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C3.ai

C3 AI, Inc. (NYSE: AI) is an American enterprise (AI) software company that provides a comprehensive platform and suite of applications designed to accelerate for large organizations. Founded in 2009 by Thomas M. Siebel, a veteran software entrepreneur who previously founded , the company is headquartered in , and focuses on delivering scalable AI solutions for industries such as manufacturing, energy, financial services, defense, and healthcare. It became a publicly traded company in December 2020, listing on the under the AI. The core of C3 AI's offerings is the C3 Agentic AI Platform, an end-to-end environment that enables customers to design, develop, deploy, and operate AI applications with low-code and no-code capabilities, integrating generative AI for enterprise-specific use cases. This platform supports over 130 pre-built, industry-tailored AI applications covering areas like (CRM), , , (ESG), and fraud detection, allowing rapid deployment without extensive custom development. C3 AI emphasizes agentic AI, where autonomous AI agents handle complex processes, and has expanded into generative AI tools that ensure data security, compliance, and integration with existing enterprise systems. The company's solutions are deployed as (SaaS) on infrastructures, serving clients including , , and the U.S. Air Force. Under the leadership of Executive Chairman Thomas M. Siebel and CEO Stephen Ehikian, C3 AI has positioned itself as a pioneer in enterprise AI, predating the broader by focusing on practical, model-driven applications for and . Siebel founded the company and served as CEO until September 2025, when he transitioned to Executive Chairman due to health reasons and Ehikian was appointed CEO. Notable achievements include partnerships with major tech firms like and Cloud for enhanced scalability, and recognition in industry analyses, such as being named to the Constellation ShortList™ for AI and platforms in Q3 2025. Recent innovations include the launch of a no-code Agentic Process Automation tool in September 2025 and an OEM program to embed its platform in partner solutions in August 2025, reflecting ongoing efforts to expand market reach amid competitive pressures in the AI sector. As of November 2025, the company is reportedly considering a potential sale following the leadership change.

Overview

Founding and Headquarters

C3.ai was founded in January 2009 by Thomas M. Siebel in , initially under the name C3, Inc., with an emphasis on creating software platforms for management and in response to emerging global environmental policies. Building on Siebel's background as the founder and former CEO of , acquired by in 2005, the company secured its initial funding of $26 million in December 2009 from a group of investors, with individual backer joining the board and substantial personal investment from Siebel himself. The company's name evolved to align with its broadening scope: rebranded as Energy in 2013 to target energy sector applications, then to IoT in 2016 to encompass solutions across industries, and finally to in 2019 to emphasize its enterprise platform. C3.ai maintains its headquarters at 1400 Seaport Boulevard in , and operates global offices in more than 10 countries, including the , , , , , the , , , , and , supporting a workforce of approximately 1,181 employees as of 2025.

Business Model and Focus

C3.ai operates as an enterprise AI software provider, utilizing a subscription-based software-as-a-service () model to deliver its solutions. Revenue is primarily generated through platform licensing fees, application deployment, and , including implementation, consulting, and training support. Founded by to apply his expertise from to AI applications, the company emphasizes recurring revenue streams, with subscriptions accounting for the majority of its income. The company's core focus is on providing enterprise-scale solutions to accelerate in complex, regulated industries such as , , utilities, and . It offers over 130 prebuilt, applications designed for rapid deployment, enabling organizations to address business-critical challenges like and without extensive custom development. These applications are built to handle large-scale and deliver measurable economic value, often deployable in as little as four weeks. C3.ai emphasizes agentic AI as a key differentiator, integrating (IoT) data ingestion, algorithms, and generative AI capabilities to enable , automation, and autonomous decision-making workflows. This approach allows enterprises to orchestrate complex processes securely across hybrid environments, supporting omni-modal for enhanced insights and operational efficiency. Positioned as a leader in enterprise AI—distinct from consumer-oriented AI tools—C3.ai targets large organizations and governments with scalable, production-grade software that prioritizes , , and high-impact outcomes. In 2025, the reported total revenue of $389.1 million, with 84% derived from recurring software subscriptions, reflecting 25% year-over-year growth and underscoring its focus on sustainable expansion in a $2 trillion addressable market.

History

Early Development (2009–2019)

C3.ai was founded in 2009 by , who served as its initial CEO, with an initial focus on developing AI software applications for the sector to address complex challenges in utilities and oil and gas operations. The company's early efforts centered on tools for , such as machine learning-based applications to anticipate equipment failures in power grids and offshore rigs, as demonstrated in a 2015 partnership with for utility asset management. These applications also included capabilities for tracking carbon emissions and efficiency, aligning with the original "C3" nomenclature referencing carbon (CO2) reduction in industrial processes. Throughout the , C3.ai secured significant venture funding to support its growth, raising over $200 million in total by 2018 across multiple rounds, which propelled it to status with a valuation exceeding $1 billion. Key milestones included a Series E round in 2017 that valued the company at $1.4 billion pre-money, led by Breyer Capital, enabling expanded . This capital influx facilitated pivots toward broader industrial applications while maintaining a core emphasis on sector innovations like for asset optimization. In 2016, the company rebranded from C3 Energy to C3 and launched its full-stack IoT platform, designed to process real-time data streams from sensors for and operational efficiency in industrial settings. The platform supported scalable deployment of models across diverse data sources, marking a strategic from energy-specific tools to enterprise-wide IoT solutions. To enhance platform scalability, C3.ai established an early strategic collaboration with in 2016, achieving AWS Competency status by 2017, which integrated its technology with cloud infrastructure for faster deployment in large-scale environments.

Public Listing and Expansion (2020–Present)

C3.ai went public through an (IPO) on December 9, 2020, listing on the under the "AI." The company priced 15.5 million shares at $42 each, raising $651 million in gross proceeds. On its debut trading day, shares surged more than 120%, closing at $92.49, and reached an intraday peak of $183.90 later that month. Following the IPO, C3.ai accelerated its expansion, leveraging its early platform as a foundation for broader applications. The company entered new markets, including and healthcare, with significant contracts such as those with the U.S. Air Force for . In 2021 (ended April 30, 2021), total revenue reached $183.2 million, an increase of 17% from $156.7 million the prior year, driven by increased subscription bookings and enterprise adoption. In 2025, C3.ai underwent key leadership changes amid ongoing growth initiatives. On September 1, 2025, founder stepped down as CEO due to health reasons and transitioned to the role of executive chairman, with Stephen Ehikian appointed as his successor. Ehikian, a veteran in from roles at Salesforce-acquired companies, aimed to drive commercialization and public sector focus. The company marked further milestones in 2025, including the C3 Transform 2025 conference held in March, which highlighted advancements in agentic AI through demonstrations and keynotes on enterprise transformation. In August, C3.ai completed a of its sales organization to accelerate growth, appointing Rob Schilling as executive and chief commercial officer to oversee global sales. C3.ai expanded globally with offices in and , supporting deployments for major enterprises like for energy optimization, the U.S. for sustainment, and for financial services. This international presence strengthened its position in accelerating across sectors. In November 2025, C3 AI was reported to be exploring a potential sale, along with other strategic options, after the CEO transition and amid financial challenges, including a more than 50% decline in its stock price for the year.

Products and Technology

C3 Agentic AI Platform

The C3 Agentic AI Platform is a model-driven, enterprise-grade software suite designed to enable the rapid development, deployment, and management of AI applications at scale. It adopts a model-agnostic approach, allowing integration of diverse machine learning frameworks such as TensorFlow, XGBoost, and large language models like those from Azure OpenAI, without dependency on specific vendors. The platform incorporates data ingestion via C3 AI Data Fusion, which features over 250 prebuilt connectors for structured and unstructured data from batch and streaming sources, alongside microservices architecture for modular extensibility and AI/ML tools including a feature store and model registry. This facilitates low-code development through C3 AI Studio's Application Canvas for visual workflows and dashboards, as well as full-code options via Visual Studio Code integration, empowering users to build custom applications with minimal coding effort. Central to the platform's capabilities is its agentic AI framework, which supports the creation of autonomous, context-aware AI agents capable of independent decision-making and execution of complex tasks. These agents handle petabyte-scale data volumes from sensors, enterprise systems, and external sources, unifying disparate datasets in near for and . The platform supports cloud deployment across public, private, and environments using a Kubernetes-based infrastructure, ensuring flexibility for on-premises and multi-cloud operations. For example, in , it enables by processing data to forecast equipment failures autonomously. The platform's scalability is achieved through elastic and auto-scaling mechanisms, capable of processing millions of requests and handling up to 1.5 million data writes per second, as demonstrated in its IoT-optimized origins. Built-in features include audit logging, encryption, and compliance alignments such as SOC 2, NIST, HIPAA, readiness, and support for GDPR privacy requirements, ensuring secure and regulated AI operations across industries. Originally launched in 2016 as the C3 IoT Platform with a focus on sensor data processing for industries like manufacturing and energy, the system evolved through a 2019 rebranding to C3 AI to emphasize broader enterprise AI applications. By 2024, enhancements introduced advanced agentic capabilities, including multi-agent workflows and orchestration for collaborative reasoning across tasks, as patented in systems for managing multiple AI agents with multimodal models. In September 2025, C3 AI launched a no-code Agentic Process Automation tool, enabling users to create AI-powered workflows using natural language for adaptive automation in complex enterprise processes. This progression has expanded the platform from IoT-centric analytics to comprehensive agentic systems supporting over 130 prebuilt AI applications. In August 2025, C3 AI introduced an OEM program allowing partners to license and embed the platform in their solutions, accelerating custom Enterprise AI application development.

C3 AI Applications and Generative AI

C3.ai offers a comprehensive suite of over 130 Enterprise AI applications designed to address critical business challenges across various functions. These applications are organized into specialized suites, including the AI CRM Suite for , the Sustainability Suite for and environmental reporting, the Reliability Suite for asset performance, the Supply Chain Suite for operational optimization, and the Defense & Intelligence Suite for security and threat analysis. Among these, the C3 AI Reliability suite includes applications like C3 AI Predictive Maintenance, which leverages to forecast equipment failures and optimize asset utilization, potentially reducing unplanned downtime by up to 50% and improving by up to 5%. In the financial and domains, C3 AI Fraud Detection identifies anomalous patterns in streams to detect revenue leakage or risks, providing explainable AI recommendations and alerts to support investigations. These prebuilt solutions enable organizations to deploy AI rapidly without starting from scratch, focusing on high-impact use cases while integrating with existing systems. In 2023, C3.ai launched C3 Generative AI, an agentic system that empowers users to interact with through interfaces for querying structured and unstructured sources, retrieving relevant , generating insights, and orchestrating workflows. This suite combines large language models (LLMs) like those from with and to create context-specific visualizations and automate decision support, distinguishing it from general-purpose generative tools by its enterprise-scale focus on secure, governed access. Initially released in March 2023, it has been adopted by customers in and utilities for tasks such as supply chain analysis and reporting. All C3.ai applications are constructed on the C3 Agentic AI Platform, facilitating customization where up to 95% less code is required compared to traditional methods, allowing business users to configure models, workflows, and interfaces through low-code/no-code tools. This approach accelerates deployment by 25 times for many use cases, enabling extensions tailored to specific organizational needs without deep programming expertise.

Operations and Industries

Key Sectors Served

C3.ai targets several key industries with specialized enterprise AI applications designed to address sector-specific challenges. In , the company delivers solutions for and , enabling clients to enhance and reduce disruptions. Notable customers include , which selected the C3 AI Platform in 2020 to accelerate across its operations, and , which expanded its agreement in fiscal year 2025 to leverage AI for production improvements. In , C3.ai emphasizes detection and tools to safeguard assets and ensure . The company serves major institutions such as , utilizing AI to drive innovation in transaction monitoring and customer insights. Additionally, C3.ai has collaborated with on AI platforms for in payments and operations since 2021. The utilities and energy sectors represent a core focus for C3.ai, where it provides and ESG reporting applications to optimize asset performance and support sustainability goals. Key clients include and for solutions, as well as Con Edison for enterprise data analytics in utility operations. In oil and gas specifically, C3.ai offers sustainability and demand forecasting apps, with among those expanding partnerships in 2025. Recent expansions include new agreements with in . For government and defense, C3.ai supports and through scalable deployments. The company holds significant U.S. Department of Defense contracts, including a $500 million agreement awarded in 2021 for enterprise products and a $450 million extension in 2025 with the U.S. for across fleets. In healthcare, C3.ai applies and operational , serving clients like to streamline supply chains and research processes.

Deployment and Use Cases

C3.ai's technology has been deployed across various industries to address complex operational challenges through AI-driven solutions. In the defense sector, the U.S. has implemented C3.ai's capabilities via the PANDA platform for optimization, enabling early detection of equipment failures and reducing unscheduled maintenance by up to 40% for high-priority subsystems since 2021. This deployment has contributed to a 30% reduction in maintenance costs by improving availability and minimizing downtime in early trials. In the , Shell leverages C3.ai's IoT-integrated for reservoir optimization and production enhancement, processing from sensors to adjust operations dynamically and boost output efficiency. This application optimizes and for targeted oil and gas assets. Complementing this, Shell's program, scaled to monitor over 10,000 pieces of equipment, further supports reliability in upstream operations. The financial sector benefits from C3.ai's fraud prevention systems, with deploying the technology to analyze vast datasets for . This system enhances detection accuracy and reduces false positives through models tailored to financial patterns. In , utilizes C3.ai in collaboration with for turbine reliability monitoring, applying AI to sensor data for proactive maintenance. The deployment predicts failures and optimizes service intervals to reduce downtime for gas turbines. Government applications extend to supply chain resilience, where a U.S. Army-related Department of Defense agency awarded a contract in 2024 for agentic solutions via the C3 Contested Logistics application. This initiative integrates disparate data sources to provide real-time visibility and predictive insights, bolstering robustness against disruptions. These deployments highlight C3.ai's focus on energy and defense sectors, where scalable AI applications deliver measurable operational improvements. Recent expansions include agreements with for in operations as of fiscal year 2025.

Leadership and Governance

Executive Leadership

serves as of C3.ai, appointed effective September 1, 2025. With extensive experience in and public-sector , Ehikian previously held the role of Acting Administrator at the U.S. (GSA), where he advanced federal procurement reforms, integration, and technology infrastructure improvements, achieving significant cost savings. Prior to GSA, he was Vice President of Products at , following his co-founding of Airkit.ai (acquired by in 2023 to enhance Agentforce) and RelateIQ (acquired by in 2015, forming the basis for Einstein ). At C3.ai, Ehikian focuses on operational efficiency, accelerating growth, and expanding public-sector adoption of solutions. Thomas M. Siebel is the founder and Executive Chairman of C3.ai, a position he has held since establishing the company in 2009. Siebel oversees the company's overall strategy and vision for enterprise AI applications, drawing on his pioneering background in software. He founded in 1993, growing it into a market leader before its $5.85 billion acquisition by in 2006. Under his leadership, C3.ai has developed a scalable AI platform serving industries such as manufacturing, energy, and defense. Rob Schilling joined C3.ai as Executive Vice President and in June 2025. In this , he leads global , customer-facing operations, alliances, and partnerships to drive and . Schilling brings over two decades of in , most recently holding a senior position at where he spearheaded cloud enterprise initiatives. His appointment is part of C3.ai's 2025 efforts to streamline commercial functions for faster penetration into key sectors. Hitesh Lath has been Senior Vice President and since March 2024. Lath manages financial strategy, operations, and reporting, supporting C3.ai's scaling amid AI market volatility. Previously, he served as at C3.ai starting in December 2023 and as a partner at , where he advised on finance transformations for technology firms. His tenure has emphasized fiscal discipline during periods of investment in infrastructure. Edward Y. Abbo is Executive Vice President and , a role he has held since co-founding C3.ai in alongside Siebel. Abbo leads the development of the company's architecture, innovation in generative tools, and platform scalability, ensuring robust integration for applications. With a background as Senior Vice President of Engineering at , he holds a degree from the and focuses on advancing model-driven for real-time decision-making. In 2025, C3.ai underwent significant leadership restructuring to enhance operational agility and market responsiveness, including the appointment of Schilling in June to unify sales and alliances, followed by Ehikian's ascension to CEO in September amid a strategic toward public-sector opportunities and growth acceleration. These changes aim to position the executive team for accelerated adoption of the C3 Agentic AI Platform across industries.

Board of Directors

C3.ai's Board of Directors consists of 13 members as of November 2025, with 12 independent directors comprising the majority to align with governance standards. The board is structured into three classes for staggered terms, promoting continuity in strategic oversight. Thomas M. Siebel serves as Executive Chairman, providing with his foundational role in the company while overlapping briefly with executive functions prior to the CEO transition in September 2025. Key independent members include Kenneth A. Goldman, who chairs the and contributes extensive financial expertise from over four decades in roles, including as of and . The board's composition emphasizes technology governance through figures like KR Sridhar, a co-founder of with deep and cleantech experience. The board's expertise spans AI innovation, financial acumen, and legal strategy, supporting C3.ai's enterprise AI focus; for instance, Bruce Sewell brings legal oversight from his prior role as at Apple. Diversity includes two female directors—, former U.S. , and Lisa A. Davis, ex-Executive Vice President at —alongside underrepresented perspectives in global policy and industrial technology. In November 2025, the board appointed Mike Clayville as an , bringing over 30 years of enterprise software and cloud infrastructure expertise from roles at , , and . Governance practices feature annual shareholder meetings conducted virtually, with the 2025 meeting held on October 3 to facilitate broad participation and . The board maintains standing committees for , compensation, and nominating/ to ensure rigorous oversight of operations, executive pay, and director nominations.

Financial Performance

Revenue and Profitability

C3.ai reported of $389.1 million for 2025, representing a 25% increase year-over-year from $310.6 million in FY2024, with 84% of derived from subscriptions. recorded a net loss of $288.7 million in FY2025, a slight widening from the $279.7 million net loss in FY2024. Operating expenses increased, with costs at $226.4 million (58% of ) and sales and marketing expenses at $239.7 million (62% of ). On the balance sheet as of April 30, 2025, C3.ai held total assets of $1.03 billion, stockholders' equity of $838.3 million, and cash, cash equivalents, and marketable securities of $742.7 million, providing a strong position for ongoing investments. In the first quarter of 2026 (ended July 31, 2025), declined 19% year-over-year to $70.3 million, with a net loss of $116.8 million, reflecting challenges in subscription .

Stock and Market Position

C3.ai went public on the in December 2020 under the AI, with its stock reaching a post-IPO peak of $177.47 per share on December 22, 2020. Since then, the company's shares have experienced significant , influenced by broader fluctuations in the AI sector, including investor enthusiasm for generative AI in 2023 followed by corrections amid economic uncertainties. As of November 18, 2025, the stock traded at approximately $13.44 per share, reflecting a year-to-date decline of approximately 57%. As of November 18, 2025, C3.ai's stood at approximately $1.94 billion, positioning it as a mid-cap player in the industry. This valuation reflects ongoing challenges in achieving consistent profitability and , though it is supported by the company's expanding presence in high-demand applications for sectors. The stock's performance has been further pressured by macroeconomic factors, such as interest rate environments affecting stocks, and sector-specific competition in enterprise solutions. C3.ai is recognized as a leader in enterprise AI, particularly in industrial applications, where it competes with companies like and in providing scalable AI platforms for , , and . In its 2025 Green Quadrant report on Industrial AI Analytics Software, Verdantix named C3.ai a top leader, highlighting its strengths in governed and multi-model deployment capabilities. The company holds a notable position in this niche, with strategic focus on agentic AI helping it differentiate amid a fragmented market estimated at over $20 billion globally for enterprise AI by 2030. Analyst sentiment toward C3.ai improved modestly in October 2025 following the July 2025 leadership transition, with upgrading its rating to "Hold" due to potential operational under new . The change involved CEO stepping down for health reasons in July 2025, paving the way for interim leadership and speculation about strategic shifts. This upgrade came alongside broader discussions positioning C3.ai as a potential merger and acquisition target, with analysts from Wedbush citing increased likelihood of a buyout by larger tech firms like or within the next 3–12 months, driven by its undervalued assets in enterprise AI. In November 2025, reports emerged that C3.ai is exploring a potential sale. Institutional investors hold approximately 50% of C3.ai's outstanding shares as of September 30, 2025, indicating moderate confidence from large funds despite recent stock weakness. is the largest shareholder, owning about 10.69% of the company through 14.36 million shares as of September 30, 2025, followed by with around 7.65%. This ownership structure underscores institutional interest in C3.ai's long-term potential in AI-driven , even as retail and insider holdings account for the remainder.

Partnerships and Legal Matters

Strategic Partnerships

C3.ai has established key strategic partnerships with major cloud providers to enhance the distribution, scalability, and integration of its enterprise AI solutions. These alliances enable C3.ai to leverage extensive cloud infrastructures while co-developing industry-specific applications. In 2017, C3.ai initiated a collaboration with (AWS), focusing on deploying AI applications on AWS infrastructure, which was expanded in 2025 to include availability of the C3 Agentic AI Platform and C3 Generative AI in AWS Secret Region for secure government use cases. Similarly, C3.ai partnered with in 2018 to utilize Azure as a preferred cloud platform for intelligent business solutions, culminating in a 2024 strategic alliance for joint sales, marketing, and support to accelerate enterprise AI adoption, including generative AI offerings. In 2018, C3.ai also formed a partnership with Google Cloud to accelerate AI and digital transformations, with joint solutions developed for manufacturing, integrating C3 AI Reliability with Google Cloud's Manufacturing Data Engine and . C3.ai's consulting alliances further support AI implementation and transformation services. In 2025, C3.ai announced a with McKinsey & Company's QuantumBlack AI practice to combine C3.ai's software with McKinsey's expertise in deploying and scaling AI solutions across industries. Additionally, C3.ai has integrated with since 2020 through a focused on sector applications, renewed and expanded in 2025 to deliver AI solutions for oil, gas, and chemicals, including production optimization and inventory management. These partnerships have significantly impacted C3.ai's growth, with 73% of agreements in fiscal year 2025 closed through strategic partners such as , AWS, and Google Cloud, representing a 68% increase from the prior year. The alliance, in particular, facilitates the integration of C3.ai's generative AI solutions on , speeding up adoption in environments. Through its , C3.ai accesses over 3,000 skilled professionals for and , enhancing delivery in sectors like .

Controversies and Litigation

In September 2025, C3.ai faced a securities filed in the U.S. District Court for the Northern District of , alleging that the company and its executives made misleading statements about its capabilities, revenue projections, and operational metrics, leading to a 25% stock drop following a reported revenue miss on August 11, 2025. The suit, covering investors who purchased shares between February 26, 2025, and August 8, 2025, claims violations of federal securities laws and seeks unspecified damages for affected shareholders. Following its December 2020 , C3.ai encountered scrutiny over insider share sales by founder and then-CEO , who sold approximately 3.4 million shares for nearly $288 million in March 2021 amid significant stock volatility. These transactions drew criticism from investors and were referenced in related litigation accusing executives of misrepresenting key partnerships, such as with , to inflate the company's value post-IPO. In a dispute stemming from C3.ai's 2014 stock-for-stock merger with E2.0, former E2.0 stockholders filed suit in 2014, alleging , fraud, and over misrepresentations regarding a share valuation "Unit Divisor" of $3.33 and a holdback provision, seeking $68 million in . C3.ai secured a complete defense victory at trial in the U.S. District Court for the District of , including an award of attorneys' fees, and the U.S. Court of Appeals for the Third Circuit unanimously affirmed the ruling in April 2021, rejecting the plaintiffs' claims. Public perception of C3.ai has been marked by analyst skepticism regarding its path to profitability, exacerbated by a revenue decline and widening losses reported in the first quarter of fiscal 2026. The September 2025 CEO transition, with Stephen Ehikian replacing due to the latter's , was widely viewed as a response to underperformance, including a withdrawn full-year guidance and a stock plunge of over 50% year-to-date. Analysts have urged caution, citing ongoing sales execution challenges despite the leadership shift. In 2025, reports emerged that C3.ai is considering a potential sale following the CEO transition and amid financial struggles, with the stock down over 54% year-to-date as of early .

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