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Checkout.com

Checkout.com is a London-based global digital payments company founded in 2012 by , specializing in end-to-end payment processing solutions that enable businesses to accept, manage, and optimize payments across multiple channels and currencies. The company operates as a with local acquiring capabilities in over 50 countries across , , the , and , supporting more than 150 currencies and serving a diverse clientele including major enterprises like , , and . Checkout.com's platform integrates a single for payment acceptance, prevention, , tools, and intelligent routing to maximize success rates and . Headquartered in with 19 offices worldwide, the company has expanded significantly, including a new office in 2025 to bolster North American operations, and achieved status through a Series D funding round in 2022 that valued it at $40 billion. Focused on customer-centric innovation, Checkout.com powers digital economies by delivering scalable solutions for , , and on-demand services, processing billions in transactions annually while prioritizing data-driven insights and global regulatory adherence.

History

Founding and early years

Checkout.com was originally founded in 2009 as Opus Payments by in , with an initial focus on providing payment processing services to merchants in and across . Pousaz, a Swiss entrepreneur born in Geneva in 1981, dropped out of university studies in mathematical engineering at the to pursue surfing in before entering the payments industry. In 2006, he joined International Payments Consultants, where his experience highlighted significant inefficiencies in cross-border payment processing, inspiring him to launch Opus Payments to address these challenges in emerging markets. During its early years, Opus Payments concentrated on simplifying online payments for businesses in , handling initial transaction volumes without relying on major external funding and bootstrapping operations to build a profitable . Around 2012, the company relocated its headquarters to to better access the European market, marking a strategic shift ahead of its rebranding to Checkout.com.

Rebranding and global expansion

In 2012, Opus Payments underwent a significant to Checkout.com, marking a strategic toward a more technology-driven identity focused on providing comprehensive online payment solutions for global merchants. This change was driven by founder Guillaume Pousaz's vision to build a unified platform that addressed the complexities of cross-border payments, coinciding with the relocation of the company's headquarters from to to better access European markets and regulatory frameworks. Following the rebrand, Checkout.com launched its core product offerings, including an that enabled merchants to accept through a single integration supporting multiple currencies such as USD, EUR, GBP, CAD, and AUD, alongside basic detection tools to mitigate risks in online transactions. The platform was designed as a full-stack solution, combining functionality with processing and acquiring capabilities, allowing businesses to handle international payments more efficiently without relying on fragmented third-party services. This early emphasis on a developer-friendly laid the foundation for scalable integrations, distinguishing Checkout.com from traditional payment processors. The company's global expansion accelerated post-rebranding, beginning with deeper penetration into markets after establishing its base and securing a acquiring license in 2012, which facilitated compliance with the and enabled local processing. By 2013, Checkout.com entered the , starting with the UAE to capitalize on emerging opportunities, followed by further growth and initial forays into other regions. This timeline supported the buildup of a technology stack, including hiring an initial engineering team to develop in-house systems for high-volume transaction handling and real-time fraud prevention, ensuring scalability as client volumes increased. By the late , these efforts culminated in the platform's ability to process payments in over 150 currencies, solidifying Checkout.com's position as a global payments provider.

Recent developments and challenges

During the surge prompted by the , Checkout.com experienced rapid growth from 2020 to 2022, raising $1 billion in a Series D funding round in January 2022 at a $40 billion valuation, which represented a significant increase from its $15 billion valuation in 2021 and marked a tripling from earlier rounds amid heightened demand for digital payments. This period saw the company capitalize on the global shift to online transactions, processing volumes that supported its expansion into new markets. By the end of 2024, Checkout.com reported 45% year-on-year net revenue growth in its core business, reflecting sustained momentum from this boom. In 2023, the company faced operational challenges, including the departure of six senior executives over nine months and reports of stealth layoffs involving dozens of employees, as well as around 80 layoffs in late 2023, to address cost inefficiencies. These adjustments were part of broader efforts to enhance compliance by reducing exposure to high-risk customers, which contributed to revenue declines and prompted further workforce reductions. From 2023 to 2025, Checkout.com shifted toward recovery, achieving profitability by the end of 2024 and targeting over 30% net revenue growth for 2025 while forecasting more than $300 billion in total payment volume. In September 2025, the company launched an employee share buyback program at a $12 billion internal valuation, up from $9.35 billion in 2023 but down from its 2022 peak, to provide liquidity without pursuing an IPO. Key 2025 milestones included surpassing $10 billion in additional merchant revenue through its AI-powered Intelligent Acceptance tool, which optimizes payment approvals and has generated $1 billion every 35 days for clients like and since its 2023 launch. The company also expanded in by opening a office in February 2025, enhancing local operations to serve growing demand in the region, and in October 2025 secured a merchant acquirer limited purpose bank charter in to accelerate growth.

Products and services

Payment processing platform

Checkout.com's payment processing platform serves as the foundational infrastructure for merchants to accept and manage online transactions globally. The core platform is built around modular REST APIs that enable seamless integration with various systems, allowing developers to customize payment flows without extensive reconfiguration. It also provides SDKs for backend, mobile ( and ), and frontend applications, facilitating secure payment processing while adhering to PCI DSS compliance by tokenizing sensitive data. These tools support direct plugins for popular platforms such as , , and , streamlining setup for online stores and reducing time-to-market for payment acceptance. The platform's transaction capabilities are designed to handle diverse payment methods and optimize for international commerce. It supports over 150 processing currencies, enabling merchants to accept payments in local denominations across over 50 countries to minimize fees and abandonment. In-country acquiring is available in 55 countries, allowing transactions to route through local networks for faster authorization and lower interchange costs. Key features include instant payments via digital wallets and bank transfers, and eCheck for U.S.-based direct debits, and acceptance of major credit and debit cards from networks like , , and . Additionally, recurring billing is facilitated through stored card details or instruments, supporting subscription models by automating subsequent charges while maintaining customer authorization compliance. A standout component is the payouts system, which unifies domestic and cross-border disbursements through a single integrated into the broader Unified Payments framework. This allows merchants to initiate payouts to accounts or cards in multiple currencies and geographies via one endpoint, leveraging local routing for efficiency and reducing operational complexity. The system supports nearly 20 settlement currencies and provides a for balance tracking, helping businesses manage across with minimized fees. To ensure reliability at scale, the platform incorporates self-healing proprietary technology that automatically detects and resolves issues, enhancing uptime and performance during peak loads. As a cloud-native with multiple availability zones, it offers high against failures, processing billions in transaction volume annually without . Developer-friendly tools, including comprehensive , environments, and rate limit management, further support scalable integrations for high-volume enterprises.

Advanced features and integrations

Checkout.com provides robust fraud detection and authentication capabilities through its AI-powered Fraud Detection Pro engine, which performs real-time by analyzing billions of transactional points from its global network to identify emerging fraudulent patterns. This machine learning-based solution allows merchants to implement customizable rules, lists, and velocities for proactive prevention, leveraging both hard and soft for enhanced accuracy. Complementing this, the supports across all connected acquirers, ensuring compliance with security standards while minimizing friction in payment flows. In April 2025, Checkout.com launched a face that uses AI-driven facial matching and liveness detection to verify and re-authenticate users in seconds, strengthening verification for returning customers. The company's Intelligent Acceptance suite builds on its core payment processing to deliver specialized optimization tools aimed at improving rates and revenue. Central to this are features like the Forward , which handles pre-processing optimizations such as messaging and routing; Remember Me, enabling customers to securely store and reuse card details across Checkout.com's merchant network for one-click payments; and , a no-code customizable checkout page that streamlines the . Pilots of these tools, particularly integrated with Remember Me launched in October 2025, have demonstrated up to a 70% reduction in checkout times, 22% fewer authentication challenges, and a 7% uplift in acceptance rates. Overall, Intelligent Acceptance has unlocked more than $10 billion in additional merchant revenue by March 2025 through over 60 million daily real-time optimizations. Beyond core security and optimization, Checkout.com facilitates additional services including support for coupons, discounts, promotions, and gift cards, allowing merchants to integrate these elements directly into experiences to drive sales. The platform also employs for advanced routing and optimization, dynamically selecting the optimal path for each transaction to maximize approval rates, reduce costs, and enhance cross-border efficiency based on historical and . In a key 2025 technology update, Checkout.com entered a multi-year partnership with in October, integrating Azure's cloud infrastructure to bolster and capabilities for processing payment data at scale across merchants. This collaboration leverages Azure's and global footprint to accelerate transaction speeds, improve security, and enable more sophisticated -driven insights, ultimately supporting enterprise-grade payment performance.

Funding and financials

Investment rounds

Checkout.com's funding journey began with its first external investment in May 2019, when it raised $230 million in a led by and . This funding, the largest Series A for a at the time, was primarily aimed at enhancing the company's technology infrastructure and supporting initial product development to scale its capabilities across . In June 2020, the company secured $150 million in a Series B round led by , with participation from existing investors including , , and Blossom Capital. This investment tripled Checkout.com's valuation to $5.5 billion and was directed toward accelerating global expansion, including deeper penetration into markets outside and bolstering its engineering and compliance teams. The following year, in January 2021, Checkout.com raised $450 million in a Series C round led by , alongside investors such as and . Valuing the company at $15 billion, this round focused on further global growth, product innovation, and team expansion to meet rising demand for its payment solutions. Checkout.com's largest funding event came in January 2022 with a $1 billion Series D round, led by Altimeter Capital and including participants like Dragoneer Investment Group, Franklin Templeton, GIC, , , and Tiger Global. This brought the company's total funding to approximately $1.83 billion and established a $40 billion valuation, with proceeds earmarked for a significant push into the U.S. market, including hiring top talent and enhancing localized payment features. Since the Series D, Checkout.com has not pursued additional external funding rounds. However, in September 2025, the company initiated an employee buyback program at a $12 billion valuation to facilitate for staff and retain key talent amid a challenging economic environment for valuations.

Valuation and revenue

Checkout.com achieved a peak valuation of $40 billion in early 2022 following its Series D funding round, positioning it as one of Europe's most valuable startups at the time. By September 2025, the company's internal valuation had declined to $12 billion through an employee buyback program, reflecting broader market corrections in the sector and a recalibration of expectations post-2022. This adjustment marked an approximately 70% drop from its high but represented a 28% increase from the $9.35 billion valuation set in 2023. In 2024, Checkout.com reported 45% year-over-year net revenue growth in its , driven by expanded volumes, and concluded the year profitably for the first time since its rapid phase. For 2025, the company has set a target of 30% net revenue growth while prioritizing sustained profitability, supported by operational efficiencies and product enhancements. These milestones underscore a recovery trajectory after a period of moderated growth in 2023 amid economic headwinds. Key growth drivers include the ongoing boom, with Checkout.com projecting over $300 billion in total payment processing volume for 2025, fueled by high-volume merchants in sectors like and digital services. In 2024, more than 40 merchants processed over $1 billion each annually on the platform, contributing significantly to revenue expansion and highlighting the company's role in scaling large-scale online transactions. Checkout.com's financial strategy has evolved from a growth-at-all-costs approach to one emphasizing profitability and disciplined scaling, including a planned 15% headcount increase in 2025 to bolster global operations and innovation. This shift, informed by lessons from prior funding rounds that enabled initial hypergrowth, allows the company to balance expansion with financial resilience in a maturing landscape.

Corporate structure

Leadership and governance

with Pousaz serving as CEO since inception and overseeing the company's strategic direction in the fintech sector. Under his leadership, Checkout.com has grown into a global payments platform emphasizing scalability and technological integration. The executive team includes key roles such as Chief Technology Officer Mariano Albera, Chief Product Officer Meron Colbeci, and Chief Operating Officer Jenny Hadlow, who oversees revenue operations, merchant support, and customer journey functions. In 2023, former Chief Financial Officer Céline Dufétel transitioned to the role of President and COO, retaining her COO responsibilities while focusing on U.S. market disruption and expansion to compete with rivals like Stripe; Dufétel later departed in 2024 for personal reasons. Philip Symes serves as CFO. As a , Checkout.com maintains a structure centered on its , which comprises five members including independent directors such as Mike Benchimol and Adrian Charles Asher, alongside representatives from major investors like and from prior funding rounds. The board emphasizes compliance-driven decision-making, aligning with the company's operations in a highly regulated payments industry where adherence to standards like PCI DSS is paramount. In 2023, Checkout.com experienced significant internal changes, including the departure of six executives who reported directly to Pousaz within the first nine months, part of broader post-boom adjustments amid economic pressures and a pivot toward efficiency. These shifts coincided with stealth layoffs affecting dozens of roles weekly, reflecting efforts to streamline operations following rapid growth.

Global operations and partnerships

Checkout.com is headquartered in London, United Kingdom, at Wenlock Works on Shepherdess Walk. The company maintains 19 offices worldwide to support its global operations, including locations in Paris, New York, San Francisco, Dubai, Hong Kong, Shanghai, Tel Aviv, Tokyo, São Paulo, and Atlanta. Originating with an early expansion into Singapore to tap into Asian markets, Checkout.com has since broadened its footprint across six continents, establishing these sites to facilitate local acquiring and regulatory compliance in key regions. In February 2025, the company opened a new office in San Francisco to accelerate its North American growth, followed by an Atlanta office in October 2025 to support U.S. payment and banking services. The company's operational scale enables domestic processing in 55 countries and support for 145+ currencies, allowing it to serve enterprise merchants globally. Notable clients include , Europe's leading second-hand fashion marketplace, which leverages Checkout.com for high-performance payments across multiple markets, and , which has achieved a 6% uplift in card transaction acceptance rates through the partnership. Key partnerships have bolstered Checkout.com's capabilities in payment optimization and infrastructure. In February 2020, the company acquired French startup ProcessOut, its first acquisition, to enhance payment routing and data analytics for international processing. In October 2025, Checkout.com entered a multi-year technology collaboration with , adopting Azure's cloud infrastructure to integrate AI-driven enhancements for faster, more secure enterprise payments. Strategic alliances with e-commerce platforms and payment networks further enable seamless integrations and market expansion. For instance, in April 2025, Checkout.com partnered with for global payment acquiring to deliver frictionless experiences for millions of users. Additional ties include a July 2025 agreement with for card issuing services and an October 2025 collaboration with to scale acquiring in key regions using local expertise. These partnerships with platforms like and support localized digital payments in over 30 markets, prioritizing reliability for advertisers and shoppers.

Controversies and legal matters

Regulatory compliance issues

Checkout.com maintains a robust compliance framework centered on adherence to global legal standards, industry regulations, and payment card schemes such as and , with a zero-tolerance policy for illegal activities. As part of its strategy, the company has terminated relationships with high-risk clients, notably ending its contract with cryptocurrency exchange in August 2023 due to concerns over and regulatory actions against the exchange. This decision reflected broader efforts to mitigate exposure to high-risk sectors amid increasing regulatory scrutiny from authorities like the U.S. Securities and Exchange Commission and Department of Justice. The company has faced ongoing scrutiny over its historical ties to the adult entertainment industry, including processing payments for platforms like and , which are often classified as high-risk due to potential for chargebacks and reputational issues. These connections have been linked to entities, such as Renderwison, a Cyprus-based firm introduced to Checkout.com in 2018 and associated with services like the app Hitwe, which operated until at least 2021. Checkout.com's prohibited activities policy bans and obscene materials but initially did not explicitly address services; in response to revelations from a 2023 by Uswipe seeking commissions on Renderwison-related revenue, the company updated its terms in May 2025 to explicitly prohibit such payments. Checkout.com has stated that the adult sector now represents a "very minuscule part" of its portfolio, emphasizing strict compliance measures to avoid illegal activities. In handling the cryptocurrency market, Checkout.com has proactively reduced services to high-risk customers under regulatory pressures, with the 2023 Binance termination marking a significant step that reduced crypto-related processing to approximately 4% of its total volume. This move aligned with global crackdowns on crypto firms, including and U.S. investigations into anti-money laundering practices, prompting the company to prioritize lower-risk merchant relationships. In 2025, Checkout.com enhanced its compliance capabilities through a strategic partnership with , integrating the cloud platform's with its AI-powered payments engine to improve , , and scalability for regulatory adherence. This collaboration supports enterprise-grade trust in digital payments, enabling better monitoring of transactions while complying with standards like PCI DSS 4.0.

Litigation and disputes

In 2023, Checkout.com terminated its contract with cryptocurrency exchange , citing regulatory actions, orders in relevant jurisdictions, and compliance concerns including potential risks. The decision was part of broader efforts to mitigate risks associated with high-profile partners amid increasing scrutiny from regulators. Binance responded by disputing the grounds for termination and indicating it was considering legal action, though no formal lawsuit was publicly filed. In November 2023, payments Uswipe filed a against Checkout.com in London's , alleging unpaid commissions from a 2018 introduction to Renderwison, a entity linked to adult entertainment and vice industry services such as mail-order bride platforms and payment processing for . The case, ongoing as of 2025, seeks disclosure of Checkout.com's financial records to quantify revenue generated through Renderwison, potentially in the millions based on a percentage of transaction volumes. Checkout.com ceased its relationship with Renderwison in 2023 and has not yet filed a defense in the proceedings. By late 2025, Checkout.com had no major resolved litigation cases, though these disputes highlighted reputational risks and operational challenges in servicing high-risk sectors like and adult entertainment. The Binance matter saw no public escalation into formal litigation, resulting in partial resolution through the contract's end without further .

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