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SoundExchange

SoundExchange is a -based non-profit organization founded in 2003 as an independent entity to collect and distribute statutory royalties for digital public performances of sound recordings, primarily benefiting performing artists, non-featured performers, and sound recording copyright owners. It operates as the sole U.S. entity authorized to administer these royalties, which arise from non-interactive digital transmissions such as webcasting, , and cable audio services, with distributions allocated as 45% to featured artists, 5% to non-featured performers, and 50% to rights owners. The organization emerged from earlier efforts within the (RIAA) around 2000 to address the lack of performance rights compensation for sound recordings in digital formats, a gap not covered by traditional terrestrial radio royalties under U.S. law. By 2023, SoundExchange had distributed over $10 billion in royalties, marking a in scaling collections from digital service providers (DSPs) and establishing tools like SoundExchange Direct for creators to claim and manage payments. Its board comprises representatives from labels, artists, and unions, ensuring broad industry input while focusing on technological efficiency in royalty tracking and anti-fraud measures. SoundExchange's defining role includes facilitating international neighboring rights collections and providing DSPs with compliance tools for royalty reporting, though it does not handle interactive streaming or mechanical royalties, which fall under other entities. Achievements encompass simplifying unclaimed royalty claims via apps and databases, with royalties collectible up to three years retroactively before expiration. While generally viewed as essential infrastructure for digital-era artist compensation, occasional artist frustrations arise over registration requirements or perceived delays, underscoring the complexities of matching plays to vast catalogs in a decentralized industry.

History

Founding and Legislative Origins

SoundExchange's legislative origins trace to the Digital Performance Right in Sound Recordings Act (DPRSRA) of 1995, which amended the Act to grant sound recording copyright owners an exclusive right to publicly perform their works via digital audio transmission, while establishing a compulsory statutory license for subscription services to compensate owners and performers. This right was limited, exempting terrestrial radio and interactive streaming, and initially applied narrowly to avoid disrupting emerging digital markets. The Digital Millennium Copyright Act (DMCA) of 1998 expanded the framework by including non-interactive webcasting and "eligible nonsubscription" services under the statutory license, mandating royalty payments to copyright owners and featured recording artists for qualifying digital performances, with rates and terms set by Copyright Royalty Judges (formerly panels). These laws created a mechanism for collective royalty collection but required an administrative entity to handle distributions, as individual negotiations were impractical for thousands of stakeholders. To operationalize the statutory licenses, the (RIAA) established SoundExchange in 2000 as an unincorporated division serving as the designated common agent for collecting and distributing digital performance royalties on behalf of record labels, featured artists, and non-featured performers. In 2003, SoundExchange was spun off from the RIAA and incorporated as an independent nonprofit organization, enabling broader participation from independent labels and artists while maintaining its role as the sole entity authorized by the U.S. Copyright Office and Copyright Royalty Board to administer Section 114 royalties. This independence facilitated direct artist registrations and equitable splits—typically 45% to featured artists, 5% to a non-featured performers fund, and 50% to copyright owners—bypassing label intermediaries where artists elected. The structure reflected congressional intent for efficient, transparent administration amid growing and streaming, with SoundExchange designated to receive reports of use and payments from services like and internet broadcasters.

Expansion and Key Milestones

Following its establishment in , SoundExchange rapidly expanded its royalty collection and distribution operations, processing royalties from non-interactive transmissions under statutory licenses administered by the U.S. Royalty Judges. In its inaugural year, the collected $16 million in royalties, laying the for growth amid the burgeoning . By 2008, cumulative payments exceeded $100 million, reflecting increased adoption of and online streaming services. Key operational enhancements drove further scalability. In 2012, total distributions surpassed $1 billion, coinciding with broader industry shifts toward digital s. The 2014 introduction of monthly payments and the SoundExchange Direct enabled creators to self-manage registrations and track earnings, streamlining processes for an expanding user base. By 2016, the launch of an ISRC-based search site improved data matching for performances, enhancing accuracy in allocation. International and technological expansions marked subsequent phases of growth. In 2017, SoundExchange acquired the Canadian Musical Reproduction Rights Agency (CMRRA), integrating rights administration and extending its footprint into cross-border collections. The following year, cumulative payments topped $5 billion, bolstered by the debut of the Music Data Exchange (MDX) initiative, which standardized across industry partners to reduce mismatches and boost distributions. These developments supported representation of over 650,000 creators by the early , with operations spanning more than 66 international agreements. Milestones in cumulative distributions underscored sustained expansion amid rising streaming volumes. In March 2022, payments reached $9 billion with the 150th cycle. The organization's 20th anniversary in 2023 aligned with surpassing $10 billion via the 162nd , distributing approximately $1 billion annually to artists, labels, and other rights holders. Further progress included $11 billion by March 2024 (174th ) and $12 billion by February 2025 (185th ), with 2024 gross distributions hitting $1.05 billion—a 5% increase from prior years—processing billions of monthly performances through AI-enhanced technology.

Organizational Structure and Governance

Board Composition and Operations

SoundExchange's comprises 18 members, with nine seats allocated to representatives of featured recording artists and and nine to sound recording copyright owners, including major labels and independent entities. This equal representation structure, established at the organization's in 2003, fosters balanced by preventing unilateral control over decisions affecting allocation and policy. As of 2024, artist-side representatives include figures such as , , and union leaders like Duncan Crabtree-Ireland of and Tino Gagliardi of the , alongside managers like . Copyright owner representatives encompass executives from major labels, including Jon Glass and Jessica Goldenberg of , Aaron Harrison and Alasdair McMullan of , Jeff Walker and Michelle Ryang of Sony Music Entertainment, and Victor Zaraya of , as well as association leaders like Mitch Glazier of the RIAA and Richard Burgess of A2IM. The board holds responsibility for SoundExchange's operations as a nonprofit collective management organization, approving distribution methodologies for , administrative budgets, and strategic initiatives to maximize efficiency in collections and payouts. It guides participation in negotiations and proceedings before the Copyright Royalty Judges to set statutory rates for transmissions, ensuring alignment with the interests of both performer and owner stakeholders. Periodic board meetings facilitate oversight of executive leadership, including President and CEO Michael Huppe, and adaptations to evolving streaming landscapes. SoundExchange operates as a designated under the statutory licensing provisions of the U.S. Act, specifically Sections 112(e) and 114(d)(3), which establish compulsory licenses for the reproduction of ephemeral recordings and non-interactive digital audio transmissions of sound recordings, respectively. These sections mandate that digital service providers, such as non-interactive webcasters and operators, pay royalties for qualifying uses rather than negotiating individual licenses with each owner or performer. The framework ensures a standardized system, with rates and terms determined periodically by the Copyright Royalty Judges (CRJ) within the U.S. Office. The legal foundation traces to the Digital Performance Right in Sound Recordings Act of 1995 (DPRSRA), which amended Title 17 of the U.S. Code to grant sound recording owners and featured recording artists an exclusive right to public performance via digital audio transmission, limited to non-interactive and non-subscription services initially. This was expanded by the of 1998 (DMCA) to include subscription services and broader ephemeral recording rights under Section 112. SoundExchange, as a non-profit entity, was established to administer these licenses collectively, avoiding the need for fragmented bilateral negotiations and facilitating market entry for digital broadcasters. Designation as the administering collective is conferred by the Librarian of Congress, who selects a qualified non-profit organization capable of representing the interests of owners and performers on a non-exclusive basis for royalty distribution. SoundExchange holds this designation as the sole entity authorized to collect and allocate these statutory royalties, a status reinforced by congressional intent to centralize administration for efficiency. This monopoly-like role has been upheld in proceedings before the CRJ, though it requires periodic compliance with notice and reporting obligations filed with the Office's Licensing Division. Challenges to its standing or processes, such as in disputes over unpaid royalties, have generally affirmed its authority under the statutory scheme.

Core Purpose and Functions

Royalty Collection Mechanisms

SoundExchange collects from digital service providers (DSPs) operating under statutory licenses authorized by Sections 112 and 114 of the U.S. Act, which cover non-interactive digital transmissions of sound recordings and the making of ephemeral reproductions, respectively. To initiate operations under these licenses, DSPs must file a Notice of Use with the U.S. Office prior to the first transmission or ephemeral recording, accompanied by a $50 filing fee submitted to the Copyright Royalty Board; no formal confirmation is issued by the Office. Statutory licensees are obligated to submit Reports of Use (ROUs) to SoundExchange detailing each sound recording transmitted, typically on a monthly basis unless waived for certain small or noncommercial services. These reports must include the service provider's name, transmission category, track title, featured artist name, (ISRC) or alternatives such as album name and marketing label if ISRC is unavailable, total performances (either per play or per listener), aggregate tuning hours (ATH), channel name, and play frequency where applicable. Submissions occur electronically in ASCII format via the Licensee Direct , email for smaller files, FTP for larger volumes, or physical media like or USB for exceptional cases. Royalty payments are remitted quarterly by licensees, calculated according to rates determined by the Royalty Board and applied to metrics such as gross receipts or per-performance units, with accompanying certified Statements of Account. Payments and statements are processed through the Licensee Direct , which facilitates calculation, certification, and electronic transfer to ensure compliance with statutory deadlines. Late payments incur interest at 1.5% per month (or 0.75% for certain business establishment services, increasing to 1.0% after specified dates). To verify accuracy, SoundExchange conducts audits of licensees' records, as authorized under the statutory framework, examining usage and financial data to confirm proper royalty calculations and remittances. Tools such as the ISRC Search Site and Repertoire Search API support licensees in identifying and matching recordings for precise . Noncompliance, including failure to or pay, can result in termination or legal action by SoundExchange on behalf of rights holders.

Distribution Processes and Splits

SoundExchange allocates collected digital performance royalties according to statutory guidelines established under the Digital Performance Right in Sound Recordings Act (DPRSA) and subsequent legislation: 50 percent to the sound recording copyright owner (typically a ), 45 percent to the featured or artists, and 5 percent to a pooled fund for non-featured performers such as background musicians and non-singing vocalists. The non-featured portion is distributed via agreements with labor unions including the (AFM) and , which allocate shares based on reported session contributions and union contracts rather than individual play tracking. The distribution process relies on monthly usage reports submitted by statutory licensees, such as non-interactive webcasters, satellite radio providers, and digital subscription services, detailing the number of digital performances for each sound recording along with associated playlists and metadata. SoundExchange matches these reports to registered sound recordings using its database, calculates royalties by multiplying performance counts by prevailing statutory rates (set via Copyright Royalty Board proceedings or negotiated settlements), and prorates allocations proportionally across all reported plays. Administrative costs, maintained at 4 to 6 percent of gross collections, are deducted prior to distribution to cover processing, matching, and verification efforts. Featured artist shares are divided equally among all credited performers on a recording by default, though artists may override this through private agreements, registration details, or Letters of Direction (LODs) submitted to SoundExchange, which enable redirection of up to 100 percent of an artist's individual share to third parties such as producers, band members, or estates. owners receive their full 50 percent share directly if registered, while unregistered or unmatched royalties are held in reserve funds for potential future claims. Recipients must register via SoundExchange's online portal (sxdirect.soundexchange.com) with banking details to claim payments; minimum thresholds apply, requiring at least $10 for electronic transfers and $100 for checks. Distributions occur monthly via direct deposit, , or for qualifying amounts, with paper checks issued quarterly in March, June, September, and December. Payments typically follow 6 to 9 months after the end of the performance quarter to accommodate report processing, auditing, and . Unclaimed royalties remain in reserve for three years, after which they may be reallocated to funds like the Rights Distribution Fund or escheated per applicable laws if no valid claimant emerges. Disputes over splits or entitlements are handled internally through SoundExchange's verification processes, with options for formal challenges under statutory guidelines.

Royalty Rate Setting and Negotiations

Satellite and Subscription Services

Preexisting satellite digital audio radio services (SDARS), primarily operated by , and preexisting subscription services (PSS), such as cable-based music channels like , operate under a statutory license for noninteractive transmissions of recordings, with royalties collected by SoundExchange as designated by the Copyright Royalty Judges (CRJs). These categories stem from amendments to the Digital Performance Right in Recordings Act, distinguishing them from newer webcasting services by their pre-1998 operational status, which influences rate-setting flexibility. Royalty rates for both SDARS and PSS are determined through Copyright Royalty Board (CRB) proceedings, where SoundExchange, representing copyright owners and performers, proposes rates benchmarked against willing-buyer/willing-seller marketplace standards, often involving economic testimony on revenue, subscriber bases, and comparable licenses. In the 2016-2018 proceeding (Docket No. 16-CRB-0001-SR/PSSR), the CRJs adopted rates following partial settlements and evidentiary hearings, setting a uniform structure: 15.5% of defined gross revenues for SDARS and 7.5% for PSS, applicable from January 1, 2018, through December 31, 2027, after industry agreements extended the terms beyond the initial 2022 endpoint. Gross revenues exclude certain pass-through fees and bad debts but include subscriber payments, advertising, and ancillary income, ensuring comprehensive capture of service-generated value. An additional 5% of the total royalty fee covers ephemeral recordings made for transmission purposes under section 112 of the Copyright Act, integrated into the percentage-based payment without separate per-performance calculation. SoundExchange enforces compliance via monthly statements of account and audits, with minimum annual fees—such as $100,000 advances for PSS—recoupable against royalties, and late payments accruing 1.5% monthly interest. These rates reflect SoundExchange's advocacy for increases from prior periods (e.g., SDARS rose from 11% in 2013-2017), justified by growth in subscribers—SiriusXM reported over 34 million in 2023—and streaming expansions, though disputes persist over revenue definitions, as evidenced by SoundExchange's 2025 alleging SiriusXM underreported $400 million in royalties through manipulated gross revenue calculations. No new CRB proceeding has altered these rates as of , despite SoundExchange's calls for adjustments amid rising service revenues, with future negotiations likely to address post-2027 terms under the Music Modernization Act's framework emphasizing market-based benchmarks over pure percentage escalators. Distributions from these collections follow statutory splits: 50% to copyright owners, 45% to featured performers, and 5% to non-featured performers, administered transparently by SoundExchange to over 500,000 recipients.

Non-Interactive Webcasting and Streaming

Non-interactive webcasting encompasses digital audio transmissions over the internet where listeners cannot select specific tracks on demand, such as ad-supported services, distinguishing it from interactive on-demand streaming. These transmissions fall under the statutory established by Section 114 of the U.S. Act, as amended by the of 1998, which mandates royalty payments for public performances of sound recordings while exempting terrestrial radio. SoundExchange serves as the designated collection agent for these royalties, administering payments from eligible nonsubscription services, including commercial and noncommercial webcasters, with rates determined periodically by the Copyright Royalty Board (CRB). Royalty rates for non-interactive webcasting are structured primarily on a per- basis, where a constitutes a single stream of a sound recording to one listener, alongside provisions for minimum fees and reporting requirements. For the 2021-2025 period (Web V proceeding), the CRB set the non-subscription rate at $0.0021 per for commercial webcasters in 2021, subject to annual adjustments, increasing to approximately $0.0025 by 2025; subscription services faced rates starting at $0.0026 per . Noncommercial webcasters benefit from tiered rates, including an annual minimum of $500-$1,000 per for aggregate tuning hours up to 159,140, with per- rates applying beyond that threshold, and exemptions or reduced fees for very small operations transmitting fewer than 55,000 total performances annually. Services must report usage monthly via SoundExchange's portal and pay royalties quarterly, with minimum fees starting at $1,000 per station or (capped at $100,000 aggregate for large fleets). In anticipation of the Web VI proceeding for 2026-2030, SoundExchange reached a partial settlement with the in April 2025, establishing non-subscription rates for commercial broadcasters at $0.0028 per performance in 2026, rising by $0.0001 annually thereafter to $0.0032 by 2030, alongside escalating minimum fees from $1,100 per station in 2026 to $1,250 by 2030. These rates reflect negotiated compromises amid CRB proceedings, incorporating inflation adjustments and aiming to align compensation with market realities, though broader webcaster rates remain subject to final CRB determination. SoundExchange enforces compliance through audits and late fee policies, distributing collected funds with 45% to featured performers, 50% to sound recording copyright owners, and 5% to non-featured performers.

Recent Proceedings and Adjustments

In April 2025, SoundExchange reached a partial settlement with the on non-subscription royalty rates applicable to commercial broadcasters' online simulcasts for the 2026-2030 period, preempting aspects of the Copyright Royalty Board's (CRB) Web VI proceeding. The agreement sets per-performance rates at $0.0028 for 2026, rising by $0.0001 annually to $0.0032 for 2030, an increase from the $0.0025 rate prevailing in 2025. It also adjusts minimum fees from $1,000 per station in 2025 to $1,100 in 2026 (escalating to $1,250 by 2029-2030, capped at 100 times the minimum per entity), reduces late fees on underpayments to 1% per month (capped at 75% of owed amounts), and shortens reporting deadlines to 30 days post-month-end while mandating third-party data access from 2027. The Web VI proceeding, initiated by the CRB in January 2024 to determine rates and terms for ephemeral recordings and noninteractive digital performances of sound recordings from 2026-2030, remains ongoing as of October , with proposed regulations published for public comment on May 16, . This follows the expiration of 2021- rates and incorporates partial settlements like the NAB agreement, while addressing broader rate proposals viewed by some industry observers as advancing higher payments to performers. On January 10, 2025, the CRB issued a ruling interpreting regulations for business establishment services () under 37 CFR 384.3(a), adopting SoundExchange's position that royalties must be calculated on gross proceeds from all licensed ephemeral copies used in operations, excluding only narrowly defined in-kind payments directly facilitating transmissions. This clarification, stemming from SoundExchange's motion to reopen prior proceedings, limits revenue apportionment by providers like and aligns with historical Copyright Arbitration Royalty Panel precedents, potentially increasing collectible royalties for sound recording owners and performers. In August 2025, the U.S. District Court for the Southern District of dismissed SoundExchange's $150 million lawsuit against Radio Inc. for alleged unpaid royalties from 2018-2022, ruling that SoundExchange lacks statutory standing to pursue federal court enforcement under Sections 112 and 114 of the Copyright Act, as its designated collective authority confines disputes to CRB and mechanisms rather than litigation. SoundExchange appealed the decision in September 2025, arguing for broader enforcement powers to recover underpayments from pre-2017 direct licenses excluded from statutory collections. Separately, in February 2025, the CRB notified two unnamed broadcast companies of SoundExchange-initiated audits to verify compliance with streaming royalty reporting and payments.

Achievements and Economic Impact

Cumulative Distributions and Efficiency Gains

SoundExchange has distributed over $12 billion in digital performance royalties to recording artists, non-featured performers, and owners since its in 2003, reaching this cumulative milestone in February 2025. Annual gross distributions have consistently exceeded $1 billion since 2022, with $1.054 billion paid out in 2024—an increase from $1.005 billion in 2023 and $959 million in 2022—reflecting growth driven by expanded digital streaming and statutory collections. Key interim milestones include surpassing $10 billion in May 2023 via its 162nd distribution and $11 billion in March 2024 through the 174th distribution. These payouts are allocated according to statutory splits under 17 U.S.C. § 114(g): 50% to owners, 45% to featured artists, and 2.5% each to non-featured musicians and vocalists, with distribution based on reported usage data. The organization's scale has enabled payments to over 675,000 and holder accounts by 2023, including international recipients via reciprocal agreements. Efficiency gains stem from low administrative overhead and technological optimizations. SoundExchange sustains administrative rates of 4.3% to 6.6% relative to collections, as shown in recent fiscal data:
YearGross Distributions ($ millions)Total Expenses ($ millions)Administrative Rate (%)
2022959746.6
20231,005714.3
20241,054825.2
This structure allows over 90% of royalties to be disbursed within 45 days of receipt, facilitated by AI-driven matching of billions of monthly performance reports. Platforms like SX Direct (launched 2014) provide self-service royalty management, while MDX (introduced 2018) enables data sharing for improved accuracy; additional features include and integration for monthly payments and partnerships such as with Music Story for usage validation. These advancements reduce processing delays and errors, enhancing overall payout velocity and reach without proportional cost increases.

Support for Independent Artists and Creators

SoundExchange facilitates direct royalty payments to independent artists as featured , allocating 45% of collected digital royalties to them irrespective of involvement, enabling self-represented creators to claim earnings from non-interactive streaming and without mandatory third-party administrators. This structure benefits independents who often retain ownership of their masters, as the organization collects from U.S. statutory licenses and direct deals, distributing funds monthly with administrative costs held at 4-6% to maximize net payouts. The SoundExchange Direct platform offers independent creators a , tool for registering sound recordings, uploading , monitoring plays, and accessing payments, streamlining administrative tasks that might otherwise require costly representation. This initiative lowers barriers for unsigned or DIY musicians, who can opt into collections for neighboring rights in international markets through affiliated programs, though registration is required to initiate claims. In advocacy, SoundExchange advances policies favoring independent creators, including efforts before the U.S. Royalty Board and internationally to combat pay against American artists in foreign markets, where indies face disproportionate exclusion from reciprocal collections. As a founding member of the Human Artistry Campaign launched in March 2023, it collaborates with industry stakeholders to safeguard streams from generative AI encroachments, prioritizing human-generated works that dominate independent output. Distributions underscore this support: in 2024, SoundExchange exceeded $1 billion in payouts, contributing to a cumulative $12 billion since , with shares (including independents) comprising the bulk of featured performer allocations amid efficient processing where 90% of royalties are collected within 45 days. Partnerships with groups like the American Association of highlight targeted aid, as 2021 collections topped $1 billion with explicit focus on sustaining indie livelihoods through statutory and licensing revenues.

Criticisms and Challenges

Artist Payout Disputes and Allocation Concerns

Artist disputes at SoundExchange typically occur when multiple featured performers claim aggregate shares exceeding 100% of the available royalties for a sound recording, leading to withheld distributions until claimants provide supporting documentation, such as contracts or performer agreements, to resolve the overlap. In such cases, SoundExchange places royalties on hold and notifies parties, who must submit evidence within specified timelines; unresolved disputes after two years may result in reallocation to a non-featured artist fund or other claimants. To address these, SoundExchange introduced tools like the Overlaps & Disputes feature in and bulk resolution capabilities in 2021, allowing real-time or batch claim adjustments, though delays can extend months or longer for complex cases involving unregistered or disputed performer roles. Allocation concerns stem from SoundExchange's reliance on estimation methodologies when digital services report aggregate rather than track-specific performance data, a practice permitted under statutory licenses but criticized for potential inaccuracies that favor high-rotation tracks from major labels over niche or independent works. The organization advocates for census-level reporting to enable precise distributions but notes persistent licensee noncompliance and data errors, which necessitate "reasonable" good-faith modeling that some stakeholders argue underrepresents less-played recordings. For instance, in proceedings before the Copyright Royalty Judges, SoundExchange has defended its allocation approaches as compliant yet flexible, without mandating a singular "correct" method, raising questions about equity for artists whose plays fall below sampling thresholds. Unclaimed or "" royalties—funds allocated but undistributed due to unregistered rights holders—have drawn scrutiny for prolonged retention periods and limited . SoundExchange holds such royalties for extended durations, sometimes years, to allow claims, but a 2021 U.S. Copyright Office report highlighted this as a systemic issue across PROs, with SoundExchange specifically noted for retaining unmatched funds beyond minimal thresholds without aggressive reclamation efforts. In 2019, SoundExchange declined to disclose precise black box amounts or tied to distributions in response to inquiries, fueling concerns over despite annual reports showing billions in total payouts. Critics, including independent artists, contend this opacity exacerbates inequities, as the statutory split—50% to sound recording owners (often labels), 45% to featured artists, and 5% to non-featured performers—can leave self-released creators receiving minimal shares if ownership claims are not proactively registered. Recent policy shifts, such as 2023 updates excluding unauthorized remixes from payouts, aim to refine allocations but have not fully quelled debates over favoring established rights holders. SoundExchange has faced significant legal challenges regarding its authority to enforce royalty payments through litigation. In SoundExchange Inc. v. Radio Inc., filed in the U.S. District Court for the Southern District of , SoundExchange alleged that Sirius XM underpaid approximately $150 million in statutory royalties for digital performances of sound recordings. On August 7, 2025, Judge Naomi Reice Buchwald dismissed the suit, ruling that the Copyright Act does not grant SoundExchange express or implied statutory authority to initiate private lawsuits for underpaid royalties, as such enforcement is reserved for individual copyright owners or the Copyright Office. SoundExchange appealed the decision to the Second Circuit on September 5, 2025, arguing that the ruling undermines Congress's intent for the organization to administer royalties efficiently without requiring thousands of individual artist suits. Prior to this ruling, SoundExchange successfully pursued several enforcement actions. In 2022, it obtained a $9.7 million judgment against Inc. (now ) in the U.S. District Court for the District of Columbia for and underpayment of statutory royalties stemming from an revealing shortfalls. Similarly, in July 2024, SoundExchange sued Inc. in the U.S. District Court for the Northern District of Illinois, claiming failure to report and pay royalties for non-interactive webcasting, with the case ongoing as of late 2025. The dismissal has prompted motions to dismiss in related cases, such as against Inc. over alleged unpaid royalties from its radio service, highlighting potential systemic limitations on SoundExchange's litigation powers. Regulatory conflicts have arisen in proceedings before the Copyright Royalty Board (CRB), where SoundExchange advocates for royalty rates but has clashed with licensees over interpretations and appeals. In 2019, a dispute with over underpaid royalties from 2016–2018 was referred to the CRB after litigation, resulting in a 2021 determination that upheld SoundExchange's audit claims and ordered additional payments. SoundExchange also appealed the CRB's 2016 webcasting rates to the U.S. Court of Appeals for the D.C. Circuit in 2018, challenging the board's methodology for non-interactive streams, though the decision largely affirmed the rates with minor adjustments. These cases underscore tensions between SoundExchange's role as a statutory and the statutory framework's constraints on , with critics arguing the structure favors administrative collection over aggressive litigation.

Effects on Service Providers and Market Dynamics

SoundExchange's royalty obligations have imposed significant financial and administrative burdens on non-interactive digital service providers, particularly smaller webcasters and stations. In the early , Copyright Royalty Board (CRB) determinations set per-performance rates that small webcasters contended would exceed their revenues, prompting widespread closures and the "Save Internet Radio" campaign; this led to legislative interventions such as the Webcaster Settlement Act of 2008, which facilitated negotiated percentage-of-revenue rates (typically 7-12% for qualifying small operators) as alternatives to per-stream fees. Minimum fees, such as the $500 per channel annual minimum, and complex reporting requirements have further strained operations, with critics arguing these elements favor larger entities capable of compliance over nascent or low-revenue services. Larger providers like Pandora and SiriusXM have faced escalating costs from rate hikes advocated by SoundExchange in CRB proceedings, with ad-supported webcasting rates rising 17% and subscription services 8% in the 2016-2020 period, contributing to a substantial portion of operational expenses—often cited as the majority of Pandora's content costs. These providers have challenged allocations and methodologies in disputes, alleging overreach in audits and revenue attribution, as seen in ongoing litigation where SoundExchange claims underpayments exceeding $400 million from SiriusXM for bundled services, though providers counter that such demands distort market-based pricing. Non-commercial and faith-based broadcasters continue to seek rate reductions, arguing current terms undervalue music relative to terrestrial alternatives while imposing disproportionate loads on limited budgets. In terms of market dynamics, these royalties elevate entry barriers for new non-interactive services by tying fixed and variable costs to usage without terrestrial radio equivalents, potentially discouraging and favoring incumbents with scale economies for negotiation and compliance. Statutory rates, while providing licensing certainty, have been critiqued for not fully aligning with willing-buyer/willing-seller benchmarks, leading to settlements that segment markets (e.g., exemptions for incidental uses under 30 seconds in recent NAB agreements) and possibly consolidating power among major platforms like , which absorb hikes through or subscriptions but pass indirect costs to users. Providers assert this structure hampers competition and growth in , contrasting with lower barriers in unlicensed over-the-air .