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Interjet

Interjet was a Mexican low-cost carrier founded on March 5, 2005, by the Alemán family and headquartered in Mexico City, operating scheduled domestic and international passenger flights from hubs including Mexico City International Airport until ceasing operations on December 10, 2020, due to mounting financial liabilities exceeding $1.25 billion, fleet repossessions, and operational disruptions. The commenced services on , , initially from with a fleet of A320s, quickly expanding to over destinations across , the , , and other countries by , transporting millions of passengers and briefly ranking as 's second-largest after the demise of . Interjet differentiated itself with low fares augmented by full-service elements like complimentary meals and entertainment, while growing its fleet to 96 aircraft, including 53 Airbus A320-200s, newer A320neo and A321 variants, and 22 Sukhoi Superjet 100s acquired in a $650 million deal in 2011; however, maintenance challenges with the Russian jets, exacerbated by spare parts shortages, contributed to grounded aircraft and escalating costs. Profitable in select years such as 2013, 2015, and 2016, the carrier nonetheless accrued debts from halting tax payments in 2013, recording losses of 4.16 billion pesos from 2017 to early 2019, and facing creditor actions including aircraft seizures by lessors even before the COVID-19 pandemic intensified cash flow crises like unpaid fuel and wages. Employee strikes over back pay, lawsuits against former executives, and a 2022 court order for $7.23 million in a class-action suit underscored labor and governance controversies, culminating in formal bankruptcy declaration in 2023 and asset liquidation to address obligations to workers and the government, including $1.5 billion in unpaid taxes.

History

Foundation and Launch (2005–2007)

Interjet was established in 2005 by members of the Alemán family, including Miguel Alemán Velasco as founding chairman and his son Miguel Alemán Magnani as initial president and CEO, under the auspices of the Alemán Group holding company. The venture aimed to introduce a low-cost carrier model to Mexico's aviation market, positioning itself as an efficient challenger to legacy airlines such as Aeroméxico and Mexicana de Aviación, which dominated domestic routes with higher fares and hub-and-spoke systems. Backed by the family's private investments and business interests, Interjet emphasized operational simplicity, including direct leasing of aircraft and streamlined services, to capture growing demand from price-sensitive travelers in a market undergoing liberalization since the early 1990s. Following two years of preparation, Interjet secured necessary regulatory approvals from Mexico's Secretaría de Comunicaciones y Transportes (SCT) for commercial operations, enabling it to enter as one of the first standalone low-cost carriers in the country after Volaris. The airline focused on point-to-point domestic routes, initially basing operations at Toluca International Airport (near Mexico City) to leverage lower costs compared to congested hubs like Mexico City International Airport. This strategy targeted underserved medium-haul markets within Mexico, such as connections from central Mexico to tourist and business centers, avoiding the inefficiencies of connecting flights prevalent among incumbents. Commercial service commenced on December 1, 2005, with a single leased Airbus A320 aircraft, marking Interjet's entry into scheduled passenger operations. Early flights prioritized high-demand domestic corridors, building a network centered on Toluca while gradually expanding to key cities like Guadalajara, Monterrey, and Cancún, with an emphasis on frequent, affordable service to stimulate traffic growth. By 2007, the airline had established a foothold in Mexico's burgeoning low-cost segment, carrying passengers on these routes amid a surge in domestic air travel that saw six new discount carriers launch since 2005.

Early Expansion and Domestic Focus (2008–2012)

Following the initial launch phase, Interjet accelerated its domestic route network expansion, adding multiple short-haul destinations to capitalize on growing demand for affordable intra-Mexico travel. By 2008, the airline operated 14 routes from its secondary hub at Toluca International Airport, focusing on high-frequency services to regional cities such as Guadalajara, Monterrey, and Cancún. This buildup continued into 2010, when Interjet introduced four new routes, bringing its total domestic destinations served from Mexico City to 20, emphasizing connectivity between the capital and secondary markets like Mérida, Veracruz, and Puerto Vallarta. The carrier differentiated itself from pure low-cost competitors like Volaris and VivaAerobus by adopting a hybrid service model, including complimentary snacks and non-alcoholic beverages on all domestic flights, regardless of duration. This approach, combined with no-fee checked baggage up to two pieces and guaranteed personal space (by not selling middle seats in economy), appealed to price-sensitive passengers seeking added value without premium fares. High-frequency operations on key short-haul corridors, such as Mexico City to Tijuana and Mexico City to Guadalajara, supported load factors above industry averages for low-cost carriers during this era. Interjet's domestic yielded substantial gains, particularly after the of , which vacated significant . The airline's domestic share rose from approximately 12.7% in to 25% by , reflecting consistent driven by competitive and enhancements amid Mexico's expanding sector. This marked Interjet as the leading domestic , with operations to millions of annually by , fueled by economic and rising middle-class .

International Growth and Sukhoi Acquisition (2013–2016)

In 2014, Interjet expanded its international network into the United States with the launch of nonstop service between Monterrey and Houston's George Bush Intercontinental Airport on October 23, operated using Airbus A320 aircraft. This route marked an early step in targeting underserved cross-border markets, leveraging the carrier's hybrid low-cost model to compete with established players. Further U.S. growth accelerated in 2016 amid a revised bilateral air services agreement, enabling additional frequencies and destinations; service from Mexico City to Los Angeles International Airport began on October 20, followed by routes to Chicago O'Hare on November 17 and Las Vegas on November 10, all using A320 family jets. These additions aimed to capture demand from Mexican migrants and business travelers, with initial frequencies of up to twice daily on select paths. Concurrently, Interjet pursued fleet diversification to support regional and shorter-haul international operations through a major order for () aircraft. The carrier had committed to up to 30 SSJ100s in a 93-seat configuration with Pininfarina-designed interiors, with firm orders totaling 20 plus 10 options, motivated by acquisition costs approximately 20-30% lower than comparable Western regional jets like the E-Jets, alongside suitability for thin domestic and Latin American routes under 1,000 nautical miles. The first aircraft (MSN 95023) was delivered at the on June 17, 2013, following Mexican airworthiness certification and extended-range approvals for operations up to 2,000 nautical miles. Entry into service occurred on September 18, 2013, initially on domestic routes from Mexico City, with progressive deliveries reaching multiple units by 2016. ![Sukhoi Superjet 100 (XA-OAA)][float-right] Early SSJ100 integration presented certification and operational hurdles, including adaptations for Mexican regulatory standards and initial teething issues common to new-type entries, such as software validations and engine familiarization for the PowerJet SaM146 turbofans. By mid-2016, however, the fleet leader had accumulated over 2,400 flight hours and 2,300 cycles, demonstrating viability for high-utilization schedules despite reliance on specialized Russian-Italian maintenance support. Interjet deployed the type primarily on medium-density routes to Central America and secondary Mexican cities, achieving load factors above 80% in initial years, though supply chain dependencies foreshadowed future challenges. This acquisition represented a strategic bet on cost-efficient diversification amid growing international ambitions, positioning Interjet as the SSJ100's primary non-Russian launch customer.

Peak Operations and Emerging Pressures (2017–2019)

By 2019, Interjet operated a fleet of 67 aircraft, primarily consisting of Airbus A320 family jets supplemented by Sukhoi Superjet 100s, which supported connectivity to over 80 destinations across Mexico, the United States, Canada, and Latin American countries. The carrier transported more than 15 million passengers that year, reflecting peak annual traffic with a 9.4% overall increase from 2018, including record 25.9% growth in international passengers. This expansion included the addition of seven new international routes and four domestic ones, alongside deliveries of six new Airbus aircraft to enhance capacity. Interjet reinforced its through targeted that emphasized operational reliability, particularly , to differentiate from and to time-sensitive travelers in Mexico's growing sector. The airline's on-time claims helped cultivate a of dependability amid a where it held approximately 20% of share. Subtle strains began to emerge as competition intensified from ultra-low-cost carriers like , which expanded aggressively and captured larger overall segments through lower fares. Operational costs also climbed, with expenses rising 30% and flight rentals increasing 50% between fiscal years and , squeezing margins in a price-sensitive . Compounding these pressures, in , Interjet grounded more than two-thirds of its 22 due to widespread serviceability issues, reducing effective fleet utilization and foreshadowing vulnerabilities.

Pre-Pandemic Decline and Cancellations (2019–2020)

In 2019, Interjet encountered severe operational disruptions from the grounding of its Sukhoi Superjet 100 fleet, primarily due to chronic spare parts shortages stemming from supply chain dependencies on Russian manufacturers. By late March, 15 of the airline's 22 Superjets were sidelined, with the situation deteriorating further amid U.S. sanctions complicating imports of Western-sourced components like engines and avionics. These groundings forced widespread flight cancellations, including domestic and international routes, as Interjet struggled to maintain schedules with its remaining Airbus fleet; labor disputes that year exacerbated the issue by causing additional staffing shortages and further delays. Passengers faced significant inconvenience, with reports of stranded travelers and route suspensions contributing to a loss of market confidence ahead of external pressures. Financial strains intensified the decline, with liquidity shortfalls prompting public warnings of insolvency. In August 2019, Interjet's chief financial officer declared the airline in "technical bankruptcy" after Mexico's tax authority ordered repayment of approximately $140 million in disputed back taxes, threatening operational collapse without resolution. This episode highlighted underlying cash flow vulnerabilities, including deferred payments to creditors and reduced access to credit, which curtailed fleet maintenance and expansion plans. Amid these pressures, executive turnover occurred, with CEO William Shaw departing in early 2020 as the board sought stabilization measures. By mid-2020, unpaid obligations to suppliers had escalated, particularly for , forcing Interjet to adopt prepayment terms after exhausting credit lines—a direct consequence of accumulated debts exceeding of millions of pesos. These requirements compounded cancellation risks, as fuel providers like imposed stricter controls, underscoring the airline's eroding vendor relationships and pre-existing fiscal weaknesses rather than solely external factors.

COVID-19 Suspension and Initial Insolvency (2020–2021)

In late 2020, the COVID-19 pandemic accelerated Interjet's pre-existing financial vulnerabilities, including chronic cash shortages that had already led to fuel credit restrictions since April and multiple brief flight halts in November. On December 11, 2020, the airline suspended all flights indefinitely, grounding nearly its entire fleet of around 70 aircraft and stranding passengers with unfulfilled bookings, as travel demand plummeted under global restrictions while operational debts mounted. CFO Erick Peña Bonola announced the operational suspension on December 17, 2020, attributing it primarily to unpaid debts exceeding operational needs, with fuel suppliers refusing credit and IATA imposing a partial billing settlement suspension earlier in April for a clearance balance default of unspecified amount. This followed November cancellations that left approximately 3,000 passengers affected across 50 flights, highlighting the carrier's inability to sustain even reduced services amid pandemic-induced revenue losses of over 90% from pre-crisis levels. Interjet pursued initial restructuring measures, including negotiations with creditors and suppliers for debt relief, but these faltered as the airline accrued three months of unpaid wages to 4,000 employees and failed to honor prior commitments to repay government-backed obligations from earlier support packages. Mexican authorities, constrained by fiscal priorities during the economic downturn, did not extend emergency bailouts beyond limited prior aid, leaving the carrier in technical insolvency without viable short-term recovery paths. By year-end, operations remained shuttered, marking the onset of prolonged dormancy as accumulated liabilities, estimated in hundreds of millions of dollars, overwhelmed pandemic relief efforts.

Bankruptcy Proceedings and Asset Auctions (2021–2023)

Interjet initiated formal bankruptcy proceedings under Mexico's concurso mercantil framework on April 28, 2021, when ABC Aerolíneas S.A. de C.V., the airline's operating entity, filed a petition with the Sixth District Court for Civil Matters in Mexico City. The court admitted the claim that same day, suspending any seizures or foreclosures on the company's assets to facilitate potential restructuring negotiations with creditors, including lessors, suppliers, and tax authorities. This step followed months of operational suspension and asset disputes, amid mounting debts estimated in the billions of pesos. On August 30, 2022, a in formally declared Interjet , advancing into a 185-day during which payments to creditors were suspended to allow for attempts. The declaration highlighted unresolved claims from diverse creditors, including aircraft lessors who had already begun repossessing leased jets—such as planes from providers like GECAS and SMBC Aviation Capital—starting in late 2020 and accelerating through 2021. Judicial oversight emphasized creditor priorities, with tax debts alone reaching approximately $1.5 billion USD owed to Mexican authorities. Conciliation efforts failed to yield a viable restructuring agreement, prompting the Second District Court for Commercial Bankruptcy Matters to mandate liquidation proceedings in April 2023. Judge Saúl Martínez Lira ordered the auction of Interjet's remaining assets, including airport infrastructure, equipment, and intellectual property, to address a total creditor debt exceeding 40 billion pesos (roughly $2.3 billion USD at prevailing rates). This phase prioritized distributions to over 30 major creditors, such as former lessors and employee unions seeking unpaid wages and benefits, though disputes arose over auction modalities, including proposals to sell assets in bulk lots. By mid-2023, the process underscored the airline's insurmountable liabilities, with minimal recovery prospects for unsecured claimants.

Post-Bankruptcy Developments and Revival Attempts (2024–2025)

In early 2024, Alejandro del Valle, chairman of Interjet's board and principal owner, publicly stated intentions to revive the airline, predicting a potential resumption of operations later that year through restructuring and new investor commitments. By December 2024, del Valle reiterated plans for a relaunch in the first quarter of 2025, involving a $500 million investment to acquire aircraft and settle debts, while emphasizing negotiations with financial backers to overcome the ongoing bankruptcy liquidation. These announcements, however, encountered persistent challenges, including creditor disputes over outstanding claims estimated in the billions of pesos and requirements for Mexican aviation authority approvals, which delayed any concrete implementation. Asset disposals accelerated in 2024–2025 as part of the court-mandated liquidation, with auctions aimed at satisfying creditors holding claims from unpaid taxes, supplier debts, and employee settlements totaling over MX$40 billion (approximately US$2.2 billion). A notable transaction occurred on August 21, 2025, when Mexico City International Airport (AICM) acquired key Interjet assets, including operational infrastructure such as counters and slots at the facility, to integrate into its management and potentially reallocate for other carriers. This sale underscored the shift toward full liquidation, further complicating revival prospects by divesting core resources needed for independent operations. Despite del Valle's optimism, no flights recommenced by October 2025, as regulatory hurdles, incomplete creditor resolutions, and the progressive auctioning of remaining assets—such as aircraft and real estate—prevented the formation of a viable operational entity. The airline's trustee continued overseeing distributions, prioritizing secured creditors like the Mexican tax authority, which alone claimed over $1.5 billion in unpaid obligations. These developments effectively halted substantive recovery efforts, transitioning Interjet from potential restructuring to terminal dissolution.

Business Model and Operations

Core Strategy as a Hybrid Carrier

Interjet adopted a hybrid carrier model that blended elements of low-cost operations with select full-service features to target middle-market passengers seeking affordability alongside convenience. Unlike ultra-low-cost competitors such as Volaris, which emphasized ancillary fees for basics, Interjet offered base fares competitive with discount carriers while including complimentary checked baggage—typically one or two pieces up to 25 kg each—and onboard snacks and non-alcoholic beverages on most flights. This approach aimed to capture corporate and leisure travelers in Mexico's domestic market, where demand for value-added economy options exceeded pure no-frills alternatives. To maintain cost efficiency within this hybrid framework, Interjet prioritized high aircraft utilization rates, enabling frequent turnarounds and maximizing revenue per plane, a tactic borrowed from low-cost models but adapted to support added amenities. The airline's strategy focused on point-to-point routes from primary hubs like Mexico City International Airport, avoiding heavy reliance on secondary facilities that pure low-cost carriers often used for lower fees, though this exposed it to congestion-related expenses. Such operational levers allowed Interjet to keep unit costs below full-service rivals like Aeroméxico while funding perks that boosted load factors among yield-sensitive segments. Interjet differentiated itself through operational reliability, including claims of superior , positioning the as a dependable in a plagued by at congested . However, assessments, such as Skytrax's 3-Star Low-Cost , highlighted inconsistent , with onboard offerings varying in and no sustained empirical in on-time over peers during peak years. This intent supported rapid growth to over 10 million passengers annually by 2017, though it strained finances amid fuel volatility and maintenance costs not fully offset by the model's efficiencies.

Pricing, Amenities, and Service Differentiators

Interjet implemented a dynamic pricing strategy that enabled base fares to undercut competitors on domestic and short-haul international routes, positioning it as a cost-effective alternative to full-service carriers like Aeroméxico while avoiding the bare-bones model of pure low-cost operators such as Volaris. For instance, promotional fares frequently started below equivalent Volaris offerings, supplemented by ancillary revenue from fees like checked baggage, which charged Mex$1,000 (approximately $50 USD) for the first bag on most routes. This approach allowed flexibility in yield management, with unit costs excluding fuel reported at USD 4.4 cents per available seat mile in 2011, contributing to its hybrid appeal by balancing affordability with select inclusions. In-flight amenities emphasized value differentiation through complimentary refreshments, including soft drinks, juices, coffee, tea, water, and limited alcoholic options like whiskey and vodka, alongside snacks on most flights—features absent or fee-based among low-cost rivals. Seating offered a consistent 34-inch pitch across economy, exceeding the 28-31 inches typical of budget carriers, while entertainment was provided via drop-down screens with movies, TV shows, and music, though personal screens or Wi-Fi were not standard. These elements were marketed as enhancing passenger comfort without premium pricing, earning Interjet a 3-Star Low-Cost Airline rating from Skytrax for its "excellent" free bar service and overall product quality relative to segment peers. Service differentiators centered on a model that blended low fares with upscale touches, such as unrestricted beverage and greater legroom, which passenger reviews often cited as superior to Volaris's nickel-and-dime approach on comparable Mexico routes. Interjet positioned itself against by delivering similar amenities at lower base costs, fostering perceptions of better ; pre-2020 feedback on platforms like highlighted satisfaction with these inclusions, though operational reliability varied. This strategy aimed to capture market share from both low-cost and legacy carriers in Mexico's competitive landscape, though it relied on maintaining consistency amid fleet and cost pressures.

Frequent Flyer Program and Customer Loyalty


Club Interjet served as the airline's primary frequent flyer program, distinguishing itself by awarding members cash credits rather than traditional points or miles accumulated based on distance flown. These credits could be applied toward the purchase of future tickets, providing a direct financial incentive for repeat travel with Interjet. The program emphasized simplicity, with credits earned as a percentage of ticket costs, reportedly around 15% on bookings, aimed at encouraging customer retention through tangible rebates.
Accrual occurred primarily through flights operated by Interjet, with redemption options limited to fare discounts or full ticket offsets, lacking the expansive upgrade paths or elite status perks common in larger carriers' schemes. Integration with partner airlines for mile or credit earning was minimal, constrained by Interjet's independent operations and limited codeshare arrangements, such as those with American Airlines, which primarily benefited the partner's loyalty program rather than Club Interjet members. This restricted accrual opportunities outside Interjet's network, reducing the program's appeal for international or multi-airline travelers. Despite attracting members through its straightforward cash-back model, Interjet operated on a modest scale reflective of Interjet's regional , with no publicly reported figures exceeding the airline's overall passenger base of under 10 million annually by 2019. Redemption rates remained low amid growing operational challenges, including flight cancellations, which eroded and likely left many credits unused as the airline suspended services in late 2020. The program's prioritized immediate over long-term tiers, but its in fostering sustained customer was undermined by Interjet's financial .

Network and Partnerships

Domestic Route Network

Interjet primarily operated a hub-and-spoke domestic network centered on Mexico City International Airport (AICM), also known as Benito Juárez International Airport, which served as its main base and facilitated connectivity across Mexico. This structure emphasized frequent flights to high-density business and leisure markets, leveraging AICM's central location to feed passengers into its system. Slot allocations at the capacity-constrained AICM influenced operational capacity, often prioritizing peak-hour frequencies on core routes over peripheral expansion. At its peak in 2019, Interjet served over 40 domestic cities, achieving a roughly even between domestic and destinations in its overall of more than points. The captured through high-frequency operations on competitive routes, differentiating from like and by offering up to multiple daily flights on corridors. This approach targeted medium- to high-density markets, including business hubs and tourist destinations, with an emphasis on reliability and amenities to build in a price-sensitive environment. Core high-density routes from Mexico City included Monterrey, Guadalajara, Tijuana, and Cancún, which accounted for significant passenger volumes due to economic ties, industrial activity, and tourism demand. Tourist-oriented services extended to Puerto Vallarta, Acapulco, and Mérida, with seasonal frequency increases to accommodate vacation travel peaks. Additional connectivity reached secondary cities such as Oaxaca, Veracruz, and Villahermosa, broadening access to regional markets while relying on connecting traffic through the Mexico City hub. By 2018, the network encompassed up to 58 local points, though operational challenges later reduced scope.

International Destinations

Interjet's international network focused on North, Central, and South America, with routes designed to serve the large Mexican expatriate communities in the United States and connect leisure travelers to tourism hubs. By 2019, the airline operated flights to approximately 40 international destinations across 10 countries, representing half of its overall network of over 80 cities. In the United States, Interjet targeted major population centers with significant Mexican diaspora populations, operating nonstop services from Mexico City and secondary hubs like Cancún and Toluca to more than 10 cities. These included New York (John F. Kennedy International Airport, launched August 2, 2012), Miami, Los Angeles, Chicago, Houston (initiated September 2014 to bolster transborder connectivity), Dallas, San Antonio, Las Vegas, Atlanta, and San Francisco. Flights emphasized frequency to high-demand routes, such as daily services to Los Angeles and Houston, capitalizing on business and VFR (visiting friends and relatives) traffic. Central American routes connected Mexico to key regional gateways, including San José (Costa Rica), Guatemala City (Guatemala), and San Pedro Sula (Honduras, added April 2020). These services supported tourism to beach and cultural sites, with adjustments for seasonal demand peaks in winter months. South American expansion began in 2017 with Bogotá (Colombia) as the inaugural route on July 10, followed by additions like Medellín (Colombia, starting June 5, 2019 from Mexico City and June 6 from Cancún), Guayaquil (Ecuador), and Cartagena (Colombia). The strategy prioritized efficient, point-to-point operations to emerging markets with growing trade and tourism ties to Mexico, though frequencies remained modest (e.g., four weekly flights to Bogotá). All international operations ceased on March 24, 2020, amid plummeting demand from the COVID-19 pandemic, border restrictions, and mounting financial pressures, including fuel supply issues and debt. This suspension marked the effective end of Interjet's overseas services, with no resumption prior to the airline's full grounding in December 2020.

Codeshare Agreements and Alliances

Interjet pursued bilateral codeshare agreements with select carriers to facilitate and feeder traffic, particularly into U.S. and markets, without joining such as or . A key partnership was established with on December 18, 2014, enabling to place its code on Interjet-operated flights from to domestic destinations including Huatulco, Villahermosa, Mérida, and . This agreement aimed to enhance connectivity for U.S.-bound passengers by leveraging Interjet's domestic reach, with reciprocal benefits allowing Interjet codes on select routes. In May 2019, Interjet signed a codeshare with Alitalia to provide seamless connections between their networks, targeting transatlantic and intra-European traffic via Rome Fiumicino, though implementation details emphasized convenience for passengers rather than extensive route overlap. Domestically, a codeshare with Aeromar launched on August 5, 2020, allowing mutual commercialization of routes to bolster short-haul connectivity within Mexico amid competitive pressures from low-cost rivals. These agreements supported revenue sharing through ticket sales and connecting passengers but were constrained by Interjet's operational disruptions, including frequent delays and the full service suspension on December 28, 2020, which curtailed partner utilization and led to lapsed collaborations post-insolvency. No evidence indicates broad South American feeder codeshares, such as with GOL Linhas Aéreas, limiting the scope to North American and limited European extensions.

Fleet Composition

Airbus A320 Family Operations

Interjet primarily relied on the Airbus A320 family as the core of its fleet, operating up to 66 aircraft including A320 and A321 variants by early 2020. These narrowbody jets were well-suited for the airline's medium-haul routes across Mexico and select international destinations, benefiting from the family's efficient fuel consumption rates, which averaged 15-20% lower than previous-generation competitors due to advanced aerodynamics and CFM56 or IAE V2500 engines. The A320 family's commonality in type rating and parts reduced training and maintenance costs, enabling Interjet to maintain high utilization rates on high-frequency domestic shuttles. The aircraft were predominantly acquired through operating leases from providers such as GECAS and AerCap, allowing Interjet flexibility to scale capacity amid fluctuating demand without large capital outlays. Configurations typically featured high-density all-economy layouts: A320s with 180-186 seats and A321s with up to 192 seats, emphasizing low-cost carrier efficiencies while offering extras like complimentary beverages and personal space. This leasing approach supported rapid fleet expansion, growing from 44 A320s in 2016 to over 60 by 2019. The A320 family handled over 80% of Interjet's scheduled flights, forming the operational backbone for its hybrid model blending low fares with service perks, until financial pressures led to progressive groundings starting in late 2019. Reliability was strong in routine operations, with dispatch rates exceeding industry averages for the type until lessor repossessions and payment defaults forced the return of at least seven aircraft by March 2020. Groundings accelerated in early 2020, culminating in the carrier's suspension of flights on December 11, 2020, but the fleet demonstrated proven dependability for Interjet's route structure prior to these events.

Sukhoi Superjet 100 Integration

In 2012, Interjet placed an order for 22 Sukhoi Superjet 100 (SSJ100) regional jets, marking the first major export success for the type outside Russia. Deliveries began in spring 2013, with the first aircraft arriving to expand operations on thinner domestic routes previously served by larger Airbus A320s. By early 2014, at least five SSJ100s had been delivered, enabling the carrier to increase frequency at key hubs like Cancún, Guadalajara, and Monterrey. The SSJ100 was adopted for its suitability on short-haul routes under 1,000 km, offering 75 to 100 seats in a configuration blending regional jet efficiency with mainline comfort features, including advanced avionics and fly-by-wire controls. Interjet's leadership cited the aircraft's lower operating costs relative to Western alternatives like the Embraer E-Jets or Bombardier CRJ series as a primary rationale, positioning it to penetrate medium-density markets and feeder networks economically. This choice represented a calculated diversification from the airline's Airbus-dominated fleet, aiming to optimize yields on low-demand segments. Initially, the SSJ100 fleet was deployed exclusively on domestic Mexican feeder services, supporting connectivity to secondary cities and bolstering Interjet's hybrid low-cost model. At peak integration around 2016, the 22 aircraft represented approximately 20-30% of Interjet's total fleet of around 80-90 jets, facilitating higher utilization on high-frequency, short-sector operations.

Fleet Maintenance and Reliability Issues

Interjet's integration of the Sukhoi Superjet 100 (SSJ100) fleet, beginning with deliveries in September 2013, encountered persistent technical challenges, particularly with reliability and supply chain logistics from the Russian manufacturer Sukhoi Civil Aircraft. By mid-2019, 15 out of 22 SSJ100 aircraft were grounded due to ongoing reliability issues and delays in spare parts availability, resulting in high downtime rates that hampered operations. Maintenance difficulties further exacerbated these problems, rendering the fleet costly and inefficient to sustain, with only a fraction of aircraft remaining active at times. In response to elevated maintenance expenditures, Interjet secured compensation of 733 million Mexican pesos (approximately $39.6 million USD) from the manufacturer in August 2018 for SSJ100 upkeep costs. The also faced strains from backlogs, exemplified by the grounding of up to eight A320 jets in 2019 owing to . These disruptions highlighted logistical shortcomings in routine servicing, contributing to reduced fleet and operational inefficiencies across both types. Collectively, these and reliability deficiencies led to elevated , particularly evident in the SSJ100's low utilization rates, which undermined Interjet's and to the airline's cessation of flights in 2020.

Financial Trajectory

Revenue Growth and Early Profitability

Interjet's operating revenues demonstrated consistent expansion from its launch in December 2005, scaling to billions of Mexican pesos by the mid-2010s through increased passenger volumes and route network growth. By the first quarter of 2019, quarterly revenues reached 5.83 billion Mexican pesos (approximately 300 million USD at prevailing exchange rates), reflecting annual figures exceeding 1 billion USD amid rising demand in Mexico's domestic and international markets. This trajectory was supported by strong load factors, often surpassing 80%, as evidenced by international load factors hitting 84% in late reporting periods, which optimized capacity utilization in its hybrid low-cost model combining full-service elements with competitive pricing. Early profitability materialized in specific years following initial market penetration, with net profits recorded in 2013, 2015, and 2016 due to effective yield management and share gains against incumbents like Aeroméxico and Volaris. These periods highlighted operational efficiencies, where revenue passenger kilometers (RPKs) grew robustly—such as 15.1% year-over-year in 2019—outpacing available seat kilometer (ASK) increases and bolstering margins before later financial pressures emerged. Yields benefited from targeted pricing on high-demand routes, enabling positive net income amid fleet modernization with Airbus A320s and initial Sukhoi Superjet integrations.

Debt Accumulation and Cash Flow Crises

Interjet's accumulated debts surpassed $1 billion by late 2020, encompassing obligations to creditors, suppliers, and tax authorities. This figure included approximately $51 million in unpaid fuel debts to state-owned provider Aeropuertos y Servicios Auxiliares as of February 2020, which escalated to $54 million by the second quarter amid ongoing payment delays. Liquidity breakdowns intensified in 2020, with the airline reporting cash reserves sufficient for only one day's fuel purchases by early November. This led to the suspension of all flights on November 1–2, 2020, attributed directly to cash shortages preventing fuel procurement and fleet maintenance. By December, operations halted entirely due to depleted working capital, exacerbating arrears across fuel, leasing, and operational suppliers. Financial was evident in sustained net losses totaling over $211 million from through the first quarter of , signaling persistent deficits in covering short-term obligations amid high operational outflows. These pressures culminated in a , with payables outpacing available and receivables collection.

Causal Factors in Financial Collapse

Interjet's decision to invest heavily in the Sukhoi Superjet 100 (SSJ100) fleet in 2012 represented a strategic miscalculation rooted in overreliance on unproven foreign technology amid volatile geopolitical supply chains. The airline acquired 22 SSJ100 aircraft, anticipating lower operating costs and regional efficiency, but encountered persistent reliability issues, including engine failures and parts shortages exacerbated by Russian manufacturing dependencies. Maintenance expenses surged, with Interjet reporting Ps652 million ($34 million) in SSJ100-related costs in the second quarter of 2018 alone, contributing to a 21% rise in overall operating expenses. Despite receiving $39.6 million in compensation from Sukhoi for defects, these costs exceeded projections due to inadequate domestic support infrastructure and payment delays to suppliers, straining cash flows years before the pandemic. Compounding this was Interjet's hybrid business model, which blended low-cost fares with full-service amenities like complimentary meals and baggage, failing to adapt to intensifying competition from ultra-low-cost carriers (ULCCs) such as Volaris and VivaAerobus. This approach sustained higher unit costs—driven by denser scheduling, premium features, and the SSJ100's inefficiencies—while market pressures forced fares below break-even levels to maintain load factors. Pre-2019 financials revealed chronic cash shortages, with rising maintenance outpacing revenue growth and eroding margins in a price-sensitive domestic market dominated by ULCCs offering bare-bones service at steeper discounts. Management's persistence with this model, without corresponding cost rationalization, amplified vulnerabilities as competitors captured market share through aggressive pricing and lean operations. Underlying these operational errors was broader mismanagement, including unchecked expansion into international routes and fleet growth without disciplined cost controls or diversified funding, leaving Interjet with mounting debts and liquidity crises by 2019. Mexican President Andrés Manuel López Obrador publicly attributed the carrier's woes to internal mismanagement rather than external bailouts, highlighting years of accumulated liabilities from fuel, payroll, and leasing obligations. These pre-existing frailties—evident in flight cancellations and supplier disputes as early as 2018—were intensified by the COVID-19 downturn but stemmed fundamentally from a lack of prudent financial oversight, rendering the airline unable to weather routine industry volatility.

Controversies

Management and Strategic Missteps

Interjet experienced significant leadership instability in the late 2010s, marked by multiple CEO transitions that underscored indecisiveness during escalating operational challenges. José Luis Garza served as CEO from the airline's founding in 2005 until January 2019, when he was succeeded by William Shaw, an aviation veteran, who transitioned Garza to the board of directors. This change occurred amid growing fleet reliability issues, yet Shaw's tenure was short-lived as Miguel Alemán Magnani resigned in November 2020, paving the way for Alejandro del Valle to assume the CEO role. Del Valle's appointment coincided with acute financial and operational distress, including flight suspensions, but leadership shifts failed to stabilize the carrier, instead highlighting reactive rather than proactive governance. A core strategic error involved heavy reliance on the (SSJ100), an unproven from a Russian manufacturer with limited global supply chain infrastructure. Interjet placed orders for 22 SSJ100s between 2012 and 2015, making it the type's largest export operator and integrating it deeply into its fleet for short-haul routes. However, this commitment exposed the airline to geopolitical and logistical vulnerabilities, as Russia-dependent parts and maintenance were prone to delays without diversified contingencies. Early adoption ignored precedents of SSJ100 teething problems, such as a 2015 non-fatal crash in Mexico City, prioritizing cost savings over proven Western alternatives like additional Airbus A320s. Management disregarded operational red flags from recurrent SSJ100 groundings, which eroded fleet utilization without timely strategic pivots. In December 2016, Interjet grounded 11 of 22 SSJ100s due to detected anomalies in the stabilizer node, a global issue prompting inspections. By January 2018, four aircraft were cannibalized for parts to sustain the rest, signaling acute supply shortages. In March 2019, over two-thirds of the fleet—dozens of engines sidelined—remained out of service amid supplier disputes, yet leadership persisted without aggressive fleet diversification or hedging against such dependencies. These patterns, documented in industry reports, reflected a failure to adapt cost structures to evident reliability gaps, amplifying vulnerabilities in a competitive low-cost market.

Supplier Disputes and Fuel Debt

In early 2020, Interjet faced escalating disputes with fuel suppliers due to chronic non-payments, culminating in a shift to cash-on-delivery terms by , which severely constrained operations and heightened risks of flight groundings. The airline's inability to secure credit for led to widespread cancellations, including all scheduled flights on and 2, 2020, as suppliers refused deliveries without upfront payment. This operational exacerbated cash flow strains, forcing Interjet to prioritize payments for essential over other obligations and contributing to a rapid erosion of service reliability. Concurrent lawsuits from aircraft lessors intensified the crisis, with multiple firms initiating repossessions over unpaid lease obligations. By late March 2020, lessors had reclaimed at least 25 Airbus A320-family aircraft, followed by additional seizures that reduced Interjet's operational fleet by over 27 planes within weeks. These actions, prompted by disputes over lease terms and defaults, crippled the carrier's capacity, leaving it with insufficient aircraft to maintain routes and prompting emergency grounding of several planes earlier in February. Lessors, including those specializing in narrowbody jets, cited Interjet's financial opacity and payment delays as justification, accelerating a cascade of legal proceedings that further isolated the airline from vendor credit. Interjet also mounted court challenges against claims by Mexico's tax authority (SAT), seeking to suspend collections on disputed fiscal debts amid broader creditor pressures. In August 2019, a judge halted an SAT order requiring immediate payment of approximately 550 million pesos (about $27 million USD), allowing Interjet to contest the validity of the assessments while warning of potential "technical bankruptcy." These delays provided temporary relief but prolonged uncertainties, as unresolved tax liabilities intertwined with supplier demands, ultimately undermining negotiations with vendors and hastening operational collapse.

Labor Conflicts and Employee Impacts

Unionized employees at Interjet launched a on , 2021, shortly after the airline's full suspension of flights on December 14, 2020, demanding of four months' salaries, Christmas bonuses, and 2020 contributions to employee savings funds. The action stemmed from escalating arrears, which by early 2021 encompassed seven months of non-payment, exacerbating workforce tensions amid the carrier's . The operational halt effectively resulted in layoffs impacting over 5,000 workers from late 2020 through 2021, as Interjet entered proceedings under Mexico's concurso mercantil . employees filed multiple legal claims in for unpaid , including at least 50 suits seeking 11 million pesos for unjustified dismissals or withheld termination benefits. Disputes over these entitlements continued into 2024, with unions protesting in distributing recovered funds totaling approximately MX$800 million ($47 million) earmarked for employee compensation. Mexican labor regulations, mandating just cause for terminations and entitling aggrieved workers to up to three months' salary per year of service plus potential back pay awards of up to 12 months' wages if dismissals are ruled invalid, imposed structural barriers to rapid workforce adjustments and prolonged resolution of Interjet's employee claims. These provisions, while protective, amplified financial strains on the airline by limiting flexibility in addressing overstaffing relative to leaner low-cost competitors like Volaris and VivaAerobus, which maintained lower labor cost ratios through more agile staffing models. In late 2019 and throughout 2020, Interjet's escalating flight cancellations stranded thousands of passengers, often without immediate alternative arrangements or adequate notifications. During the summer of 2019, disruptions affected approximately 21,000 travelers due to repeated delays and cancellations amid operational strains. By October 31 to November 2, 2020, sudden halts in service impacted 3,099 passengers, with many left without flights or accommodations as the airline cited fuel payment failures and maintenance issues. Mexican civil aviation regulations require carriers to provide rebooking on the next available flight, full refunds, or compensation equivalent to at least 25% of the ticket value for such cancellations, yet Interjet frequently fell short, leaving passengers to seek remedies independently. The surge in consumer complaints highlighted the service deterioration, with Mexico's Federal Consumer Protection Agency (Profeco) recording 1,542 formal grievances against Interjet in 2020 alone, primarily for denied refunds, unprovided compensations, and unresolved cancellations. From March 23 to July 31, 2020, at least 93 complaints specifically addressed failures to deliver mandated compensation post-cancellation. In August 2020, around 900 affected customers filed a collective action with Profeco, amplifying pressure on the airline for systemic non-compliance with passenger rights under federal consumer laws. These filings underscored a pattern where Interjet's reimbursement processes were delayed or incomplete, exacerbating financial losses for travelers reliant on timely service. Legal actions culminated in class-action lawsuits seeking refunds and damages, with Profeco securing a federal court ruling in October 2022 ordering Interjet to pay 144 million pesos (approximately $7.23 million USD) to impacted passengers for violations related to cancellations and inadequate redress. However, Interjet's bankruptcy declaration in August 2022 limited actual recoveries, as claims were subordinated to creditor priorities in asset liquidation, resulting in passengers receiving only fractions of owed amounts through insolvency pools. Disgruntled customers had initiated broader suits as early as September 2020, citing the airline's persistent reimbursement shortfalls despite regulatory mandates, though enforcement was hampered by the carrier's insolvency.

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