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Jeff Sutherland

Jeff Sutherland is an American software engineer, entrepreneur, and co-creator of the Scrum framework, an agile methodology for managing complex projects that emphasizes iterative development, team collaboration, and rapid delivery.^[1] Born in 1941, Sutherland graduated from the United States Military Academy at West Point and served as a fighter pilot in the U.S. Air Force, achieving Top Gun status in 1967 and flying over 100 combat missions during the Vietnam War.^[2] He later pursued an academic career, earning a Ph.D. in biometrics from the University of Colorado School of Medicine in 1980, where he conducted pioneering research on cancer epidemiology, including studies on radiation-induced breast cancer and plutonium exposure risks, co-founding the Center for Vitamins and Cancer Research.^[3] Transitioning to the software industry in the 1980s, Sutherland held executive roles such as VP of Advanced Systems at a major banking firm and CTO at eleven software companies, including Easel Corporation, where he pioneered early object-oriented development tools.^[4] In 1993, while at Easel, he launched the world's first Scrum team to accelerate software development, drawing inspiration from complex adaptive systems and rugby teamwork to create a lightweight framework that dramatically improved productivity.^[4] Collaborating with Ken Schwaber, Sutherland formalized Scrum at the 1995 OOPSLA conference and co-authored the 2001 Agile Manifesto, which laid the foundation for the agile movement widely adopted by many Fortune 100 companies.^[1] Sutherland founded Scrum Inc. in 2006 to provide training and consulting on Scrum implementation, expanding its application beyond software to industries like healthcare, finance, and education; at PatientKeeper, where he served as CTO, Scrum enabled hyperproductive teams that quadrupled revenue in 2007.^[1] He has authored influential works, including the bestselling book Scrum: The Art of Doing Twice the Work in Half the Time (2014), which popularized the framework for non-technical audiences, and A Scrum Book: The Spirit of the Game (2021), a comprehensive guide co-edited with others.^[5] As a certified Scrum trainer, Sutherland has consulted for global giants like Microsoft, Google, and IBM, training thousands and publishing over 70 academic papers on hyperproductive teams and distributed Scrum practices in venues such as IEEE and ACM conferences.^[4]^[6]

Early life and education

Military service

Jeffrey Victor Sutherland was born on June 20, 1941. He graduated from the United States Military Academy at West Point in 1964, earning a Bachelor of Science degree in engineering, mathematics, and economics.^[7]^[8] Following his commissioning, Sutherland embarked on a career as a fighter pilot in the U.S. Air Force, flying the RF-4C reconnaissance aircraft. In 1967, he earned Top Gun status as the top graduate of his USAF RF-4C Aircraft Commander class.^[9]^[7] During the Vietnam War, he completed 100 combat missions over North Vietnam, contributing to reconnaissance efforts in high-risk operations.^[7] Sutherland served a total of 11 years in the Air Force. After his combat assignments, he transitioned to an academic role at the U.S. Air Force Academy, where he served as an assistant professor of mathematical sciences from 1972 to 1975 and taught courses in mathematics, statistics, and probability.^[10]^[11]^[9] This period honed his analytical skills, laying the groundwork for his subsequent academic pursuits in statistics.^[11]

Academic background

After completing his military service, Jeff Sutherland pursued advanced studies in statistics and biometrics. He earned a Master of Science degree in Statistics from Stanford University, where his training emphasized data analysis and mathematical modeling.^[12] Subsequently, from 1975 to 1980, Sutherland obtained his Ph.D. in Biometrics and Mathematical Modeling from the University of Colorado School of Medicine, focusing on quantitative methods for medical research.^[13] Following his doctoral studies, Sutherland joined the faculty at the University of Colorado as Assistant Professor of Radiology, Biometrics, and Preventive Medicine. In this position, he contributed to interdisciplinary efforts integrating statistical analysis with clinical applications in radiology and public health.^[14] Sutherland co-founded the Center for Vitamins and Cancer Research at the University of Colorado, an initiative sponsored by Nobel Laureate Linus Pauling that explored nutritional interventions in oncology. Additionally, he served as Principal Investigator for an eight-year, multimillion-dollar grant from the National Cancer Institute, through which he oversaw information technology programs for the Colorado Regional Cancer Center and advanced data-driven cancer studies.^[15]^[2]^[16] This statistical expertise in biometrics later informed his data-oriented approaches to software development and project management.^[12]

Professional career

Early software and management roles

In 1983, Jeff Sutherland joined a banking software company that serviced 150 North American banks, where he was appointed Vice President of Advanced Systems and General Manager of the ATM Business Unit.^[2] There, he implemented an early prototype of what would evolve into Scrum@Scale principles to accelerate software delivery for automated teller machine networks.^[17] Building on his academic expertise in biometrics for optimizing efficiency, Sutherland transitioned into leadership roles focused on engineering productivity in software development.^[2] Over the subsequent decade, he progressed to serve as Vice President of Engineering or Chief Technology Officer across eleven software companies, applying his experience to drive innovation in object-oriented systems and agile-like methodologies.^[18] In the first four of these companies—including the 1983 banking firm—he prototyped early agile processes, conducting initial pilots that emphasized team-based development and rapid iteration to address inefficiencies in traditional waterfall models.^[2] These efforts laid the groundwork for more structured approaches, with formalization of the Scrum process occurring in the fifth company, Easel Corporation, in 1993.^[12]

Implementation and evolution of Scrum in industry

Sutherland led the first full implementation of Scrum at Easel Corporation in 1993, where a software development team applied the framework to create an object-oriented design and analysis tool, marking the initial practical deployment of Scrum principles in industry.^[19] This effort involved core Scrum elements such as daily stand-ups and sprint cycles to foster self-organization and iterative progress.^[20] In 2000, Sutherland joined PatientKeeper, Inc. as Chief Technology Officer, where he directed the development of a mobile healthcare platform integrating clinical data access for physicians via wireless devices.^[21] Under his leadership, the company introduced Scrum to streamline software engineering for this platform, adapting the framework to the demands of healthcare technology.^[12] By 2002, PatientKeeper's mobile solution was recognized by Gartner as a leader in the "magic quadrant" for healthcare mobile applications, highlighting its innovative multichannel application gateway.^[2] At PatientKeeper, Sutherland achieved hyperproductive teams through Scrum, enabling the company to deliver 45 enterprise-level software releases in 2004, a pace that supported rapid deployment to healthcare systems without missing deadlines.^[22] This productivity culminated in 2007, when Scrum-driven efforts quadrupled the company's revenue from $13 million to $50 million, establishing PatientKeeper as the first organization to reach such a hyperproductive state via the framework.^[21] The mobile patient record application saw over 50,000 downloads, becoming the most widely used tool of its kind in healthcare for aggregating clinical data on portable devices.^[10] To sustain this momentum, Sutherland introduced Continuous Scrum (also known as Type C Scrum) at PatientKeeper, pipelining multiple sprints through teams to enable ongoing development without traditional breaks between iterations.^[2] Complementing this, the company implemented automated project management tools in 2000, which integrated real-time tracking of Scrum metrics like velocity and burndown charts, reducing administrative overhead for ScrumMasters to under 10 minutes daily and enhancing overall efficiency in the healthcare software sector.^[23]

Key contributions to agile development

Co-creation of the Scrum framework

In the early 1990s, Jeff Sutherland collaborated with Ken Schwaber to co-create the Scrum framework, drawing inspiration from Sutherland's experimental pilots at Easel Corporation, where he led the first implementation of Scrum principles on a software project in 1993.^[24] This partnership built on Sutherland's observations of hyperproductive teams and Schwaber's experiences with empirical process control in complex environments, leading to a shared framework for managing software development amid uncertainty.^[25] Scrum emerged as a lightweight, iterative framework designed to address complex adaptive problems in software development, emphasizing empiricism through transparency, inspection, and adaptation rather than rigid planning.^[26] It promotes self-organizing teams working in short cycles to deliver incremental value, allowing for rapid response to changing requirements and reducing risks in unpredictable projects.^[25] The core elements of Scrum, as defined in its foundational structure, include three key roles: the Product Owner, who maximizes product value by managing and prioritizing the Product Backlog; the Scrum Master, who facilitates the process, removes impediments, and coaches the team on Scrum practices; and the Development Team, a cross-functional group accountable for delivering a potentially releasable Increment each Sprint.^[25] The framework's events consist of the Sprint, a time-boxed iteration (typically 1-4 weeks) that encapsulates all other events; the Daily Scrum, a 15-minute daily meeting for synchronization and adaptation; the Sprint Review, where the team inspects the Increment and adapts the Product Backlog; and the Sprint Retrospective, focused on improving team processes.^[25] Artifacts include the Product Backlog, an ordered list of all desired work on the product; the Sprint Backlog, comprising the Sprint Goal and selected tasks; and the Increment, the sum of all completed work that meets the Definition of Done and adds value toward the Product Goal.^[25] Sutherland and Schwaber initially formalized Scrum through joint presentations, culminating in their 1995 paper "SCRUM Software Development: Agile Methods," presented at the OOPSLA conference, which documented the framework's processes, roles, and benefits for object-oriented software projects.^[26] This publication marked the first comprehensive articulation of Scrum as an agile methodology, influencing its adoption beyond Easel to broader industry applications.^[27]

Development of Scrum@Scale

Jeff Sutherland developed Scrum@Scale in the 2010s as a framework to extend the core principles of Scrum—such as empiricism, self-organization, and iterative development—to larger organizations spanning multiple teams and departments.^[28] Initially prototyped in earlier work like the 1983 financial institution implementation, it was formally announced in 2014 to address scaling challenges while maintaining Scrum's lightweight nature.^[17] The framework draws from complex adaptive systems theory, game theory, and object-oriented design to enable linear scalability without excessive bureaucracy.^[29] Central to Scrum@Scale are scaled roles and events that coordinate enterprise-wide efforts. Key roles include the Executive Action Team (EAT), which focuses on removing organizational impediments and ensuring executive alignment; the Scrum of Scrums (SoS), which facilitates integration across development teams; and the Chief Product Owner, who prioritizes the product backlog at scale.^[29] Scaled events encompass the Scaled Daily Scrum for cross-team synchronization, Scaled Planning to align multiple backlogs, Scaled Retrospectives for organizational improvement, and Release Planning to synchronize deliveries.^[29] A core emphasis is on securing executive buy-in to foster hyperproductivity, defined as delivering twice the value at half the cost through streamlined processes and metrics like velocity and process efficiency.^[17] The official Scrum@Scale Guide, version 2.1, was released in February 2022 as an open-source document under a Creative Commons license, promoting community contributions for ongoing evolution.^[30] It underscores systems thinking by modeling organizations as networks of interconnected teams and advocates adaptive leadership to navigate complexity, with feedback loops like the Executive MetaScrum ensuring strategic alignment.^[29] Scrum@Scale has been adopted by large organizations to drive business agility, including Intel, where over 500 teams achieved an 18-fold increase in production over a decade, and Cisco, scaling to more than 1,000 teams for coordinated development.^[17] Other implementations span industries like manufacturing at John Deere and software at SAP, supporting over 2,000 teams in complex environments.^[31] Recent extensions integrate artificial intelligence into workflows, as seen in Scrum Inc.'s training programs for generative AI practitioners, enabling automation of routine tasks to enhance team output in scaled settings.^[32]

Role in the Agile Manifesto

Jeff Sutherland played a pivotal role in the establishment of the Agile Manifesto, a foundational document for the agile software development movement. In February 2001, he joined 16 other software practitioners at a ski resort in Snowbird, Utah, to collaborate on principles that emphasized flexibility and efficiency in software development over rigid methodologies. As one of the 17 original signatories, Sutherland endorsed the manifesto's core values, which prioritize individuals and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation, and responding to change over following a plan.^[33]^[34] Following the Snowbird meeting, Sutherland co-founded the Agile Alliance, a nonprofit organization dedicated to advancing agile principles and fostering community among practitioners worldwide. Established in 2001 by the manifesto's signatories, the Alliance provided a platform for sharing ideas, hosting conferences, and promoting the adoption of agile methods globally.^[35]^[36] Sutherland's contributions to the manifesto's values were informed by his extensive industry experience; he particularly championed the emphasis on customer collaboration over contract negotiation, drawing from challenges he observed in healthcare software projects where inflexible contracts hindered progress.^[34] His advocacy helped shape the manifesto's focus on adaptive, human-centered approaches to development. Through early global consulting engagements, Sutherland promoted agile principles at major technology firms, including Microsoft, Yahoo, Ariba, and Adobe, where he demonstrated practical applications of manifesto-inspired practices to improve team productivity and software delivery.^[37] His efforts in these roles exemplified how frameworks like Scrum aligned with the manifesto's ethos, accelerating the broader adoption of agile methodologies.

Publications and influence

Major books

Jeff Sutherland has authored and co-authored several influential books that elucidate the principles and practical applications of the Scrum framework, drawing from his extensive experience in software development and agile methodologies. His seminal work, Scrum: The Art of Doing Twice the Work in Half the Time, published in 2014, chronicles the origins of Scrum based on Sutherland's pioneering implementations in the 1990s, including its adaptation from industrial processes to software engineering. The book details core Scrum practices such as sprints, daily stand-ups, and retrospectives, while providing case studies from high-tech industries to illustrate how these elements foster hyperproductivity and reduce project timelines by up to 400% in some instances.^[5]^[38] In First Principles in Scrum: Teams That Finish Early Accelerate Faster, introduced at Agile Boston in 2023 and published via Leanpub, Sutherland delves into the foundational patterns of Scrum, integrating concepts from physics and lean principles to explain mechanisms for achieving hyperproductivity. The text emphasizes empirical process control and the importance of finishing work early to accelerate overall velocity, offering patterns for scaling Scrum in complex environments while avoiding common anti-patterns.^[39]^[40] Sutherland has also contributed to co-authored Scrum-related texts, notably as a primary author of the Scrum Guide alongside Ken Schwaber, with expansions in editions through 2020 that refine definitions of roles, events, and artifacts to support broader agile adoption. Additionally, he co-authored A Scrum Book: The Spirit of the Game (2019) with James O. Coplien and others, which compiles essays on Scrum's theoretical underpinnings and practical evolutions, including real-world examples from implementations like PatientKeeper where productivity gains reached around 400%.^[41]^[42]

Selected articles and papers

Sutherland's seminal contribution to the formalization of Scrum appeared in the 1995 paper "SCRUM Development Process," co-developed with Ken Schwaber and presented by Schwaber at the OOPSLA Business Object Design and Implementation Workshop.^[43] This work introduced Scrum as an empirical framework for managing complex software development, emphasizing iterative increments, self-organizing teams, and adaptive controls to handle unpredictability, drawing from complexity theory to contrast with rigid methodologies like the Waterfall model.^[43] The paper laid the groundwork for agile practices by advocating for a "controlled black box" approach, where development sprints produce inspectable artifacts to enable rapid feedback and risk mitigation.^[43] Sutherland has played a central role in evolving the Scrum Guide, first co-authored with Schwaber in 2010 and updated in 2020 to streamline the framework's definition, reducing its length by approximately 24% (from 17 to 13 pages) while reinforcing core elements like empiricism, transparency, and inspection-adaptation cycles.^[44] The 2020 edition emphasizes Scrum's lightweight nature, prescribing only essential roles (Scrum Master, Product Owner, Developers), events (Sprint, Daily Scrum, Review, Retrospective), and artifacts (Product Backlog, Sprint Backlog, Increment) to foster value delivery in complex environments.^[44] In 2025, Sutherland co-authored the Scrum Guide Expansion Pack with Ralph Jocham and John Coleman, providing optional guidance on applying Scrum to modern challenges, including AI-supported processes, product strategy, and adaptive empiricism to enhance team outcomes without altering the core framework.^[45] This supplement explores extensions like AI integration for automation and decision-making, while maintaining focus on human-centered empiricism to address rapid technological shifts.^[45] Sutherland's research on hyperproductive teams—defined as those achieving over 400% productivity gains—features prominently in several papers presented at Agile conferences and published in technical volumes. In "Shock Therapy: A Bootstrap for Hyper-Productive Scrum" (2009), he outlined constraints within Scrum that trigger self-organization, leading to 5-10x velocity improvements through practices like sustainable pacing and defect reduction, based on empirical data from Easel Corporation implementations.^[46] His 2013 paper "Scrum Metrics for Hyperproductive Teams: How They Fly like Fighter Aircraft" introduced nine key metrics, including velocity, focus factor, and adopted work percentage, to measure and sustain high performance, drawing analogies to aviation for precision and acceleration.^[47] Additionally, in "Teams That Finish Early Accelerate Faster: A Pattern Language for High Performing Scrum Teams" (2014), co-authored with Neil Harrison and Joel Riddle, Sutherland described nine Scrum patterns—such as "No Multitasking" and "Daily Stand-up"—that, when combined, enable hyperproductivity by minimizing waste and fostering flow, validated through case studies at PatientKeeper.^[48] These works, often presented at events like the Agile conference series, have influenced practitioner adoption by providing actionable patterns for scaling team effectiveness.^[49]

Training, consulting, and recent activities

Sutherland has been a Certified Scrum Trainer since the early 2000s, delivering Certified ScrumMaster courses worldwide, including in the United States and Europe.^[50] He served as Senior Advisor and Agile Coach to OpenView Venture Partners from 2007 to 2024, managing a worldwide Scrum consulting practice focused on transforming companies through agile methods.^[51]^[52] In recent years, including discussions around 2023, Sutherland has advanced Scrum@Scale education programs to scale agile practices across organizations.^[53] From 2024 to 2025, he has explored integrating artificial intelligence with Scrum to facilitate cognitive orchestration and drive substantial productivity gains, such as 30-100x improvements in team output.^[1] Sutherland launched the global Registered Scrum and Agile Education Program, which incorporates lean principles and hyperproductive patterns derived from high-performing teams to deliver practical, evidence-based agile training.^[54]

References

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About Us - Scrum Inc.
Jeff Sutherland, our global team of Agile experts provide consulting and training services to empower teams for better outcomes. Led by CEO JJ Sutherland ...
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Jan 19, 2008 · He has been VP of Engineering and CTO of nine software companies. In the first four companies he prototyped Scrum and in the fifth company ...
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The following is a list of Dr. Jeff Sutherland's published academic papers, journal articles, books, and letters. It includes his cancer research in the 1970s, ...
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Scrum co-Creator Jeff Sutherland's new book Scrum The Art of Doing Twice the Work in Half the Time shares the radical productivity tools of high-tech...
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Teams That Finish Early Accelerate Faster: A Pattern Language for High Performing Scrum Teams · Author Picture Jeff Sutherland, · Author Picture Neil Harrison, ...
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Aug 30, 2022 · Jeff Sutherland (Dr. Jeffrey Victor Sutherland, born June 20, 1941) is the creator and co-developer of Scrum, a framework for product management.
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The Scrum Guide: An Interview with Jeff Sutherland | StickyMinds
Oct 21, 2014 · A Graduate of the United States Military Academy, Sutherland was a Top Gun of his USAF RF-4C Aircraft Commander class. After eleven years in ...Missing: biography | Show results with:biography
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Dr. Sutherland received his master's in science degree in statistics and mathe- matics from Stanford University and his doctorate in biometrics, medical imaging ...
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University of Colorado School of Medicine 1975 - 1980 Activities and Societies: Center for Vitamins and Cancer Research Doctoral Degree in Biometrics and ...
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Jeff Sutherland,. Scrums grand old mann ... in Statistics and the United States Air Force Academy where he taught Mathematics, Statistics, and Probability.
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The first. Scrum team was created at Easel Corporation in 1993 by Dr. Jeff. Sutherland (the author of this manual) and the Scrum framework was formalized in ...
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May 12, 2004 · The best one I have seen was created by the first software Scrum at Easel Corporation in 1993. There was a reasonable implementation of this ...
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Gartner Group put PatientKeeper as the leader in their “magic quadrant” for the industry segment. Type C Scrum was a key contributor to this success. FIGURE ...
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Sprints monthly and new application releases quarterly. In. 2004, more than 45 enterprise releases of PatientKeeper production software were completed ...
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Become a Registered Gen AI Practitioner™ with Scrum Inc. Master prompt engineering, deploy custom GPTs, and integrate AI into your workflow.
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At the core, I believe Agile Methodologists are really about "mushy" stuff—about delivering good products to customers by operating in an environment that does ...
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Sep 20, 2006 · Dr. Jeff Sutherland, an Agile Manifesto signatory, ran the first Scrum at Easel Corp. in 1993. Most recently he has been a Scrum consultant to Microsoft, Yahoo ...<|control11|><|separator|>
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Our Scrum@Scale courses are interactive and teach how to scale Scrum through a combination of lectures, hands-on exercises, and real-world case studies.
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Agile Education | AEP powered by Scrum Inc.™ | Scrum Training
Course curriculum includes emphasis on Lean Principles, Scrum Patterns of High-Performing Teams, Scrum@Scale®, and lessons from real-world implementations. Our ...