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Paidy

Paidy is a company specializing in (BNPL) services, enabling consumers to complete online purchases without a by providing instant credit approval using only an and number. Founded in by Cummer, a former trader, Paidy is headquartered in and initially launched to address barriers in Japan's market, where penetration is relatively low. The company utilizes for rapid credit assessments and offers flexible payment options, including one-time payments due by the 27th of the following month, multi-installment plans, and subscription support. Paidy experienced rapid growth, securing multiple funding rounds such as a $15 million Series B in 2016, a $55 million Series C in 2018, $143 million in additional financing in 2019, $48 million from Corporation in 2020, and a $120 million Series D in 2021, which propelled it to status with a valuation exceeding $1 billion. By 2018, it had rebranded from its original name and expanded partnerships with major platforms like and , amassing over 1.4 million active accounts. In September 2021, acquired Paidy for $2.7 billion to strengthen its presence in Asia's BNPL market, integrating features like Paidy for wallet connectivity. Under PayPal's ownership, Paidy continues to operate as Japan's pioneering and leading BNPL provider, emphasizing seamless and hassle-free shopping experiences with a mission to foster consumer confidence and peace of mind. As of 2025, it is led by President and CEO Ryuji Kato, with ongoing expansions in digital payment solutions and innovations.

History

Founding and Early Development

Exchange Corporation Co., Ltd. was established in March 2008 in , , with an initial focus on services, including the social lending platform AQUSH, which connected borrowers and investors for consumer loans. The company aimed to leverage technology to facilitate direct financial exchanges in a market where traditional banking access was limited for some consumers. In October 2014, under the leadership of co-founders Russell Cummer, who served as CEO, and Lee Smith, Exchange Corporation launched the Paidy service as a cardless, post-paid solution for . This innovation targeted Japan's unique market dynamics, where credit card ownership and usage rates lagged behind other developed economies—despite high penetration in some metrics, online transactions often relied on cash or cumbersome alternatives. Paidy allowed users to make purchases using only their email and mobile number, with payments consolidated monthly, addressing barriers like the need for registration and verification. Early development faced challenges in Japan's predominantly cash-based economy, where consumers preferred avoiding due to cultural preferences for deferred or in-person payments and concerns over . Paidy emphasized optimization to capitalize on adoption, enabling seamless, frictionless without physical cards or extensive paperwork, which differentiated it from traditional . By 2018, as Paidy gained traction, the company fully pivoted to payments, rebranding from Exchange Corporation and ceasing new operations in social lending to concentrate on buy-now-pay-later solutions.

Expansion and Funding

Following its launch in October 2014, Paidy experienced rapid expansion as a buy-now-pay-later service in Japan's sector, securing initial funding to support merchant partnerships and user acquisition. The company raised $3.3 million in a seed round labeled as Series A in July 2014, led by Ventures with participation from Capital. This funding enabled early integrations with major online retailers, including ZOZOTOWN, one of Japan's largest fashion platforms, helping Paidy establish a foothold in the market. By 2015, the round was expanded by an additional $5 million, bringing the total Series A to $8.3 million to fuel product development and . Paidy continued its growth trajectory with subsequent funding rounds that attracted prominent international and domestic investors. In July 2016, it secured $15 million in Series B funding led by ITOCHU Corporation, alongside existing backers, to enhance its payment infrastructure and expand merchant network. The Series C began in July 2018 with $55 million led by ITOCHU Corporation and , followed by an $83 million extension in November 2019 co-led by Ventures and including Heron Ventures, plus $60 million in debt financing, totaling $143 million for that year. In April 2020, ITOCHU provided an additional $48 million in Series C funding to accelerate adoption amid rising e-commerce demand. Key investors across these rounds included Salesforce Ventures, Ventures, ITOCHU, , and Tybourne Capital Management. The company's scaling efforts were marked by significant milestones in user and merchant growth. Paidy's active user base grew from launch to 1.4 million accounts by mid-2018, with projections reaching 11 million by 2020. It expanded merchant partnerships significantly, reaching more than 700,000 merchants by 2021. Overall, Paidy raised a total of $281 million across eight rounds from 2014 to 2021, achieving status with a $2.7 billion valuation prior to its acquisition. These investments supported its transition into a leading player in , emphasizing seamless credit access without traditional cards.

Acquisition by PayPal

On September 7, 2021, Holdings, Inc. announced its agreement to acquire Paidy, Inc., a leading buy now, pay later (BNPL) payments platform, for approximately ¥300 billion (about $2.7 billion), marking 's largest investment in . The transaction, which was principally in cash, was completed on October 12, 2021, following regulatory approvals. The acquisition aimed to bolster 's BNPL offerings and strengthen its presence in Japan's expansive payments market, which includes a rapidly growing BNPL segment projected to exceed $20 billion by the mid-2020s. For , the deal provided an entry into Japan's third-largest economy, where volumes had tripled to around $200 billion over the prior decade, allowing integration of Paidy's user base of over 6 million into its . Paidy was to continue operating independently under , retaining its brand and leadership to leverage the parent's resources for accelerated innovation without disrupting its market position. Immediately following the completion, there were no major layoffs at Paidy, and its headquarters remained in , preserving operational continuity. Paidy gained enhanced access to PayPal's global , enabling improved and capabilities while maintaining its proprietary systems. This structure supported seamless integration without immediate structural overhauls, focusing instead on collaborative growth opportunities.

Business Model and Services

Core Payment Service

Paidy's core payment service operates as a buy-now-pay-later (BNPL) mechanism, allowing users to complete cardless purchases online without requiring a or prior account registration for one-time transactions. Users initiate the process at checkout by entering their and number, followed by through a 4-digit SMS code, enabling instant approval for eligible purchases. This approval is determined via a soft check that assesses user eligibility and sets an available based on individual evaluation. All purchases made within a calendar month are aggregated into a consolidated invoice, which Paidy sends via email and between the 1st and 5th of the following month. The full amount is due by the 27th of that month, with options for settlement including payment, bank transfer, or automatic from a . Lump-sum payments are interest-free when completed on time, promoting timely repayment without additional costs for standard deferred billing. Users also have the flexibility to opt for installments at the time of billing, dividing the total into 3, 6, or 12 equal payments over corresponding months, with no interest or installment fees applied for bank transfer or methods—though convenience store installments incur a fixed of ¥356 to ¥390 (tax included). Minimum purchase thresholds apply for installments, such as ¥3,000 for 3 payments and ¥12,000 for 12 payments, varying slightly by merchant. As of 2025, Paidy's core service is integrated with over 700,000 participating merchants across , encompassing major e-commerce platforms like Amazon Japan and .

Additional Features and Products

Paidy Plus, launched in mid-April 2020, represents a premium tier of the service that incorporates identity verification through AI-powered facial recognition and allows users to set personalized spending budgets. This upgrade enables access to higher credit limits based on individual risk assessments. Users benefit from interest-free installment plans, such as the 3-pay option introduced in October 2020, which divides purchases into three equal payments without additional fees. Paidy offered the Paidy Card in both virtual and physical Visa-branded formats, which facilitated transactions at offline merchants and any location accepting cards, but this service was discontinued on September 30, 2025. Paidy launched Paidy Link in April 2021, integrating the service with digital wallets like to support payments and seamless access to over 29 million global merchants. The fee structure includes late payment penalties calculated at an annual rate of 14.6% from the day after the due date until settlement. Users gain additional value through the Paidy , which provides tracking of transactions, outstanding balances, and reminders to support responsible usage. Partner merchants occasionally offer exclusive promotions and cashback incentives to encourage repeat purchases via Paidy.

Merchant Integration

Paidy facilitates merchant integration through its RESTful , which allows platforms to manage payments, refunds, cancellations, and token-based recurring transactions in format. The supports seamless incorporation into major platforms, including plugins for and that enable quick setup by entering API credentials in the payment settings. This integration powers one-click checkout via Paidy Checkout, a secure process requiring only an and mobile number for consumers to complete purchases without details. Merchants benefit from Paidy's model by experiencing higher conversion rates due to reduced cart abandonment and the appeal of deferred payment options, with services generally boosting conversions by 20-30%. Additionally, Paidy assumes the , providing guaranteed payments to merchants and eliminating liabilities, as the service handles all post-purchase collections and defaults. Paidy has seen widespread adoption among Japanese retailers, partnering with major platforms such as ZOZOTOWN for fashion and serving over 700,000 merchants, including enterprise clients like and the . Its network continues to expand, supporting a broad range of online transactions across sectors like apparel and electronics. Under Paidy's , merchants pay a of approximately 3% per transaction, comparable to rates, while Paidy manages customer invoicing, collections, and any associated risks. This structure ensures merchants receive immediate settlement without upfront costs beyond the fee, fostering predictable economics for sellers.

Technology and Operations

User Onboarding and Verification

Paidy's user onboarding process emphasizes simplicity and speed, requiring only an and number for initial registration, without the need for or bank account details. During checkout on a , users enter these details, and Paidy sends a 4-digit code via to the provided phone number for verification, completing the process in just a few clicks. This frictionless approach allows new users to begin transacting almost immediately, often within seconds, aligning with Paidy's goal of accessible payments in . Following signup, Paidy conducts an AI-driven to evaluate user eligibility, employing proprietary technology that analyzes consumer data, including device information and behavioral signals, to determine worthiness without traditional hard credit checks. This soft evaluation process results in high approval rates, approximately 88% for eligible transactions, enabling broad access while managing risk. and purchase patterns may also inform the assessment, ensuring decisions are made swiftly at the point of sale. For enhanced features under Paidy Plus, users undergo electronic (eKYC) identity verification to unlock higher limits and additional services, such as installment payments. This involves uploading photos of official identification like the or , along with a , directly through the Paidy app, facilitating compliance with Japan's anti-money laundering (AML) regulations. The process is designed for efficiency, typically completing in minutes, and strengthens user trust by confirming identity against government-issued documents. Initial credit limits for approved users generally range from ¥30,000 to ¥100,000, depending on the risk assessment outcome, with no fixed cap but personalized based on factors like location and initial profile data. These limits dynamically scale upward as users build a positive payment history, reflecting Paidy's model of growing access through demonstrated reliability.

Payment Processing

Paidy's payment processing begins with real-time transaction authorization facilitated through its REST , enabling instant approval during the consumer checkout process, which includes authentication methods such as verification. Once authorized, the payment status transitions to "AUTHORIZED," and merchants confirm the transaction by issuing a capture request via the , after which Paidy guarantees and disburses funds to the merchant, assuming 100% payment risk to eliminate cancellation concerns. Settlement for merchants occurs upon successful capture, with Paidy providing guarantees that protect against defaults, allowing without delay tied to consumer repayment timelines. Collections from consumers are handled monthly, typically due by the 27th of the following month, through methods including (automatically deducted monthly), payments, or . Paidy maintains very low default rates through rigorous , contributing to its stable operations in the sector. The technology stack supporting these processes is cloud-based, leveraging AWS architecture along with Scala (using cats-effect), Akka for concurrency, and Kafka for data streaming, which enhances reliability post-PayPal's 2021 acquisition and integration efforts. In 2025, Paidy adopted Prefect for orchestrating data pipelines to improve reliability and unify teams. This setup supports high-volume transaction processing, with Paidy's systems designed for scalability to manage surges during peak e-commerce periods, such as Black Friday, as evidenced by PayPal's overall buy now, pay later volumes surging 400% year-over-year during such events. Fraud detection is integrated via proprietary machine learning models that underwrite transactions in seconds, analyzing patterns for real-time risk assessment and ensuring secure backend operations.

Market Position and Impact

Role in Japanese Fintech

Japan's payments ecosystem has historically been dominated by cash, with approximately 75% of transactions settled in physical currency just prior to the COVID-19 pandemic, reflecting a cultural preference for tangible payments and limited adoption of digital alternatives. This cash reliance is compounded by low credit card penetration for online transactions, particularly among younger demographics who often lack established credit histories, hindering broader financial inclusion in e-commerce. In this context, the buy now, pay later (BNPL) sector emerged as a transformative force, with the market reaching approximately USD 21.0 billion in 2024 and projected to grow at a (CAGR) of 22.23% during 2025-2033, driven by rising demand for flexible, interest-free installment options amid accelerating digital commerce. Paidy played a pivotal role in pioneering cardless BNPL services in , launching as the country's first instant post-pay credit platform in 2014, which allowed consumers to shop online using only their and number without requiring a traditional . This innovation addressed key barriers in a market where usage for remained low, enabling seamless onboarding and reducing friction for non-cardholders. During the in 2020, Paidy contributed to a surge in adoption, with the platform's user base and transaction volumes expanding significantly as consumers shifted to amid lockdowns, aligning with broader industry growth in digital payments. Its mobile-first approach further amplified this momentum, facilitating real-time payments and helping integrate BNPL into everyday online purchases. In the competitive landscape, Paidy established itself as a leading BNPL provider against rivals such as Net Protections (operating as AtoPay), AfTEr (an affiliate), Klarna, , (Tsuke-Pay), , and (Merpay Smart Payment), differentiating through its focus on mobile accessibility and partnerships with major platforms like . By 2021, prior to its acquisition by , Paidy held a prominent position in the market, serving millions of users and powering a substantial portion of installment-based transactions via its emphasis on user-friendly, credit-check-free experiences. Paidy's contributions extended to economic impacts by enabling small merchants to access a wider base through simple integration of BNPL options, guaranteeing payments and reducing cart abandonment without the need for complex processing setups. Additionally, it supported for underbanked youth and those wary of traditional credit, offering an alternative pathway to deferred payments that built trust in digital finance and encouraged participation in Japan's evolving ecosystem.

Post-Acquisition Developments

Following its acquisition by in October 2021, Paidy's operations have been integrated into PayPal's broader (BNPL) ecosystem, enhancing the company's global BNPL offerings such as Pay in 4 with localized solutions tailored to the market. This linkage allows Paidy's assessment and payment splitting options (e.g., three- or six-month installments) to complement PayPal's interest-free installment plans, facilitating seamless transactions for Japanese consumers across platforms. Paidy has continued to operate as a distinct under , maintaining its brand and leadership team while contributing to the parent company's Asia-Pacific expansion. Although specific user growth figures for Paidy post-2021 are not publicly detailed, the broader BNPL , in which Paidy plays a key role, reached approximately USD 21.0 billion in 2024 and is projected to grow at a CAGR of 22.23% during 2025-2033. 's global BNPL payment volume, bolstered by subsidiaries like Paidy, exceeded $33 billion in 2024, marking a 21% rise from the previous year, with Paidy's contributions supporting incremental revenue in the APAC segment amid 's focus on high-margin services. In May 2025, Paidy announced the discontinuation of its Paidy Card credit card services (both virtual and physical cards), effective September 30, 2025, ending new issuances as of May 14, 2025, and ceasing all transactions after the specified date. This change affects users relying on the card for payments but does not impact Paidy's core deferred payment (BNPL) services, which continue to support online shopping at partner merchants. Post-acquisition, Paidy has faced challenges including regulatory scrutiny on BNPL lending practices in Japan, where services fall under the Installment Sales Act, requiring compliance with consumer protection standards for deferred payments. Additionally, Paidy receives minimal direct mention in PayPal's quarterly earnings reports, as the company emphasizes core global brands like PayPal and Venmo over regional subsidiaries. Looking ahead, Paidy's integration positions it for potential cross-border BNPL expansions, leveraging PayPal's network to serve travelers and exporters. This aligns with Japan's national push toward a , where the government targeted a 40% ratio by 2025—a goal surpassed early with 42.8% achieved in 2024—fostering further adoption of services like Paidy amid ongoing digital incentives.

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