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Workhuman

Workhuman is an Irish-American multinational technology company that develops and provides cloud-based (SaaS) solutions for employee recognition, rewards, and management, aimed at fostering positive workplace cultures and enhancing . Founded in 1999 as Globoforce by Eric Mosley and Eddie Reynolds, the company rebranded to Workhuman in 2019 to better reflect its mission of building "human workplaces" that prioritize recognition and social connection among employees. Co-headquartered in , , and , Workhuman serves organizations across more than 180 countries, including major clients such as Merck, , , and , with its platform having facilitated over 100 million recognition moments. The company's core offerings include its flagship Workhuman Social Recognition platform, which enables awards, gratitude expressions, and social feeds to boost morale and retention, alongside Workhuman iQ, an AI-powered tool for performance insights, skills development, and continuous feedback. These solutions are designed to address key challenges, such as reducing turnover—studies integrated into the platform show that employees receiving four or more recognitions have a 96% retention rate—and increasing through data-driven . Workhuman's approach emphasizes "Human Intelligence™," combining technology with behavioral science to create inclusive, connected work environments, and it guarantees ROI through measurable outcomes like a 45% reduction in voluntary turnover. Over its 25-year history, Workhuman has grown into a leader in the employee experience space, earning recognitions such as Momentum Leader in Spring 2025, Great Place to Work certification in the (November 2024–November 2025), and Best Workplaces for 2026. The firm employs values like , , and , using its own tools internally to maintain a high-engagement , and it continues to expand globally while innovating in areas like coaching and talent analytics.

Company Overview

Founding and Headquarters

Workhuman was founded in 1999 in , , originally as Globoforce by co-founders Eric Mosley and Eddie Reynolds. The initial focus was on developing early employee recognition software aimed at fostering more positive interactions. In , the company expanded to the , opening operations in , which laid the groundwork for its transatlantic presence. Workhuman is now co-headquartered in , , and . The company operates as a private multinational in the management (HCM) software industry, delivering cloud-based () solutions. As of 2025, Workhuman employs over 1,000 people globally.

Mission and Business Model

Workhuman's mission is to create workplaces by harnessing the power of employee to build winning cultures that enable people to do their best work. The company emphasizes fostering authentic connections, , and to reinvigorate organizational cultures for high performance, shifting from traditional practices to social that integrates appreciation with performance management and employee well-being. This philosophy aims to reduce turnover, enhance , and drive business outcomes by making employees feel valued and supported through meaningful moments. The business model revolves around a cloud-based SaaS platform delivering employee experience tools, primarily through subscription-based access that scales with user numbers and functionality. Revenue is generated via these subscriptions, along with fees for implementation services, consulting, and premium features such as customizable rewards and analytics integrations. This approach includes shared-risk pricing options to align with client ROI, ensuring ongoing platform updates, support, and optimization. Workhuman targets mid-to-large enterprises globally, including companies and fast-growing mid-market organizations across sectors like technology, finance, pharmaceuticals, and services, where improving retention and productivity through recognition is a priority. Founded in , the company serves organizations across more than 180 countries, connecting millions of users to support high-performance cultures.

History

Establishment and Early Development

Workhuman, originally founded as GloboGifts in , , in 1999 by Eric Mosley and Eddie Reynolds, began as an online platform for corporate gift certificates, envisioned by Mosley as an "Interflora for the corporate world." Mosley, a native and visionary in employee recognition technology, had prior experience as a software developer and consultant after graduating from , where he identified the potential for digital solutions in workplace appreciation. Reynolds, the technical co-founder whom Mosley met while working at CSK Software, brought expertise in to build the initial systems. In its early years, the company pivoted from simple gifting to a more comprehensive employee recognition model after recognizing demand for meaningful rewards in corporate settings. By 2000, Workhuman launched its first platform, pioneering recognition by enabling employees to send personalized rewards and messages, a novel approach at the time that integrated social elements into practices. This innovation, coded largely by Mosley in the nascent days, aimed to foster human-centered workplaces by shifting focus from top-down incentives to appreciation. The startup faced significant early challenges in building market awareness for social recognition amid a traditional landscape dominated by outdated, manager-led reward systems and limited digital adoption. A key hurdle was a legislative change that reduced incentives for employee gifts, forcing a strategic reevaluation and acceleration toward the recognition . Despite these obstacles, the focus on peer-driven rewards helped differentiate , laying the groundwork for its mission to create more empathetic work environments. To access the larger North American market, where recognition practices were more established but still ripe for innovation, operations relocated to the in 2005, with Mosley moving his family to , to establish it as a co-headquarters alongside . This expansion marked a pivotal step in scaling the platform internationally, enabling closer engagement with U.S. enterprises seeking modern tools.

Expansion and Product Evolution

Following the establishment of its platform in 2000, Globoforce experienced significant mid-2000s growth, particularly after relocating part of its operations to the in 2005, which facilitated expansion into the North American market. The company's social recognition platform evolved during this period to incorporate enhanced features for employee rewards and milestone celebrations, enabling peer-to-peer acknowledgments tied to achievements such as work anniversaries and performance goals, thereby strengthening across global teams. This development built on the core foundation by integrating a broader rewards , including redeemable incentives from a global network, to make recognition more personalized and scalable for enterprise clients. In the mid-2010s, Globoforce innovated further by introducing Continuous Management tools, which integrated real-time feedback mechanisms with its existing system to foster ongoing employee and alignment with organizational objectives. These tools allowed for crowdsourced performance insights and talent mapping, shifting from annual reviews to dynamic, continuous dialogues that enhanced feedback loops and reduced administrative burdens for managers. By embedding into performance processes, the platform helped clients like and improve retention and productivity through data-driven, social-driven evaluations. A notable event in 2013 was Globoforce's confidential filing for an (IPO) with the U.S. Securities and Exchange Commission, aiming to raise up to $75 million, but the company withdrew the filing in March 2014 due to unfavorable market conditions and insufficient investor demand at the targeted price range. Opting instead for sustained private growth, this decision allowed Globoforce to focus on product refinement and client acquisition without the pressures of public markets. Operational scaling during this era was supported by early investor backing from Atlas Venture and , which held significant stakes—31.4% and 41.5%, respectively—providing capital for international expansion and technology investments. From its startup origins, Globoforce transitioned into an established player in the management space, serving clients and growing its footprint in and . Employee numbers reflected this progress, increasing from 106 in 2010 to 222 by mid-2013, demonstrating steady team expansion to support product delivery and global operations.

Rebranding and Recent Growth

In February 2019, the company rebranded from Globoforce to , shifting its identity to better reflect a comprehensive focus on fostering human connections in the beyond traditional programs. The rebranding coincided with accelerated , particularly from to 2022, as the platform saw heightened adoption amid the rise of during the , with organizations seeking tools to maintain in distributed environments. Revenues increased 29 percent to $1.1 billion in 2022, up from $876 million the prior year, driven by expanded customer bases and demand for social solutions. In 2023, Workhuman faced economic headwinds, announcing a 10 percent in its global workforce of approximately 1,300 employees as part of a to realign investments across its U.S., , and other operations. This move affected roles in sales, marketing, and product development, reflecting broader tech industry pressures. By early 2025, the company marked a significant advancement with the release of its suite, an AI-powered set of features integrated into its to enhance on , skills development, and cultural insights through recognition data. This launch emphasized AI's role in amplifying human elements of work rather than replacing them, positioning Workhuman to address evolving needs. Complementing these developments, Workhuman pursued global office expansions, including a €2.8 million investment in Dublin facilities completed by late 2023 to support growing demand, and a tripling of its North American headquarters space in Framingham, Massachusetts, in 2024. These initiatives aligned with a strategic emphasis on hybrid work cultures, providing infrastructure for flexible, in-office collaboration while promoting tools for remote team cohesion.

Products and Services

Social Recognition Platform

The Social Recognition Platform is Workhuman's flagship cloud-based solution for employee appreciation, designed to foster a of and connection in the . It allows users to send and receive in real time through digital awards, messages, and badges, celebrating contributions, achievements, and personal milestones such as work anniversaries and life events. By integrating social media-like feeds and notifications, the platform reinforces organizational values and promotes cultural alignment, enabling employees to publicly acknowledge colleagues' efforts across teams and locations. Central to the platform are features that enhance usability and flexibility, including customizable rewards where administrators can tailor award types, points systems, and redemption options to align with company branding and employee preferences. It integrates seamlessly with systems, such as Workday, to synchronize employee data, automate milestone triggers, and ensure recognition ties into broader performance management without leaving native workflows. Mobile accessibility is provided via dedicated and apps, allowing users to nominate peers, view feeds, and redeem rewards on the go. Additionally, the platform offers global multi-language support, accommodating diverse workforces with localized interfaces and reward catalogs in multiple languages to ensure equitable participation. Originating in the early 2000s as part of the company's foundational efforts to humanize work environments, the platform has evolved from basic reward systems to a sophisticated tool emphasizing inclusivity through varied recognition formats that highlight diverse contributions and build social bonds. In practice, it supports daily peer nominations via simple, intuitive interfaces, which studies show contribute to higher employee morale, stronger team cohesion, and improved retention by making appreciation a habitual part of interactions.

Workhuman iQ

Workhuman iQ is an AI-powered tool that processes from employee activities to deliver actionable insights into organizational dynamics, including engagement trends, (DEI) metrics, and potential turnover risks. By leveraging over 100 million points from recognition interactions, it enables leaders to uncover patterns in employee sentiment and collaboration that traditional surveys might miss. The platform combines (NLP) on recognition messages with models to analyze implicit biases and cultural health in real time. Key features of Workhuman iQ include predictive modeling for employee sentiment, which forecasts turnover likelihood—for instance, employees receiving eight or more awards are 1.5 times less likely to leave—along with capabilities that compare impacts across teams, roles, and industries. Customizable dashboards, such as those for skills, retention, and DEI, allow users to visualize metrics like trends and talent gaps, supporting proactive strategies. The AI Assistant, powered by a -specific , provides on-demand queries for deeper analysis of performance and inclusion data. Workhuman iQ has evolved since the late 2010s as part of the company's broader analytics offerings, with significant enhancements in 2024 introducing generative AI for workplace insights and the 2025 Human Intelligence release integrating advanced AI for real-time recommendations. This update embeds features like iQ Snapshots for instant data visualizations and the Recognition Advisor for personalized guidance, drawing from social recognition data to refine cultural initiatives. The 2025 iteration emphasizes Human Intelligence™, a strategy that fuses AI with human-centered data to address fragmented workforce information. The tool benefits leaders by identifying "hidden influencers" through network analysis of recognition patterns, enabling targeted and project assignments, while optimizing initiatives via evidence-based recommendations that boost retention and . For example, it highlights skills and gaps in DEI efforts, empowering organizations to foster inclusive environments and drive measurable ROI from employee programs. Overall, Workhuman iQ transforms data into , helping mitigate risks like high turnover and low engagement.

Additional Solutions

Workhuman offers Continuous Performance Management as a suite of tools designed to facilitate ongoing feedback, check-ins, and , seamlessly integrated with its social recognition features to foster employee development and engagement. This approach moves beyond traditional annual reviews, emphasizing real-time conversations that align individual contributions with organizational objectives, and was introduced in the mid-2010s to address evolving workplace dynamics. By combining performance discussions with moments of recognition, the tools help reduce turnover and boost productivity, with studies indicating that organizations using such systems see improved rates. Complementing its platform, Workhuman hosts Workhuman Live, an annual global conference for HR leaders and workplace innovators, which began in and marked its 10th anniversary in May 2025 at the Rockies Resort in . The event features keynotes, workshops, and networking sessions focused on emerging trends like and employee , drawing thousands of attendees to explore strategies for building connected workplaces. In 2026, the conference will convene in , continuing its tradition of inspiring actionable insights for HR professionals. Additional integrations within Workhuman's ecosystem include well-being modules such as and , which enable organizations to celebrate personal milestones like births, marriages, or retirements, alongside professional achievements such as work anniversaries. These features promote a holistic approach to employee appreciation by recognizing both life and career moments, contributing to higher morale and a sense of belonging. For instance, allows teams to send personalized messages and rewards for significant personal occurrences, while automates celebrations of tenure to reinforce loyalty. All these offerings—Continuous Performance Management, Workhuman Live, and well-being modules—are delivered as modular add-ons to the core platform, allowing customization to create comprehensive employee experience suites tailored to diverse organizational needs. This ensures flexibility, enabling seamless enhancements to and without overhauling existing systems, ultimately supporting sustained cultural transformation.

Leadership and Culture

Executive Team

Eric Mosley serves as the CEO and co-founder of Workhuman, a role he has held since co-founding the company in 1999 with Eddie Reynolds. As a visionary leader, Mosley has driven the Workhuman movement, which emphasizes transforming workplaces through human connection and AI-powered recognition programs. Over more than two decades, he has pioneered human-centric approaches to work, developing concepts like Human Intelligence™ that leverage real-time recognition data and behavioral insights to improve leadership and culture. Mosley is also an accomplished author of The Crowdsourced Performance Review and co-author of The Power of Thanks and Making Work Human, and he frequently speaks at global events such as and the on topics related to recognition and inclusive workplaces. Tom Libretto is the President of Workhuman, where he oversees global operations, growth strategies, and all revenue-generating activities, including sales, marketing, and customer success. With over 20 years of experience in marketing leadership at global technology firms, Libretto previously served as at , where he led a team of 250 in scaling go-to-market efforts, and as Managing Director and Global Head of Digital Experience at . At Workhuman, he focuses on developing and scaling brand initiatives and customer marketing to support the company's expansion in human-centric solutions. Libretto holds an undergraduate degree from the and is a frequent at industry conferences like the World Federation of Advertisers and SXSW. KeyAnna Schmiedl is the Chief Human Experience Officer at Workhuman, guiding the organization's strategy on talent, total rewards, learning, culture, employee experience, organizational design, , and (DEI) initiatives. An award-winning HR leader, Schmiedl emphasizes employee well-being and transforming workplaces to prioritize belonging and accountability. Prior to joining Workhuman in 2023, she was Vice President of Social and Environmental Impact at and Global Head of Culture & Inclusion at , with earlier roles at and . Her achievements include the Diversity Leader Award from Diversity Journal®, recognition on Fortune's list in 2021, and being named a DEI Trailblazer by in 2021. Schmiedl earned an MBA in , an Advanced Graduate Certificate in Organizational Learning & Development from , and a BS in from . Jonathan Hyland is the at Workhuman, a position he has held since joining the company in 2001. He directs the company's IT architecture, systems development, and client implementation efforts while leading a technical team in focused on innovative solutions, including integrations for technologies. With over two decades of experience, Hyland brings expertise from prior consulting roles at Versatel in the and Esat Telecom, emphasizing scalable systems that support equal recognition opportunities across organizations. He holds a and a First Class Bachelor of Science in Electronics, Computers, and Telecommunications Engineering from , and is an associate member of the .

Company Culture

Workhuman's company culture is anchored in a set of core values that emphasize human-centered principles, including —defined as the combination of and —alongside for , customers, urgency, , and all individuals, particularly through valuing diverse perspectives. These values guide daily operations and decision-making, promoting a collaborative where employees are encouraged to rebound with , foster new ideas, and prioritize high standards in interactions and outputs. Internally, Workhuman applies its own social platform to its employees, enabling appreciation that reinforces the "human workplace" model by celebrating contributions and building connections among staff. This practice aligns with the company's commitment to creating high-performance yet kind cultures, where is integrated into everyday workflows to enhance and a sense of belonging. The organization places strong emphasis on diversity, equity, inclusion (DEI), and employee well-being, with policies that celebrate life events and promote inclusive practices to support diverse backgrounds, including race, gender, age, sexual orientation, and varied thinking styles. Well-being initiatives focus on fostering appreciation and upliftment, ensuring employees feel supported in both professional and personal capacities, such as accommodating working parents through flexible and empathetic environments. Employee testimonials highlight the impact of these cultural elements; for instance, and 2020 Cultural Energizer Kevin Fischer described feeling deeply appreciated and supported, particularly during the challenges of the , crediting the company's practices for maintaining morale. Similarly, Manager Lauren Van Duyn noted the supportive atmosphere as essential for balancing her role as a , underscoring how Workhuman's values translate into tangible daily experiences.

Funding and Financials

Investment History

Workhuman's investment journey began in the early with and initial venture from prominent backers. In 2002, provided the company's first institutional of approximately $2 million in a round, supporting its founding as Globoforce. This was followed in October 2004 by a $9.3 million Series B round led by Atlas Venture, with participation from , marking a key pre-2010s milestone in securing growth capital from established venture firms. By 2013, amid preparations for expansion, Workhuman filed an S-1 registration statement with the U.S. Securities and Exchange Commission for an but ultimately abandoned these plans the following year, opting instead to pursue additional private investments to maintain flexibility. Subsequent funding came from later-stage investors, including Lead Edge Capital, which participated in a 2019 growth round; Accomplice VC; and Top Tier Capital Partners, contributing to the company's scaling efforts in the employee recognition software space. A pivotal moment occurred in June 2020, when Intermediate Capital Group (ICG) led a €108 million ($120 million) round by acquiring a minority stake, an investment that propelled Workhuman to status. The from Globoforce to Workhuman had occurred the previous year, in 2019. Workhuman has raised approximately $15 million in primary equity financing across early rounds, with additional growth through secondary investments including the 2020 ICG round. In 2023, tensions with ICG led to a filed by Workhuman against the investor in , alleging breaches related to share rights and . The dispute continued into 2025, with a ruling in February 2025 addressing aspects of the conflict but not fully resolving it, impacting shareholder relations.

Valuation and Revenue

In 2020, Workhuman achieved a valuation of $1.2 billion following a funding round, marking its attainment of status. The company's gross revenues grew from $876 million in 2021 to $1.1 billion in 2022, reflecting a 29 percent increase driven by expanded enterprise adoption of its social recognition platform. Alternative estimates for 2024 place platform revenues (net) at approximately $320 million, though recent filings report overall gross revenues reaching $1.15 billion for that year. Amid economic volatility, Workhuman implemented layoffs in , reducing its global workforce by about 10 percent to optimize its cost structure and align investments with long-term profitability goals. The company conducted further workforce reductions in May and July 2025, affecting multiple levels amid ongoing restructuring efforts. Looking ahead, Workhuman projects steady growth in its offerings, supported by enterprise subscriptions and innovations in integration, while prioritizing sustainable profitability over rapid expansion.

Customers and Market Impact

Notable Clients

As of 2024, Workhuman served over 280 customers globally, with a primary focus on enterprises across various industries. Following its 2019 rebranding from Globoforce, the company experienced significant client base expansion, achieving status in 2020 and continuing to grow its enterprise footprint. The platform supports more than 7.7 million users across its customer base, as of 2025. Among its notable clients are several prominent technology firms. Symantec has utilized Workhuman's platform to consolidate its culture initiatives, implementing recognition programs that align with global total rewards strategies. partnered with Workhuman to integrate social recognition into its employee ecosystem, supporting cultural alignment post-merger. Intuit employs the platform to foster human connections at scale, enhancing its recognition efforts for teams. Cisco leverages Workhuman for a global peer-to-peer recognition program tied to core values, aimed at boosting across its workforce. In other sectors, Workhuman supports and leaders. JetBlue has adopted the recognition platform to link peer praise with crew member motivation and service delivery. uses it to celebrate service milestones and build a culture of appreciation in its global hotel operations.

Industry Influence

Workhuman has played a pivotal role in shaping management (HCM) trends by emphasizing social as a core driver of and engagement. Joint research from Gallup and Workhuman reveals that employees who receive consistent are 45% less likely to voluntarily turn over after two years, demonstrating how these programs can mitigate high turnover costs—potentially saving organizations millions annually through reduced . Additionally, Workhuman's platforms leverage data to advance (DEI) initiatives; for example, by analyzing over 50 million recognition moments to uncover biases and inform equitable cultures. The company's thought leadership has further influenced HCM discourse, particularly in adapting to evolving work environments. Through its "The Evolution of Work" report series from 2023 to 2025, Workhuman examines hybrid work models, generational differences in , and the imperative for personalized employee experiences, offering data-backed recommendations that guide leaders in building resilient, human-first organizations. These insights highlight recognition's integration with broader strategies for , drawing from surveys of thousands of workers to address persistent challenges like and . Workhuman's market leadership underscores its broader impact on shifting HR toward human-centered approaches, especially in the post-pandemic era. Ranked #1 in employee software by G2's 2025 Enterprise Grid Report, the company has driven adoption of empathetic tools that prioritize connection and purpose, helping organizations combat retention crises by promoting cultures of appreciation and . This influence is evident in collaborative studies, such as those with Gallup, which advocate for as a foundational element in creating thriving workplaces amid ongoing disruptions.

Awards and Recognition

Key Accolades

Workhuman has received Great Place to Work Certification in the United States from November 2024 to November 2025 and in Ireland from September 2024 to September 2025. The company was also named to Built In's 2025 Best Places to Work lists, including the 100 Best Large Places to Work in , 100 Best Places to Work in , 100 Best U.S. Large Companies to Work For, and 100 Best U.S. Companies to Work For. Workhuman was named one of Ireland's Best Workplaces for 2026 by Great Place to Work. In product accolades, Workhuman was ranked as the #1 vendor in employee by in the Spring 2025 Enterprise Grid Report and designated a Momentum Leader in the same evaluation. Shortlister ranked Workhuman Social Recognition as #1 among employee recognition platforms in its 2025 assessments. Workhuman has been acknowledged for innovation in management (HCM) through industry reports, including Forrester Consulting's Total Economic Impact (TEI) released in July 2025, which modeled $55.5 million in benefits over three years for a composite organization using its platform. named Workhuman a Leader and the only Star Performer in its 2025 Rewards and Recognition Solutions PEAK Matrix Assessment. Workhuman Live, the company's annual , marked its tenth year in 2025 as a premier event, drawing leaders to discuss workplace culture, recognition, and human-centered strategies.

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