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Microland

Microland is an multinational specializing in AI-first, platform-led services and consulting. Founded in 1989 by Pradeep Kar, it is headquartered in , , and focuses on enabling enterprises to adopt next-generation technologies with reliability, stability, and minimal disruption. The company employs over 4,500 digital specialists across offices and delivery centers in , , , the , and , supporting customer locations in more than 100 countries. Since its inception, Microland has evolved from providing early networking solutions—starting with a strategic alliance with in 1989—to delivering comprehensive services, including managed infrastructure, cybersecurity, and cloud solutions. Under Pradeep Kar's leadership as Founder, Chairman, and Managing Director, the company has emphasized innovations such as Intelligeni®, an AI-powered platform for IT infrastructure transformation and management, aligning with its mission of "Making digital happen" while promoting diversity, inclusivity, and social initiatives through the Microland Foundation. Kar, a serial entrepreneur with a background in and management, has guided Microland's global expansion and earned recognition as a ‘Global Leader for Tomorrow’ by the in 1999. In recent years, Microland has strengthened its international footprint, notably by opening a new corporate office in , , in September 2025 to deepen its presence in and support AI-driven enterprise solutions. The company has been rated as a leader by independent industry analysts for its focus on predictable technology adoption and has marked milestones like its 35th anniversary in 2024 with commitments to groundbreaking innovations in digital infrastructure.

History

Founding and early growth (1989–1997)

Microland was incorporated in 1989 in , , by Pradeep Kar as a network integration company focused on addressing emerging networking opportunities in the country. The company secured initial funding of Rs 25 from to support its launch. On August 26, 1989, Microland opened its first office in , marking the start of operations. That same year, it formed a strategic alliance with to introduce networking technologies to the Indian market, a pivotal move in pioneering local adoption of such systems. Rapid expansion followed, with the second office opening in Madras (now ) on September 18, 1989, and the third in Bombay (now ) on December 26, 1989, establishing an early presence in key urban centers. By 1992, Microland had signed partnerships with and Computers, facilitating the launch of these brands in and underscoring its role as a gateway for international technology providers. The company hosted the Connectivity India '92 conference on September 8, 1992, in , which served as a platform to showcase networking advancements and foster industry collaboration. In 1993, Microland continued its introductions of global technologies by launching SynOptics on October 28 and on December 3, both marking their entry into the market through the company's distribution efforts. It also organized the Connectivity India '93 conference on July 29–30 in , further solidifying its leadership in networking education and events. The following year, 1994, saw a with Micom for multiplexers, enhancing Microland's portfolio in solutions, alongside hosting the Connectivity India '94 conference from July 21–23 in . Microland's growth accelerated in 1995 with the establishment of MicroTech, India's first Center, on December 21 in , enabling hands-on demonstrations of advanced networking technologies for clients. The Connectivity India '95 , held from July 19–22 in , highlighted these innovations and drew significant industry participation. By March 31, 1996, the company achieved a major milestone of Rs 1,000 million in annual revenues, reflecting robust demand for its services. That year also brought partnerships with CheckPoint Software Technologies, (launched in India on February 13), and Lotus Notes, alongside receiving the Best Networking Company of the Year award from and IDG, as well as ISO 9001 certification. The Connectivity India '96 took place from July 17–20 in , reinforcing Microland's event-hosting prominence. In 1997, Microland hosted Microsoft co-founder at its Technology Forum, elevating its profile through high-level engagements, and concluded the period with the Connectivity India '97 conference from July 16–19 in . This era laid the groundwork for Microland's evolution, setting the stage for a pivot toward -focused ventures in the late .

Internet economy pivot (1998–2001)

In 1998, Microland repositioned itself as an company, adopting the vision of becoming "Incubators to the Economy" to focus on incubating internet-based businesses and transforming into a holding and incubation entity. This shift capitalized on the burgeoning dot-com boom in , leveraging the company's earlier expertise in networking to enter web consulting, , and . A key initiative in this pivot was the launch of India Internet World (IIW) '98, held from August 25 to 28 in New Delhi, organized by Micromedia, a Microland offshoot in partnership with Mecklermedia. The conference featured prominent figures including former Prime Minister P.V. Narasimha Rao, Andhra Pradesh Chief Minister N. Chandrababu Naidu, and Hotmail founder Sabeer Bhatia as a keynote speaker, drawing attention to India's emerging internet landscape. Building on this momentum, Microland had already ventured into services the previous year with the launch of Planetasia.com on November 20, 1997, positioning it as India's first comprehensive Business Solutions Company. In partnership with TDICI, a major fund, Planetasia offered web consulting, and development, solutions, and creative design services, starting with a team of 25 professionals and an initial investment of Rs 7.5 crore to establish a digital publishing studio and research lab in . In September 1999, Microland expanded its digital footprint with the launch of ITspace.com on , marketed as India's first technology portal. The platform included communities for IT professionals such as CIOs and developers, along with sections on applications, , IT services, manufacturing, finance, banking, and policy, serving as a hub for news, forums, and networking to empower decision-makers in the tech sector. The following year saw accelerated activity, beginning with the April 16, 2000, launch of indya.com, envisioned as the ultimate online home for Indians during the height of the dot-com era. Backed by a $50 million investment from —announced with involvement from and —the portal featured 31 channels covering diverse topics and employed 194 professionals to deliver content and services tailored to the . Microland further diversified into media with the May 30, 2000, launch of media2india.net, India's first dedicated media entity focused on and solutions. In , the company entered networking software with Net , launched on July 25, 2000, aiming to provide modular software blocks for next-generation equipment manufacturers. These efforts were showcased at IIW 2000, hosted by Microland from September 26 to 28 in , which attracted over 1,500 delegates and featured speakers including Alibaba founder , Karnataka Chief Minister , former Apple CEO , and president . Organized in collaboration with through media2india.net, the event emphasized e-business, wireless technologies, and global trends across five tracks and 60 sessions. As the began to deflate, Microland hosted IIW 2001 from September 27 to 29 in , themed "Super Charging the Internet Economy," to sustain dialogue on resilient digital strategies amid global uncertainties. This period marked Microland's aggressive embrace of the internet economy, establishing it as a pioneer in India's early digital ventures through targeted launches and high-profile events.

Remote infrastructure management (2002–2013)

In 2002, Microland pioneered remote infrastructure management (RIM) services in , marking a significant shift toward global IT operations and establishing the company as a leader in the third wave of Indian IT . This transition built on prior experiences in the internet economy, enabling Microland to leverage expertise in for remote delivery models. By 2005, Microland had launched its in to support 24/7 remote IT monitoring and management, coinciding with the achievement of ISO/IEC 27001 certification for and ISO/IEC 20000:1 for . That year, the company secured a five-year contract with UK-based for remote IT infrastructure services, providing monitoring and management to Serco Solutions and its customers. Forrester Research recognized Microland as a contender among 14 global providers in its Wave report on global delivery infrastructure management. In 2007, Microland expanded its Bangalore operations with a 72,000 square foot office in Ecospace and launched the Global Tech Support Centre to enhance remote service capabilities. From 2006 to 2012, the company received Microsoft's Best Infrastructure Services Partner award in for seven consecutive years, highlighting its excellence in delivery. In 2008, industry evaluations ranked Microland first for training and second for among RIM providers. Microland's RIM business achieved sevenfold growth over seven years by 2013, supported by a diverse workforce representing 17 nationalities. In 2011, the company renewed its partnership with Serco through a multi-year valued at $55 million, continuing remote management services. By 2013, Microland opened Micropolis, its third facility, and earned recognition as one of the top 10 RIM providers by the of , as well as a spot among the top 20 most promising companies by CIO Review.

Hybrid IT transition and expansion (2014–2017)

In 2014, Microland marked its 25th anniversary on August 26 by unveiling Microland 4.0, a strategic repositioning that established the company as India's first . This initiative built on the remote infrastructure management foundations developed since , emphasizing a structured approach to IT that integrated on-premises, , and for greater and . Later that year, on December 2, Microland inaugurated a 57,000 square foot facility at the Bagmane World Technology Center (BWTC) in , housing 15 Digital Operations Centers to support expanded hybrid IT delivery. The period saw significant international expansion in 2015, with Microland opening offices in and to strengthen its presence. To target the market, the company established a subsidiary in , while also entering the Australian market by initiating services for local customers. These moves diversified Microland's global footprint beyond its domestic base, aligning with the growing demand for hybrid IT solutions in emerging regions. In , Microland formed the Microland as a dedicated to (CSR) initiatives, focusing on community empowerment through skills and sustainability programs. That same year, the company secured a landmark contract to become the single global infrastructure partner for a Fortune 20 conglomerate, providing network design, build, and run services across 170 countries. By August 30, 2017, Microland launched the MicrolandOne , a cloud-first and mobile-first platform designed to enhance productivity and collaboration for over 4,000 employees across 150 locations worldwide. This app represented a key internal step in fostering a amid the hybrid IT transition.

Digital acceleration and modern era (2018–present)

In 2018, Microland rebranded itself as the V5.0 Digital Accelerator to emphasize its role in accelerating enterprise digital transformation. That October, the company launched microlander, an enterprise business decision support platform designed to empower employees in planning and meeting organizational goals through data-driven insights. Key partnerships bolstered this shift, including a collaboration with Versa Networks on October 24 to enhance Microland's SmartBranch SD-WAN services for simplified and secure branch connectivity. Similarly, Microland partnered with Nutanix on October 24 to strengthen its hybrid cloud offerings, enabling software-defined data centers. The company also advanced its Microsoft Azure integration to support cloud migrations and digital initiatives. In the public sector, Microland launched Digital Council-in-a-Box on May 24, a suite of digital accelerators tailored for UK councils to improve citizen services via next-generation technologies. This followed the extension of its partnership with Ealing Council on May 22, expanding to include IT services, hybrid cloud data center migrations, and digital transformation support. In January, Microland opened a UK Digital Hub in Birmingham, which was acknowledged as a top investment by local authorities for fostering digital innovation in Europe. Microland's efforts earned the Asia-Pacific Cisco Circle Security Award for effective security operations. By 2019, Microland refined its brand positioning to "Making digital happen" on August 26, committing to 24x7x365 service delivery where technology enhances human productivity without intrusion. Founder and Chairman Pradeep Kar received the Business Person of the Year award from Zee Business on October 18, recognizing his leadership in the company's evolution. The COVID-19 pandemic in 2020 prompted swift adaptations, including the development of the MicroGive app to facilitate donations to India's PM-CARES Fund and the MicroVax app to streamline vaccination scheduling and tracking. Microland transitioned its global workforce to 100% work-from-home in just 10 days and supported similar shifts for multiple clients, ensuring business continuity amid lockdowns. Strategic partnerships expanded, such as with PTC Inc. for industrial innovation, Enzen for energy management, and further deepening ties with Versa Networks and VeloCloud (now VMware) for SD-WAN deployments across over 30 countries. In 2021, Microland garnered significant industry recognition, including a Standout award in the ISG Digital Case Study Awards for its smart manufacturing transformation project with Encube Ethicals. It was also positioned as a Leader in the Gartner Magic Quadrant for Managed Network Services, praised for its automation-driven delivery, analytics, and user experience enhancements. Marking its 35th anniversary in 2024, Microland highlighted its legacy of groundbreaking solutions in AI, networks, and sustainability, reaffirming its vision for technology that empowers enterprises. In 2025, the company inaugurated an AI Center of Excellence in Bengaluru on September 3 to advance agentic AI capabilities for autonomous enterprise operations. Complementing this, Microland opened a new corporate office in Iselin, New Jersey, on September 23, expanding its U.S. footprint to serve North American clients with enhanced AI-first infrastructure services.

Services and offerings

Core IT infrastructure services

Microland's core services encompass a range of managed solutions designed to ensure reliable, secure, and efficient operation of networks, data centers, and environments. These services leverage platforms like Intelligeni NetOps for and AI-driven insights, enabling clients to optimize performance while reducing operational complexity. In digital networks management, Microland provides comprehensive support for modern and legacy systems, including deployment and optimization. The company's One Network Experience (ONE) platform integrates enterprise networks, edge connectivity, and infrastructure with Zero Trust security principles, facilitating scalable bandwidth management and automated policy orchestration. services cover proof-of-concept testing, design, implementation, and ongoing managed operations, helping enterprises route traffic efficiently across hybrid environments. For legacy network optimization, Microland employs modernization strategies to address , such as migrating from traditional setups to software-defined networks (SDN) with zero-touch provisioning, thereby enhancing agility and cost efficiency. Infrastructure services extend to , data centers, and setups, where Microland assists in , , and daily . Data center offerings include managed hosting, server and storage optimization, , and compliance monitoring, often integrated with multi- strategies using frameworks like Adoption Framework (). environment focuses on workload orchestration, , and FinOps for cost control, ensuring seamless integration between on-premises data centers and public clouds like AWS and . These services have supported large-scale migrations, improving and operational efficiency for global enterprises. Workplace management solutions emphasize secure and ecosystems through the Digital Workplace suite. features device lifecycle management, patch , and threat mitigation to protect distributed workforces, while tools incorporate cognitive assistants and service desks for enhanced productivity. This approach reduces onsite support needs via remote tools like integration, fostering a unified across hybrid work models. Cybersecurity services adopt a "Cyber Resilient First" , incorporating advanced threat detection, automated response, and adherence. Microland's Intelligeni CyberOps platform enables proactive monitoring of networks and endpoints, using to identify and neutralize threats in real-time. Processes are ISO/IEC 27001 certified, ensuring robust systems that align with global standards like GDPR. These offerings extend to (OT) security in industrial settings, safeguarding against evolving cyber risks. For Industrial (IIoT), Microland delivers solutions tailored to and smart operations, focusing on connected assets in sectors like , transportation, and utilities. The IIoT platform services enable data-driven insights through remote monitoring, edge networking, and integration with platforms such as and PTC ThingWorx. Key features include scalable sensor deployment for , OT cybersecurity, and smart facility optimization, transforming legacy industrial environments into efficient, resilient operations. These services build on Microland's early expertise in remote infrastructure management from the , evolving to support Industry 4.0 initiatives.

Digital transformation and emerging technologies

Microland has positioned itself as an AI-first provider, emphasizing and to drive enterprise operations. In September 2025, the company inaugurated its Center of Excellence (AI-CoE) in , , to expand Agentic AI capabilities within its Intelligeni platform, enabling autonomous decision-making and for clients. This initiative focuses on integrating AI for insights and proactive issue resolution, building on foundational services to accelerate maturity. In July 2025, Microland was recognized as a Leader in the ISG Provider Lens™ 2025 report for and Services and Solutions in the U.S., highlighting its expertise in for and in that sector. Central to Microland's platform-led services is MicrolandOne, a secure mobile application designed to enhance employee through features like real-time collaboration, , and resource access, supporting modern digital workplaces. Complementing this, the leverages for business , providing deep and across IT environments to optimize outcomes in dynamic settings. These platforms enable scalable, hyper-automated solutions that prioritize minimal operational interventions while ensuring reliability. In cloud solutions, Microland serves as a Cloud Solution Provider (CSP), facilitating Azure-based migrations and hybrid environments to streamline application transformation and for global enterprises. As a partner since 2018, the company delivers hybrid cloud portfolios, including software-defined datacenters that extend economics to on-premises infrastructure, enhancing flexibility and cost efficiency. For networking advancements, Microland partners with Versa Networks to offer secure solutions, providing next-generation SDN/NFV-based branch management that integrates security and simplifies wide-area connectivity. Additionally, through its collaboration with , Microland deploys VeloCloud for , enabling resilient network transformations that support remote access and distributed operations with zero-touch provisioning. Microland's smart manufacturing offerings transform traditional factories into connected digital hubs by integrating IT-OT systems, sensors, and for asset optimization and process efficiency. In digital workplace transformations, the company provides end-to-end solutions, including on FlexPod—a Cisco-NetApp —to deliver cloud-like private cloud experiences with as-a-service models for secure, high-performance virtual desktops and applications. These initiatives have supported major clients in modernizing workspaces, reducing complexity, and improving user experiences across hybrid environments.

Operations and global presence

Facilities and workforce

Microland employs over 4,500 digital specialists as of 2025, representing 35 nationalities across its global operations. The company's headquarters is located in , , with several key facilities in the city supporting its core operations. These include the Ecospace office, a 72,000 square foot campus opened on March 21, 2007, to accommodate expanding teams; Micropolis, the third facility inaugurated in 2013 as an addition to existing sites; the (BWTC), a 57,000 square foot state-of-the-art space established in 2014 that houses 15 Digital Operations Centers; and the Center of Excellence, launched on September 3, 2025, to advance AI-led initiatives. Microland maintains delivery centers in multiple regions to ensure and proximity to clients. In Asia, facilities are present in locations such as and ; additional centers operate in , —including the Digital Hub in established in 2020—the , , and , where a new corporate office opened in Iselin, , in September 2025, alongside an (IIoT) center in , , and a new Technology Delivery Center in , , inaugurated in September 2025. Internally, Microland supports its workforce through tools like the MicrolandOne , launched in 2017 as a comprehensive for employee , , and access to company resources across its global locations. This infrastructure has evolved significantly, with the company achieving a sevenfold between 2002 and 2013 to build its remote management capabilities.

Key partnerships and contracts

Microland established a five-year with in 2005, marking the beginning of a long-term collaboration that has since expanded into multi-region initiatives. In 2011, the deepened with a $55 million multi-year agreement, under which Microland provided remote services to 's . By 2016, Microland had become the single global partner for a 20 conglomerate, delivering network , and run services across 170 countries. Early vendor partnerships laid the foundation for Microland's technology ecosystem, beginning with in 1989 to introduce networking technologies to . This was followed by alliances with in 1992 for hardware integration and in 1993 to launch advanced networking solutions in the region. In more recent years, Microland achieved Cloud Solution Provider (CSP) status in 2018, enabling direct sales and management of services. That same year, partnerships with strengthened hybrid cloud offerings, while the alliance with Versa Networks powered deployments, with plans to roll out over 28,000 sites globally. By 2020, Microland joined as a professional services partner for VeloCloud (now ), supporting deployments in over 30 countries across . In the , Microland extended its partnership with Ealing Council in 2018 to enhance services and operational efficiency. Also in 2018, the company launched Digital Council-in-a-Box, a suite of digital accelerators tailored for local councils to improve service delivery through next-generation technologies. Microland's global presence across more than 100 countries has facilitated these partnerships by enabling seamless service delivery to multinational clients. In 2018, it was named a delivery partner for FlexPod, the Cisco-NetApp converged infrastructure platform, to provide managed private cloud solutions. Additional 2020 collaborations included PTC Inc. for Industrial IoT system integration and Enzen for utilities sector digital infrastructure.

Leadership and corporate responsibility

Executive team and governance

Pradeep Kar serves as the Founder, Chairman, and Managing Director of Microland, a role he has held since establishing the company in 1989 as a in services. Under his leadership, Microland has evolved from early networking solutions to a global provider of services. In 2019, Kar was recognized as Business Person of the Year by Zee Business for his contributions to the IT sector. Robert Wysocki is the Client Solutions Leader for IT Networks and Cybersecurity at Microland, responsible for driving innovation and developing advanced solutions in and . With over 30 years of experience in IT evangelism across Fortune 20 companies and startups, Wysocki focuses on incubating to enhance client outcomes in secure, intelligent . As a incorporated in , Microland maintains a strong emphasis on , ensuring compliance and ethical standards across its global operations. The company integrates ISO/IEC 27001 for and ISO/IEC 20000-1 for into its core processes, supporting reliable delivery in remote and hybrid environments. Executive vision has guided Microland's strategic rebranding efforts, including the launch of Microland 4.0 in 2014 to position the company as India's first services provider and V5.0 in 2018 to accelerate capabilities. These initiatives reflect leadership's commitment to adapting to technological shifts while prioritizing client-centric innovation.

Philanthropy and initiatives

The Microland Foundation was established in 2016 as the company's (CSR) arm, with a mandate to bridge critical gaps in , health, environment, and employability (encompassing livelihoods and skill development for sustainable income opportunities). The foundation focuses on community-led initiatives that empower underserved populations through programs, health awareness campaigns, environmental conservation efforts, and vocational training to enhance employability. In response to the , the foundation launched the MicroGive app in 2020, an internal platform integrated with the MicrolandOne employee tool, which enabled over 600 employees to raise funds for India's PM-CARES Fund to support national relief efforts. Additionally, in 2021, the MicroVax app was developed as a digital platform to streamline vaccinations for employees and their families across seven major Indian cities, partnering with hospitals to provide free access and prioritizing . Microland has committed to green IT practices as part of its broader strategy, emphasizing the reduction of carbon footprints through optimized operations and support for models that minimize . This includes adherence to the principles since 2023 and achieving an EcoVadis Gold Rating in 2024 for superior environmental performance among over 125,000 assessed companies. In 2018, Microland received the NHRD TecHeaRt Best Practice Award for innovative technologies that foster employee and , aligning with CSR goals. In August 2025, the Microland Foundation received the CSR Award for Best Education Support Initiative for its STEAM Smart Program, which promotes , , , , and mathematics education in underserved communities.

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