formative period, Trulioo launched services focused on real-time identity verification, beginning with support for in 2012 to help combat . By 2014, the platform had expanded to include verification for , , and , processing over 100 million verifications and establishing itself as a key tool for online platforms seeking to enhance user trust and . This early emphasis on identity drew from data sources and user behavior patterns, enabling businesses to automate customer onboarding and reduce risks in digital interactions. The company's initial seed funding in supported these foundational developments, positioning Trulioo as an innovator in the emerging regtech space. A pivotal early milestone came in April 2014 when Trulioo acquired Global Data Company, an Australian provider specializing in business entity verification and anti-money laundering compliance, which broadened its offerings beyond consumer identities to include know-your-business (KYB) services. That same year, the company secured $6 million in Series A led by Tenfore Holdings, with participation from BDC and Blumberg , to accelerate platform expansion and international reach. Additional strategic investment from UST Global in August 2014 further bolstered its growth, bringing total early to over $10 million. By 2015, Trulioo attained ISO 27001 certification for , reinforcing its credibility in handling sensitive across borders. These developments marked Trulioo's transition from a niche social verification provider to a comprehensive global solution during its establishment phase.

Funding and expansion

Trulioo has raised approximately $477 million in funding across eight rounds since its inception, including one seed round, four early-stage rounds, two late-stage rounds, and one grant. In 2019, the company secured $70 million in a Series C round, comprising $60 million in equity led by Goldman Sachs, with participation from investors such as Santander InnoVentures, and $10 million in debt financing, which supported product development and international scaling. The most significant infusion came in June 2021 with a $394 million Series D round led by TCV, alongside participants including Amex Ventures, Citi Ventures, and Blumberg Capital, elevating Trulioo's valuation to $1.75 billion and granting it unicorn status. This funding facilitated strategic expansions, beginning with the 2014 acquisition of Australia-based Global Data Company, which specialized in electronic cross-border identity verification and bolstered Trulioo's data capabilities in the region. In February 2022, Trulioo acquired Danish no-code orchestration platform HelloFlow for over $50 million in cash and equity, integrating advanced customer onboarding tools to enhance its end-to-end identity verification offerings. Geographically, the company opened a satellite office in , , in 2018 to support European growth amid rising demand for solutions. Further expansion included establishing operations in in 2022 to target the market, followed by a new headquarters in Vancouver's neighborhood in 2023 to foster hybrid work and innovation. By June 2025, Trulioo expanded its Dublin presence by leasing additional space at Scotch House on Burgh Quay. These investments drove substantial operational growth, with Trulioo reporting $150.6 million in revenue and serving 450 customers by 2024, achieving a valuation of $1.8 billion. In the region, revenue grew 64% year-over-year in 2024, fueled by 55% increases in verification volumes and 37% in online marketplaces. U.S. operations saw a 102% year-over-year increase in Know Your Business (KYB) volume and a 1,996% rise in KYB transaction volume since , reflecting strong adoption among global enterprises for unified . Overall, product adoption accelerated in following launches like the global verification platform, positioning Trulioo for continued international dominance in identity tech.

Leadership transitions

Trulioo was founded in 2011 by Stephen Ufford and Tanis Jorge, with Ufford serving as the company's inaugural (CEO). Under Ufford's leadership, Trulioo established itself as a key player in global identity verification, focusing on and compliance solutions for . In March 2020, amid the onset of the global , Ufford transitioned from CEO to Chairman of the Board, paving the way for Steve Munford to assume the role of President and CEO. Munford, who joined Trulioo in 2019 as , brought extensive experience in scaling companies, having previously held executive roles at companies like and Braintree. This leadership shift was described as a strategic move to guide the company through rapid expansion and remote operations, with Ufford remaining involved in strategic oversight. Munford's tenure, spanning from 2020 to 2025, emphasized global growth, , and strengthening Trulioo's position in know-your-customer (KYC) and anti-money laundering (AML) compliance. During this period, the company expanded its GlobalGateway platform and secured significant funding rounds, solidifying its market leadership in identity verification. On April 1, 2025, Trulioo announced Munford's retirement after five years as CEO, with Vicky Bindra appointed as his successor effective immediately. Bindra, a veteran with over two decades of experience, previously served as and at and held senior roles at FIS, , and , bringing expertise in product development and . Munford agreed to support the transition by working closely with Bindra to ensure continuity. This change was positioned as a step to drive Trulioo's next phase of innovation in identity solutions amid increasing regulatory demands worldwide.

Products and services

GlobalGateway platform

The GlobalGateway platform, now rebranded as the Global Identity Platform, is Trulioo's flagship solution for electronic identity verification (eIDV), enabling organizations to perform (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) checks across more than 195 countries. Launched as a global for services, it integrates over 450 trusted data sources, including government registries, credit bureaus, and utility providers, to verify nearly 5 billion individuals and 700 million businesses in . At its core, GlobalGateway provides a unified API-driven interface with prebuilt and customizable workflows optimized by country and industry, supporting no-code configuration for rapid deployment and low-code integrations for developers. Key capabilities include person verification through document authentication, biometric matching, and address proofing via UtilityID, which leverages real-time utility data for higher accuracy and faster onboarding. For business verification, it incorporates Ultimate Beneficial Owner (UBO) identification, entity resolution, and continuous monitoring against sanctions lists, adverse media, and over 6,000 global watchlists. The platform employs AI and machine learning, such as the TruMatch engine, to normalize data, assess risk, and improve match rates by up to 15% in supported markets like the US, Canada, and Germany. Introduced in its 4.1 version in 2022, GlobalGateway featured enhancements like an analytics dashboard for tracking rates and transaction volumes, expanded data coverage in eight countries (e.g., , ), and support for three new markets (, , ). Subsequent upgrades in 2023 unified individual and business into a single platform, adding AI-optimized detection with over 60 signals for document analysis and biometric to reduce repeat . By 2025, the platform evolved further with next-generation features, including tamper-detection for non-ID documents, and for KYB risk scoring, and monitoring to address evolving regulatory demands and threats across the digital trust lifecycle. These developments ensure 99.9% uptime and scalability for high-volume transactions, processing over 20 million verifications in 2025 alone. GlobalGateway's risk-based approach tailors verification friction to user profiles, promoting for the estimated 2 billion unverified individuals worldwide while minimizing compliance risks for fintechs, banks, and marketplaces. It supports over 14,000 identity documents and 700 million business entities, adapting to local regulations like in and in , thereby streamlining global onboarding and reducing fraud exposure.

Person and document verification

Trulioo's person and document verification services form a core part of its GlobalGateway platform, delivering real-time identity proofing to support (KYC) and anti-money laundering (AML) compliance across more than 195 countries. These services leverage a combination of data intelligence from over 450 global and local sources, advanced document authentication, and fraud detection mechanisms to verify individuals against reliable records, enabling businesses to onboard customers securely while minimizing risk. Person verification focuses on matching personally identifiable information (PII) provided by users—such as name, , date of birth, and number—against aggregated data sources for accuracy and completeness. The process begins with the submission of encrypted via , which the system routes to the most relevant sources based on and risk profile; results, including match/no-match indicators and scores, are returned in under one second to facilitate seamless workflows. This modular approach allows for specific regulatory requirements, enhancing compliance for financial institutions and companies globally. Document verification authenticates physical or digital identity documents, such as passports, driver's licenses, and national ID cards, using and to analyze over 14,000 templates across more than 20 character sets, including Latin and scripts. Users typically capture a high-quality of the alongside a , with autocapture technology optimizing for clarity; the system then employs (OCR), passive liveness detection for features like texture and holographs, and biometric matching using over 200 facial markers trained on 25 million images. Certified to iBeta Level 2 standards, this service achieves 100% detection of forgeries and deepfakes, integrating with person verification to cross-check PII and identify synthetic identities or repeat fraudsters through known faces databases. By combining these methods, Trulioo supports scalable for over 5 billion potential users, reducing exposure while accelerating customer acquisition in diverse markets. SDKs for , iOS, and enable easy integration, with real-time dashboards providing actionable insights and reason codes for decision-making.

Business verification (KYB)

Trulioo's business verification services, known as Know Your Business (KYB), enable organizations to assess a company's background, ownership structure, records, and financial activities to mitigate risks such as money laundering and fraud during onboarding. These services automate the traditionally manual KYB process, which involves verifying business documentation like registration numbers, legal names, addresses, and incorporation dates, while analyzing profiles for activities, industries, partners, and financial statements. Risk assessments are conducted based on factors including location, industry, and fraud history, with identification of ultimate beneficial owners (UBOs) who hold significant control, such as over 25% ownership in the European Union. The KYB process at Trulioo incorporates enhanced for high-risk entities and supports ongoing monitoring to maintain compliance with regulations like the EU's Fourth and Sixth Anti-Money Laundering Directives (4AMLD and 6AMLD), as well as the U.S. Corporate Transparency Act of 2024, which mandates UBO reporting to the (FinCEN). Trulioo's platform draws from hundreds of government registries, credit bureaus, and proprietary sources to verify over 700 million business entities and their owners across 195 countries, supporting more than 500 business registration number formats worldwide. Using AI and , the system normalizes data, employs fuzzy matching for accuracy, and flags inconsistencies, achieving an average verification rate of 91% in high-volume countries with processing times averaging five seconds. A core offering is Business Complete, which provides comprehensive business profiles, ownership transparency, and audit-ready reports, integrating seamlessly with (KYC) workflows to identify UBOs in a single process and reduce onboarding friction. This integration allows for combined KYB and KYC checks, screening against over 6,000 global watchlists, and supports with anti-money laundering and counter-terrorism financing standards from bodies like the (FCA) and FinCEN. By automating these steps, Trulioo reduces manual efforts and operational costs, potentially shortening verification from weeks or months to a single day. In November 2025, Trulioo launched Credit Decisioning as an enhancement to its KYB capabilities, incorporating real-time financial, credit, and risk insights into the Global Identity Platform using AI-driven models for standardized decision-making and predictive risk segmentation. This feature verifies against 14,000 identity documents and supports faster approvals while maintaining through transparent assessments, reflecting a 102% year-over-year increase in U.S. KYB transactions.

Watchlist screening and fraud prevention

Trulioo's watchlist screening service enables organizations to perform automated checks against more than 6,000 global watchlists and over 20,000 adverse media sources, including sanctions lists from the U.S. Office of Foreign Assets Control (OFAC), the United Nations Terrorism List, European Union sanctions, and INTERPOL notices. This screening identifies potential risks associated with politically exposed persons (PEPs), sanctioned entities, and individuals linked to money laundering, terrorism financing, fraud, or corruption, supporting compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations. The process facilitates real-time sanctions and PEP screening during customer onboarding, as well as ongoing monitoring to detect emerging risks, aligning with Financial Action Task Force (FATF) guidelines for enhanced due diligence (EDD). In parallel, Trulioo's fraud prevention capabilities are powered by its Global Fraud Intelligence platform, launched in October 2024 and available across 195 countries, which generates predictive risk scores using machine learning models delivering 90%-plus coverage for email and phone predictive risk insights. This system analyzes risk signals from emails (such as creation dates), phone numbers (including owner mismatches), IP addresses, and velocity patterns (like rapid account creations), drawing on anonymized data from a consortium network and hundreds of fraud indicators to combat synthetic identity fraud and third-party attacks. It provides a consolidated risk profile by integrating watchlist screening with KYC data verification and identity document analysis, allowing organizations to block high-risk entities at onboarding while enabling low-friction experiences for legitimate users. The integration of watchlist screening and fraud prevention occurs through Trulioo's single , which supports both initial screening and continuous transaction monitoring for suspicious activities, such as unusual spikes in behavior or large cash transactions. This layered approach reduces compliance risks, minimizes manual review efforts, and enhances overall fraud detection efficiency, particularly in industries like payments, banking, and online marketplaces. Future enhancements include advanced to identify irregular patterns in .

Technology and innovations

Core technology

Trulioo's core technology revolves around the GlobalGateway platform, a unified API-driven system designed for real-time electronic identity verification (eIDV). This platform aggregates and normalizes data from over 450 global and local sources, enabling verification of more than 5 billion individuals and 700 million business entities across 195 countries and 43 languages. It supports a single-token integration with 99.9% uptime, allowing seamless access to KYC, KYB, and AML services without multiple vendor dependencies. At the heart of GlobalGateway is TruMatch, a proprietary AI and machine learning engine that employs natural language processing (NLP), deep learning, and advanced algorithms to match personal identifiable information (PII) such as names and addresses with high accuracy. The system incorporates biometric verification, including AI-powered face-matching trained on millions of real-world images, and document analysis supporting 14,000+ templates for detecting deepfakes and synthetic identities. Fraud detection occurs in under 5.2 seconds, integrating liveness checks, risk intelligence from email, phone, and network data, and modular workflows to minimize false negatives. Innovations in data handling include the Workflow Studio, a no-code tool for customizing verification journeys, and automated AI workflows that optimize for speed, cost, and compliance by selecting the best data combinations per region or industry. Recent AI upgrades have accelerated by 60%, enhancing match rates in challenging markets like and the through additional data sources and dashboards for performance monitoring. These elements ensure scalable, low-friction verification while adhering to global regulatory standards.

Recent developments

In March 2025, Trulioo introduced a new wave of and enhancements to its document verification processes, including next-generation autocapture for image quality improvement, advanced face matching using and neural networks, intelligent for global ID documents, and robust fraud detection via . These innovations reduced job processing times by up to 60%, increased verification rates by 20%, and boosted auto-approval rates by up to 20%, enabling faster onboarding while strengthening defenses against threats like deepfakes and ID forgeries. Earlier, in October 2024, Trulioo launched its Instant Results capability, leveraging innovations in data sequencing and intelligent routing to deliver identity verification outcomes through a unified . This feature accelerated speeds by 56% for an enterprise client across 10 countries, reduced average onboarding time by 2 seconds, and supported a 33% year-over-year increase in enterprise transaction volume without compromising accuracy or compliance. Building on these advancements, Trulioo unveiled next-generation identity platform updates in October 2025, incorporating -driven document verification with over 60 signals, biometric "Known Faces" technology for one-to-many comparisons, proprietary algorithms for and social analytics, and machine learning-based scoring. These capabilities reduced repeat by 15% and manual reviews by 12% in biometric , while providing real-time KYB intelligence across 195 countries, 14,000+ ID documents, 700 million entities, and 6,000+ watchlists. The enhancements also included a redesigned SDK and customer portal for streamlined integration and greater transparency in assessments. On November 13, 2025, Trulioo launched , a new capability that integrates AI-driven models to unify identity, fraud, risk, and credit intelligence within the , enabling real-time creditworthiness assessments and predictive risk segmentation for KYB. This innovation covers 195 countries and supports faster approvals with reduced risk, contributing to a 102% year-over-year increase in U.S. KYB transaction growth. In recognition of these technological strides, Trulioo received a Platinum award for KYC Innovation and a Gold for Identity Verification at the Juniper Research Future Digital Awards in October 2025.

Customers and partnerships

Key customers

Trulioo serves a diverse array of clients across , , marketplaces, and , with its GlobalGateway platform enabling identity verification in over 195 countries. Among its notable customers are three of the five largest U.S. banks, six of the top seven global digital payment processors, five of the world’s leading online marketplaces, and four of the top five international foreign exchange brokers, demonstrating its scale in supporting high-volume, regulated industries. As of 2025, the platform has processed more than 20 million transactions for U.S. customers. Prominent named clients include , a global investment platform, which leverages Trulioo's identity verification to facilitate rapid market expansion while ensuring and secure for users. Similarly, , a cross-border payments company, utilizes the platform to verify identities across multiple jurisdictions, supporting its growth into new regions with efficient KYC processes. , a blockchain software firm, relies on Trulioo for enhanced global verification efficiency in its applications, improving match rates and reducing friction in user interactions. Other key fintech customers include , an online trading firm that expanded U.S. through Trulioo's tools, enabling quicker customer . KOHO, a Canadian provider, employs the service to overcome regulatory hurdles and streamline mobile . In the sector, Bitbuy, a Canadian exchange, integrates Trulioo to future-proof its operations and expedite user amid evolving needs. Additionally, JP Morgan Payments uses Trulioo for identity solutions in its payment processing ecosystem. Trulioo's client base also extends to trading platforms like , which adopts the verification service for agile expansion into international markets, and BDSwiss, a forex and CFD broker benefiting from enhanced security measures. These examples illustrate how Trulioo supports enterprise-scale operations by providing reliable, API-driven that balances speed, accuracy, and .

Strategic partnerships

Trulioo has established a robust network of strategic partnerships with , providers, and data aggregators to enhance its global identity verification ecosystem. These collaborations leverage Trulioo's GlobalGateway platform to integrate advanced KYC, AML, and prevention capabilities, enabling partners to streamline , reduce costs, and mitigate risks across borders. By connecting to over 450 data sources and 14,000 verifiable documents worldwide, these partnerships facilitate real-time identity insights and AI-driven assessments for industries including , payments, and . In October 2025, Trulioo announced a partnership with Financial Technologies to automate KYC workflows for wealth advisors in the United States and . This integration combines Mako's low-code automation platform with Trulioo's global verification and AML expertise, replacing manual processes with efficient, compliant to improve and . Earlier in August 2025, Trulioo collaborated with WEX, a leader in payment processing, to bolster KYC and security for European fuel card programs. The partnership incorporates Trulioo's biometrics and document verification tools to accelerate user onboarding, prevent fraud, and build trust in high-volume transactions, addressing regulatory demands in the mobility sector. That same month, Trulioo teamed up with Worldpay to pioneer safeguards for AI-powered agentic commerce. Under the "Know Your Agent" (KYA) framework, the alliance introduces a Digital Agent Passport for verifying AI agent identities, ensuring secure, transparent transactions in emerging autonomous commerce environments. In June 2025, Trust Payments selected Trulioo as a partner to unify global onboarding processes. This reduces verification costs, enhances with regional regulations, and supports Trust Payments' expansion into new markets by embedding Trulioo's multi-jurisdictional identity checks directly into payment gateways. Longer-term partnerships underscore Trulioo's foundational role in prevention. For instance, a 2019 agreement with (now part of LSEG) deploys Trulioo's technology to aid customers in meeting regulatory obligations, promoting while combating illicit activities through enriched data analytics. Additional key alliances include integrations with data providers like , , and for credit and identity data access, as well as technology partners such as for mobile verification and IDmission for biometric enhancements. These relationships, spanning data sourcing and co-innovation, have enabled Trulioo to support over 500 enterprise clients in scaling secure digital operations globally.

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