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Slovak Telekom

Slovak Telekom a.s. is the leading telecommunications company in , providing comprehensive fixed-line , services, , , and solutions to residential, , and customers. Founded on April 1, 1999, and headquartered in , it operates as a fully owned by Deutsche Telekom Europe B.V., making it a key subsidiary of the international AG group, which serves more than 261 million customers across more than 50 countries. As of 2024, Slovak Telekom employs approximately 1,515 people and reported revenues of €864.3 million, reflecting steady growth driven by expansions in data and fixed services. The company maintains the dominant position in Slovakia's multimedia market, offering advanced technologies such as FTTX, , and for high-speed ; IPTV and for digital TV; and mobile networks supporting GPRS/, , , and for data connectivity. It also provides specialized IT/ICT, , and cybersecurity services, positioning itself as an innovator in the region's digital infrastructure. Slovak Telekom's fixed and mobile networks form the backbone of national communications, with ongoing investments in network upgrades to support increasing demand for convergent services that bundle multiple offerings for enhanced customer value. Under the Telekom brand, the company delivers tailored solutions for households and enterprises, including bundled packages that combine plans, , TV, and fixed lines, often with benefits like discounts or streaming services. Its integration into the ecosystem enables access to expertise and resources, contributing to Slovakia's sector growth at a projected CAGR of 4.4% for total revenues through 2029, largely fueled by data and fixed expansions.

History

Founding and early years

Slovenské telekomunikácie (ST), the foundational entity of what became Slovak Telekom, was established on January 1, 1993, by the Slovak government in the wake of Czechoslovakia's dissolution into the Czech Republic and Slovakia. Formed by carving out the telecommunications divisions from the state monopolies Správa Pôšt a Telekomunikácií and Správa Radiokomunikácií, ST assumed the role of the incumbent fixed-line operator, inheriting a network of approximately 821,000 working analog telephone lines operational at the end of 1992, with an installed capacity of 935,000 lines. Structured into three regional directorates plus a separate Bratislava unit encompassing 82 nodal areas, the company was tasked with maintaining and expanding basic telephony services nationwide during Slovakia's transition from communist-era central planning. Throughout the , ST operated as the dominant provider amid broader post-communist economic reforms and initiatives, prioritizing upgrades to address longstanding underinvestment. Key efforts included the launch of the Digital Overlay Network (DON) in 1993, a project to digitize the core transmission system that met initial targets by 1996, enabling improved call quality and capacity. The fixed-line network expanded significantly, with installed lines growing from 935,000 in 1992 to 2,071,927 by 2000 and working lines reaching 1.73 million by mid-2000, supporting local, national, and international voice services. ST also exerted influence over mobile communications through its 51% ownership in EuroTel , a with Atlantic West that introduced analog NMT services at 450 MHz in the early , marking the onset of basic under state-linked control. By the late , ST began rolling out rudimentary via its fixed , facilitating dial-up connectivity and data transmission at speeds up to 19.2 kbit/s along backbone routes like -Banská Bystrica-Košice. Entering the early 2000s, ST remained under predominant state ownership while advancing partial to attract and modernize operations. In April 1999, it was restructured as a with an initial capital of 20,717,920 shares valued at SKK 1,000 each, formalizing its corporate form ahead of market-oriented reforms. A milestone occurred on August 4, 2000, when AG acquired a 51% stake through a privatization deal valued at approximately EUR 1 billion, involving the purchase of existing shares from the Slovak and issuance of new shares for a premium of SKK 11,632 million. This transaction shifted ST toward international expertise and capital infusion, while the Slovak Republic retained 34% and the National Property Fund held 15%, preserving significant public influence during the initial phase of foreign involvement.

Mergers and acquisitions

In 2005, EuroTel Bratislava, the mobile services subsidiary of Slovak Telekom, underwent a to Slovensko, aligning it with the global under Deutsche Telekom's ownership. This change marked the ninth instance of the being adopted internationally and positioned the entity as a dedicated mobile operator within the Slovak Telekom group. The integration of mobile and fixed services advanced significantly in 2010 when Slovensko merged into Slovak Telekom on July 1, creating a unified entity offering both fixed-line and telecommunications under the Telekom brand. This merger, which followed Deutsche Telekom's group-wide strategy for operational efficiency, eliminated the separate brand in Slovakia and streamlined services for customers. As a result, Slovak Telekom became a full-service provider, enhancing its competitive position in the market. To bolster its broadband and offerings, Slovak Telekom acquired DIGI Slovakia in 2013, completing the transaction on after regulatory approval from the Slovak Antitrust . The deal, involving the purchase from RCS&RDS, integrated DIGI's pay-TV and internet services into Slovak Telekom's portfolio, rounding out its multimedia capabilities. Full consolidation of ownership occurred in 2015 when purchased the remaining 49% stake in Slovak Telekom from the Slovak government for €900 million, achieving 100% control of the company. This acquisition, finalized after negotiations and government approval, ended the state's minority involvement and allowed to fully direct strategic decisions for its Slovak operations.

Expansion and recent developments

Following the full acquisition of Slovak Telekom by in 2015, the company intensified its investments in to enhance service offerings and operational efficiency. These efforts included the expansion of services, with the launch of professional advisory services for solutions in October 2015 and the introduction of TelekomCloud offerings targeted at business customers starting in 2016. By 2023, Slovak Telekom had invested over €1 million in modernizing data centers and expanding capacities, alongside bolstering cybersecurity measures to support broader digital adoption. In parallel, Slovak Telekom advanced its () solutions as part of these transformation initiatives, leveraging infrastructure for industrial applications. A notable milestone was the deployment of Slovakia's first standalone network in June 2023 at Technical University, enabling Industry 4.0 use cases such as processing and connected devices. This built on earlier M2M (machine-to-machine) innovations introduced in 2015, evolving into comprehensive platforms integrated with cloud services to facilitate secure connectivity for enterprises. To streamline its operations and concentrate on core activities, Slovak Telekom divested its 51% in PosAm, its telecom infrastructure subsidiary, on March 3, 2023, selling it back to the company's founder and CEO, Marian Marek, for €7.707 million. This transaction resulted in a gain of €3.825 million and allowed PosAm to resume independent operations after 13 years of joint ownership. In February 2023, Slovak Telekom introduced the Rešpekt communication platform to foster ethical practices, emphasizing and responsible online interactions amid societal . The platform featured campaigns with six ambassadors addressing key social issues, including data privacy and respectful discourse, aligning with broader commitments to protection and with Slovak . Slovak Telekom continued its B2B service expansions into 2024 and 2025, launching flexible offerings like T-Biznis Flex in and deploying campus networks for enterprise applications, such as partnerships for the Jasná 2024 World Cup. In 2024, the company initiated a to create Slovak Telekom Infra, a.s., for , and appointed Szabó as CEO effective June 1. These digitalization efforts solidified its leadership, achieving the No. 1 market position in both B2C and B2B segments based on 2023 TRIM rankings, with system solutions and IT revenues rising to €49.582 million. Ongoing investments in AI-driven solutions through subsidiaries like IT Solutions Slovakia further supported this dominance in business telecom services. In the first nine months of 2025, revenues reached €645.9 million, reflecting a 2.5% increase year-on-year.

Corporate structure

Ownership and governance

Slovak Telekom's ownership has evolved significantly since its inception. Prior to 2000, the company, then known as Slovenské telekomunikácie, operated as a state-owned providing fixed-line services in . In 2000, AG acquired a 51% majority stake, marking the beginning of private involvement while the Slovak government retained 49%. This partial continued until 2015, when purchased the remaining 49% stake from the Slovak state for €900 million, achieving full ownership. Since 2015, Slovak Telekom has been a wholly owned of Europe B.V., with AG as the ultimate parent company, and there are no minority shareholders. This structure ensures complete alignment with the parent group's strategic objectives, including integration into 's broader European telecommunications operations. The company reports directly to 's European headquarters and adheres to group-wide policies on strategy, finance, and sustainability. Governance at Slovak Telekom follows a dual-board system in compliance with Slovak , which mandates a for executive management and a for oversight. The , appointed by , includes Chairman Armin Sumesgutner, Vice-Chairman and Melinda Szabó (appointed in June 2024), and Member Danijela Bujic. The , responsible for monitoring the and ensuring , is chaired by Mirela Seserko, with members Peter Vražda and Martin Švec. This framework maintains accountability to the parent company while operating under Slovak legal requirements for joint-stock companies.

Subsidiaries and affiliates

Slovak Telekom's subsidiaries form an integral part of its operational , focusing on specialized services that complement the parent company's offerings. As of 2025, the primary subsidiaries include Telekom Sec, s.r.o., a wholly owned entity established in 2006 that provides cybersecurity solutions, including threat detection and data protection services for enterprise clients. Another key subsidiary is DIGI Slovakia, s.r.o., fully owned since its acquisition in 2013, which operates broadband internet and services, enhancing the group's fixed-line portfolio. A notable former affiliate was PosAm, spol. s r.o., which specialized in infrastructure and cloud services; Slovak Telekom held a 51% stake from 2010 until selling it back to the company's founder and CEO in March 2023 for approximately €7.7 million. This divestiture streamlined the group's structure, allowing focus on core competencies in telecom and security. These subsidiaries integrate into the broader Slovak Telekom Group by bolstering service diversification and revenue streams, with DIGI Slovakia playing a pivotal role in fixed growth amid increasing demand for high-speed . Beyond direct subsidiaries, Slovak Telekom collaborates closely with affiliates within the Group, including Deutsche Telekom IT Solutions Slovakia for support and shared technologies, as well as leveraging group-wide agreements for international roaming and cross-border technical assistance.

Operations

Services portfolio

Slovak Telekom offers a comprehensive suite of fixed-line services, including traditional voice with 833,000 subscribers as of September 2025, high-speed to 669,000 customers delivered primarily through fiber-to-the-home (FTTH) technology supporting speeds up to 1 Gbit/s, and interactive IPTV via its Magio platform, which served 675,000 pay- customers as of September 2025. These services are bundled under the 1 family of offerings, allowing customers to combine , , and for discounted home solutions tailored to households. In the mobile segment, Slovak Telekom provides both postpaid and prepaid plans to its 2.314 million subscribers as of September 2025, with postpaid accounting for approximately 1.45 million users, featuring unlimited calls, , and data bundles ranging from basic to high-volume options. The company supports advanced features such as (VoLTE) for high-definition voice calls, available to all subscribers including prepaid users since 2023, and operates on mobile number prefixes including +421 901 through +421 913. Beyond core connectivity, Slovak Telekom delivers specialized offerings for businesses and consumers, including (IoT) solutions for smart applications and device management, through its TelekomCloud platform providing scalable virtual servers and storage, and cybersecurity services via its Telekom Sec, s.r.o., which focuses on data protection and threat mitigation as part of the broader Security ecosystem. For (B2B) customers, Slovak Telekom emphasizes enterprise with dedicated lines and , alongside support through partnerships and platforms that integrate , , and to enable innovation, as highlighted in its initiatives for enhancing digital skills and . These solutions, including the expansion of its B2B online platform in 2025, provide SMEs with secure and cloud-based tools to streamline operations.

Network infrastructure and coverage

Slovak Telekom's mobile network forms the core of its wireless infrastructure, delivering extensive coverage that reaches 96.7% of the population as of October 2025, encompassing 141 cities and towns along with 2,531 villages. This deployment positions the company as a leader in 's 5G landscape; as of October 2025, competitor O2 Slovakia reported 97% 5G population coverage, while 4ka's coverage remains lower. The network evolved from a 93% population coverage baseline in 2018, enabling a seamless transition to next-generation connectivity across urban and rural areas. Complementing , the supports LTE-A technology with maximum download speeds of up to 375 Mbit/s, alongside legacy compatibility to ensure for older devices. In 2025, Slovak Telekom conducted trials for Standalone () architecture, leveraging its spectrum holdings to test enhanced capabilities for future low-latency applications. These advancements build on post-2015 upgrades, including spectrum acquisitions and network densification, which have sustained the operator's competitive edge in speed and reliability metrics as reported by independent analyses. The fixed network backbone relies on a robust fiber optic infrastructure, with FTTH deployments primarily targeting major urban centers to provide high-speed access upgradable to gigabit levels in line with national digital plans. This setup supports integrated services and forms the foundation for initiatives aimed at reducing latency for applications, though full-scale rollout remains in progress. Overall, these elements ensure Slovak Telekom's delivers reliable , with ongoing investments post-2015 exceeding hundreds of millions of euros in spectrum and physical upgrades to maintain nationwide reach.

Financial performance

Historical financial overview

Slovak Telekom, originally established as the state-owned provider of fixed-line services in , underwent privatization in 2000 when AG acquired a 51% stake for approximately €1 billion, marking the beginning of significant revenue growth driven by modernization and expansion into and services. In the early 2000s, amid dominance in fixed-line , the company's revenue exceeded €500 million annually; for instance, in 2004, consolidated revenue reached approximately €559 million (equivalent to SKK 16,844 million), with net profit at €76.6 million (SKK 2,307 million) and a of 7,591 employees. By 2009, revenue had grown to €974 million, supported by diversification into data services, yielding an EBITDA of €432 million and net profit of €146 million, while the employee count stood at 4,996 across the group. The 2010 merger with T-Mobile Slovakia, completed on July 1, integrated mobile operations under a unified , enhancing scale and consolidating streams in a competitive . Post-merger, the combined reported steady ; for example, in 2016, group totaled €766 million, with operating at €92 million and total employees at 3,268, reflecting efficiencies from the integration despite regulatory pressures. From 2015 to 2020, financial performance showed improving profitability amid and ownership changes, with acquiring the remaining 49% stake from the Slovak government in 2015 to achieve full ownership, a transaction valued at €900 million that had no immediate impact on group or EBITDA. grew modestly to €774 million in 2018, alongside rising to €106 million, while the employee count stabilized at 2,999; EBITDA margins improved to around 30-35% during this period, supported by cost controls in network investments. Debt levels remained manageable, with a of approximately 2.5x by the late , facilitating investments in and infrastructure without straining liquidity during the ownership transition.

Recent financial results

In 2023, Slovak Telekom achieved total revenues of €829 million, reflecting growth primarily from expanded digital services in both and fixed-line segments, including increases in access, customers, and usage such as flat rates and M2M connections. The company employed 2,521 people at year-end. The divestiture of a 51% stake in its PosAm for €7.7 million generated a one-time gain of €3.8 million, positively impacting net profit, which reached €150 million after tax. Service revenues, excluding terminal equipment sales, totaled approximately €701 million, with mobile services comprising about 50%, fixed-line services around 40%, and other categories (including IT and system solutions) making up the remaining 10%. Operating profit stood at €203 million, underscoring robust margins amid investments in network expansion. Revenues grew to €864.3 million in 2024, an increase of €41.7 million or roughly 5% year-over-year, supported by customer additions and sustained demand for digital offerings; EBITDA also rose during the period, though exact figures were not disclosed in preliminary reports. In the first quarter of 2025, revenues reached €216.2 million, up €10.6 million or 5.2% from the prior year, indicating momentum from fixed growth. Revenues for the first half of 2025 totaled €430 million, up 2.7% year-over-year, while the first nine months reached €645.9 million, an increase of €15.7 million year-over-year. Full-year 2025 estimates align with the broader Slovak market's projected (CAGR) of 4.4% through 2029, driven by and fixed expansions. Looking ahead, Slovak Telekom's ongoing investments in infrastructure, which covered 52.1% of the population by end-2023 and continue to expand, are anticipated to bolster revenue through enhanced service capabilities and up to 2029.

Corporate responsibility and sustainability

Social initiatives

Slovak Telekom has maintained long-term support for the hearing-impaired community since 2002, focusing on , , and accessible tools to enhance . In the , the company expanded these efforts through programs like the Mobile Teacher initiative, which deployed trained personnel to assist families with hearing impairments in adopting digital tools. By 2018, Slovak Telekom introduced an inclusive customer care program, training call center agents and technicians to communicate effectively and reduce prejudices. The company also provides an online interpreter service via the Telekom Endowment Fund. In 2023, Slovak Telekom launched the platform to foster digital inclusion, combat online , and support vulnerable groups amid societal . This initiative featured a comprehensive campaign with six ambassadors addressing themes like acceptance and decency, including the "News That Nobody Wants to Read" with outlets to highlight against journalists on . The platform amplified voices from marginalized communities, such as immigrants and the elderly, promoting and to counter online hostility, and achieved widespread recognition, particularly among Slovaks under 29. In 2024, Slovak Telekom continued its digital inclusion efforts. A team from won the with an object and path recognition system for visually impaired individuals using mobile cameras. The Schools of Tomorrow program under Magenta Life promoted among elementary students to combat and , investing €22,300 and reaching 315,600 beneficiaries. The ENTER platform expanded IT education for girls through workshops and clubs, with €90,000 invested benefiting 1,000 participants. Employees also volunteered to provide emergency aid to 65 families affected by floods in . Slovak Telekom engages communities through sponsorships of and youth programs, emphasizing . The ENTER platform, in its fourth year as of 2023, supported 76 projects to develop children's digital skills, while the T-University initiative recorded 10,572 participations in related courses. The company also allocated over €50,000 to 13 projects for seniors' education and reached 382,781 individuals through broader inclusion efforts, investing €801,846 overall. Employee is integrated into these activities, with staff encouraged to participate in community aid, such as post-disaster support in via the platform, aligning with group-wide commitments exceeding 200,000 volunteer hours annually. In terms of , Slovak Telekom promotes through workforce initiatives and inclusive hiring practices, conducting annual surveys and supporting women in managerial and IT roles. Collaborations like the event with the AjTyvIT association aim to inspire young women in technology, addressing the low representation of women in Slovakia's IT sector at approximately 17% as of 2025. These efforts extend to broader anti-prejudice training, using with NGOs to build employee empathy for diverse customer needs.

Environmental efforts

Slovak Telekom has prioritized as a core component of its environmental strategy, focusing on reducing its through targeted operational improvements. In 2023, the company realized annual energy savings of 7 GWh by modernizing legacy technologies and optimizing energy use in buildings, contributing to lower overall consumption across its operations. This effort is supported by its adherence to the standard for systems, which facilitates continuous monitoring and enhancement of energy performance. As a subsidiary of , Slovak Telekom integrates these practices with the group's broader goal of achieving climate neutrality by 2025 and a 55% reduction in CO₂e emissions by 2030 relative to 2017 levels. The company advances adoption by powering its with from sustainable sources, aligning with Deutsche Telekom's achievement of 100% across its European operations since 2021. Green data centers form a key part of this transition, where energy-efficient cooling systems and renewable sourcing help minimize environmental impact; for instance, the group's data centers incorporate advanced technologies to reduce (PUE) ratios. These measures support long-term targets, including group-wide by 2040, with science-based pathways validated by the (SBTi). Waste management practices at Slovak Telekom emphasize and principles, particularly for network equipment and . Since 2015, the company has maintained programs to refurbish and devices, including renting out routers and set-top boxes to extend product lifecycles and reduce new manufacturing needs. In 2023, initiatives expanded to include the sale of refurbished smartphones and a drive, where €1 per recycled device is donated to preserve wetlands on Rye Island, preventing habitat degradation. Additional efforts involve piloting returnable for equipment deliveries and eliminating single-use plastics from product , alongside educational campaigns like "The Secret Life of the " developed with CEEV Živica to raise awareness about e-waste impacts. These programs build on earlier successes, such as 531 tons of electrical waste and 270 tons of cables in 2013, demonstrating sustained commitment to minimizing contributions. In 2024, Slovak Telekom implemented paperless operations in its shops to further reduce paper consumption. Slovak Telekom's network greening initiatives incorporate energy-conscious design in its 5G infrastructure, which aims for lower per-bit energy consumption compared to 4G networks through advanced technologies like massive MIMO and beamforming. The 2023 rollout extended 5G coverage to 76 cities and 472 municipalities, reaching 52.1% of the population; by end-2024, coverage had increased to 70.1% of the population, with deployments leveraging Deutsche Telekom's "green network" strategy that reuses existing 4G sites to cut new installations and associated emissions. This approach helps offset the higher power demands of 5G base stations by improving overall spectral efficiency. In 2024, the group conducted climate risk assessments for over 8,000 locations in Slovakia using IPCC scenarios for 2030–2050 horizons. Slovak Telekom issues annual sustainability reports that detail its environmental performance in line with Deutsche Telekom's ESG framework, promoting transparency on progress toward group-wide goals. The 2023 annual report outlines key initiatives in energy, waste, and network sustainability, while emissions data is consolidated at the group level; for 2023, Deutsche Telekom reported Scope 1 emissions of 217 kt CO₂e (excluding fugitives) and Scope 2 emissions integrated into market-based renewable sourcing, reflecting a 94% reduction in Scope 1+2 emissions since 2017 when adjusted for growth. In 2024, group Scope 1+2 emissions decreased to 253 kt CO₂e (including fugitives), from 258 kt in 2023. These disclosures adhere to standards like the Global Reporting Initiative (GRI) and support ongoing climate risk assessments, including for Slovak sites.

Marketing and communication

Branding and advertising

Slovak Telekom's visual identity has undergone several transformations to align with its parent company, . Prior to 2006, the company operated under the name Slovak Telecom, featuring a introduced in 2004 following 's majority acquisition in 2000; this design notably lacked the iconic "T" symbol common to other group subsidiaries at the time. In 2006, it rebranded to Slovak Telekom, incorporating the color palette and stylized "T" elements synonymous with 's global branding. The 2010 merger with Slovakia further unified the identity under the Slovak Telekom name, emphasizing the group's convergent telecommunications strategy while maintaining consistency with international Telekom . A pivotal element of the company's since 2018 has been the "ÁNO" (meaning "" in Slovak) , which underscores positive customer experiences and innovative solutions in everyday . This portrays "ÁNO" as an exclamation of affirmation, symbolizing breakthroughs in and user-friendly services, and has been integrated across various promotional materials to foster an optimistic brand image. Slovak Telekom's advertising strategies heavily feature and formats that depict relatable scenarios from Slovak daily life, such as family interactions, outdoor adventures, and modern challenges, to highlight service reliability and accessibility. Post-2010 merger, the company has prioritized budget allocation toward , establishing itself as one of Slovakia's advertisers with expenditures that reached nearly half of its profits by 2022, reflecting a sustained emphasis on mass-market visibility and . Notable examples include the 2018 launch spots showing affirmative life moments and more recent efforts like the 2024 "#Respekt" initiative addressing online respect through narrative-driven ads. Central to these efforts since 2018 is Bekim Aziri, a Slovak and known for his wheelchair-bound persona, who replaced cyclist to bring authenticity and relatability to the campaigns. Aziri's appearances in spots like the summer 2018 series, where he engages in lighthearted activities such as biking along riverbanks, emphasize inclusivity and everyday positivity, aligning with the "ÁNO" theme to connect with diverse audiences.

Public relations and sponsorships

Slovak Telekom's public relations strategies have encompassed proactive engagement during key corporate milestones, including the 2015 acquisition of the Slovak state's remaining 49% stake by its parent company, , for €900 million. This transaction, which replaced an initial IPO plan, drew criticism from opposition politicians for proceeding without competitive bidding, prompting the company to issue statements emphasizing the deal's value in ensuring long-term investment and network stability. The rollout of commercial services in December 2020 marked a highlight of positive media relations, positioning Slovak Telekom as the first operator in to deploy the technology using Ericsson's Spectrum Sharing solution for efficient coverage. Press coverage underscored the launch's role in advancing digital infrastructure, with expansions in subsequent years, such as reaching 51.1% population coverage by late 2023 and 96.7% by October 2025, further amplifying the company's innovative image. In sponsorship activities, Slovak Telekom has partnered with major sports and cultural initiatives to enhance brand visibility and community ties, including platinum-level support for the and long-standing backing of national ice hockey teams and events, such as streaming the 2025 IIHF Ice Hockey World Championship. These efforts align with broader Group commitments to sports promotion, though specific annual expenditures for Slovak operations remain undisclosed in public reports. Crisis communication has focused on during service disruptions, as demonstrated by the response to a widespread network outage in May 2019 affecting fixed and mobile services across . The company promptly acknowledged the issue via official channels, provided updates on restoration efforts, and later received recognition for its immediate and open handling of the incident, earning second place in a national award for related to mobile network failures. Slovak Telekom maintains a strong presence through regular releases on operational achievements, such as its financial performance, which reported revenues of €829 million and reaffirmed its position as the largest operator in the country. Initiatives like the 2023 #Respekt communication , aimed at fostering respectful online amid societal divisions, have also garnered attention for blending corporate with public engagement.

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