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Excelsior University

Excelsior University is a private, nonprofit institution specializing in online and distance education for non-traditional adult learners, offering associate, bachelor's, and master's degrees in fields such as business, technology, nursing, and liberal arts. Founded in 1971 by the New York State Board of Regents as the Regents External Degree Program to expand access to higher education through external study, it underwent name changes to Regents College in 1986 and Excelsior College in 2001 before becoming Excelsior University in 2022 to signify its growth into a comprehensive university model. The university prioritizes flexibility for working adults, military personnel, and underrepresented groups via prior learning assessments that credit professional experience, military service, and alternative education, enabling accelerated degree completion without traditional classroom attendance. Institutionally accredited by the Middle States Commission on Higher Education since 1977 with reaffirmation in 2022, it holds additional program accreditations including ABET for engineering technology and information technology degrees, ACEN for nursing programs, and IACBE for business programs. Excelsior has graduated over 200,000 students and maintains designations such as a National Center of Academic Excellence in Cyber Defense Education from the NSA and DHS for its cybersecurity program, though it has encountered criticisms and a 2017 class-action lawsuit from nursing students alleging deceptive practices in program requirements and clinical evaluations. Notable alumni include senior military leaders like Daniel A. Dailey, the 15th Sergeant Major of the United States Army, reflecting the institution's strong ties to service members.

History

Founding and Regents College Period (1970-1998)

The Regents External Degree Program (REX) was established in 1971 by the New York State Board of Regents as a component of the University of the State of New York, designed to confer associate's and bachelor's degrees on adult learners based on verified competencies gained through non-traditional means such as professional experience, military service, and independent study rather than classroom attendance. Initial funding came from grants by the Ford Foundation and Carnegie Corporation, enabling the development of assessment methods including proficiency examinations to evaluate practical knowledge. The program's creation addressed a gap in higher education by prioritizing empirical demonstration of skills over time-based credits, targeting working adults whose abilities were often overlooked by conventional institutions. The first diplomas were issued in 1972, covering fields like liberal arts, , and technology, with students required to pass comprehensive exams or submit evidence of equivalent expertise. Enrollment quickly surpassed 16,000 by the mid-1970s, and over 5,000 graduates had been awarded degrees by that time, reflecting the program's appeal to self-directed learners including veterans and career professionals. Expansion included degrees in the late 1970s, supported by partnerships for clinical assessments, and the introduction of subject-specific tests under the College Proficiency Examination program to grant credit for targeted knowledge areas. This model emphasized causal links between real-world experience and academic equivalency, fostering a data-driven approach to . In 1984, the initiative was restructured and renamed Regents College, marking its evolution into a more formalized entity under continued Board of Regents oversight while maintaining its external degree focus. The and saw further program diversification, including advanced offerings in technology and health sciences, alongside refinements to assessment tools like the Proficiency Examination Program (renamed ACT PEP in 1994). Between 1971 and 1985 alone, 26,420 degrees were conferred, with sustained growth through the driven by demand from non-traditional demographics; by 1998, cumulative awards exceeded tens of thousands. Regents College pioneered scalable prior learning recognition, using standardized testing to validate outcomes without institutional favoritism toward residential models. Throughout this era, the institution operated without a physical , relying on proctored exams and mailed materials, which underscored its commitment to efficiency and accessibility amid critiques from traditional questioning the rigor of non-proctored . Nonetheless, validity was upheld through alignment with standards and external validations, contributing to broader of competency-based paradigms. By late 1998, internal evaluations highlighted the need for operational to accelerate innovation, setting the stage for separation from direct Regents control.

Path to Independence (1998-2001)

In April 1998, the New York State Board of Regents granted Regents College an absolute charter, enabling it to operate as a private, nonprofit, independent institution separate from the oversight of The University of the State of New York (USNY). This transition marked the culmination of efforts to achieve greater autonomy, allowing the college to govern its operations, finances, and strategic direction without direct state affiliation, while retaining its focus on nontraditional adult learners through external degree programs. Prior to this, Regents College had functioned as a degree-granting unit under USNY since its renaming in 1984, building on the original Regents External Degree Program established in 1971. The absolute charter represented a shift from provisional status to permanent independence under New York Education Law, empowering the institution to form its own board of trustees and pursue self-sustained growth. Following the charter approval, Regents College maintained its existing programs and enrollment processes during a transitional period, graduating over 5,000 students annually in the late 1990s while preparing for rebranding. On January 1, 2001, the institution officially adopted the name , drawing from State's motto meaning "ever upward" in Latin, to symbolize its forward-looking mission and detachment from state nomenclature. This renaming solidified its identity as an autonomous entity dedicated to competency-based and prior learning assessment for working adults, without altering its core accreditation or operational model.

Development as Excelsior College (2001-2022)

On , 2001, Regents College was renamed College, adopting the name from State's motto meaning "ever upward" to symbolize its commitment to advancing adult learners' education through innovative distance learning. This rebranding followed its independence from the New York State Board of Regents in 1998 and marked a period of strategic expansion in online programming, positioning Excelsior as one of the early adopters of fully online courses tailored for working adults, , and those with prior learning experience. Under President C. Wayne Williams, who served until 2005 after 32 years of leadership, the institution forged key partnerships, including alliances with the and U.S. education divisions to support service members' degree completion. In 2002, Excelsior secured a $1 million federal grant to develop the Criminal Justice Training Assessment Program, leading to the launch of a in in 2003, which emphasized competency-based assessment of professional experience. John F. Ebersole succeeded Williams as in 2005, overseeing further program diversification; by 2006, the college introduced a in Health Sciences and a with a specialization in Education, expanding its health-related offerings to meet demands from licensed professionals seeking advanced credentials via credit for prior learning. The late 2000s saw recognitions for Excelsior's focus on underserved populations, including designation as a National League for Nursing from 2008 to 2011 and top rankings for enrolling and graduating Hispanic nursing students by Hispanic Outlook in Higher Education in 2008. Military-friendly initiatives proliferated, earning top-10 status from Military Advanced Education in 2008 and G.I. Jobs magazine in 2010, alongside expanded U.S. Army partnerships like eArmyU degree options in business, liberal arts, , and . New credentials included a Post-Master's Certificate in Education (2008), Graduate Certificate in Management (2009), and Bachelor of Professional Studies in Business and Technology Management (2010), supported by grants such as $581,609 for an online ESL workshop and funding from the Hearst Foundation for scholarships. In 2011, Excelsior established the Educators Serving Educators division as a nonprofit arm to aid K-12 professionals and opened a satellite office in , to enhance advocacy and partnerships; the year also marked the college's 40th anniversary with celebrations highlighting its evolution into a leader in flexible, assessment-driven . Under subsequent leadership, including President until his retirement in 2020, enrollment grew to over 23,000 students by that year, with sustained emphasis on , , and programs accredited by bodies like the International Assembly for Collegiate Business Education. The college's 50th anniversary in 2021 underscored its milestone of serving hundreds of thousands of adult learners through competency-based models that accelerated degree attainment by recognizing , setting the stage for its 2022 transition to university status amid expanding graduate and professional offerings.

Rebranding to University and Recent Evolution (2022-Present)

Excelsior College officially transitioned to Excelsior University on August 1, 2022, marking a strategic evolution to reflect the expanded scope of its academic offerings and commitment to serving adult learners. This rebranding, approved by the New York State Board of Regents, broadened the institution's charter to encompass university-level programs, enabling the development of graduate and professional degrees beyond its prior college designation. The change aligned with institutional goals to enhance career-focused education, as evidenced by 2021 graduate outcomes where 55% reported career advancement and 70% noted pay increases. In 2023, Excelsior initiated structural reforms to support this growth, culminating in the launch of two new colleges on April 19, 2024: the College of Nursing and Health Sciences and the College of Liberal Arts and Sciences. These additions streamlined the student experience, increased faculty involvement in , and positioned the university for expanded partnerships and program innovations. By 2024, the university introduced programs in and to address workforce demands in and sectors. Looking toward 2025, Excelsior announced plans for an Executive MBA program launching in the fall, featuring online coursework combined with on-site residencies to blend flexibility with practical immersion. This initiative supports broader strategic aims, including the introduction of professional doctorates to foster pathways. Additionally, in February 2025, the university expanded transfer agreements, such as with Hudson Valley Community College, to facilitate seamless credit articulation for holders. These developments underscore Excelsior's focus on competency-based education tailored to non-traditional students, maintaining its nonprofit mission amid evolving higher education landscapes.

Academic Programs and Methods

Degree Offerings and Focus Areas

Excelsior University offers associate, bachelor's, and master's degrees, along with select certificates, across six core focus areas: , sciences, arts, , , and . These programs emphasize flexible, online delivery suited to adult learners, incorporating prior learning assessment to accelerate progress toward credentials. Nursing constitutes the institution's largest and most prominent program area, encompassing ten specialized pathways such as , , , , and . These offerings target working nurses seeking licensure preparation or career advancement, with a particular emphasis on competency-based models for clinical and theoretical competencies. In business, degree options span AAS, Bachelor of Professional Studies (BPS), , (MBA), and levels, featuring concentrations in , organizational leadership, and in business and . Technology programs include degrees in cybersecurity, , nuclear engineering technology, and in , alongside options aimed at technical roles in sectors like government, healthcare, and . Health sciences programs offer AS and BS degrees in areas such as health care management, , and health sciences broadly, with graduate extensions into MS pathways; liberal arts provides AS, BS in liberal arts, and BS in ; while public service includes AS, BS, and MS in , , and . This structure supports targeted , with over 45 career-focused programs designed to validate for non-traditional students.

Competency-Based and Prior Learning Assessment Models

Excelsior University awards credit for prior learning (CPL), formally known as prior learning assessment (), by evaluating college-level knowledge and skills acquired outside traditional coursework, such as through , , or certifications. This process aligns non-formal learning with specific course competencies, assigning credits based on demonstrated outcomes rather than seat time, with evaluations conducted post-admission and typically delivered within a week. Eligible sources include transfer credits from accredited institutions, standardized exams like CLEP, DSST, and Excelsior's own UExcel examinations, as well as credits for training via Services Transcript evaluation, healthcare credentials, and industry certifications from bodies like or . For instance, military personnel may earn up to 33 credits toward associate, bachelor's, or master's degrees from service-related training. The model at emphasizes rigorous validation, requiring documentation and alignment to learning outcomes equivalent to those in formal courses, with credits limited by residency requirements—typically 30 credits minimum in Excelsior courses for bachelor's degrees. This approach leverages the institution's decades-long expertise in psychometrically validated assessments to accelerate degree completion for adult learners, particularly those in high-mobility fields like and . Admissions counselors review transcripts and prior experiences to maximize applicable credits, enabling customized degree plans that reduce time and cost. In parallel, Excelsior integrates competency-based education (CBE) in programs like the in , where advancement depends on mastery of defined competencies rather than fixed credit hours or paced semesters. Developed with faculty and industry input, these competencies are third-party validated for workforce relevance, allowing students to demonstrate proficiency through assessments, projects, or aggregated prior learning. The CBE framework features flexible pathways, including a three-stage emphasizing foundational , practical application, and reflective analysis, often completable with minimal new if PLA credits suffice. CBE at Excelsior builds directly on its infrastructure, enabling credit portability and hybrid models that combine traditional transfers with competency demonstrations, though challenges include ensuring assessment quality and for federal aid eligibility. Similar elements appear in programs, such as the Associate of Applied Science in Nursing, which uses self-paced, eight-week online modules focused on competency attainment. This dual emphasis on PLA and CBE positions Excelsior as a leader in non-traditional credit models, prioritizing efficiency for working professionals while maintaining outcome-based rigor.

Instructional Delivery and Support Services

Excelsior University provides instruction exclusively through online modalities, utilizing the to deliver course content asynchronously. Courses are structured into modular units encompassing learning outcomes, lectures, readings, discussion forums, and interactive activities, allowing flexibility for working adult learners. Instructors facilitate engagement via private messaging, discussion boards, and provision of feedback on assessments, which include quizzes, assignments, essays, and exams with specified due dates and rubrics. Certain programs, such as the in , employ a competency-based education (CBE) model where advancement depends on demonstrated mastery of specific skills rather than traditional seat time, integrating prior learning assessments () to award credit for professional experience, military training, or certifications. This approach, refined over decades through psychometrically validated exams and portfolios, emphasizes outcomes over input hours and supports accelerated completion for non-traditional students. Support services are integrated into the platform via the MyExcelsior , offering from enrollment through graduation to guide degree planning and goal-setting, accessible by email at [email protected] or phone at 888-647-2388. Technical assistance operates 24/7 for platform issues, with contact options including email at [email protected] and toll-free lines at 877-842-8324 or 518-464-8502. Additional resources encompass counseling for resume building and job placement, accommodations processed through the to ensure , a dedicated writing lab and , access, veterans' services, an ombudsperson for grievances, and a confidential assistance program providing 24-hour for challenges.

Accreditation and Institutional Oversight

Regional and Programmatic Accreditations

Excelsior University is regionally accredited by the Middle States Commission on Higher Education (MSCHE), a recognition granted in 1977 and reaffirmed as of June 23, 2022, with the next comprehensive self-study evaluation scheduled for the 2029-2030 academic year. This accreditation encompasses all of the university's programs, including offerings, and is recognized by the U.S. Department of Education, affirming the institution's adherence to standards in academic quality, governance, and student outcomes. The university maintains several programmatic accreditations for specific disciplines. In nursing, the and various programs, including RN to Master's pathways, hold continuing accreditation from the Accreditation Commission for Education in Nursing (ACEN), with the most recent decision in September 2024. In contrast, the Associate in Science and Associate in Applied Science in Nursing programs are programmatically accredited by the New York State Board of Regents, a designation recognized since 1969 and subject to periodic review, with a reaccreditation site visit set for June 10-12, 2025; these associate programs voluntarily withdrew from ACEN accreditation prior to this arrangement. Additional programmatic accreditations include the Bachelor of Science in , accredited by the Computing Accreditation Commission of ; the Bachelor of Science programs in Electrical Engineering Technology and Nuclear Engineering Technology, accredited by the Engineering Technology Accreditation Commission of ; and business programs across the School of Business and College of Liberal Arts and Sciences, accredited by the International Accreditation Council for Business Education (IACBE). The Bachelor of Science in Cybersecurity also carries designation as a National Center of Academic Excellence in Cyber Defense Education by the and Department of Homeland Security. These accreditations verify specialized standards in , faculty qualifications, and professional preparation for targeted fields.

Historical Accreditation Milestones and Challenges

The Regents External Degree Program, Excelsior University's predecessor established in 1971 under the New York State Board of Regents, achieved a significant milestone on June 25, 1977, when it received initial accreditation from the Middle States Commission on Higher Education (MSCHE), marking one of the first recognitions of a fully external, non-residential degree-granting model by a regional accreditor. This accreditation affirmed the program's adherence to standards despite its innovative competency-based assessment approach, which relied on examinations and prior learning rather than traditional coursework or campus residency. Subsequent reaffirmations, occurring periodically every eight to ten years, sustained this status through the program's evolution into Excelsior College in 2001 following its separation from state oversight. Accreditation continued uninterrupted under Excelsior College and later Excelsior University, with notable reaffirmations including the most recent on June 23, 2022, which followed a comprehensive self-study and virtual site visit evaluating compliance with MSCHE's standards. The process emphasized institutional effectiveness, student learning outcomes, and , resulting in accreditation extension through the next self-study scheduled for 2029-2030. These milestones underscored Excelsior's adaptation of distance and adult learner-focused education while meeting evolving regional standards. While regional accreditation has remained stable without probationary status, challenges have arisen in programmatic areas and institutional monitoring. In December 2021, MSCHE approved a teach-out plan for the in Nursing degree program after voluntarily withdrew it, with updates required through 2022 to ensure student completion and record preservation; this action coincided with separate scrutiny of the program's clinical equivalency model by the (ACEN). Additionally, MSCHE requested supplemental reports in November 2023 and January 2025 on enrollment, reflecting oversight of demographic and operational shifts in a non-traditional institution. These measures highlight ongoing pressures to demonstrate outcomes in competency-based formats amid lawsuits alleging barriers in pathways, though institutional was reaffirmed without interruption.

Compliance and Regulatory Context

Excelsior University operates under the regulatory oversight of the (NYSED), which grants its charter as a nonprofit authorized to confer degrees. This state-level authority requires compliance with , including standards for academic programs, faculty qualifications, and institutional operations, ensuring alignment with public interest protections for providers. Federally, the university maintains eligibility for programs under the Higher Education Act by adhering to U.S. Department of Education (USDE) requirements, including financial responsibility standards, administrative capability for aid disbursement, and verification processes. This encompasses policies for the Return of Funds, where withdrawn students' aid is recalculated based on attendance and enrollment status to prevent overawards, with institutional portions returned to federal programs if applicable. As a primarily institution offering competency-based , Excelsior complies with USDE regulations on , including participation in the National Council for State Authorization Reciprocity Agreements (NC-SARA) for interstate student enrollments and adherence to clock-to-credit-hour conversions for programs blending traditional and direct assessment models. These rules mandate regular program integrity reviews and consumer information disclosures under the Higher Education Opportunity Act, such as completion rates and financial aid statistics reported via the Integrated Postsecondary Education Data System (IPEDS). The university also upholds Family Educational Rights and Privacy Act (FERPA) standards for student record privacy and security, with policies detailing access, amendment rights, and breach notifications to safeguard data in its digital learning environment. No major federal program reviews have resulted in ongoing liabilities since at least 2017, reflecting sustained administrative compliance amid evolving regulations on direct assessment programs.

Student Demographics and Outcomes

Admissions Policies and Target Populations

Excelsior University adopts flexible admissions policies geared toward , particularly for programs emphasizing competency-based and prior learning . Undergraduate applicants must submit proof of or equivalent, such as a GED, with no requirement for scores like or across most programs. The application process incurs no fee and involves holistic review, prioritizing transcripts for transfer credit evaluation rather than traditional entrance criteria. Graduate admissions similarly waive tests such as the GMAT for offerings like the , requiring instead official transcripts from accredited institutions and, where applicable, evidence of relevant professional experience. These policies support open enrollment in 8- or 15-week terms, allowing prospective students to apply without rigid deadlines, though program-specific prerequisites may apply, such as for health sciences tracks demanding clinical background verification. The institution's enrollment continuity rules, updated effective February 12, 2024, mandate consistent course-taking post-admission, permitting breaks of no more than two consecutive 8-week terms or one 15-week term to maintain active status. This structure facilitates re-entry for interrupted learners while enforcing progress toward completion. Excelsior reserves the right to revise requirements, ensuring alignment with accreditation standards, but maintains minimal barriers to initial entry for qualified adults. Target populations center on nontraditional adult learners, including working professionals and those balancing career and family obligations. The university explicitly serves busy students globally through online delivery and credit recognition for , aiming to enable degree attainment for individuals with prior college credits or occupational expertise. , veterans, and their families constitute a key , with over 72,000 such graduates since the institution's founding; admissions processes accommodate military transcripts via Joint Services Transcript evaluation, granting credits for service-related training without additional testing. Public service workers, including , also receive tailored pathways, often with no special undergraduate entry hurdles. This focus reflects Excelsior's mission to address barriers for stop-out students and career advancers, rather than recent high school graduates. Excelsior University's total enrollment declined sharply from 43,123 students in the 2015-16 academic year to 14,477 in fall 2023, reflecting a decrease of over 66% in less than a decade. Undergraduate enrollment mirrored this trend, falling from 39,735 to 12,701, while graduate enrollment dropped from 3,388 to 1,776. The decline continued, with summer 2024 enrollment at 12,629 and summer 2025 at 9,267.
Academic YearTotal EnrollmentUndergraduate EnrollmentGraduate Enrollment
2015-1643,12339,7353,388
2016-1741,65838,2973,361
2017-1834,02231,0392,983
2018-1930,00827,2072,801
2019-2025,24522,6742,571
2020-2121,97419,6242,350
2021-2217,16615,2601,906
2022-2315,83313,9831,850
2023-2414,47712,7011,776
Completion rates, as measured by IPEDS for the 2015-16 entering cohort at 150% of normal time, were low for part-time students: 9% for first-time associate's degree seekers and 6% for first-time seekers. Non-first-time part-time students fared slightly better, with 15% completion for associate's and 18% for . The retention rate for part-time, first-time from fall 2022 to fall 2023 was 67%. In 2023-24, the university conferred 3,960 degrees, including 1,017 associate's, 2,457 , and 480 master's degrees, indicating substantial absolute completions despite cohort-based rates limited by the institution's adult, transfer-heavy, and exclusively distance-learning model.

Employment and Post-Graduation Impact

Excelsior University graduates demonstrate strong post-graduation employment outcomes, particularly in fields like , , and , where the institution's competency-based model aligns with practical career needs. According to federal data from the College Scorecard, median earnings for Excelsior reach $78,493, surpassing the national midpoint of $53,727 for four-year college graduates. This figure reflects earnings tracked for students receiving federal aid, typically measured several years post-enrollment, and underscores the value of degrees earned through accelerated, credit-for-prior-learning pathways that cater to working professionals. The university's internal one-year alumni surveys indicate robust immediate impacts, with 96% of respondents reporting career advancement or pay increases as of summer 2025, a marked improvement from 58% in 2022. Independent analyses corroborate high early-career , estimating 91% of graduates employed one year post-graduation and median earnings of $68,971 at that stage. These outcomes are attributed to Excelsior's focus on adult learners, including , who often apply credits from professional experience directly to degree completion, facilitating seamless transitions to higher roles without career interruption. Nursing alumni, comprising a significant portion of graduates, exhibit particularly elevated returns, with specialized scores of out of 100 compared to peers, reflecting demand for Excelsior's clinically oriented programs. Overall early-career around $60,000 to $75,000 depending on major, exceeding expectations for similar institutions by approximately $12,000, as prior learning assessments enable faster entry into advanced positions. While self-reported survey data from the university should be viewed alongside federal metrics for balance, the consistency across sources highlights Excelsior's efficacy in delivering employable skills to non-traditional students.

Controversies and Criticisms

Nursing Program Reforms and Quality Concerns

The Associate Degree in Nursing (ADN) program at Excelsior University encountered significant quality concerns centered on its Clinical Performance in Nursing Examination (CPNE), a mandatory clinical competency test required for graduation prior to 2018. Student complaints highlighted inconsistent grading, subjective evaluations, and low pass rates—often cited anecdotally below 50% on first attempts—which delayed completion and increased costs, prompting allegations of systemic barriers to graduation. These issues culminated in a class action lawsuit filed in 2018, where plaintiffs claimed the program structure effectively prevented eligible students from finishing; the settlement provided $200 per CPNE failure to affected enrollees from February 19, 2011, to March 2017, without admission of wrongdoing by the university. In response, Excelsior discontinued the CPNE, shifting toward alternative clinical validation approaches integrated into online coursework and partnerships, though this transition coincided with broader programmatic adjustments to mitigate risks from high and failure metrics. Program completion rates for first-time ADN enrollees stood at 53% within 150% of the expected timeframe (six years for part-time students entering in 2018), reflecting challenges in sustaining student progress amid these changes. Quality metrics further underscored concerns, with ADN graduates' first-time NCLEX-RN pass rates trailing national benchmarks:
YearExcelsior ADNNational Average
202267%78%
202376%88%
202483%91%
In , where the university is based, first-time pass rates were higher at 75.8% for 2022 and 81.75% for 2023, but variability across states highlighted uneven outcomes. Job placement data indicated 89.5% of 2022–2023 graduates secured RN roles, though based on a low 4% survey response rate from 487 alumni. Amid these pressures, including scrutiny from state boards over clinical rigor and credit equivalency, voluntarily withdrew ADN accreditation from the Accreditation Commission for Education in Nursing (ACEN) circa 2021, as documented by the Middle States Commission on Higher Education; the (BSN) program retained ACEN status. Teach-out agreements were established with institutions such as Columbia Greene Community College and to support enrolled students through completion or transfer. Licensure restrictions persist in select states, such as barring examination-based RN eligibility for Excelsior ADN graduates. Reforms included reclassifying the School of under a new College of and Sciences in 2024, alongside tightened admissions criteria that excluded prior credits from certain allied health roles (e.g., respiratory therapists) to enhance program alignment with regulatory standards and reduce dilution of clinical prerequisites. These measures, implemented amid declining enrollment in the ADN track, prioritized BSN pathways for experienced licensed practical nurses, aiming to bolster outcomes while addressing prior vulnerabilities to lapses and legal challenges.

Broader Institutional Critiques and Responses

Critiques of University's broader operations have centered on administrative inefficiencies, financial aid processing delays, and the perceived limitations of its non-traditional, competency-based model in ensuring equivalent learning outcomes to conventional programs. Financial aid administrators in 2018 reported challenges with the university's unclear technical guidance, complicating compliance and disbursement processes. Student reviews have highlighted repeated billing for retakes and inadequate instructor , contributing to dissatisfaction ratings averaging 1.3 out of 5 on consumer complaint platforms as of January 2025. The university has responded by maintaining regional accreditation from the Middle States Commission on Higher Education, which evaluates and affirms institutional standards through periodic reviews, including the most recent reaffirmation demonstrating compliance with quality benchmarks. Excelsior operates formal mechanisms for addressing grievances, including academic appeals via its online portal and non-academic resolutions through an ombudsperson, alongside public transparency reports on and student outcomes. Regarding the non-traditional model's rigor, informal critiques from online forums question its depth, citing instances where transfer credits were rejected by other institutions for not meeting traditional standards, though such cases remain anecdotal and countered by the university's emphasis on demonstrable competencies for working adults. defends its approach as aligned with criteria, prioritizing flexibility and prior learning assessment to serve non-traditional populations like , with career services aimed at enhancing graduate despite variable employer familiarity outside specialized fields.

Notable Figures and Contributions

Prominent Alumni

Excelsior University's alumni include high-ranking military leaders and elected officials, reflecting the institution's emphasis on serving adult learners from the armed forces and . earned a degree summa cum laude and served as the 15th from 2015 to 2019, advising top leadership on enlisted matters. Joe R. Campa Jr. obtained a degree and became the 11th of the from 2006 to 2008, the first American in that role, focusing on sailor welfare and Navy policies. Charles W. Bowen received a degree magna cum laude and held the position of 10th of the from 2000 to 2004, advocating for enlisted personnel during operations like responses. Derrick Van Orden graduated with a degree and was elected as U.S. Representative for in 2022, following a career as a SEAL with deployments in Bosnia, , and . These graduates exemplify the university's role in enabling career advancement for service members through flexible, credit-for-prior-learning programs.

Institutional Achievements and Influence

Excelsior University has maintained continuous from the Middle States Commission on Higher Education since 1977, affirming its adherence to rigorous standards in distance learning and . This regional , recognized by the U.S. Department of Education, covers all degree programs and underscores the institution's stability amid its evolution from the Regents External Degree Program in 1971 to a chartered university in 2022. Additional programmatic s, such as those for from the Commission on Collegiate Nursing Education, support specialized offerings that integrate prior learning assessments. The university's scale represents a key achievement, with over 196,923 graduates as of 2024, including more than 15,775 who earned multiple degrees, many leveraging credits from or professional experience. Annual graduations exceed 3,900, with recent figures at 4,012 in 2023, reflecting sustained throughput for nontraditional learners. This volume stems from foundational innovations like credit-by-examination introduced in the , which allowed independent learners to demonstrate competency without traditional coursework. Excelsior's influence lies in pioneering accessible models for working adults and , predating widespread online adoption by offering fully remote degrees in the early and emphasizing competency-based progression. By validating workplace and since its inception, it addressed barriers for underserved populations, influencing broader shifts toward flexible, outcomes-focused education amid declining traditional enrollment. Recent expansions, including new bachelor's programs in and launched in 2024, along with hybrid learning sites in 2025, extend this model to emerging workforce needs.

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