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Good to Great

Good to Great: Why Some Companies Make the Leap... and Others Don't is a business management book written by Jim Collins and published in October 2001 by HarperBusiness.^[1] It explores the question of whether good companies can become great and, if so, how, drawing from a rigorous five-year research project that analyzed 1,435 companies over 40 years of performance data.^[1] The study identified 11 companies—Abbott Laboratories, Circuit City, Fannie Mae, Gillette Co., Kimberly-Clark, Kroger, Nucor, Philip Morris, Pitney Bowes, Walgreens, and Wells Fargo—that achieved sustained greatness, defined by cumulative stock returns at least three times the market average over 15 years following a transition point, with the leap occurring after the company was at least 25 years old and before 1985.^[1] The book's methodology involved examining 980 years of combined financial results, conducting 84 interviews with top executives, and scrutinizing factors such as CEO compensation, board practices, mergers, and technology accelerators.^[1] Collins and his research team found that these great companies outperformed the general market by an average of 6.9 times over 15 years, attributing success not to dramatic events or charismatic leaders but to consistent application of timeless principles.^[1] Central to the findings are several key concepts that define the transition from good to great. Level 5 Leadership describes humble yet fiercely determined leaders who prioritize the company's success over personal ego.^[2] The principle of First Who... Then What emphasizes getting the right people on the bus (and wrong people off) before deciding direction.^[3] A Confront the Brutal Facts approach, paired with the Stockdale Paradox, involves facing harsh realities while maintaining unwavering faith in eventual success.^[4] The Hedgehog Concept guides companies to focus on the intersection of what they can be the best in the world at, what drives their economic engine, and what ignites their passion.^[5] A Culture of Discipline ensures self-disciplined people engage in disciplined thought and action, while the Technology Accelerators principle uses technology to accelerate momentum rather than as a primary driver.^[6]^[7] Finally, the Flywheel and the Doom Loop illustrates how great transformations build gradual momentum through persistent effort, contrasting with the false starts of comparison companies.^[8] Since its release, Good to Great has sold over 4 million copies worldwide^[9] and influenced leaders in business, nonprofits, and government by providing a framework applicable beyond corporations to any organization seeking enduring excellence.^[1]

Background and Research

Publication and Context

Good to Great: Why Some Companies Make the Leap...And Others Don't was published on October 16, 2001, by HarperBusiness, an imprint of HarperCollins Publishers.^[10] The book was authored by Jim Collins, who holds a bachelor's degree in mathematical sciences and an MBA from Stanford University and previously served on the faculty of the Stanford Graduate School of Business, where he taught courses on entrepreneurship and business management.^[11]^[12] Collins led a team of 21 researchers in conducting the five-year study that formed the basis of the book, emphasizing rigorous empirical analysis of corporate performance.^[13] The work originated as a follow-up to Collins's earlier collaboration, Built to Last: Successful Habits of Visionary Companies (1994, co-authored with Jerry I. Porras), which examined enduring great companies but left open the question of how organizations initially achieve greatness.^[14] In response, Collins shifted focus to the transformation process, investigating what enables companies to transition from mediocrity to sustained excellence, positioning Good to Great as a foundational exploration of corporate evolution rather than mere longevity.^[15] The book is structured around nine core chapters that outline key findings from the research, including an introduction setting the stage for the inquiry, followed by discussions on leadership, personnel decisions, factual confrontation, strategic focus, disciplined culture, technological integration, momentum-building, and connections to visionary sustainability. An epilogue addresses frequently asked questions, while five appendices provide detailed documentation of the research methodology, selection criteria, and quantitative analyses to underscore the study's rigor.^[16] Upon release, Good to Great achieved immediate commercial success as a New York Times bestseller and has sold over four million copies worldwide as of 2025.^[17]^[18]

Methodology and Data Analysis

The research for Good to Great spanned five years, beginning with a core question posed in 1996 and culminating in the book's publication in 2001, and involved a team of 21 researchers working out of a management laboratory in Boulder, Colorado. This multidisciplinary group, including members such as Duane Duffy, Eric Hagen, and Peter Van Genderen, dedicated approximately 15,000 hours to the project, operating in small teams of four to six and engaging in weekly debates to ensure evidence-based conclusions. The central inquiry driving the study was: What separates companies that make the sustained leap from good to great performance from those that do not, particularly when contrasted against similar peers facing comparable challenges?^[19] To identify qualifying companies, the team established rigorous selection criteria focused on objective financial performance metrics, limiting the scope to publicly traded U.S. companies that were established for at least 25 years prior to a key transition point, had been publicly traded for at least 10 years, and achieved significant industry status by 1995. Specifically, these firms needed to demonstrate cumulative stock returns at or below the general market (defined as no more than 1.25 times the market) for the 15 years preceding the transition, followed by a distinct transition point, and then at least three times the market return over the subsequent 15 years, outperforming industry averages independently of sector dynamics. The transition points were required to occur before 1985, ensuring a long-term view of sustainability. This process involved a multi-layer sifting of 1,435 Fortune 500 companies from the period 1965–1995, narrowing down through financial analysis to 126 candidates, then 19, and ultimately identifying 11 good-to-great examples, such as Abbott Laboratories and Nucor.^[20] Data collection was exhaustive and multifaceted, drawing from financial databases like the University of Chicago's Center for Research in Security Prices (CRSP), Standard & Poor’s Analyst Handbook, and Moody’s Company Information Reports, alongside company annual reports, proxy statements, and Hoover’s Handbook of Companies. The team also coded nearly 6,000 articles from sources including Forbes, Fortune, Business Week, and the Wall Street Journal dating back over 50 years, generating more than 2,000 pages of transcripts from interviews with 239 to 241 executives across the studied firms. Quantitative analysis encompassed 112 separate examinations of executive compensation, strategies, acquisitions, divestitures, and industry performance, resulting in 384 million bytes of computer data, while qualitative reviews focused on historical narratives from founding through the study's endpoint.^[20] The analytical process employed a comparative method as its cornerstone, pitting the 11 good-to-great companies against direct comparators—11 firms in similar industries with comparable resources and challenges that failed to achieve the leap—and unsustained cases, where six companies showed an initial surge but regressed. This involved 112 targeted analyses to test hypotheses iteratively, developing, revising, and discarding ideas based on empirical evidence, with concepts required to appear in 100% of good-to-great cases and fewer than 30% of comparisons during pivotal transition years. Statistical validation by experts Jeffrey T. Luftig and William P. Briggs confirmed the improbability of the patterns occurring by chance, with odds less than 1 in 17 million.^[20]^[19] To maintain rigor and minimize retrospective bias, the researchers emphasized "time-stamped" evidence—contemporaneous records from the era of events, such as articles and reports predating outcomes—to avoid hindsight distortion, and explicitly ruled out over 20 false trails, including common myths like dramatic innovations at Southwest Airlines. The approach treated the study as an "autopsy without blame," prioritizing chronological historical analysis and cross-verification across multiple sources to ensure findings reflected enduring patterns rather than isolated events or leader-centric narratives.^[19]^[20]

Companies Analyzed

Good-to-Great Companies and Direct Comparators

The research conducted by Jim Collins and his team identified eleven companies that transitioned from good to great performance, defined as achieving cumulative stock returns at least three times the general market over fifteen years following a distinct transition point, after previously matching or underperforming the market for a similar period.^[1] These companies were paired with direct comparators—similar firms in the same industry, of comparable size and age, that faced analogous challenges but failed to make the leap to sustained greatness.^[21] The pairings allowed for rigorous contrast, highlighting factors that enabled the good-to-great transformations. The eleven good-to-great companies and their direct comparators are as follows:

Good-to-Great Company	Industry	Direct Comparator
Abbott Laboratories	Health Care	Upjohn
Circuit City	Retail	Silo
Fannie Mae	Financial Services	Great Western
Gillette	Consumer Goods	Warner-Lambert
Kimberly-Clark	Consumer Goods	Scott Paper
Kroger	Retail	A&P
Nucor	Steel	Bethlehem Steel
Philip Morris	Tobacco	R.J. Reynolds
Pitney Bowes	Business Services	Addressograph
Walgreens	Pharmacy	Eckerd
Wells Fargo	Banking	Bank of America

Each company's transition point marked the onset of its outperformance, often building on incremental changes over several years rather than a single dramatic event. For instance, Walgreens' transition began in 1973, driven by strategic decisions to optimize store locations and customer visits, leading to fifteen years of returns exceeding the market by over fifteen times.^[1] Similarly, Nucor's shift occurred around 1980, emphasizing cost-efficient mini-mill technology in steel production. These transition points varied across the companies, typically spanning the 1960s to 1980s, and were characterized by consistent execution rather than reliance on external windfalls.^[22] A common trait among these good-to-great companies was their quiet, methodical evolution, free from headline-grabbing crises, massive restructurings, or charismatic celebrity leaders. Instead, transformations unfolded steadily through disciplined leadership and operational focus, often spanning years without fanfare.^[1] Since the original 2001 study, several of these companies have faced challenges that do not invalidate the historical findings but illustrate the difficulties of sustaining greatness over decades. Circuit City, for example, filed for bankruptcy in 2009 after earlier successes eroded due to competitive pressures in electronics retail. Fannie Mae suffered significant value loss during the 2008 financial crisis, dropping approximately 88% in stock value. Other firms, such as Gillette (acquired by Procter & Gamble in 2005) and Philip Morris (restructured as Altria Group), underwent major changes through mergers and spin-offs, while the core lessons from their transition periods remain intact as a historical benchmark.^[21]

Comparison Companies and Unsustained Cases

In the research for Good to Great, Jim Collins and his team selected 11 direct comparison companies as a control group, each operating in the same industry and facing similar external challenges as the good-to-great firms during the same era, yet failing to achieve comparable sustained success. These companies provided a baseline to isolate the factors enabling the transition to greatness, demonstrating that similar starting conditions do not guarantee superior performance. Examples include Upjohn in the pharmaceutical sector, which struggled with innovation and market share amid regulatory pressures; Silo in consumer electronics retail, hampered by poor inventory management and customer service; and Bethlehem Steel in the steel industry, undermined by resistance to cost-cutting and technological upgrades during economic shifts.^[1]^[23] The full set of direct comparison companies is as follows:

Company	Industry/Sector
Upjohn	Pharmaceuticals
Silo	Retail (Electronics)
Great Western Financial	Financial Services
Warner-Lambert	Consumer Goods
Scott Paper	Paper Products
A&P	Grocery Retail
Bethlehem Steel	Steel Manufacturing
R.J. Reynolds	Tobacco
Addressograph-Multigraph	Office Equipment
Eckerd	Drugstore Retail
Bank of America	Banking

These firms often exhibited patterns such as over-reliance on charismatic leadership that prioritized short-term wins over long-term strategy, pursuing acquisitions that lacked cultural alignment and led to integration failures, and refusing to confront harsh market realities, resulting in stagnant growth.^[1]^[23] A separate category in the study consisted of six unsustained comparison companies, which initially generated strong performance gains suggestive of a transition to greatness but regressed within a few years, reverting to mediocrity or decline. This group included Burroughs (office equipment and computers), Chrysler (automotive), Harris Corporation (aerospace and electronics), Rubbermaid (household products), Teledyne (conglomerate), and Hasbro (toys and games). For instance, Rubbermaid achieved rapid growth through product innovation in the 1980s but faltered after a major acquisition disrupted its disciplined culture and focus, leading to quality issues and market share loss. Similarly, Chrysler's turnaround under charismatic executives delivered short-term profits but collapsed amid inconsistent strategy and external pressures like fuel crises.^[20]^[24] These unsustained cases highlighted pitfalls like entering the "doom loop" of reactive changes, where companies abandoned consistent momentum for dramatic overhauls, such as ill-fitting mergers or diversification without core competence alignment, ultimately eroding gains.^[24]^[23] In terms of performance, the direct comparison companies delivered cumulative stock returns roughly equivalent to the general market over the 15-year period following the good-to-great transition points, while the unsustained companies showed initial outperformance that diminished, aligning with or falling below market averages in the longer term; this stood in stark contrast to the good-to-great firms' 6.9 times market outperformance.^[1]^[20] The examination of these comparison and unsustained groups underscored a key finding of the study: over 90% of companies fail to make and sustain the leap from good to great, primarily because they sidestep confronting brutal facts, tolerate the wrong personnel in key roles, or lack a culture of rigorous discipline, emphasizing the rarity and specificity of transformative success.^[1]^[23]

Core Principles

Level 5 Leadership

Level 5 Leadership represents the pinnacle of a five-level hierarchy of leadership capabilities identified in the research underlying Good to Great. This hierarchy builds progressively: Level 1 consists of highly capable individuals who make productive contributions through talent, knowledge, skills, and good work habits; Level 2 involves contributing team members who work effectively with others in group settings; Level 3 denotes competent managers who organize people and resources toward the effective and efficient pursuit of predetermined objectives; and Level 4 describes effective leaders who catalyze commitment to and vigorous pursuit of a clear and compelling vision while stimulating higher performance standards. Level 5, the executive level, embodies all prior capabilities augmented by a profound blend of personal humility and indomitable professional will, enabling leaders to channel ambition toward enduring organizational greatness rather than personal glory.^[25]^[26] Key traits of Level 5 leaders include a compelling modesty that avoids self-aggrandizement, coupled with an unrelenting resolve to drive the organization to breakthrough results. They attribute success to external factors and others' efforts while assuming personal responsibility for failures, demonstrating a selfless focus on the company's long-term success over individual ego or acclaim. This paradoxical combination fosters a culture where institutional success supersedes personal stardom, as evidenced by Level 5 leaders' tendency to shun the spotlight and prioritize building successors who can sustain momentum.^[25]^[27] Illustrative examples from the good-to-great transformations highlight these traits in action. Darwin Smith, CEO of Kimberly-Clark from 1971 to 1991, exemplified Level 5 leadership by making the bold, ego-defying decision to divest the company's core paper mill business despite its historical significance and the personal risks involved, redirecting focus to consumer products and ultimately outperforming the market by four times. Similarly, Dick Cooley, who led Wells Fargo from 1963 to 1982, built a steady, disciplined culture through quiet determination, emphasizing consistent performance and team alignment without seeking personal recognition, which laid the foundation for sustained growth.^[27]^[1] Research evidence underscores Level 5 leadership as a critical differentiator: in 10 of the 11 good-to-great companies studied, the pivotal CEOs during the transition years embodied this level, often rising from within the organization after long tenures, whereas comparison companies frequently relied on charismatic, self-promoting external hires who prioritized personal visibility over substantive results. None of the comparison company leaders displayed Level 5 traits, correlating with their inability to achieve sustained greatness. This pattern held across the dataset, with Level 5 leaders contributing to the flywheel effect of cumulative momentum in transformations.^[28]^[27] Level 5 leadership is not an innate trait but can be cultivated through deliberate practices, particularly via rigorous succession planning that promotes internal candidates with demonstrated humility and resolve, allowing potential leaders to grow into the role over time.^[28]

First Who, Then What

In the research underlying Good to Great, Jim Collins and his team identified that leaders in companies transitioning from good to great prioritized assembling the right team before defining strategy or direction. This principle, known as "First Who, Then What," posits that organizational success begins with getting the right people "on the bus" and the wrong people "off the bus" prior to determining where the bus is headed. The metaphor underscores that direction emerges from the collective insight of a capable team, rather than being imposed top-down.^[3] The process entails rigorous decisions on personnel, starting with who before addressing what the company should do. Good-to-great leaders focused on hiring self-motivated individuals aligned with core values, using probing questions during interviews to assess fit, such as whether candidates would thrive in ambiguity without heavy direction. They also decisively removed misfits, even if talented in other areas, to avoid dilution of team effectiveness. To align talent, these leaders employed "stop doing" lists alongside traditional to-do lists, eliminating non-essential activities that distracted from high-impact work. This approach ensured that the right people could then collaboratively shape strategy, reducing reliance on incentives or micromanagement.^[3] A key example is Nucor Corporation under CEO Ken Iverson, who rebuilt the company in the 1960s and 1970s by handpicking a core team of ironworkers and managers passionate about steelmaking, without a predefined business plan. Iverson emphasized that "the people who work here... they are the ones who know where we should go," allowing the team to pioneer mini-mill technology and drive Nucor's transformation into a steel industry leader. Similarly, at Gillette, CEO Colman Mockler cultivated a "people first" culture during the 1970s and 1980s, prioritizing talent development and rigorous selection, which fostered innovation in products like the Sensor razor and sustained the company's growth through turbulent markets. The outcomes of this principle were profound: teams composed of the right people demonstrated high adaptability to market shifts and technological changes, obviating the need for excessive bureaucracy or detailed controls, as these individuals were inherently driven to pursue excellence. In contrast, retaining the wrong people often derailed promising strategies, leading to inefficiency and conflict. Collins' analysis showed that such teams enabled faster decision-making and innovation, contributing to sustained performance.^[3] Quantitative evidence from the study highlighted the principle's impact, with good-to-great companies exhibiting significantly lower turnover in their top executive teams during the critical transition phase—averaging less than one change per company compared to multiple changes in direct comparison companies, which experienced higher churn and instability. This stability in leadership correlated with the companies' ability to maintain momentum toward greatness.^[20]

Confront the Brutal Facts

In the framework outlined in Good to Great, confronting the brutal facts represents a critical principle for transitioning from mediocrity to sustained excellence, emphasizing the need for organizations to rigorously assess their current realities without succumbing to denial or false hope.^[29] This approach ensures that leaders make informed decisions grounded in truth, fostering resilience and adaptability in the face of adversity. Central to this principle is the balance between unflinching honesty and enduring optimism, which enables companies to navigate challenges effectively. The Stockdale Paradox encapsulates this duality, stating that one must maintain unwavering faith that ultimate success is achievable while simultaneously confronting the most brutal facts of the present situation.^[4] Named after Admiral James Bond Stockdale, a U.S. Navy officer and Vietnam War prisoner of war who endured over seven years of captivity in Hanoi, the paradox draws from Stockdale's observations on survival. He noted that the POWs who perished were often the unchecked optimists who ignored harsh conditions, whereas survivors like himself faced the grim realities—such as torture and isolation—yet held an absolute belief in prevailing.^[4] In the context of business, good-to-great companies embodied this paradox by acknowledging operational failures and market shifts without losing conviction in their long-term potential, distinguishing them from comparison firms that either denied problems or descended into despair.^[29] To operationalize this principle, leaders in good-to-great companies cultivated environments where negative information could surface freely, often through structured practices like "tell it like it is" meetings where executives were encouraged to voice concerns without fear of reprisal.^[29] These sessions prioritized leading indicators—such as customer feedback or early warning signs of product issues—over lagging ones like quarterly earnings, allowing for proactive adjustments rather than reactive fixes. This openness contrasted sharply with comparison companies, which often stifled dissent through hierarchical barriers or punitive cultures, leading to delayed responses to threats.^[29] Illustrative examples from the research highlight the impact of this approach. At Kroger, executives in the 1970s confronted the brutal reality that traditional small-store formats were failing amid shifting consumer demands for larger supermarkets with greater variety, prompting bold experiments with superstore prototypes that ultimately transformed the company and outperformed rivals like A&P, which clung to outdated models.^[1] Similarly, under Level 5 leaders at Fannie Mae during its transition period, rigorous risk audits exposed vulnerabilities in the secondary mortgage market, enabling the firm to overhaul its portfolio management and achieve dramatic performance gains.^[29] The principle demands a careful balance to avoid extremes: denial, as seen in comparison companies that dismissed competitive threats, or sterile optimism that ignores actionable data, potentially leading to paralysis.^[29] Good-to-great firms integrated this with consistent execution, akin to a "20-mile march" of steady progress, ensuring that factual confrontation fueled disciplined action rather than defeatism. Evidence from Collins' research, including over 2,000 pages of interview transcripts with executives and analysis of thousands of articles, revealed that these companies employed more robust "reality-check" mechanisms, such as red-flag protocols, to surface and address uncomfortable truths systematically—without evidence of superior information access compared to peers, but with markedly better utilization of available data.^[29]

Hedgehog Concept

The Hedgehog Concept, as articulated in Jim Collins' analysis of transformative companies, draws from an ancient Greek parable popularized by philosopher Isaiah Berlin in his 1953 essay "The Hedgehog and the Fox." In this framework, foxes pursue many ends and employ numerous means, adapting to circumstances with versatility but lacking unity, whereas hedgehogs simplify complexity around a single, unifying idea or principle that guides all actions. Collins applies this distinction to business strategy, positing that good-to-great companies operate like hedgehogs by distilling their approach to a "simple, crystalline concept" at the intersection of three key dimensions, enabling focused excellence rather than scattered efforts.^[5]^[30] This concept emerges from the overlapping areas of three circles: first, what the organization is deeply passionate about, igniting intrinsic motivation and sustained commitment; second, what it can be the best in the world at, emphasizing distinctive capabilities that drive competitive advantage without overreaching into unrelated areas; and third, what best drives its economic engine, identified by pinpointing a key metric such as profit per X (where X represents a core denominator like customer visit, product unit, or employee). The resulting Hedgehog Concept is not a broad vision statement or quick insight but the product of an iterative process involving rigorous questioning, data analysis, and dialogue over several years, often confronting uncomfortable realities to refine understanding. For instance, companies iteratively ask: "What are we truly passionate about?" "In what can we be world-class?" and "What metric truly drives our economics?" until convergence yields clarity.^[5]^[1] Illustrative examples from Collins' research highlight the concept's application. Walgreens, a good-to-great company, crystallized its Hedgehog around becoming the best, most convenient drugstore chain, with its economic engine measured as profit per customer visit; this focus led to innovations like drive-thru pharmacies and small-box stores in high-traffic locations, transforming it from a mediocre performer to a market leader. Similarly, Kimberly-Clark, under CEO Darwin Smith, shifted from commodity paper mills to consumer products like Huggies diapers and Kleenex tissues, determining it could be world-class in absorbent hygiene and tissue categories while passionately pursuing consumer innovation, ultimately divesting non-core assets to align with this singular idea. In contrast, comparison companies often resembled foxes, dispersing resources across multiple initiatives without a unifying focus, leading to inconsistent results.^[1]^[5] Empirical evidence from the study underscores the Hedgehog Concept's impact: good-to-great firms that clarified and adhered to this intersection achieved cumulative stock returns approximately 10 times the general market in the 15 years following their transition point, far outpacing direct comparators who lacked such disciplined simplicity and instead chased disparate opportunities. This outperformance stemmed from the hedgehog's ability to channel efforts into high-leverage activities, avoiding the dilution that plagues less focused organizations.^[5]^[31]

Culture of Discipline

In "Good to Great," the culture of discipline represents the third key factor enabling companies to transition from mediocrity to sustained excellence, emphasizing an organization built around self-disciplined individuals who apply disciplined thought and execute disciplined actions within a clear framework.^[32] This approach fosters rigor without rigidity, providing employees with freedom and responsibility to operate effectively, rather than relying on bureaucratic controls or hierarchical enforcement.^[32] Disciplined people form the foundation, as good-to-great companies hire self-motivated individuals who require minimal supervision, eliminating the need for excessive rules or layers of management to compensate for incompetence.^[32] For instance, Nucor exemplified this through its no-frills, pay-for-performance compensation system, where workers' earnings were directly tied to productivity, promoting accountability and efficiency without lavish perks or executive privileges. Disciplined thought builds on this by ensuring clarity around the company's Hedgehog Concept—what it can excel at, drive passion for, and generate economic engines for—allowing focused decision-making amid uncertainty.^[32] Disciplined action translates these elements into consistent execution, where the organization adheres fanatically to its core strategy, using tools like "stop doing" lists to avoid distractions and maintain momentum.^[32] Pitney Bowes demonstrated this through its unwavering commitment to R&D investment, systematically reinventing mailing and messaging technologies to sustain relevance in its core market. In contrast, comparison companies often faltered due to undisciplined expansions into unrelated areas; for example, Scott Paper, the comparator to Kimberly-Clark, pursued aggressive acquisitions without discipline, leading to its sale to Kimberly-Clark in 1995 and highlighting the dangers of lacking cultural consistency. This culture proved pivotal to the good-to-great companies' long-term success, with their cumulative stock returns averaging 6.9 times the general market over the 15 years following their transition points, a result attributed to steady cultural adherence rather than isolated events or heroic interventions.^[1]

Technology Accelerators

In Good to Great, Jim Collins identifies technology as an accelerator of momentum rather than its creator, emphasizing that no technological innovation can transform a merely good company into a great one without the foundational elements of disciplined leadership, thought, and action already in place. Good-to-great companies select and apply technologies that align precisely with their Hedgehog Concept—the intersection of what they can be the best in the world at, what drives their economic engine, and what they are deeply passionate about—using them to amplify existing strengths rather than as a panacea for underperformance.^[7] This approach ensures technology serves strategic priorities, avoiding the pitfalls of hype-driven adoption that often derail comparison companies.^[7] A key pattern observed in the research is that good-to-great companies, many of which operate in traditional industries, became pioneers in technologies directly relevant to their core competencies, while steering clear of speculative trends. For instance, Gillette, a razor and blade manufacturer, innovated with sensor-based razor technology in the 1980s and 1990s to enhance product precision, but executives attributed their transition to greatness primarily to leadership and strategy, not the tech itself. Similarly, these firms resisted the "technology trap" of overinvesting in unproven innovations, maintaining focus on disciplined execution over flashy disruptions.^[7] Specific examples illustrate this selective integration. Walgreens, during its good-to-great transition, developed an in-house database system in the early 1980s to optimize store layouts and inventory based on customer traffic patterns, enabling it to pioneer the drive-thru pharmacy model and achieve superior market positioning without relying on off-the-shelf software hype. Likewise, Nucor revolutionized the steel industry by becoming the first major U.S. non-union steel producer to adopt electric arc furnace mini-mill technology in the 1960s and 1970s, which allowed low-cost production of high-quality steel; however, this technological leap occurred over a decade after Nucor's cultural and strategic foundations were established, amplifying rather than initiating its momentum.^[7] Empirical evidence from Collins' study reinforces this dynamic: all eleven good-to-great companies incorporated technology as an amplifier only after their transition point, with pioneers emerging years into sustained outperformance, such as Nucor outperforming the market by over five times in an industry ranking in the bottom 2% for shareholder returns. In contrast, across 84 interviews with executives from these firms, 80% did not rank technology among their top five factors for success, underscoring its supportive role. Comparison companies, however, frequently chased technological trends without strategic alignment, as seen with Silo Industries (a direct comparator to Circuit City), which invested heavily in video and consumer electronics fads in the 1980s without a coherent business model, leading to its decline.^[7] By 2025, Collins' principles continue to inform applications in the AI and digital transformation era, where enduring companies apply technologies like machine learning to enhance their Hedgehog Concepts rather than pursuing AI as a standalone savior, as echoed in recent analyses adapting Good to Great to modern disruptions.

Flywheel and Doom Loop

The Flywheel concept in Good to Great illustrates how companies transition from good to great through a cumulative process of consistent effort across core principles, likened to pushing a massive, heavy flywheel mounted horizontally on an axle—30 feet in circumference, 2 feet thick, and weighing 5,000 pounds.^[8] This metaphor emphasizes that no single action or "miracle moment" triggers the transformation; instead, executives must apply relentless, disciplined pushes in the same direction, drawing on elements like Level 5 leadership and the Hedgehog Concept, with each incremental turn building upon the last to generate compounding momentum.^[8] The process unfolds in stages: an initial buildup phase where progress feels invisible and arduous, requiring hundreds of turns without apparent reward, followed by a breakthrough where the flywheel gains speed, and finally sustained acceleration as consistency perpetuates the cycle.^[8] Research supporting the Flywheel revealed that in interviews with over 100 executives from good-to-great companies, none could identify a precise starting point for their transformation, underscoring the gradual, integrated nature of the buildup.^[8] Furthermore, all 11 good-to-great companies followed this pattern of cumulative momentum, achieving sustained results without relying on dramatic overhauls.^[1] For instance, Wells Fargo exemplified this steady build over approximately 20 years, beginning in the early 1970s under leaders who methodically aligned people, strategy, and operations, leading to breakthrough performance by the 1980s without a singular pivotal event.^[33] In stark contrast, the Doom Loop describes the vicious cycle observed in comparison companies, where disappointing results prompt reactive, disjointed changes—such as frequent leadership swaps, ill-advised acquisitions, or abrupt strategic pivots—that disrupt any potential momentum and exacerbate decline.^[1] These organizations often chase quick fixes or "silver bullets," halting progress to lurch in new directions without deep understanding, resulting in a downward spiral of confusion, resource waste, and eroding performance.^[1] An example is Warner-Lambert, a comparison company to Gillette that entered the Doom Loop through over-diversification in the 1980s and 1990s, including reactive expansions into unrelated areas, which diluted focus and contributed to strategic inconsistency and underperformance relative to its potential.^[33] This pattern appeared in every studied comparison company, highlighting how the absence of Flywheel discipline leads to perpetual instability rather than enduring greatness.^[1]

Reception and Impact

Initial Praise and Adoption

Upon its release in October 2001, Good to Great garnered immediate critical acclaim for its rigorous empirical methodology, which involved a five-year study analyzing financial data and executive interviews from 1,435 companies to identify patterns of sustained superior performance. Reviewers highlighted the book's data-driven approach as a departure from anecdotal business literature, emphasizing how Collins' team contrasted "good-to-great" companies with direct comparison firms to isolate key transitions.^[34] The work received endorsements from prominent business figures, including Warren Buffett, who praised its analysis of what separates exceptional companies from average ones, and Bill Gates, who recommended it for its insights into organizational excellence.^[35] The book quickly achieved commercial success, debuting as a #1 New York Times bestseller and maintaining a position on the BusinessWeek bestseller list for several years, earning recognition as one of the top business books of the early 2000s.^[34] By 2005, it had sold more than 2.5 million copies worldwide and was translated into over 35 languages, facilitating its global dissemination among executives and managers.^[36] These metrics underscored its rapid adoption in corporate training programs, particularly within Fortune 500 companies, where concepts like Level 5 Leadership were integrated into leadership development initiatives to foster disciplined decision-making.^[37] Early applications extended beyond for-profit sectors, with the book's principles influencing high-profile turnarounds such as Alan Mulally's leadership at Ford Motor Company, where he drew on ideas like confronting brutal facts and building a culture of discipline to orchestrate the automaker's recovery from near-bankruptcy in the mid-2000s.^[38] It was frequently cited in Harvard Business Review articles on executive humility and organizational transformation, starting with Collins' own 2001 piece on Level 5 Leadership. In response to demand from the nonprofit world, Collins published the 2005 monograph Good to Great and the Social Sectors, adapting core concepts—such as the Hedgehog Concept and flywheel momentum—to address unique challenges like resource constraints and mission-driven metrics, which has been applied by numerous nonprofits.^[39]

Criticisms and Limitations

Critics have pointed out several methodological limitations in Collins' research for Good to Great. The study examined only 11 companies identified from a pool of 1,435 firms that achieved sustained stock returns at least three times the market average over 15 years following a transition point, a small sample that may not generalize broadly.^[40] This selection process introduces survivorship bias, as it focuses exclusively on successful survivors while overlooking failed companies that might share similar traits.^[40] Additionally, the analysis is U.S.-centric, drawing solely from American public companies and excluding private, family-owned, or non-U.S. firms, which limits its applicability in global or diverse economic contexts.^[40] The research relied primarily on secondary sources like published materials rather than primary data from site visits or interviews, further constraining its depth.^[40] Post-publication outcomes have challenged the durability of the principles outlined in the book. Several of the identified "great" companies experienced significant declines after 2001; for instance, Circuit City filed for bankruptcy in 2009 amid retail sector pressures.^[41] Fannie Mae, another example, faced a severe crisis in 2008 leading to a government conservatorship and an over 80% drop in stock value from the book's release.^[41] These reversals suggest that the factors driving the initial transitions may not ensure long-term resilience against economic disruptions. Conceptually, the framework has been faulted for overemphasizing leadership qualities, such as Level 5 leaders, while downplaying external influences like market regulations, technological shifts, or luck.^[40] Critics argue that the principles, including the Hedgehog Concept and culture of discipline, prove difficult to implement in fast-changing or volatile industries where rigid focus may hinder adaptability.^[42] The approach also simplifies complex success stories into prescriptive narratives, potentially leading managers to overlook contextual nuances.^[40] Academic responses have further scrutinized the book's causal claims. Phil Rosenzweig, in The Halo Effect (2007), contends that works like Good to Great suffer from narrative bias and the halo effect, where past financial success retroactively attributes positive traits to companies, conflating correlation with causation without rigorous controls.^[42] Studies in the 2010s, including analyses of management literature, have questioned the validity of such retrospective attributions, noting a lack of empirical testing for causality in business transformations.^[42] Collins partially addressed these concerns in his 2011 follow-up Great by Choice, which examined companies thriving in turbulent environments and refined concepts like disciplined action to account for uncertainty. However, as of 2025, debates on the timelessness and universality of the original principles continue, with some scholars arguing that evolving business landscapes—marked by rapid digital disruption and geopolitical shifts—render them less relevant.^[40]^[43]

Enduring Influence and Applications

The frameworks outlined in Good to Great have profoundly shaped business consulting practices.^[44] These principles have inspired internal assessments and transformation initiatives across corporations, enabling leaders to apply tools such as the Hedgehog Concept for strategic focus and the Flywheel for incremental progress. In education, Good to Great remains a staple in MBA curricula, where it is used to illustrate transformative leadership and organizational strategy through case studies of companies that achieved enduring performance.^[45] Jim Collins has extended its accessibility by providing free resources, including diagnostic tools and articles on his official website, to support educators and students in applying the book's ideas to real-world scenarios. The book's influence extended through Collins' subsequent works, including the 2009 book How the Mighty Fall, which examines the stages of corporate decline as a complement to the ascent described in Good to Great, and the 2005 monograph Good to Great and the Social Sectors, which adapts its core principles—such as Level 5 Leadership and a culture of discipline—to nonprofit and governmental organizations based on interviews with over 100 leaders.^[46]^[47] Culturally, phrases like "get the right people on the bus" from the "First Who, Then What" principle have permeated business lexicon, symbolizing the priority of assembling high-caliber teams before defining direction, and are frequently invoked in leadership discussions and hiring strategies.^[3] By 2021, the book had sold over 4 million copies worldwide, underscoring its lasting resonance in management thought as of recent years.^[18] Good to Great shares thematic parallels with earlier classics like In Search of Excellence (1982) by Tom Peters and Robert Waterman, which emphasized adaptive cultures, and The Innovator's Dilemma (1997) by Clayton Christensen, focusing on disruptive innovation, both of which similarly dissected high-performing organizations through empirical analysis.^[48] Its emphasis on disciplined habits has also echoed in modern works such as Atomic Habits (2018) by James Clear, which builds on personal and organizational routines for sustained improvement.^[49]

References

[1]
Articles - Good to Great - Jim Collins
October 2001. Start with 1,435 good companies. Examine their performance over 40 years. Find the 11 companies that became great.
[2]
https://www.jimcollins.com/concepts/level-five-leadership.html
[3]
Concepts - First Who…Then What? - Jim Collins
The good-to-great companies understood a simple truth: The right people will do the right things and deliver the best results they're capable of, regardless of ...
[4]
Concepts - The Stockdale Paradox - Jim Collins
The Stockdale Paradox is a concept, along with its companion concept Confront the Brutal Facts, developed in the book Good to Great.<|control11|><|separator|>
[5]
The Hedgehog Concept - Jim Collins
Transformations from good to great come about by a series of good decisions made consistently with a Hedgehog Concept, supremely well executed, accumulating one ...
[6]
Concepts - A Culture of Discipline - Jim Collins
Culture of Discipline is a concept developed in the book Good to Great. Disciplined people who engage in disciplined thought and who take disciplined action.
[7]
Concepts - The Flywheel Effect - Jim Collins
The Flywheel effect is a concept developed in the book Good to Great. No matter how dramatic the end result, good-to-great transformations never happen in one ...
[8]
Good to Great - HarperCollins Publishers
In stock Free delivery over $35Good to Great. Why Some Companies Make the Leap...And Others Don't. By Jim Collins,. On Sale: October 16, 2001.
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About Jim - Jim Collins
He holds a bachelor's degree in mathematical sciences and an MBA from Stanford University, and honorary doctoral degrees from the University of Colorado and the ...
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Jim Collins, '80, MBA '83 | Stanford Graduate School of Business
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Revisiting a Business Classic: Good to Great (2001)
Feb 4, 2019 · Although technically written 7 years after Built to Last, Collins reflects that Good to Great was ironically more like its prequel. Whereas Good ...
[12]
The Path to the Book Good to Great Began with a Question
The great irony of Built to Last is that it's an entrepreneur's book. It's about how to start and build a great organization from the ground up.
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Good to Great: Why Some Companies Make the Leap...And Others ...
30-day returnsPublisher. Harper Business ; Publication date. October 16, 2001 ; Dimensions. 6.12 x 1.05 x 9.25 inches ; ISBN-10. 9780066620992 ; ISBN-13. 978-0066620992.eBook · Audible Audiobook · 6 book series
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Good to Great By Jim Collins | Chapter by Chapter Book Summary
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It's Finally Time to Retire 'Good to Great' From the Leadership Canon
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Good to Great is 20 years old - LinkedIn
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Good to Great required five years of effort with 21 research associates at ... Comparison Method: The cornerstone of our research method is the selection ...
[18]
[PDF] Good to Great - The University of Manchester
Mar 27, 2001 · use the criteria to find the good-to-great companies. Criteria for Selection as a Good-to-Great Company. 1. The company shows a pattern of ...
[19]
Whatever happened to Jim Collins' “Good To Great” companies?
Apr 11, 2023 · The book is organized into nine chapters and an Epilogue full of FAQs. Each chapter features a carefully crafted summary at the end that ...
[20]
Good to Great Companies: Complete List + 5 Powerful Lessons
Dec 23, 2019 · The Good-to-Great Companies · Abbott (Upjohn) – Health Care · Circuit City (Silo) – Retail · Fannie Mae (Great Western) – Financial Services ...
[21]
[PDF] Why Some Companies Make the Leap... - the young treps
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[22]
How Companies Go from Good to Great to Irrelevant - Jim Collins
Chrysler was another one. Burroughs was another one. Teledyne was another one. As we looked at it, they did not have many of the things we're talking about here ...
[23]
Concepts - Level 5 Leadership - Jim Collins
Level 5 leadership is a concept developed in the book Good to Great. Level 5 leaders display a powerful mixture of personal humility and indomitable will.
[24]
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[25]
The Misguided Mix-up of Celebrity and Leadership - Jim Collins
It turns out that every good-to-great company in our study had a leader from the Darwin Smith school of management at the helm during the pivotal years.
[26]
Can You Grow into Level 5 Leadership - Jim Collins
Level 5 is a very satisfying idea, a powerful idea, and, to produce the best transitions from good to great, perhaps an essential idea.
[27]
Concepts - Confront The Brutal Facts - Jim Collins
Productive change begins when you confront the brutal facts. Every good-to-great company embraced what we came to call "The Stockdale Paradox" you must maintain ...
[28]
[PDF] The Hedgehog and the Fox - Princeton University
There is a line among the fragments of the Greek poet. Archilo chus which says: 'The fox knows many things, but the hedgehog knows one big thing.
[29]
Hedgehog Concept Examples: How a Hedgehog Supports a BHAG
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### Summary of Culture of Discipline from Good to Great
[31]
Articles - How Great Companies Tame Technology - Jim Collins
Aug 9, 2002 · The really odd thing about this is that, like Nucor, every company in our good-to-great study had in fact become a pioneering leader in the use ...
[32]
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Insufficient relevant content.
[33]
Online Extra: Q&A with Good to Great Author Jim Collins - Bloomberg
Sep 22, 2002 · ... Good To Great, now in its ninth month on the BusinessWeek Best-Seller List . Collins, who left a prestigious teaching spot at Stanford Business ...
[34]
Leadership bookshelf picks that will keep you inspired - NewsBytes
Feb 27, 2024 · Bill Gates endorses Good to Great by Jim Collins, which examines why some companies excel while others falter. Collins' research pinpoints key ...
[35]
Jim Collins - Big Think
May 19, 2009 · ... translated into 35 languages, including such languages as ... In 2005 he published a monograph: Good to Great and the Social Sectors.
[36]
S+B's Top 25 Business Books for 2000-2001
Oct 1, 2001 · 1. Good to Great: Why Some Companies Make the Leap...And Others Don't, by Jim Collins, HarperBusiness, 2001
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It all begins with leadership - Veracity (Oxford)
Apr 14, 2023 · Former Ford CEO Alan Mulally describes a situation not long after he started there. ... Good to Great”, as opposed to “level 4” leaders, where ...It Starts With Different... · Creating The Right Climate... · Empowering, Enabling...
[38]
Good to Great and the Social Sectors: Jim Collins on Leadership
Apr 1, 2007 · However, Collins focused most of his attention on the importance of leadership in “good to great” organizations. He said one factor that makes a ...
[39]
Books that shook the business world: Good to Great by Jim Collins
Sep 9, 2024 · Good to Great exemplifies the airport business book: flattering to its tired but aspirational readers and reassuring in its formulaic simplicity.
[40]
From Good to Great ... to Below Average - Freakonomics
Jul 28, 2008 · Since it came out in 2001, it has sold millions of copies. It still sells over 300,000 copies a year.Missing: sales | Show results with:sales<|separator|>
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The Halo Effect: Debunking Some Hot Business Books with One of ...
Feb 28, 2007 · ... Good to Great. Along the way, he argues that many of the pat principles bandied about in the business world are based on misguided thinking ...
[42]
Book review: Good to Great: Why Some Companies Make the Leap ...
Oct 16, 2025 · While the book offers invaluable insights, some critics argue that the business environment today is vastly different from when Collins ...
[43]
Today's good to great: Next-generation operational excellence
Jan 19, 2024 · Today's good to great: Next-generation operational excellence · Any business that's still standing after years of disruption has good reason to ...Missing: comparison | Show results with:comparison
[44]
12 Best MBA Books for Aspiring Business Leaders
2. “Good to Great” by Jim Collins. Good to Great is a book that analyzes transformative leadership through sustainable practices. Through various studies and ...
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[46]
Good to Great and the Social Sectors: A Monograph to Accompany ...
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[47]
57 Influential Books About Business and Leadership
Aug 20, 2021 · The findings of the "Good to Great" study will surprise many readers and shed light on virtually every area of management strategy and practice.
[48]
Summaries of the 50 Top Business Books You Should Read
Jun 8, 2023 · ... Atomic Habits. This is the list of sections and book summaries ... Good to Great by Jim Collins – 2001. Marketing and Communication.