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Westfield Insurance

Westfield Insurance is an and founded in 1848 and headquartered in Westfield Center, , providing , , , and specialty products through a network of independent agents across the and internationally. Originally established as the Farmers Mutual Insurance of Medina County by a group of farmers seeking protection from fire losses, the was renamed Ohio Farmers Insurance in 1862 and adopted the Westfield brand in 1971 to reflect its expanded scope beyond agriculture. Over nearly two centuries, it has grown from a local mutual insurer into a super-regional carrier, expanding into lines in nine states, in 21 states, and surety bonds nationwide, while its subsidiary Westfield Specialty, established in 2021, offers business in 11 U.S. lines, nine U.K. lines, and five lines. In 2023, Westfield acquired Syndicate 1200, further enhancing its international specialty operations. Financially robust, Westfield reports $4.2 billion in direct written premiums, $11.5 billion in assets, and $3.3 billion in equity as of 2024, maintaining an "A" (Excellent) financial strength rating from AM Best since 1934. The company operates as a of the , which also includes Westfield Specialty (established in 2021) and formerly Westfield Bank (sold in November 2025 to focus on core insurance operations). Under the of CEO and Board Chair Ed Largent, Westfield emphasizes customer-centric values such as , , , , and , while committing to , , , and community investment initiatives. Its product portfolio includes homeowners, auto, farm, and business liability coverage, designed to help customers navigate uncertainties and achieve financial stability.

History

Founding and early development

Westfield Insurance traces its origins to 1848, when a group of farmers in Medina County, Ohio, frustrated with unreliable and fraudulent policies from distant insurance providers, convened at a local general store to create a mutual self-insurance association. On February 8, 1848, they formally established the Farmers Mutual Fire Insurance Company of Medina County in Westfield Center, aiming to collectively protect their agricultural properties from fire and other perils through shared risk and premiums based on actual losses. This farmer-led initiative reflected the era's growing demand for accessible, trustworthy coverage tailored to rural needs, operating initially as a local cooperative without external shareholders. The company's early operations centered on for farms and rural homesteads, starting with for buildings and expanding to include coverage for barns, , crops, and farm equipment as membership grew among Ohio's agricultural community. In 1851, the Ohio legislature granted it a unique allowing operation as a entity without traditional stock ownership, reinforcing its member-owned model and enabling steady expansion within the state. By 1862, reflecting its broader scope, the organization renamed itself the Ohio Farmers Insurance Company, solidifying its identity as a dedicated provider for the farming sector while adhering to conservative practices rooted in local knowledge. Throughout its formative decades, the Ohio Farmers Insurance Company navigated significant economic hardships, including the of the 1930s, by leveraging its mutual structure and commitment to prudent , which allowed it to maintain policyholder protections without major disruptions. This resilience was evident in key milestones, such as the 1877 extension of business into —the first out-of-state operations—and the 1929 formation of the Ohio Farmers Indemnity Company to offer expanded casualty coverage beyond the original fire limits. These developments up to the mid-20th century underscored the company's evolution from a small county mutual to a more robust regional insurer, all while preserving its foundational emphasis on integrity and community support.

Expansion and rebranding

Following , Farmers Insurance Company underwent significant expansion, diversifying its offerings beyond traditional farm coverage to include commercial lines in the , such as through subsidiaries like Ohio Farmers Indemnity Company, which had been established earlier but saw increased utilization post-war. This shift allowed the company to serve a broader customer base amid and in the Midwest. By the , the company further broadened into personal insurance products, including coverage, enabling it to address the needs of non-farm policyholders and expand geographically into neighboring states like and . In 1965, the company formed Ohio Farmers Insurance Group as a holding company to oversee its core insurance operations alongside emerging financial services, such as life insurance introduced via the new Colonial Heritage Life Insurance Company in 1963. This structure facilitated coordinated growth and diversification, incorporating additional entities like Superior Risk Insurance Company and laying the groundwork for national ambitions while preserving its mutual roots in rural Ohio. The 1971 rebranding from Ohio Farmers Insurance Company to Westfield Insurance marked a pivotal strategic shift, symbolizing the company's evolution from a regional farm-focused mutual to a multifaceted insurer with broader reach, yet it retained ties to its origins in Westfield Center, . The name change to Westfield Companies for the parent entity reflected this national orientation, emphasizing property and casualty expertise across personal and commercial sectors. A key milestone in this era was the establishment and expansion of the independent agent network in the 1970s, which became central to distribution as the company grew beyond ; by the 1980s, this network had expanded to over 1,000 agents, supporting premium growth and in multiple states.

Recent developments

In the , Westfield Insurance has pursued strategic expansions to diversify its offerings and adapt to evolving market demands. A significant milestone was the launch of Westfield Specialty Insurance in 2021, a dedicated unit focused on excess and surplus lines to address complex risks such as management liability and exposures that fall outside standard admitted markets. This initiative allowed Westfield to tap into the growing E&S segment, providing tailored coverage for hard-to-place accounts while leveraging the parent company's expertise and financial strength. Building on its efforts, Westfield established Ventures in 2018 as a corporate venture studio to invest in and partner with insurtech startups, particularly those developing AI-powered solutions for small and medium-sized businesses. Named after the company's founding year, this arm has backed initiatives in B2B technologies, aiming to enhance insurance accessibility and for policyholders across industries. By 2024, Ventures had grown into a $270 million-backed entity, fostering collaborations that integrate emerging tech into Westfield's core property-casualty operations. In 2025, Westfield broadened its homeowner policy options by introducing an inland coverage endorsement, marking an expansion beyond traditional property-casualty lines to address rising non-coastal risks. Developed in with a global reinsurer, this add-on provides affordable protection against flash floods and surface water damage for properties outside FEMA-designated high-risk zones, helping to close a critical gap in standard homeowners . The move, announced in March 2025, underscores Westfield's commitment to climate-resilient products amid increasing weather-related claims. Further streamlining its focus on insurance, Westfield divested its banking subsidiary in November 2025 through the sale of Westfield Bancorp to First Financial Bancorp in a $325 million transaction, comprising 80% cash and 20% stock. The deal, completed on November 3, 2025, enabled Westfield to refocus resources on its core P&C operations, following the 2001 chartering of Westfield Bank as a diversification from insurance roots. This divestiture aligns with broader efforts to enhance operational efficiency and capitalize on insurtech-driven growth.

Business operations

Products and services

Westfield Insurance provides a range of products tailored to es, individuals, and agricultural operations, with a focus on reliable coverage for , , and specialized risks.

Business Lines

Westfield offers comprehensive insurance for small to mid-sized enterprises, including and coverage to protect against lawsuits, , and operational disruptions. Key offerings include general , which covers claims arising from incidents on business premises, and commercial insurance that safeguards buildings, equipment, and assets from perils such as or . Additional products encompass commercial auto insurance for vehicles used in business operations, to cover medical expenses and lost wages for injured employees, and commercial umbrella policies that extend liability limits beyond standard coverage. The SureStep® Business Owners Policy (BOP) bundles , business interruption, and general liability into a single package, with optional endorsements for customized protection.

Personal Lines

For personal customers, particularly those in rural and suburban areas, Westfield provides insurance with options ranging from basic to full coverage including comprehensive and collision protections, along with features like loan/lease gap coverage. Homeowners insurance covers the structure of the , personal belongings, and for injuries on the property, with customizable add-ons such as temporary during repairs. Bundled options like WesPak combine and coverages for enhanced benefits, including extended transportation expenses and replacement cost coverage, while WesPak Estate targets high-value homes with additional protections against equipment breakdown and .

Agribusiness-Specific Products

Drawing from its historical roots in agricultural insurance, Westfield specializes in coverage for farms and operations, including farmowners policies that protect dwellings, outbuildings, and personal property on rural properties. Crop insurance addresses risks to over 45 types of s, such as corn and , through tailored property and liability options. Equipment coverage includes farm machinery and vehicles, with endorsements for specific needs, while livestock insurance mitigates losses from perils affecting , , , horses, and breeding animals. These products support diverse farming activities, from production to confinement operations, and are available in 21 states.

Specialty Services

Through its subsidiary Westfield Specialty Insurance, the company offers surety bonds to guarantee performance and payment obligations in contracts, as well as excess and surplus lines for high-risk exposures not covered by standard markets. These specialty services target industries like , providing creative solutions for property, casualty, and professional liability in complex scenarios across the U.S., U.K., and .

Distribution and market reach

Westfield Insurance distributes its products exclusively through a network of independent agents, emphasizing a traditional brokerage model that prioritizes personalized service and local expertise. The company partners with over 1,000 independent agencies across the , enabling it to deliver commercial, personal, and surety insurance solutions tailored to regional needs. This agent-centric approach allows Westfield to maintain strong relationships with brokers who represent the insurer in competitive markets, fostering loyalty and efficient policy placement. As a super-regional , Westfield concentrates its operations in approximately 21 states for commercial , with a particular emphasis on the Midwest, Mid-Atlantic, and Southeast regions. Its strongest market presence is in , , and , where the majority of its personal and commercial policies are underwritten, reflecting the company's historical roots and strategic growth in these areas. products extend nationwide to all 50 states, broadening reach without diluting the core regional focus. To support its agents, Westfield has introduced enhancements in the , including portals for streamlined quoting, policy servicing, and account management. These platforms have improved operational speed and satisfaction, enabling faster service to policyholders in Westfield's targeted markets. Westfield employs approximately 2,800 people nationwide, supporting its distribution and market activities from its home base in . With over 1,500 employees at its Westfield Center campus, the company stands as the largest employer in County, contributing significantly to the local economy while sustaining its agent network operations.

Underwriting focus

Westfield Insurance adopts a conservative approach, prioritizing low-to-moderate risk profiles to ensure long-term stability and policyholder protection. This philosophy emphasizes sectors such as and small businesses, where the company deploys dedicated underwriters and specialists to evaluate and tailor coverage for operations like farming, , and manufacturing. By focusing on these areas, Westfield mitigates exposure to high-volatility risks while aligning with its origins as a farmer-founded insurer committed to reliable, grounded protection. The company's claims handling process relies on in-house adjusters and professionals who provide prompt assessments, particularly for property claims, to facilitate swift resolutions. Westfield employs rapid response strategies, including 24/7 and text-based communication channels that enhance timeliness and policyholder engagement, with opt-in rates exceeding 70% since implementation. A key aspect of this process is policyholder , delivered through guidance from claims leaders and empathetic interactions designed to clarify coverage terms and navigate recovery steps, fostering trust and efficiency. Westfield's underwriting discipline is underscored by its consistent "A" (Excellent) financial strength rating from A.M. Best since 1934, which highlights robust loss reserves—supported by a conservative reserving that has generated redundancies over multiple years—and strong capitalization levels exceeding industry composites. This rating reflects the company's prudent risk selection and reserve adequacy, enabling it to weather economic cycles effectively. In innovation, Westfield has incorporated data analytics since the to refine farm risk assessments, notably through a 2018 integration with Verisk's ProMetrix database via Duck Creek Technologies. This system automates access to comprehensive data on over 26 million businesses, including agricultural properties, allowing underwriters to evaluate risks in and streamline decisions for and policies. Such tools enhance accuracy in identifying trends and potential exposures specific to operations.

Corporate affairs

Headquarters and facilities

Westfield Insurance's headquarters is located in Westfield Center, Ohio, within Medina County, at One Park Circle. The main campus serves as the company's home office and central hub for operations, housing key administrative and support functions. The campus features the primary home office building, which, as of 2021, accommodates approximately 1,600 employees focused on core insurance activities such as , claims processing, and policy management. Adjacent facilities include the Blair Conference Center, a versatile venue equipped for employee training sessions, corporate meetings, and programs, offering flexible spaces with audiovisual capabilities and catering services. Complementing this is the Westfield Inn, providing on-site lodging for visiting clients, partners, and staff attending events or extended training. Additional amenities on the campus enhance employee well-being and business interactions, notably the Westfield Country Club, which boasts a 36-hole championship spanning two courses designed for recreational use and professional networking. The club supports employee morale through wellness activities and hosts client events to foster relationships, integrating leisure with corporate objectives. Sustainability efforts across the campus emphasize environmental stewardship, with the home office and data center achieving certification from the U.S. Environmental Protection Agency for . Initiatives include the integration of sources such as solar, wind, and hydro power, alongside waste reduction programs that have recycled over 500 tons of paper from 2019 to 2024 and promoted digital processes to minimize paper usage. These measures, bolstered by eco-friendly cleaning products and state-of-the-art equipment installed in the and beyond, reflect a commitment to reducing the company's while maintaining operational excellence.

Leadership and governance

Ed Largent serves as the and Board Chair of Westfield Insurance, a position he has held since 2015 after joining the company in 1986 and previously serving as of Westfield Insurance since 2011. With over 38 years of experience at Westfield, Largent oversees the company's strategic direction, including its focus on following the 2025 divestiture of its banking business to sharpen its core insurance operations. The executive team includes Joe Kohmann as Executive Vice President and , appointed in October 2024, where he manages enterprise , , , and related functions to support operational efficiency. In 2025, the team was further strengthened with the appointments of Henning Haagen as in August and Dan Thomas as Senior Vice President and in July. Robert Looney, appointed Executive Vice President and in October 2024, leads the global team, handling investments, financial planning, and reporting. As a privately held mutual insurance company owned by its policyholders, Westfield's governance is directed by a comprising individuals from diverse industry and professional backgrounds, including , , and academia. Current board members include Barbara C. Bufkin, Senior Advisor at Amwins Access Insurance Services; Mary Kim Elkins, Senior Vice President at Eaton; Gregory R. Galeaz, CEO of L&F Indemnity; David P. Hollander, former Global Insurance Leader at ; Michael Jeans, President and CEO of Growth Opportunity Partners; John P. Lanigan, Jr., former Dean of the School of Business at ; Craig D. Pfeiffer, President and CEO of the Money Management Institute; and Billie K. Rawot, former Senior Vice President and Controller at , alongside Largent as Chair. Westfield demonstrates a strong commitment to (DEI) in its leadership and operations, with CEO Largent emphasizing DEI as a strategic priority to build organizational resiliency and innovation. The company has integrated DEI across all functions since establishing Employee Resource Groups in 2012, achieving 41% through initiatives like DEI Champions, an Inclusion Council, and training programs that promote open dialogue and leadership participation.

Financial overview

Historical performance

Westfield Insurance, originally founded as Ohio Farmers Insurance Company in 1848, demonstrated steady financial growth throughout the 20th century, expanding from local farm property coverage to a broader regional property and casualty insurer through state-by-state market penetration and product innovation. By the mid-20th century, the company had achieved consistent profitability, maintaining an "A" (Excellent) financial strength rating from A.M. Best since 1934, which underscored its prudent underwriting and investment practices. Entering the 2000s, Westfield experienced a notable surge in revenue, fueled by diversification into commercial lines and the establishment of Westfield Bank in 2001, which integrated financial services with insurance operations. Net written premiums grew from approximately $1.4 billion in 2006 to $1.46 billion by 2010, reflecting resilient performance amid industry challenges like the . This period marked eight consecutive years of underwriting profit, with a combined ratio of 97.5% through the first five months of 2010, better than industry averages. By the mid-2010s, direct written premiums approached $1.9 billion, supported by strategic acquisitions and expanded commercial offerings. Gross written premiums further increased to roughly $1.8 billion in 2020 and $3.6 billion by 2023, highlighting accelerated growth in the decade. Prior to the completed November 2025 divestiture of its banking operations, Westfield Insurance reported assets exceeding $11 billion. Throughout the 2010s, Westfield maintained consistent profitability, achieving underwriting gains and low loss ratios that contributed to a return on equity exceeding 10% annually, bolstered by disciplined risk management and favorable investment returns. This financial stability enabled sustained policyholder surplus growth and positioned the company for further expansion into specialty lines.

Current metrics and ratings

As of November 2025, Westfield Insurance's insurance operations reported direct written premiums of $4.2 billion, reflecting focused growth following the completed divestiture of its banking subsidiary, Westfield Bancorp (approximately $2.7 billion in assets), to First Financial Bancorp for $325 million in November 2025, which bolsters the company's core insurance focus and capitalization. The company's for stand at $11.5 billion in GAAP terms, with policyholder surplus and equity at $3.3 billion, enhanced by the capital infusion from the Bancorp transaction. In the first nine months of 2025, subsidiary Westfield Specialty reported $1.4 billion in gross written premiums and a combined ratio of 89.9%. Westfield maintains a strong industry standing, with A.M. Best reaffirming its "A" (Excellent) Financial Strength Rating in March 2025 and revising the outlook to stable, underscoring the company's robust and operational performance post-divestiture. Additionally, it received recognition in ' 2025 America's Best Insurance Companies list, highlighting its excellence in and product offerings, particularly for coverage. The organization employs about 2,800 individuals across hybrid and remote roles, supporting expanded operations. Written premiums have grown year-over-year in 2025, driven in part by the introduction of new inland flood coverage options for homeowners and commercial clients in March 2025, which has broadened market penetration in high-risk areas.

Community engagement

Philanthropic initiatives

The Westfield Insurance Foundation, established in 2005 as an independent private foundation endowed by Westfield Insurance, distributes over $3 million annually in grants to support community initiatives across the . The foundation's efforts align with Westfield's expertise by prioritizing areas such as stability, , and safety, operating in 15 states where the company has a presence. These focus areas include programs for , , workforce development, , , , and long-term community rebuilding after disasters. A key component of the foundation's work is the Legacy of Caring program, launched in 2015, which awards grants starting at $3,500 to nonprofits that assist families and businesses in stabilizing or recovering from disasters. The program partners with Westfield's independent insurance agents, who nominate eligible organizations focused on underserved communities, particularly those disproportionately impacted, such as communities of color. Grants support services in , financial counseling, housing assistance, and job placement, with enhanced funding available for initiatives addressing multiple recovery challenges or led by diverse leadership. In 2025, the program contributed $750,000 to the Center for Disaster Philanthropy to bolster flood recovery and mitigation efforts, bringing Westfield's total donations to the organization to more than $3.5 million since 2016. Westfield amplifies its philanthropic impact through employee engagement, offering two paid volunteer days (16 hours) annually per employee and matching dollar-for-dollar contributions to select national nonprofits where staff volunteer. This volunteerism ties directly to the foundation's priorities, with employees participating in activities like disaster relief, safety training, and programs, further extending support in the 15 operational states.

Sponsorships and partnerships

Westfield Insurance has maintained a prominent partnership with the team, emphasizing involvement and brand visibility. This collaboration, highlighted through paid promotional content and joint initiatives since at least 2021, includes spotlighting local small businesses during game seasons and supporting educational programs like the Straight 'A' All-Stars, which rewards . In 2023, the partnership extended to television , featuring spots that showcase Westfield's role in empowerment alongside the Cavaliers. Historically, Westfield Insurance engaged in motorsports sponsorships during the and early to enhance exposure in risk-related industries. For instance, the company sponsored entries in , such as the No. 60 Westfield Insurance Riley Mk. XX in the early , aligning with its focus on property and casualty coverage. This evolved into support for , including a multi-year extension in 2011 with The Mid-Ohio School for sponsorship of its instructional schedule, promoting safer driving practices. On the business front, Westfield Insurance collaborates with via 1848 Ventures, its corporate venture studio launched in 2018, which invests equity in AI-powered B2B startups targeting small and medium-sized businesses. With over $270 million in backing, 1848 Ventures has led seed rounds, such as a $3 million in Propel People in 2025 for solutions, and acquired companies like Luminest to accelerate demand generation tools, extending Westfield's reach beyond traditional into insurtech-adjacent innovations. Westfield also sponsors community events focused on and in its operating states, particularly workshops aimed at preventing injuries in farming environments. In 2019, the company co-sponsored the Child Agricultural Injury Prevention Workshop alongside and the National Farm Medicine Center, providing training on risk mitigation for rural families and workers during events tied to international conferences. These efforts underscore Westfield's commitment to practical in high-risk sectors like , though specific fair sponsorships remain localized and event-specific without broad documentation.

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