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TransPeshawar


TransPeshawar operates Zu Peshawar, a (BRT) system providing public transportation in , the capital of Pakistan's province.
Launched on , 2020, the system features a primary 27-kilometer dedicated corridor extending from Chamkani in the east to Karkhano in the west, serviced by 31 stations and supported by 13 routes including express, stopping, and feeder services.
Designed to international BRT standards, Zu Peshawar emphasizes , affordability, and sustainability, incorporating features such as priority seating for vulnerable groups, cashless payments via , and eco-friendly electric and hybrid buses to reduce and emissions while serving an average of 250,000 passengers daily.
Funded in part by the as Peshawar's first integrated sustainable transport initiative, TransPeshawar manages operations, maintenance, and non-fare revenue streams like advertising to support ongoing expansions, including additional routes to replace diesel fleets.

Background and Planning

Conception and Objectives

TransPeshawar, officially known as Zu Peshawar, originated as an initiative by the (KP) to establish Pakistan's first integrated (BRT) system in , addressing chronic urban mobility challenges including , , and reliance on outdated informal networks. Planning efforts commenced in earnest around 2016, with an inception report prepared by the Institute for Transportation and Development Policy (ITDP) in April 2016, outlining corridor alignments and integration with existing services. The project was conceived under the broader Peshawar Sustainable Bus Rapid Transit Corridor Project, supported by loans from the (ADB) and the Agence Française de Développement (AFD), aiming to deliver a dedicated corridor as the foundation for a sustainable mass transit network. TransPeshawar was formally registered as a special purpose company under Section 42 of the Companies Act, 2017, on February 9, 2017, to oversee implementation, operation, and maintenance, owned entirely by the KP government. The primary objectives centered on transforming Peshawar's into a , efficient system capable of serving the city's growing of over 2 million residents. Key goals included providing safe, convenient, economical, reliable, and time-efficient services to reduce on private and minibuses, thereby alleviating road congestion and improving commute times. was a core focus, with the BRT designed to lower carbon emissions through low-floor electric-hybrid buses and dedicated lanes, contributing to climate-resilient urban mobility and cleaner air quality in a plagued by vehicular . Additional aims encompassed enhancing accessibility for women, the elderly, and disabled users via inclusive , integrating routes for broader coverage, and fostering economic benefits by modernizing the bus industry and removing obsolete from roads. The vision articulated by TransPeshawar emphasized delivering "exceptional and best possible transport services" to and KP residents, positioning the system as a model for scalable urban transit improvements.

Initial Proposals and Funding Commitments

The (GoKP) initiated proposals for TransPeshawar as part of broader efforts to establish a sustainable urban transport system in , aiming to deliver the city's inaugural integrated (BRT) corridor of approximately 26 kilometers to replace outdated conventional buses and serve an initial projected demand of 473,000 passengers daily. The (ADB) provided project preparatory technical assistance, approving a concept paper subsequent to GoKP's urban transport policy framework outlined in May 2014, with detailed feasibility and preliminary designs completed by April 2017. On June 30, 2017, the ADB Board of Directors approved Loan 3543-PAK totaling $335 million for the Sustainable Bus Rapid Transit Corridor Project, with the loan agreement signed on September 12, 2017, to finance infrastructure, buses, and operations under TransPeshawar's management. Complementary funding included a €130 million from the Agence Française de Développement (), secured alongside the ADB commitment to support elevated corridors and non-motorized transport integration. The initial total project cost was estimated at $585 million, comprising the ADB and AFD loans, a $10 million ADB design advance, and GoKP counterpart funds channeled through the Development Authority for land acquisition and local works. TransPeshawar, incorporated as the special purpose vehicle, assumed responsibility for procurement, implementation from January 2017, and long-term operations to ensure system viability.

Construction and Implementation

Timeline of Key Phases

The TransPeshawar project, a (BRT) system in , , entered its construction phase in October 2017, following contract awards for civil works packages including the primary east-west corridor from Chamkani to Karkhano Market, spanning approximately 27 kilometers. This initial phase focused on infrastructure development such as dedicated corridors, stations, and elevated sections, with an original target for partial operational launch by mid-2018. Subsequent construction progressed unevenly, marked by multiple deadline extensions due to design revisions, supply chain issues, and on-site challenges; a soft launch planned for May 20, 2018, was deferred, followed by further postponements to December 2018, March 23, 2019, and June 30, 2019. By early 2019, core track elements were reportedly complete, but integration of systems like signaling and bus procurement lagged, leading to a documented contract extension for the first phase from December 2017 to June 2018 into additional periods. The project divided the main corridor into sequential packages: Package 1 (Chamkani to ), advanced with advance contracting; subsequent segments including to Aman Chowk and Aman Chowk to Karkhano followed, with overall civil works targeting completion by late 2019 but spilling into 2020. A third phase of works was slated for finalization by February 15, 2020, encompassing remaining infrastructure and testing. Full inauguration occurred on August 13, 2020, when Prime Minister launched operations with an initial trunk route utilizing 10 routes over the 27 km corridor, though immediate post-launch issues arose, including of service on select buses within weeks due to mechanical failures affecting up to 14 vehicles. phases, including additional feeder routes, were planned for rollout in 2022, building on the core system's operational framework under TransPeshawar authority.

Engineering Challenges and Infrastructure

The TransPeshawar BRT corridor consists of a 26-kilometer east-west trunk line with dedicated, physically segregated lanes for buses, extending from Chamkani Terminal to and Karkhano areas, supplemented by mixed-traffic lanes, paths, and non-motorized . The system incorporates 30 high-capacity stations designed to handle up to four buses per direction simultaneously, along with 12 steel pedestrian bridges and four concrete bridges featuring integrated commercial spaces for revenue generation. Elevated sections, underpasses, and integrations address intersections with existing roads, including modifications to structures like the Malik Saad Shaheed Flyover to accommodate the alignment. Construction encountered significant hurdles due to Peshawar's congested fabric, where inaccurate topographic surveys led to repeated redesigns of the and station footprints, exacerbating timeline slippages. acquisition for right-of-way, compounded by utility relocations and encroachments, disrupted sequential building phases, particularly for elevated viaducts requiring precise geotechnical assessments in variable soil conditions. Technical execution faced quality control lapses, including inconsistent stair riser heights in stations—varying by up to several centimeters—creating trip hazards, and the use of mild flooring in ramps prone to and slippage without adequate non-slip treatments. during peak-hour diversions for lane segregation and bridge demolitions intensified disruptions, while material procurement for specialized components like precast segments hindered progress on at-grade and elevated segments. These issues, rooted in rushed timelines and fragmented contractor oversight, underscored the difficulties of implementing BRT-grade infrastructure amid political pressures for accelerated delivery.

Delays, Cost Overruns, and Accountability Issues

The Peshawar Bus Rapid Transit (BRT) project, later branded as TransPeshawar, experienced significant delays from its inception in late 2017, with construction commencing in December 2017 under an initial completion target of April or June 2018 for the first phase. Multiple deadlines were missed, including the end of 2018 and a planned on March 23, 2019, which was canceled due to incomplete . These setbacks were attributed to unrealistic timelines imposed by the (KP) provincial government, faulty initial planning, frequent design changes, and inadequate engineering preparations, such as the absence of detailed designs before groundbreaking. By April 2019, the project had lapsed its fourth deadline, prompting warnings from the against further postponements. The system did not become fully operational until August 2020, resulting in over two years of delay beyond the original schedule. Cost overruns plagued the project, with the initial estimated budget of Rs49 billion escalating to Rs66.43 billion by November 2018 and further to Rs70.7 billion by February 2020, an increase of approximately 44%. Additional expenditures included Rs981 million for Reach I, Rs1.5 billion for Reach III, and Rs1.3 billion for consultant supervision, driven partly by rupee depreciation affecting (ADB) loans and unaddressed variations in civil works, utilities, and land acquisition. Officials from the (PDA) and transport departments provided limited explanations for these hikes, citing currency fluctuations but withholding details on internal mismanagement. Post-launch audits revealed ongoing financial strain, including a Rs3 billion annual subsidy shortfall due to static fares amid rising fuel costs—from Rs103.97 per liter in 2020 to Rs295 per liter—and operational losses exceeding revenues, with Rs13 billion spent without technical sanction. Accountability issues emerged prominently, with a January 2019 Peshawar Institute of Management Sciences (PIMS) report criticizing poor and wasteful public expenditure, leading to the sacking of Israrul Haq and Transport Secretary Kamran Rehman Khan in April 2019. Probes by the (NAB) into alleged corruption were initiated but halted by the in September 2018 and the (FIA) in February 2020, shielding key stakeholders from scrutiny. A 2022-2023 audit by the highlighted irregularities such as unauthorized payments of Rs13 billion to contractors and missing records of bank interest income, though TransPeshawar officials contested the findings as preliminary. Political fluctuations and administrative shortfalls, including land acquisition disputes and legal interventions like court stay orders, compounded these problems, reflecting broader patterns in Pakistani projects where enforcement of responsibility remains inconsistent.

System Design and Features

Route Layout and Corridors

The TransPeshawar BRT system features a single primary east-west corridor spanning approximately 27 kilometers, extending from Chamkani Terminal in the east to Karkhano in the west, with connections to . This corridor includes 30 stations spaced roughly 922 meters apart, serviced by dedicated bus lanes for exclusive BRT use. The route traverses key urban arteries, beginning along GT Road from Chamkani, incorporating tunnels under congested areas like Amman Chowk, elevated sections over Jamrud Road and a dried riverbank, and at-grade alignments through central including Cinema Road, Khyber Bazaar, Saddar Road, and near Tatara Park. Corridor infrastructure comprises 23.3 kilometers of at-grade sections, 4.1 kilometers elevated, and 3.5 kilometers in tunnels, designed to bypass traffic bottlenecks and railway crossings via BRT-only bridges. The full corridor length is reported variably as 30.8 kilometers in project documents, with Phase 1 covering 25.8 kilometers and Phase 2 adding 5 kilometers, though operational summaries standardize at 27 kilometers. Routes operating along the corridor include two main trunk lines: one full-stop service halting at all 28-30 stations and an express variant stopping at only six key stations for faster traversal. Overall, the system supports 10-13 routes, comprising 3-5 express routes (limited stops), 2 stopping routes (all stations), and 5-6 direct or feeder routes that partially utilize the corridor before branching off to peripheral areas, totaling 58 kilometers of off-corridor extensions. Feeder routes integrate at endpoints and select stations, linking suburbs like Road and Road to the main alignment without dedicated lanes beyond the corridor.
Route TypeNumberDescriptionTypical Length (km, including corridor share)
Express/Limited Stop3-5High-speed service on main corridor, skipping most stations12-28 (57% average in corridor)
Stopping/Full Service2Halts at all corridor stations25-30 (full corridor)
Direct/Feeder5-6Partial corridor use with off-corridor extensions to suburbs14-29 (43-72% off-corridor)

Bus Fleet and Technology

The TransPeshawar bus fleet comprises 244 diesel- vehicles designed for high-capacity urban . These include 65 articulated 18-meter buses, each with a passenger capacity of 125 (54 seated and 71 standing), and 179 standard 12-meter buses, each accommodating 75 passengers (32 seated and 43 standing). The hybrid diesel-electric system represents Pakistan's first deployment of such in a public transit fleet, emitting roughly half the carbon of traditional diesel buses while supporting extended range and reduced fuel consumption.
Bus TypeQuantityLengthCapacity (Seated + Standing)
Articulated6518 m125 (54 + 71)
Standard17912 m75 (32 + 43)
The fleet integrates an (ITS) for operational efficiency, including automatic vehicle location (AVL) for real-time bus tracking accessible via the Zu Mobile App. This app also facilitates cashless fare payments and route planning, enhancing scheduling precision and passenger convenience without reliance on onboard conductors. Additional ITS elements support centralized control for traffic signal prioritization and fleet maintenance monitoring, though implementation has focused primarily on core corridor operations since the system's 2020 launch.

Stations, Terminals, and Accessibility

The TransPeshawar bus rapid transit (BRT) system operates along a 27 km east-west corridor featuring 30 dedicated stations, with 13.3 km of elevated infrastructure to minimize traffic interference. Stations are equipped with passing lanes for express services, allowing non-stop buses to bypass local stops, and include amenities such as toilets and separate restrooms for men and women. Key interchanges include Chagalpura and Malik Saad Shaheed stations, facilitating transfers to feeder routes. The system's primary terminals are located at the corridor endpoints: Chamkani Terminal in the east and Karkhano Terminal in the west, serving as hubs for mainline routes with options for express service stopping at only six stations or full service at all 30. Two depots support operations, one at Chamkani and another at , including bus parking and maintenance facilities; a park-and-ride lot is integrated near the TransPeshawar office. Accessibility is a core design element, achieving 100% step-free access across the corridor with elevators, escalators, and ramps at stations, alongside low-floor buses enabling level boarding for s. Buses include reserved seating for persons with disabilities and the elderly, dedicated wheelchair spaces, and women-only areas for enhanced safety. In 2024, 115 wheelchairs were provided at stations to further support users with disabilities, aligning with standards under the UN Convention on the Rights of Persons with Disabilities.

Feeder Routes and Integration

The TransPeshawar system incorporates six direct and feeder routes designed to extend connectivity from peripheral and high-demand areas to the primary 27 km east-west BRT corridor spanning Chamkani to Karkhano Market. These routes, part of a broader network of 13 total routes including five express and two stopping variants, utilize a fleet drawn from the system's 244 buses (65 articulated 18-meter vehicles and 179 standard 12-meter buses) to facilitate last-mile access and reduce reliance on congested urban streets. Feeder services operate by entering the dedicated BRT lanes at key interchange points for efficient trunk-line transfers before diverging onto mixed-traffic roads, adding approximately 100 additional stops beyond the main corridor's 30 stations. Specific examples include routes such as Pul to Adda and Chamkani to , which link suburban zones like and industrial areas to core transfer hubs. Integration with the main corridor emphasizes seamless passenger flow through shared terminals equipped with fare validators and real-time tracking via the , enabling single-ticket journeys. Feeder buses prioritize high trip-generation locales, covering an estimated additional 58 km in network extent to capture demand from underserved neighborhoods, with operations aligned to the system's 16-hour daily schedule from 6 a.m. to 10 p.m. Recent expansions, such as the inauguration of feeder route DR-14 with 16 stops from Islamia College to areas like Police Colony and Askari 6, demonstrate ongoing enhancements to bridge gaps in coverage. Efforts to integrate with existing , including rickshaws and mini-buses prevalent in Peshawar's informal sector, focus on cooperative models to preserve livelihoods while curbing corridor congestion; however, dedicated BRT lanes prohibit non-system vehicles, prompting regulatory bans and legal challenges from operators. Complementary modes like the , with 32 stations and 360 bikes docked at BRT facilities, further enhance first- and last-mile connectivity, while park-and-ride lots at depots in Chamkani, , and Dabgari encourage modal shifts from private vehicles. This layered approach aims to foster a unified ecosystem, though full assimilation remains in progress amid resistance from displaced operators.

Operations and Service Delivery

Launch and Daily Operations

The TransPeshawar bus rapid transit system was inaugurated on 13 August 2020 by at the Chamkani Depot, following years of construction delays. The launch introduced a 27-kilometer dedicated corridor spanning from Chamkani in the east to Karkhano Market in the west, equipped with 30 elevated and at-grade stations designed for high-capacity service. Initial operations focused on the core trunk line with integrated feeder services, aiming to serve over 300,000 daily commuters using clean-diesel buses on exclusive lanes to reduce congestion in Peshawar's urban core. Daily services operate from 6:00 AM to 10:00 PM, spanning 16 hours and adjusted based on peak commuter demand patterns across the city. The fleet comprises 244 buses, including 65 articulated 18-meter vehicles with a capacity of 125 passengers each and 179 standard 12-meter buses accommodating 75 passengers, dispatched from depots in and Chamkani. Operations encompass 17 routes, blending express trunk services with stopping and feeder lines to connect peripheral areas, maintaining an average of 2.5 minutes during active hours for efficient throughput. Real-time monitoring via the Zu Peshawar mobile app supports passenger access to bus locations and schedules, while dedicated control centers oversee fleet dispatch, maintenance, and adherence to commercial speeds averaging 27 km/h. Service reliability relies on segregated lanes to minimize interference from mixed traffic, though extensions such as to Pabbi in Nowshera have progressively expanded coverage since launch.

Fare Structure and Revenue Model

TransPeshawar operates a distance-based fare system for its core routes, with fares structured in incremental slabs corresponding to travel distance. As of July 1, 2025, the minimum fare for journeys up to 5 kilometers is Rs. 30, up from Rs. 20 following a Rs. 10 increase across most slabs to address operational costs amid . Fares escalate thereafter: Rs. 45 for 5.1 to 10 kilometers, with higher distances up to 40 kilometers capped at Rs. 70. Single-use paper tickets, available at stations, cost Rs. 70, an increase from Rs. 60 implemented concurrently. Express routes, introduced to provide faster service, maintain a flat fare of Rs. 55 as of October 2024, diverging from the distance-based model to simplify pricing on select high-demand corridors. Payment is exclusively cashless via the ZU smart card system, which passengers recharge at ticket vending machines or offices; operators do not handle fares directly, reducing onboard delays. A free ZU card is provided upon initial top-up of Rs. 100, with minimum balances required for validation (e.g., Rs. 55 for card or app use). Prior adjustments include a July 2024 hike raising short-distance fares from Rs. 15 to Rs. 20 and the maximum from Rs. 55 to Rs. 60, reflecting periodic revisions tied to fuel and maintenance expenses. The revenue model relies primarily on passenger fares, which generate an average of . 23 per trip, supplemented by non-fare sources such as contracts yielding . 20 million annually. However, this falls short of operational costs averaging . 80 per passenger, resulting in projected annual losses of . 3.2 billion as of September 2024, necessitating ongoing government subsidies from the provincial budget. TransPeshawar, as the managing entity, standardizes across the network to offset deficits, while initial financial projections anticipated minimal subsidies post-launch, though sustained shortfalls have required continued public funding without repayment liability for the operator on capital loans. Operating revenues are forecasted based on ridership estimates, with fare collections processed centrally to support system maintenance and expansion.

Ridership Statistics and Performance Data

Since its operational launch on August 13, 2020, has demonstrated consistent ridership growth, reflecting increased public adoption amid Peshawar's urban mobility challenges. In the first full year of operation, the system accommodated over 50 million passengers, establishing an initial benchmark for demand. By the end of 2023, cumulative ridership since inception exceeded 215 million journeys, underscoring sustained utilization. Annual ridership figures highlight progressive expansion: 69.6 million in 2022, approximately 80 million in 2023, and 86.5 million in 2024. Peak daily passenger counts have similarly risen, from 253,963 in 2022 to 316,000 in 2023 and 345,000 in 2024, with average daily figures for 2022 at 191,951. These metrics indicate effective service delivery, though detailed occupancy or load factor data remain limited in public disclosures, with operations relying on a fleet of approximately buses designed for high-volume corridors. A notable performance aspect is the rise in female ridership, which increased from 2% of total pre-BRT motorized trips to 27-30% post-implementation, driven by dedicated women-only sections and enhanced safety features. In 2024, women comprised nearly 30% of the 345,000 daily passengers. This shift correlates with broader accessibility improvements, though empirical evaluations of peak-hour crowding or on-time performance are not comprehensively reported in available TransPeshawar data books.
YearAnnual RidershipPeak Daily Ridership
202269,632,642253,963
202380,000,000316,000
202486,500,000345,000

Financing and Economic Evaluation

Funding Sources and International Loans

The Peshawar Sustainable Bus Rapid Transit Corridor Project, underpinning , received primary financing through concessional loans from the (ADB) and the Agence Française de Développement (AFD), totaling approximately US$593 million in revised project costs as of 2020. The ADB extended Loan 3543-PAK for US$335 million from its ordinary capital resources, approved in July 2017 and formally signed on September 12, 2017, to cover civil works, equipment procurement including electric and hybrid buses, consulting services, and environmental mitigation measures. This loan featured a 24-year term including a 4-year , with financing charges capitalized during implementation. The contributed a of €130 million (approximately $150 million at prevailing exchange rates), co-financing the project alongside ADB to support such as dedicated corridors and stations. Funds from AFD were disbursed to the Authority (PDA), the implementing agency, with unutilized portions—such as €18.42 million as of December 2023—earmarked for reallocation toward project completion and Trans's operational needs, pending approval from the (KPK) government. Domestic funding from the KPK government covered the residual approximately US$104.35 million, primarily for taxes, duties, land acquisition, and contingencies not eligible under international loans, ensuring the project's total capitalization without direct repayment liability on TransPeshawar, the special-purpose operating entity. Additional ADB-linked grants, totaling PKR 787.65 million as reported in TransPeshawar's 2022 annual accounts, supported system development and initial operations under the loan framework, though these were channeled via the KPK government. No direct involvement was recorded in the project's core financing.

Total Costs and Budget Breakdown

The total capital cost of the TransPeshawar project, officially the Peshawar Sustainable Bus Rapid Transit Corridor Project, was initially planned at Rs61 billion (equivalent to approximately $587 million at 2017 exchange rates), encompassing infrastructure development across a 28.7 km corridor, 32 stations, depots, and related facilities. By February 2020, the cost had escalated to Rs70.7 billion due to cumulative overruns, including a final Rs4.2 billion increase approved amid rupee and project adjustments. The Rs4.2 billion overrun was itemized across specific components as follows:
ComponentAdditional Cost (Rs million)
Reach I (Chamkani to Firdous Chowk)981
Reach III (Gora Qabristan to Karkhano Market)1,500
Bus depots, park-and-ride facilities, and TransPeshawar office1,400
Consultant supervision services1,300
Social resettlement110
Utilities relocation (PESCO)30
Land acquisition (Amn Chowk depots)50
project implementation unit100
Total4,200
Pre-overrun estimates emphasized heavy allocation to civil works (elevated busway, bridges, and interchanges), equipment procurement (155 buses and intelligent transport systems), and land acquisition, with the Asian Development Bank's indicating these as primary expenditure categories financed through a mix of loans and government equity. Operational budgets post-launch, managed by TransPeshawar, have separately ballooned, with annual expenditures reaching Rs532 million by 2025 against revenues of Rs238 million, highlighting ongoing fiscal pressures beyond initial capital outlays.

Economic Impacts, Benefits, and Critiques

The implementation of TransPeshawar has generated economic benefits primarily through quantified reductions in travel time and vehicle operating costs (). A socio-economic cost-benefit estimated annual time savings valued at $93.5 million in 2019, rising to $107.6 million by 2039, alongside VOC reductions from $9.6 million to $19 million over the same period, contributing to an economic internal rate of return (EIRR) of 15% and a benefit-cost ratio (BCR) of 1.29 under base assumptions with a 9% . These gains stem from modal shifts to the BRT system, reducing and enabling passengers to allocate saved time toward productive activities, with additional safety benefits valued at $2.5–3.2 million annually and carbon emission savings at $1.4–2.9 million. The (ADB) similarly justified the project's economic viability based on passenger time savings, VOC reductions, improved air quality, and lower carbon emissions, projecting sustained benefits from integrated BRT operations. Indirect economic benefits include enhanced labor mobility and access to employment opportunities in Peshawar, a city facing rapid urbanization and migration for jobs and education. Users report expanded job search radii due to reliable, lower-cost transport (fares at PKR 40–60 versus higher alternatives), facilitating socio-economic inclusion and urban regeneration. The Bus Industry Restructuring Program absorbed displaced private operators and drivers into the system, mitigating short-term unemployment while creating operational roles, though direct job creation figures remain limited in available data. Critiques center on the project's high , which escalated from initial estimates of around PKR 68 billion to PKR 71 billion by 2019 due to delays and execution issues, straining public finances without proportional revenue recovery. Operational losses have persisted, exceeding PKR 6 billion annually by 2024, driven by fares insufficient to cover expenses and reliance on government subsidies, raising concerns over long-term financial . The marginal BCR of 1.29, sensitive to traffic drops or cost increases (falling to 1.15 in adverse scenarios), has prompted questions about over-optimistic pre-launch projections, with official audits highlighting wasteful spending and inadequate cost controls. Despite these, sensitivity tests indicate viability thresholds are met under moderate variations, though critics argue alternative alignments could have reduced costs by up to 19% without sacrificing capacity.

Controversies and Challenges

Corruption Investigations and Recoveries

The (NAB) initiated an inquiry in 2018 into allegations of in the TransPeshawar project, focusing on the illegal award of six civil works contracts—three for roads and three for buildings—to four joint ventures comprising two Pakistani firms and three international companies. These awards were deemed unlawful due to fraudulent arrangements where local firms performed the work but paid the international partners approximately 2% of the tender value, totaling around Rs. 1 billion, solely for lending their names to qualify for bidding. Additionally, the probe uncovered bogus bank guarantees, including two local guarantees worth Rs. 2 billion and eight foreign guarantees valued at Rs. 6.5 billion, alongside misappropriation of government funds and procedural violations that contributed to project delays and cost escalations claimed at Rs. 55 billion. NAB's investigation involved analyzing over 400 bank accounts, placing suspects on the , and issuing Red Warrants through for fugitives, while collaborating with provincial authorities, the Development Authority (), and international agencies via embassies to compel foreign firms' cooperation. The probe faced interruptions, including a order in 2020 halting NAB investigations into the project, though proceedings resumed in 2023 following directives and NAB's renewed requests for records from the government, including funding details. Corruption proceedings targeted figures such as former and advisor Shahab Ali Shah, but these were closed in March 2025 due to insufficient evidence against them, with investigations continuing against contractors and lower officials. In a outcome, NAB secured an indirect of Rs. 168.5 billion in September 2024 through a where contractors withdrew claims filed in the of Arbitration (ICA), averting payments that included a Rs. 31.8 billion demand related to alleged project delays and escalations. Under the agreement, the disbursed Rs. 2.6 billion to resolve disputes, leading to the ICA disposing of the claims on , 2024; this marked NAB Khyber Pakhtunkhwa's largest single-project in its 25-year , supplemented by an additional Rs. 9 billion saved through retention of original project costs. The was achieved without direct cash restitution but by enforcing accountability and negotiation leverage, highlighting systemic issues in contract awarding and guarantee verification during the project's execution phase.

Operational Incidents and Reliability Problems

In September 2020, shortly after its launch, the TransPeshawar fleet experienced multiple fire incidents, including one on September 12 near Gulbahar where a bus caught fire but no injuries occurred, and another on September 17 in , marking the fifth such event and prompting a temporary suspension of the entire service for fleet inspections. Investigations attributed these fires to malfunctioning motor controllers and issues, with four buses affected within weeks of operations beginning on August 13, 2020, exposing systemic faults in the electric-hybrid vehicles supplied by a firm. Service reliability was further compromised by frequent mechanical breakdowns, such as a bus fault developing on October 26, 2020—just one day after partial resumption—and a November 2020 incident near Adbara station where passengers had to manually push a stalled vehicle forward. By late September 2020, inspections revealed serious defects across the fleet, including electrical and structural problems, leading to an indefinite halt until repairs. Collisions and safety lapses added to operational risks, with a April 6, 2019 incident in where a BRT shuttle fatally struck a , and a May 19, 2023 crash between a BRT bus and a motorcar injuring six people, including teenagers. Ongoing challenges as of December 2024 include damaged tracks causing delays—such as in October 2025 when repairs disrupted service—and complaints of unreliable buses, untrained staff, and inadequate maintenance, contributing to perceptions of declining dependability.

Social Disruptions and Stakeholder Conflicts

The implementation of TransPeshawar involved land acquisition along the designated corridors, displacing 79 shopkeepers from two underpass markets and affecting seven additional tenants due to structural damages, as outlined in the project's Land Acquisition and Resettlement Plan (LARP). Compensation was provided to displaced persons () for permanent land loss and livelihood restoration, including allowances and income generation support, though delays in payments contributed to dissatisfaction. Local traders and shop owners organized protests against the provincial government in April 2019, mediated by the , demanding timely compensation for losses incurred during corridor construction. These disputes arose from perceived inadequacies in resettlement measures and disruptions to commercial activities, exacerbating tensions between project authorities and affected businesses. Multiple protests targeted land acquisition processes, reflecting broader resistance from communities impacted by route alignments and temporary relocations. Stakeholder negotiations played a critical role in mitigating conflicts, with communication strategies emphasized to coordinate decisions among entities, contractors, and locals, aiming to prevent future disputes through consensus-building. Existing operators, including and owners, staged strikes in September 2020 against BRT recruitment practices, viewing the system as a threat to their livelihoods and protesting exclusion from operational roles. Employee disputes further disrupted services, as drivers and staff protested pay cuts in January 2021, halting operations across the network and highlighting internal labor conflicts over contract terms with operators like Daewoo Pakistan. These incidents underscored challenges in balancing project efficiency with equitable , though post-launch assessments noted partial resolution via ongoing dialogues.

Assessments and Future Outlook

Achievements, Awards, and Empirical Successes

TransPeshawar, also known as Zu Peshawar, has garnered several international awards recognizing its contributions to sustainable and inclusive urban mobility. In 2022, it received the "Best Smart Ticketing Programme" award for systems exceeding 200,000 daily journeys from Transport Ticketing Global, highlighting the effectiveness of its contactless smart card system integrated with mobile apps for seamless fare payments and real-time tracking. The system earned Honorable Mentions in the Institute for Transportation and Development Policy's (ITDP) Sustainable Transport Award in both 2022 and 2024, commended for prioritizing for low-income users, women, and people with disabilities through features like dedicated women's seating areas, priority boarding for the elderly, and low-floor buses. In January 2024, TransPeshawar secured its fifth international accolade via the Bus Industry Program (BIRP) award, acknowledging the successful transition of informal operators into a formalized fleet of over 200 electric-hybrid buses, which reduced operational inefficiencies and emissions in Peshawar's transport sector. Empirically, the BRT has achieved certification as South Asia's first and the world's seventh such system under the , verified for meeting 80% of global best-practice criteria in planning, infrastructure, and service quality, resulting in average journey time reductions from 95 minutes to 45 minutes on key corridors. Its Bus Industry efforts have integrated former informal operators, preserving livelihoods while formalizing services to serve up to 300,000 passengers daily with improved reliability and safety. The initiative's Safe Travel Program has notably boosted female ridership by providing secure enclosures and pink buses, enabling greater workforce participation and extending commute radii for employment opportunities previously limited by unsafe alternatives.

Criticisms from Experts and Public

Experts, including engineers and auditors, have highlighted systemic flaws in the TransPeshawar 's and , arguing that inadequate risk assessment led to persistent operational inefficiencies and financial waste. A Provincial Team (PIT) report documented extensive misuse of public funds, estimating billions of rupees squandered on substandard and avoidable redesigns, which compromised the system's long-term viability. Similarly, a analysis by researchers identified high risks from contractual disputes, political interference, and poor stakeholder coordination, concluding that these factors created a substantial gap, rendering mega-projects like TransPeshawar prone to failure in resource-constrained contexts. (ADB) evaluators in flagged "deadly flaws" in structural elements, such as elevated track vulnerabilities, exacerbating concerns and contributing to escalations from an initial Rs52 billion to nearly Rs70 billion. Public sentiment has turned increasingly negative, with commuters voicing frustration over reliability and amid rising expectations unmet by the system's performance. In December 2024, widespread complaints emerged regarding frequent bus breakdowns, during peak hours, and inadequate maintenance, with users reporting that the once-promised efficient network now operates below capacity, serving only a fraction of daily commuters' needs. Reports from the same period detailed public backlash against untrained and unprofessional , including rude and ineffective protocols, which have eroded in the Rs35 billion-plus . Earlier critiques in 2019 amplified this discontent, with residents protesting the project's disruption to local and without commensurate benefits, fueling perceptions of it as a "fiasco" driven by hasty execution over empirical . Surveys and feedback indicate that while initial hype generated optimism, sustained issues like elevated fares relative to inconsistent service have sustained low ridership and calls for from provincial authorities.

Expansion Plans and Sustainability Concerns

In February 2025, the government announced expansion plans for the TransPeshawar BRT system, including new routes from Staff on Road to Naguman Staff, along with extensions to Warsak Road and Khyber Road, prioritizing feasibility studies for rapid implementation to enhance accessibility and . TransPeshawar has outlined initiatives to improve operational efficiency and environmental , such as installing systems at 30 stations and one depot to replace generators, reducing reliance on fossil fuels and lowering emissions. Financial sustainability remains a critical concern, with the system reporting annual losses of Rs3.2 billion as of September 2024, exacerbated by insufficient ridership, high operational costs, and capacity constraints that hinder service reliability. Payment delays have compounded risks; in May 2023, operators faced over Rs500 million in unpaid dues for services including bus operations and fare collection, prompting threats of service halt affecting 300,000 daily users and underscoring vulnerabilities to government funding shortfalls and alleged political interference. Project assessments emphasize the need to minimize operational subsidies for viability, yet persistent deficits and engine maintenance complexities—such as fluctuating diesel prices—threaten long-term stability without structural reforms.

References

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