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Palm Pre 2

The Palm Pre 2 is a slider smartphone developed by Palm, Inc., featuring a 3.1-inch capacitive multi-touch display, a physical QWERTY keyboard, and the webOS 2.0 operating system, marking it as the successor to the original Palm Pre and the first device released following Hewlett-Packard's acquisition of Palm in 2010. Announced on October 19, 2010, the Palm Pre 2 initially launched on October 22, 2010, in through carrier , with subsequent releases in and a delayed U.S. debut in February 2011 via Wireless, amid a highly competitive market dominated by , , and devices. Powered by a 1 GHz OMAP 3630 processor, it includes 512 MB of RAM and 16 of internal storage (with approximately 15 available to users), supporting HSPA connectivity, 802.11b/g, 2.1, GPS, and a 5-megapixel rear camera with LED flash and video recording capabilities. The device's 2.0 platform introduced enhancements such as true multitasking via card-based navigation, HP Synergy for account integration, Just Type for quick search initiation, and support for apps like Mobile and Quickoffice, alongside Flash Player 10.1 for enhanced web browsing; it also features a 1,150 mAh removable battery offering up to 5 hours of talk time and 350 hours of standby. Measuring 100.7 x 59.6 x 16.9 mm and weighing 145 grams, the Pre 2 featured a design similar to its predecessor while retaining the gesture-based interface and Exhibition mode for lock-screen notifications, though it faced criticism for its delayed U.S. launch and an aging processor relative to contemporaries. Despite praise for webOS's intuitive and elegant , the Palm Pre 2 struggled commercially due to Palm's integration challenges under , waning developer support for the platform, and intense competition, contributing to the eventual decline of webOS devices by 2011.

Development and release

Announcement

The Palm Pre 2 was officially announced on October 19, 2010, during a press event hosted by , marking the first webOS device released under HP's ownership following its acquisition of . Developed under the internal code name "Roadrunner" by Palm Inc., the device came amid the company's severe financial difficulties, including declining sales and missed revenue forecasts that had eroded its market position against competitors. These challenges prompted HP to announce its acquisition of Palm in April 2010 for $1.2 billion, with the deal closing in July 2010 to integrate webOS into HP's broader mobile strategy. In the week leading up to the announcement, details about the leaked on October 12, 2010, through promotional materials on the website of French carrier , which prematurely revealed upgrades such as a faster and the forthcoming 2.0 operating system. Positioned as a successor to the original launched in 2009, the Pre 2 was marketed by as an incremental evolution, highlighting improved hardware speed and enhanced software capabilities to strengthen 's competitiveness against the and emerging smartphones. At the event, HP previewed key specifications of the device, including a 1 GHz OMAP 3630 processor, 512 MB of RAM, 16 GB of internal storage, and a 5-megapixel rear-facing camera equipped with an LED flash.

Market launches

The Palm Pre 2 made its global debut on October 22, 2010, in through carrier , marking the first market availability for the device running 2.0. This initial rollout targeted European consumers, with the variant optimized for regional networks. In the United States, the Palm Pre 2 launched as an unlocked model on November 18, 2010, available directly from for $449.99. Carrier-specific availability followed later, with the CDMA version debuting exclusively on Wireless on February 17, 2011, priced at $149.99 on a two-year after a $50 mail-in rebate. Canada saw the Palm Pre 2 arrive on December 20, 2010, via , becoming the first North American carrier to offer the device. Pricing there was set at CAD $99 on a three-year , aligning with subsidized models in the . The device came in GSM and CDMA variants to accommodate different networks, with the primary differences limited to radio hardware for compatibility with and North carriers, respectively. As the final released under the brand before Hewlett-Packard's , the Pre 2 paved the way for the in August 2011.

Design

Physical construction

The Palm Pre 2 features a form factor, employing a horizontal slide-out mechanism to reveal a physical beneath its 3.1-inch capacitive . This design maintains a compact profile, measuring 100.7 mm in height, 59.6 mm in width, and 16.9 mm in thickness, with a weight of 145 grams that contributes to its pocketable . The device's chassis is constructed from rubberized plastic with a soft-touch finish on the back and edges, providing a tactile grip while the front incorporates a flat panel for enhanced scratch resistance over the curved plastic of prior models. The soft-touch rear surface doubles as an pad compatible with Palm's system, and the overall build includes rounded edges for comfort, though the slider hinge, while improved to reduce floppiness, has been noted in reviews to feel less snappy than competitors. Power is supplied by a removable 1150 mAh lithium-ion battery rated at 3.7 volts, accessible by sliding off the rear cover, which allows for easy replacement and supports up to 5 hours of talk time (5.5 hours on GSM variants). Regarding durability, the device lacks official ingress protection ratings, but user reports and reviews indicate potential long-term wear on the slider hinge, leading to looseness after extended use similar to its predecessor. The slide mechanism integrates briefly with the lower gesture area for intuitive navigation gestures when the keyboard is deployed. At launch, the Palm Pre 2 was available exclusively in black.

Input and ergonomics

The Palm Pre 2 features a slide-out full keyboard with four rows of keys, including dedicated alphanumeric, Shift, Option, Sym, Space, , and Enter keys, designed for efficient thumb typing. The keys have a gel-like or rubbery with slight when the keyboard is extended, providing an ergonomic angle that enhances comfort during prolonged use, though the compact layout can feel cramped for users with larger thumbs. Sliding the keyboard out reveals a capacitive area below the screen, a horizontal touch-sensitive strip that supports palm rejection technology to ignore incidental palm contact while registering precise finger inputs. This gesture area enables core navigation gestures such as tapping the center for or multitasking card view, swiping right-to-left to go back, and swiping left-to-right to move forward, integrating seamlessly with for fluid app switching. The device lacks a dedicated physical button, relying instead on these touch gestures for primary control. Physical buttons include a power/sleep button and ringer switch on the top edge, a volume rocker on the left side, and a camera shortcut integrated into the keyboard's Space key when extended; a microUSB port sits on the right side without a . Ergonomically, the Pre 2 adopts a pebble-shaped with a curved back for improved grip and one-handed handling, measuring 3.96 by 2.34 by 0.66 inches and weighing 5.1 ounces, which makes it compact and pocket-friendly despite the added thickness from the slider mechanism. The soft-touch rubberized rear contrasts with the glossy front, contributing to a secure hold, though a ridge at the 's base may cause minor discomfort during extended typing sessions. options include an adjustable for low-light visibility and customizable vibration feedback for tactile confirmation on inputs and notifications.

Hardware

Processor and memory

The Palm Pre 2 featured a OMAP 3630 system-on-a-chip (), clocked at 1 GHz and based on an core, providing a significant upgrade in processing power over the original Palm Pre's 600 MHz OMAP 3430. Integrated into this SoC was an PowerVR SGX530 (), operating at 200 MHz, which handled 2D and 3D rendering for applications and supported features like 10.1 playback, though with some limitations in smoothness for video content. The device included 512 MB of DDR2 , doubling the capacity of the original Pre, which enabled better handling of the multitasking system known as Cards, allowing users to run and switch between multiple applications with reduced lag compared to its predecessor. Storage was provided by 16 GB of embedded (eMMC) , with no option for microSD expansion, sufficient for apps, media, and data but limiting for users needing more capacity. In terms of performance, the upgraded and allowed the Palm Pre 2 to manage apps and basic multitasking smoothly, supporting up to 10 or more active cards without significant stuttering during everyday tasks like browsing and email. However, it exhibited lag in graphics-intensive applications and games, where the SGX530 GPU struggled to deliver fluid frame rates under heavy load. The device was powered by a removable 1,150 mAh Li-Ion battery. Power management benefited from the OMAP 3630's support for dynamic voltage and frequency scaling (DVFS), which adjusted the CPU's operating frequency and voltage based on workload to optimize battery efficiency. Official specifications indicate up to 5 hours of talk time and 350 hours of standby time. Reviews reported moderate mixed usage lasting up to 36 hours, an improvement over the original Pre.

Display and multimedia

The Palm Pre 2 featured a 3.1-inch capacitive display with an HVGA of 320 × 480 pixels, supporting 24-bit for up to 16.7 million colors and a 60 Hz . The screen provided capabilities, including s like tap, swipe, and pinch-to-zoom, with a area below the for additional inputs. Reviewers noted the 's clarity and brightness for indoor use, though visibility suffered in direct due to its glossy surface and lack of advanced anti-reflective coatings. The rear-facing camera was a 5-megapixel with an LED flash and extended focusing, enabling sharper images across a range of distances without traditional . It supported features such as via integrated GPS, auto-exposure, auto-white balance, and continuous burst mode for rapid sequential shots. Video recording was limited to VGA resolution (640 × 480 pixels) at 30 frames per second in MPEG-4 format with audio encoding, suitable for basic clips but lacking higher-definition options. There was no for selfies or video calls. Audio capabilities included a single for calls and media playback, which produced adequate volume indoors but struggled in noisy environments with a somewhat hollow tone. A 3.5 mm headphone jack supported wired headsets, and 2.1 with EDR enabled audio streaming via the A2DP profile for compatible devices. For multimedia, the device included a built-in media player supporting audio formats such as , , AAC+, eAAC+, AMR, QCELP, and , alongside video formats including MPEG-4, , and H.264. The webOS browser provided hardware-accelerated support for HTML5 video and 10.1, allowing playback of rich and embedded media. Connectivity options enhanced multimedia access, with 802.11b/g for streaming and downloads, GPS and A-GPS for location-based media tagging, and microUSB 2.0 for charging, data transfer, and media syncing in USB Drive mode. The phone lacked support for output or protocols for direct media sharing to external displays.

Software

webOS platform

The Palm Pre 2 launched as the first to feature 2.0, Palm's Linux-based that introduced a distinctive card-based multitasking for managing multiple applications simultaneously. This version built on the foundational architecture by enhancing performance and developer capabilities, including improved support for and as the primary framework for building applications, which allowed developers to leverage familiar web technologies for native-like experiences on the device. The system's design emphasized seamless integration, with the feature serving as a core component that aggregated and shared data across applications and external services without requiring redundant user input. Synergy enabled users to consolidate contacts, calendars, and messaging from diverse sources into a unified view, such as pulling in friends or to enhance the native phonebook and email apps, while also supporting integration with services like Microsoft Exchange and . This architecture promoted , allowing third-party developers to extend through for custom data syncing. For security, 2.0 incorporated app sandboxing to isolate applications and prevent unauthorized access to system resources, alongside over-the-air () update mechanisms that delivered enhancements directly to the device without requiring manual intervention or computer connections. Following its October 2010 debut, on the Pre 2 received incremental updates to refine functionality and address issues; version 2.1 rolled out starting in March 2011 for unlocked devices and June 2011 for carriers like , adding wireless printing capabilities to enable direct output from apps to compatible printers. Following HP's acquisition of , completed in July 2010, these updates continued until official support ended after the discontinuation of hardware production in August 2011. The final update, version 2.2.4, was released in December 2011 as an over-the-air (OTA) update for select Pre 2 models, focusing primarily on security fixes and stability improvements, including data-at-rest encryption and enhanced support. To support app development, Palm provided the webOS Software Development Kit (SDK), a comprehensive suite of tools that enabled creation of applications using , , and optionally C/C++ through the Plugin Development Kit (PDK). The SDK included command-line utilities for packaging, installing, and debugging apps, along with emulators, sample code, and integration with IDEs like and , facilitating the transition from to mobile deployment. This tooling emphasized the web-centric model, allowing developers to build cross-compatible experiences while accessing device hardware via standardized .

Core features

The Palm Pre 2 introduced several innovative user-facing features in 2.0, emphasizing seamless multitasking and integration. Its card-based multitasking system allowed users to run multiple applications simultaneously as visible "cards" in a view, enabling quick switching by swiping between them and closing apps by flicking a card off the top of the screen. Unlike contemporary versions, which suspended apps rather than running them in the background, 2.0 supported true background processes for communications apps, such as ongoing syncing or playback without interrupting other tasks. A key accessibility feature was Just Type, a universal search function accessible from any screen by pulling down the notification shade or typing directly in the Launcher or Card view, which scanned contacts, apps, web content, and device data with as few as two letters. This enabled actions like dialing a contact, launching an app, or creating quick entries such as emails or memos from search results. Complementing this, Stacks allowed users to group related app icons or cards for efficient access, such as bundling apps into a single stack that expanded on tap for quick navigation. Synergy provided deep integration for linked accounts, automatically merging data from multiple sources like , , , and email providers into unified views for contacts, calendars, and messages, while preserving source separation for privacy and control. 2.0 enhanced this with improved Synergy toggles and third-party API support for services like and . New additions in version 2.0 included beta support for Adobe Flash Player 10.1 in the browser for richer web content, native HTML5 video playback, and an updated App Catalog with a streamlined black interface for easier browsing and downloads. The device shipped with essential pre-installed apps, including for calls and , Messaging for and , for web access, and Videos for viewing, Music for audio playback, for scheduling, and Tasks for reminders. Navigation relied on a area at the bottom of the screen, where swipes and taps handled core actions like opening the Launcher or Card view.

Reception and legacy

Critical reviews

The Palm Pre 2 received mixed reviews from technology critics, who generally praised its software innovations while critiquing its hardware as an incremental update that lagged behind contemporaries. TechRadar awarded it 3.5 out of 5 stars, lauding the webOS operating system as one of the best concepts available but criticizing the dated hardware and lack of significant advancements. Similarly, CNET gave the Verizon Wireless version a score of 7.3 out of 10, noting improved speed from the 1GHz processor and 512MB RAM compared to prior models, though it still fell short in performance against the iPhone 4. Critics highlighted several strengths in the device's design and user experience. The platform's multitasking capabilities, including card-based app switching and the feature for integrating contacts, emails, and social feeds across accounts, were frequently praised for their intuitiveness and efficiency. The physical keyboard was described as comfortable and responsive for typing, contributing to a solid overall build quality with an ergonomic, pebble-shaped that felt premium in hand. PhoneArena echoed this, rating the device 8 out of 10 and commending the UI's fluidity and the "Just Type" search for quick access to contacts and apps. However, the Palm Pre 2 faced substantial criticisms regarding its hardware limitations and ecosystem. The 5-megapixel camera was deemed subpar, producing images with dull colors, noise in low light, and no or advanced editing options, making it inferior to competitors like the 4's superior shooter. The 3.1-inch display with 320x480 resolution was seen as small and low-resolution, lacking sharpness for and feeling outdated next to larger, higher-density screens on devices running version 2.2. Battery life was rated as average, providing about a full day's moderate use but requiring daily charging for heavier tasks, according to PhoneArena's tests. The Palm App Catalog was another weak point, offering around 4,000 apps at the time of launch—far behind the App Store's 250,000+ and Market's 50,000+—which limited its appeal for users seeking diverse software. In comparisons, reviewers viewed the Pre 2 as an evolutionary step from the original , with minor tweaks like a faster and 2.0 enhancements, but it was outpaced by the and Android 2.2-powered phones in raw specifications, display quality, and app ecosystems. ZDNet's hands-on coverage highlighted the addition of 10.1 support in the browser as a key win for web browsing, enabling smoother playback of rich media content that enhanced the online experience over previous versions. Despite these software merits, the consensus was that the Pre 2 arrived too late to compete effectively in a market dominated by more polished alternatives.

Commercial impact

The Palm Pre 2, launched internationally in late 2010 with the US release on Verizon Wireless in February 2011, achieved only modest commercial success amid intense competition from established smartphones like Apple's , which dominated the market following its June 2010 launch. Overall, lifetime sales of Palm webOS devices, including the Pre series, were limited, hampered by a nascent that struggled to attract developers and users away from and platforms. The device's poor performance contributed to Palm's broader decline, culminating in Hewlett-Packard's $1.2 billion acquisition of the company in April 2010 and a subsequent $3.3 billion write-off in December 2011 as HP discontinued webOS hardware operations. As the final phone branded under the Palm name, the Pre 2 symbolized the company's failed transition from personal digital assistants to modern smartphones, underscoring the challenges of entering a market led by Apple's integrated hardware-software ecosystem. In its legacy, the Pre 2's webOS platform influenced subsequent innovations despite commercial shortcomings; HP open-sourced webOS in December 2011, leading to its acquisition by LG Electronics in February 2013, where it evolved into the foundation for LG's smart TV operating system, powering millions of devices today. Official support for the Pre 2 ended in 2012 with the release of webOS 2.2.4, after which the device gained niche collector interest for its nostalgic gesture-based UI, which previewed multitasking "cards" and swipe navigation later adopted in iOS and Android. The Pre 2 highlighted the critical role of robust app ecosystems in smartphone success, as webOS's innovative features like Synergy data integration failed to gain traction without widespread developer support.

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