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HDFC Bank

HDFC Bank Limited is an multinational banking and financial services company headquartered in , serving as the country's largest bank by and assets. Incorporated in August 1994 with its registered office in , the bank commenced operations as a Scheduled in January 1995, following the receipt of a from the . It provides a comprehensive suite of products and services, including deposits, loans, credit and debit cards, , and solutions, to individual, corporate, and rural customers across and select international locations such as , , , and the . As of September 30, 2025, HDFC Bank's distribution network encompassed 9,545 branches and 21,417 automated teller machines (ATMs) spanning 4,156 cities and towns. The bank is led by Managing Director and Sashidhar Jagdishan, who assumed the role in 2020. In November 2025, Jagdishan became subject to an ongoing investigation by Mumbai's Economic Offences Wing in a case related to the Lilavati Hospital Trust. HDFC Bank's origins trace back to its establishment as a subsidiary of the Limited (HDFC Ltd.), India's pioneering housing finance institution founded in 1977, with the aim of entering the commercial banking sector amid India's in the early 1990s. It achieved early growth through strategic mergers, including the acquisition of in 2000—the first inter-bank merger in India's private sector—and Bank of Punjab in 2008, which expanded its branch network and customer base. A landmark development occurred in 2022 when HDFC Bank announced its merger with parent company HDFC Ltd., the largest housing finance provider in ; the merger received regulatory approval and became effective on July 1, 2023, creating a combined entity with assets exceeding ₹25 trillion and strengthening its position in retail lending, particularly home loans. This integration has positioned HDFC Bank as a full-service financial powerhouse, blending traditional banking with innovative offerings. The bank's operations are structured around two primary business segments: , which focuses on personal loans, auto financing, credit cards, home loans, mortgages, and services for non-resident Indians (NRIs) and high-net-worth individuals (HNWIs); and , catering to large corporations, , and multinationals through , , , and trade services. Additionally, HDFC Bank emphasizes Commercial and Rural Banking to support micro, (MSMEs) and agricultural needs in underserved areas. Known for its customer-centric approach and technological advancements, the bank has pioneered initiatives like apps and contactless payments, serving 99 million customers as of September 2025. In recent years, it has reported robust financial performance, with net revenue reaching ₹459 billion for the quarter ended September 30, 2025, reflecting 10.3% year-on-year growth amid healthy loan expansion. HDFC Bank consistently earns accolades, including recognition as the Best Domestic in at the Global Private Banking Innovation Awards 2025.

History

Founding and early development

HDFC Bank was incorporated on August 30, 1994, as one of India's inaugural private sector scheduled commercial banks, enabled by the Reserve Bank of India's (RBI) 1993 guidelines that liberalized entry for private players to foster competition in the banking industry. The initiative was spearheaded by Housing Development Finance Corporation Limited (HDFC Ltd.), founded in 1977 by H. T. Parekh to address housing finance needs for India's middle class, with HDFC Ltd. serving as the primary promoter alongside other investors. The bank received its banking license in January 1995 and commenced operations from its Mumbai headquarters, opening its first full-service branch at Sandoz House in Worli that February. From inception, HDFC Bank adopted a retail-oriented banking model, prioritizing accessible for individual customers over corporate lending. It launched core products including savings accounts, fixed deposits, and basic personal loans during the mid-1990s, alongside an in March 1995 that raised ₹50 crore through 5 equity shares at , oversubscribed 55 times to bolster its capital base. Expansion began modestly within before extending outward; the first branch outside the city opened in Pune's Bhandarkar Road area in 1996, signaling early geographic diversification. By 1996, the bank's balance sheet had surpassed ₹1,000 , reflecting rapid initial growth. The bank's formative years emphasized sustainable operations, achieving profitability by the financial year 2000 after posting consistent gains and declaring its maiden dividend of 8% in 1997. Core values—customer focus, product leadership, , people orientation, and —were embedded from the outset to drive a professional, innovative culture distinct from peers. This retail-centric foundation and commitment to efficiency positioned HDFC Bank as a in private banking during India's post-liberalization era.

Key mergers and expansions

In 2000, HDFC Bank completed its first major merger with , marking the inaugural friendly consolidation in India's banking sector following . This all-stock transaction, effective February 26, 2000, involved a share swap ratio of one HDFC Bank share for every 5.75 shares of Times Bank, significantly enhancing HDFC Bank's branch network and operational scale in urban and semi-urban areas. The 2008 acquisition of Centurion Bank of Punjab (CBoP) further accelerated Bank's growth, integrating CBoP's strong regional footprint, particularly in and northern , into its operations. Valued at approximately ₹9,510 crore, the merger was approved by the and became effective on May 23, 2008, resulting in a combined network of 1,148 branches—the largest among banks at the time—and bolstering deposit mobilization and customer base diversification. This strategic move expanded Bank's presence beyond metropolitan centers, enabling deeper penetration into underserved markets. A landmark development occurred in 2022 when HDFC Bank announced its merger with parent company HDFC Limited, India's leading housing finance provider, to create a universal banking entity with expanded lending capabilities. The scheme received approval, and the merger took effect on July 1, 2023, with HDFC Limited shareholders receiving 42 shares of HDFC Bank for every 25 shares held, yielding a combined asset base exceeding ₹25 and positioning the entity as India's largest bank by assets. This integration unified retail and wholesale operations, enhancing opportunities and long-term capital efficiency. Post-merger efforts focused on seamless integration, including the onboarding of approximately 4,000 Limited employees into 's structure following the merger and the unification of platforms to streamline customer services. By mid-, initiated the of its system to a new engineered platform, improving scalability and robustness while addressing overlaps from the merger. Branch rationalization progressed through targeted closures and consolidations of overlapping locations, contributing to operational efficiencies without disrupting service continuity, as part of a broader 4-5 year digestion plan. During the 2010s, HDFC Bank pursued strategic expansions into rural and semi-urban areas to tap into inclusive growth opportunities, launching micro-branches—compact, two-to-three member units designed for low-cost operations in regions. By 2013, initiatives like the Sustainable Livelihood Program had reached over 2 million rural households, focusing on for women and small enterprises, while the bank added hundreds of such branches annually to increase its rural footprint from 34% to over 50% of total locations. Complementing domestic efforts, HDFC Bank forged international tie-ups, such as partnerships with in 2012 for U.S.-India remittances and with UAE banks in 2010 for online transfers, alongside the expansion of its Bahrain branch network to serve the and facilitate cross-border trade. These moves diversified revenue streams and strengthened global connectivity without direct overseas branching beyond the .

Operations

Network and infrastructure

As of September 30, 2025, 's distribution network comprised 9,545 branches spread across 4,156 cities and towns in . This extensive coverage includes the bank's unique position as the sole private sector bank with a physical presence in the of , where it opened a in Island in April 2024 to serve local customers with services. The bank's ATM infrastructure supports this branch network with 21,417 automated teller machines as of the same date, strategically deployed to prioritize accessibility in urban and semi-urban areas while facilitating for customers nationwide. This deployment enhances the overall logistical footprint, enabling efficient transaction processing and reducing dependency on branch visits in densely populated regions. HDFC Bank's expansion strategy has driven significant growth in its physical presence, increasing from 8,738 branches as of March 31, 2024, to the current scale by emphasizing penetration into tier-2 and tier-3 cities as well as rural areas through strategic partnerships with local entities and business correspondents. This approach builds on accelerated network development following the 2023 merger with Limited, which integrated additional outlets and supported broader geographic outreach. Following the merger, the bank completed infrastructure upgrades, including active-active configurations to ensure and for nationwide operations, alongside enhancements in cybersecurity measures such as investments in quantum-secure technologies through partnerships like QNu Labs. Underpinning these operations is the bank's system, which has been migrated to a new engineered platform for enhanced robustness and scalability.

Workforce and human resources

As of the ending March 31, 2025, employed 214,521 individuals, reflecting a net addition of 994 employees compared to the previous year amid ongoing integration efforts following the merger with Ltd. The workforce composition emphasizes diversity, with women comprising 26.1% of employees (56,072 individuals), surpassing the bank's target of 25% representation by FY25 and advancing toward a new goal of 27% by FY27. HDFC Bank's human resources policies prioritize employee development and adaptation to technological advancements, including upskilling through dedicated platforms like the MPower learning system and the newly launched GenAI Academy for generative proficiency. In October 2025, CEO Sashidhar Jagdishan announced that the bank's integration would not result in layoffs, instead redeploying staff from backend operations to customer-facing and roles to enhance across 15 lighthouse programs. These initiatives supported a total of 1.25 crore learning hours in FY25, an 88% increase from the prior year, with an average of 58.25 hours per employee and higher engagement among women at 71.18 hours. Recruitment efforts in FY25 focused on bolstering tech talent post-merger, with 49,713 new hires (including 13,780 women, or 27.7% of total hires) facilitated by AI-based touchless processes and partnerships for specialized training programs. Retention strategies include performance-based incentives aligned with RBI guidelines, featuring variable pay with deferral, malus, and clawback provisions to reward contributions while maintaining attrition at 22.6%, down from 26.9% in FY24. In line with , HDFC Bank's HR practices incorporate sustainability-linked training on factors, climate risk, and ethical practices, covering 97% of employees for , , and enhancement. Employee volunteering programs under the initiative engaged over 12,000 participants, contributing 1,843 hours to efforts in and rural livelihoods, as part of a broader ₹1,068 CSR spend impacting 10.56 lives. Labor relations at operate in a largely union-free environment, with only 0.10% of permanent employees affiliated with associations under bipartite settlements, supported by robust grievance mechanisms like the 'My Concern' portal and zero-tolerance policies for or , resulting in no reported violations of or forced labor standards in FY25.

Products and services

Retail and consumer banking

HDFC Bank's retail and consumer banking segment caters to individual customers and small businesses through a diverse array of deposit, lending, and products designed for and . This division emphasizes user-friendly features, such as zero-balance savings accounts and competitive interest rates, to serve a broad customer base across urban and rural areas. Deposit products form the foundation of 's retail offerings, including savings accounts that provide 2.50% per annum interest and options like zero-balance accounts for everyday banking convenience. Fixed deposits, starting from a minimum of ₹5,000, offer tenures from 7 days to 10 years with interest rates up to 6.60% for general public and 7.10% for senior citizens as of November 2025, including higher rates for senior citizens and tax-saving variants with a 5-year lock-in up to ₹1.5 per financial year. These products support flexible investment strategies, with features like facilities against deposits and non-withdrawable options for compounded returns. The loan portfolio in is dominated by home loans, a legacy from the merger with Ltd., with outstanding advances reaching approximately ₹8.4 as of June 2025, reflecting robust demand in housing finance. Personal loans and loans complement this, offering amounts up to ₹50 s with approval processes that enable quick disbursals based on credits and scores, often within hours. These loans feature competitive rates starting from 7.90% for home loans as of November 2025 and flexible tenures up to 30 years, prioritizing affordability for individual borrowers. In November 2025, the bank reduced its of Funds based Lending Rate (MCLR) by up to 10 basis points, lowering EMIs for floating-rate home loans. HDFC Bank maintains a portfolio of over 20 credit cards, including co-branded options with partners like , which alone surpassed 2 million issuances by March 2025. The bank has issued around 20 million active credit cards by 2025, catering to varied lifestyles with rewards on , dining, and shopping, alongside features like contactless payments and conversions. These cards support seamless integration with digital wallets and UPI for enhanced . Wealth management services for retail customers focus on affluent individuals, providing advisory on distribution, portfolio diversification, and through dedicated relationship managers. With over 25 years of expertise, these services include goal-based for and , emphasizing low-cost and bonds to build long-term wealth. integrates these offerings with banking apps for real-time tracking, ensuring personalized strategies aligned with risk profiles. Small business lending targets MSMEs under priority sector guidelines, offering unsecured loans up to ₹15 lakhs (or ₹50 lakhs in select locations) with simplified documentation like GST returns and bank statements. These loans, part of schemes like CGTMSE for collateral-free credit up to ₹2 crore, support working capital and expansion needs with tenures up to 48 months and competitive rates. In 2025, enhancements include digital onboarding and integration with government programs to ease access for micro enterprises.

Corporate and wholesale banking

HDFC Bank's corporate and segment delivers specialized financial solutions to large corporations, mid-sized enterprises, financial institutions, and government bodies, emphasizing B2B transactions and large-scale financing needs. This division supports India's corporate ecosystem by offering integrated services that address funding, , and transactional requirements, contributing significantly to the bank's non-interest income through fees and commissions. As a leading player in , HDFC Bank maintains a robust , including dedicated relationship teams and digital interfaces like CBX Banking, to ensure seamless service delivery. Wholesale lending forms the core of this segment, encompassing project finance for infrastructure developments, energy projects, and other capital-intensive ventures, alongside working capital facilities such as term loans and cash credit to sustain corporate operations. These offerings are structured to provide competitive pricing and flexible tenors, often backed by collateral or cash flows from underlying assets. As of March 31, 2025, the corporate and other wholesale loans portfolio represented about 18% of the bank's total gross advances of ₹26.44 lakh crore, equating to approximately ₹4.76 lakh crore, with subsequent quarterly growth of 6.4% reported by September 2025. This scale underscores HDFC Bank's prominent role in funding India's corporate sector while maintaining prudent risk management through diversified exposures. Trade services bolster India's export-import dynamics by providing letters of credit (LCs) for secure payment assurances in international deals, along with export financing options like pre-shipment credit for raw material procurement and post-shipment financing against receivables. These instruments reduce counterparty risks and facilitate smoother trade flows, particularly for sectors like and commodities, aligning with national trade promotion initiatives. Bank's global correspondent network enhances the reliability of these services, enabling swift processing and competitive forex rates. Treasury operations cater to institutional clients' risk mitigation needs through a dedicated forex desk offering spot, forward, and options contracts to currency fluctuations, complemented by derivatives such as swaps, caps, floors, and cross-currency swaps for exposure management. Cash management solutions further optimize liquidity via efficient fund pooling, real-time transfers, and automated tax remittances, minimizing idle cash and operational costs. These services generate substantial fee-based revenue, leveraging HDFC Bank's strong and market-making capabilities in forex and derivatives markets. Supply chain finance initiatives employ digital platforms to streamline vendor financing and dealer collections, enabling large buyers to extend early payments to suppliers at low costs while ensuring prompt disbursals. This includes discounting and reverse factoring programs that integrate with systems for automated processing, enhancing visibility and reducing cycles across supply chains in industries like automotive and . By partnering with corporates, HDFC Bank facilitates scalable solutions that support thousands of SMEs in the ecosystem without direct credit assessment of each vendor. Institutional banking extends targeted support to non-banking financial companies (NBFCs) via co-lending models under guidelines, where HDFC Bank provides funding portions for on-lending to end-customers, and to government entities through specialized payment gateways for services like e-tendering, disbursals, and ministry transactions. These offerings include custodial services, management, and guaranteed remittance facilities, ensuring compliance and efficiency for operations. This focus strengthens HDFC Bank's position as a preferred for institutional and regulatory adherence.

Digital banking and innovations

HDFC Bank has prioritized to enhance customer accessibility and transaction efficiency through innovative mobile applications. The PayZapp app serves as a comprehensive and virtual card solution, enabling users to conduct both payments seamlessly for utilities, recharges, and merchant transactions. Launched in and continually updated, PayZapp supports features like bill payments, money transfers, and rewards, processing millions of transactions monthly to promote cashless initiatives. Complementing this, the SmartWealth app, introduced in June 2024, focuses on by offering personalized portfolios, investments, fixed deposits, and handling through an intuitive interface. It includes tools like Instant for same-day investments and DigiPassBook for consolidating and demat holdings, targeting both novice and experienced investors with in under three minutes. In alignment with the Reserve Bank of India's (RBI) (CBDC) pilot launched in 2022, joined the initiative in 2023 to test the (e₹) for retail transactions. The bank's Wallet facilitates secure transfers, merchant payments, and with existing systems, marking a step toward programmable . In Q3 2024, introduced user-level programmability features in August, allowing customers to set conditions for payments, such as restricting funds to specific purposes like education or healthcare, enhancing control and transparency in digital transactions. These advancements build on earlier tests between CBDC and UPI conducted in 2023, positioning the bank as a key participant in India's ecosystem. HDFC Bank's integration with the (UPI) has expanded through strategic partnerships, notably the launch of a co-branded credit card with in June 2025. This card enables UPI-based auto-pay for recurring bills and offers rewards on digital spends, combining access with seamless rails to drive adoption among younger users. The collaboration supports embedded finance by allowing issuance directly within the app, streamlining approvals and transactions without traditional paperwork. Advancements in (AI) and underscore HDFC Bank's commitment to secure and efficient services. The EVA chatbot, an AI-powered virtual assistant, provides 24/7 query resolution, product recommendations, and transaction tracking via . For security, the bank employs and models to detect fraud in , analyzing transaction patterns to prevent unauthorized activities and safeguard customer assets. In October 2025, CEO Sashidhar Jagdishan affirmed a no-layoff policy for AI adoption, emphasizing redeployment of staff to customer-facing and technology roles to foster innovation without workforce disruption. To enable embedded finance, HDFC Bank has developed that facilitate partnerships with fintechs, allowing third-party integration for services like lending and insurance within external apps. These support secure data sharing under guidelines, enabling innovations such as instant loan disbursals and personalized financial products through collaborations with platforms like .

Subsidiaries and associates

Insurance and asset management

HDFC Bank holds a 50.3% stake in Insurance Company Limited, making it a key promoter of this focused on solutions. offers a diverse portfolio of products, including insurance plans for pure , unit-linked insurance plans (ULIPs) combining and coverage, and plans for retirement income. As of September 2025, the company's reached ₹3,59,999 , reflecting steady growth in policyholder funds. In the general insurance segment, HDFC Bank maintains a 50.3% stake in Limited as of September 30, 2025, positioning it as a post the 2023 merger. specializes in for medical expenses, motor insurance for vehicle coverage, and other non-life products like travel and property policies. For fiscal year 2025, the company reported net premiums of ₹7,172 , underscoring its scale in the non-life market. HDFC Bank also owns HDFC Pension Fund Management Limited, which manages schemes under the (NPS) to facilitate savings through , , and allocations. The fund serves a subscriber base of over 2.6 million across corporate, , and individual segments as of October 2025, benefiting from the growing adoption of NPS. The integration following the HDFC merger has created synergies, particularly in cross-selling insurance and pension products via the bank's 9,455 branches to its over 100 million customer base as of March 2025. These efforts have boosted distribution reach and product penetration without altering core operations. All stakes comply with regulatory norms, with the of India (IRDAI) granting approvals for their maintenance and ensuring adherence to promoter holding limits. This framework supports ongoing strategic alignment while safeguarding policyholder interests.

Broking and other financial services

HDFC Securities Limited (HSL), a in which holds a 94.5% stake as of March 31, 2025, operates as one of India's leading brokerage firms, providing online trading platforms, demat accounts, and related services. The platform facilitates equity trading, , commodities, and IPO investments, leveraging digital tools for and institutional clients to access exchanges. HSL's services emphasize seamless dematerialized holding of securities and margin trading facilities, contributing to the group's diversification into . HDB Financial Services Limited (HDBFS), an NBFC where Bank's stake stands at 74.19% following its 2025 IPO, focuses on and lending, including loans, financing, and loans. As of June 30, 2025, HDBFS's gross loan book reached ₹1,09,342 , with secured loans comprising 73% of the portfolio to mitigate . The entity serves over 19 million customers through 1,771 branches, emphasizing for underserved segments while adhering to RBI's scale-based regulations for upper-layer NBFCs. HDFC Asset Management Company Limited (HDFC AMC), under indirect group ownership with holding 52.74% as of March 31, 2025, manages a diverse of mutual funds, including , , and hybrid schemes. The company's (AUM) grew to ₹8,37,348 as of June 30, 2025, reflecting strong inflows into equity-oriented funds amid market expansion. HDFC AMC prioritizes investor education and systematic plans, operating 136 schemes to support long-term creation. Among other associates, HDFC Bank maintains minority stakes in fintech entities, including partnerships in digital payments infrastructure. In 2025, the group expanded into (IFSC) units in , , with subsidiaries like HDFC Securities IFSC Limited and HDFC AMC International (IFSC) Limited to offer offshore trading, fund management, and global investment services compliant with IFSC regulations. These units benefit from tax exemptions and facilitate cross-border transactions. As non-banking financial companies (NBFCs), these subsidiaries operate under distinct regulations, including scale-based oversight for upper-layer entities like HDBFS, which mandates enhanced capital adequacy, liquidity coverage ratios, and integrated frameworks. involves board-approved policies for credit, market, and operational risks, with periodic and exposure limits to ensure resilience, separate from the parent bank's requirements.

Financial performance

Key financial metrics

HDFC Bank's revenue for 2025 (FY25, ending March 31, 2025) reached ₹4.71 lakh (US$56 billion), reflecting a 16% year-over-year (YoY) increase driven by robust growth in and fee-based services. The bank's net profit for the first half of FY26 (April 1 to September 30, 2025) stood at approximately ₹36,800 , underscoring sustained profitability amid economic headwinds; additionally, (EPS) for Q4 FY25 was ₹8.3. Total assets approximated ₹45.15 lakh crore following the merger with HDFC Ltd., with (RoA) at 1.94% and (RoE) at 14.4% for 2025, indicating efficient asset utilization and strong shareholder returns. As of September 2025, the loan-to-deposit ratio was 98.8%, reflecting a balanced approach to lending and deposit mobilization, while the gross non-performing assets (NPA) ratio was 1.24% and net NPA ratio 0.42%, signaling stable asset quality. The common equity (CET1) ratio under stood at 17.5%, well above regulatory requirements and highlighting robust capital buffers to support future .
MetricFY25 / As of March 2025H1 FY26 / As of Sep 2025
₹4.71 crore (16% YoY )-
Net Profit-≈₹36,800
EPS (Q4 FY25)₹8.3-
Total Assets≈₹45.15 crore-
RoA1.94%-
RoE14.4%-
Loan-Deposit -98.8%
NPA (Gross/)-1.24% / 0.42%
CET1 -17.5%

Growth and rankings

Following the merger with its parent company Housing Development Finance Corporation Limited in July 2023, HDFC Bank experienced significant expansion, with its total size reaching ₹40.03 lakh as of September 30, 2025, more than doubling from pre-merger levels. This growth was supported by robust deposit mobilization, which rose 12% year-on-year in the second quarter of 2026, and a customer base that expanded to approximately 9.9 by mid-2025. The integration enhanced the bank's scale in retail and wholesale lending, enabling it to capture a larger share of India's banking amid rising in sectors like small and mid-sized enterprises. In the domestic landscape, HDFC Bank has maintained its position as India's largest private sector bank by both assets and market capitalization since 2023. As of May 2025, its market cap stood at approximately ₹15.3 lakh crore, outpacing competitors like ICICI Bank and Axis Bank, while its asset base solidified its leadership among private lenders. This dominance reflects the bank's strategic focus on digital transformation and diversified loan portfolios, contributing to its 14.6% share of incremental deposits in fiscal year 2025. On the global stage, HDFC Bank achieved a milestone in May 2025 by ranking as the 10th largest bank worldwide by , with a value of $184.44 billion, surpassing Swiss peer Group, which had a market cap of around $140 billion at the time. This positioned it ahead of several international players and highlighted India's growing influence in global banking, driven by the post-merger synergies and sustained profitability. HDFC Bank has also earned recognition for its (ESG) practices, receiving a medium ESG risk score of 30.6 from in 2025, indicating effective management of sector-specific risks compared to other Indian banks. Additionally, it was assigned an ESG rating of 70 by NSE Sustainability Ratings & Analytics for fiscal year 2024, underscoring its commitments to and community initiatives. Looking ahead, the bank aims for loan growth exceeding the industry average starting in 2027, targeting sustained expansion in line with India's economic trajectory through 2030, supported by improving liquidity and credit demand.

Ownership and listings

Shareholding pattern

Following the 2023 merger with Limited, HDFC Bank's ownership structure features no promoters or single majority owner, with promoter holding at 0% as per regulatory classifications. The merger integrated the housing finance entity's shareholders into the bank's public shareholding through a share swap of 42 HDFC Bank shares for every 25 Limited shares, which diluted existing shareholders' holdings and expanded the capital base. Institutional investors dominate the shareholding, with foreign institutional investors (FIIs) owning about 48% as of September 2025, including major players such as and . Domestic institutional investors (DIIs) hold around 36%, primarily through mutual funds and insurance companies. The remaining approximately 16% is held by retail investors and other non-institutional shareholders.
CategoryApproximate Percentage (Sep 2025)Key Examples
Promoters0%None
Foreign Institutional Investors (FIIs)48%,
Domestic Institutional Investors (DIIs)36%Mutual funds, insurance firms
Retail and Others16%Individual investors
Post-merger adjustments, including the share issuance of over 3 billion new equity shares, have been reflected in quarterly disclosures filed with the (BSE) and National Stock Exchange (NSE) under SEBI regulations. Regarding unclaimed dividends, HDFC Bank adheres to the Investor and Fund (IEPF) rules, transferring amounts remaining unclaimed for seven years to the IEPF Authority, with shareholders able to claim them thereafter through a prescribed process. The bank's governance structure ensures compliance with () norms on cross-holdings, maintaining no reciprocal or excessive stakes in group entities that violate the 10% aggregate limit for banking subsidiaries without prior approval.

Stock market presence

HDFC Bank shares were initially listed on the (BSE) in May 1995 at a price of ₹39.95 per share. The bank commenced trading on the National Stock Exchange (NSE) on November 8, 1995, under the symbol HDFCBANK. In July 2001, its American Depositary Receipts (ADRs) were listed on the (NYSE) under the symbol HDB following an of ADSs. The ADR program operates on a 1:3 ratio, where each ADR represents three underlying ordinary shares, and is structured as a Level III sponsored ADR managed by JPMorgan Chase Bank, N.A. As a NYSE-listed security, HDFC Bank adheres to U.S. Securities and Exchange Commission (SEC) reporting requirements, including annual Form 20-F filings and compliance with corporate governance standards for foreign private issuers. As of April 2024, HDFC Bank's market capitalization stood at approximately $145 billion, positioning it as one of India's largest companies by . In May 2025, it achieved a peak market cap of $184.44 billion, ranking as the 10th largest bank globally. By November 2025, the market cap had reached about $170.64 billion. Trading activity on the NSE remains robust, with an average daily volume of around 20.7 million shares in recent periods of 2025, corresponding to traded values typically exceeding ₹1,500 per session. HDFC Bank follows a conservative with a payout of approximately 19-25% of earnings. For 2025, the bank declared dividends totaling ₹27 per share, including a regular of ₹22 and a special interim of ₹5, reflecting its commitment to returns amid strong profitability.

Leadership and governance

Executive team

Sashidhar Jagdishan serves as the Managing Director and Chief Executive Officer of , a position he has held since October 2020. With over 30 years of experience in banking, including prior roles in finance and operations at HDFC Bank and other institutions, Jagdishan is a and holds a in . His tenure was extended by the () for three years in September 2023, running until October 2026, to support the bank's post-merger integration and growth strategy. Kaizad M. Bharucha is the Deputy Managing Director of HDFC Bank, appointed to this role in April 2023 after serving as an since 2020. A career banker with the institution since 1995 and over 35 years of overall experience, Bharucha oversees the assets franchise, including retail asset products, , credit processes, and risk management. In October 2025, the bank's board approved his re-appointment for another three-year term, subject to approval, as part of to ensure continuity in operational leadership. V. Srinivasa Rangan holds the position of at since November 2023, following approval for a three-year term. Previously the and at HDFC Limited, Rangan brings expertise in , , funds mobilization, and , now focusing on corporate affairs and related functions post-merger. Among other key executives, Bhavesh Zaveri serves as , responsible for operations, , and products, a role he assumed in 2023 after heading these areas within the bank. Srinivasan Vaidyanathan is the , managing financial strategy, reporting, and compliance as of 2025. Arup Rakshit leads as Group Head of Treasury, overseeing sales, analytics, and overseas operations in this domain. These appointments and extensions, including those approved or pending from the in 2025, reflect HDFC Bank's focus on stable leadership amid expansion and regulatory oversight.

Board of directors

The of HDFC Bank provides strategic oversight, ensures robust , and guides the bank's long-term direction while monitoring executive performance. Composed of experienced professionals from , policy, and , the board emphasizes to maintain objectivity in . As of the latest updates, the board totals 13 members, with 7 directors representing 54% of the , aligning with regulatory requirements for listed banks in . Atanu Chakraborty serves as the part-time chairman and an independent director, bringing expertise from his tenure as deputy governor of the () from 2017 to 2019; he was appointed to the role in 2021 and reappointed for a three-year term in 2024 following approval. Non-executive directors include Keki M. Mistry, who previously served as vice chairman and of Limited from 2010 to 2023, contributing deep insights into housing finance and mergers. Another key non-executive independent director is Sandeep Parekh, a securities lawyer and former executive director at the Securities and Exchange Board of India (SEBI) from 2006 to 2008, where he headed legal and divisions. The board's independence is further reflected in its committee structure, which supports specialized oversight functions. The Audit Committee is chaired by independent director M. D. Ranganath, the Risk Policy and Monitoring Committee by independent director Lily Vadera, and the Governance, Nomination, and Remuneration Committee by independent director Harsh Kumar Bhanwala, ensuring impartial review of financial reporting, , and executive appointments. Diversity on the board includes 23% women representation, with independent directors such as Dr. Sunita Maheshwari (former chairperson of the Pension Fund Regulatory and Development Authority) and Lily Vadera (former government minister), alongside Renu Karnad (former managing director of Limited). During FY25 (April 2024–March 2025), the board convened 14 times to deliberate on strategic initiatives, compliance, and performance metrics.

Controversies

Regulatory penalties and compliance issues

HDFC Bank has faced several regulatory penalties from the () related to compliance lapses in areas such as () and anti-money laundering (AML) norms. In June 2019, the imposed a monetary penalty of ₹1 on the bank for non-compliance with KYC/AML requirements in certain customer accounts and forex transactions. This action highlighted deficiencies in the bank's adherence to regulatory guidelines aimed at preventing financial crimes. In May 2021, the levied a ₹10 penalty on HDFC Bank due to regulatory non-compliances in its auto loan portfolio, including improper handling and issues. The penalty stemmed from an that revealed lapses in maintaining accurate records and following lending norms, underscoring ongoing challenges in operational compliance. More recently, in March 2025, the fined HDFC Bank ₹75 for violations of KYC directions, specifically for deficiencies in risk categorization and issuing cards without proper . This penalty followed a statutory that identified non-adherence to 's identification and monitoring protocols. Additionally, in July 2025, the imposed a smaller ₹4.88 fine for breaching norms on foreign disclosures during approvals. The Securities and Exchange Board of (SEBI) has also issued administrative warnings to concerning disclosure compliances. In 2024, SEBI sent a warning letter for alleged non-compliance with listing obligations and disclosure requirements in activities, including inadequate reporting on transactions. The noted lapses under SEBI's Listing Obligations and Disclosure Requirements (LODR) regulations during an inspection of the bank's merchant banking division. In response to these compliance issues, particularly around data protection and cybersecurity, HDFC Bank has implemented enhancements to its framework, including AI-driven tools for real-time monitoring and threat detection. By 2024, the bank integrated bots to automate cybersecurity operations, improving alert triage and regulatory adherence in line with RBI guidelines. These measures aim to strengthen KYC/AML processes and mitigate future lapses in handling. In June 2025, the Lilavati Kirtilal Mehta Memorial Trust (LKMM Trust) filed a First Information Report (FIR) against HDFC Bank's Managing Director and CEO, Sashidhar Jagdishan, alleging fraud, criminal conspiracy, and obstruction of justice in connection with a long-standing loan dispute originating in the 1990s. The complaint specifically claimed that Jagdishan received ₹2.05 crore as a bribe to harass the father of a current trustee and to manipulate recovery efforts on a defaulted loan originally amounting to that sum, provided by the erstwhile Housing Development Finance Corporation (HDFC) before its merger with the bank. The FIR, lodged at a Mumbai police station on June 8, 2025, sought Jagdishan's suspension and prosecution, escalating a decades-old recovery battle involving the trust's assets tied to the Lilavati Hospital and Research Centre. In response, the Trust filed a ₹1,000 crore defamation suit against Jagdishan in June 2025. HDFC Bank responded swiftly, issuing media statements on June 7 and June 11, 2025, denouncing the FIR as frivolous, malicious, and an abuse of legal process aimed at evading legitimate loan recovery. The bank affirmed its commitment to recovering public funds, stated it had obtained comprehensive legal advice, and announced plans to pursue all lawful remedies, including counter-legal actions against the trust and its representatives. In July 2025, Jagdishan approached the Bombay High Court to quash the FIR, and on August 18, 2025, the court quashed the magistrate's notice against him. As of November 18, 2025, Mumbai Police announced plans to summon all accused in the case, including Jagdishan. In October 2025, HDFC Bank initiated an internal investigation into allegations of mis-selling Additional (AT1) bonds to clients, particularly in the UAE market, prompting the placement of two senior executives on gardening leave. The probe stemmed from customer complaints that the high-risk bonds—wiped out in the 2023 acquisition of —were misrepresented as safer investments, leading to significant investor losses. This action followed scrutiny from the (DFSA), which on September 29, 2025, restricted the bank's (DIFC) branch from onboarding or soliciting new clients over compliance concerns related to the bond sales. A spokesperson emphasized that no confirmed instances of mis-selling had been identified and reaffirmed full cooperation with regulatory authorities. Beyond these high-profile cases, HDFC Bank contends with ongoing consumer litigations, including disputes over loan recoveries, service deficiencies, and claims, many of which are resolved through under the Consumer Protection Act and internal mechanisms. For instance, in 2025, courts have adjudicated cases such as delays in compensation and unauthorized CIBIL report entries, with outcomes often favoring for efficiency. The Lilavati Trust dispute drew reputational scrutiny from banking experts, who highlighted potential risks to investor confidence despite the bank's strong fundamentals. HDFC Bank's shares experienced initial volatility in June 2025 following the FIR's announcement but remained largely stable overall, reflecting market resilience and recovery by the third quarter.

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