Fact-checked by Grok 2 weeks ago

BT Mobile

BT Mobile is a (MVNO) in the , owned by plc, that provides consumer services including SIM-only plans, pay-monthly handset contracts, and bundled packages integrated with BT's offerings. Launched on 25 March 2015, ahead of the completion of BT's acquisition of in 2016, it marked BT's return to the consumer mobile market after a 13-year absence since divesting its previous mobile arm, which became O2. Operating exclusively on EE's infrastructure—the UK's largest and most awarded mobile network for coverage and reliability—BT Mobile delivers and services with unlimited minutes and texts on most plans, emphasizing high-speed data and extensive nationwide reach. Notable features include exclusive discounts for customers, such as halved prices on SIM-only deals and doubled data allowances under the program, along with inclusive extras like a Roam Abroad Pass for roaming and access to services such as or . The service has grown rapidly, attracting over 100,000 customers within its first three months and earning high ratings for value, particularly for families and subscribers, with plans starting from £10 per month for 20GB of data. As part of Group's strategy to converge fixed and mobile services, Mobile supports advanced features like , standalone connectivity in major cities, and partnerships for content such as Sports and , positioning it as a competitive option in the UK's telecom landscape.

Overview and History

Launch and Evolution

BT Mobile was launched in March as a (MVNO) by the division of , marking the company's return to the consumer mobile market after a 13-year absence following the sale of its previous mobile operations. The debuted with SIM-only plans on the network, targeting BT's existing customer base with discounted rates and the option to bundle up to five mobile plans on a single bill to support family usage. This integration aimed to leverage BT's fixed-line strengths, offering halved prices for subscribers—from £5 per month for 500MB data, 200 minutes, and unlimited texts—while providing free access to BT hotspots and BT Sport app streaming. Key milestones in BT Mobile's early development included the immediate availability of services upon launch, which attracted over customers within , and the expansion to unlimited data options as part of the BT Plus converged plans introduced in May 2018. The service further evolved with the rollout of access beginning in October 2019, initially covering more than 20 cities and towns, and the launch of unlimited data plans for BT Halo customers in November 2019 to enhance converged mobile and experiences. In early 2021, amid the , BT Mobile supported remote learning and connectivity by providing free unlimited mobile data to families without fixed access, in partnership with the , while also enabling unlimited data on mobile plans during home outages as part of its "Keep Connected Promise." Through 2025, BT Mobile continued to benefit from ongoing network upgrades via the EE infrastructure, which acquired in 2016, improving coverage and speeds for its MVNO operations. A significant strategic event occurred in 2023 when announced plans to consolidate consumer mobile services under the EE brand, leading BT Mobile to stop accepting new customers in of that year. However, by March 2025, BT reversed this direction in a strategy shift, confirming the retention of the BT brand for consumer products to maintain distinct market positioning alongside EE. In November 2025, a lawsuit was approved to proceed against and other mobile operators over alleged overcharging on handset-airtime contracts.

Ownership and Operations

BT Mobile operates as a division of Group plc, a multinational holding company headquartered in and publicly listed on the Stock Exchange under the ticker BT.A. As of 2025, Group's major shareholders include Bharti Global, which holds approximately 24.5% of shares following its acquisition of Altice's stake, and with around 12% ownership. The service functions as a (MVNO), leasing and infrastructure from , a wholly owned subsidiary of acquired in 2016, to deliver its mobile offerings without owning physical network assets. This arrangement enables BT Mobile to provide nationwide 4G and 5G coverage while leveraging EE's established infrastructure for operational efficiency. In terms of operational scale, BT Mobile contributes to BT Group's division, which reported 15.6 million connections at the end of FY2025 (year ending 31 March 2025), including significant growth in adoption to 13.2 million connections. A substantial portion of these customers integrate their services with BT's offerings through unified billing, facilitating bundled packages that enhance and . BT Mobile adheres to regulatory standards set by , the UK's communications regulator, including requirements for number portability and effective handling. In 2025, BT Group achieved a rate of 87% within one week for services, surpassing industry averages, though it faced fines totaling £20.3 million related to contract transparency and emergency call routing issues. Additionally, in July 2025, enforcement led to £18 million in customer refunds for contract-related breaches. Financially, mobile subscriptions within the generated £3.5 billion in for FY2025, representing a key component of the segment's total £9.7 billion, with cost savings driven by shared infrastructure enabling and reduced . This model supports BT Group's broader strategy of integrating fixed and mobile services to drive profitability amid competitive pressures in the UK market.

Products and Tariffs

SIM-Only Plans

BT Mobile ceased accepting new customers for standalone SIM-only plans in October 2023 as part of the integration with , redirecting prospective users to 's offerings or bundled BT services. Existing customers, however, can retain or renew their SIM-only contracts, which generally feature 12- or 24-month terms with no long-term commitments beyond the initial period. As of November 2025, these plans are exclusive to Broadband customers, with deals starting at £10 per month for 20GB of data including unlimited minutes and texts. These legacy SIM-only deals typically include unlimited UK minutes and texts across all plans, with data allowances varying from as low as 500MB to unlimited options. Pricing starts around £5 per month for basic data tiers and reaches up to £25 for unlimited data on 24-month contracts, subject to annual price adjustments such as the £1.50 increase applied from March 31, 2025. roaming is supported up to 50GB under the policy on plans with more than 50GB of data allowance, with access included at no extra cost where coverage is available. Contract flexibility remains a key aspect for ongoing customers, including 30-day rolling options after the initial term. While standalone plans do not offer bundling discounts, broadband customers can access enhanced EE-based SIM-only deals with up to £5 monthly savings. In 2025, no new pricing tiers such as Essential, Unlimited Lite, or Unlimited Max have been introduced for Mobile SIM-only services, and speed caps (e.g., 25Mbps on lower plans) are not actively applied to existing contracts.

Bundled Broadband and Mobile Plans

BT Mobile provides bundled plans that integrate mobile services with BT's broadband offerings, allowing customers to combine EE-powered mobile tariffs with Full Fibre or for cost savings and enhanced reliability. These bundles are designed primarily for existing broadband subscribers, offering discounts on mobile add-ons such as up to 50% off data-inclusive plans and double data allowances through the BT-EE partnership. A key bundled offering is BT Halo, which pairs with connectivity on EE's , providing seamless to during home outages with unlimited data activated automatically on compatible plans. Customers benefit from a 10% monthly discount on EE tariffs when added to BT , along with priority support through the Home Tech Experts service, which includes in-home visits, annual check-ups, and a £100 on Complete extenders. Billing is unified via the My BT for easy management of both services. In 2025, has enhanced these bundles with free upgrades to Full Fibre 100 speeds for eligible customers as coverage expands, supporting integration with higher-tier options up to 900Mbps. Fibre subscribers receive double data as a standard perk, promoting upgrades from legacy connections amid 's ongoing migration to full fibre infrastructure. These packages target 's roughly 8.2 million consumer customers, incentivizing retention and through simplified and exclusive perks that reduce overall costs compared to standalone subscriptions.

Network and Technology

Coverage and Availability

BT Mobile operates exclusively on the EE network, providing customers with access to its extensive infrastructure across the . As of 2025, EE's coverage reaches 99% of the population outdoors, while is available to over 87% of the population, according to 's Connected Nations Spring 2025 update and EE's performance reports. Indoor coverage is robust, with signal penetrating approximately 99% of premises, though performance can vary in densely built urban environments or remote rural areas. Urban areas benefit from near-complete 5G deployment, such as in where coverage is effectively 100% in key districts through extensive installations and spectrum utilization. In contrast, rural regions have seen targeted improvements via EE's participation in the Shared Rural Network (SRN) program, which contributed to achieving 95% geographic 4G coverage across the by June 2025—a year ahead of schedule—through extensive rural site upgrades. Overall network reliability is exemplified by EE's recognition as the UK's best overall mobile network in the RootMetrics UK RootScore Report for the first half of 2025, with call success rates exceeding 98% in tested scenarios. For international travel, BT Mobile includes roaming in the EU and EEA under its "Roam Like Home" policy, allowing customers to use their plan's data, minutes, and texts up to their allowance at no extra cost across 47 destinations. Outside these zones, worldwide roaming is available via add-ons, such as the Travel Data Pass at £6 per day for 500MB in select countries including the , , and UAE. BT Group has outlined ambitious expansion plans in its 2025 report, "Driving Growth: The £230bn Opportunity of Improved Mobile Networks," projecting that enhanced coverage could deliver up to £230 billion in economic benefits by 2035 through better connectivity for productivity, transport, and public services. aims to achieve 99% population coverage with Standalone technology by the end of its 2030 financial year, four years ahead of competitors, via ongoing investments in and backhaul.

Speeds, 4G/5G, and Performance Enhancements

BT Mobile, operating on the network, provides access to advanced and services across the , with availability expanding to major areas and beyond. In the first half of 2025, median download speeds reached 241.2 Mbps nationwide, according to RootMetrics testing, while peak speeds in urban locations can exceed 730 Mbps at the 95th . fallback delivers reliable connectivity with overall median download speeds contributing to an aggregate of 110.8 Mbps when combined with usage. These speeds support high-bandwidth activities like streaming and , though actual performance varies by location, device, and . To enhance data performance on base plans, BT Mobile offers the Extra Speed add-on for £4.18 per month on a 30-day rolling , which removes speed limitations on compatible devices. This add-on increases maximum 4G download speeds from 30 Mbps to up to 60 Mbps, enabling average speeds of 24-30 Mbps in supported areas, and applies where coverage is available without additional hardware requirements. It is particularly useful for users on older plans with inherent caps, allowing faster data usage without changing tariffs. Independent testing by RootMetrics in 2025 confirmed BT Mobile's network—via —delivers the best overall experience in the UK, based on over 625,000 tests across the nation and 16 major cities. Key metrics include superior availability, reliability, and download speeds, outperforming competitors in video streaming, data throughput, and accessibility. remains competitive for , with median figures around 30 supporting responsive applications, though enhancements in standalone aim to reduce this further for real-time uses like . A major performance upgrade in 2025 was the launch and expansion of standalone 5G, rebranded as 5G+ by BT Group, which operates independently of 4G infrastructure for improved efficiency. Rolled out in phases starting March 2025, 5G+ reached over 34 million people across 50 towns and cities by mid-year, with plans to cover 130 locations and 41 million users by spring 2026. In October 2025, BT Group rebranded standalone 5G as 5G+ and announced expansion to over 130 locations by the end of 2025, reaching 41 million users by spring 2026. This architecture provides up to 10 times greater device density capacity compared to 4G—supporting up to 1 million devices per square kilometer—making it ideal for crowded urban environments like stadiums and transport hubs. Advanced technologies like RAN Coordination further boost capacity by 20% during peak times without new infrastructure. BT Mobile supports and VoLTE on a wide range of modern devices, ensuring seamless compatibility with features. activation is available via for dual-SIM functionality on compatible hardware, including models from XS onward, 3 to 10 series, to S25 series, and various , , and devices. VoLTE enables high-definition voice calls over / networks on these same devices, with providing annual compatibility checks and updates through their support resources to accommodate new releases. This broad support—spanning hundreds of models—facilitates easy migration to faster networks without physical SIM swaps.

Connectivity Features

Wi-Fi Calling and 4G Calling

BT Mobile offers as a standard feature across all its plans, including SIM-only, Family SIM, and bundled phone contracts, enabling customers to make voice calls and send text messages over any compatible network in the without consuming mobile data allowance. This service utilizes the customer's existing minutes and texts bundle, providing reliable connectivity in areas with poor cellular coverage, and supports seamless to the network when moving out of Wi-Fi range, provided 4G Calling is enabled on the device. Customers also benefit from unlimited access to over 5 million BT and hotspots across the for enhanced connectivity during calls. Complementing , BT Mobile's —also known as (VoLTE)—has been available to all customers since its launch in April 2018, allowing voice calls to be placed directly over the network without dropping to . This technology supports high-definition () voice for clearer audio quality and permits simultaneous use of mobile data during calls, ensuring uninterrupted browsing or app usage. Key features of these services include support for calls, which can be routed through or ; however, over , services cannot identify the caller's location, so it should be used only as a last resort—prefer mobile signal or a if possible. contributes to optimization by reducing the need for constant cellular signal searching in weak coverage areas, potentially extending device runtime compared to traditional fallback. In 2025, BT Mobile has advanced its calling capabilities through integration with Standalone ( SA) networks, introducing Voice over New Radio (VoNR) in select areas as part of early real-world deployments. This upgrade allows voice calls to operate natively on infrastructure, reducing call setup times to approximately 1 second and enhancing overall reliability for HD voice and data concurrency. Compatibility requires activation through device settings rather than a dedicated app, with support for iOS devices running 11.3 or later on and newer models, and most modern Android devices on 7.0 or higher, though exact support varies by manufacturer. Users can enable the feature via the phone's native settings menu—such as Settings > Phone > on or Settings > Network & Internet > Mobile Network on —to ensure optimal performance with BT Mobile's network.

Voicemail and Messaging

BT Mobile provides a standard service that automatically diverts unanswered calls after a set number of rings, allowing users to retrieve messages by dialing 1571 from their BT Mobile phone at no additional cost within the . This service includes options for PIN protection to secure access, customizable personal greetings that users can record and update as needed, and notification alerts sent via or the My BT to inform users of new messages. Messages are stored for up to 30 days. For enhanced access, can also be managed through the My app for broader management. Mobile plans include unlimited and messaging within the , ensuring no additional charges for standard text communications. The service also supports () on devices and via the network, enabling rich media sharing, read receipts, typing indicators, and higher-quality group chats when both parties have compatible apps enabled. In 2025, BT Mobile benefits from network-level spam blocking powered by EE's Scam Guard, which uses to detect and prevent nuisance calls, blocking millions of potential attempts daily across the network. For international use, diversion remains active while , and users can retrieve messages abroad by dialing their own BT Mobile number, pressing * when the greeting starts, and entering their PIN; retrieval is subject to standard call rates, such as 35p per minute if outside any included allowance.

Additional Services and Features

BT Wi-Fi Access

BT Mobile customers gain access to the UK's largest network, comprising over 5 million s provided by and its sister company , encompassing public locations such as cafes, hotels, and shopping centers, as well as guest access to and home routers. This extensive infrastructure allows users to connect seamlessly without additional cost, leveraging the combined resources of 's longstanding hotspot service and 's complementary network to ensure broad availability across urban and suburban areas. Connection is facilitated through automatic detection and login for eligible devices, where the BT Wi-Fi app enables initial authentication via a user's BT ID or email, after which devices auto-connect upon entering hotspot range. For BT Mobile SIMs, authentication often utilizes SIM-based methods, particularly in specialized environments, ensuring a frictionless experience without manual intervention each time. Importantly, all data consumed via these hotspots is unlimited and does not count toward a user's mobile data plan allowance, thereby preserving cellular data for areas without Wi-Fi coverage. The service offers download speeds of up to 144 Mbps under optimal conditions, supporting efficient browsing, streaming, and downloads, though actual performance may vary based on signal strength and . Security is maintained through required credentials and standard protocols, with sessions automatically terminating when users move out of range. In 2025, expansions have enhanced integration with public transport, providing full Wi-Fi coverage at all stations for BT Mobile users, who connect automatically by selecting the "EE Wi-Fi-Auto" network and configuring authentication. This development extends reliable connectivity to commuters in below-ground environments, complementing cellular services like for voice continuity.

Mobile App Functionality

The My BT app is the official application for BT Mobile customers, enabling seamless management of accounts and services directly from smartphones. Core functions include viewing and paying bills, with summaries of extra charges and estimated next bill amounts accessible in a few taps. Usage tracking provides real-time monitoring of data, minutes, and texts remaining on , updating upon app refresh or opening, and supports viewing multiple under one account. Plan upgrades and additions, such as enhancing packages or adding flexible options, can be initiated via intuitive one-tap interfaces within the app. Security features emphasize user protection, with biometric login options like fingerprint available after initial BT ID setup, alongside traditional 4-digit PIN access for quick and secure entry. The app also facilitates eSIM management through integration with device settings, allowing customers to activate digital profiles received from without physical cards. Alert notifications inform users of approaching usage limits or low balances via push updates, helping prevent overages. For broadband-integrated users, the app links directly to BT ID, permitting unified bundle management across and home services in a single . As of November 2025, the My BT app remains available on both and platforms, boasting a 4.0-star rating from over 119,000 reviews on the and a 3.3-star rating from more than 22,000 reviews on , reflecting its widespread adoption with millions of downloads. Recent enhancements focus on improved real-time data accuracy and streamlined navigation, though no major AI-driven or features have been introduced for mobile-specific tools. The app briefly supports access to transcripts for eligible plans, complementing broader messaging options.

TNT Sports Integration

BT Mobile customers can access TNT Sports, the rebranded successor to BT Sport launched in 2023, as an optional add-on service costing £20 per month via the discovery+ app on mobile devices or through for compatible bundles. This integration allows seamless streaming of premium sports content directly within the BT Mobile ecosystem, particularly benefiting users on higher-tier plans where the service is included at no extra cost, such as SIM-only deals priced above £20 monthly. The core content includes live broadcasts of 52 matches per season, every and Europa League fixture, international events, UFC fights, and additional like and , complemented by on-demand highlights, replays, and exclusive analysis. This offering positions TNT Sports as a key enhancement for BT Mobile subscribers seeking comprehensive sports coverage without separate subscriptions. In 2025, the service maintains its post-rebranding structure while introducing promotional discounts, such as £5 monthly for the first three to six months on select bundles, to encourage adoption amid ongoing migrations to platforms. Mobile-specific perks emphasize portability and quality, with support for multi-device streaming—up to two simultaneous streams across smartphones, tablets, laptops, and compatible smart TVs—ensuring flexibility for users on the go. Premium subscribers benefit from 4K Ultra HD streaming capabilities on 5G-enabled devices through the discovery+ app, delivering enhanced visual experiences for live events without buffering issues on high-speed networks. While specific data allocations for streaming are not designated, unlimited data plans mitigate consumption concerns, as standard-definition viewing typically uses around 100MB per 10 minutes.

Customer Management Tools

Parental Controls

BT Mobile provides parental controls primarily through its network-level content filtering, which is activated by default on all SIMs and can be managed via the MyBT online dashboard or mobile app for family plans. The family manager, typically the bill payer, accesses a dedicated section in MyBT to customize settings for each family member's SIM, including content restriction levels and spending limits to safeguard against excessive usage or unauthorized charges. These controls are free and available on all BT Mobile plans, including family SIM options that allow up to five additional SIMs with shared management tools. Content filtering operates at the DNS level to block access to inappropriate mobile websites, with three configurable levels: "Light" (default), which restricts categories such as pornography, violence, drugs, alcohol, hate speech, self-harm, and 18+ rated content; "Strict," adding blocks for unmoderated social networking, dating sites, and chat rooms; or "Off" for no restrictions. This setup helps prevent exposure to adult sites but does not extend to app downloads or in-app purchases, which require device-level controls. Parents can also adjust spending caps per SIM from £0 to £40 per month to limit extra charges for out-of-bundle calls, texts, or data roaming, with the default at £40. Monitoring features include access to usage reports in the MyBT , offering summaries of data consumption, call, and text patterns for each , though real-time alerts are limited to notifications for approaching spending caps or allowances rather than comprehensive overage warnings. While app-based setup is available through the MyBT app for quick adjustments, advanced monitoring like weekly pattern reports is viewed via the . These tools support family safety without additional cost, aligning with BT's commitment to online safety standards.

Account Management Options

BT Mobile customers can manage their accounts through the My BT online , which enables users to log in with their BT ID to view bills, track usage, make payments, and modify contracts such as upgrading plans or adding services. The portal also supports the addition of optional device protection plans, though specific costs vary by device and coverage level. Customer support for BT Mobile is available 24/7 via phone at 0800 800 150 for existing customers seeking assistance with billing, technical issues, or account adjustments. Live chat is offered through the BT website for real-time queries, complementing in-person support at over 400 BT and EE stores across the UK, where customers can handle account-related tasks like plan changes or device troubleshooting. Self-service options include free number , initiated by requesting a Porting Authorisation Code () via phone, text to 65075, or the My portal, with transfers typically completing within one working day if requested before 3pm on a weekday. Mobile handles PAC code requests at no charge and processes incoming ports efficiently to minimize downtime. For unresolved issues, customers can escalate complaints internally through 's dedicated process before referring to the Communications or if needed within eight weeks of the final response. Loyalty initiatives for Mobile include referral rewards, where eligible customers can earn credits or vouchers—previously up to £25 per successful referral—though program availability should be confirmed via the My BT portal as terms evolve. Annual plan reviews are facilitated through the portal or support channels, allowing customers to assess usage, adjust allowances, or renew contracts to optimize value. Accessibility features prioritize vulnerable customers, including those with disabilities or financial hardships, through BT's vulnerability policy that offers tailored support such as simplified communication options. Priority assistance is provided via dedicated queues in phone and chat support, ensuring faster resolution for qualifying individuals, while tools like Relay enable text-based calling for those who are deaf or hard of hearing.

Transitions and Future Developments

Brand Migration to EE

In 2022, BT Group announced a strategic plan to consolidate its consumer offerings under the brand, positioning it as the flagship for and services while deprioritizing the brand. This initiative aimed to streamline operations and leverage 's position as the UK's leading network. By late 2023, the process advanced with the launch of the "BT and Together" marketing campaign, which promoted integrated services and began transitioning select BT consumer customers, including subscribers, to . Customer migrations commenced in early 2024, focusing on voluntary switches for out-of-contract users and bundled service holders, with an emphasis on maintaining service continuity. The process for mobile customers generally involves automated swaps to preserve existing phone numbers and an effort to match tariffs, including commitments to avoid immediate price increases for legacy plans during the transition. However, from March 31, 2025, new and re-contracting mobile customers across both brands faced a £1.50 monthly price rise, affecting post-migration billing. The has encountered several challenges in 2025, particularly for mobile users. Reports highlight customer complaints regarding processing delays averaging several weeks, billing discrepancies that required manual resolution, and temporary service disruptions during SIM activations. Industry analysis notes that while over 90% of reported billing issues were addressed, the volume of difficulties led to frustration among affected users, prompting to enhance support resources. Post-migration outcomes have included enhanced access to EE's advanced 5G network, which covers 85% of the population and supports standalone 5G in 50 locations, offering faster speeds and greater reliability compared to prior BT Mobile provisions. However, BT branding has been retained for certain bundled services and legacy customers opting out of full transition. In a significant development in March 2025, reversed its full consolidation plans, confirming the BT brand's ongoing role in the consumer market alongside EE to avoid alienating established users. The overall now targets selective migrations through 2026, with opt-out provisions available for legacy BT Mobile subscribers.

Recent Strategic Updates

In 2025, BT Mobile intensified its rollout strategy, announcing an ambition to achieve standalone coverage for 99% of the population by the end of fiscal year 2030, four years ahead of government targets. This commitment builds on earlier projections from a July 2025 BT report, which estimated that enhanced and coverage could unlock up to £230 billion in economic benefits for the by 2035, including £3 billion for rural economies through improved and automation. The initiative aims to address coverage disparities, particularly in built-up and remote areas, positioning BT Mobile as a leader in next-generation mobile infrastructure. To counter emerging competition in the budget segment, explored options for a new low-cost mobile brand in October 2025, potentially through launching a dedicated venture or acquiring a (MVNO). This move targets rivals like and , who are entering the telecoms market with affordable eSIM-based services, while preserving 's premium positioning for existing BT Mobile customers. Such a strategy would allow BT to diversify its consumer offerings without disrupting its core network. In November 2025, BT announced a partnership with to integrate satellite connectivity for rural areas starting in the latter half of 2026, aimed at bridging coverage gaps in mobile and broadband services. This collaboration will enable BT Mobile users in underserved regions to access high-speed services via low-Earth orbit satellites, complementing terrestrial networks and supporting ongoing brand migrations to EE. BT Mobile advanced its sustainability efforts in 2025 with the release of the Climate Transition Plan, targeting net-zero operational emissions by March 2031 and emphasizing mobile-specific initiatives like device recycling programs to reduce e-waste. These include partnerships for refurbishing and reselling mobile devices, aligning with broader goals to minimize environmental impact across operations. Under CEO Allison Kirkby, reaffirmed its market position in March 2025 by retaining the BT consumer brand alongside , reversing prior plans to phase it out and focusing instead on a multi-brand approach to appeal to diverse customer segments. This strategic rethink prioritizes among older demographics while leveraging for premium services, ensuring BT Mobile's continued relevance in a competitive landscape.

References

  1. [1]
    Mobile phones, data plans, SIM Only & more | BT Mobile
    ### Summary of BT Mobile
  2. [2]
    BT returns to mobile phone market - BBC News
    Mar 25, 2015 · BT announces it is to start selling mobile phone subscriptions again in the UK, 10 years after it pulled out of the market.
  3. [3]
    BT returns to mobile-phone market with airtime deals - The Guardian
    Mar 25, 2015 · BT has returned to the consumer mobile market after a 13-year absence by offering 4G subscriptions with prices starting at a budget £5 a month.
  4. [4]
    BT Mobile launch shakes up UK market - WIRED
    Mar 25, 2015 · BT has launched the UK's newest consumer mobile network, offering 4G data, free BT Sport and heavy discounts for its broadband subscribers.
  5. [5]
    BT Mobile Review - Is BT a good choice?
    Rating 4.0 · Review by 4G.co.ukApr 28, 2023 · Which network does BT Mobile use? BT Mobile uses EE's network, meaning they share infrastructure and coverage for 5G, 4G, 3G and 2G. This is no ...
  6. [6]
    BT Mobile review 2025 | Is BT Mobile any good? - MoneySuperMarket
    Sep 16, 2022 · Because BT Mobile uses EE's network, coverage is as good as it gets. It's the best 4G network in the UK, with impressive coverage and dependable ...Our BT Mobile review in... · BT Mobile SIM-only plans · BT Mobile roamingMissing: overview | Show results with:overview
  7. [7]
    BT Mobile review: The best network for family plans
    Rating 4.0 · Review by Stuart AndrewsDec 8, 2022 · BT Mobile still offers the best value for BT Broadband subscribers, closer integration with EE may one day spell the end of BT Mobile as a separate network.Missing: overview | Show results with:overview
  8. [8]
    BT Mobile review: why they were our overall best-rated network
    Rating 4.5 · Review by SIM SherpaMar 8, 2022 · They offer unbeatable 4G speeds, unbeatable 4G coverage and all the network features of a main operator you'd expect, like WiFi calling and 4G calling.Missing: overview | Show results with:overview
  9. [9]
    BT Mobile brings in 100,000 4G customers in just 3 months
    Jul 31, 2015 · In results up to the 30th of June 2015 BT reveals that it's already signed up more than 100,000 consumer customers to its 4G mobile network.<|control11|><|separator|>
  10. [10]
    BT: Mobile upgrades in the UK could add $309 billion
    Jul 15, 2025 · BT and Assembly Research estimate improved 5G SA coverage could add up to $309 billion to the UK economy by 2035, driven by automation, connectivity and energy ...<|control11|><|separator|>
  11. [11]
    BT Confirms New BT Mobile 4G Service On EE's Network
    Mar 25, 2015 · BT Confirms New BT Mobile 4G Service On EE's Network. Ingrid Lunden. 2:11 AM PDT · March 25, 2015 ... launching a new BT Mobile offering ahead of ...
  12. [12]
    BT gets back into mobile with a trio of SIM-only 4G plans - Engadget
    Mar 25, 2015 · Broadband customers can also add up to five discounted mobile plans to a single bill, in case the whole family needs kitting out. Minutes, texts ...Missing: integration | Show results with:integration
  13. [13]
    BT launches 'BT Plus', a range of unique converged fibre and 4G ...
    May 23, 2018 · ... unlimited data to keep customers connected at home while their broadband is repaired. ... Customers get a £5 a month discount on any BT Mobile ...
  14. [14]
    BT Mobile launches 5G smartphone plans for consumer and ...
    Oct 11, 2019 · BT Mobile we will offer an unlimited mobile data plan when Halo launches in November. The plan will replace the current consumer 200GB price ...
  15. [15]
    BT offers unlimited data for remote learning | Computer Weekly
    Jan 8, 2021 · The scheme will see unlimited mobile data for EE and BT Mobile customers without a fixed connection in partnership with DfE; free Wi-Fi vouchers ...<|control11|><|separator|>
  16. [16]
    BT Mobile to Launch 4G for Existing Broadband Customers Next Week
    Mar 22, 2015 · BT Mobile to Launch 4G for Existing Broadband Customers Next Week. Sunday, Mar 22nd, 2015 (9:31 am) - Score 1,850. Email | Link News · 1 Comment.<|control11|><|separator|>
  17. [17]
    BT retains consumer brand amid strategic shift - BTW Media
    Mar 11, 2025 · BT Group has confirmed it will no longer retire the BT brand for consumer products. This reverses its previous plan to transition EE into ...
  18. [18]
    [PDF] BT Group plc - Annual Report 2025
    May 22, 2025 · Pages 2 to 72 are the Strategic report. It includes our business model, progress against our current strategic.
  19. [19]
    Eurobites: Bharti Global gets green light for BT stake buy
    Dec 17, 2024 · Deutsche Telekom remains BT's second-largest single shareholder, with around 12.06%. (See Altice to sell BT stake to Bharti; DT holds firm.).
  20. [20]
    Bharti Global to become major shareholder in BT - Mobile World Live
    Aug 12, 2024 · Bharti Global joins Deutsche Telekom and a holding company owned by Mexican billionaire Carlos Slim as high-profile industry shareholders in BT.
  21. [21]
    BT Group Explore Launch of Budget UK Mobile Brand ... - ISP Review
    Oct 28, 2025 · Telecoms and broadband giant BT is reportedly exploring the possibility of launching a new low-cost mobile service brand to complement their ...Missing: announcement | Show results with:announcement
  22. [22]
    Results for the full year to 31 March 2025 - BT Group Newsroom
    May 22, 2025 · BT Group delivered strong progress against its strategic priorities in FY25, as we stepped up the pace of build of the UK's leading next generation networks.Missing: subscribers FY2025
  23. [23]
    Ofcom tightens complaints rules but telcos still disagree
    Jul 8, 2025 · BT's own data concurs with that; indeed, its ineffectively-redacted response to the regulator shows that it resolves 87% of complaints within a ...Missing: compliance | Show results with:compliance<|separator|>
  24. [24]
    Sorry… There aren't any plans that you can move to... - BT Community
    Mar 3, 2025 · I'm currently on a rolling BT Mobile 30GB Family SIM 5G Plan, paying £30.20 per month, which doesn't yet include the CPI increase in April 2025.Sim only plans coming to an end - BT Mobile - BT communityBT Mobile E-Sim - BT CommunityMore results from community.bt.com
  25. [25]
    BT Mobile SIM Only Deals November 2025 - MoneySuperMarket
    Aug 28, 2025 · There are various 12-month SIM only deals with BT Mobile. All 12-month plans come with unlimited minutes and texts and varying amounts of data.Why choose a BT Mobile SIM? · What to look for in an BT...
  26. [26]
    BT Mobile - Wikipedia
    BT Mobile is a mobile virtual network operator (MVNO) provided by BT Consumer; a division of BT Group in the United Kingdom that was launched in March 2015.
  27. [27]
    Annual price change - BT
    Customers will see a price increase of 6.4% (which is 2.5% plus 3.9%). These price changes take effect from 31 March 2025.
  28. [28]
    BT 5G SIM Only Deals - Compare deals and save - 5G.co.uk
    BT Mobile offers unlimited data plans on both 12 and 24-month contracts, though in both cases you can only get unlimited data if you're also a BT Halo customer.
  29. [29]
    What's a Data SIM Only plan? | BT Help
    A Data SIM Only plan is for tablets/mobile broadband devices, providing 4G data on a 12-month contract, but is not for new customers.
  30. [30]
    Exclusive EE Mobile deals for BT Broadband customers
    Check out our amazing deals on pay monthly phone plans and SIM Only deals. Plus, you can unlock even more unbeatable value when you move your BT broadband to EE ...
  31. [31]
    Exclusive EE Mobile deals for BT Broadband customers
    **Summary of Bundled Broadband and Mobile Plans from BT.com/products/mobile:**
  32. [32]
    Better as one | BT & EE Partnership
    Customers who are with both BT and EE can unlock double mobile data with EE. To claim, text Double Data to 150 now.
  33. [33]
    BT Halo | Combining 4G mobile & fibre broadband in your home
    We'll provide you with a 4G Mini Hub with unlimited data to get you back online. We'll automatically turn on unlimited mobile data on all of your mobiles too.
  34. [34]
    https://www.bt.com/halo
  35. [35]
    Connected Nations update: Spring 2025 - Ofcom
    May 8, 2025 · This report provides a snapshot of mobile coverage and fixed broadband availability across the UK as of January 2025.Missing: EE | Show results with:EE
  36. [36]
    EE NAMED NATION'S NUMBER ONE NETWORK IN LANDMARK ...
    Aug 18, 2025 · With EE's 5G network now covering more than 87% of the population, and its 5G standalone network available to more than 34 million people, EE ...
  37. [37]
    EE 5G Coverage - Check coverage in your area - 5G.co.uk
    Aug 21, 2025 · Last updated 21st August, 2025. EE 5G is available in almost every major UK town and city now and many other places too.
  38. [38]
    Shared Rural Network (SRN) progress update - September 2024
    Sep 12, 2024 · ... (EE, Three, VMO2 and Vodafone), with the objective of delivering 4G coverage to 95% of the UK by December 2025. The programme will also ...Missing: population | Show results with:population
  39. [39]
    RootMetrics UK State of Mobile Union report 1H 2025 - Ookla
    EE maintained its position as the UK's leading network, winning or sharing every UK-wide RootScore Award and earning the most awards in both nation and metro ...
  40. [40]
    What is Roam Like Home? | BT Help
    Roam Like Home lets you use your mobile abroad in 47 destinations without paying extra roaming charges.
  41. [41]
    BT Mobile Travel Data Pass add-on | BT Help
    Our Travel Data Pass add-on is a great way to keep costs down when you're abroad. You get 500MB every 24 hours while roaming in the following countries.Missing: day | Show results with:day
  42. [42]
    BT Mobile international roaming charges FAQ - Uswitch
    May 30, 2025 · This costs £6 for 500MB of data that must be used within 24 hours and will not be rolled over to the next day. This daily £6 charge will ...Missing: worldwide | Show results with:worldwide
  43. [43]
    [PDF] Driving Growth: The £230bn Opportunity of Improved Mobile Networks
    Jul 18, 2025 · Improved mobile networks could unlock up to £230bn in economic benefits by 2035, with £124bn from improved capacity, £57bn from road/rail, and ...
  44. [44]
    EE targets 99% 5G Standalone coverage across UK by end of FY2030
    Oct 5, 2025 · UK telco EE has this week revealed it's on course to deploy 5G Standalone (5G SA) coverage to 99 percent of the country's population by the ...
  45. [45]
    RootMetrics Names EE as BEST UK Mobile Operator in H1 2025 ...
    Aug 18, 2025 · The results once again name EE as the best mobile provider after they scooped up the highest scores and fastest data speeds across most ...
  46. [46]
    How fast is 5G - 5G speeds and performance - 5G.co.uk
    However, in a more recent 1H 2025 report, RootMetrics puts EE's 95th percentile 5G download speed at 730.1Mbps. ... EE's average 5G download speed across the UK ...<|separator|>
  47. [47]
    Questions about the BT Mobile Extra Speed 4G add-on | BT Help
    Our Extra Speed 4G add-on gives you faster mobile data speeds than our standard 4G. With the add-on, the maximum download speed can be as high as 60Mbps.
  48. [48]
    BT's 5G standalone strategy – Ericsson Mobility Report
    Map of the UK showing the 50 cities that BT has launched 5G standalone, as of March 2025. 1. Phase one, launching 5G standalone in September 2024, covered these ...
  49. [49]
    EE unlocks next-gen 5G performance for millions with world-first ...
    Sep 9, 2025 · LONDON, 9th September: Millions of people across the UK are getting a significant boost to their 5G connectivity after EE unveiled two major ...
  50. [50]
    Understanding 5G Standalone (SA): The Next Generation of ...
    Increased Capacity: The 5G SA network can support up to 1 million devices in one square kilometer. This is ten times more than 4G can handle. · Flexible Slicing: ...
  51. [51]
    BT Business eSIM guide
    Most newer iPhone models, Google devices, and Samsung devices are eSIM compatible. eSIM compatible devices are dual SIM. This means you can either use an eSIM ...Which Devices Use An Esim? · Setting Up An Esim · Restoring Your Esim DeviceMissing: VoLTE | Show results with:VoLTE
  52. [52]
    Learn about Wi-Fi Calling and how to set it up | BT Help
    With Wi-Fi Calling from BT Mobile you can now call and text over wi-fi in the UK. This is great news if you live in an area with poor coverage.
  53. [53]
    About 4G Calling | Mobile Help - EE
    4G Calling (VoLTE) uses the EE 4G network, allowing calls to stay on 4G for faster speeds and seamless switching between 4G and WiFi.
  54. [54]
    BT Mobile: Fix problems using BT Wi-fi | BT Help
    All BT Mobile plans come with unlimited access to BT Wi-fi. BT Wi-fi is the UK's largest Wi-Fi network with over 5 million hotspots.
  55. [55]
    BT Mobile has activated VoLTE and Wi-Fi Calling
    Apr 25, 2018 · BT Mobile just got an upgrade, as the network has brought Voice over LTE (aka VoLTE/4G Calling) and Wi-Fi Calling to all new and existing ...
  56. [56]
    Wi-Fi Calling & 4G Calling: Which UK Mobile Networks Support It?
    4G Calling (also known as VoLTE) allows you to make and receive phone calls over a 4G mobile network. The primary benefit is that your phone doesn't need to ...
  57. [57]
    Emergency Services - Boost Mobile
    Wi-Fi calling does not support Wireless Emergency Alerts and may not support other wireless products and services. Some non-cellular devices capable of Wi-Fi ...Emergency Services · Emergency Mobile Wireless... · Boost Mobile Wi-Fi Calling...
  58. [58]
    10 Disadvantages of Wi-Fi Calling in the UK | UCtel
    Jan 19, 2024 · Generally, Wi-Fi Calling saves battery life, but in ideal settings where it's always on, it can consume more battery power than regular mobile ...Missing: optimization | Show results with:optimization
  59. [59]
    What does it cost to use Wi-Fi Calling? | BT Help
    With Wi-Fi Calling and BT Mobile you can make calls and send texts in more places when connected to wi-fi. Charges for calls and texts.
  60. [60]
    BT's First Real-World UK Deployment of 5G Standalone Network ...
    Jan 16, 2025 · Telecoms giant BT has today said they recently conducted their “first real-world deployment” of a 5G Standalone (5GSA) mobile broadband network using network ...
  61. [61]
    Voice over 5G Standalone (VoNR) - What is it and how to get it
    Jul 9, 2025 · The network enabled Vo5GSA – which it calls 5G Calling – on the 6th of June, 2025, and if you have access to 5G Standalone on the network then ...
  62. [62]
    Wi-Fi Calling with BT | AVForums
    Apr 27, 2021 · WiFi calling should work fine on iPhone 5C or anything newer if you are on BT. Android support is more hit or miss, but most modern Android ...
  63. [63]
    BT Mobile - How do I set up voicemail? | BT Help
    BT Mobile will automatically divert all unanswered calls to voicemail. Just dial 1571 to listen to your messages, personalise your greeting, or set your ...
  64. [64]
    Getting started with BT Business Mobile voicemail
    You can store up to 150 minutes of voicemail messages, each up to 7 minutes long. New and unread messages are stored for up to 28 days; Read messages are stored ...
  65. [65]
    What BT Mobile products and services are available? - BT Business
    What is Visual Voicemail? This is a network feature only available to iPhones. You can use it to see a list of your messages and choose which ones to listen to ...<|control11|><|separator|>
  66. [66]
    Mobile phones, data plans, SIM Only & more | BT Mobile
    ### Summary of Voicemail and Messaging Features for BT Mobile
  67. [67]
    RCS messaging | Mobile Help - EE
    This article will help you understand the difference between RCS, SMS and MMS messaging services and how to turn RCS messaging on or off.
  68. [68]
    RCS UK Carrier Support for iOS | ISPreview UK Forum
    Sep 23, 2024 · Currently only EE (BT) support RCS chat on iOS. I thought it'd be a good idea to create this thread so we can keep up to speed with any developments from the ...RCS on iPhone | ISPreview UK ForumDo CMLink (or any EE MVNO) support RCS on iOS? - ISP ReviewMore results from www.ispreview.co.uk<|control11|><|separator|>
  69. [69]
    Avoid Scams | Security Help - EE
    About EE Scam Guard. EE Spam Guard is a spam detection Add-On available to EE Mobile Pay Monthly customers that : protects against being scammed or spammed ...What should I do if I think I've... · What to do if you've...
  70. [70]
    https://www.bt.com/help/mobile/going-abroad/using-bt-mobile-abroad/how-do-i-pick-up-my-bt-mobile-voicemail-from-abroad-
  71. [71]
    How do I pick up my BT Mobile voicemail from abroad? | BT Help
    Dial your own BT Mobile phone number; Press * when the voicemail announcement starts; Enter your PIN. Was this answer helpful?
  72. [72]
    Understanding BT Mobile charges | BT Help
    Choose the name of the country you are calling or visiting to see prices. Mobile and international call pricer. You can also find international call costs in ...
  73. [73]
    Get wireless Internet | Find wi-fi hotspots | BT Wi-Fi
    The UK's largest wi-fi hotspot network. Wi-fi access when you need it – we've got you covered. Get online in 3 easy steps.Missing: size | Show results with:size
  74. [74]
    How do I get free wi-fi on the London Underground? | BT Help
    All BT Mobile customers with an android phone can get free wi-fi on the London Underground. It's easy to set up, then you'll connect automatically whenever you ...
  75. [75]
    Wi-fi hotspots - BT WiFi
    Unlimited Unlimited data at your finger tips · GREAT COVERAGE Stay connected with 5 million hotspots · No commitment Get hassle free-wi-fi without the commitment.
  76. [76]
    Get wireless Internet | Find wi-fi hotspots | BT Wi-Fi
    Both the 2.4Ghz and 5Ghz radio frequencies · Our wireless access points support 802.11a,b,g,n standards with connection speeds of up to 144 Mbps* · The typical ...
  77. [77]
    Mobile phones and Wi-Fi underground - Transport for London
    Uninterrupted 4G and 5G mobile coverage is being rolled out to all underground station ticket halls, platforms and tunnels on the Tube.
  78. [78]
    Learn about the My BT app | BT Help
    The My BT app is an easy way to keep track of what you're using and see how much data, minutes and texts you've got left in your plan.
  79. [79]
    Download the My BT app
    My BT, making life easier · Keep tabs on what you've used · View and pay your bills · Get help and track your orders · Activate and control your services · Get more ...
  80. [80]
    https://apps.apple.com/gb/app/my-bt/id979618672
  81. [81]
    My BT - App Store - Apple
    Rating 4.0 (119,385) · Free · iOSMy BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. With a few taps you can see how much ...
  82. [82]
    TNT Sports offers and latest UK deals for October 2025 - Radio Times
    Oct 31, 2025 · What's the deal: Similarly, if you get a SIM-only deal worth more than £20 per month direct from BT, you'll get TNT Sports thrown in. However, ...Missing: integration | Show results with:integration
  83. [83]
    TNT Sports | Watch Premier League, UEFA, UFC & More - BT
    For just £20, existing BT broadband customers can add TNT Sports on discovery+ to their account. Watch the final stages of the Premier League and knockout ...Missing: integration | Show results with:integration
  84. [84]
    TNT Sports deals and offers (November 2025)
    If you get your internet services from BT then you can get the TNT Sport channels for an extra charge each month by adding BT TV. The sports packages starts ...
  85. [85]
    Sky Sports with BT Sport packages | Best deals for Nov 2025
    Oct 31, 2025 · Add TNT Sports for just £5 per month for 3 months. Customers who ... integrated alongside BT Sport into TNT Sports from 28th February 2025.
  86. [86]
    Watch TNT Sports on multiple devices | TV and Sport Help - EE
    You can access TNT Sports on multiple devices with EE SIMs, but only two streams at once. Big screens can be accessed via the discovery+ app on devices like ...
  87. [87]
    How much mobile data will I use watching the My BT app via 3G/4G?
    Watching live content through the My BT app will use approximately 100Mb for every 10 minutes of streaming. If you're not on an unlimited mobile data plan, ...
  88. [88]
    Can I set up BT Mobile Parental Controls? | BT Help
    BT Mobile offers free parental control services which you can tailor yourself to limit the content your kids can access through mobile websites.
  89. [89]
    How do I give someone control of a BT Mobile SIM? | BT Help
    Set up their own spend caps and mobile data parental controls - BT Wi-fi parental controls can only be managed by the bill payer. Will you send them separate ...
  90. [90]
    BT Mobile Family SIMs: all the benefits and disadvantages
    Rating 3.0 · Review by SIM SherpaJan 31, 2022 · We review whether it's worth taking one or more of BT Mobile's Family SIM plans, looking at the discounts and other benefits they offer.
  91. [91]
    BT mobile parental controls guide - Internet Matters
    BT Mobile Parental Controls are set to 'Light' filter as default to block content only suitable for adults. You can apply 'Strict' setting to block adult ...Missing: features | Show results with:features
  92. [92]
    Understanding BT Mobile charges | BT Help
    BT Mobile charges include out-of-plan costs for calls, texts, and data, international/roaming, and "charge to bill" services. You can set a spend cap.
  93. [93]
    Online safety - Protecting consumers & delivering content - About BT
    We provide our customers with a large variety of free parental control tools (network and device) for home and mobile, public Wi-Fi, and on demand TV content.
  94. [94]
    [PDF] Written evidence submitted by BT Group - UK Parliament Committees
    Parental Controls. • We promote a large variety of free parental control tools (network and device) for home and mobile, public wi-fi, and on demand TV content.
  95. [95]
    Manage my BT Mobile account | My BT app or online | BT Help
    Learn how to manage your BT Mobile account either online or with the My BT app. It couldn't be easier to manage your account online.
  96. [96]
    My BT | Check Bills & Usage with My BT Account | BT
    Get the My BT app to manage your account, products and wi-fi wherever you are, on your smartphone and tablet. Find out more about the My BT app. Apple Store ...
  97. [97]
    Manage your account | BT Help
    This article covers how to you can change or cancel your phone, TV or broadband package online or by phone. Leaving BT. Check what you need to do to leave BT, ...
  98. [98]
    Contact BT | Call us or chat online | BT Help
    Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.Technical support · Complaints · Contact from abroad
  99. [99]
    BT Store Finder | BT
    Find your nearest store and book an appointment for expert help. Find a store Search Now Search Waiting time If the store is too busy when you visit, we'll ...
  100. [100]
    How do I get a PAC? | BT Help
    You can get a PAC from us, free of charge, by: Calling 0800 800 150. Logging in to My BT and going to Mobile > Thinking of leaving BT.Missing: process | Show results with:process
  101. [101]
    https://www.ofcom.org.uk/make-a-complaint/complain-about-mobile-phone-or-internet-services
  102. [102]
    Can I keep my number when I move to BT Mobile? | BT Help
    If you ask us to transfer your number before 3pm on a week day, we'll move it over by the next working day. We won't move numbers over a weekend or a bank ...Missing: process free
  103. [103]
    Complain about mobile, phone or internet services - Ofcom
    Ofcom may be able to help you complain about or report issues relating to: phone, broadband and postal services; TV, radio and on-demand programmes; ...Mobile phone service faults... · Broadband and landline faults... · Contracts
  104. [104]
    [PDF] Our complaints code of practice - BT
    If you're unhappy, you can ask to escalate your complaint. You can do this at any time, but please let us try to sort things out first. Step 3.
  105. [105]
    Examples of Referral Programs at Global Telecoms Brands 2024
    The Mint Mobile refer-a-friend program offers a US$15 renewal credit to both the referrer and the friend, with rewards increasing with each additional friend ...
  106. [106]
    Information about your BT contract | BT Help
    This article covers how to renew your contract, contract lengths, and also what happens when you renew your BT services contract.Missing: insurance | Show results with:insurance
  107. [107]
    BT Vulnerability policy - Policies & reports - Responsible business
    BT Vulnerability policy statement​​ Vulnerability takes many forms: it could be related to health or personal circumstances, or a life event could occur, such as ...Missing: Mobile options
  108. [108]
    Here For You | Help for customers with an impairment | BT Help
    If you or someone you know has an impairment or disability, we're here to help you get the most out of your BT products and services.BT Vulnerability policy statement · Managing your account · Financial support
  109. [109]
    Treating vulnerable customers fairly: a guide for phone, broadband ...
    This guide suggests measures providers could adopt to help make sure they treat vulnerable people fairly and give them the help, support and services they need.Missing: options | Show results with:options
  110. [110]
    BT unveils plans to make EE its consumer-facing brand
    Apr 27, 2022 · British telecommunications giant says BT brand will now take back seat as it makes EE its flagship.<|control11|><|separator|>
  111. [111]
    BT customers a step closer to assimilation into the EE collective
    Dec 6, 2023 · The BT and EE Together marketing campaign is part of a process that will eventually see BT Consumer customers moving to the EE brand.
  112. [112]
    BT to EE UK Migrations Causing Problems for Some Customers
    Jul 22, 2024 · Over the past few months we've received and seen a steady stream of complaints about BT to EE migrations that have hit difficulties. The ...
  113. [113]
    BT and EE announce major change for mobile and broadband ...
    Apr 12, 2024 · New and re-contracting mobile customers will have bills increase by £1.50 a month from March 31 2025 and it will be £1.50 a month for connected ...
  114. [114]
    New EE must wait five years to be rid of Old BT - TelcoTitans.com
    May 21, 2024 · BT to be 'deprioritised' in mobile, but will stick around for the foreseeable in broadband as PSTN delays persist in 2027. New EE must wait five ...
  115. [115]
    Scaling UK mobile coverage for all - BT Group Newsroom
    Oct 2, 2025 · ... 2025 goes to show that EE's network continues to underpin the UK's iconic moments. Given the value people put on staying connected, our ...
  116. [116]
    BT brand to be retained in consumer market - Mobile World Live
    Mar 10, 2025 · In its 2023 annual report, covering the year to end-March 2023, it explained BT would be its “business brand in the UK and around the world,” ...Missing: consolidation | Show results with:consolidation<|control11|><|separator|>
  117. [117]
    Strategic Shift as BT No Longer Being Ditched as UK Consumer Brand
    Mar 8, 2025 · The consolidation of the multi-play offering under the EE brand was the right way forward. It has worked well, and it is now the UK's top brand.
  118. [118]
    BT report reveals £230bn in economic benefits from improved UK ...
    Jul 14, 2025 · The report calls for UK Government to support accelerated mobile network deployment by reforming planning laws and significantly increasing the ...
  119. [119]
    BT explores new mobile brand to take on budget rivals
    Oct 27, 2025 · Telecoms titan could create new venture or buy virtual network operator as likes of Revolut and Monzo enter market.Missing: MVNO | Show results with:MVNO
  120. [120]
    BT Group explores new mobile brand, FT reports | Reuters
    Oct 28, 2025 · BT is understood to be considering options including creating a new brand, or buying an existing mobile virtual network operator, the newspaper ...Missing: consolidation | Show results with:consolidation
  121. [121]
    https://business.bt.com/business-mobile/mobile-sustainability/
  122. [122]
    https://www.telegraph.co.uk/business/2025/03/08/bt-brand-saved-amid-pressure-billionaire-indian-investor/
  123. [123]
    [PDF] BT Group Climate Transition Plan
    Mar 28, 2025 · BT Group is in alignment with the SBTi's definition of net zero and plans to offset any unavoidable emissions to meet our net zero target by the ...
  124. [124]
    Mobile Sustainability - BT Business
    Learn how BT Business is driving mobile sustainability. Recycle old devices, reduce e-waste, and support a green future with our eco-friendly solutions.Missing: programs | Show results with:programs
  125. [125]
    BT brand saved as new boss overhauls telecoms giant
    Mar 8, 2025 · The BT brand has been saved from the consumer scrap heap as its chief executive plots a bold strategy overhaul.<|separator|>
  126. [126]
    BT brand to retain consumer spot after strategy rethink - Telco Titans
    Mar 10, 2025 · BT aims to switch off its copper infrastructure by the end of 2025, shifting customers onto fibre-only services. It has also scheduled a ...