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Coca-Cola Freestyle

Coca-Cola Freestyle is a touchscreen-enabled soda fountain machine developed and distributed by The Coca-Cola Company, allowing users to select and dispense over 100 different beverage options, including custom flavor mixes, from a single unit.^[1] The system features a variety of Coca-Cola brands such as Coca-Cola, Sprite, Fanta, and Powerade, along with low- and no-calorie variants, caffeine-free choices, and exclusive flavors not available in bottles or cans.^[1] Launched as an innovative self-serve dispenser, it combines advanced dispensing technology with user-friendly interfaces to provide personalized drink experiences in foodservice settings like restaurants and theaters.^[2] Introduced in 2009, Coca-Cola Freestyle represented a significant advancement in beverage dispensing, moving beyond traditional multi-valve fountains to a compact design that uses micro-dosing valves for precise flavor combinations.^[3] The machine was initially test-marketed that summer in 60 locations across Georgia, California, and Utah, with early partnerships including fast-casual chains like Five Guys to gauge consumer interest.^[4] By enabling on-demand mixing of base sodas with add-ins like cherry, vanilla, or lime, it addressed growing demand for beverage variety and customization in the foodservice industry.^[2] Beyond its core functionality, Coca-Cola Freestyle has played a key role in product innovation for The Coca-Cola Company, serving as a testing ground for new flavors that have later been commercialized in packaged formats.^[5] As of 2025, it continues to introduce new flavor lines, such as retro-inspired and internet-themed mixes.^[6] ^[7] Since its debut, the platform has expanded internationally, with deployments in Europe starting around 2020, and incorporates features like mobile app integration for locating machines and sharing custom recipes.^[8] Available in self-serve and crew-serve models, it supports high-volume operations while promoting efficiency through connected systems for inventory management and reduced waste.^[2]

History

Development and Launch

The development of the Coca-Cola Freestyle began in early 2005 when Nilang Patel, a senior manager in Coca-Cola's research and development division, sought to address limitations in traditional soda fountains that restricted choices to about eight beverages despite the company's portfolio of over 500 brands. Patel approached Dean Kamen, founder of DEKA Research and Development Corporation, leveraging Kamen's expertise in precise fluid delivery systems derived from medical devices like insulin pumps and chemotherapy dispensers. A rough prototype was assembled by February 2005, demonstrating microdispensing technology capable of mixing flavors from concentrated cartridges with water and sweeteners to create customized drinks on demand.^[9]^[10] DEKA's team, under Kamen's direction, refined the technology over the following years, adapting microdosing mechanisms originally developed for healthcare applications to enable accurate flavor proportioning and reduce waste through smaller cartridge sizes. This collaboration with Coca-Cola was motivated by Kamen's interest in securing support for his Slingshot water purification project, building on the company's existing sponsorship of his nonprofit FIRST robotics program. By 2008, prototypes incorporating the proprietary PurePour technology were introduced internally, with design input from Italian firm Pininfarina to create a sleek, touchscreen-enabled unit resembling a modern appliance. Initial testing occurred in limited settings, including Coca-Cola's Atlanta headquarters, to validate the system's reliability and user interface.^[10]^[11] The official U.S. launch took place in July 2009, with test installations in approximately 60 locations across Utah, Southern California, and Georgia, focusing on quick-service restaurants and entertainment venues to gauge consumer response. Machines debuted at sites such as AMC theaters in Atlanta and various fast-food outlets including Burger King, Subway, and Wendy's, where early feedback highlighted increased beverage sales and customer engagement through the interactive selection of over 100 options. A public unveiling event occurred on September 29, 2009, at AMC Parkway Pointe in Atlanta, showcasing the machine's capabilities to industry partners. By summer 2010, Coca-Cola had deployed an additional 500 units as part of expanded pilots, marketing the Freestyle as a revolutionary "fountain of the future" that empowered users to personalize their soda experience with unprecedented variety.^[9]^[4]^[12]^[13]

Expansion and Milestones

Following its initial U.S. launch, Coca-Cola Freestyle began international expansion in June 2012 with a limited trial in Great Britain, deploying touchscreen machines to 16 Burger King outlets in Greater London.^[14] This marked the product's first major step beyond North America, focusing on quick-service restaurants to test consumer interest in customizable beverages.^[14] By 2014, the global network reached a key milestone with approximately 19,000 Freestyle machines installed in about 10,500 locations worldwide, reflecting rapid adoption in restaurants and venues.^[15] This growth accelerated, culminating in over 50,000 machines deployed by 2019, driven by partnerships with chains and enhanced supply chain logistics.^[16] These installations demonstrated the product's scalability, with restaurant operators reporting increased foot traffic due to the interactive dispensing experience.^[17] In 2018, Coca-Cola introduced the Freestyle 9100 model, featuring a 24-inch touchscreen, Bluetooth connectivity for seamless app integration, and mobile ordering capabilities to reduce physical interaction with the machine.^[18] Full deployment began in 2019, upgrading existing units and expanding to new sites, which improved user personalization and operational efficiency for operators.^[19]^[16] Recent flavor expansions in 2024 included the mid-year addition of Peace Iced Tea options, such as Just Peachy and Caddy Shack, integrated into Freestyle machines to diversify non-carbonated choices.^[1] In November 2024, three limited-edition holiday flavors—Coca-Cola Tropical, Sprite Pineapple, and Sprite Cherry Pineapple Punch—launched nationwide, available in full-sugar and zero-sugar variants at chains including Burger King, enhancing seasonal appeal.^[20]^[21] By 2025, Freestyle machines incorporated themed integrations, such as exclusive drinks at Universal's Epic Universe theme park, including Celestial Spritz in Celestial Park, alongside Screaming Berry and Dragon Splash, tailored to park worlds via custom RFID cartridges.^[22]^[23] These developments supported over 100 flavor combinations by the mid-2020s, enabled by ongoing cartridge expansions and software updates.^[1] In January 2025, six limited-edition flavors launched under "The Internet's Favorite Mix," inspired by internet culture and nostalgia, available through March at participating locations. In September 2025, the visual designs of Freestyle flavors were rebranded. As of 2025, over 50,000 machines operate worldwide.^[6]^[24]^[17]

Design and Technology

Machine Architecture

The cabinetry of Coca-Cola Freestyle machines was designed by the Italian automotive and industrial design firm Pininfarina in collaboration with The Coca-Cola Company's team, resulting in a sleek, modern aesthetic that departs from traditional soda dispensers with smooth lines and ergonomic proportions. This design emphasizes a compact footprint suitable for various commercial settings, with dimensions varying by model—for instance, the 9100 series measures 25.25 inches wide, 39.25 inches deep, and 74.75 inches tall, weighing approximately 925 pounds when fully loaded with product and ice. Countertop variants, such as the compact models piloted in Europe starting in 2022, cater to smaller on-the-go and workplace locations, offering a reduced form factor while maintaining core functionality.^[25]^[26]^[27]^[28] At the core of the machine's architecture are key components including a capacitive touchscreen interface for user flavor selection and RFID-enabled SmartPAK cartridges that store concentrated syrup ingredients. These cartridges, typically holding 46 fluid ounces (1.36 liters) of syrup, feature an RFID tag for automated identification and inventory tracking when inserted into the machine's slots. The system accommodates multiple cartridge slots—up to 36 microdosing ports in advanced models like the 9100—enabling the preparation of over 100 standard beverages through precise ingredient blending.^[29]^[30]^[27]^[31] Sustainability is integrated into the hardware design, with SmartPAK cartridges constructed from recyclable paperboard shells containing 15–30% recycled content, certified under the Sustainable Forestry Initiative, and produced in a LEED-certified facility that employs water conservation measures. These cartridges reduce overall waste and carbon footprint compared to traditional bag-in-box syrup packaging, while the machine's dispensing system further minimizes water usage during operation. The architecture also supports efficient backroom storage with lightweight, stackable cartridge trays.^[32]^[33] The original 2009 model established the foundational architecture with a touchscreen and microdosing capabilities for more than 100 beverage options, setting a benchmark for interactive dispensers. Subsequent iterations, such as the 9100 series introduced around 2018, enhanced ergonomics with ADA-compliant interfaces for accessibility, larger 24-inch high-definition digital displays for intuitive navigation, and haptic feedback buttons to improve user interaction and operational efficiency.^[25]^[34]^[27]^[31]^[30]

Dispensing and Connectivity Features

The Coca-Cola Freestyle machines employ microdispensing technology developed by DEKA Research & Development Corporation, which enables the precise mixing of concentrated syrup, water, and carbon dioxide (CO2) to create custom beverages on demand.^[35] This technology, originally adapted from medical microdosing systems for accurate fluid delivery, allows for the controlled release of ingredients in exact ratios, ensuring consistent flavor profiles without the need for multiple traditional valves.^[36] By storing beverage components separately until the point of pour, the system prevents flavor cross-contamination, supporting the creation of over 100 unique combinations from a compact set of core ingredients.^[37]^[1] Complementing this is the proprietary PurePour system, developed from precision medical applications, which ensures that each beverage is dispensed with medical-grade accuracy, minimizing contact points and reducing the risk of bacterial buildup in high-traffic environments.^[38]^[39] Connectivity features enhance operational efficiency, particularly in the 9100 model, which integrates Bluetooth for seamless device pairing and inventory management.^[40] This allows for real-time tracking of syrup cartridge levels and predictive replenishment alerts sent to operators, optimizing supply chain logistics.^[2] The machines also connect with the Coca-Cola app, enabling users to scan QR codes or use Bluetooth to access and save personalized recipes, such as custom flavor blends, for quick replication at compatible dispensers.^[41] Since 2020, the Mobile Pour feature has allowed contactless pouring via smartphone QR code scanning for improved hygiene.^[42] As part of broader IoT capabilities, Freestyle machines transmit real-time usage data to The Coca-Cola Company for analytics on consumption patterns and equipment performance.^[43] This data supports remote software updates and maintenance diagnostics, with the Linux-based operating system powering intuitive touchscreen navigation for selecting and customizing drinks.^[44] Overall, these features allow for hygienic, precise, and connected dispensing that adapts to user preferences while providing operators with actionable insights.^[45]

Products

Core Flavors

Coca-Cola Freestyle machines offer a base lineup of standard beverages centered on iconic Coca-Cola brands, including Coca-Cola, Diet Coke, Coca-Cola Zero Sugar, Sprite, Sprite Zero Sugar, Fanta Orange, and various Powerade options such as Mountain Berry Blast and Fruit Punch.^[1] These core selections provide foundational choices for consumers seeking familiar tastes in full-sugar and zero-calorie formats.^[46] The full spectrum encompasses over 100 core options, incorporating additional brands like Barq's Root Beer, Pibb Xtra, and Minute Maid lemonades, alongside regional staples such as Dr Pepper and Mello Yello.^[1] Flavors are categorized by attributes including full-sugar varieties (e.g., classic Coca-Cola and Fanta Orange), zero-calorie alternatives (e.g., Diet Coke and Powerade Zero), caffeine-free selections (e.g., Barq's Root Beer and Sprite Zero), and fruit-based drinks (e.g., Minute Maid Lemonade and Hi-C Fruit Punch).^[1] Examples of flavored extensions within these categories include Cherry Coke, Vanilla Coke, and Cherry Sprite, which blend traditional profiles with fruit or vanilla notes for varied appeal.^[1] Nutritional basics for standard pours involve precise syrup concentrations, with machines typically mixing at a 5:1 water-to-syrup ratio without ice or 4.75:1 with ice and cold components to ensure consistent flavor and carbonation.^[47] These ratios support servings like a 12-ounce drink containing approximately 140 calories for full-sugar Coca-Cola, with zero calories for zero-sugar variants, though exact values vary by selection and ice amount.^[48] In updates to the lineup, Peace Iced Tea varieties, such as Just Peachy and Sweet Lemon, became available as core iced tea options in 2024.^[1]

Custom and Limited-Edition Options

Coca-Cola Freestyle machines enable users to create personalized beverages by blending up to three flavors from the available options, such as combining cherry with Sprite for a fruit-infused lemon-lime soda.^[49] This customization allows for over 100 unique combinations, expanding beyond standard single-flavor selections to suit individual preferences.^[50] The Coca-Cola Freestyle app integrates directly with the machines, permitting users to develop and save custom recipes on their smartphones before visiting a location.^[8] By scanning a QR code on the dispenser, app users can connect wirelessly to pour their saved mixes without touching the machine, enhancing convenience and hygiene.^[50] Recent updates incorporate AI to generate personalized recipes based on user input, which can then be shared via the app.^[51] Limited-edition flavors are periodically introduced to the Freestyle lineup, often tied to seasonal themes to refresh the experience. For the 2024 holiday period, Coca-Cola added Sprite Cherry Pineapple Punch, Coca-Cola Tropical, and Sprite Pineapple, available at select machines for a festive twist on core offerings.^[20] For the 2025 holiday season, Coca-Cola introduced Holiday Creamy Vanilla and Coca-Cola Zero Sugar Holiday Creamy Vanilla as limited-edition options on Freestyle machines.^[52] Earlier examples include the 2019 holiday releases of Coca-Cola Cinnamon and Sprite Winter Spiced Cranberry, which brought warm, spiced notes to the dispenser options.^[53] Exclusive mixes are tailored for specific partners, providing unique flavors not found on standard Freestyle machines. At Firehouse Subs locations, the Cherry Lime-Aid—a blend of cherry and lime flavors with fresh-squeezed lime accents—is available exclusively through their upgraded Freestyle units, alongside low- and zero-calorie variants.^[54] In theme parks, such as Universal's Epic Universe opened in 2025, the Celestial Spritz offers a citrus-forward profile exclusive to machines in Celestial Park, evoking the area's imaginative atmosphere.^[22] User engagement is fostered through app features and promotional activities that encourage sharing and creativity. The app allows users to send custom recipes to friends via links or social media, promoting viral discovery of new blends.^[51] Past initiatives, like the 2019 "Make Your Mix" contest, invited participants to submit original combinations for a chance to win $10,000, with finalists selected based on public votes to highlight community favorites.^[55] Such programs, including hashtag campaigns like #tasteface, integrate social sharing to build excitement around personalized drinks.^[50]

Deployment

United States Installations

Coca-Cola Freestyle machines are extensively deployed throughout the United States, serving a wide array of consumer settings.^[56] These installations are concentrated in primary venues such as quick-service restaurants, including Wendy's and Burger King locations, where the machines enhance beverage customization for diners.^[57]^[58] They also appear prominently in theme parks like Universal Orlando Resort and select Disney parks, as well as in malls and university dining halls, capitalizing on high-traffic environments for experiential consumption.^[59]^[60] Key partnerships drive much of this prevalence, with exclusive deals enabling tailored integrations; for instance, Burger King featured a 2024 holiday flavors rollout including Sprite Cherry Pineapple Punch and Coca-Cola Tropical exclusively via Freestyle machines.^[21] Wendy's has similarly incorporated menu-specific options, such as exclusive sour Powerade variants like Extra Sour Cherry Kicker, directly into its Freestyle dispensers to align with promotional offerings.^[61] Accessibility is supported through varied machine formats, including countertop models designed for smaller outlets like convenience stores and limited-space restaurants, which facilitate easier installation and operation compared to full-sized units.^[62] Users can locate installations via an interactive mapping tool on the official Coca-Cola Freestyle website, allowing searches by city, state, or ZIP code to find nearby options.^[63] Deployment faces logistical challenges, particularly in maintenance, which requires daily cleaning protocols and timely cartridge replacements to ensure consistent performance and flavor integrity.^[64] Supply chain management for these micro-dosed flavor cartridges adds complexity, involving automated replenishment systems to support nationwide distribution without disrupting service.^[65]

International and Specialized Locations

Coca-Cola Freestyle machines have seen gradual international deployment outside the United States, beginning with early pilots in Europe. In the United Kingdom, the technology launched in a limited trial in June 2012 through a partnership with Burger King, installing units in 16 outlets across Greater London to allow customers to customize soft drinks from multiple flavor options.^[14] Further expansion in Europe included the introduction of the New Compact Freestyle dispenser in 2022, a smaller model designed for space-constrained venues; trials commenced that May in France and Belgium at on-the-go and workplace sites, offering around 40 beverage choices and support for reusable vessels to promote sustainability.^[28] In Asia, deployments have included Japan, where Freestyle machines appeared as early as 2012 in select locations, such as the black edition model showcased in Tokyo's Odaiba district.^[66] The Coca-Cola Japan Company has incorporated compact Freestyle fountain dispensers into on-the-go and at-work environments as part of broader innovation efforts. In Latin America, the system supports regional preferences by incorporating local Coca-Cola brands into flavor cartridges without modifying the core dispensing technology. Specialized locations highlight the versatility of Freestyle machines beyond traditional retail. Royal Caribbean International has equipped numerous cruise ships with the technology since 2013, including vessels like Adventure of the Seas, Allure of the Seas, and Anthem of the Seas, enabling passengers to blend over 100 soda and flavor combinations during voyages.^[67] International airports and stadiums also feature installations, often in high-traffic concessions, to cater to diverse travelers; for instance, European pilots have tested compact models in cafe-style outlets within these venues during the 2020s.^[28] In Canada, Freestyle machines support nationwide operations with localized service, including the 9100 model's broader rollout starting in 2019 for enhanced touchscreen and connectivity features. As of 2022, the global Freestyle network included over 50,000 machines worldwide, with international installations comprising a growing portion through targeted expansions.^[5] These deployments emphasize cultural adaptations, such as region-specific flavor integrations, while maintaining the uniform micro-dosing and connectivity architecture to ensure consistent user experience.^[28]

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[62]
Which ships have Coca-Cola® Freestyle machines?
Coca-Cola® freestyle machines are currently available on the following ships: Adventure of the Seas® · Allure of the Seas® · Anthem of the Seas® ...
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[PDF] Coca-Cola Freestyle® 8100 User Guide
COCA-COLA FREESTYLE® 8100. 28. Cartridge maintenance. SmartPAK™ (paperboard) cartridges are lightweight, recyclable, and designed to optimize back-room storage ...