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Insperity

Insperity, Inc. is a publicly traded American (PEO) founded in 1986 and headquartered in Kingwood, , that specializes in providing comprehensive () outsourcing and business performance solutions to small and medium-sized businesses across the . Originally established as Administaff, the company rebranded to Insperity in 2011 and was an early provider of outsourcing services such as administration, benefits management, assistance, and strategic consulting through a co-employment model that assumes employer responsibilities for administrative and regulatory functions. With over 100 locations nationwide and 2024 revenues of $6.6 billion, Insperity supports thousands of clients by helping them mitigate risks, enhance , and access 500-level benefits, thereby enabling business growth and . The company's mission emphasizes empowering teams and elevating businesses, rooted in a values-based, people-centric culture that prioritizes the inherent worth of individuals to drive organizational success. Insperity went public on the in 1997 under the ticker symbol NSP and achieved certification as a Certified PEO (CPEO) in 2017, underscoring its commitment to and industry standards. Notable milestones include facilitating three times the national average (PPP) payouts for clients during the in 2020, forming a with Workday in 2024 to deliver advanced technology solutions, and announcing a new contract with UnitedHealthcare in November 2025 to enhance benefits offerings. As of the third quarter of 2025, Insperity serves an average of approximately 313,000 worksite employees through its PEO model, positioning it as a key player in the HR services sector with a focus on innovation, scalability, and community prosperity.

Overview

Founding and headquarters

Insperity was founded in 1986 in , Texas, by Paul J. Sarvadi and Gerald McIntosh as Administaff, Inc. The company launched from a modest 600-square-foot office space equipped with just one telephone line and no initial staff beyond the founders. Administaff's initial focus centered on staff leasing services, a form of employee leasing that allowed businesses to outsource administrative functions like and benefits management. This model was facilitated by the Texas Reform Act of 1986, which provided clearer definitions of liabilities for leasing firms, building on the federal Tax Equity and Fiscal Responsibility Act of 1982. The company's headquarters began in the Kingwood area near , , and evolved into a comprehensive corporate campus over time through phased expansions. These developments included the construction of multiple multistory office buildings, such as the 270,000-square-foot Insperity Centre V, consolidating operations into a centralized 33-acre site at 19001 Crescent Springs Drive in Kingwood. In 2011, Administaff rebranded to Insperity to signify its broadened scope of (PEO) services, moving beyond perceptions of temporary to encompass comprehensive solutions that inspire business prosperity.

Business model

Insperity operates as a (PEO), entering into a co-employment arrangement with client businesses to assume responsibility for certain employer-related obligations. In this model, Insperity becomes the employer of record for worksite employees, handling administrative tasks such as , benefits, and , while clients maintain full control over hiring, firing, daily , and core business decisions. This structure allows small and medium-sized businesses to access enterprise-level resources without building an internal department. The key components of Insperity's PEO services include payroll processing, where it manages accurate and timely payments to worksite employees; benefits administration, offering access to comprehensive health, dental, and retirement plans; , providing coverage and claims management; compliance with federal, state, and local labor laws to mitigate legal risks; and overall strategies to address employment-related liabilities. These elements form the core of Insperity's operational framework, enabling clients to focus on growth while HR complexities. Insperity primarily serves small and medium-sized businesses (SMBs) with 1 to 500 employees, tailoring its PEO solutions to their needs for scalable support. As of Q3 2025, the company partners with thousands of businesses and manages approximately 313,000 worksite employees on average across various industries. Insperity's is primarily driven by administrative fees, calculated as a percentage of clients' gross , along with markups on benefits and products passed through to clients. This fee structure aligns costs with client workforce size and ensures steady income tied to volume.

History

Early development (1986–1997)

Insperity, originally founded as Administaff, launched in March 1986 in , , capitalizing on the Texas Reform Act of 1986, which clarified liabilities and regulations for staff leasing firms amid industry concerns over fraud and worker protections. The company's initial operations centered on providing basic payroll processing and to local small businesses, starting from a modest 600-square-foot office with just three clients and over 30 worksite employees, generating approximately $750,000 in revenue during its first year. By 1987, Administaff achieved a significant of $4.1 million, reflecting rapid adoption of its (PEO) services among Texas employers seeking relief from administrative burdens. Throughout the late and early , the company pursued steady operational expansion, with revenues growing to $21 million by 1988 and more than doubling between 1989 and 1990, driven by increasing demand for co-employment models that allowed clients to focus on core operations while Administaff handled compliance and benefits administration. This period saw the establishment of a national presence from its base, supported by the company's advocacy for standardized industry practices, including licensing and bonding requirements. Entering the mid-1990s, Administaff accelerated geographic expansion, opening its first out-of-Houston sales office in in 1993, followed by in 1994, and , , and Washington, D.C., in 1995, bolstered by a $7 million investment from the Texas Growth Fund and . Revenues surpassed $716 million in 1995, though dipped to $1.1 million due to aggressive growth investments, with the company serving 1,130 clients and averaging 20,502 worksite employees that year. By late 1996, operations had scaled to over 1,400 client companies and approximately 23,000 worksite employees, demonstrating a robust national footprint. In preparation for its initial public offering, Administaff underwent internal restructuring in 1995, reorganizing into a holding company structure with subsidiaries in key states to enhance scalability and compliance with evolving PEO regulations, such as the Texas Staff Leasing Services Licensing Act effective that year. The company filed for an IPO in September 1995 aiming to raise $40 million for further expansion, but delayed the offering due to unfavorable market conditions and tax considerations, setting the stage for its eventual public debut.

Expansion and public offering (1998–2010)

In 1997, Administaff completed its on the under the ASF, which provided the capital necessary for accelerating national expansion efforts, including the opening of new sales offices and entry into additional markets. The IPO enabled the company to strengthen its balance sheet and invest in growth, marking a pivotal shift from regional operations to a broader U.S. presence. Following the IPO, Administaff pursued steady post-public growth, particularly in the Midwest, by opening its office in 2002 as its 21st market to tap into new client bases in the region. This expansion continued with the establishment of a service center in in 2004, aimed at enhancing and supporting sales in the northern Midwest. However, the economic slowdown of 2001 prompted a temporary scaling back of aggressive expansion plans, with the company opening fewer new offices to control operating expenses and concentrating resources on strengthening core markets amid client layoffs and reduced hiring. In the late 2000s, Administaff announced plans for a to , which took effect in , to better reflect its evolution into a provider of comprehensive and business solutions beyond traditional services. Concurrently, the company initiated high-profile sponsorships to boost visibility, including a three-year title sponsorship deal in for the Champions Tour event at Augusta Pines Golf Club in , known as the Administaff Classic. This marked the beginning of Administaff's engagement in to align with its clientele.

Modern growth (2011–present)

In 2011, Administaff officially rebranded to Insperity to reflect its evolution toward more comprehensive solutions, including enhanced technology integrations that supported broader service offerings beyond traditional (PEO) functions. This change, announced in February and effective shortly thereafter, coincided with the company's 25th anniversary and aimed to better position it in the growing outsourcing market. Insperity experienced sustained over the subsequent decade, rising from $1.98 billion in to $6.5 billion in 2023 and $6.58 billion in 2024, primarily fueled by greater adoption of its PEO services among small and medium-sized businesses seeking integrated . This expansion was supported by an increase in the average number of worksite employees paid per month, reaching over 300,000 by the early , alongside strong client retention rates averaging 99%. Concurrently, the company's office network grew from approximately 60 locations in the early to more than 90 by 2023 and over 100 by 2024, enabling nationwide coverage across all major U.S. regions and facilitating localized client support. By 2023, Insperity's corporate workforce had expanded to approximately 4,300 employees, empowering the company to serve over 100,000 businesses nationwide. Key milestones included a post-2015 emphasis on digital tools, such as platforms and analytics-driven solutions, which streamlined client operations and internal processes. During the , Insperity demonstrated resilience by providing remote support, including guidance on compliance with emergency legislation like the and best practices for work-from-home transitions. In 2024, Insperity reported revenues of $6.58 billion and an average of 307,000 worksite employees, with corporate staff reaching approximately 4,500. The company formed a with Workday to enhance technology offerings. In 2025, Insperity announced a new contract with UnitedHealthcare for benefits administration and reported third-quarter results with revenues up 4% year-over-year and an average of 312,842 worksite employees.

Services and operations

Core HR solutions

Insperity's core solutions revolve around its (PEO) model, which provides small and medium-sized businesses (SMBs) with comprehensive of essential functions to enhance efficiency and reduce administrative burdens. Through co-employment, Insperity assumes responsibility for many employer obligations, allowing clients to focus on core operations while leveraging the company's expertise in handling routine tasks. These services are designed to support businesses with 1 to 500 employees, offering scalable support that aligns with the needs of growing enterprises. In and tax compliance, Insperity delivers full-service processing that includes calculating wages, managing deductions, and ensuring accurate and tax filings such as FICA, , and SUTA. The company handles the preparation and distribution of W-2 forms for employees and forms for contractors, achieving a reported 99% defect-free first s and 99.6% accuracy rate on subsequent runs. This service streamlines time-tracking and administration, mitigating errors that could lead to penalties or disruptions for clients. Benefits administration is a of Insperity's offerings, providing SMBs access to Fortune 500-caliber health, dental, vision, disability, , and plans at competitive group rates. Clients also benefit from a comprehensive retirement plan with outsourced administration, though additional fees may apply. This structure enables smaller employers to attract and retain talent by offering robust benefits packages without the high costs associated with self-administration. Insperity ensures with the (ACA) through monthly regulatory checks and reporting, helping clients avoid penalties related to health coverage mandates. For and safety, Insperity utilizes its co-employment model to provide coverage, claims management, and , which can help reduce premiums for individual businesses. The company offers safety consulting to identify and address potential hazards, ensuring adherence to (OSHA) standards. This proactive approach includes claim resolution support, which helps minimize downtime and financial impacts from workplace incidents. HR consulting services from Insperity encompass , , performance management, and employee relations, delivered through personalized guidance from dedicated advisors. These efforts support talent acquisition, employee training, performance improvement plans, and fostering positive workplace cultures. By addressing common HR challenges like employee development and relations, Insperity helps clients build resilient teams. Regulatory compliance is managed holistically, with Insperity providing ongoing support for laws including the Fair Labor Standards Act (FLSA), (EEOC) requirements, and ACA mandates. Services include assistance with job classification, unemployment claims, EEO reporting, wage audits, and updates on federal and state employment law changes. This expertise reduces legal risks for clients by ensuring policies, handbooks, and practices align with evolving regulations, with training on topics like prevention and . Insperity reports 92% overall client satisfaction.

Technology and additional offerings

Insperity's platform serves as a cloud-based management (HCM) system designed to streamline operations for businesses. It enables users to manage routine tasks such as time tracking and employee through an intuitive online portal, while providing access to deeper for informed on workforce performance. The platform supports talent acquisition by facilitating resume screening and candidate management, helping organizations build diverse teams efficiently. Beyond core HR functions, Insperity offers business performance solutions that include financial advisory services and tools for , integrated with systems to enhance . These solutions also encompass compensation consulting and learning and programs to align capabilities with goals. Specialized services within Insperity's ecosystem feature time and attendance software that generates detailed reports on hours worked, overtime, and productivity trends to support accurate and scheduling. The company provides learning management systems with over 100 e-learning pathways for employee and skill development. Additionally, data-driven tools deliver insights into employee and organizational metrics, aiding strategic HR planning. Insperity emphasizes integration capabilities through its API portal, allowing seamless connections with third-party tools such as for accounting synchronization and other platforms like for enhanced data flow in client operations. In the , Insperity has introduced innovations including AI-enhanced recruiting features that use to screen resumes objectively and support blind hiring practices. Predictive compliance tools incorporate AI-supported checks and audit trails to proactively address regulatory changes and mitigate risks in administration. A notable recent development is the 2025 launch of an updated solutions portfolio, featuring the forthcoming HRScale platform powered by Workday for scalable .

Corporate structure

Leadership team

Paul J. Sarvadi serves as Chairman and of Insperity, a position he has held since 1989, following his co-founding of the company in 1986. With nearly four decades of leadership, Sarvadi has guided Insperity's evolution from a startup to a major provider of solutions. His 2024 total compensation was $9.37 million, comprising 12.4% base salary and 87.6% in other forms such as equity awards and incentives. A. Steve Arizpe is President and Chief Operating Officer, responsible for overseeing sales, marketing, , client services, and to drive growth and client retention. Arizpe joined Insperity in 1989 as a sales manager in and has progressed through various roles over his 35+ year tenure. James D. Allison acts as Executive Vice President of Finance, , and , managing the company's financial operations, reporting, and strategic planning. He joined Insperity in 1997 after working in audit at and has held progressively senior finance positions, including Senior Vice President of Gross Operations since 2018. Insperity's Board of Directors consists of 11 members, with 10 independent directors bringing expertise in , , , and . The board emphasizes diversity in selecting members, considering factors such as , , , and professional background to foster inclusive decision-making, in line with the company's guidelines. Governance practices include annual self-evaluations, independent committees for , compensation, and nominating, and adherence to NYSE standards for director . The team underscores stability through long tenures and internal promotions, with key executives like Sarvadi, Arizpe, and Allison having served over 25 years each, supporting a structured approach to that prioritizes internal talent development.

Financial performance

Insperity's has shown steady since its early years, expanding from $716 million in to $6.5 billion in , reflecting the company's in the sector. Post its in 1997, the company achieved an average annual rate of approximately 10%, driven by increased worksite employees and expanded services, though moderated to around 7-9% in the amid economic variability. For instance, rose from $4.3 billion in 2020 to $5.9 billion in 2022 before reaching $6.5 billion in and $6.6 billion in 2024. In terms of profitability, Insperity reported of $124 million in 2021, $179 million in 2022, and $171 million in 2023, but this declined to $91 million in 2024, influenced by rising operational costs and benefits expenses. Adjusted EBITDA, a key measure of operational profitability, stood at $270 million for 2024, with margins typically ranging from 4-5% in recent years, below the broader services average due to the labor-intensive of its PEO model. Since listing on the under the ticker NSP in 1997, Insperity's stock has experienced significant fluctuations tied to economic cycles. The company's peaked at around $5 billion in 2021 amid strong post-pandemic recovery demand for HR outsourcing, but it contracted to $1.23 billion as of November 19, 2025, reflecting broader market pressures and softer earnings. During the , Insperity's stock price dropped over 80% from its 2007 high to a low in late 2008, mirroring the recession's impact on clients, though the company maintained operations without major layoffs. Key financial ratios underscore Insperity's leveraged structure, with a trailing price-to-earnings (P/E) ratio averaging 25-30 over the past decade, indicating moderate valuation relative to earnings in the sector. The has been elevated at around 4-5 in recent years, higher than typical for service-based firms due to financing for growth initiatives, though total debt remained manageable at $436 million as of late 2024. Insperity provides regular quarterly reports through its platform, highlighting metrics like per worksite employee and adjusted EBITDA to guide investor expectations. initiated a regular program in 2005, paying quarterly dividends that have grown at an average annual rate of about 10% since the , with the current at 6.65% and a payout exceeding 500% in 2024 due to compressed .

Community involvement

Sponsorships

Insperity has served as the title sponsor of the Insperity Invitational, a PGA Tour Champions event, since its inception in 2004. Originally known as the Administaff Small Business Classic under Insperity's former name, the tournament is held annually in The Woodlands, Texas, near Houston, featuring top professional golfers over the age of 50 competing for a purse that reached $3 million in 2025. Insperity extended its title sponsorship through 2030, continuing a tradition that emphasizes excellence in golf and community presence in southern Texas. The event is structured to facilitate , offering sponsorship packages that include opportunities for client entertainment and VIP experiences such as premium seating and hospitality venues. These elements allow Insperity to connect with small and midsize business owners, providing exclusive access to the tournament for relationship-building among professionals and executives. Beyond the Invitational, Insperity maintains ties to other sports through partnerships with local entities, including the Houston Astros via the Insperity Club, a seating area at behind home plate. The Astros Golf Foundation also serves as a corporate partner for the Invitational. In 2025, Insperity announced a multiyear brand ambassador partnership with , aimed at promoting business growth and aligning with Insperity's focus on supporting small and midsize enterprises. These sponsorships strategically enhance Insperity's brand visibility by associating the company with high-profile sports events that attract business leaders, thereby strengthening its position as a provider of solutions to small and midsize businesses.

Philanthropy and social responsibility

Insperity's corporate giving program, which supports nonprofit organizations in areas such as health and human services, , military and veterans' support, and , has donated millions through grants and matching gifts since the company's early years. In 2024 alone, the program contributed $3.4 million in monetary support, part of a total philanthropic investment exceeding $5.5 million when including the value of employee volunteerism. Notable examples include the Board Service Program, which provides $1,000 grants to charities where Insperity employees serve on boards, and disaster relief efforts such as the $1 million commitment to the Lake Houston Area Relief Fund following in 2017. In 2025, Insperity continued its Community Heroes program, recognizing client organizations making significant community impacts, such as the Life Crisis Center, Pathlight HOME, Musicians On Call, and Rung for Women, with $5,000 charitable contributions to each. The company encourages employee participation in through its Volunteer Paid Time Off program, offering up to 12 hours per quarter for eligible full-time associates to engage in charitable activities. In 2024, Insperity employees logged 43,030 volunteer hours across 1,320 events, involving 3,901 participants and generating an estimated $2.1 million in community value based on average hourly wages. Recognition programs, such as the , honored 72 employees for contributing 13,664 hours that year, fostering a culture of . These initiatives tie into local communities near Insperity's office locations, enhancing regional impact. Insperity integrates (ESG) principles into its operations, with a focus on , , and . The company reports 35% of its workforce and 26% of its leaders as people of color, alongside 62% female employees and 60% female leaders, supported by ongoing . Sustainability efforts include 397,855 pounds of and 50,072 pounds of waste in 2024, alongside a reduction of 1.5 million sheets through digital initiatives, and LEED certification for its headquarters. Environmental programs also feature employee-driven challenges, such as an intern-led initiative that cut 3,331 pounds of , contributing to broader goals of mitigating the company's . Insperity collaborates with nonprofits to advance workforce development, particularly for underserved populations. A key partnership is with Genesys Works, spanning 11 years and providing high school internships that have generated over $2 million in community value through youth training and employment opportunities. These efforts support small and midsize businesses by building a skilled local talent pipeline, aligning with Insperity's mission to help communities prosper.

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