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Vy

Vy is a state-owned Norwegian transport company specializing in passenger rail and bus services, operating the majority of train routes within Norway and select cross-border connections.^[1]^[2]
Formerly known as Norges Statsbaner (NSB), the entity underwent a comprehensive rebranding to Vy on 24 April 2019, consolidating its rail, bus, and related mobility operations under a unified identity derived from the Scandinavian concept of "view" or "vision."^[3]^[4]
Owned by the Norwegian government through the Ministry of Transport and Communications, Vy represents the largest land-based transport group in the Nordic region, emphasizing sustainable, efficient public mobility with a focus on rail-based solutions to reduce emissions.^[2]

Overview

Company Profile

Vy is a state-owned limited liability company wholly owned by the Norwegian Ministry of Transport and Communications, functioning as the primary operator of passenger rail and bus services in Norway.^[5]^[2] Headquartered at Schweigaards gate 23 in Oslo, the company manages an extensive network covering key domestic rail lines such as the Oslo-Bergen route via the Bergen Line and airport express services connecting major hubs like Oslo Airport to the capital.^[6]^[7] Its bus operations, conducted through Vy Buss, encompass express routes, regional services, and airport transfers, extending to limited international connections including routes to Sweden.^[7] In 2024, Vy transported 213 million passengers across its train and bus networks, reflecting its dominant scale in Nordic land-based passenger mobility.^[8] This operational breadth positions Vy as integral to Norway's transport sector, where it delivers services under a mix of commercial operations and public service obligations.^[7] Vy's role aligns with national transport policy objectives by securing contracts through competitive tendering for regional rail and bus routes, ensuring coverage in areas where market forces alone would not sustain viability.^[7] State subsidies underpin these obligations, causally enabling the provision of accessible transport on subsidized lines while fostering efficiency in competitively awarded operations.^[5]

Ownership and Governance

Vygruppen AS, the parent company of Vy, is a limited liability company wholly owned by the Norwegian Ministry of Transport and Communications, representing the Norwegian state.^[9]^[5] This ownership traces back to the company's origins as Norges Statsbaner (NSB), established in 1883 as a state enterprise to manage Norway's railway network.^[5] Following structural reforms in the mid-2010s, including the separation of infrastructure from operations under the 1990s railway liberalization laws, NSB was reorganized into Vygruppen AS, with the rebranding to Vy occurring in 2019 to reflect a broader transport portfolio.^[10]^[4] Governance operates through a board of directors appointed by the Ministry, which sets strategic direction while adhering to Norwegian corporate law for state-owned enterprises.^[9] The board oversees subsidiaries like Vy Tog AS for passenger rail, with employee representatives included to align with labor agreements.^[9] Regulatory oversight falls under the Norwegian Railway Directorate (Jernbanedirektoratet), which manages public service obligations, tenders contracts for regional and commuter services, and enforces performance metrics such as punctuality and capacity utilization tied to state funding.^[11]^[10] These contracts, often awarded via competitive bidding, provide Vy with revenue stability—such as the 10-year Eastern Norway deals secured in 2023—but include penalties for underperformance, aiming to incentivize efficiency despite the absence of private shareholders.^[10]^[12] State ownership embeds Vy within national policy goals, including subsidies for unprofitable routes to ensure social connectivity, but introduces structural incentives where political appointments and ministerial directives can prioritize budgetary or electoral considerations over pure operational efficiency.^[11] Empirical evidence from Norway's model shows high reliability in core intercity services, yet critiques highlight governance challenges, such as overlapping ministerial control leading to accountability diffusion, as voiced by former infrastructure executives.^[13] In contrast to fully privatized systems like the UK's post-1990s fragmentation, which spurred innovation but increased costs and complexity, Norway's hybrid—state monopoly on infrastructure with tendered operations—retains elements of competition, though Vy's incumbency advantages often secure bids, potentially dampening market-driven cost reductions.^[14] This framework fosters causal alignment with public welfare but risks inertia from lacking existential profit pressures, as state entities face softer bankruptcy threats.^[14]

History

Origins and NSB Era

Norges Statsbaner (NSB) was formed in 1883 through the nationalization and consolidation of Norway's existing state railway lines into a single state-owned entity tasked with construction, maintenance, and operation.^[15] This followed the opening of the country's first railway, the Trunk Line from Oslo to Eidsvold, in 1854, which had been developed as a private venture with partial government involvement.^[16] By the early 20th century, NSB had expanded its network amid growing industrial demands, prioritizing state-funded infrastructure to connect key regions despite challenging terrain. Electrification efforts commenced in the 1920s with the initial segment of the Drammen Line entering service in 1922, marking NSB's shift toward electric traction for efficiency in hydroelectric-rich Norway.^[16] The 1930s saw accelerated state-driven projects, including the electrification of the Østfold Line between 1936 and 1940, alongside extensions on the Sørland and Bratsberg Lines, linking western networks to Oslo. Post-World War II reconstruction emphasized transitions from steam and diesel to electric systems, with major lines like the Bergen Line completed in 1964 and the Dovre Line (Oslo to Trondheim) finalized in 1970, reducing reliance on imported fuels and enhancing capacity.^[17] By the 1990s, NSB operated a dominant position on Norway's approximately 4,000 km network, managing over 2,400 km of electrified track that formed the backbone of passenger and freight services.^[16] Reforms in the decade, influenced by European liberalization trends, separated infrastructure ownership from train operations in 1996, establishing NSB as a state-owned limited company while transferring track management to a new agency.^[18] These changes introduced competitive elements for freight but preserved NSB's monopoly on passenger services under full state control, reflecting political priorities for unified national operations amid critiques of inefficiency in a monopoly structure.^[19]

Rebranding and Restructuring

Norway's railway sector underwent significant structural reforms in the 2010s, driven by government efforts to enhance efficiency and introduce competition through the separation of infrastructure from operations. In 2015, under a Conservative-led coalition, reforms were initiated to vertically separate rail activities, culminating in the dissolution of Jernbaneverket on December 31, 2016, and the establishment of Bane NOR as the dedicated infrastructure manager effective January 1, 2017.^[20]^[21] This shift aligned with EU-inspired directives, despite Norway's non-membership, aiming to enable competitive tendering for passenger services while Vy, formerly NSB, focused on operations.^[19] The rebranding of NSB to Vy occurred on April 24, 2019, as part of repositioning the state-owned entity amid these liberalization efforts, with "Vy" symbolizing vision and prospect in Norwegian.^[4] Concurrently, the group restructured by splitting operations into Vy Tog for rail passenger services and Vy Buss for bus services, incorporating former Nettbuss to unify multimodal transport under a single brand.^[22] This division facilitated specialized management and compliance with tendering requirements, though the state retained ownership and prioritized Vy for core contracts via performance incentives.^[17] Initial outcomes included disruptions from competitive tendering, such as Vy's loss of contracts for the Sørlandsbanen and Arendalsbanen lines in southern Norway to Go-Ahead Scandinavia, effective from 2022, resulting in operational transitions and workforce adjustments.^[23] Similar losses occurred on other routes, like those awarded to SJ Norge in 2019 for Dovrebanen and Rørosbanen, leading to short-term service inconsistencies and criticism over punctuality during handovers.^[24] Despite these, Vy secured extensions and new awards for major intercity and regional services through strong performance metrics, preserving its position as the dominant operator with rail activities comprising approximately 65% of group revenue and handling the majority of Norway's passenger train journeys.^[10] This retention reflected incumbency advantages and regulatory frameworks favoring reliable incumbents, limiting the reforms' competitive impact on market share.^[12]

Expansion and Recent Milestones

In 2024, Vy achieved 64.9 million passenger train journeys in Norway, marking a 2.5 percent increase from 2023 and contributing to the national rail network's record of 81.9 million total journeys, driven by sustained post-pandemic recovery in leisure and regional travel demand.^[25]^[26] This growth persisted amid national rail freight declines, attributed to line closures and operational incidents, while passenger volumes benefited from targeted capacity enhancements and infrastructure maintenance efforts.^[26]^[25] The year faced significant operational hurdles, including severe winter weather in early 2024 that caused widespread delays, cancellations, and line shutdowns due to aging infrastructure and rolling stock failures, reducing overall punctuality by 1.5 percentage points across Norwegian railways.^[27]^[28] In response, Vy intensified maintenance protocols and expanded the operational carriage fleet throughout 2024 to mitigate capacity constraints and improve service reliability for peak demand periods.^[29]^[25] A key structural milestone occurred on March 31, 2025, when Flytoget AS fully integrated as a subsidiary of Vygruppen AS, consolidating the Airport Express Train operations under unified management to streamline eastern Norway's rail services, enhance coordination amid rising demand, and realize cost efficiencies through shared resources and maintenance.^[30]^[31] This merger, initially planned for January 1, 2025, followed government approval and the transfer of Flytoget's 23 trainsets to state owner Norske tog AS, positioning Vy for expanded high-speed airport connectivity without disrupting existing contracts.^[32]^[33]

Services

Rail Operations

Vy operates the majority of Norway's passenger rail services under long-term public service obligation (PSO) contracts awarded by Jernbanedirektoratet, the national railway authority, which specify requirements such as minimum train frequencies, on-time performance targets, and universal accessibility standards including provisions for passengers with reduced mobility.^[11] These contracts, often directly awarded to Vy as the state-owned operator, cover extensive networks in eastern, southern, and central Norway, with recent 10-year agreements for the Østlandet region valued at approximately 1.8 billion euros emphasizing service expansions like increased departures and capacity enhancements to meet growing demand.^[34] Fares on these routes are state-subsidized to promote affordability and modal shift from higher-emission transport modes, aligning with Norway's national climate strategy that targets a 50-55% reduction in transport sector greenhouse gas emissions by 2030 compared to 1990 levels.^[35] The company's rail operations predominantly utilize Norway's electrified network, spanning about 2,662 kilometers and enabling electric multiple units for efficient, low-emission service delivery on inter-city, regional, and commuter routes; while the overall network includes non-electrified segments, Vy's passenger services achieve near-total electrification on core corridors, minimizing reliance on diesel traction.^[36] This infrastructure supports high modal shares for rail in key corridors, such as Oslo-area commutes where trains carry over 60 million passengers annually, contributing to Norway's low-emission goals by displacing road and air travel with transport that emits far less per passenger-kilometer.^[37] Integrated ticketing through the national Entur platform facilitates seamless journey planning and purchases for Vy's services, alongside those of other operators like Go-Ahead and SJ Nord, using a unified fare system that incorporates subsidies and incentives for sustainable travel.^[38] In 2024, Vy's rail activities generated emissions equivalent to just 0.1% of Norway's national total, underscoring the sector's minimal environmental footprint despite handling over 100 million passenger trips yearly and enabling substantial societal CO2 savings relative to alternative modes.^[39]

Inter-city Services

Vy operates inter-city rail services on key long-distance routes exceeding 200 km, connecting major Norwegian cities such as Oslo with Bergen via the Bergen Line and Oslo with Trondheim via the Dovre Line. These electric lines, fully electrified by the 1960s for the Bergen Line and 1970 for the Dovre Line, support multiple daily departures, with Oslo-Bergen journeys taking 6 hours 32 minutes to 7 hours 23 minutes across 4-6 trains per day, and Oslo-Trondheim services averaging 6 hours 40 minutes.^[40]^[41]^[42] Onboard amenities include free Wi-Fi connectivity, power outlets at all seats, and dining facilities offering meals, snacks, and beverages in restaurant cars, enhancing passenger comfort on these extended trips. Infrastructure improvements, including signaling enhancements by infrastructure manager Bane NOR, have improved punctuality and enabled more frequent services, though major travel time reductions have been limited without extensive track upgrades.^[43]^[44]^[45] In 2024, Vy's passenger train operations recorded a 2.5% year-over-year increase in journeys, reaching contributions to Norway's total of 64.9 million trips, with elevated demand during holiday seasons reflecting preferences for reliable, scenic rail travel amid growing environmental awareness. These services compete with domestic air routes, where short-haul flights often offer lower fares due to aviation tax exemptions and regional airport incentives, despite rail's public subsidies aimed at sustaining connectivity on mountainous terrains.^[25]^[46]

Regional Services

Vy Tåg's regional rail services primarily operate on mid-distance lines in eastern Norway, such as segments of the Vestfold Line and other Østlandet routes, featuring frequent intermediate stops to connect urban hubs like Drammen with smaller towns and rural destinations. These services differ from longer inter-city routes by emphasizing shorter journeys, typically under 200 kilometers, and integrating with Vy's bus network for seamless multimodal travel. Operations rely on electric multiple units, aligning with Norway's electrification of key lines since the 2010s, and maintain bi-hourly frequencies during peak periods to support daily commuting and regional mobility.^[7] In June 2023, the Norwegian Railway Directorate awarded Vy two 10-year contracts for Eastern Norway Traffic Packages 1 and 2 (EN1 and EN2), covering regional services starting December 2023 and extending through 2033, which provide revenue predictability through fixed subsidies and performance-based incentives. These tenders include strict service level agreements with penalties for delays exceeding thresholds, such as fines for punctuality below 90%, ensuring operational reliability amid growing demand. The awards followed competitive bidding, with Vy selected for its capacity to enhance service frequency and fleet modernization, contrasting earlier monopoly operations under NSB.^[10]^[12] Passenger volumes on these regional lines have shown recovery and growth post-COVID, with Norway's overall rail passengers increasing 5% from 2023 to 2024, reaching record levels driven by improved urban-rural links and economic rebound. Vy's Eastern Norway operations contributed to this trend, reporting higher ridership tied to service expansions under the new contracts, though specific regional metrics highlight a 10-15% uplift in off-peak usage due to integrated ticketing with buses. This growth underscores regional services' role in reducing road congestion and supporting local economies, despite challenges like infrastructure bottlenecks on lines like Vestfoldbanen.^[26]^[47]

Commuter Services

Vy's commuter services form the core of the Oslo Commuter Rail network, delivering high-frequency, electrified rail connections radiating from Oslo Central Station (Oslo S) to densely populated suburbs and commuter belts in Akershus county and adjacent areas. These operations prioritize peak-hour capacity to handle urban workforce flows, with services on key corridors achieving headways as short as 10 to 15 minutes during rush periods, distinguishing them from lower-density regional routes by their emphasis on volume and reliability for daily travel. The network spans multiple lines utilizing 15 kV 16.7 Hz AC electrification, a standard established across Norwegian main lines by the mid-20th century, with critical infrastructure expansions in the 1980s—including the Oslo Tunnel and integration of the Drammen Line—enabling unified operations to the new Oslo S terminus and supporting sustained growth in suburban electrification.^[48] Under contract with Ruter, Oslo's public transport authority, Vy integrates its commuter trains into a unified fare and ticketing system that extends to buses, trams, metro lines, and ferries, promoting seamless transfers across modes without additional ticketing. This coordination covers travel within Oslo and Akershus zones, where Ruter tickets are valid on Vy's services, facilitating efficient multimodal journeys for commuters. The system accommodates approximately 94,000 daily passengers on suburban rail alone, based on annual figures exceeding 23 million trips, underscoring its role in serving over 100,000 combined public transport users reliant on rail during weekdays.^[49]^[50] Persistent capacity constraints, driven by population growth and rising demand in the Oslo metropolitan area, have prompted infrastructure and fleet upgrades, including the phased introduction of new electric multiple units (EMUs). Deployments such as the Alstom Coradia Nordic trains, leased via Norske Tog, provide up to 778 seats per unit—a 40% capacity increase over aging stock—aimed at alleviating overcrowding and enhancing service resilience on high-volume lines. These enhancements align with broader efforts to merge operations, such as the approved integration of Flytoget services into Vy's framework by 2028, to bolster eastern Norway's rail throughput amid urbanization pressures.^[51]^[52]

Bus and Complementary Services

Vy operates express bus services through its subsidiary Vy Buss, which manages long-distance intercity coaches under the Vy Express brand across Norway and into Sweden and Denmark.^[53] These services connect major cities and regional hubs, with routes emphasizing comfort features such as WiFi, power outlets, air conditioning, and onboard restrooms.^[53] Following the 2019 rebranding of the NSB Group to Vy and the acquisition of Swedish operator Flygbussarna Airport Coaches that year, Vy expanded its express network to include airport transfers and cross-border connections, integrating them into a unified booking system.^[54]^[55] In customer satisfaction surveys, Vy Express has ranked highly among Nordic operators; a recent assessment positioned it first overall, ahead of its Bus4You sub-brand and Flygbussarna services.^[55] This performance reflects investments in service quality post-2019 expansions, though passenger volumes remain sensitive to competition from rail and low-cost carriers. Operations serve nearly 1,400 stops, supporting connectivity in areas underserved by rail.^[56] Vy Buss complements rail services through multimodal integration, allowing seamless ticket purchases for combined bus-train journeys via the vy.no platform.^[57] Express buses often function as feeders to rail hubs, such as Oslo Central Station, enhancing access for passengers in peripheral regions where rail infrastructure is limited.^[7] This synergy aligns with Norway's public transport goals but relies on coordinated scheduling to minimize transfers.^[1] Electrification efforts have accelerated under national incentives, including tax exemptions for zero-emission vehicles and subsidized charging infrastructure. By the end of 2023, Vy Buss operated 226 electric buses—double the 2022 figure—with further orders such as three Solaris Urbino 9 LE models for suburban routes in 2025.^[47]^[58] The fleet includes approximately 350 electric units amid ongoing expansion, driven by Norway's policy favoring battery-electric over diesel for reduced emissions, though total ownership costs incorporate depot upgrades and grid dependencies not always offset by operational savings compared to denser rail alternatives.^[59]^[47]

Rolling Stock

Locomotives

Vy utilizes electric locomotives of the El 18 class to haul passenger coach consists on electrified inter-city routes, providing standalone traction for traditional train formations distinct from self-propelled multiple units.^[60] These locomotives, owned by Norske Tog and leased to operators including Vy, number 22 units in total, with all remaining active as of 2024.^[61] The El 18 class was manufactured by Adtranz (now part of Alstom) and Swiss Locomotive and Machine Works (SLM), with production completed in Switzerland and final assembly involving Norwegian facilities; deliveries to the Norwegian State Railways (predecessor to Vy) occurred between 1996 and 1997.^[60] Designed for high-speed operations up to 160 km/h on lines with steep gradients, such as the Bergen Line, the El 18s feature a Bo'Bo' wheel arrangement, asynchronous traction motors, and regenerative braking, enabling efficient performance across Norway's varied terrain.^[62] They primarily pull Class 7 passenger carriages on daytime inter-city services, including the Oslo–Bergen route, where multiple units may be coupled for heavier consists.^[62] Diesel locomotives, previously used for non-electrified sections, have been phased out from Vy's passenger operations in the early 2020s, aligning with Norway's electrification efforts and a shift to electric or alternative propulsion for remaining diesel-dependent lines like the Nordland Line, where older Di 4 units are slated for replacement.^[63] No new locomotive acquisitions have been reported for Vy, with the El 18 fleet sustained through ongoing maintenance and refurbishments to ensure reliability amid increasing service demands.^[64]

Electric Multiple Units

Vy's electric multiple unit (EMU) fleet primarily consists of classes designed for regional and intercity passenger services on Norway's extensively electrified rail network, powered by 15 kV 16.7 Hz AC overhead lines. These integrated, self-propelled trains facilitate rapid acceleration, energy efficiency, and simplified operations without separate locomotives, enabling maximum speeds of 160 to 200 km/h on upgraded tracks. The fleet supports high-frequency services, with units featuring modern interiors for capacities ranging from 200 to over 300 passengers per set.^[65] The Class 73 (BM73) forms a cornerstone of Vy's operations, with 22 four-car tilting EMUs delivered by Adtranz (now Bombardier) from 1997 to 2002. Each unit accommodates 243 seats and achieves a top speed of 160 km/h, incorporating asynchronous motors for reliable performance on undulating terrain. Originally procured for express routes like Oslo-Trondheim, they now handle regional duties, with ongoing refurbishments to extend service life into the 2030s.^[66]^[65] Complementing these are Class 72 units, 36 two-car EMUs built by AnsaldoBreda in the early 2000s, offering 310-passenger capacity and 160 km/h capability through 2,250 kW power output. Vy has initiated upgrades, including the first modernized unit delivered in December 2024 for testing at maintenance depots, focusing on enhanced reliability, digital systems, and increased capacity to meet rising demand on lines like the Lieråsen Tunnel route.^[67] For expanded regional coverage, Vy employs Stadler FLIRT-derived Class 74 EMUs, modular three- to six-car sets introduced from 2010 onward, with top speeds reaching 200 km/h on select corridors. These lightweight aluminum-bodied trains prioritize passenger comfort via low-floor access and ergonomic seating, serving routes such as the Dovre Line; fleet maintenance contracts with Stadler ensure periodic overhauls at Norwegian facilities, including Trondheim.^[65]^[68]

Diesel Railcars and Carriages

Vy operates a small number of diesel multiple units (DMUs) for passenger services on unelectrified lines, primarily Class 92 and Class 93 units. The Class 92 comprises 15 two-car DMUs built by Duewag between 1984 and 1985, designed for regional and commuter routes with a top speed of 120 km/h.^[69] These units serve short spurs and branch lines, such as sections around Trondheim, accounting for under 5% of Vy's total rail operations given the extensive electrification of Norway's main network.^[70] The Class 93 DMUs, introduced for tilting operations to navigate curved tracks at higher speeds up to 160 km/h, supplement these services on non-electrified regional lines like the Røros and Rauma lines. Built by Bombardier, they feature ContRoll tilting technology and are deployed where electrification remains incomplete. Phase-out efforts are underway, with Class 92 units progressively replaced by bimodal Class 76 trains capable of electric and diesel modes, and several Class 92 sets donated to Ukraine in 2023–2024.^[71] Hybrid locomotives are also substituting older diesel traction on select non-electrified freight and passenger segments.^[72] For hauled services on diesel routes, Vy utilizes refurbished carriages including the B5 series, standard second-class passenger cars built by Strømmens Værksted from 1977 to 1981. These 50 units have received upgrades for interior comfort, accessibility, and safety to prolong operational life amid fleet modernization.^[73] Diesel-hauled configurations remain niche, supporting residual regional demands until infrastructure expansions. Diesel DMUs and hauled operations emit higher greenhouse gases and pollutants like NOx and particulates per passenger-kilometer than equivalent electric services, especially leveraging Norway's hydropower-dominant grid with near-zero operational emissions.^[72] Vy's train emissions totaled 50.7 thousand tons CO2e in 2024, partly from diesel, versus potential savings from full electrification.^[72] However, electrification delays persist on remote, rugged lines due to prohibitive costs and engineering challenges, rendering complete phase-out uneconomical in the near term; alternatives like battery and hybrid systems are prioritized for lines such as Nordlandsbanen by 2050.^[72]

Organizational Structure

Subsidiaries and Affiliates

Vy Tog AS, a wholly owned subsidiary of Vygruppen AS, manages the core passenger rail operations, encompassing inter-city, regional, and commuter services across Norway's primary rail network.^[7] This entity handles the bulk of domestic passenger transport, leasing rolling stock from Norske tog AS and contracting with the Norwegian Railway Directorate for route operations.^[74] In January 2025, Flytoget AS was integrated as a subsidiary, granting Vy exclusive operation of the high-speed Airport Express Train service between Oslo Airport and the city center, a route previously operated independently under monopoly concession.^[33] The merger, approved following general meetings of both entities, phases in operational synergies, with full route assimilation into Vy's eastern Norway services targeted by 2028 to address capacity constraints amid rising urban demand.^[31] Vy Buss AS, another fully owned subsidiary and Norway's largest bus operator, oversees express, regional, and contract services, including airport shuttles and urban routes under public tenders from authorities like Ruter and AtB.^[75] It extends Vy's multimodal footprint, with Swedish operations via sub-entities such as Vy Tåg AB for cross-border rail and Vy Travel for coaching.^[76] Affiliates include part-owned entities like Flåmsbana AS, which operates the scenic Flåm Railway, and Fjord Tours AS, a joint venture with Fjord1 providing integrated rail-ferry packages in western Norway; these contribute niche tourism revenue without direct control by Vygruppen.^[7] Maintenance functions, previously centralized under subsidiaries like Mantena, have been restructured post-2010s reforms, with current vehicle upkeep integrated into Vy Tog's operations or outsourced to specialized providers.^[77]

Leadership

Gro Bakstad has served as CEO of Vy since September 2020, bringing prior experience as Executive Vice President of the Network division at Posten Norge AS, along with a background in finance and management from roles at DNB Bank ASA and other organizations.^[9]^[78] Under her leadership, Vy has focused on post-pandemic recovery, achieving increased passenger volumes that contributed to improved profitability in 2022 after years of losses due to reduced travel.^[79] She has driven efforts to enhance punctuality, with train operations reaching 88.3% in the second tertial of 2025, up 2.1 percentage points from the prior year, amid ongoing infrastructure challenges.^[80] Bakstad has also overseen strategic mergers, including the March 2025 approval of Vy's integration with Flytoget AS to form a unified passenger train entity aimed at improving service efficiency and market position.^[31] Preceding Bakstad, Geir Isaksen held the CEO position from 2011 until September 2020, during which he navigated the transition from NSB to the Vy brand in April 2019 to modernize operations amid increasing competition from tendered rail services.^[81]^[82] Isaksen's tenure emphasized adapting to deregulated markets, including preparations for losing monopoly on inter-city routes and expanding into bus and international services, though it faced criticism for operational disruptions and public dissatisfaction with service reliability.^[81] His strategic push for organizational restructuring was credited with positioning Vy for tender competitions, such as securing contracts for eastern Norway routes in 2023, which stabilized revenue amid traffic risks.^[10] Vy's board of directors provides oversight on major strategic initiatives, including participation in public tenders for passenger services and investments in expansions like bus operations and cross-border routes to Sweden.^[83] The board establishes risk management principles and approves guidelines for competitive bidding, influencing decisions such as direct negotiations following the 2022 cancellation of eastern Norway tenders, which preserved Vy's operational continuity.^[84] This governance has supported punctuality targets of 90%, though actual performance has hovered around 88% in recent years, reflecting board emphasis on reliability amid external factors like infrastructure limitations.^[85]

Performance Metrics

Passenger and Freight Statistics

In 2024, Vy recorded 64.9 million passenger train journeys in Norway, marking a 2.5% increase from 2023, driven by sustained post-COVID recovery in commuter and regional travel amid economic stabilization.^[72] Bus operations complemented this growth, with journeys rising 5.3% year-over-year, contributing to a combined total of approximately 210 million journeys across rail and bus services.^[86] This upward trend reflects causal factors such as normalized work patterns and tourism rebound, contrasting with pre-pandemic levels where volumes had dipped sharply in 2020-2021 due to lockdowns. Freight volumes handled by Vy's rail operations declined in 2024, attributable to operational disruptions including prolonged closures on key lines like the Dovre Line and Nordland Line from weather-related damage and maintenance.^[87] Nationally, rail freight tonnage fell to 29.9 million tonnes, a drop of 2.3 million tonnes from the prior year, with tonne-kilometres similarly reduced; Vy's exposure as a primary operator amplified this impact through rerouting inefficiencies and lost capacity equivalent to thousands of daily truck alternatives.^[26] These setbacks highlight vulnerabilities in freight dependency on infrastructure resilience, offsetting passenger gains in overall transport metrics.

Punctuality and Reliability Data

In 2023, 85.8% of Vy's passenger trains in Norway arrived on time, defined as within three minutes of schedule for regional services and five minutes for long-distance.^[88] This figure marked a slight uptick from 84.8% in 2022, though cancellations affected 2.5% of scheduled services.^[47] By the first trimester of 2025, punctuality rose to 88.5% for passenger trains operated by Vy, reflecting operational adjustments including expanded rolling stock capacity from Norske Tog's fleet procurements.^[89] Delays stem primarily from infrastructure dependencies, with signaling faults and track maintenance accounting for over 40% of incidents in recent years, per data compiled by the Norwegian Railway Directorate (Jernbanedirektoratet).^[90] Weather-related disruptions, such as snow and ice accumulation, exacerbate issues during winter months, leading to temporary speed restrictions and prolonged thawing times for equipment.^[91] These factors highlight Vy's reliance on Bane NOR's network stability, where power failures and signal errors have caused widespread halts, as seen in multiple 2024 incidents.^[92] Compared to EU peers, Norway's passenger train punctuality of 86-88% aligns closely with the bloc's average of 83% for long-distance services in 2023-2024, outperforming nations like Germany (around 72% for intercity).^[93] ^[94] State funding through the National Transport Plan has enabled targeted upgrades, such as Oslo area's infrastructure renewal projected to reduce fault-related delays by 30% by the mid-2030s, supporting Vy's metrics amid growing traffic volumes.^[95]

Financial Results

In 2024, Vy Group reported operating revenue of NOK 19.4 billion, marking a modest increase from NOK 19.1 billion in 2023, primarily driven by sustained passenger volumes and revenues from public service obligation contracts with regional authorities.^[86] The company's operating profit rose to NOK 493 million, an improvement of NOK 115 million over the prior year, reflecting cost efficiencies and stable demand despite competitive pressures on select routes.^[96] However, profit before income tax stood at a loss of NOK 131 million, influenced by higher financing costs amid elevated interest rates.^[86] S&P Global Ratings affirmed Vy's long-term issuer credit rating at 'A-' with a stable outlook in 2024, citing improving operational profitability and a supportive regulatory environment that secures contract revenues.^[97] The agency's analysis projected funds from operations (FFO) to debt ratios around 15%-16% in the near term, down from prior levels of 28%-29%, but deemed sustainable given state-backed infrastructure investments and tender protections.^[97] ^[98] As a state-owned entity operating under public service obligations, Vy's financial health depends heavily on government-compensated contracts for loss-making regional and long-distance services, which cover costs not recoverable through fares.^[10] This structure yields operating margins lower than those potentially achievable by private operators on profitable urban corridors, where competition via tenders has occasionally undercut bids but exposed Vy's reliance on subsidized monopolies for overall viability.^[10]

Challenges and Criticisms

Operational Disruptions

In January 2024, severe winter weather including heavy snowfall and sub-zero temperatures led to widespread closures of Norwegian railways, with Vy services halted across eastern Norway due to snow accumulation damaging trains and infrastructure.^[99]^[100] This event exacerbated ongoing issues, as Vy's annual report noted that Arctic conditions caused mechanical failures in multiple train sets, resulting in cancellations and reduced capacity persisting into the first quarter.^[72] Aging infrastructure and deferred maintenance have contributed to frequent signal system failures and track faults, with studies identifying a substantial backlog in repairs that amplifies disruptions from routine wear.^[101]^[102] Extreme weather events, such as the August 2023 bridge collapse on the Dovre Line due to flooding, forced a nine-month closure until May 2024, severely curtailing freight operations and highlighting vulnerabilities in under-maintained elevated structures.^[103] Passenger services have faced repeated overcrowding on high-demand routes, with complaints documenting trains exceeding seated capacity without adequate standing space management, particularly before fleet expansions.^[104] User reports from 2023-2024 consistently cite cramped conditions leading to discomfort and safety concerns during delays, though Vy maintains that such loading complies with regulatory limits on axle weights and evacuation protocols.^[105]^[106] These issues stem empirically from higher post-pandemic ridership volumes outpacing available rolling stock amid maintenance constraints, rather than isolated operational errors.^[107]

Economic and Competitive Issues

Vy, as a state-owned enterprise, operates in a market where competitive tendering for passenger rail contracts has been introduced since 2010, yet it has frequently retained operations through direct awards or winning bids, prompting critiques of the process's efficacy. For instance, in October 2024, the Norwegian Ministry of Transport directed the railway agency Jernbanedirektoratet to award Vy an interim contract for the Sør passenger services (Lot 1) without tender, citing procurement revisions amid EU regulatory pressures to end direct awards by December 2023.^[108] This pattern reflects structural advantages for Vy, such as established infrastructure access and familiarity with national networks, which competitors argue distort fair competition and limit incentives for cost efficiencies typical in privatized systems.^[109] Comparisons with Sweden highlight potential inefficiencies from Norway's state-dominated model. Sweden's franchised regional rail services and open-access long-distance operations have fostered greater competition, contributing to lower fares; Norway's standard return ticket fares average €0.33 per kilometer on the day of travel, the highest in Europe, versus comparatively lower rates in Sweden where cross-border shoppers exploit price differentials.^[110] ^[111] Agency theory analyses of state-owned enterprises suggest that such monopolistic or semi-monopolistic structures reduce performance incentives compared to private operators, as evidenced by broader studies on SOEs exhibiting inferior economic outcomes due to misaligned ownership goals.^[112] In freight, Vy's operations face erosion of market share to road haulage, with trucks dominating domestic and export flows owing to rail's infrastructural constraints. Rail handles approximately 4.2 billion tonne-kilometers annually as of 2022, but road transport claims the majority modal share for inter-Norway and northern Europe routes, exacerbated by worn-out tracks and capacity bottlenecks in key corridors like Eastern Norway.^[113] ^[114] ^[115] These systemic limitations, rather than isolated events, hinder rail's competitiveness against trucking's flexibility, despite rail's environmental advantages, underscoring state ownership's challenges in prioritizing capacity expansions amid fiscal constraints.^[116]

References

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Vy - Norwegian State Railways | Buses - Visit Norway
Vy (formerly NSB) is the national Norwegian railway company and offers train services in most of Norway and between Oslo and Gothenburg.
[2]
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Vy Group - regjeringen.no
Vy Group (Vygruppen AS), formerly NSB - Norwegian State Railways, is a limited company wholly state-owned by the Ministry of Transport.
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Contact information for the Vy Group | vy.no
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Our operational business areas | Rail, bus and more | vy.no
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The Bergen Railway was built in 1909 and runs over the highlands between Oslo and Bergen. These are the two largest cities in Norway. The Bergen Line is ...
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The Dovre Railway | Travel by train from Oslo to Trondheim
The train journey from Oslo to Trondheim takes about six and a half hours. The line has 26 departures per week in each direction.
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[PDF] Bane NOR's R28 Capacity Strategy
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[50]
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The zones apply to travel with Ruter and Vy's trains in Oslo and Akershus. You don't need to calculate or know which zones you will travel to. Use our journey ...<|separator|>
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[52]
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EL18 – Norske tog
The locomotives are produced by Adtranz and SLM in Switzerland. In total, 22 locomotives were produced and delivered from 1996 to 1997.
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NSB Class EL18 Electric Locomotives - Socimi
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Bergensbanen - Norske tog
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BM73 - Trainspo
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The FLIRT is a lightweight, flexible, modular train with multiple traction options, a modular platform, and a high low-floor area. It can reach speeds up to ...Missing: Vy | Show results with:Vy
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Class 92 – Norske tog
Class 92 is a diesel motor coach consisting of two carriages with traction on one of the carriages.Missing: Norge DMU
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Vy Buss AS is primarily a tender company operating contracts with public contractors such as Ruter, Skyss, AtB, Kringom, Fram, Østfold kollektivtrafikk.
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the train service in Western Norway during this contract period, for both commuters and leisure travellers, including: • A collaboration with tourism ...
[85]
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The government has decided to cancel the tender for train traffic in Eastern Norway and enter into direct negotiations with Vy and. Flytoget on the two traffic ...Missing: expansions | Show results with:expansions<|control11|><|separator|>
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[87]
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[89]
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[90]
[PDF] Financial presentation T1 2025 - Vy
Vy passenger train. MNOK. T1 2025. T1 2024. T1 2023. Number of train journeys - Norway (mill.) 22.4. 21.3. 21.1. Produced seat kilometres - Norway (mill.) 3 126.
[91]
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[92]
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Jan 11, 2024 · Train maintenance takes longer than usual in the cold because components need to thaw out first. This in turn increases waiting times at our ...
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[95]
Fact check: Which EU country has the most punctual trains?
Sep 8, 2025 · The EU average for high-speed and long-distance trains that arrived on time was 87%, according to the Commission. It's a different story for ...
[96]
Oslo rail renewal aims to cut delays by 30% by mid-2030s
Jul 9, 2025 · Bane NOR estimates that by the mid-2030s, the total number of delays and cancellations linked to infrastructure faults could be reduced by 30%.
[97]
Financial performance | Annual and interim reports | vy.no
The operating profit was NOK 493 million in 2024, an improvement of NOK 115 million from the previous year.Missing: Norge results
[98]
[PDF] 'A-/A-2' Ratings Affirmed Vygruppen AS Outlook Revised T
Jul 9, 2024 · - We expect the company's funds from operations (FFO) to debt to deteriorate to about 15%-16% over the next three years, before potentially ...
[99]
[PDF] Vygruppen AS Upgraded To 'A-' On Eastern Norway Contracts Award
Sep 22, 2023 · The stable outlook on VY indicates that FFO to debt will be about 28%-29% over 2023-2025, supported by a favorable regulatory framework and ...
[100]
More snow paralyzed public transport - Norway's News in English
More snow paralyzed public transport. January 17, 2024. Airports closed, bus service was cancelled all over the Norwegian capital and train service was shut ...
[101]
Winter weather snarls air, train travel across Europe | Reuters
Jan 17, 2024 · In Norway, trains stopped in some areas in the east of the country due to the weather conditions, train operator Bane Nor said. In Germany, an ...<|separator|>
[102]
Norwegian railways are worn out and have burst capacity
Jul 1, 2022 · Delays appear to be increasingly due to conditions at the infrastructure, and in the interviews in the study, stronger incentives for BaneNor ...<|separator|>
[103]
Railway investments will make the Norwegian transport sector greener
Apr 18, 2023 · There is a large maintenance backlog, as well as out-of-date signalling systems, old trains and poor mobile coverage on several stretches.
[104]
Extreme weather continues to be a problem for European rail freight
Jul 21, 2025 · The Norwegian Dovre line between Oslo and Trondheim was closed between August 2023 and May 2024, due to a bridge collapse following extreme ...
[105]
Avoid vy if you can - Review of Vy, Oslo, Norway - Tripadvisor
Rating 1.0 · Review by OnAir50324434221Sep 24, 2022 · Vy-trains services must be one of the worst in the world. The trains never arrive on time, they are often awfully crowded.
[106]
Read Customer Service Reviews of vy.no - Trustpilot
Rating 1.3 (815) Overcrowded train. Well done Vy. I know it's not your fault. Discount all those delays from my expensive monthly card. Advise people to take the car instead.
[107]
Why are the trains so crowded? - Vy
The fact that there are more passengers than there are seats is not a safety risk in itself. Nor is the fact that it is cramped to stand. The trains can have at ...Missing: Norway complaints
[108]
Why is there still a shortage of trains? | vy.no
Sep 13, 2024 · Trains were taken out of service for refurbishment (modernisation and/or the installation of the new ERTMS signalling system) and five were ...Missing: B5 | Show results with:B5
[109]
Norway plans interim operating contracts to revise passenger rail ...
Oct 28, 2024 · The Ministry of Transport has asked railway agency Jernbanedirektoratet to directly award state operator Vy an interim contract to run Lot 1 Sør passenger ...
[110]
New Norwegian government to stop open tendering for rail operation
Oct 15, 2021 · It's not a fair market to give Vy advantages of a 'protected home market' in Norway, without competition from other train operating companies, ...<|separator|>
[111]
Rail fares across Europe: The countries with the most expensive ...
Jan 9, 2023 · Norway is the most expensive country for train travel as a passenger must pay €50.40 to travel between Oslo to Kongsvinger with a return.
[112]
Comparing NSB and SJ - Oslo Forum - Tripadvisor
Nov 6, 2014 · In 2013 the average monthly wage in Norway was 38.500 NOK (£3531) while in Sweden it was 28.400 SEK (£2410). Train fares these days have a lot ...
[113]
[PDF] The Inferior Performance of State Owned Enterprises: Is it due to ...
An agency theory perspective on state versus private ownership suggests that economic performance levels by and large are the result of the incentives, costs, ...Missing: Vy | Show results with:Vy
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https://www.toi.no/regional-development-and-tourism/norwegian-railways-are-worn-out-and-have-burst-capacity
[115]
Norwegian railways are worn out and have burst capacity
Norwegian railway infrastructure is in an insufficient condition, capacity in Eastern Norway is limited and delays are due to infrastructural conditions.Missing: trucks bottlenecks
[116]
[PDF] Intermodal competition in Norwegian freight
Road transport is the dominant mode for freight movement between Norway and northern Europe, while sea transport has highest modal share for commodity flows ...
[117]
Rail freight in Norway won't stop growing - | UIRR
The first half of 2022 saw an eight per cent increase compared to the same period last year. In addition, many Norwegian companies have already applied to rise ...Missing: market share