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Queue

"Queue" (/kjuː/) is an English word with multiple meanings, derived from the queue ("tail"), ultimately from Latin cauda ("tail"). It most commonly refers to a line or of , vehicles, or items arranged in order, especially while waiting to be served or processed on a first-come, first-served basis (first-in, first-out). This usage is particularly prevalent in , where "to queue" means to join or stand in such a line, contrasting with "line" or "line up" in . Historically, "queue" denoted a plait or of hanging from the back of the head, like a , a associated with 18th- and 19th-century , particularly men's wigs. In and , it appears in , , and representations of , such as management. In and , a queue is an modeling ordered collections following the FIFO principle, with applications in algorithms, operating systems, and . Specialized uses include railroad operations (e.g., shunting lines) and as a unit of measure in some contexts.

Etymology and Language

Word Origin and Evolution

The word "queue" originates from the Latin cauda, meaning "tail," which evolved through cōda into cue or coë, also denoting a . This French form entered English in the late 15th century, initially referring to a tail-like ; the sense of a plait of , such as a hanging from the back of the head, emerged in the . By the , the term retained its association with hairstyles in English ; for instance, Johnson's A Dictionary of the English Language (1755) defined it as a "plait of " or , reflecting its primary usage at the time for personal adornment rather than social organization. The metaphorical extension to a line of or objects resembling a emerged in the 19th century, with the first recorded use for a waiting line appearing in Thomas Carlyle's The French Revolution: A History (1837), describing crowds forming orderly tails during the upheavals. The word's adoption in for denoting orderly waiting lines gained prominence during and after the , as and factory systems necessitated structured lines for services and , solidifying the term's practical . English borrowed the word and adapted its to /kjuː/ from the original /kø/, reflecting the linguistic influence from Norman on vocabulary. In the 20th century, "queue" further evolved in service and administrative contexts, particularly in Britain, where it became synonymous with everyday waiting in shops, transport, and bureaucracy, often contrasted with the American preference for "line." This shift highlighted the word's transition from a literal tail or braid to an abstract representation of sequential order.

Linguistic Variations and Usage

In , the word "queue" is pronounced /kjuː/, while in , it is typically /kjuː/, though the term itself is far less commonly used for a waiting line, with "line" serving as the preferred equivalent. The original word "queue," meaning "," is pronounced [kø]. Spelling variations of the include "queuing" and "queueing," both accepted in , though "queueing" is the preferred form in British usage to maintain the word's etymological double vowels and avoid confusion with other terms. Related phrases like "queue up" mean to form or join a line, a usage common in British English since the early 20th century. Regional differences in usage are pronounced: "queue" is the standard term in and English for a line of people or vehicles waiting, as in "join the queue," reflecting a cultural emphasis on orderly waiting established by the . In , "line" predominates for everyday waiting scenarios, such as "get in line," but "queue" persists in technical or formal contexts like and . Idiomatic expressions highlight cultural nuances, such as "jump the queue," meaning to cut in line ahead of others, a phrase that gained prominence in the UK during post-World War II rationing when orderly queuing became a social norm amid shortages. Another is "tail end of the queue," referring to the last position in a line, evoking the word's historical association with a tail. In modern global English, "queue" has adapted to digital contexts, particularly where a "Twitter queue" (now X) denotes a series of scheduled posts that publish automatically over time, a practice that emerged in the with the rise of management tools like .

Social and Everyday Contexts

Waiting Lines in Crowd Control

In crowd control, a queue refers to an ordered line of people or vehicles adhering to the first-in, first-out () principle, where the first arrival is served first to ensure fairness and orderly progression. This social application of FIFO minimizes conflicts by establishing a clear sequence, commonly seen in public spaces to manage access to limited resources or services. The practice of queuing emerged in early 19th-century amid and industrialization, particularly in banks and shops where growing customer volumes necessitated structured waiting to replace chaotic scrambles. It became more formalized during in the UK, as of food and goods led to widespread long lines outside shops and public services, enforced by oversight and civilian compliance to prevent disorder amid shortages. Queues at this time symbolized national resilience, with women often waiting hours for essentials like butter or sugar. Queues in crowd control vary by context, including single-file pedestrian lines for events or services, vehicle queues at toll booths or border crossings to regulate traffic flow, and virtual queues using mobile apps that allow users to join remotely without physical presence. A prominent example of virtual queuing is Disneyland's FastPass system, launched in 1999, which issued timed tickets to bypass standby lines for attractions. Management techniques emphasize prevention of chaos through physical barriers like stanchions and ropes to guide flow, clear signage directing patrons, and dedicated staff to monitor adherence and resolve issues. Key metrics include queue length to assess congestion and average wait time to evaluate efficiency, often tracked via sensors or staff observations. Psychological factors influence queue tolerance, with cultural variations evident in higher patience among crowds—rooted in values of and —compared to more impatient responses in the , where disruptions like line-cutting are more common. Studies indicate that retail queues typically last 5-10 minutes on average, a duration that balances service without excessive frustration for most patrons. Everyday examples include lines, where passengers form extended pedestrian queues screened by barriers and staff, and supermarket checkouts, managed with multiple lanes to reduce wait times. The from 2020 prompted spaced queuing protocols, with markings on floors and barriers enforcing 6-foot distances to curb virus transmission in high-traffic areas like stores and . This adaptation reduced crowding but extended perceived wait times due to enforced gaps.

Social Behaviors and Queue Management

In individualistic cultures, such as those in societies, queuing operates under an implicit of first-in, first-out () ordering, which promotes equity by ensuring that arrival order determines service sequence. This norm fosters a among participants to maintain order without formal oversight, relying instead on mutual respect for personal space and position. typically occurs through subtle social pressures, including disapproving glares from those behind the violator or direct verbal corrections to reaffirm the rule, thereby preserving group without escalating to . Queue-jumping, the act of bypassing others in line, disrupts this equilibrium and has been examined in sociological . These studies highlighted how such behaviors provoke immediate backlash, underscoring the queue as a microcosm of . Cultural variations further shape responses; for instance, queue-jumping garners stronger disapproval in the UK, where rigid adherence to order is emphasized, compared to , where more permissive social dynamics allow greater flexibility in line formation. Prolonged waiting in queues often triggers psychological strain, manifesting as that can escalate to "queue rage," a term describing intense or toward the situation or others in line. Research indicates that this response stems from perceived unfairness and loss of control, with extended waits amplifying and negative emotions like impatience. To mitigate these effects, service providers have introduced distractions such as queue-side televisions, a practice adopted in banks and similar venues since the to occupy waiters' and reduce perceived duration. Effective queue management incorporates strategies like priority queuing, which allocates dedicated lanes or slots for vulnerable groups, such as the elderly and disabled, to enhance and fairness. In supermarkets, this includes reserved entry times or front-of-queue access for these individuals, a policy formalized to comply with equality laws and reduce physical strain. Technological innovations, such as the virtual queuing app launched in 2008, further streamline processes by enabling mobile check-ins, allowing users to join lines remotely and receive wait-time notifications, thereby minimizing on-site congestion. Economically, unmanaged queues lead to customer abandonment, with studies showing that 73% of customers abandon their purchases if wait times exceed five minutes, directly impacting revenue through lost sales. Businesses counter this by optimizing queue designs to retain customers, while historical events like the UK miners' strike illustrate queues' role in broader social disruptions, as striking communities formed long lines for food aid amid shortages, exacerbating tensions during labor protests. Demographic factors influence queue experiences. Children, meanwhile, are introduced to queuing etiquette early in school systems, where structured line-forming activities teach discipline, patience, and respect for others, embedding these behaviors as foundational social skills.

Arts, Culture, and Media

Historical Hairstyle

The queue hairstyle, characterized by long hair gathered and tied into a braided ponytail at the nape of the neck, often powdered for a white appearance, emerged as a prominent men's fashion in 17th-century France under King Louis XIV. The Sun King, facing early hair loss around age 17, employed dozens of wigmakers to create elaborate perukes that covered his scalp, with the rear section styled as a queue to manage the length practically while maintaining courtly elegance. This style symbolized aristocratic refinement and hygiene concerns of the era, as wigs allowed frequent cleaning without altering natural hair. In , the queue held profound cultural and political significance during the (1644–1912), where it was originally a traditional Manchu hairstyle adopted as a marker of ethnic identity. Following the Manchu conquest, the 1645 Tifayifu edict mandated its adoption by all male subjects, including , requiring the shaving of the forehead and temples while braiding the remaining back hair—a visible sign of submission to Manchu rule enforced through severe penalties for noncompliance. The style spread to 18th-century via and cultural exchange, influencing uniforms where soldiers tied their hair into queues for neatness during combat and drills, often as part of powdered wigs. Queues were constructed from human hair or for durability and texture, frequently powdered with rice starch or flour to achieve the fashionable pale sheen and absorb oils. Common variations included the "club queue," a compact, shortened for everyday wear; the "ramillies," featuring front curls and a spiraled queue inspired by practicality after the 1706 ; and the "bagwig," where the queue was enclosed in a black pouch to protect clothing from residue. These could extend up to two feet in length, though shorter versions predominated in professional settings. The queue's popularity waned in following the of the 1790s, as revolutionaries rejected aristocratic symbols like powdered wigs in favor of cropped, natural haircuts symbolizing equality and simplicity—by 1800, short styles dominated civilian and military fashion. In , the queue faced growing resistance as a emblem of foreign domination, culminating in mass cuttings during the 1911 Xinhai Revolution, which overthrew the Qing and ushered in republican modernization. Prominent wearers included , who eschewed full wigs but powdered and queued his natural hair for formal portraits and military command, aligning with standards. Napoleon Bonaparte sported a short queue in his early career portraits from the , reflecting revolutionary-era transitions before favoring the "Titus cut." Surviving 18th-century examples, such as horsehair wigs with attached queues and protective silk bags, are housed in institutions like London's Victoria & Albert Museum, offering insights into craftsmanship and social norms. Today, the queue appears sporadically in historical reenactments of 18th-century European battles and Qing-era ceremonies, where participants replicate the style for authenticity using period-inspired materials.

Representations in Entertainment and Media

In film and television, the queue hairstyle has been depicted as a symbol of historical and cultural identity in period dramas set during China's Qing dynasty. Bernardo Bertolucci's The Last Emperor (1987) portrays the life of Puyi, the final emperor, including scenes of Manchu courtiers and officials wearing the distinctive queue, highlighting its role in imperial tradition and eventual obsolescence following the dynasty's fall. The film uses these visual elements to underscore themes of modernization and loss, drawing on authentic Qing-era aesthetics for authenticity. Literature has frequently employed the queue as a for , , and . Charles Dickens' Oliver Twist (1838) illustrates the drudgery of Victorian through scenes in the parish , where orphaned children line up in rigid queues for meager rations of , emphasizing the dehumanizing effects of institutional waiting and . This portrayal critiques the Poor Law system, using the queue to symbolize enforced submission and the erasure of individual agency among the destitute. More contemporarily, Basma Abdel Aziz's The Queue (2013), a dystopian set in an unnamed authoritarian society, centers on an endless line of citizens waiting before a cryptic for approvals and services, serving as an for post-revolutionary and in . The narrative explores how prolonged queuing erodes personal freedoms, blending Kafkaesque absurdity with real-world political critique. In other media, the concept of queuing appears in interactive formats that simulate social dynamics. The board game Kolejka (English title: Queue, released in 2011 with international editions around 2014) recreates everyday life in late communist Poland, where players manage shopping lists and navigate event cards representing queue disruptions like "This isn't your place" or government interventions, teaching the frustrations of scarcity and informal networks. Video games often incorporate queue mechanics for player matching; League of Legends, launched in 2009 by Riot Games, uses matchmaking queues to pair players of similar skill levels in ranked and normal modes, with typical wait times under 60 seconds to balance fairness and accessibility. These systems prioritize team composition and position preferences, reflecting broader computational principles of orderly resource allocation. Publications have also adopted "queue" in their titles to evoke themes of anticipation and technical depth. ACM Queue, a practitioner-focused magazine published by the Association for Computing Machinery since 2003, featured articles on , distributed systems, and , using the title to suggest a steady flow of innovative insights for developers. Its bimonthly issues, including columns on real-world problem-solving, positioned it as a key resource for bridging theory and practice in . The queue motif in media often carries cultural resonance, particularly in satirical contexts that exaggerate waiting as a national trait or societal ill. Abdel Aziz's novel, for instance, amplifies bureaucratic absurdity to comment on authoritarian control, influencing discussions on post-Arab Spring governance.

Mathematics and Computing

Abstract Data Type

In computer science, a queue is an abstract data type that represents an ordered collection of elements adhering to the first-in, first-out (FIFO) principle, where elements are inserted at the rear and removed from the front. This structure ensures that the earliest added element is the first to be processed, mimicking real-world line formations. The core operations of a queue include enqueue, which adds an element to the rear in constant time O(1) for efficient implementations; dequeue, which removes and returns the front element, also in O(1) time; peek, which inspects the front element without removal in O(1) time; and checks for emptiness or fullness, both achievable in O(1) time. These operations maintain the integrity of the order while supporting basic state queries. Queues can be implemented using or linked lists. In an array-based , a fixed-size of n uses front and rear pointers to track positions; to prevent space wastage from linear shifting, a circular queue wraps around the array ends, enabling amortized O(1) operations for enqueue and dequeue. A linked list-based employs nodes each containing and a next pointer, allowing dynamic resizing without predefined ; enqueue appends to the , and dequeue removes from the head, both in O(1) time, with overall O(n) for n elements. Both approaches achieve amortized O(1) time for standard operations and O(n) space usage. Common variants extend the basic queue. A modifies the structure to remove elements based on priority rather than FIFO order, often implemented with heaps for O(log n) insertion and removal. A (deque) permits insertions and deletions at both ends, supporting operations like push_front and pop_back in O(1) time via doubly linked lists or specialized arrays. Queues find applications in task scheduling, such as managing print jobs where tasks are enqueued upon submission and dequeued for processing in arrival order. They are also essential in graph algorithms like (BFS), which explores level by level. The BFS initializes an empty queue and enqueues the starting ; while the queue is not empty, it dequeues a , processes it, and enqueues its unvisited neighbors:
initialize queue Q
enqueue start node to Q
mark start as visited
while Q is not empty:
    dequeue u from Q
    for each neighbor v of u:
        if v not visited:
            enqueue v to Q
            mark v as visited
This ensures all nodes at distance k are processed before those at k+1. The queue concept emerged in the 1940s with early batch-processing computers, where job scheduling required ordered execution to manage limited resources efficiently. It was formalized in Donald Knuth's seminal work The Art of Computer Programming, Volume 1: Fundamental Algorithms (1968), which provided rigorous analysis of queue operations and implementations.

Queueing Theory

Queueing theory is a branch of operations research and applied probability that studies the behavior of waiting lines, or queues, where arrivals and service times are random processes. It models systems involving customers arriving at a rate λ (the arrival rate) and being served at a rate μ (the service rate), with utilization ρ = λ/μ representing the fraction of time the server is busy. The field originated in the early 20th century, pioneered by Danish mathematician Agner Krarup Erlang, who developed the first queueing models in 1909 to analyze congestion in the Copenhagen Telephone Exchange, leading to the Erlang distribution for call holding times and Erlang formulas for traffic engineering. These foundational works addressed probabilistic aspects of telephone traffic, establishing queueing theory as essential for optimizing service systems with stochastic elements. Key models in use (A/B/c), where A denotes the arrival process, B the service time distribution, and c the number of . The M/M/1 model assumes arrivals (M for Markovian), service times, and a single , applicable to systems like simple call centers. For multiple , the M/M/c model extends this, allowing analysis of parallel handling service under arrivals. A fundamental result across models is , which states that the number of items in the L equals the arrival λ times the time spent in the W, expressed as L = λW; this holds under steady-state conditions for broad queueing systems without assuming specific distributions. For the M/M/1 queue, when ρ < 1 for stability, the queue length (excluding the item in service) is L_q = ρ² / (1 - ρ), and the waiting time in queue is W_q = ρ / (μ (1 - ρ)). Performance metrics include the probability that the is , given by 1 - ρ, and for finite-capacity queues like M/M/1/K, the overflow probability (fraction of arrivals turned away) is (1 - ρ) ρ^K / (1 - ρ^{K+1}). Queueing theory finds applications in telecommunications, such as dimensioning call centers using Erlang C formula for wait probabilities, and in manufacturing for analyzing assembly line bottlenecks via M/M/c models. Simulation tools like Simul8, introduced in the 1990s, enable practical modeling of complex queueing systems by allowing users to build and run discrete-event simulations for performance prediction. Extensions include networks of queues, such as Jackson networks developed in the 1950s, which decompose open networks of M/M/1 queues into independent nodes under product-form stationary distributions, facilitating analysis of interconnected systems like computer networks. Non-Markovian models, such as G/G/1 for general independent arrivals and services with a single server, address more realistic scenarios using approximations like the Kingman formula for waiting times, though exact solutions are often intractable. In recent developments during the 2020s, has integrated with for dynamic control in ride-sharing platforms, where models optimize pricing and dispatching to manage rider-driver queues; for instance, surge pricing in employs queueing-based algorithms to balance , reducing wait times while maximizing throughput as analyzed in queueing-theoretic frameworks.

Specialized and Historical Uses

Railroad Operations

In railroad operations, a queue refers to a line or of freight or trains waiting for processing, such as to locomotives, shunting to other tracks, or outbound departure. This term is applied in yard to describe ordered arrangements of cars held for service, distinct from random storage. A queue track, often part of a , holds these cars in a specific to facilitate efficient . The concept of queuing in railways traces back to 19th-century operations on lines. In modern hump yards, such as those operated by BNSF, incoming freight cars are pushed over an artificial hill and released individually, using to roll them into designated classification tracks where they form queues by destination or commodity type. This gravity-based sorting minimizes manual switching and builds outbound trains from queued segments. Electronic queuing systems enhance efficiency in contemporary intermodal facilities; for instance, Union Pacific has employed simulation models for yard queuing since the early 2000s to optimize car flow and reduce delays. These systems track car positions and predict availability, replacing manual coordination with digital reservations, as in Union Pacific's Intermodal Terminal Reservation System introduced in 2019. Safety protocols govern queue management to prevent accidents, including limits on the number of cars per to avoid overloads. The Federal Railroad Administration's Track Safety Standards help ensure overall safety during shunting and coupling. At major ports like Long Beach, queues form in yards for loading onto trains, handling over 9 million twenty-foot equivalent units (TEUs) annually and contributing to delays, as evidenced by congestion during the 2021 global disruptions. The Port of Long Beach's Pier B On-Dock Support Facility, under development since 2024, aims to triple on-dock capacity to nearly 5 million containers yearly, reducing queuing times. Railroad operations include aligning and assembling cars or in sequence for departure, contrasting with sidings, which are auxiliary tracks primarily for passing or temporary storage rather than ordered waiting. This distinction ensures ordered waiting supports operational while sidings maintain mainline clearance.

Measurement Unit

The queue was a traditional unit of primarily employed for measuring wine and spirits, with volumes varying significantly by due to local customs and commodities. In , it typically held about 456 liters, while in it was smaller at approximately 216 liters, and in it equated to 432 pintes (roughly 402 liters) excluding dregs. This unit formed part of the pre-metric of measures, reflecting the decentralized nature of volume standards before standardization efforts in the late . Originating in the 14th century, the queue played a key role in the wine trade, especially in Bordeaux where it was integral to vineyard operations and export logistics. Historical records from the period show it used for quantifying shipments, such as in ordinances regulating wine commerce, and it remained common through the 18th century for international trade, including exports to England where Bordeaux wines were sold by the queue. The unit was subdivided regionally—for instance, in Dijon one queue equaled 2 demi-queues, 4 quarterons, or 1½ muid de Paris (a larger cask holding about 268 liters)—and in some contexts approximated 1/8 of a muid in broader trade scales, facilitating efficient cask filling and transport. Standardization attempts occurred around 1795 amid revolutionary reforms, but regional variations persisted until the metric system's full implementation phased it out by 1812 in favor of the liter. By the , the queue had been largely supplanted by equivalents like the hectoliter for commercial and agricultural use, marking the decline of traditional cask-based measures amid France's drive. Today, references to the queue are rare, confined to historical reenactments of wine trade practices or auctions of antique cooperage, where it evokes the era's vital role in . The term likely derives from the Latin cupa, denoting a or barrel, underscoring its in ancient container-based volumetrics.

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