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Colgate-Palmolive


Colgate-Palmolive Company is an American multinational consumer goods corporation focused on manufacturing and marketing oral care, personal care, home care, and pet nutrition products.
Founded in 1806 by William Colgate in New York City as a small starch, soap, and candle business, the company expanded through innovation and acquisitions, notably merging with the Palmolive-Peet Company in 1928 to form its current name.
Headquartered at 300 Park Avenue in New York City, it operates globally, serving billions of consumers with flagship brands such as Colgate toothpaste, Palmolive dishwashing liquid and soaps, and Hill's pet foods.
Under Chairman, President, and CEO Noel Wallace, the firm reported net sales of approximately $20.1 billion in 2024, reflecting steady growth driven by core categories like oral care, which accounts for the majority of revenue.
Key achievements include over two centuries of market leadership in hygiene products and adaptations to modern challenges, such as integrating data analytics and generative AI for innovation, though it has faced scrutiny over ingredients like fluoride in dental products and supply chain practices in developing markets.

History

Founding and Early Years

William Colgate, an English immigrant born in 1783, established a starch, soap, and candle manufacturing business in in 1806, initially operating from premises on Dutch Street. The enterprise began as a small-scale operation catering to local demand for household essentials, reflecting the era's reliance on tallow-based candles and basic soaps derived from animal fats and vegetable oils. Colgate's devout Baptist faith influenced his business practices, emphasizing ethical dealings and , though the company's early success stemmed primarily from product quality and expanding urban markets. Following 's death in 1857, his sons reorganized the firm as , maintaining focus on core products while gradually diversifying. By the , the introduced perfumed and essences, marking an entry into scented personal care items amid growing consumer interest in . In 1872, launched Cashmere Bouquet, a milled toilet scented with a floral fragrance, which became one of its earliest branded successes and helped differentiate it from utilitarian laundry soaps like . This innovation capitalized on post-Civil War economic recovery and rising disposable incomes, enabling premium pricing for perfumed variants. A pivotal development occurred in 1873 when introduced its first , sold as an aromatic in glass jars rather than tubes, targeting emerging awareness of . Early formulations emphasized cleaning agents like bone or powdered soap, reflecting limited scientific understanding of at the time, though sales grew steadily through door-to-door and retail distribution. The company's reluctance to adopt metal tubes immediately—unlike competitors—stemmed from cost considerations and supply constraints, but this period laid the groundwork for its eventual dominance in oral care by prioritizing reliable, mass-producible goods. By the late , had expanded production facilities and established a reputation for consistent quality, setting the stage for 20th-century innovations.

Key Mergers and Expansions

In 1928, Colgate & Company merged with the Palmolive-Peet Company—itself formed in 1926 from the union of Palmolive soap manufacturers and Peet Brothers—to create Colgate-Palmolive-Peet Company, marking a foundational consolidation in the soap and personal care industries. This merger combined Colgate's strengths in toothpaste and household soaps with Palmolive's renowned beauty bars, enabling economies of scale in production and distribution while expanding the product portfolio to include diversified hygiene items. By 1953, following the sale of certain non-core assets, the entity simplified its name to Colgate-Palmolive Company, solidifying its focus on core consumer goods. International expansions complemented these mergers, beginning with the establishment of Colgate's first overseas subsidiary in in 1914 and extending to operations across , , , and Africa by 1920, which laid the groundwork for global . Post-merger growth accelerated through targeted acquisitions, such as the 1976 purchase of via the acquisition of Riviana Foods, introducing premium veterinary-recommended pet foods and diversifying revenue streams beyond human personal care. Further expansions in the late 20th century included the 1987 acquisition of the Softsoap liquid hand soap brand from Minnetonka Corporation, which introduced innovative pump dispensers and captured growing demand for convenient hygiene products. In 1992, Colgate-Palmolive acquired the Mennen Company for $670 million in cash and stock, integrating top-selling deodorants like Speed Stick and expanding into the competitive men's grooming market. The 1995 acquisition of the Kolynos oral care business for $1.04 billion strengthened dominance in Latin America, where Colgate's toothpaste market share rose substantially post-integration. These moves collectively enhanced geographic reach and category breadth, driving sustained revenue growth through synergistic product lines and regional footholds.

Post-War Growth and Globalization

Following , Colgate-Palmolive capitalized on the economic expansion in consumer goods, launching cleanser in 1947, which built enduring global brand recognition in household cleaning. The company pursued dual strategies of acquisitions—targeting smaller consumer product firms—and organic growth throughout the 1940s and 1950s, bolstering its domestic market position amid rising disposable incomes and demand for branded personal care items. By 1953, the firm adopted the streamlined name Colgate-Palmolive Company, coinciding with operational maturation evidenced by the 1956 opening of its headquarters at 300 Park Avenue in . intensified during this era, with expansion into overseas markets across six continents by the mid-1950s, leveraging post-war trade liberalization to establish and in , , , and . In many developing nations, Colgate-Palmolive effectively pioneered the modern market through targeted and local adaptations, driving international revenue as a counterbalance to mature U.S. sales. The 1960s and early 1970s featured product innovations tailored for broad export, including Palmolive dishwashing liquid in 1966—now available in over 35 countries—and soap debuting in and other European markets in 1970. Strategic acquisitions, such as Hoyt Laboratories in 1972 for specialized oral pharmaceuticals and Hill’s Pet Nutrition in 1976, which grew into a worldwide leader, further diversified the portfolio and entrenched global supply chains. These moves positioned overseas operations as a primary growth engine, with international markets fueling sustained profitability amid intensifying domestic competition.

Business Operations

Core Products and Active Brands

Colgate-Palmolive operates across four primary product categories: oral care, personal care, , and pet nutrition, with a portfolio of over 40 active brands marketed globally in more than 200 countries. The company's core offerings emphasize everyday consumer goods, including toothpastes, soaps, cleaners, and pet foods, supported by science-based formulations aimed at and . In 2024, these segments generated net sales of approximately $19.5 billion, with oral care accounting for the largest share at around 45%. Oral Care, the company's foundational category since its origins in soaps and perfumes, features flagship products like toothpastes, toothbrushes, and mouthwashes designed for plaque removal, whitening, and gum health. Key active brands include:
  • Colgate: Offers variants such as for comprehensive protection against and enamel erosion, available worldwide.
  • Tom's of Maine: Natural and sustainable toothpastes and oral rinses, primarily in and .
  • Hello: Fluoride-free and naturally flavored toothpastes with recyclable , focused on .
  • Regional brands like Elmex (amine toothpastes in Europe), Meridol (gum care products in Europe), and Sorriso (affordable items in ).
Personal Care encompasses soaps, deodorants, and skincare, targeting body cleansing and protection. Prominent brands are:
  • Palmolive: Bar soaps and body washes with moisturizing ingredients, alongside dish variants; global reach including eco-friendly options.
  • and Lady Speed Stick: Antiperspirant deodorants for men and women, emphasizing long-lasting odor control in multiple regions.
  • Irish Spring and Softsoap: Scented bar soaps and liquid hand/body washes, mainly in .
  • Skincare lines such as EltaMD (UV sunscreens), PCA Skin (corrective treatments), and Filorga (anti-aging products), expanding into professional .
Home Care includes dishwashing liquids, surface cleaners, and fabric care products for household cleaning and fabric softening. Active brands feature: Pet Nutrition, acquired through Hill's in 1976, provides prescription and over-the-counter veterinary diets for dogs and cats, focusing on life-stage and therapeutic needs. The sole brand, (including and Prescription Diet lines), offers kibble, wet foods, and treats recommended by veterinarians, with global distribution and recent sustainability accreditations. This segment contributed about 10% to overall sales in recent quarters.

Discontinued Products and Divestitures

In the , Colgate-Palmolive executed major divestitures to streamline operations and concentrate on consumer products in oral care, personal care, and segments. On August 1, , the company announced the sale of its food products division, athletic equipment business, and textile operations, exiting these non-core areas amid a broader retrenchment strategy. During the 2000s, the company continued shedding fabric care and cleaning lines. In July 2005, Colgate-Palmolive agreed to sell its North American heavy-duty portfolio—including the , , Arctic Power, , Cold Power, and Fresh Start brands, plus the license for the U.S., , and —to Phoenix Brands LLC, generating approximately $100 million in annual sales for the seller. In December 2006, it divested its household bleach operations in and select Latin American markets to Co. for $126 million; the transaction encompassed the Javex brand in , in , Nevex in , and related bleach licenses, which had produced $77 million in fiscal 2006 sales. Further international exits followed in the . In 2011, Colgate-Palmolive sold its Colombian to for $215 million, part of ongoing efforts to offload regional fabric care assets. In May 2015, it divested and pre-wash brands in and —such as Cold Power—to AG & Co. KGaA for $245 million (€220 million), representing less than 1% of the company's global fabric care revenues but aligning with a focus on higher-growth categories. The company has also discontinued or sold operations in certain Asian markets, though specific transaction details remain limited. These divestitures, often tied to programs incurring hundreds of millions in charges, enabled Colgate-Palmolive to prioritize core brands while phasing out underperforming product lines in competitive, low-margin segments like heavy-duty detergents and bleaches. Specific discontinued products, such as certain legacy variants, have been noted in historical records but lack comprehensive public documentation beyond brand sales.

Manufacturing Facilities and Supply Chain

Colgate-Palmolive maintains a global network of manufacturing facilities dedicated to producing its oral care, personal care, and products, with operations spanning multiple continents to support distribution in over 200 countries. As of December 31, 2024, 44 of these facilities across 26 countries on have achieved TRUE Zero Waste certification, indicating diversion of at least 90% of waste from landfills, , and the ; these certified sites account for over 80% of the company's manufactured products. Notable U.S. facilities include the oral care plant in , which focuses on and related products, and the Cambridge, Ohio, site upgraded in 2022 for expanded liquid hand soap production capacity. International examples encompass in , ; Sanxiao, ; Canelands, ; , ; and , , among others, reflecting a strategy of localized production to minimize transportation costs and adapt to regional demands. The supply chain is organized into five geographic segments—North America, Latin America, Europe, Asia Pacific, and Africa/Eurasia—encompassing owned facilities, contract manufacturers, raw material and packaging suppliers, and third-party warehouses. Key sourcing priorities include traceability and certification for high-impact commodities: palm oil (via RSPO standards), soy (Proterra-certified), tallow (sourced regionally in North America, Latin America, and Europe), and pulp/paper (FSC-certified), with policies prohibiting deforestation and conversion since at least 2019. The company engages approximately 1,000 supplier sites annually, conducting audits on about 120 and self-assessments on 200 via tools like the Supplier Responsible Sourcing Assessment and SMETA, while mapping supply chains for risk mitigation in areas such as water security and human rights. In August 2025, Colgate-Palmolive committed $200 million to $300 million over three years to enhance productivity, including network optimization and efficiency gains amid global disruptions. emissions constitute about 15% of the company's total (with 5% from operations and 80% from use and disposal, per 2020 baseline data), driving initiatives like supplier engagement in the CDP Chain Program and partnerships for monitoring via and grievance mechanisms. These practices align with broader goals, such as 100% renewable by 2030 and net-zero carbon across operations and by 2040, verified through supplier and third-party codes of conduct embedded in purchase agreements.

Market Position and Financials

Revenue Growth and Profitability

Colgate-Palmolive's net sales reached $20.101 billion in 2024, marking a 3.3% increase from $19.457 billion in 2023, driven primarily by pricing actions and volume gains across its core categories of oral care, personal care, home care, and pet nutrition. Organic sales growth, which excludes foreign exchange and acquisitions, accelerated to 7.4% for the full year 2024, reflecting consistent performance in emerging markets and resilience in developed regions despite inflationary pressures. Historically, the company's revenue has shown steady expansion, with annual net sales growing from $17.967 billion in 2022—an 8.29% rise from the prior year—to the 2024 peak, supported by global brand strength and supply chain optimizations that mitigated input cost volatility. In the first half of 2025, revenue growth moderated slightly, with second-quarter net sales at $5.11 billion, a 1.0% increase year-over-year, and at 1.8%, attributable to softer volumes in certain personal care segments offset by strong oral care demand. Key growth drivers include geographic diversification, with over 50% of sales from international markets, and category leadership in , where holds approximately 40% global share, enabling pricing power amid rising commodity costs. Profitability has strengthened in recent years, with gross profit margin expanding to 60.5% in from 58.2% in 2023—a 230 improvement—due to productivity savings, favorable product mix, and effective cost management in raw materials like resins and . Operating income rose 7.13% to $4.268 billion in from $3.984 billion in 2023, reflecting disciplined expense control and higher sales volumes. attributable to common shareholders stood at approximately $2.91 billion on a trailing twelve-month basis as of mid-2025, yielding a that recovered from a low of 9.93% in 2022 toward pre-pandemic levels around 14-16%, bolstered by reduced charges and efficient capital allocation.
YearNet Sales ($B)Organic Growth (%)Gross Margin (%)Operating Income ($B)
202217.967N/AN/AN/A
202319.457N/A58.23.984
202420.1014.268
These metrics underscore Colgate-Palmolive's focus on margin expansion through operational leverage, though challenges persist from currency headwinds in and elevated advertising spend to defend against private-label competitors. Return on invested capital remained robust at around 29% in early 2025, indicating efficient use of assets to generate earnings amid a competitive consumer goods landscape.

Competition Dynamics

Colgate-Palmolive competes in an oligopolistic consumer goods landscape characterized by high , including established , extensive networks, and substantial R&D investments. In its core oral care segment, which accounted for approximately 45% of global sales in 2024, the company maintains a leading position with a global of 41.4% as of late 2024. Primary rivals include (P&G), whose and brands target premium and professional segments, holding an estimated 17-20% share in globally based on analyses. Other competitors such as GlaxoSmithKline (via for sensitivity relief) and exert pressure through specialized products, fostering dynamics centered on in whitening, protection, and natural formulations to defend or erode market positions. Competition intensifies through aggressive advertising and promotional spending, with historical precedents like disputes and skirmishes between and P&G underscoring retaliatory strategies in and shelf allocation. Colgate's strength lies in its dominance in emerging markets, where volume growth outpaces developed regions, allowing it to offset slower gains against P&G's on high-margin innovations like electric toothbrushes. In manual toothbrushes, Colgate also leads globally, reinforcing its category insulation against broader rivals. In personal care, encompassing soaps and deodorants under Palmolive, faces stiffer challenges from (Dove, ) and P&G (Olay, Safeguard), where it holds secondary positions with lower market shares, prompting reliance on cost efficiencies and regional tailoring rather than outright leadership. products like cleaners encounter competition from Benckiser and S.C. Johnson, in a fragmented segment emphasizing claims and private labels, which erode branded margins through price sensitivity. Overall, these dynamics drive Colgate's strategic emphasis on organic share gains—achieving 7.4% organic sales growth in 2024—via targeted R&D allocation (1.8% of revenue) and , amid rivals' pursuits of mergers and premiumization. Colgate-Palmolive's strategic initiatives in recent years have centered on enhancing , accelerating , and advancing goals. The company completed its 2022 Global Productivity Initiative by December 31, 2024, which streamlined the , consolidated suppliers, and substituted raw materials, yielding annualized pretax savings of $125 million. In August 2025, it launched a new three-year productivity program projected to generate $200 million to $300 million in pretax charges through 2028, focusing on organizational realignment, global for greater agility, and overhead reduction to fund growth priorities. These efforts support broader objectives, including expanded investment in (13.5% of net sales in 2024, up from 12.2% in 2023) and penetration of high-growth channels like and emerging markets. Innovation strategies emphasize science-backed, premium products across price tiers, such as Colgate Total Active Prevention toothpaste, to boost household penetration and organic sales in oral care, personal care, and pet nutrition segments. initiatives under the 2025 strategy target a 20% reduction in Scope 1, 2, and 3 emissions by 2025 (with further 42% cuts by 2030) and 100% renewable electricity across U.S. operations by the end of 2025. In July 2024, the company realigned its skin health business from the Europe to segment to better align resources with regional growth opportunities. Market share trends reflect sustained leadership in core categories, particularly oral care, which accounted for 43% of 2024 net sales ($6.72 billion). Global toothpaste share reached 41.4% in 2024, up 0.3 percentage points from 2023, and held at 41.1% year-to-date through Q2 2025. Manual toothbrush share improved to 32.2% in 2024 (a 0.7-point gain) and 32.4% year-to-date in 2025. In personal care (18% of 2024 net sales), Colgate maintains global leadership in liquid hand soap, though specific share figures remain undisclosed in recent filings; overall segment trends show stability amid competition from diversified hygiene products. These positions have proven resilient from 2020 onward, with incremental gains driven by innovation and market expansion despite inflationary pressures and currency fluctuations.

Innovation and Marketing

Research and Development Efforts

Colgate-Palmolive invests approximately 1.8% of its annual revenue in , with expenditures totaling $355 million in 2024 amid $20.1 billion in net sales. These efforts prioritize oral care advancements, including anticavity formulations, plaque reduction technologies, and preventive systems, while extending to personal care, , and pet nutrition categories. The company's core R&D hub is the Global Technology Center in Piscataway, New Jersey, employing over 900 scientists who perform more than 200 clinical trials annually and file around 100 patents per year. In June 2022, Colgate-Palmolive inaugurated the adjacent Volpe Clinical Research Center in Piscataway, named after the late Dr. Anthony Volpe, to accelerate testing of new toothpaste formulations, toothbrushes, and devices through integrated clinical, innovation, and consumer insight teams for rapid efficacy feedback. Global operations include major facilities in Mumbai, India—one of the company's largest—and research centers in the United States and Mexico to support localized product adaptation. Key innovations from these efforts include the Colgate Total Active Prevention System, introduced in February 2025, which combines reformulated with stannous , a specialized , and to target plaque bacteria and reduce risks synergistically, backed by on long-term oral health outcomes. Colgate-Palmolive also conducts specialized studies, such as microgravity experiments on oral biofilms aboard the , to inform antimicrobial agent efficacy under extreme conditions. To bolster future pipelines, the company incorporates AI-driven analytics and for consumer need identification and product optimization, aligning with 2025 priorities in technological investments for oral and personal care categories. Academic partnerships, including the Colgate-Palmolive Dental Health Unit at the , facilitate independent validation of enamel remineralization and interventions. These initiatives emphasize empirical testing over unsubstantiated claims, with source-verified clinical endpoints guiding commercialization.

Advertising Strategies and Campaigns

Colgate-Palmolive's advertising began with print in 1817, when the first advertisement appeared in a newspaper promoting soaps and candles. By 1911, the company shifted toward education, distributing two million tubes of and toothbrushes to schools to promote awareness. This educational approach continued into the , emphasizing product efficacy through demonstrations and health benefits, as seen in early magazine ads for Colgate's Dental Cream highlighting protection from grit and promotion of good teeth for good health. In the mid-20th century, pioneered television advertising, becoming one of the earliest brands to leverage the medium for mass reach. A notable slogan, "It Cleans Your Breath While It Cleans Your Teeth," underscored functional benefits and contributed to the brand's popularity in oral care. For Palmolive soap, campaigns like "Like Mother, Like Daughter" in targeted intergenerational appeal, associating the product with sustained beauty and skin softness. Modern strategies integrate digital channels with traditional media, focusing on trust-building via dentist endorsements—such as claims that "9 out of 10 dentists recommend "—and emotional narratives around smiles and confidence. The 1991 launch of the Bright Smiles, Bright Futures program exemplifies global education efforts, reaching over one billion children in more than 80 countries through school-based initiatives. Recent campaigns include the Know Your OQ™ initiative in 2023, promoting quotient awareness as part of a $100 million five-year commitment, and location-specific efforts like India's Smile Karo Aur Shuru Ho Jao, which linked smiling to personal success and achieved 69% consumer recall among urban audiences in 2025. Colgate-Palmolive employs influencer collaborations, social media challenges (e.g., Smile Challenge), and sustainability messaging, such as the #EveryDropCounts , to engage younger demographics and address environmental concerns. Advertising expenditures in alone reached ₹822 in 2025, reflecting a 8.2% year-over-year increase to support premium product promotion and growth. These efforts prioritize empirical demonstrations of product performance, like Total's 12-hour bacterial protection visuals, over unsubstantiated claims, fostering consumer trust amid competitive oral care markets.

Corporate Governance and Practices

Board Structure and Executive Leadership

The of Colgate-Palmolive Company consists of 10 members as of 2025, with nine independent directors and one , the Chairman and CEO Noel Wallace, representing 90% independence. Lorrie M. Norrington serves as the independent Lead Director, facilitating separate sessions for independent directors and liaising with the Chairman. The board's average age is 62.6 years, with an average tenure of 7.4 years for independent directors, and includes four women and three directors from underrepresented communities. The board operates through four standing committees: , , Nominating, and Corporate Responsibility, and Personnel and . The , chaired by John T. Cahill, oversees financial reporting integrity, internal audits, , and . The Committee, chaired by Martina Hund-Mejean, reviews financial policies and performance. The Nominating, and Corporate Responsibility Committee, chaired by C. Martin Harris, handles director nominations, governance guidelines, board evaluations, compensation, and oversight. The Personnel and Committee, chaired by John P. Bilbrey, manages , personnel policies, and organizational development. Executive leadership is headed by Noel Wallace, who has served as Chairman, President, and CEO since April 2019 and March 2020, respectively, after joining the company in 1987 and holding roles including . Stanley J. Sutula III has been Chief Financial Officer since 2020, following prior experience at and . Jennifer M. Daniels serves as Chief Legal Officer and Corporate Secretary since 2014, with backgrounds at NCR, , and . In 2025, key appointments included Shane Grant as , Americas, effective June, from prior roles at and ; John Hazlin as Chief Growth Officer; and Panagiotis Tsourapas as for , , /, Skin Health, and Global Customer Development.

Ethical Standards and Compliance

Colgate-Palmolive maintains a and program overseen by the Ethics & Compliance Office and a dedicated committee of the , which ensures the establishment and enforcement of formal policies, guidelines, and standards aligned with applicable laws. The program emphasizes integrity, honesty, and fair competition, with mandatory annual training for employees on topics, including and conflicts of interest, and requires certification of compliance with these standards. Reporting mechanisms include a confidential (1-800-558-5515 in the U.S.) and online tools for raising concerns without fear of retaliation, fostering a "Speak Up" culture. Central to the program is the , first issued in 1987 and regularly updated to address evolving risks such as , which sets principles for ethical decision-making applicable to all employees, directors, officers, and subsidiaries worldwide. Translated into 42 languages, the code prohibits violations of competition laws, with potential consequences including large fines for the company and personal penalties for individuals, and extends ethical expectations to third parties via a dedicated Third Party Code of Conduct. The company's Anti-Bribery Policy strictly prohibits of government officials or private parties, including facilitating payments or improper gifts, in compliance with laws such as the U.S. (FCPA) and the Bribery Act. It mandates accurate record-keeping, prior approval for expenditures involving officials, and applies to employees and third parties, with violations subject to disciplinary action up to termination or legal penalties. Despite these frameworks, the company has faced enforcement challenges, including a 2016 Australian Federal Court penalty of $18 million for anticompetitive agreements in laundry detergents, which contravened competition standards outlined in its code. Colgate-Palmolive also integrates human rights standards, opposing child labor, forced labor, and exploitation, with supplier audits and a Third Party Code requiring adherence to anti-bribery and labor policies. The program embeds ethics into business strategy through organizational accountability and customized training platforms, as noted by Chief Ethics and Compliance Officer Kim Faulkner in 2025.

Employment Policies and Diversity Metrics

Colgate-Palmolive Company enforces a non-discrimination policy applicable to all decisions, prohibiting bias based on , color, , sex, , , age, or status, in compliance with applicable laws. The firm commits to unbiased recruitment by partnering with diverse talent sources and conducting structured interviews to mitigate subjective judgments. In pay practices, Colgate-Palmolive performs annual statistical analyses , verifying no significant disparities by or / as of 2023; globally, pay equity—defined as equal base and incentive pay for equivalent roles—was attained in 2022. These assessments rely on models controlling for factors such as role, experience, and performance, though they represent company-conducted evaluations rather than independent audits. Global workforce demographics for salaried and clerical positions stood at 53% women in 2023, encompassing approximately 34,000 total employees worldwide. In the United States, where detailed EEO-1 reporting applies, the workforce comprised 50.6% minorities and 49.4% women as of 2021, with totals of 9,128 employees; however, executive/senior official roles showed 10.9% minorities and 44.4% women, indicating underrepresentation of minorities relative to overall U.S. workforce composition. By 2023, U.S. salaried and clerical roles reached 44% people of color, aligning with broader U.S. labor force proportions but trailing in senior leadership for aggregate minority representation. Leadership diversity metrics reflect targeted hiring: from 2019 to 2023, over 41% of executive hires were women, and 32% identified as people of color in 2023; global senior leadership was 32% women, a 9 percentage point increase since 2019. The company aspires to match qualified labor market availability but reports progress through employee resource groups—nearly 60 chapters across 12 countries—and mandatory inclusion training completed by 97% of salaried staff in 2023. Inclusion surveys yielded an 83% approval score in 2023, placing the firm in the top quartile of benchmarks, though self-reported data limits external verification.

Environmental and Sustainability Record

Resource Use and Emissions Data

In 2023, Colgate-Palmolive's verified Scope 1 GHG emissions totaled 217,800 metric tons of CO₂ equivalent, primarily from and centers (204,100 metric tons), with contributions from sources (11,100 metric tons) and owned vehicles (1,700 metric tons). Scope 2 emissions, calculated on a market-based method, amounted to 180,500 metric tons of CO₂ equivalent, mainly from electricity use (177,200 metric tons). These figures were third-party verified under ISO 14064-3:2019 standards using the GHG Protocol, with a limited assurance level and ±5% . The company has targeted a 20% absolute reduction in combined Scope 1 and 2 emissions by 2025 and 42% by 2030, both from a 2020 baseline, with approval in 2022. For Scope 3 emissions from purchased goods and services, analogous reductions of 20% by 2025 and 42% by 2030 apply, alongside a broader commitment to 90% absolute reduction across Scopes 1, 2, and 3 by 2040 from the 2020 baseline, achieving net zero across the . Progress includes sourcing 60% renewable electricity globally in 2023, supported by virtual power purchase agreements such as a 209-megawatt U.S. solar farm covering 100% of domestic operational needs. On resource use, Colgate-Palmolive reduced consumption per ton of by nearly 50% as of 2024 compared to 2002 levels, advancing toward net zero usage at water-stressed sites by 2025 and all sites by 2030. is targeted for a 25% reduction by 2025 versus 2010, with over 2,500 savings projects identified company-wide as of 2023. Absolute and consumption figures are not publicly detailed in recent reports, though measures have yielded over $1 billion in utility cost savings since the early 2000s. Scope 1 and 2 emissions have declined 32% overall since 2002, reflecting sustained operational optimizations.

Packaging and Waste Management

Colgate-Palmolive has committed to making 100% of its recyclable, reusable, or compostable by the end of , alongside reducing virgin use by one-third compared to baseline levels. As of December 31, 2024, 93% of its met these criteria by weight, an increase from 89.5% the prior year, though the company has acknowledged potential shortfalls, particularly for flexible pouches and bags due to technical limitations in scalability and material compatibility. In pursuit of plastic reduction, Colgate-Palmolive achieved a 25% cut in virgin usage by 2024 relative to 2019, with a 21.4% reduction in overall packaging reported for 2023. The firm also targets incorporating at least 25% post-consumer recycled () content in packaging by 2025; progress reached 18% implementation across relevant formats in 2023, up from 14.2% earlier. Initiatives include eliminating unnecessary or problematic elements and exploring biomaterials to substitute virgin plastics, though full realization depends on advancements and regulatory infrastructure for . Waste management efforts emphasize diversion from landfills, with 80% of sites achieving by the end of 2023, requiring at least 90% waste diversion through , , or composting. Total waste generation stood at 173 thousand tonnes in , reflecting an 18% increase from amid operational expansions, but subsequent focuses on circularity have prioritized . In , the company joined TerraCycle's platform to trial reusable for select products, aiming to minimize single-use plastics in trials, though scalability remains limited by adoption and logistics costs. These measures align with broader environmental goals, yet empirical outcomes hinge on verifiable third-party audits beyond self-reported metrics, given incentives for companies to emphasize progress over absolute reductions.

Supply Chain Sourcing Controversies

In 2018, Greenpeace reported that palm oil suppliers to Colgate-Palmolive, including Wilmar International, had cleared an area of Indonesian rainforest equivalent to twice the size of Paris since 2010, despite the company's commitments to sustainable sourcing. This deforestation occurred in regions like Papua, where high-carbon peatlands were converted for palm plantations, contributing to greenhouse gas emissions and biodiversity loss. A 2022 investigation by the Environmental Investigation Agency (EIA) identified Colgate-Palmolive-linked suppliers in as among the worst offenders for illegal , clearing over 25,000 hectares of forest between 2020 and 2022, in violation of the company's 2014 No , No policy. The EIA documented and field evidence showing ongoing land clearance in protected areas, attributing the persistence to inadequate and enforcement. In Peru, a 2024 Reuters report linked a Colgate-Palmolive supplier to the clearing of 1,200 hectares of Amazon rainforest between 2019 and 2023 for palm oil expansion, occurring in a biodiversity hotspot despite Ecuadorian regulations prohibiting such conversions. Colgate-Palmolive maintained that it sources only certified sustainable palm oil through RSPO members, but critics, including the Rainforest Action Network, rated the company poorly in 2021 for failing to fully disclose or mitigate supply chain impacts in high-risk areas like North Sumatra, Indonesia. Human rights concerns have also arisen in Colgate-Palmolive's . International's 2016 analysis of Indonesian refineries supplying the company found evidence of forced labor, child labor involving over 100 children under 18, and hazardous working conditions, including exposure to toxic pesticides without protective equipment. Workers reported wages below minimum standards and , issues persisting due to opaque subcontracting in the . Colgate-Palmolive responded by joining initiatives like the AIM-Progress for assessments, but a 2024 grievance log update acknowledged ongoing allegations of illegal sourcing entering its chain via third-party mills. Ethical Consumer rated Colgate-Palmolive's as poor in 2025, citing discrepancies between its policies and verified practices, particularly in where only 70% of volumes were traced to mills by 2023. Independent audits, such as those under the (RSPO), have verified some progress, with Colgate achieving 100% RSPO-certified physical supply by 2022, yet complexity allows non-compliant volumes to infiltrate via mixed refineries.

Product Safety Lawsuits

In 2015, Colgate-Palmolive settled a lawsuit alleging that its Antibacterial Hand Soap products contained and misleadingly claimed superior over plain soap, despite FDA findings in 2014 that antibacterial soaps with provided no added benefit for consumer use and raised safety concerns over potential hormone disruption and antibiotic resistance. The $2 million settlement provided refunds to purchasers without admitting liability, amid broader regulatory scrutiny of , which the FDA banned from hand soaps in 2016 but permitted in Colgate Total toothpaste following the company's submission of over 100 studies purportedly demonstrating safety. Colgate-Palmolive has defended multiple lawsuits claiming contamination in its historic Cashmere Bouquet talcum powder, sold until 1995, which allegedly contributed to and due to naturally occurring fibers in mined . In a 2015 case, a jury awarded $13 million to a plaintiff who developed after long-term use, though the company has secured settlements in other litigations without conceding fault, emphasizing that it ceased sales decades prior and that epidemiological data on - links remains contested by industry analyses. In 2025, several s targeted Colgate-Palmolive s for alleged contamination, including lead, , and mercury, claiming the company failed to disclose levels exceeding safety thresholds and marketed products as safe for daily use. A proposed filed in federal court in October 2025 specifically alleged lead in Hello brand children's , seeking for deceptive labeling. Independent testing cited in filings reportedly detected elevated , though Colgate has contested the claims, asserting compliance with FDA limits and that trace impurities pose no verifiable health risk based on toxicological thresholds. Concurrent 2025 lawsuits accused Colgate-Palmolive of safety lapses in fluoride-containing children's products, including toothpaste and mouth rinses like Hello Kids Fluoride Rinse, alleging marketing encouraged overuse leading to fluorosis risks such as dental mottling and skeletal fluorosis in young users. A May 2025 class action in Illinois federal court claimed deceptive promotion of larger-than-recommended portions for children under 6, violating AAP and ADA guidelines limiting fluoride intake to prevent acute toxicity. In response to related concerns, Texas Attorney General Ken Paxton secured a September 2025 agreement with Colgate to reformulate certain toothpastes and enhance labeling to curb excessive fluoride exposure, without litigation. These suits remain ongoing, with plaintiffs citing CDC data on rising pediatric fluorosis prevalence amid debates over fluoride's dose-dependent neurodevelopmental effects in high-exposure scenarios.

Antitrust Allegations and Fines

In 2016, the Australian Competition and Consumer Commission (ACCC) imposed an $18 million penalty on for its role in a involving detergents. The ACCC alleged that between 2008 and 2009, , along with and , reached understandings to withhold supply of standard-concentration powders to major supermarkets, including Woolworths, to coerce acceptance of higher-priced concentrated variants. This conduct violated Australia's provisions under the Competition and Consumer Act 2010, with $12 million of the fine attributed to the supply-withholding arrangement and $6 million to related information-sharing. admitted the conduct following an immunity application by a whistleblower from . In 2017, Greece's Hellenic Competition Commission (HCC) fined and related entities approximately €8.7 million (equivalent to about $10 million at the time) for abusing its dominant position in the detergents market. The HCC found that Colgate imposed anticompetitive clauses in supply contracts with supermarket chains, including exclusivity requirements and restrictions on parallel imports, infringing Articles 1 and 2 of the Greek Competition Act and Article 101 TFEU. These practices, spanning 2009 to 2014, aimed to partition the market and prevent cheaper imported products from competing. Colgate appealed the decision, but the fine was upheld in subsequent proceedings. France's competition authority fined Colgate-Palmolive's Hill's Pet Nutrition unit €4.7 million in 2012 as part of a €35.3 million total penalty against pet food producers including Nestlé and Mars. The sanctions targeted anticompetitive practices in the premium dry dog and cat food segment from 2004 to 2008, involving information exchanges on pricing and sales strategies that facilitated aligned price increases and restricted competition in wholesale distribution. The French Cour de cassation later rejected appeals, confirming the violations under French competition law. No major U.S. antitrust fines have been levied against Colgate-Palmolive by the Department of Justice or in recent decades; historical cases, such as a pharmaceuticals matter involving affiliates, did not result in direct penalties against the core . Allegations of price coordination in hygiene products, including deodorants, surfaced in U.S. class actions against Colgate and peers like Lee, but these were largely dismissed for lack of evidence of an agreement. In , Colgate received full immunity in a 2014 French case on product price-fixing after acting as a whistleblower.

Responses to Geopolitical Events

In response to Russia's invasion of on February 24, 2022, Colgate-Palmolive suspended imports and sales of all non-essential products in , limiting operations to essential health and hygiene items such as and to support basic public needs amid sanctions and supply disruptions. This partial curtailment aligned with broader corporate actions but drew criticism from anti-Russia campaigners for not fully exiting the , as continued sales of essentials generated that indirectly supported the Russian economy during wartime. By 2024, the company's Russian had declined more than 10% year-over-year, reflecting reduced scale, though challenges persisted in repatriating trapped cash and securing banking partners due to ongoing sanctions. Facing renewed U.S. threats under the administration in early 2025, Colgate-Palmolive announced plans to mitigate impacts on its Mexico-manufactured exports to the U.S., including potential shifts to avoid duties estimated at up to 25% on certain imports. The company projected $200 million in added costs from these s, contributing to lowered organic sales growth forecasts for the year, as executives cited broader geopolitical tensions—including the conflict, instability, and China-Taiwan frictions—as factors heightening global trade volatility. No full divestments or halts were enacted, prioritizing operational continuity over complete withdrawal, consistent with the firm's emphasis on essential goods in sanctioned environments.

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