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AARP


The AARP, originally the American Association of Retired Persons, is a nonprofit organization founded in 1958 by Dr. Ethel Percy Andrus, a retired high school principal, to address the financial and social challenges faced by older Americans, starting with the discovery of a former teacher living in poverty in a chicken coop.
With approximately 38 million members aged 50 and older, AARP operates as one of the largest and most influential interest groups in the United States, providing member benefits such as discounts, insurance products through affiliates, and advocacy on issues including Social Security, Medicare, prescription drug costs, and age discrimination.
AARP's lobbying expenditures reached $19.94 million in 2024, focusing on healthcare, retirement security, and consumer protection, contributing to legislative successes like the repeal of Social Security earnings limits for those 65-69 in 2002 and opposition to privatization efforts in 2005.
Critics highlight AARP's substantial political influence, including for-profit subsidiaries generating revenue and a perceived left-leaning orientation in policy positions, which has drawn scrutiny for prioritizing institutional interests over purely member-driven advocacy.

Founding and Organizational Evolution

Origins and Early Development (1958–1980s)

The American Association of Retired Persons (AARP) was founded on July 1, 1958, by Dr. Ethel Percy Andrus, a retired California high school principal and educator, as an extension of her earlier efforts to support retirees beyond the teaching profession. Andrus had established the National Retired Teachers Association (NRTA) in 1947 after discovering a former colleague living in poverty in a converted chicken coop, which motivated her to advocate for improved pensions and health benefits for retired educators. Recognizing the broader needs of aging Americans, she incorporated AARP with an initial annual membership fee of $2, aiming to provide similar protections and services to all retired persons, not just teachers. The organization partnered early with insurance entrepreneur Leonard Davis to offer group health insurance plans, addressing the lack of affordable coverage for seniors at a time when private insurers often excluded older applicants. In its formative years, AARP rapidly expanded services to tackle practical challenges faced by members, including high prescription costs and limited access to medications. In 1959, it launched the AARP Drug Buying Service, an early mail-order pharmacy program that negotiated bulk discounts to make drugs more affordable for older adults. The organization also began international activities, such as travel tours in the late 1950s, to promote active aging and social engagement. By the early 1960s, AARP's advocacy focused on federal policy reforms, playing a pivotal role in the passage of Medicare in 1965, which established for those aged 65 and older, a direct response to the vulnerabilities Andrus had witnessed among uninsured retirees. Membership grew steadily from its initial base of retired professionals, driven by these tangible benefits and word-of-mouth recruitment. Through the 1970s, AARP solidified its position as a major advocate for seniors amid demographic shifts and economic pressures, such as eroding fixed incomes. In 1975, it established the Legal Counsel for the Elderly in , to provide free to low-income residents aged 60 and older, addressing issues like , benefits, and . The decade saw increased media scrutiny of AARP's growing influence and insurance partnerships, with some critics questioning potential conflicts between advocacy and commercial interests. Despite this, membership expanded significantly, reflecting broader societal recognition of aging issues; by the late 1970s, the organization had merged administrative functions with NRTA in preparation for full integration in 1982, streamlining operations to support ongoing growth. This period laid the groundwork for AARP's evolution into a multifaceted nonprofit, emphasizing and policy influence over mere retirement association.

Expansion and Rebranding (1990s–2000s)

During the 1990s, AARP broadened its appeal beyond traditional retirees by emphasizing services for individuals aged 50 and older, including those still in the workforce, which contributed to membership surpassing 33 million by 1990 and growing steadily thereafter through targeted direct-mail campaigns and low annual dues of $12.50. The organization expanded its offerings with initiatives like support for the Older Workers' Benefit Protection Act in 1990, which safeguarded under age discrimination laws, and advocacy for the Americans with Disabilities Act that same year, reflecting a shift toward inclusive policy work for aging populations. Revenues reached an estimated $295 million by 1990, fueled by membership fees and ancillary services such as group plans. A pivotal rebranding occurred in 1999, when AARP formally shortened its name from the American Association of Retired Persons to simply AARP, acknowledging that many members were not retired and seeking to encompass a wider demographic of pre-retirees and active adults over 50. This change aligned with the launch of AARP.org, providing online resources and marking the organization's entry into digital engagement, while also establishing AARP Services, Inc. as a for-profit arm to oversee member benefits like insurance partnerships, separating commercial activities from core nonprofit operations. Concurrently, AARP restructured some products into a entity to streamline operations and enhance service delivery, amid criticisms that such moves blurred lines between and profit-driven ventures. Into the 2000s, this reoriented strategy propelled further expansion, with membership adding over 2.5 million new enrollees annually via affordable fees and diversified benefits including sales, which increasingly underpinned financial sustainability despite debates over reliance on commercial revenue streams. By mid-decade, these efforts had solidified AARP's scale, with programs extending to prevention—addressing scams that cost consumers over $40 billion yearly—and enhanced member perks, positioning the group as a multifaceted entity focused on and for its demographic.

Contemporary Operations and Adaptations (2010s–2025)

In the 2010s, AARP supported the passage of the in 2010, which eliminated exclusions in health insurance and capped premium variations based on age, thereby expanding coverage options for older adults. The organization adapted to rising digital engagement among its membership, with over 37 million members actively using online channels for brand interaction, products, and services by 2016, reflecting a strategic shift toward digital platforms to enhance member services and outreach. Under CEO , who assumed the role in 2014, AARP emphasized initiatives to challenge age-related stereotypes and promote extended workforce participation, aligning operations with demographic trends of healthier, longer-lived individuals delaying retirement. The COVID-19 pandemic prompted rapid operational adaptations, including the launch of the AARP Community Connections online platform in , which connected over 600,000 users to local resources for , , and support services amid disruptions. A dedicated social response team managed digital interactions and care strategies during the crisis, bolstering virtual engagement to address member needs. Membership remained stable, growing modestly to approximately 38 million by , sustained by targeted digital strategies amid broader demographic shifts in the 50-plus population. In the , AARP intensified focus on for , with member surveys indicating smart home device ownership among those 50 and older rising from 10 percent in 2019 to 27 percent by 2025, alongside increased adoption of and home-based tech for and . Programs like the annual AARP expanded to fund local projects, including pandemic recovery efforts such as community gardens and sanitation improvements, demonstrating adaptability to and livability challenges. These efforts supported AARP's operational pivot toward data-driven research on aging trends, including global thought leadership on and healthy communities.

Governance, Membership, and Finances

Leadership and Internal Structure

AARP's executive leadership is headed by the (CEO), responsible for operational management, strategic implementation, and organizational growth. Dr. Myechia Minter-Jordan assumed the CEO role in early 2025, succeeding , who had led the organization since 2010 and expanded its membership and revenue streams. The CEO reports to the and oversees a senior executive team handling areas such as government relations, finance, and member services. The , comprising 21 volunteer members including diverse professionals from business, academia, and community service, provides governance, sets policy priorities, and ensures alignment with the organization's mission. Lloyd E. Johnson has served as Board Chair since June 2023, guiding fiduciary responsibilities and major decisions such as leadership transitions. Board members are selected through an internal nomination and election process involving current directors and member input, with staggered three-year terms to maintain continuity; recent additions include Alan Murray, Marie Quintero-Johnson, and David Windley in 2022. The board operates independently from commercial activities to preserve focus, though critics have questioned potential conflicts from affiliated for-profit entities. Internally, AARP employs a functional and decentralized structure with headquarters in , supporting national operations through specialized departments. Key divisions under Policy, Research, and International Affairs include the Public Policy Institute for advocacy analysis, AARP Research for data on aging demographics and behaviors, and the Office of Policy Development and Integration for cross-cutting initiatives. Additional units cover member engagement, legal affairs, and technology. The organization maintains 50 state offices and affiliates in Washington, D.C., , and the , enabling localized advocacy, volunteer coordination, and program delivery while reporting to national leadership. Subsidiaries such as AARP Services, Inc., handle commercial member benefits like endorsements, and the AARP Foundation focuses on poverty alleviation grants, each with separate boards for operational autonomy. This hybrid model, blending nonprofit governance with revenue-generating arms, has drawn scrutiny for blurring lines between advocacy and business interests, as noted in congressional reviews.

Membership Demographics and Growth

AARP maintains a membership base of nearly 38 million individuals, representing approximately one-third of the U.S. aged and older. This figure encompasses paid dues-paying members who access benefits such as discounts, updates, and publications tailored to aging-related concerns. Membership is open to anyone aged 18 or older, though the organization's focus remains on empowering those and above, with benefits designed primarily for that cohort. Historical growth has been steady but modest, expanding from about 33 million members in to 38 million by , reflecting a roughly 15% increase over three decades amid a rising U.S. senior population. Recent trends indicate accelerated engagement following the , with website traffic and new account acquisitions surpassing projections; for instance, AARP reported exceeding growth targets by over 400,000 new accounts in its 2023 fiscal year. This uptick correlates with broader interest in member perks like and dining discounts, attracting a growing subset of younger adults under 50, including some in their 20s, who join for cost-saving opportunities despite the organization's senior-oriented mission. Overall, AARP counts membership across about 22 million households, spanning multiple generations within families. Demographic details on members are not comprehensively disclosed by AARP, limiting granular analysis to general surveys and secondary estimates. The average member age stands at approximately 65 years, aligning with the core 50+ target audience. Women constitute a slight majority, consistent with higher longevity and participation rates among older females in similar advocacy groups. Racial and ethnic breakdowns remain unpublished in official reports, though AARP's broader research on the 50+ population highlights increasing diversity, with projections that non-white groups will comprise a larger share of seniors by 2050; member composition likely mirrors this national trend to some extent, given the organization's national recruitment efforts. Retention and acquisition strategies emphasize lifelong benefits, contributing to sustained growth as baby boomers age into eligibility and pre-retirees seek preparatory resources.

Revenue Streams and Financial Scale

AARP generates the majority of its revenue through royalties earned from licensing its name and endorsement to partners, particularly in the sector, where products such as supplemental policies and plans are marketed to seniors under the AARP imprimatur. In 2023, these royalties totaled approximately $1.1 billion, comprising over 60% of the organization's total of $1.74 billion. Membership dues represent the second-largest stream, amounting to $289 million in 2023, drawn from its base of roughly 38 million members who pay annual fees typically ranging from $16 to $20, though many qualify for reduced or lifetime rates through multi-year commitments or partnerships. Additional revenue includes $106 million from advertising in AARP publications such as AARP The Magazine and its digital platforms, as well as $113 million from income and gains on its endowment . On a broader financial scale, AARP reported total assets of $3.68 billion in , supported by consistent revenue exceeding $1.7 billion annually since (with $1.8 billion in and $2.0 billion in ), enabling substantial expenditures on operations, , and program delivery while maintaining nonprofit status under IRS 501(c)(4). This scale underscores AARP's position as one of the largest organizations in the United States, with expenses in reaching $1.73 billion, including $397 million on compensation for its 2,153 employees and $372 million on and .

Advocacy and Policy Influence

Core Advocacy Domains

AARP's core advocacy domains center on , access, long-term services and supports, and livable communities, as outlined in its 2025-2026 Policy Book and statements. These areas aim to address the financial, health, and living needs of individuals aged 50 and older, with policies developed through member input and board oversight. In economic security, AARP prioritizes strengthening Social Security by opposing , cuts to benefits or services, and staffing reductions at the , while advocating for improved , , and sustainable funding to support 68 million beneficiaries as of 2025. The organization also pushes for protections in pensions under the Employee Retirement Income Security Act, including safeguards for defined benefit plans and the , and supports tax policies that preserve retirement savings incentives without favoring high-income earners disproportionately. Health care advocacy focuses on Medicare sustainability and accessibility, including resistance to benefit reductions and efforts to lower prescription drug costs through negotiation and price transparency. AARP endorses expansions in preventive care and opposes policies that could limit Medicare's role in covering long-term services, emphasizing equitable access for over 60 million enrollees. Complementary efforts target broader health issues like fraud prevention and caregiver support, with the 2025 Caregiving in the report highlighting needs for policy reforms to aid 53 million unpaid caregivers. Long-term services and supports form another pillar, advocating for affordable, community-based options over institutional care to enable , including enhancements for home health aides and respite services. This domain intersects with livable communities, where AARP promotes the eight domains of livability—outdoor spaces, transportation, housing, social participation, respect and inclusion, , information access, and health services—to foster age-friendly environments. Initiatives include choices, accessible public transit, and utility cost relief, benefiting not only seniors but all residents. Additional cross-cutting efforts address , consumer protections against , and family caregiving policies, reflecting AARP's stance on issues affecting diverse 50+ demographics across political views.

Lobbying Expenditures and Tactics

AARP's federal expenditures have consistently ranked among the highest in the United States, reflecting its focus on issues affecting older Americans such as Social Security, , and healthcare policy. In 2024, the organization spent $19,940,000 on activities. This marked an increase from $16,520,000 in 2023. Through the first half of 2025, expenditures reached $11,750,000, including $6.63 million on in-house efforts in the first quarter alone.
YearLobbying Expenditures
2023$16,520,000
2024$19,940,000
2025 (YTD)$11,750,000
AARP deploys a multifaceted approach combining direct with grassroots mobilization. It employs of lobbyists, reporting 72 federal lobbyists in 2025, including both in-house staff and external firms registered under the . These lobbyists engage lawmakers on specific legislation, such as bills related to senior healthcare and financial security, often tracking over a issues per quarter. Complementing direct efforts, AARP leverages its 38 million members for , coordinating campaigns that prompt constituent contacts to congressional offices via phone, email, and letters. State-level operations in all 50 states amplify this by organizing local member actions tailored to regional priorities. Annual events like Lobby Day mobilize thousands of volunteers to , for face-to-face meetings with legislators on key bills. Public awareness initiatives, including media outreach and voter engagement drives, further pressure policymakers without direct candidate endorsements, maintaining AARP's status.

Alignment with Entitlement Programs and Fiscal Critiques

AARP has consistently advocated for the preservation and expansion of major entitlement programs, particularly Social Security and , positioning itself as a defender against any benefit reductions. The organization opposes proposals to cut earned benefits, emphasizing that these programs are essential lifelines for older Americans, with surveys indicating 96% of those aged 50 and older support strengthening Social Security without cuts. In response to the 2025 Social Security Trustees Report, AARP called for bipartisan action to address solvency while rejecting measures that would alter benefit structures, arguing that the program's trust funds face depletion but can be sustained through revenue enhancements rather than reductions. Similarly, for , AARP has lobbied against restrictions on access, such as those critiqued in conservative policy blueprints, insisting on protecting the program's financial health through adjustments that avoid limiting coverage for beneficiaries. This alignment manifests in AARP's opposition to specific reforms aimed at addressing long-term solvency. The organization views raising the full as equivalent to a cut, contending it forces longer work periods and disproportionately affects manual laborers, and has historically resisted such changes despite demographic pressures like increased . AARP also rejects means-testing Social Security , arguing it would transform the program from an earned model into a system, eroding the link between contributions and payouts and potentially undermining broad political support. These stances align with AARP's policy book, which prioritizes recognizing cost drivers in entitlement growth but frames reform efforts as needing to avoid targeting directly. To advance these positions, AARP invests heavily in , reporting $6.63 million in expenditures for the first quarter of 2025 alone, focused on senior healthcare and financial security issues including entitlements. Annual lobbying totals, tracked by , underscore AARP's influence in opposing fiscal tightening measures. Fiscal critiques of AARP's approach highlight its potential contribution to unsustainable federal deficits, given projections of Social Security's combined trust funds depleting by 2034, after which benefits could cover only about 83% of scheduled amounts without reform. Critics, including analysts from the , argue AARP misleads members by downplaying the program's pay-as-you-go structure's vulnerability to demographic shifts—such as fewer workers supporting more retirees due to declining fertility and rising longevity—while advocating expansions that ignore the trustees' estimated 75-year actuarial deficit of 3.50%. Groups like 60 Plus Association contend AARP's denial of systemic troubles and push for unchecked spending exacerbate growth, which already consumes a rising share of GDP projected to reach 6.4% by 2080, straining broader budgetary realism amid annual shortfalls climbing to 1.0% of GDP by 2034. These critiques emphasize causal factors like an aging population ratio, where demographic trends alone account for much of the shortfall, positing that AARP's resistance to structural changes prioritizes short-term popularity over long-term viability.

Programs, Services, and Commercial Activities

Educational and Community Initiatives

AARP operates several programs aimed at providing practical education and fostering community engagement for individuals aged 50 and older. These initiatives include volunteer-driven services that deliver skill-building workshops, assistance, and intergenerational tutoring, often in partnership with local organizations. Through the AARP Foundation, the affiliated charitable arm, efforts extend to addressing immediate needs like food insecurity and job training while promoting volunteerism to enhance civic participation. The AARP Foundation Tax-Aide program offers free tax preparation and filing assistance, primarily targeting low- to moderate-income adults aged 50 and older, with volunteers certified annually by the . In operation nationwide through in-person sites and virtual options, the program assisted over 1.7 million taxpayers in a recent year, enabling access to refunds averaging thousands of dollars per participant. AARP's Smart Driver course, available online and in classrooms, educates mature drivers on defensive techniques, road hazards, and vehicle maintenance to reduce accident risks. Participants, numbering in the millions since inception, report high efficacy: 97% adopt at least one improved behavior, and 91% secure auto insurance discounts, contributing to safer roadways for older adults. The Experience Corps program recruits volunteers aged 50 and older to tutor elementary students struggling with reading proficiency, committing at least two days weekly during the school year after background checks and screening. Operating in multiple cities with options, it pairs intergenerational mentors to boost third-grade reading levels, aiming to interrupt cycles of educational disadvantage and poverty. Community initiatives also encompass the Livable Communities program, which funds quick-action projects via grants such as the 2025 AARP Community Challenge, allocating $4.2 million to 383 efforts enhancing , , and for aging populations. Additional outreach includes Senior Planet's digital literacy classes and the NRTA With Our Youth! awards recognizing retired educators' service to youth needs. These efforts leverage AARP's volunteer network to support local nonprofits in areas like senior employment training and programs.

Media and Publication Outlets

AARP operates several key media outlets targeted at its membership base of individuals aged 50 and older, including print and digital publications that cover topics such as , , , and lifestyle issues. These outlets serve as member benefits and also generate revenue through , with content often aligned with AARP's priorities like Social Security and . AARP The Magazine is the organization's flagship bimonthly publication, distributed to all members with a circulation exceeding 23 million copies per issue and a reported readership of approximately 38.3 million adults as of recent MRI-Simmons data. Originally launched in as Modern Maturity, it was rebranded to AARP The Magazine in to reflect the organization's updated identity. The content emphasizes practical advice on aging, wellness, and , positioning it as the highest-read magazine in the United States by audience size. Complementing the magazine, the AARP Bulletin functions as a monthly newspaper-style publication providing timely news and analysis on policy matters affecting older adults, including reforms, prevention, and economic issues. It boasts a readership of over 32 million, making it one of the most widely consumed periodicals in its demographic. Digital versions of both the magazine and Bulletin are accessible via the AARP Publications app and members-only online archives, enhancing reach beyond print. AARP maintains a robust digital presence through AARP.org, which attracts around 31 million monthly unique visitors seeking information on , , , and . The site features articles, tools, newsletters, and content, including video platforms that extend AARP's messaging across devices. Additionally, AARP produces targeted Spanish-language media, such as the bimonthly AARP Segunda Juventud , to serve its diverse membership. Special publications and ad-supported content further amplify these outlets, though critics note that editorial choices sometimes intersect with AARP's commercial partnerships in and .

Insurance Partnerships and Member Benefits

AARP provides members with access to products through endorsed partnerships with third-party providers, licensing its brand for use on plans that offer tailored coverage and potential discounts for individuals aged 50 and older. These arrangements do not involve AARP underwriting policies but rather facilitating member benefits via royalties paid by insurers for brand endorsement. The primary health insurance partnership is with UnitedHealthcare, which insures AARP-endorsed Medicare Supplement () plans covering out-of-pocket costs not addressed by Original , such as deductibles and . These plans, available nationwide, include wellness extras like gym membership discounts through SilverSneakers and healthy rewards programs. AARP also endorses UnitedHealthcare plans, which extend beyond Original to include $0 copays for certain services, prescription drug coverage, vision, dental, and hearing benefits. The partnership, initiated in 1997 and updated on August 6, 2024, emphasizes improving health outcomes for those 50 and older through expanded plan options. For property and casualty insurance, AARP partners exclusively with to offer , homeowners, renters, and coverage, providing members with up to 10% discounts on premiums, additional savings for online quotes, and bundling incentives for combined and home policies. These programs, available to members regardless of record in many cases, include features like forgiveness and new car replacement, designed for older drivers and homeowners. Life insurance benefits stem from an endorsement with New York Life, offering term and whole life policies exclusively developed for AARP members, including options for guaranteed issue coverage without medical exams for those up to age 85. Additional member perks encompass dental insurance through Delta Dental and pet insurance options, though these are secondary to the core health, property, and life partnerships. Overall, these benefits aim to reduce costs and enhance coverage accessibility, with over 38 million members eligible as of 2025.

Controversies and External Scrutiny

Allegations of Corporate Conflicts and Insurance Practices

AARP maintains licensing agreements with insurance providers, notably UnitedHealth Group, to offer branded supplemental health policies such as Medigap and Medicare Advantage plans to its members, receiving royalty payments calculated as a percentage of premiums collected. These royalties constituted an estimated $4.189 billion from UnitedHealth between 2010 and 2017, and reached $9 billion in the fiscal year ending prior to October 2025, representing the majority of AARP's revenue rather than member dues. Critics, including policy analysts and conservative commentators, allege that these arrangements create inherent corporate conflicts, as AARP's advocacy for expansive policies—such as defending amid scrutiny over claim denials and overpayments—aligns with the financial interests of its partners rather than solely seniors' needs. For instance, AARP has lobbied against reforms reducing payments, despite federal audits identifying billions in improper overpayments to such plans, prompting claims that the organization prioritizes royalty streams over cost containment for beneficiaries. Regarding insurance practices, allegations center on the structure of royalty fees, which are embedded in policy premiums, purportedly inflating costs for members; a 2025 analysis contended that AARP's insistence on these fees contributes to unaffordability in markets by preventing insurers from offering unbranded alternatives at lower rates. Multiple class-action lawsuits, filed in courts since the , assert that these royalties function as unlicensed commissions, violating state insurance laws and enabling AARP to evade licensing requirements and taxation as a entity. Courts have issued mixed rulings, with some dismissing claims on technical grounds while others advanced arguments that AARP's practices mislead consumers about the non-profit's role in sales. AARP defends the partnerships as enhancing member benefits through negotiated discounts and funding without dues increases, denying any influence on positions. However, amid UnitedHealth's 2024-2025 controversies—including allegations of systematic claim denials and a reported CEO —renewed scrutiny has questioned whether AARP's financial ties compromise its oversight of partner practices, with detractors labeling the $9 billion as a "tax-funded bribe" sustaining conflicted alliances. These claims persist despite AARP's tax-exempt under IRS 501(c)(4), which permits commercial activities but invites debate over the boundary between mission-driven operations and profit motives.

Claims of Political Bias and Partisan Leanings

Critics, particularly from conservative organizations and political figures, have accused AARP of exhibiting a left-leaning bias despite its official stance. In 2005, the conservative USA Next labeled AARP "the largest liberal organization in the world" for its opposition to President George W. Bush's proposal to partially privatize Social Security, which AARP argued would undermine guaranteed benefits for seniors. Similar criticisms arose during the 2009-2010 debate over the (ACA), where AARP's endorsement was seen by opponents as aligning it with Democratic priorities to expand government involvement in , contributing to perceptions of a "pro-Democrat" image. A 2011 House Ways and Means Committee report further alleged that AARP stood to gain over $1 billion in revenue from ACA-related insurance shifts, though AARP disputed this, asserting its support stemmed from protections for pre-existing conditions rather than financial incentives. Conservative rivals such as the Association of Mature American Citizens (AMAC), founded in 2007, have capitalized on these claims by positioning themselves as alternatives emphasizing "American values" and criticizing AARP's policy as an "extension of the Democratic ." AMAC's CEO, Rebecca Weber, highlighted AARP's ACA support as evidence of partisanship, noting AMAC's membership grew from 100,000 in 2010 to 500,000 by 2012 amid such backlash. Data from indicates AARP employees' political contributions skewed Democratic, with $19,280 donated to Democrats versus $2,320 to Republicans in the 2022 cycle, fueling arguments of internal liberal leanings despite the organization's prohibition on direct partisan donations. In 2011, House Republicans, including members of the , launched a probe into AARP's tax-exempt status under Section 501(c)(4), questioning whether its activities blurred lines between and partisanship. AARP's consistent opposition to Republican-led entitlement reforms has intensified these accusations. The organization opposed Paul Ryan's 2011 budget plan, which proposed premium support for , and criticized the 2017 GOP tax bill for potential Medicare cuts, urging bipartisan alternatives that preserve benefits. In 2023, AARP hosted town halls with Democratic lawmakers to promote the Inflation Reduction Act's changes to , including government negotiation of drug prices, which critics argued provided electoral cover for vulnerable incumbents and conflicted with AARP's royalties from UnitedHealthcare, a major provider. AARP maintains it remains , with no endorsements of candidates or parties, and frames its positions as driven by empirical needs of older Americans, such as protecting Social Security and solvency without benefit reductions. Fact-checks, including by in 2020, have affirmed AARP makes no direct political donations, countering viral claims of Democratic funding. Nonetheless, the pattern of policy alignments—favoring expansion or preservation of entitlements over structural reforms—has sustained conservative narratives of implicit partisanship. In 2025, AARP agreed to a $12.5 million in a lawsuit alleging violations of the (VPPA) through the use of technology on its website, which shared personally identifiable video viewing information of users logged into with third parties without consent. The suit, filed by law firm Girard Sharp, covered individuals who accessed video content on AARP.org between September 27, 2020, and September 12, 2025, while logged into , with eligible class members potentially receiving up to $237; AARP denied wrongdoing but settled to avoid further litigation. Multiple lawsuits have targeted AARP's Supplement () insurance partnerships, primarily with UnitedHealthcare, claiming the organization receives undisclosed commissions mislabeled as "royalties" (typically 4.95% of premiums), which allegedly inflates policy costs, evades insurance regulations, and allows by exploiting nonprofit status. In Levay v. AARP (filed 2017, Central District of ), plaintiffs alleged deceptive endorsements misled seniors into purchasing policies under the false impression of impartial advocacy, with royalties generating $704 million in 2012—three times membership dues revenue—but the case was dismissed in 2018 and affirmed on appeal, courts ruling the payments constituted lawful royalties rather than commissions. Similar suits, such as v. AARP (Ninth Circuit, 2017), were rejected on the grounds that the royalty structure complied with licensing agreements and did not violate laws, though critics argue it enables hidden profiteering from vulnerable seniors. A 1995 civil lawsuit challenged AARP's nonprofit tax-exempt , asserting that its royalty payments from commercial endorsements and sales (including ) functioned as disguised commissions, enabling the avoidance of income taxes and licensing requirements while presenting itself as an unbiased advocate. The suit highlighted AARP's shift toward revenue-generating activities, but it did not result in of tax-exempt , with courts and the IRS upholding the organization's structure despite ongoing . No major federal investigations, such as by the , have been documented against AARP for these practices; instead, AARP has collaborated with the on anti-scam initiatives targeting seniors. Member dissatisfaction has manifested in consumer complaints, particularly regarding insurance billing, membership benefits, and unsolicited communications. The (BBB) recorded 275 complaints against AARP in the three years ending 2025, with 107 closed in the prior 12 months, including disputes over unexpected supplemental charges post-cancellation (e.g., September 2025 case involving a $10.20 late penalty), suspended rewards accounts for alleged , and persistent unwanted mail despite opt-out requests. Many insurance-related issues were referred to partners like UnitedHealthcare, with resolutions varying—some addressed via refunds or explanations, others rejected by complainants as inadequate. Online forums and review sites reflect broader frustration, such as low ratings (1.3/5 from 214 reviews as of 2025) citing diminished value in membership perks like discounted , alongside community threads decrying glitches in the AARP Rewards program and perceived tactics in benefit delivery. These grievances often stem from expectations of nonprofit clashing with commercial realities, though AARP maintains benefits outweigh costs for most of its 38 million members.

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