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SPIKES

The SPIKES protocol is a structured, six-step framework designed to guide healthcare professionals in delivering difficult or unfavorable medical news to patients effectively and empathetically, particularly in oncology and other clinical contexts.^[1] Developed by oncologists Walter F. Baile and Robert Buckman, along with colleagues, in 2000, it emphasizes patient-centered communication to minimize distress, build trust, and support informed decision-making during challenging discussions, such as cancer diagnoses or poor prognoses. The acronym stands for Setting up the interview, Perception (assessing the patient's understanding), Invitation (obtaining the patient's preference for information), Knowledge (sharing information clearly), Emotions (addressing the patient's feelings with empathy), and Strategy and summary (outlining next steps and reviewing the discussion).^[2] Widely adopted in medical education and practice globally, SPIKES has been integrated into training programs for physicians, nurses, and other providers to improve communication skills and patient outcomes.^[3] Studies have shown its association with improved learner satisfaction, knowledge, and performance in breaking bad news, though adaptations may be needed for cultural or contextual variations.^[4] Unlike more rigid scripts, the protocol allows flexibility while ensuring core elements like privacy, eye contact, and emotional validation are prioritized to foster therapeutic alliances.^[5] Its enduring influence stems from addressing the emotional complexities of clinical encounters, making it a cornerstone of palliative care and bioethics curricula.^[6]

Overview

Definition and Acronym

The SPIKES protocol is a structured six-step mnemonic designed for healthcare professionals to deliver difficult medical news effectively to patients and families, particularly in oncology settings where breaking bad news about illness or treatment outcomes is common. Developed as a practical framework, it enables clinicians to fulfill key objectives such as gathering patient information, transmitting medical facts, providing emotional support, and collaborating on future care plans. This approach addresses longstanding challenges in medical communication by offering a systematic method to ensure information is conveyed with sensitivity and respect.^[1] The acronym SPIKES breaks down as follows, with each component representing a foundational element of the communication process:

S (Setting up the Interview): Involves preparing an optimal physical and psychological environment to facilitate uninterrupted and focused dialogue.
P (Patient's Perception): Assesses the patient's current understanding and expectations regarding their condition to tailor the discussion accordingly.
I (Invitation): Gauges the patient's preference for the level and pace of information disclosure, respecting their autonomy.
K (Knowledge and Information's Delivery): Provides clear, concise medical facts using accessible language and avoiding jargon.
E (Emotions with Empathetic Response): Identifies and addresses the patient's emotional reactions through active listening and supportive responses.
S (Strategy and Summary): Outlines next steps, including treatment options, and summarizes the discussion to confirm mutual understanding.

At its core, the SPIKES protocol emphasizes empathy to validate patient feelings, clarity to avoid misunderstandings, and patient-centered communication to empower individuals in their care journey, thereby fostering trust and reducing distress during vulnerable moments. These principles are integral to the protocol's design, drawing from established communication research to promote humane and effective interactions in clinical practice.^[1]

Purpose and Objectives

The SPIKES protocol aims to facilitate compassionate and effective delivery of bad news in clinical settings by enabling clinicians to achieve four primary objectives during the disclosure interview: gathering information from the patient to assess their existing knowledge and expectations; transmitting medical facts in a clear, tailored manner; providing emotional support to mitigate distress and foster understanding; and collaborating with the patient to strategize future care options.^[1] These objectives ensure that communication is patient-centered, aligning the acronym's components—Setting up the interview, assessing Perception, obtaining Invitation, delivering Knowledge, addressing Emotions, and outlining Strategy—as practical tools to meet these goals. The protocol is primarily targeted at scenarios involving serious diagnoses such as cancer, terminal illnesses, or unexpected complications like treatment failures, where patients face significant life-altering information.^[1] However, its flexible framework has been adapted beyond oncology to other adverse outcomes, including delivering difficult news to pediatric patients or in palliative care contexts.^[7]

Development

Origins in Medical Communication

Prior to the 1990s, medical education and practice in breaking bad news—such as disclosing serious diagnoses or poor prognoses—lacked standardized training and protocols, leading to highly variable and often insensitive communication that could exacerbate patient distress. Physicians frequently relied on ad hoc methods influenced by personal style or institutional norms, resulting in inconsistent disclosure practices that ranged from complete withholding of information to abrupt revelations without emotional support. This inconsistency stemmed from a historical paternalistic model dominant through much of the 20th century, where doctors assumed decision-making authority to shield patients from harm, as exemplified by ancient recommendations like those attributed to Hippocrates advising caution in revealing unfavorable outcomes to avoid despair. By the late 1960s and early 1970s, however, societal and legal pressures prompted a dramatic shift toward full disclosure in North America and Europe, driven by growing patient advocacy for transparency and court rulings emphasizing truth-telling, yet without accompanying skills training, this transition often left clinicians ill-equipped to handle the emotional complexities involved.^[8]^[9] The foundations of more empathetic approaches to such disclosures trace back to patient-centered communication models emerging in the 1970s and 1980s, which prioritized the relational and psychological dimensions of medical encounters over purely biomedical ones. Michael Balint's psychodynamic framework, developed from the 1950s but widely influential in the 1970s through Balint groups—collaborative seminars for physicians to explore unconscious dynamics in doctor-patient interactions—encouraged viewing patients as whole persons rather than isolated cases, fostering skills in attuned listening and emotional exploration essential for sensitive news delivery. Complementing this, the bioethics movement of the era, particularly the 1979 Belmont Report, underscored principles of respect for persons, autonomy, and informed consent, mandating that patients receive clear, voluntary information about their conditions to enable self-determination, thereby challenging traditional nondisclosure and highlighting the ethical imperative for compassionate yet honest communication. These frameworks shifted focus from doctor-centric efficiency to collaborative dialogue, laying theoretical groundwork for addressing the human elements of bad news scenarios.^[10]^[11]^[12] By the 1990s, accumulating evidence of the profound psychological toll of poorly handled disclosures intensified calls for structured methods in medical communication. Patients often experienced acute reactions like shock, denial, anxiety, and long-term adjustment difficulties, including eroded trust in healthcare providers, when news was delivered insensitively or ambiguously. Clinicians, meanwhile, reported significant emotional strain, including moral distress, burnout, and self-doubt from navigating these interactions without guidance, with studies indicating that many clinicians felt unprepared for these tasks despite their frequency in specialties like oncology. This recognition of bidirectional psychological impacts—coupled with literature reviews revealing sparse empirical support for existing practices—underscored the urgency for systematic, trainable protocols to mitigate harm and enhance outcomes. The SPIKES protocol arose as one such response to these longstanding gaps.^[13]^[14]^[15]

Key Contributors and Publications

The SPIKES protocol was primarily developed by oncologists Walter F. Baile and Robert Buckman, in collaboration with colleagues including Renata Lenzi, Gary Glober, Elaine A. Beale, and Andrzej P. Kudelka at the University of Texas M.D. Anderson Cancer Center, during the late 1990s. This effort aligned with the increasing integration of communication skills training into medical education curricula starting in the 1990s, reflecting a broader recognition of the need for structured approaches to patient interactions.^[16]^[17] Buckman, a Canadian physician specializing in oncology and palliative care, first presented the protocol at the 1998 Annual Meeting of the American Society of Clinical Oncology (ASCO), where an informal survey highlighted clinicians' challenges in delivering bad news.^[5] Buckman's foundational contributions predated SPIKES, notably through his 1992 book How to Break Bad News: A Guide for Health Care Professionals, which emphasized empathetic and structured methods for disclosing unfavorable medical information and directly influenced the protocol's design.^[18] Published by Johns Hopkins University Press, the book drew from Buckman's clinical experience and early research on physician-patient communication, providing practical strategies that addressed common barriers such as emotional discomfort.^[16] The protocol's formal introduction came in the seminal 2000 article "SPIKES—A Six-Step Protocol for Delivering Bad News: Application to the Patient with Cancer," co-authored by Baile, Buckman, and their team and published in The Oncologist. This paper outlined the acronym's components—Setting up the interview, Perception, Invitation, Knowledge, Emotions, and Strategy/Summary—specifically for oncology contexts, aiming to achieve objectives like accurate information transmission and emotional support. With over 5,000 citations, it has shaped global standards for bad news delivery.^[16]^[1] Subsequent adaptations have amplified the protocol's impact, particularly through its incorporation into M.D. Anderson's ICARE communication training program, where Baile served as a key faculty member. Launched in the early 2000s, ICARE uses SPIKES as a core module for workshops and simulations, enhancing clinicians' skills in oncology consultations and extending its application via multimedia resources.^[19]

Protocol Steps

Setting Up the Interview

The setting up the interview step in the SPIKES protocol emphasizes creating a supportive and distraction-free environment to foster trust and effective communication during the delivery of bad news. Clinicians begin by selecting a private, quiet location, such as a consultation room with the door closed or a hospital bedside with curtains drawn, to ensure confidentiality and reduce external noise or interruptions.^[16] This preparation extends to minimizing potential disruptions, including silencing pagers or delegating them to support staff, turning off radios or televisions with the patient's permission, and scheduling the session during a period of low activity to allow for focused interaction.^[16] Seating arrangements play a crucial role in establishing a non-hierarchical dynamic; clinicians should sit down at the patient's eye level, such as on a chair beside the bed or avoiding desks as barriers, to convey partnership and attentiveness.^[16] Adequate time must be allocated, typically at least 10-15 minutes of uninterrupted dialogue, to accommodate the emotional weight of the conversation without rushing. Essential amenities, including tissues and water, should be readily available to address immediate patient needs. Team involvement enhances the process by including key support personnel, such as nurses or social workers, who can assist in managing logistics or providing additional emotional support as needed. Significant others or family members may be invited to participate if the patient desires their presence, with a designated spokesperson suggested for larger groups to streamline communication.^[16] For patients with language barriers, arranging a professional interpreter in advance ensures clear conveyance of information in the patient's preferred language. Prior to the interview, clinicians prepare relevant materials, such as test results or diagnostic summaries, while avoiding rigid scripts to maintain flexibility and responsiveness to the patient's cues.^[16] This step also involves mental rehearsal by the clinician to anticipate challenges, review key facts, and adopt a calm demeanor that builds initial rapport through eye contact and open body language.^[16]

Assessing Patient's Perception

The assessing patient's perception step in the SPIKES protocol involves evaluating the patient's current understanding of their medical condition and expectations through targeted inquiry, serving as a foundation for personalized communication.^[16] This step follows the setup of the interview and aims to establish a baseline of the patient's knowledge to prevent delivering information that is either redundant or unexpectedly shocking.^[16] Clinicians employ open-ended questioning techniques to elicit the patient's baseline knowledge without leading or assuming prior information.^[7] Examples include asking, "What have you been told about your medical situation so far?" or "What is your understanding of why we performed this test?"^[16] These questions encourage the patient to share their perspective freely, allowing the clinician to gauge the depth of awareness regarding the illness's nature and severity.^[7] During this assessment, clinicians identify gaps in understanding, such as misconceptions where patients might interpret treatable symptoms as indicative of a fully curable disease, or signs of denial like unrealistic optimism about prognosis.^[16] These are noted to inform subsequent steps but not immediately corrected, preserving the flow of dialogue and avoiding premature confrontation.^[20] Cultural considerations play a critical role, as patients' perceptions of illness and prognosis can be shaped by socio-cultural backgrounds, including beliefs about disease causation or family involvement in decision-making.^[21] For instance, in some cultures, patients may attribute symptoms to non-medical factors like spiritual influences, requiring clinicians to approach inquiries with sensitivity to avoid alienating the patient.^[21] This tailored exploration helps build rapport by validating the patient's worldview before proceeding.^[21] Overall, the goal is to foster trust and ensure the delivery of bad news aligns with the patient's readiness, thereby minimizing emotional overwhelm and enhancing comprehension.^[16]

Obtaining Patient's Invitation

In the SPIKES protocol, the "Invitation" step involves eliciting the patient's explicit preference for the amount and manner of information to be shared regarding their diagnosis, prognosis, and treatment options, thereby respecting their autonomy in the communication process.^[16] This step acknowledges that while the majority of patients desire full disclosure, a minority may employ information avoidance as a coping strategy, particularly in the face of severe illness, and clinicians must adapt accordingly to prevent overwhelming the patient.^[16] The assessment of the patient's prior perception of their condition, gathered in the preceding step, can inform the framing of these invitation queries to ensure relevance and sensitivity.^[16] Clinicians typically pose open-ended questions to gauge preferences, such as "How would you like me to give you the information about your test results?" or "Would you like me to go into all the details, or would you prefer that I just sketch out the results and spend more time on the treatment plan?"^[16] Additional prompts may address the presence of others, for example, "Is there anyone else you would like to have with you when I discuss this?" or "Would you prefer that I discuss this with your family present?"^[22] These questions empower the patient to control the depth of disclosure, ranging from comprehensive details to minimal overviews, while upholding ethical imperatives such as truth-telling, which mandates providing accurate information upon request to avoid deception and support informed decision-making.^[22] Responses are handled by tailoring the delivery to the patient's wishes; if full details are declined, the clinician might offer to revisit the topic later or involve trusted individuals without pressuring disclosure, ensuring ongoing support while balancing beneficence and non-maleficence.^[16] This approach mitigates risks like information overload, which can exacerbate distress, and honors patient-centered control during vulnerable moments.^[16] Family dynamics play a key role, as clinicians should inquire about involving relatives, particularly in cultures emphasizing collective decision-making, such as in Ethiopian or Saudi contexts where family presence during news delivery is more commonly preferred (e.g., in one Ethiopian study, 55.8% of patients were entirely satisfied when physicians asked about involving family members in the discussion).^[23] In these settings, family members may facilitate communication or share the emotional burden, reflecting socio-cultural norms that prioritize relational support over individual autonomy.^[23]

Giving Knowledge and Information

In the SPIKES protocol, the "Giving Knowledge and Information" step involves the clinician delivering the core medical facts about the patient's condition in a structured and sensitive manner, ensuring the information is comprehensible and aligned with the patient's prior expressed preferences.^[24] This phase follows the assessment of the patient's perception and invitation, providing a foundation for honest disclosure without overwhelming the recipient.^[24] A key initial element is the use of warning statements, often called "warning shots," to prepare the patient psychologically for the difficult news and mitigate the immediate emotional shock. For instance, phrases such as "I'm afraid I have some concerning news" or "Unfortunately, things are not going in the direction we had hoped" signal the upcoming revelation, allowing the patient a brief moment to brace themselves.^[24] These preparatory cues are recommended to enhance the patient's ability to process the information that follows.^[25] Clarity is paramount in this step, with guidelines emphasizing the avoidance of medical jargon and the use of plain, everyday language to convey complex details. Rather than technical terms like "metastasized," clinicians should opt for straightforward explanations such as "the tumor has spread to other parts of the body."^[24] Information should be delivered in small, digestible chunks, pausing periodically to confirm understanding and allowing the patient to absorb each segment before proceeding.^[24] Concrete aids, like visual representations of lab trends or imaging results, can further illustrate abstract concepts and improve comprehension.^[25] The depth and content of the disclosure are tailored to the patient's invitation from the previous step, respecting their desired level of detail while covering essential aspects such as diagnosis, prognosis, and treatment options. If the patient has indicated a preference for comprehensive information, the clinician includes realistic expectations about outcomes and available interventions; conversely, for those preferring less detail, the focus remains on immediate next steps.^[24] This alignment ensures patient-centered communication without assuming universal preferences.^[25] To maintain trust, the delivery balances unflinching honesty with empathy, avoiding euphemisms or vague reassurances that might obscure the reality of the situation, such as steering clear of phrases like "We'll do everything we can" if they imply unwarranted optimism. Instead, clinicians emphasize factual implications while highlighting achievable goals, like symptom management, to prevent false hope without descending into blunt insensitivity.^[24] This approach fosters informed decision-making and preserves the therapeutic relationship.^[24]

Addressing Patient's Emotions

In the SPIKES protocol, the step of addressing the patient's emotions follows the delivery of difficult information and focuses on recognizing and responding to the immediate emotional reactions that often arise as a result of that disclosure.^[26] Clinicians are trained to identify the patient's primary emotion—such as sadness, shock, denial, anger, or silence—and acknowledge it explicitly to build trust and facilitate processing.^[26] For instance, common reactions include disbelief or crying, which clinicians address by pausing to allow time for absorption without interruption, maintaining a calm demeanor to model composure.^[26] A key technique for empathetic responses is the NURSE acronym, which guides clinicians in providing structured support: Naming the emotion (e.g., "You seem very upset by this news"), Understanding its impact (e.g., "I can see how difficult this is for you"), Respecting the patient's strength (e.g., "It's clear you're handling this with courage"), Supporting through presence (e.g., "I'm here to help you through this"), and Exploring further feelings (e.g., "Tell me more about what you're thinking").^[27] This approach validates the patient's feelings as normal and appropriate, using phrases like "This must be very hard to hear" to affirm their experience and reduce isolation.^[26] During this phase, clinicians also employ strategic silence to give patients space to process emotions, avoiding the urge to fill pauses with additional information, which can overwhelm.^[27] If strong reactions like anger or prolonged denial emerge, the clinician remains non-defensive, gently redirecting toward open dialogue while offering immediate support resources, such as referrals to counseling services or social workers, to address acute distress.^[26] This empathetic engagement helps patients feel heard and supported, enhancing their ability to engage in subsequent discussions.^[27]

Strategy and Summary

The Strategy and Summary step in the SPIKES protocol concludes the bad news delivery by developing a collaborative treatment plan and recapping the conversation to ensure mutual understanding and reduce patient anxiety.^[16] This phase emphasizes patient involvement in decision-making, presenting options tailored to their earlier expressed knowledge, expectations, and hopes, while clarifying any misconceptions about treatment efficacy or goals.^[28] By establishing a clear path forward, clinicians help patients feel less uncertain about their future care.^[1] Summarization involves recapping key elements of the discussion, such as stating, "We talked about your diagnosis and the available treatment options," to verify comprehension and align perspectives between clinician and patient.^[7] This recap reinforces the information shared and allows the clinician to address gaps in understanding identified during prior steps.^[22] Emotions elicited from the news delivery may shape how patients process this summary, requiring sensitivity to their responses.^[29] Action planning follows by outlining immediate next steps, including further diagnostic tests, specialist referrals, follow-up appointments, or supportive measures, with explicit roles for the patient, clinician, and family members if involved.^[7] Treatment alternatives are discussed when applicable, prioritizing the patient's preferences to foster a sense of agency and direction.^[16] This structured approach ensures the conversation transitions smoothly to ongoing care without ambiguity.^[28] For open-ended closure, clinicians invite questions with prompts like "What concerns do you have?" and offer resources such as written summaries of the discussion or contact information for further clarification.^[30] This final exchange confirms the patient's readiness to proceed and avoids abrupt endings, leaving them with a supportive framework for the road ahead.^[22]

Applications and Adaptations

Use in Oncology

The SPIKES protocol was originally developed specifically for oncology settings to guide clinicians in disclosing unfavorable information, such as cancer diagnoses or treatment failures, to patients in a structured yet empathetic manner.^[16] In cancer care, it is routinely applied to complex scenarios including notifications of cancer recurrence after remission and discussions about end-of-life care options like hospice transitions, often coordinated within multidisciplinary teams comprising oncologists, nurses, and palliative specialists to ensure comprehensive prognostic information.^[16] These applications help address the emotional intensity of oncology consultations, where patients face life-altering implications. Adaptations of SPIKES have enhanced its integration into oncology workflows, particularly by pairing it with shared decision-making tools to facilitate collaborative treatment selections. For instance, in cases of diagnostic uncertainty like indeterminate thyroid cytology, an extended SPIKES-U protocol incorporates visual decision aids to explain risks and options, promoting patient involvement while maintaining the core steps for clear communication.^[31] This approach aligns with broader oncology practices, where SPIKES supports transitions from diagnosis to ongoing care planning in team-based environments. Training programs incorporating SPIKES are a staple in oncology education, with widespread adoption in fellowships and simulation-based curricula at leading institutions such as the University of Texas MD Anderson Cancer Center. Interactive workshops there have demonstrated significant gains in participants' confidence for handling bad news delivery, with pre- and post-training assessments showing statistical improvements among both fellows and faculty oncologists.^[16] Implementation of SPIKES in oncology has yielded positive outcomes, including enhanced patient coping through reduced negative emotional responses and higher satisfaction with communication. In a German study of cancer patients, adherence to SPIKES elements correlated with fewer adverse emotions (r = -0.261, P < 0.001), underscoring its role in supporting psychological adjustment.^[32] Similarly, a Saudi cohort reported mean satisfaction scores of 82.7% ± 11.9% with SPIKES-guided delivery, linking it to better acceptance and emotional well-being post-disclosure.^[33] Furthermore, the protocol's emphasis on empathy contributes to strengthened physician-patient relationships.

Extensions to Other Medical Fields

The SPIKES protocol has been adapted for primary care settings to deliver diagnoses of chronic illnesses, such as complications from diabetes, where clinicians use its structured steps to explain disease progression and management options while addressing patient concerns.^[34] A cross-sectional study in Nigeria found that 72.7% of medical doctors adhered fully to SPIKES for bad news communications, with high compliance in providing knowledge (99.2%) and setting the environment (98.4%), though adaptations like abbreviated versions (e.g., focusing on knowledge and empathy) were common due to resource limitations.^[3] In pediatrics, the SPIKES protocol is modified to deliver life-altering news to children and parents, prioritizing family-centered discussions in a private setting and assessing both parties' perceptions before proceeding.^[7] Adaptations include using age-appropriate language and avoiding jargon.^[7] Guidelines for communicating diagnoses such as congenital anomalies recommend these pediatric-focused modifications to the core SPIKES steps, promoting disclosure tailored to developmental stages.^[35] Beyond primary care and pediatrics, SPIKES has been extended to surgical contexts for discussing post-operative complications, where surgeons follow the protocol to apologize for unintended outcomes, provide clear explanations of issues like tissue damage, and outline next steps such as referrals.^[36] In emergency medicine, the protocol supports delivering trauma outcomes, such as unexpected severe injuries or death notifications, by using concise knowledge delivery (e.g., "Your loved one's injuries were too severe, and they passed away") to convey facts amid high-stakes urgency.^[29] These applications maintain the foundational steps of setting, perception, and strategy while adapting for rapid pacing.^[29] Cultural adaptations of SPIKES in global health emphasize modifications to align with diverse norms, such as incorporating family involvement and religious or spiritual elements during the invitation and empathy phases to better suit communal decision-making in serious illness disclosures.^[37] Non-oncology settings often face challenges with SPIKES due to shorter time constraints, leading to abbreviated implementations that prioritize core elements like knowledge and empathy over full elaboration, particularly in emergency departments where private spaces are limited and decisions must occur within minutes.^[29] These adaptations ensure the protocol remains practical without compromising empathetic communication.^[3]

Evidence and Evaluation

Supporting Studies

Empirical research on the SPIKES protocol has demonstrated its effectiveness in enhancing communication outcomes, particularly through training evaluations. A 2010 simulation-based study by Park et al. with emergency medicine residents showed that SPIKES training led to higher patient satisfaction ratings in simulated bad news scenarios and improved information conveyance post-training.^[38] Quantitative evidence supports the protocol's benefits for learner outcomes. A 2023 systematic review by Mahendiran et al., analyzing 37 studies, confirmed that SPIKES training is associated with improved learner satisfaction, knowledge, and performance in breaking bad news, though studies on direct patient outcomes like anxiety remain limited.^[39] Research on training efficacy highlights SPIKES' role in building clinician skills. A 2020 study by Vermylen et al. in Academic Medicine evaluated simulation-based mastery learning for breaking bad news among internal medicine sub-interns, finding significant improvements in performance on standardized checklists (from 65% to 94% accuracy). This simulation approach proved effective in preparing learners for clinical consultations.^[40] Surveys reflect the protocol's integration into medical education. SPIKES is widely adopted in training programs for breaking bad news, underscoring its role in preparing clinicians.

Limitations and Criticisms

Critics have argued that the linear, step-by-step structure of the SPIKES protocol can impose rigidity on interactions, potentially making conversations feel scripted and less spontaneous, which may hinder authentic clinician-patient connections. This formulaic approach risks reducing the patient to an object in an "I-It" relationship rather than fostering a more relational "I-Thou" dynamic essential for empathetic communication. Furthermore, the protocol's emphasis on a single, structured interview overlooks the reality that breaking bad news often unfolds over multiple encounters, limiting its applicability in ongoing care settings. The evidence base supporting SPIKES remains limited, with most studies focusing on learner outcomes rather than rigorous randomized controlled trials measuring patient-centered impacts like reduced anxiety or improved satisfaction. A 2009 systematic review found that fewer than 2% of studies on breaking bad news protocols included well-designed evaluations with direct patient outcome data, highlighting significant gaps in empirical validation. For instance, a 2014 evaluation in Germany by Seifart et al. revealed only 46.2% patient satisfaction with SPIKES-based delivery, underscoring inconsistencies in real-world effectiveness.^[41] In diverse cultural contexts, SPIKES faces equity challenges, particularly its "invitation" step, which assumes direct patient involvement but may conflict with norms prioritizing family-centered decision-making and indirect disclosure to protect the patient from distress. In many non-Western societies, family members often mediate bad news to align with collective values, and overriding this can erode trust or cause harm; studies in regions like Pakistan indicate a strong preference among families for withholding full disclosure from patients to preserve hope and family harmony.^[42] Comparisons with narrative-based approaches in palliative care suggest SPIKES is less flexible for incorporating patients' personal stories and evolving emotional needs, potentially limiting its depth in holistic end-of-life discussions. Narrative medicine, which emphasizes attentive listening to illness narratives, has been proposed as a complementary or alternative framework to enhance relational depth beyond structured protocols.

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Best practice guidelines for communicating to parents the diagnosis ...
The paediatric adapted SPIKES protocol provides a framework for good communication. Clinicians should support parents to shift from “watchful waiting” to ...
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Delivering Bad News and Discussing Surgical Complications
Dec 15, 2016 · S: Setting up the interview, including preparing and planning of the space, the presence of others, the seating arrangements, and managing time ...
[40]
Physicians' Perceptions and Suggestions for the Adaptation of a US ...
Cultural adaptations in expression and response to emotion may be required to maximize its efficacy in Japan. To meet the needs of clinical practice in Japan, ...
[41]
Communication strategies used by medical physicians when ...
Nov 22, 2023 · This questionnaire was based on a Brazilian adaptation of the Setting-Perception-Invitation-Knowledge-Emotions-Strategy (SPIKES) tool, the ...<|separator|>
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https://pubmed.ncbi.nlm.nih.gov/34125778/