LINE FRIENDS is a South Korean global character brand and entertainment company that originated as a series of sticker characters for the LINE mobile messaging application, which launched in 2011.[1] The brand centers on the anthropomorphic character Brown, a brown bear, and his companions—such as Cony the rabbit, Moon the dog, James the lion, Sally the chick, Choco the cat, Leonard the hamster, Edward the caterpillar, and Jessica the fox—depicting themes of friendship and everyday adventures.[2] These characters, initially designed by South Korean illustrator Kang Byung-mok (known as "Mogi"), quickly gained popularity through LINE's sticker feature and evolved into a multimedia franchise.[3]Operated by LINE FRIENDS Corporation, a subsidiary of the LINE parent company LY Corporation, the brand has expanded beyond digital stickers into a wide array of consumer products, including plush toys, apparel, stationery, and lifestyle goods sold through official online stores and flagship retail locations worldwide, such as in Los Angeles, Tokyo, and Seoul.[4] The company emphasizes character merchandising integrated with technology, producing animated series, mobile games, and interactive experiences, while venturing into AI-driven content and entertainment.[4] Notable expansions include LINE FRIENDS SQUARE, a vertical commerce platform offering limited-edition drops, pop-up events, and immersive shopping environments targeted at millennials and Gen Z audiences.[1]LINE FRIENDS has achieved prominence through high-profile collaborations that blend its characters with global pop culture, including the BT21 line co-created with BTS in 2017 (featuring eight unique characters representing the band members and their fandom), partnerships with K-pop acts like NewJeans and NCT Dream, and crossovers with international brands such as Disney's Minions, Netflix properties, and luxury names like Brompton and Bang & Olufsen.[1] These initiatives have propelled the brand's international reach, with merchandise available in over 100 countries and physical stores in major cities across Asia, North America, and Europe, generating significant revenue through licensing and e-commerce.[5] By 2025, LINE FRIENDS continues to innovate in the character IP space, fostering a community around its whimsical, relatable narratives while maintaining its roots in digital communication culture.[4]
History
Creation and Early Development
Line Friends originated as a series of sticker characters designed for the LINE mobile messaging application, which was launched in June 2011 by Naver Corporation's Japanese subsidiary, NHN Japan. The characters were created by South Korean designer Kang Byeong Mok, known professionally as "Mogi," who drew inspiration from simple emoticons to develop the initial lineup, beginning with Brown, a laid-back brown bear intended to convey everyday emotions in a cute, relatable way.[6] These stickers quickly became integral to the app's communication features, allowing users to express feelings through illustrated characters rather than text alone.[7]The stickers gained rapid traction within LINE's growing user base across Asia, where the app amassed over 70 million registered users by late 2012, with significant adoption in Japan, Thailand, and South Korea.[8] This popularity stemmed from LINE's emphasis on fun, visual messaging during a time when mobile chat apps were exploding in the region, turning the characters into cultural touchpoints for young users. By 2013, the demand for physical representations led to the release of initial merchandise, including plush toys and accessories, with the first pop-up shop opening on October 2 in Seoul's Myeongdong district at Lotte Young Plaza. These early retail experiments capitalized on the characters' viral appeal, marking the transition from digital stickers to a tangible brand.To formalize and expand the intellectual property beyond the LINE app, LINE Friends Corporation was established in 2015 as a wholly owned subsidiary of LINE Corporation (itself under Naver).[9] This dedicated entity was created to independently manage the character IP, licensing, and merchandising operations, separating them from the core messaging service and enabling broader commercial development. The move reflected the characters' evolution from app accessories to a standalone franchise, setting the stage for further growth while preserving creative control over the original designs by Mogi.[9]
Global Expansion and Milestones
Line Friends marked its initial foray into permanent retail with the opening of its first store in Tokyo's Harajuku district on December 13, 2014, featuring official merchandise from LINE characters like Brown and Cony. This launch served as a cornerstone for the brand's international growth, transitioning from digital stickers to physical retail experiences targeted at global fans.[10]The brand accelerated its expansion shortly thereafter, establishing 73 stores across 11 countries by 2017, including key locations in Asia and the United States, such as the flagship Times Square outlet in New York. This rapid scaling reflected strategic efforts to capitalize on the LINE app's 200 million global users, focusing on high-traffic urban areas to build brand visibility beyond Asia. By 2020, the network had further grown amid business challenges including store closures in China, yet maintained a strong presence in markets like the U.S., Japan, and Korea.[11][12]Corporate evolution included integration strategies under Naver Corporation's umbrella, with Line Friends operating as a subsidiary of LINE Corporation since 2015 and undergoing rebranding in 2018 to emphasize "Brown & Friends" as the core character lineup, enhancing IP diversification for broader content creation. In 2021, LINE Corporation merged with Z Holdings (a Naver-SoftBank joint venture), consolidating ownership and resources for global operations. In 2022, the company rebranded to IPX Corporation to emphasize its role as a digital IP platform, including expansions into metaverse and NFT content.[13] These changes supported revenue growth in the character business, from roughly $80 million in 2016—based on annualized Q1 figures of $20 million—to contributions exceeding $180 million by 2020, fueled by merchandise and licensing. By 2024, the brand had seen significant revenue growth through IP expansion, contributing to the broader LINE ecosystem.[3][14][9][15]Key milestones in recent years include the 2023 introduction of the LINE FRIENDS SQUARE platform, an IP-centric e-commerce and retail concept aggregating multiple characters like BT21 and NewJeans collaborations for vertical commerce. Culminating this trajectory, a new LINE FRIENDS SQUARE store opened at Universal CityWalkHollywood on April 25, 2025, featuring exclusive BT21 merchandise alongside NBCUniversal tie-ins, underscoring the brand's deepening U.S. footprint.[16][17]
Characters
Brown and Friends
Brown and Friends represents the foundational character ensemble of the Line Friends brand, originating from sticker sets in the LINE messaging app and embodying relatable, anthropomorphic figures that capture everyday joys and mishaps through humor and camaraderie.[11] The group centers on themes of friendship, with interactions often revolving around simple adventures, emotional support, and lighthearted antics that resonate in digital stickers and beyond.[2]At the heart of the lineup is Brown, a brown bear serving as the central mascot, introduced in the inaugural LINE sticker pack "Brown & Cony" in 2011. Known for his unchanging, mild expression that belies a supportive and mindful nature, Brown is always ready to lend an ear to his friends, portraying an optimistic demeanor amid occasional clumsiness in group escapades.[2][18] His design features a simple, rounded form with small black eyes and ears, emphasizing approachability and quiet reliability without verbal dialogue in early stickers.Cony, a white bunny and Brown's affectionate love interest, debuted alongside him in the 2011 sticker set, quickly becoming a fan favorite for her vibrant energy. Fashion-savvy and outgoing, she exudes enthusiasm in her poses and expressions, often depicted singing, dancing, or sharing loving gestures, though her spirited personality can turn feisty when provoked.[2][18] Cony's sleek, elongated ears and cheerful motifs highlight her role as the group's motivator, with catchphrases like "Love you all!" capturing her warm, inclusive vibe from sticker origins.The ensemble expands with Sally, a petite yellow chick characterized by a tsundere personality—outwardly confident and sassy yet harboring a softer side—introduced in later sticker expansions around 2013. Her unique design includes a small beak and fluffy feathers, often shown in dynamic, mischievous poses that reveal an unexpected wild streak, as in her self-proclaimed "SALLY almighty!" catchphrase, adding comedic tension to interactions.[2][18]James, a stylish blonde human with a narcissistic flair, joined the core group via the 2011 "Moon & James" sticker pack, bringing a fashionable, self-admiring edge to the dynamics. Clad in trendy outfits with flowing hair, he prioritizes his appearance but reveals a sensitive heart underneath, using phrases like "Oh what a good day to be me" to underscore his cool yet delicate traits in humorous, relatable scenarios.[2][18][19]Boss, depicted as a bold panda leader figure, embodies authoritative yet bumbling leadership, originating from 2013 sticker updates that expanded the group's workplace and adventure themes. With his round panda features, including black-and-white markings and a confident stance, he pops up unexpectedly to rally or amuse the others, often with loud, wild energy that injects chaos and laughter into slice-of-life moments.[2][18]Rounding out the key members is Edward, a curious caterpillar with inventive enthusiasm, featured in stickers from around 2014 onward, where his gadget-filled expressions highlight problem-solving antics. Sporting a green body and an acorn helmet in designs, he approaches challenges with enthusiasm and chatter, dreaming of explorations that tie into the group's friendship bonds through innovative, humorous resolutions.[2][18][2]Additional core characters include Moon, an outgoing alien-like figure with a moon-shaped head, introduced in the 2011 "Moon & James" pack, known for his wise-cracking and prankster personality that adds outrageous humor to the group.[2][20] Choco, Brown's shy younger sister and a brown bear who loves sweets, brings a cool and supportive vibe to hangouts. Leonard, a sentimental hamster and musician, often sings in the rain as part of the "tiny trio." Jessica, a sassy fox, provides smart guidance and comic relief with her sharp wit.[2][18]Collectively, these characters thrive on slice-of-life narratives in their sticker origins, where everyday situations like picnics, mishaps, or heart-to-hearts emphasize unbreakable friendship and gentle humor, fostering a sense of community among users. The lineup's dynamics often revolve around Brown's steady presence balancing Cony's energy, Sally's tsundere sparks, James's vanity, Boss's bold interruptions, Edward's clever fixes, and the additional characters' unique contributions, creating endless relatable vignettes. They also make brief appearances in animated shorts like LINE Town, showcasing their playful world in motion.[2][18]
BT21
BT21 is a character line launched in October 2017 through a collaboration between LINE FRIENDS and the South Korean boy band BTS, under the "FRIENDS CREATORS" project.[21][22] The project invited BTS members to co-create original characters, allowing them to sketch initial designs and describe personalities, preferences, and values, which were then refined by LINE FRIENDS artists into a cohesive art style blending the members' whimsical, hand-drawn aesthetics with the company's polished, emoticon-inspired visuals.[21][22] This process emphasized creativity over direct self-portraits, resulting in eight distinct characters that reflect aspects of each member's personality while forming an interconnected group narrative.[22]The characters include seven tied to BTS members and one representing their global fanbase, known as ARMY. For instance, Koya, created by RM, depicts a sleepy, multi-talented koala symbolizing intellectual curiosity and laid-back genius; RJ, designed by Jin, portrays a caring alpaca chef embodying warmth and attentiveness; Shooky, from Suga, is a mischievous cookie monster-like figure capturing a love for sweets and quiet intensity; Mang, by J-Hope, represents an energetic alien horse dancer highlighting optimism and dance passion; Chimmy, crafted by Jimin, is a cheerful beagle puppy reflecting emotional expressiveness and hope; Tata, by V, is a powerful alien prince with a heart-shaped head denoting artistic depth and otherworldly charm; and Cooky, by Jungkook, is a strong, golden cookie guardian illustrating youthful energy and protectiveness.[23][24] The eighth character, Van, serves as a guardian robot mascot for ARMY, designed without a specific member but unifying the group as their protector and spaceship.[23][24] These designs feature bold colors, exaggerated features, and playful motifs, distinguishing BT21's fantastical, celebrity-infused style from LINE FRIENDS' more grounded animal archetypes.[22]In the BT21 universe, the characters originate as aliens from Planet BT, where Prince Tata, accompanied by the robot Van, embarks on a galactic journey to spread love and joy.[24] After their spaceship crashes on Earth, Tata recruits the other characters—Koya, RJ, Shooky, Mang, Chimmy, and Cooky—as friends and bandmates, transforming them into the pop group BT21, or "UNIVERSTARS," who aim to conquer hearts worldwide through music and adventure.[25] This shared lore emphasizes themes of friendship, aspiration, and interstellarexploration, with Van as the loyal spaceship and guardian facilitating their escapades.[24] The backstory was further detailed in official narrative materials, including animated shorts and web content released starting in 2018, which expanded on their origins, bonds, and ties to BTS as inspirational figures in their quest for stardom.[25]BT21 quickly gained traction upon launch, amassing millions of social media interactions and fan engagements within months, leading to its establishment as a dedicated sub-brand by 2018 with exclusive merchandise, pop-up stores, and global licensing.[22] This rapid rise was fueled by BTS's massive following and the characters' relatable, aspirational traits, solidifying BT21 as a standalone entity within the LINE FRIENDS ecosystem while maintaining its collaborative roots.[22]
ROY6 and ChiChi
ROY6 is a character brand developed in collaboration between Chinese singer and actor Roy Wang and LINE FRIENDS, launched in late 2018 as part of the company's FRIENDS CREATORS project aimed at expanding its intellectual property portfolio.[26] The line features six anthropomorphic characters residing in the mystical Baobab Forest, each embodying positive traits and special abilities to assist humans through song, dance, and acts of kindness.[27] These characters include Royan, a lion representing distinguished courage; Eddy, a creature offering warm encouragement; Longlong, associated with unpredictable luck; Loudy, symbolizing the value of togetherness; T-2000, evoking a hope-filled future; and Baobao Tree, a tree spirit tied to natural harmony.[26] The fantasy-adventure motif centers on their communal adventures and supportive roles, distinguishing ROY6 from LINE FRIENDS' core animal-based ensembles by incorporating elements of musical performance and empowerment.[27]Introduced via premium sticker sets on the LINE messaging platform and accompanied by merchandise debuts at flagship stores like the New York Times Square location, ROY6 was designed to appeal to a global audience with its uplifting narratives and limited-edition releases.[26] Unlike the flagship Brown and Friends line, ROY6 maintains a standalone lore focused on forest-dwelling harmony, though it occasionally integrates into broader LINE FRIENDS ecosystems through joint sticker packs and promotional events. This internal diversification effort by LINE FRIENDS allowed for targeted expansions into music-inspired content, with Roy Wang's involvement providing crossover appeal to K-pop and C-pop fans.[26]ChiChi is a standalone character co-created by BLACKPINK member Jisoo and LINE FRIENDS, debuting in April 2021 as part of a collaboration with the mobile racing game KartRider Rush+.[28] Modeled as a cute rabbit with folded ears, ChiChi draws inspiration from Jisoo's fan-given nickname "Turtle Rabbit Kim," emphasizing playful, endearing traits suitable for stickers, in-game avatars, and family-oriented merchandise. The character's launch included 16 variations of stickers and items, highlighting themes of sweetness and spunk, which align with LINE FRIENDS' strategy to blend celebrity influence with nurturing, accessible designs.[29]Developed to extend the LINE FRIENDS universe beyond anthropomorphic animals into celebrity-driven narratives, ChiChi features limited integrations, such as LINE stickers and game-exclusive content, without extensive lore or crossovers with primary lines like Brown and Friends.[30] This approach supports family-focused products, prioritizing cute aesthetics over complex adventures, and reflects LINE FRIENDS' ongoing efforts to diversify through concise, high-impact character releases.[28]
Animated Media
Short Series and Specials
The early animated efforts of Line Friends included short-form web series designed to engage users of the LINE messaging app through humorous, relatable content featuring the characters in everyday scenarios. One of the inaugural productions was LINE Offline, a 114-episode web series released in 2013 that parodied the features and functionalities of the LINE app by depicting the characters as employees in a fictional LINE Corporation office environment.[31] Each episode, lasting approximately 3 to 5 minutes, showcased comedic skits involving office antics, such as dealing with product design challenges and corporate mishaps, with the main character Moon navigating the daily difficulties of salaryman life.[32] Produced by Shogakukan Music & Digital Entertainment and broadcast initially on TV Tokyo before wider online distribution, the series was directed by a team under the oversight of LINE's creative partners in Japan, though with input from the Korean-based LINE development team.[33]Following the success of LINE Offline, the franchise expanded with LINE Town, a series of animated shorts aired from 2013 to 2014 that portrayed the Line Friends characters as residents in a whimsical small town, focusing on their interactions and slice-of-life adventures.[34] Comprising 50 episodes of around 24 minutes each—typically segmented into two 12-minute stories, suitable for online viewing—the content emphasized themes of friendship and community through lighthearted stories like birthdays, parties, and everyday mishaps among neighbors such as Brown, Cony, and their companions.[35] The series was distributed primarily via YouTube and the LINE app, allowing global accessibility and encouraging user-generated sharing, which helped build early brand loyalty.[36]Integral to the appeal of these series were original theme songs that reinforced the core message of camaraderie. The opening track "Aiueongaku" by GReeeeN served as the theme for both LINE Offline and LINE Town, featuring upbeat lyrics that playfully highlighted friendship and fun through simple, phonetic wordplay in Japanese, such as celebrating shared moments with lines evoking harmony among friends.[37] These musical elements were composed specifically for the animations to enhance emotional connection, with shortened versions used in LINE Offline to fit the brisk episode format.[38]Production for both series relied on cost-effective 2D animation techniques handled primarily by external Japanese studios like Shogakukan-Shueisha Productions, in collaboration with LINE's internal content team based in South Korea, aiming to boost app retention and user interaction without high-budget spectacle.[39] The low-overhead approach focused on character-driven humor rather than complex narratives, resulting in accessible content that quickly resonated with LINE's young demographic and laid the groundwork for future media expansions.[40]
Full-Length Series
Brown & Friends is a full-length animated series developed as a Netflix original, premiering on December 29, 2022. The show consists of 18 episodes in its first season, with each episode structured as three interconnected 5-minute stories, for a total of 48 mini-narratives. It centers on the core Line Friends characters, including the big-hearted bear Brown, the energetic rabbit Cony, the stylish cat Sally, and their companions, as they navigate everyday adventures in a charming neighborhood anchored by the cozy coffee shop where Brown works as a barista. The non-verbal format relies on expressive 3D animation and slapstick humor to convey themes of friendship, kindness, and community, making it accessible to young audiences worldwide.[41][42][43]Produced in partnership between Netflix, IPX (the Korean company behind Line Friends), and Kickstart Entertainment, the series employs vibrant 3Danimation crafted by a Korean production team to bring the sticker-inspired characters to life with fluid movements and detailed environments. The storytelling prioritizes wholesome, lighthearted scenarios—such as group outings, playful mishaps, and acts of support among friends—avoiding dialogue in favor of visual gags and emotional beats that resonate across cultures. This approach has positioned it as an extension of the Line Friends universe, transforming static messaging app stickers into dynamic, relatable tales.Reception for Brown & Friends has been generally positive, particularly for its appeal to children and families. Critics and reviewers have highlighted its adorable character designs, gentle humor, and promotion of positive values like empathy and teamwork without relying on words. Common Sense Media awarded it a 3-out-of-5-star rating, praising it as a "cute show [that] sends positive messages without dialogue" and suitable for ages 4 and up, though noting the animation's simplicity. On IMDb, the series maintains an 8.0/10 rating from over 100 user reviews, with audiences describing it as a "lovely, charming show with adorable characters" ideal for shared viewing with young kids. The series streams exclusively on Netflix globally, with multi-language audio tracks including Japanese and Korean versions that enhance accessibility through localized sound design and music, despite the lack of spoken lines.[44][45]In 2024, LINE FRIENDS released "LINE FRIENDS STORY," a 9-episode animated series on YouTube featuring narrative adventures of Brown and friends.[46] Additionally, in June 2025, "BT21 The Journey" premiered as an animated series following the BT21 characters' quests to restore universal balance.[47]
Mobile and Game Adaptations
LINE Rangers, launched in early 2014 by LINE Corporation, stands as the flagship mobile game adaptation of the Line Friends franchise, blending tower defense strategy with RPG elements. Players assemble teams of Line Friends characters—such as Brown, Cony, Moon, and James—transformed into rangers to engage in real-time battles, tapping to deploy them from a central tower and reduce enemy HP to zero while rescuing the character Sally from antagonists like NUT. The game's simple controls and vibrant animations make it accessible, yet its depth in team composition and skill activation appeals to strategic players. By March 2018, LINE Rangers had amassed over 50 million downloads worldwide, underscoring its enduring appeal in the mobile gaming landscape.[48][49]Central to LINE Rangers' longevity are its gacha mechanics, which allow players to collect and upgrade hundreds of rangers through randomized summons, fostering a sense of progression and collection akin to digital trading cards. Seasonal events regularly refresh content, introducing updated character abilities, new story chapters, and limited-time modes tied to holidays or promotions, ensuring ongoing engagement for its global user base. These events often feature cross-promotions with anime episodes from the Line Friends universe, weaving interactive gameplay with narrative extensions that highlight character dynamics and adventures.[49]Complementing the action-oriented LINE Rangers, LINE Brown Farm (released in late 2015 in some regions) offers a relaxed simulation experience where players build and manage a virtual farm populated by Line Friends characters, complete with in-app animated cutscenes depicting daily interactions like harvesting crops or animal care routines. This town-building style game emphasizes community features, such as visiting friends' farms and cooperative tasks, providing a gentler entry point into the interactive Line Friends world. Starting from 2018, subsequent updates across LINE's mobile titles integrated BT21 characters—created in collaboration with BTS—expanding gameplay options with their unique designs and abilities; for instance, the 2019 puzzle game LINE HELLO BT21 incorporates the full BT21 roster in a story mode where players clear stages to thwart cosmic threats alongside TATA and friends.[50][51]
Commercial Aspects
Products and Merchandise
Line Friends merchandise encompasses a diverse array of consumer products centered on its characters, primarily categorized into plush toys, apparel, and stationery. Plush toys form the core of the lineup, featuring soft, huggable figures like the 20cm Brown plush, which captures the character's signature bear-like appearance and has been available since the brand's early expansion from digital stickers to physical items in the early 2010s.[52] Other examples include medium-sized dolls and keyring variants of characters such as Cony and Sally, designed for everyday portability and display.[52]Apparel integrates character motifs into everyday wear, with items like T-shirts, hoodies, and sweatshirts adorned with sticker-inspired graphics or embroidered details. These pieces often highlight individual characters, such as BT21's UniversalT-shirt series, blending casual fashion with fan expression. Stationery products extend the theme to practical uses, including notebooks, pens, and sticker sets that echo the original LINE app origins, allowing users to personalize planners or journals with cute, thematic illustrations.[53][54]The design philosophy prioritizes kawaii aesthetics—characterized by oversized heads, expressive faces, and vibrant colors—to evoke joy and approachability, aligning with the characters' roots in mobile messaging stickers. Limited-edition releases, such as seasonal collections or event-tied items, are a key strategy, fostering collector enthusiasm through scarcity and thematic relevance, like holiday-themed plush or city-exclusive variants. In response to environmental concerns, sustainable lines emerged around 2022, incorporating recycled materials; for instance, the RE: BT21 series uses 100% recycled plastic bottle caps for photocard stands and keyrings, promoting eco-conscious consumption without compromising the playful style.[4][55][56]Merchandise is primarily distributed through online channels, with the global LINE FRIENDS Collection store launching in November 2020 to provide year-round access beyond initial flash-sale formats. This evolution traces back to the brand's origins in 2011 digital stickers, progressing to tangible goods and culminating in sophisticated collectibles like blind boxes by 2019, which offer surprise elements and premium packaging for enthusiasts.[57][58][59]
Licensing and Distribution
Line Friends operates a robust licensing model centered on strategic partnerships with manufacturers and regional agents to facilitate region-specific production and adaptation of its character merchandise. The company collaborates with specialized licensing agencies to manage territorial rights, such as Haven Licensing for Australia and New Zealand, Exim Licensing for Central America, and Animation International for Southeast Asia, Taiwan, and Hong Kong, enabling localized manufacturing and cultural tailoring of products. In Japan, a key market since the brand's licensing expansion there in 2012, partnerships with manufacturers like Bandai produce character figures and toys, supporting over 5,000 licensed products globally as of 2018 across categories including fashion, tech, and consumer goods.[60][61]Distribution occurs through a multifaceted network combining direct e-commerce and wholesale channels to reach international consumers. Official online stores, including LINE FRIENDS Collection launched in 17 countries in 2020, and an Amazon storefront for the U.S. and global markets, handle direct-to-consumer sales of plush toys, apparel, and accessories. Wholesale agreements supply retailers like Hot Topic in the U.S., where collaborations began around the brand's 2017 market entry, allowing placement of items such as BT21 apparel and figures in pop-culture specialty stores.[57][62][63]Notable licensing deals underscore the brand's global reach, including toy partnerships like the 2019 agreement with Spin Master for GUND plush collections and Aurora World for pan-European BT21 plush lines launching in 2020. In the digital space, a 2024 pact with Tinderbox as the global digital licensing agency expands BT21 and Line Friends into video games and virtual experiences on platforms beyond traditional retail. Recent expansions include a May 2025 partnership with UK IP Ketnipz to accelerate global IP growth in North America and Asia. These arrangements prioritize scalable production while adapting to regional preferences, such as tech accessories with Samsung in Asia.[64][65][66][67]
Retail Presence
Physical Stores
Line Friends' physical retail presence began with its flagship store in Seoul's Garosu-gil district, which opened in 2015 as a hybrid cafe and retail space dedicated to the brand's characters. This initial location combined shopping with themed dining, setting the foundation for the brand's experiential retail model. Over time, the stores evolved into multi-floor setups, incorporating dedicated photo zones where visitors could pose with life-sized character displays for social media sharing.[68][69]As of 2025, Line Friends operates five permanent stores in South Korea, located in high-traffic areas such as Hongdae, Myeongdong, Sinsa, Seongsu, and Insadong, each serving as key retail hubs for the domestic market. In Japan, the brand maintains a presence with the Shibuya store under the LINE FRIENDS SQUARE banner, following the closure of earlier flagships like Harajuku in 2022. The U.S. expansion started with the first official store in New York City's Times Square in July 2017, attracting over 30,000 visitors in its opening week. This was followed by a pop-up in Hollywood in July 2018, a permanent Hollywood location on Hollywood Boulevard in June 2019, and a new LINE FRIENDS SQUARE store at Universal CityWalk Hollywood opening on April 25, 2025.[70][71][11][72][73][17]These stores emphasize interactive features to engage fans, including character meet-and-greets where visitors can interact with costumed mascots like Brown and Cony, as well as customization stations for personalizing items such as phone cases and apparel. Photo booths and themed zones allow for immersive experiences, enhancing the shopping environment beyond traditional retail. Stores typically span multiple levels to accommodate diverse merchandise displays. In a brief nod to inventory, these outlets offer a range of character-themed products from plush toys to accessories.Recent developments include the shift to the LINE FRIENDS SQUARE format starting around 2023, which unifies stores under a multi-IP platform integrating Line Friends characters with collaborations like BT21 and K-pop artists, creating a more diverse retail ecosystem. This rebranding aims to appeal to a broader audience by blending various intellectual properties in one space, as seen in the 2024Shibuya opening and the 2025Universal CityWalk launch.[74][75]
Experiential Locations
LINE Friends has expanded its brand through a variety of experiential locations that emphasize immersive, leisure-oriented interactions beyond traditional retail, including character-themed cafes, temporary pop-up installations, and integrations within theme parks. These venues allow fans to engage with the characters in themed environments, often incorporating interactive elements and seasonal offerings to enhance social media sharing and community building. Recent 2025 pop-up events, such as the ATEEZ collaboration in October and the i-dle pop-up at LINE FRIENDS SQUARE Shibuya in June-July, continue to drive engagement with exclusive merchandise and activities.[76][77]The brand's cafes, typically integrated with flagship stores, offer menus featuring character-inspired dishes and beverages designed to delight visitors with playful presentations. For instance, the inaugural LINE Friends Cafe & Store in Seoul's Garosu-gil district opened in 2015, providing a multi-floor space with desserts, coffee, and limited seating amid character decorations.[78] Subsequent locations, such as the one in Fukuoka, Japan, continue this tradition with themed savory items and sweets, drawing crowds for their kawaii aesthetic.[79] A 2021 pop-up cafe in Tokyo exemplified the brand's approach with offerings like the "Beaf Burger" modeled after the bearcharacter Brown, alongside rabbit-themed hamburg steaks, highlighting the focus on fun, photogenic meals.[80] By 2018, LINE Friends operated dozens of such cafes across Asia, often updating menus seasonally to align with holidays or character anniversaries.[81]Pop-up events serve as short-term experiential hubs, creating buzz through interactive setups and limited-time access. In 2019, early U.S. activations in New York built on the brand's Times Square flagship, incorporating photo opportunities that encouraged user-generated content on social platforms.[82] A notable 2022 pop-up in Miami targeted BT21 enthusiasts with free gifts, merchandise, and event-exclusive activities, attracting long lines and fostering viral sharing among K-pop fans.[83] Collaborations like the 2022 tie-in with Universal Studios Japan further extended this model, featuring LINE characters in promotional zones with AR-enhanced photo ops and themed parades to immerse guests in the LINE universe.[84]Theme park integrations provide large-scale, ongoing experiences, particularly at Everland Resort in Yongin, South Korea, where LINE Friends established a dedicated presence in 2017. This includes character zones replicating LINE Town settings, rides, and meet-and-greet areas that blend the brand's whimsical world with amusement park thrills, appealing to families and drawing significant foot traffic for shared adventures.[85] These locations collectively emphasize social media engagement, with events and cafes averaging hundreds of thousands of visitors annually at major sites, amplifying the brand's global reach through fan-shared content.[86]
Collaborations
Fashion and Lifestyle Brands
Line Friends has engaged in several notable partnerships with fashion brands, integrating its characters into apparel and accessories to appeal to a global audience of fans seeking stylish, character-driven everyday wear. One prominent collaboration is with Uniqlo, which began in 2018 and continues through the brand's UT (Uniqlo T-shirt) line. This partnership features graphic T-shirts, hoodies, and other casual apparel printed with Line Friends characters such as Brown, Cony, and Sally, often released in seasonal collections that emphasize playful, colorful designs suitable for all ages.[87][88]In 2020, Line Friends teamed up with Chinese sportswear brand Li-Ning for a Fall/Winter collection that blended athletic functionality with character motifs. The lineup included over 60 items, such as jackets, T-shirts, sneakers, and hats featuring Brown and other characters in modern, streetwear-inspired graphics, targeting active lifestyles while promoting themes of friendship and adventure. This collaboration highlighted Line Friends' versatility in adapting to performance-oriented fashion.[89]Extending into lifestyle fashion, Line Friends partnered with Paris-Tokyo brand Maison Kitsuné in 2021 to launch the PLF collection, a line of apparel and accessories redefining friendship through minimalist monochrome graphics, fine emblems, and embroidery details on items like T-shirts, hoodies, and bags. This crossover merged Kitsuné's chic, urban aesthetic with Line Friends' whimsical characters, creating hybrid pieces that appeal to fashion-forward consumers interested in subtle character integrations for daily wear.[90]These fashion collaborations have extended Line Friends' reach into lifestyle products, including accessories and hybrid items that blend character charm with practical utility. For instance, the BT21 sub-brand, tied to broader entertainment partnerships, has inspired similar apparel drops, further embedding Line Friends motifs in trendy, wearable formats.[91]
Entertainment and Media Partnerships
Line Friends has expanded its character IP into entertainment and media through strategic partnerships that leverage its whimsical designs for animated content, video games, and crossovers with major franchises. These collaborations aim to create immersive storytelling experiences, reaching global audiences via streaming platforms and interactive media. Key initiatives include non-verbal animated series and in-game integrations, emphasizing the brand's appeal to younger demographics through humor and adventure.A prominent partnership is with Netflix, resulting in the original animated seriesBrown and Friends, which premiered on December 29, 2022.[41] This 3D-animated, slapstick comedy features 11 core characters like Brown, Cony, and Sally in everyday neighborhood adventures without dialogue, allowing universal accessibility across 190 countries. Co-produced by LINE FRIENDS and Los Angeles-based Kickstart Entertainment, the series draws directly from the original LINE sticker designs to foster emotional connections among viewers of all ages. In June 2025, LINE FRIENDS released BT21 The Journey, an animated series following the eight BT21 characters—created in collaboration with BTS—on quests to restore universal balance, further extending the brand's narrative into episodic storytelling.[47]In the gaming sector, LINE FRIENDS has forged alliances with leading developers to integrate its characters into popular titles. A 2019 global licensing agreement with Supercell brought LINE FRIENDS characters into Brawl Stars as customizable skins and emotes, enhancing player engagement through collectible cosmetics.[92] This was followed by a 2024 collaboration with PUBG Mobile, introducing LINE FRIENDS-themed outfits, vehicles, and events in the battle royale game, developed by Lightspeed & Quantum Studio and published by Krafton.[93] Additional integrations include a crossover with Haegin's Play Together in 2023, featuring a dedicated LINE FRIENDS store and character packages within the social simulation game.[94] In October 2024, LINE FRIENDS partnered with Tinderbox and IPX to develop dedicated video games, Web3 experiences, and in-game crossovers, aiming to build interactive digital worlds around its IPs.[95]Film and franchise tie-ins represent another media avenue, exemplified by the 2021 collaboration with Universal Pictures' Illumination for Minions x Brown & Friends.[96] Timed to celebrate the 10th anniversary of Brown & Friends, this crossover blended the chaotic Minions with LINE FRIENDS characters in merchandise and promotional content tied to the Despicable Me universe, including limited-edition accessories and apparel that extended the animated film's playful energy. Such partnerships not only amplify LINE FRIENDS' visibility in theatrical releases but also create hybrid storytelling opportunities across media formats. In 2025, notable expansions included the BT21 x FriendsWithYou collaboration debuting in March with new character merchandise and interactive art experiences, and the October launch of MIGHTEEZ, a character line co-created with K-pop group ATEEZ, featuring pop-up events and episodic content.[97][98]