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Sonata Software

Sonata Software Limited is an multinational services and consulting company headquartered in , , founded in 1986. The company specializes in modernization engineering, delivering services focused on through platforms like Platformation., which enables agile, efficient digital businesses, and Sonata Harmoni., a responsible-first platform. With annual revenue of approximately $1.2 billion (FY 2025) and a of approximately $1.2 billion (as of November 2025), Sonata Software employs over 6,500 engineers across 17 nationalities and serves key sectors including banking, and insurance (BFSI), healthcare and life sciences (HLS), , and (TMT), and , and distribution (RMD). Its core offerings encompass cloud modernization, , Microsoft Dynamics solutions, automation, cybersecurity, generative , and Microsoft Fabric implementations, supported by strategic partnerships such as membership in the Microsoft Partner Council and AWS Generative Competency. Sonata Software's global presence spans North America, Europe, ANZ, and Asia-Pacific, positioning it as a key player in helping enterprises achieve connected, open, intelligent, and scalable operations through innovative IT solutions.

Overview

Founding and corporate structure

Sonata Software was established in 1986 as the information technology division of Indian Organic Chemicals Ltd. (IOCL), initially concentrating on software development and package products to support the parent company's operations. In 1994, the division was spun off into an independent entity, leading to its formal incorporation as Sonata Software on October 18, 1994, for a consideration of Rs. 8.14 , comprising and debt components that were subsequently cleared. The company achieved status through an on December 3, 1998, issuing 2,522,000 shares at a premium, and subsequently listing on the (BSE) under code 532221 and the National Stock Exchange (NSE) under the ticker SONATSOFTW. Sonata Software is headquartered at Tower-A, Sonata Towers, Global Village, RVCE Post, , 560059, , and operates as a engaged in IT services. Samir Dhir has served as the CEO since April 2022 and was redesignated as Managing Director and CEO effective February 14, 2023. As of November 2025, Sonata Software maintains a of approximately $1.2 billion, supporting its operations with a global workforce exceeding 7,000 employees.

Financial performance and market position

Sonata Software reported consolidated of US$1.04 billion for 2024 (ending March 2024), marking a 15.6% year-over-year increase driven by growth in its international IT services and domestic segments. The company's for the same period stood at US$58 million, reflecting improved profitability amid expansions in and offerings. Looking ahead, Sonata Software targeted a run-rate approaching US$1.5 billion eight to ten quarters from mid-2024 (as stated in the FY2024 ), fueled by demand for AI-driven modernization and services through strategic partnerships and new deals. The company's experienced significant growth, rising approximately 160% over recent years to reach about US$1.3 billion by mid-2025, underscoring investor confidence in its capabilities amid a competitive IT services landscape. Sonata Software holds a strong as a leading modernization firm, specializing in its proprietary Platformation. framework, which enables enterprises to accelerate -powered digital transformations and build agile ecosystems. Key industry recognitions bolster its competitive standing, including membership in the AI Partner Council, achievement of the AWS Generative AI Competency, inclusion in the Inner Circle for Business Applications, and designation as a Launch for Fabric as of 2025. These accolades highlight Sonata Software's expertise in integrating advanced technologies like and cloud platforms to deliver measurable value to clients in the global IT services sector.

Workforce and operational scale

Sonata Software maintains a of approximately 6,800 professionals as of the fourth quarter of 2025 (ending March 2025), representing growth from about 6,400 employees reported in 2024, with headcount reaching approximately 7,100 by September 2025. This headcount supports the company's focus on delivering technology services across multiple regions, with a strong emphasis on attracting and retaining skilled talent in and modernization. The company's workforce diversity is a key strength, featuring engineers from 17 nationalities and encompassing over 6,500 global talents who contribute to innovative projects. This multicultural composition enhances problem-solving capabilities and aligns with Sonata's broader diversity and inclusion policies, which prioritize equal opportunities and cultural integration across its operations. Sonata employs an onsite-offshore delivery model to optimize efficiency, utilizing its Global Development Center in as a primary hub for offshore development and collaboration with client teams worldwide. In a recent expansion, the company inaugurated a new 200,000-square-foot state-of-the-art facility in in May 2025, projected to generate more than 5,000 high-value technology jobs over the next three to five years and serve as a center for digital engineering and innovation. Underpinning these efforts is Sonata's commitment to employee aspirations and community care, integrated with ethical AI practices through its Harmoni.AI platform, which embeds , , , and to empower human potential in enterprise-scale deployments. This approach not only supports workforce upskilling in generative but also fosters sustainable community engagement as part of the company's framework.

History

Origins and early development

Sonata Software originated as a software division within Indian Organic Chemicals Ltd. (IOCL), a prominent player in the chemical sector, established in 1986 to address the company's internal IT requirements. Initially, the division focused on developing custom software packages and providing IT solutions tailored to the chemical industry's operational needs, such as process automation and systems for IOCL's production facilities. This internal orientation allowed Sonata to build foundational expertise in while serving as IOCL's primary IT provider. By the early 1990s, Sonata began expanding beyond IOCL's exclusive needs, operating increasingly as a semi-autonomous unit to develop software products and services for external clients in , including consultancy in and hardware integration. This shift positioned the division as a within IOCL, fostering growth in IT services and preparing the ground for independence. In 1993, IOCL formed a involving Sonata with Offshore Digital Services Inc., signaling the preparatory phase for separation and early outreach. The division was formally spun off from IOCL in October 1994, becoming an independent entity named Sonata Software Ltd. for a consideration of Rs. 8.14 crores, which enabled it to pursue broader market opportunities in and IT solutions. Following independence, Sonata continued to emphasize quality in its processes, achieving SEI-CMM Level 5 certification in —one of the earliest such accomplishments among IT firms—demonstrating its commitment to mature standards. This certification underscored the company's evolution from a niche chemical-industry supporter to a reliable provider of high-quality IT services.

Public listing and initial growth

Sonata Software went public in 1998 through an on December 3, issuing 2,522,000 equity shares at a face value of Rs. 10 each with a premium of Rs. 80, which enabled the company to list on the (BSE) under the symbol 532221 and the National Stock Exchange (NSE) as SONATSOFTW. This listing provided capital for expansion amid the burgeoning Indian IT sector, marking a pivotal shift toward broader market access and investor participation. Following the IPO, the company initiated early global expansion in the early 2000s, establishing a presence in key international markets to tap into offshore demand. In 2000, Sonata entered the US market by developing healthcare portals and acquiring a stake in Offshore Digital Services, Inc., followed by opening offices in Seattle, USA, and Singapore in 2003, and a branch in Manchester, UK, in 2002. These moves supported service delivery to global clients and diversified revenue streams beyond domestic operations. A significant partnership milestone came with Microsoft, where Sonata's relationship, initially forged in 1991, deepened in the early 2000s through strategic alignment on technology platforms. By establishing a development facility in Redmond, Washington, in 2015, Sonata enhanced its product engineering and support for Microsoft technologies, focusing on differentiation in enterprise solutions. This collaboration, now spanning over 30 years, emphasized innovations in cloud and analytics. During this initial growth phase from 1998 to 2010, Sonata transitioned from a focus on product development to expanded IT services, particularly in , , and application , to meet evolving client needs in . This shift bolstered operational scale and positioned the company as a key player in for global enterprises.

Major acquisitions and recent expansions

Sonata Software began its expansion through strategic acquisitions in the mid-2010s to bolster its capabilities in specialized technology domains. In 2014, the company acquired a controlling stake in Rezopia Technology, a California-based provider of cloud-based management and solutions, enhancing its offerings in the and sector. This move allowed Sonata to integrate and reservation platforms into its IT services portfolio. The following year, in , Sonata completed two key acquisitions: Halosys Technologies, a Santa Clara-based firm specializing in unified cloud-enabled enterprise mobility platforms, acquired for $5 million to strengthen mobile-first solutions; and IBIS Inc., a U.S.-based Dynamics partner focused on software and , purchased for approximately $14 million to expand its expertise in and . Building on this foundation, Sonata continued its growth trajectory with the 2020 acquisition of GAPbuster Limited, an Australia-headquartered company specializing in analytics and for , later rebranded as Sonata GBW. This acquisition integrated advanced AI-driven tools for real-time customer insights, supporting Sonata's expansion in the region. By fiscal year 2024 (ending March 2024), these strategic moves contributed to Sonata achieving a significant milestone of crossing $1 billion in annual revenue run-rate, reflecting robust organic and inorganic growth amid global demands. In 2025, Sonata further expanded its operational infrastructure with the inauguration of a new 200,000-square-foot state-of-the-art facility in Hyderabad's Vamsiram Suvarna Durga Tech Park in May, designed to serve as a hub for digital engineering and while aiming to create up to 5,000 jobs and promote sustainable practices through . Concurrently, the company deepened its investments in and technologies, positioning itself as a launch partner for Microsoft Fabric in 2024 to enable unified and platforms for enterprises, alongside initiatives in generative through its Microsoft Partner Council membership and integrations. This culminated in Sonata earning the 2025-2026 Microsoft Business Solutions Inner Circle Award for its sales performance and responsible innovations. Emphasizing sustainable , Sonata released its FY2024-25 ESG Data Book in 2025, highlighting progress in environmental metrics such as a 71% drop in carbon emissions from the 2019-20 baseline, alongside social initiatives for workforce diversity and governance enhancements aligned with UN . In November 2025, Sonata Software reported a 10% quarter-on-quarter in consolidated after for Q2 FY2026 and declared a second interim of ₹1.25 per share. These efforts underscore Sonata's commitment to integrating principles into its expansion strategy.

Business Operations

Core services and modernization engineering

Sonata Software's core services revolve around modernization engineering, which leverages the proprietary Platformation. approach to enable agile digital businesses through integrated platforms that unify technologies and operations. This emphasizes creating efficient, scalable ecosystems by focusing on key domains including data management, cloud infrastructure, Microsoft Dynamics implementations, automation processes, and cybersecurity protocols. By adopting Platformation., the company facilitates continuous modernization, allowing enterprises to transform legacy systems into future-ready architectures that support intelligent decision-making and operational resilience. In addition to modernization engineering, Sonata Software provides a suite of IT services encompassing application development and management (), where it designs, builds, and maintains robust enterprise-class applications tailored to business needs. The company also offers mobility solutions that develop high-performance mobile applications using native technologies for and , prioritizing security, , and reusability across B2E, B2B, and B2C models. Cloud transformation services follow a structured of advising, transforming, and managing IT and application environments to ensure seamless migrations and optimizations. Furthermore, testing services include , , performance testing, and managed testing to accelerate releases and reduce time-to-market while maintaining high standards. Enterprise solutions focus on , integrating advanced analytics and architectures to drive data-informed strategies in complex organizational settings. A cornerstone of Sonata Software's offerings is its commitment to responsible AI through the Harmoni.AI framework, a "responsible by design" platform that embeds , , , and into generative AI deployments. Harmoni.AI provides guardrails for AI with data, including LLM operations for validation, , and deployment, alongside robust and auditing tools to ensure regulatory adherence and . This framework supports ethical AI practices across industries by prioritizing privacy-preserving mechanisms and , enabling businesses to leverage AI for efficiencies, enhanced customer experiences, and innovative models without compromising trust. The company's extend ongoing support for digital contact centers, delivering engagement, intelligent , and conversational to boost acquisition and while modernizing systems for . In parallel, empower enterprises with , continuous /continuous (CI/CD) pipelines, and collaborative platforms to accelerate software delivery lifecycles and align with market demands. These services incorporate enablement and performance auditing to foster and continuous improvement in digital operations. As of October 2025, Sonata Software has formed a global with adesso to deliver -powered modernisation, business optimisation, and data analytics services.

Key products and technology platforms

Sonata Software's Platformation.AI serves as a core platform for enterprise modernization, enabling through a platform-based approach that integrates , , and advanced analytics to create scalable, intelligent systems. This framework assesses platform maturity, leverages , , , and to optimize operations, and facilitates ecosystem interactions for value unlocking, such as achieving 70% process automation in client implementations. Building on Platformation.AI, Harmoni.AI is Sonata's responsible AI suite designed for generative AI applications, embedding ethical guidelines, , and to ensure , , and trust. It includes features like AI guardrails, LLM operations for validation and deployment, , and pre-built assets for rapid, secure integration with enterprise data platforms, accelerating time-to-market while prioritizing responsible-first adoption. Sonata offers Microsoft-centric tools centered on Dynamics 365 for and solutions, providing consulting, implementation, and to streamline financial operations, , and business processes. These include cloud migrations, global templates for multi-country deployments, and 24/7 to enhance efficiency in areas like and real-time monitoring. For project-centric firms, Sonata's Dynamics 365 Field Service solutions enable connected operations by integrating scheduling, real-time data, and customer-centric interactions, supporting end-to-end service delivery across industries like and . Additional platforms include KODO, an AI-powered customer experience tool that delivers measurement, analytics, and insights for continuous programs through surveys and reporting. Sonata also provides integrations with Fabric for unified data management and AI-driven insights, alongside AWS Generative AI capabilities via for model customization and experimentation. As of May 2025, Sonata launched AgentBridge, a platform for agentic workflows that enables organizations to design, deploy, and govern intelligent agents across functions, enhancing and operational efficiency.

Target industries and client focus

Sonata Software primarily targets several key industries, including Banking, , and (BFSI); Healthcare and Life Sciences (HLS); Telecom, Media, and Technology (TMT); and Retail, Manufacturing, and Distribution (RMD). The company also serves sectors such as resources and mining. The company's client strategy emphasizes tailored solutions adapted to sector-specific needs, such as cloud modernization for to enhance payments and systems, Salesforce implementations for consumer to optimize , and ERP deployments for sectors like and to streamline operations and compliance. A cornerstone of Sonata's approach is its long-term collaboration with , spanning over three decades, which supports business applications and -driven modernization across these industries. As of September 2025, Sonata achieved the 2025-2026 Microsoft Business Solutions Inner Circle award, underscoring its expertise. The firm serves a global client base of enterprises, including those in cross-border payments and money transfers, enabling secure and scalable operations worldwide.

Subsidiaries

North American subsidiaries

Sonata Software operates several key subsidiaries in , which play pivotal roles in delivering specialized IT services, modernization solutions, and consulting to regional clients, particularly in sectors like banking, , (BFSI), healthcare and life sciences (HLS), and . These entities leverage an onsite-offshore model to provide scalable expertise in , data analytics, and technologies, enhancing Sonata's overall North American footprint. Quant Systems Inc., founded in 2008, is a prominent with over 300 engineers based across , , and . It specializes in enterprise data analytics, cloud modernization, and implementations, with a strong focus on serving clients in , HLS, and retail sectors. Acquired by Sonata Software North America Inc. in 2023 for an upfront payment of $65 million plus potential earn-outs up to $95 million, Quant bolsters Sonata's capabilities in cybersecurity, data privacy, and digital mobile applications. Encore Software Services Inc., established in 1998 and headquartered in , with a development center in , , concentrates on cloud application development, infrastructure management, practices, and testing services. It primarily supports Microsoft-led cloud transformations, enabling clients to optimize digital operations and automate testing processes. Sonata Software acquired Encore in through an upfront payment of approximately $6.37 million, integrating its expertise to expand service offerings in healthcare and verticals. Sonata Software North America Inc., headquartered in , serves as a core entity for delivering onsite-offshore consulting, , and IT solutions tailored to n markets. It facilitates cost-effective global delivery models, supporting a range of modernization engineering projects across industries. As a wholly owned , it oversees strategic operations and integrations, including the 2023 acquisition of Quant Systems to drive growth in data and cloud services. Sonata Sopris, a wholly owned subsidiary and certified Microsoft Dynamics 365 partner, specializes in enterprise resource planning (ERP), customer relationship management (CRM), mobile field service, enterprise asset management (EAM), and professional services automation. It targets project-centric and field service-oriented companies, helping them streamline operations and improve business performance through Dynamics 365 implementations. Acquired by Sonata Software in 2018, Sopris enhances the group's Microsoft ecosystem expertise for North American clients.

European and Middle Eastern subsidiaries

Sonata Software maintains a network of subsidiaries in and the to support its IT services, modernization engineering, and regional client engagements. These entities focus on localized delivery of , solutions, and industry-specific transformations, leveraging the parent company's global expertise. Sonata GBW, formerly known as GAPbuster Worldwide, was acquired by Sonata Software in March 2020. This acquisition enhanced Sonata's capabilities in (CX) management, with Sonata GBW operating a global network spanning over 105 countries and utilizing more than 480,000 CX experts. The subsidiary employs the KODO AI-powered CX platform to deliver customized measurement and improvement programs for clients worldwide. Sonata Europe Ltd., headquartered in , , , serves as the primary European hub for and IT-led solutions. It caters to clients in the UK and , emphasizing onsite and offshore project execution to drive competitive advantages through digital modernization. The entity also facilitated key acquisitions, such as that of GAPbuster, to bolster regional operations. Sonata Software GmbH, based in , , specializes in IT-led business transformation and program management services tailored to the sector. Established as a wholly-owned , it supports European clients with solutions for application development, cloud migration, and industry-specific innovations, drawing on partnerships with technology leaders like . In the , Sonata Software (Qatar) LLC operates as a between Sonata Software Ltd. and local partner Mohammad Nasser Abdullah Al Misnad, with its base in Doha, . Formed to provide value-based IT solutions, it focuses on ERP implementations using platforms from , , and , targeting sectors such as education, government, construction, manufacturing, and distribution across the region. Sonata Software FZ-LLC, located in Free Zone, , was established to deliver IT services strengthening Sonata's Middle Eastern presence. It concentrated on solutions for the , , and industries, offering consulting, implementation, and support to regional enterprises until its closure in May 2023.

Asia-Pacific subsidiaries

Sonata Software's Asia-Pacific operations are supported by key subsidiaries that deliver specialized IT services and solutions tailored to regional needs. Sonata Pty Ltd, established over 25 years ago, serves as a critical entity in the region with its headquarters in , . This subsidiary focuses on Finance and Operations (F&O) implementations, particularly for the , wholesale, and sectors, leveraging its status as a Gold Partner and (ISV) to provide business solutions and for commodity trading risk (CTRM). Complementing these efforts, Sonata Information Technology Ltd., an India-based , plays a pivotal role in enhancing client competitiveness across the through technology-driven business solutions. It offers a range of IT services, including , technical expertise, and management tools, often in alliance with global technology partners to address regional demands in areas such as , , and . These subsidiaries integrate with Sonata Software's broader Indian operations to support APAC clients, enabling seamless delivery of modernization engineering services amid the region's rapid digital growth.

Global Presence

Headquarters and Indian operations

Sonata Software's corporate headquarters is situated at Tower-A, Sonata Towers, Global Village (Sattva Global City), RVCE Post, Kengeri Hobli, Mysore Road, Bengaluru, Karnataka 560059, , serving as the central hub for strategic decision-making and core operations; the registered office is in , . This facility anchors the company's presence in its home country, where it leverages Bengaluru's status as a major IT ecosystem to drive innovation and client engagements. Key facilities in include the state-of-the-art facility inaugurated in May 2025 in Hyderabad's Vamsiram Suvarna Durga Tech Park, spanning 200,000 square feet in the Financial District and designed to accommodate up to 5,000 employees focused on digital engineering and AI-driven solutions. These infrastructure investments underscore Sonata Software's commitment to expanding its domestic capacity amid growing demand for modernization services. The company maintains a network of offices across 10 locations in , spanning states such as (including and ), (), (), (), (), and (). In these sites, Sonata Software concentrates on , in areas like , data analytics, and generative , while providing foundational support for its onsite-offshore delivery model that enables efficient resource allocation for international clients. This domestic infrastructure forms the backbone of the company's operations, with a significant portion of its workforce based in to handle engineering and innovation tasks.

International office network

Sonata Software maintains a network of 19 international offices as of July 2025, strategically positioned to support its global delivery model and client engagements outside . These offices facilitate nearshore and offshore operations, enabling the company to serve clients across diverse time zones and regions. In , Sonata Software operates offices in Atlanta, Georgia; ; ; ; ; and , all in the ; and , ; and three locations in (two in and one in ). The European presence includes offices in London, United Kingdom; Frankfurt, Germany; , ; , ; and , , supporting key markets in the region through local expertise and compliance. In the Middle East, Sonata Software has established offices in , , and , , targeting sectors such as , , and in the Gulf region. For the Asia-Pacific and ANZ region, the company maintains offices in , , and , ; , ; , ; two locations in ; and , with additional presence facilitated through subsidiaries in other APAC countries. This network, combined with strategic partnerships, allows Sonata Software to extend its services to over 100 countries worldwide.

Leadership and Governance

Executive leadership team

The executive leadership team at Sonata Software drives the company's focus on modernization engineering, digital transformation, and strategic growth, with a commitment to fulfilling employee aspirations, advancing digital innovation, and enabling global expansion. Key leaders oversee critical areas including AI, cloud computing, engineering, and customer experience, while strengthening partnerships such as those with Microsoft for AI and cloud solutions. Samir Dhir serves as Managing Director and , overseeing , revenue growth, and global expansion strategies. A technologist with extensive experience in scaling enterprises and entering new markets, Dhir assumed the role in February 2023 and holds an MBA from and a from . Under his leadership, Sonata launched -driven initiatives in 2025, including the AgentBridge platform for enterprise automation and a new 200,000 sq ft facility in Hyderabad's Financial District in May 2025, aimed at creating 5,000 jobs and enhancing capabilities. Jagannathan CN (full name Jagannathan Chakravarthi Narasimhan) is , responsible for financial planning, risk management, and funding growth amid digital modernization efforts. A and cost accountant with over 22 years in finance, he joined in 2019 after roles in global IT firms. Sujit Mohanty acts as Managing Director and of Sonata Information Technology Ltd., leading digital innovation, product development, and customer experience initiatives in the operations. With more than three decades in IT since joining Sonata in 1991, Mohanty holds an MBA from Xavier Institute of Management and focuses on and market expansion. Anthony Lange is Chief Revenue Officer, driving revenue streams through strategic partnerships and customer-centric growth, including collaborations for migration and adoption. Bringing over 30 years of experience in building industry verticals, Lange emphasizes value creation and global client engagements. Rajsekhar Datta Roy serves as , spearheading engineering, , , and application modernization programs for global clients. With three decades of expertise in solutions for and sectors, Roy leads proprietary tools and was named a Pioneer in August 2025 for advancing Sonata's engineering practices. Supporting these efforts are executives like Suresh HP, Chief Delivery Officer, who manages project execution for transformation and innovation deliveries; Sharmila Sherikar, SVP and Head of Corporate Development, who facilitates mergers, alliances, and expansion; and Hemant K. Bhardwaj, , who oversees marketing efforts. The team briefly references board oversight to ensure alignment between operations and governance.

Board of directors

The Board of Directors of Sonata Software comprises seven members, including one non-executive chairman, one executive vice chairman and whole-time director, one managing director and CEO, one non-executive promoter director, one , and two non-executive independent directors, providing a balanced composition for strategic guidance and oversight. This structure ensures a mix of internal expertise and external independence, with independent directors holding key positions in audit, nomination, remuneration, stakeholders' relationship, and (CSR) committees. Key roles within the board emphasize and , led by Chairman Sanjay K. Asher, a senior partner at Crawford Bayley & Co. with over 30 years of experience in , mergers, acquisitions, and capital markets, who focuses on and . Independent directors, such as Mona Ninad Desai, an advocate and solicitor with expertise in legal advisory since 1995, and Surin Shailesh Kapadia, a specializing in taxation, mergers, and valuations for over 25 years, contribute to oversight on , , and financial . The board's independent members play a pivotal role in ensuring in areas like , aligning with Sonata's strategic initiatives such as the Harmoni.AI platform. The board's primary responsibilities include overseeing environmental, social, and governance (ESG) initiatives through the dedicated CSR and ESG Committee, which develops policies, reviews climate strategies, and monitors progress regularly to integrate into business operations. It also guides mergers, acquisitions, and long-term vision, such as advancing -driven growth via Harmoni.AI, while the Risk Management Committee, chaired by an , assesses related risks like climate impacts and reports directly to the board. Members bring diverse tenure and expertise as of 2025, with P. Srikar Reddy serving since 1986 as executive vice chairman, holding an MBA from IIM Calcutta and engineering from NIT Trichy, driving IT strategy and revenue growth; Samir Dhir as MD and CEO since prior roles in scaling and healthcare sectors; Viren Raheja as non-executive promoter director with and CFA background; and S.B. Ghia as with MBA from the and experience in multiple corporate committees. This collective proficiency in IT, , , and global business enables robust direction on , , and .

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