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Telephone network

A telephone network, commonly referred to as the (PSTN), is the worldwide aggregate of interconnected telecommunication systems that facilitate voice communication between subscribers through circuit-switched technology, often known as (POTS). It encompasses primarily fixed-line analog and digital infrastructure, with interconnections to cellular and satellite networks, enabling reliable, real-time connections via dedicated circuits established on demand. Key components include local loops—twisted-pair copper wires connecting end-user devices to the nearest switching office—trunks for high-capacity inter-office links, and hierarchical switching centers that route calls using standardized numbering like the plan. Originating in the late , the telephone network traces its roots to Alexander Graham Bell's patent for the , which spurred the development of manual switchboards and expanding wireline systems in the early . By the , the network had transitioned from analog manual switching to electronic and digital automation, incorporating to handle multiple calls efficiently over shared lines at 64 kbps per channel. This evolution supported not only voice but also early data services like dial-up at speeds up to 56 kbps, while signaling systems such as Signaling System No. 7 (SS7) enabled control for call setup and routing. The architecture of the telephone network is hierarchical and star-shaped, with end-user local loops feeding into Class 5 (end-office) switches for local calls, which connect via trunks to and switches for regional and long-distance routing, culminating in international gateways. Calls are initiated by dialing a 10-digit number (in : area code, exchange, and subscriber line), triggering switches to establish a dedicated end-to-end using for voice transmission within a 300-3400 Hz . suppression and transformers ensure clear bidirectional communication, while the network's circuit-switched nature guarantees low-latency voice but limits efficiency for compared to packet-switched alternatives. In the , the telephone network has evolved significantly, integrating fiber-optic backbones, (DSL) for , and (VoIP) protocols, while facing global phase-out of traditional copper-based PSTN in favor of next-generation networks (NGN). As outlined in early 2010s ITU recommendations, migration paths from PSTN to IP-based NGN preserve services like emergency calling and through adaptation layers, amid a shift to all-digital, packet-oriented systems for enhanced scalability and multimedia support. As of November 2025, while legacy PSTN persists in rural areas, migration timelines vary globally: in the UK, providers such as are targeting completion by late 2025 with potential delays to 2027; the has largely completed the transition since the early 2020s; major providers worldwide continue decommissioning analog switches, transitioning to platforms that blend with services.

Historical development

Origins and invention

The development of the telephone built upon earlier communication technologies, particularly the invented in the , which enabled long-distance transmission of coded messages via over wires. Acoustic devices such as speaking tubes, used for voice communication within buildings or ships over short distances, also served as conceptual precursors by demonstrating the feasibility of direct sound conveyance without . Alexander Graham Bell's work initially focused on improving the through a harmonic multiplex system that could transmit multiple messages simultaneously, which inadvertently led to his experiments. Italian inventor Antonio Meucci developed an electromagnetic voice communication device as early as 1849 and filed a patent caveat for his "teletrofono" in 1871, though he could not afford the $250 fee to convert it to a full patent, allowing it to lapse. Meucci's claims sparked a long-standing dispute with Bell, culminating in a 2002 U.S. Congressional resolution recognizing Meucci's pioneering role in telephony due to his earlier demonstrations of voice transmission over wires. On March 7, 1876, Bell received U.S. Patent No. 174,465 for "Improvement in Telegraphy," describing a device where sound waves vibrated a diaphragm to modulate an electric current, recreating speech at the receiver via a similar vibrating mechanism. Three days later, on March 10, 1876, Bell demonstrated the invention by speaking the words "Mr. Watson, come here—I want to see you" to his assistant Thomas Watson, marking the first intelligible telephone call over a wire. The first telephone exchanges emerged soon after to enable connections beyond point-to-point lines. In the United States, E.T. Holmes established an early exchange in on May 17, 1877, at 342 Washington Street, initially serving six subscribers with daytime service only. This was followed by the world's first commercial telephone exchange on January 28, 1878, in , operated by the District Telephone Company with 21 subscribers connected via a manual switchboard. In , the inaugural exchange opened in on August 21, 1879, under The Telephone Company Ltd., initially linking 13 subscribers in the City financial district. Early telephone systems faced significant technical hurdles, including rapid signal over distances greater than a few miles, which weakened voice clarity and required users to shout into the transmitter. The absence of electronic amplification or exacerbated this issue, limiting practical to short lines and prompting ongoing innovations in conductors and loading techniques by the . Interference from electromagnetic noise along wires further degraded signals, complicating reliable long-distance communication in these initial deployments.

Early switching systems

As telephone networks expanded beyond individual point-to-point connections in the late 1870s, manual switchboards emerged as the primary means of interconnecting multiple subscribers, allowing operators to establish temporary circuits on demand. The first such switchboard was installed in , in 1878 by George W. Coy, employing teenage boys initially to handle connections via plugs and jacks. This system addressed the limitations of direct wiring, enabling scalable service in growing urban areas where dedicated lines for every pair of users would have been impractical. In cord-based manual exchanges, operators—predominantly women by the , known as "" for their courteous greetings—sat before panels of illuminated jacks representing subscriber lines. When a caller cranked their to generate a signal, a flashed on the corresponding jack; the operator would insert one end of a cord pair into that jack and use a headset to inquire about the desired , then plug the other end into the destination jack to complete the . Operators also rang the called party via a generator key and monitored calls for issues, performing up to 200–300 connections per hour in busy exchanges while adhering to protocols for privacy and efficiency. This labor-intensive process, however, introduced vulnerabilities, such as potential operator in routing calls. Frustrated by suspected interference from a local operator—who was reportedly the wife of a rival undertaker and allegedly diverted client inquiries—Almon Strowger, a Kansas City mortician, began developing an automated alternative in the late 1880s. His step-by-step switch, patented in 1891 (U.S. Patent No. 447,918), used electromechanical selectors that rotated and stepped vertically in response to pulses from a dial, directly routing calls without human intervention. The first commercial deployment occurred in 1892 in La Porte, Indiana, serving 75 subscribers and marking the debut of automatic dialing. Urban exchanges proliferated rapidly in the 1890s and early 1900s, with major cities like and installing large and early boards to handle thousands of lines, fostering business and social connectivity. In contrast, rural areas often relied on party lines, shared circuits serving multiple households—typically 4 to 10 parties—identified by distinct ring patterns, which reduced costs but led to and access delays. By 1900, over 600,000 rural telephones in the U.S. operated on such systems, enabling basic service in underserved regions. Early long-distance calls depended on manual patching through intermediate switchboards, as exemplified by the inaugural New York-to-Chicago connection on October 18, 1892, when spoke to his assistant in a demonstration spanning nearly 1,000 miles. Operators relayed the signal across multiple exchanges, a process that took minutes and cost $9 for five minutes—equivalent to about $300 today—highlighting the era's technical and economic challenges.

Electromechanical and global expansion

The electromechanical era of telephone networks, from the 1920s to the 1970s, advanced switching technology for greater automation, speed, and reliability, building briefly on early automatic systems like step-by-step switches. developed the panel switching system in the early 1920s, deploying the first large-scale installation in , in December 1921, followed by the Pennsylvania exchange in in October 1922; this design used vertically and horizontally sliding panels to select contacts, enabling more efficient handling of urban call volumes than prior rotary mechanisms. In the 1930s, Bell Laboratories introduced the , which employed a grid of horizontal and vertical bars with electromagnetic selectors to close contacts at intersections, reducing mechanical wear and improving call completion rates. The first commercial crossbar systems entered service in in 1938, marking a shift toward more scalable electromechanical exchanges that supported growing urban demand. Transmission innovations during this period extended the reach of voice signals over long distances. amplifiers, refined in the early 1920s from Lee de Forest's , amplified weak signals without distortion, making transcontinental calls feasible; for instance, the inaugural to call on January 25, 1915, relied on three such repeaters at key relay points to maintain clarity across 3,400 miles of open-wire lines. After , high-capacity trunk systems proliferated to handle surging traffic. AT&T's TD-2 microwave radio relay, developed by Bell Laboratories in the late 1940s with initial experiments in 1947 linking and , used to carry up to 48 voice channels or a single television signal per hop, forming the backbone of coast-to-coast networks by the early . Parallel advancements in cables, such as the L-1 , resumed expansion, providing 1,860 voice circuits per cable; by 1948, over 5,000 route miles were operational, enabling reliable intercity trunks with minimal attenuation. Global expansion accelerated as electromechanical technologies diffused beyond North America, establishing national infrastructures amid varying economic and political contexts. In Europe, state monopolies drove deployment, exemplified by the United Kingdom's General Post Office (GPO), which nationalized services in 1912 and expanded exchanges and lines to serve over 8 million subscribers by the 1970s through incremental investments in crossbar and carrier systems. In Asia and developing regions, colonial administrations initially introduced limited networks for administrative control—such as British and Dutch systems in and —followed by post-colonial nationalization efforts; however, infrastructure lagged, with inheriting fewer than 100,000 lines and 321 exchanges at independence in 1947, prioritizing urban elites over rural access. These efforts, often aided by international loans and technical assistance from bodies like the , laid the groundwork for broader connectivity despite uneven penetration. By the 1980s, the electromechanical reached its zenith, with worldwide main telephone lines rising from about 312 million in 1980 to approximately 405 million by 1985—reflecting the era's cumulative investments in switching and transmission that connected over 10 percent of the global population for the first time. This growth underscored the telephone's role as a cornerstone of economic and infrastructure, though it also highlighted disparities, with developed regions averaging 40 lines per 100 people compared to under 1 in many developing areas.

Network architecture

Hierarchical structure

The traditional telephone network, particularly the (PSTN) in , employs a hierarchical structure to manage call routing efficiently across local, regional, national, and international scopes. This layered approach organizes switching centers into distinct classes, each handling specific traffic aggregation and interconnection levels, originating from the Bell System's design in the mid-20th century. At the base level, Class 5 switches, also known as end offices or local central offices, serve as the primary interface for subscribers, connecting directly to local loops that link individual lines to the network. These switches handle local calls and provide to end users. Above them, Class 4 toll centers (tandem switches) interconnect multiple Class 5 offices within a region, aggregating traffic for longer-distance routes and minimizing direct interconnections between end offices. Class 3 primary centers manage intrastate or sectional traffic, routing calls between toll centers. Higher up, Class 2 sectional centers oversee broader regional flows, connecting primary centers across states or provinces. At the apex, Class 1 regional centers, or international gateways, facilitate national and global interconnections, serving as hubs for inter-regional and international traffic under the (NANP). The logical flow of a call in this hierarchy begins at the subscriber's Class 5 switch, progressing upward through and switches for local-to-regional connections, then to higher classes for national or international destinations, ensuring progressive traffic concentration. switches specifically enable efficient local interconnections by switching traffic between Class 5 offices without requiring full mesh connectivity, while switches handle inter-city long-distance paths. This hierarchical design offers key benefits for and , such as reducing the total number of cross-connections needed between switches—historically limiting calls to a maximum of four switch traversals—and enabling cost-effective expansion as call volumes grew through and automated . By concentrating traffic at higher levels, it optimizes resource use and supports reliable nationwide service. Over time, numbering plans evolved to support this global hierarchy, with the (ITU) standard providing a unified structure for international public telecommunication numbers, ensuring uniqueness up to 15 digits and facilitating seamless routing across borders under the NANP and similar systems.

Local and trunk networks

Local networks in the (PSTN) primarily serve short-haul connections within a limited geographic area, typically extending up to 5-7 kilometers from the central office to subscriber premises. These networks rely on twisted-pair copper wiring to provide voice-grade lines, which support analog transmission of signals with sufficient for speech frequencies between 300 and 3400 Hz. The twisted-pair configuration minimizes , enabling reliable service over these distances without frequent in urban settings where central offices are densely placed. Trunk networks, in contrast, form the long-haul inter-exchange links that interconnect multiple local exchanges and carry aggregated traffic over greater distances. These trunks utilize multiplexed carrier systems to handle multiple simultaneous calls efficiently; for instance, the T1 standard in supports 24 voice channels at a total bit rate of 1.544 Mbps, while the E1 standard in accommodates 30 voice channels plus signaling at 2.048 Mbps. Transition points between local and trunk networks occur at toll connecting trunks, which serve as aggregation interfaces linking end offices to toll centers, thereby consolidating traffic from numerous local loops into higher-capacity paths for routing to distant destinations. The capacity of trunk networks has evolved significantly from analog (FDM), which combined multiple voice channels by assigning distinct frequency bands, to digital (PCM) techniques that digitize and time-division multiplex signals for improved noise resistance and efficiency. This shift began in the early with the introduction of the T1 carrier system by Bell Laboratories in 1962, marking the first commercial use of PCM for trunk transmission over twisted-pair lines. By the late and early , widespread adoption of PCM in trunk backbones enhanced overall , reducing signal degradation over long distances. Differences between rural and urban deployments highlight adaptations to terrain and . Urban local networks benefit from compact twisted-pair due to proximity to exchanges, supporting high subscriber density with minimal extension needs. In rural areas, however, longer distances and sparse populations necessitate alternative solutions like radio links, which provide line-of-sight transmission for trunks spanning tens of kilometers without extensive cabling, as demonstrated in projects connecting remote villages to broader networks.

Key components

Subscriber access and local loops

The subscriber access to the telephone network is provided through the local loop, which connects the end-user's telephone equipment to the nearest switching center via a dedicated pair of wires. This last-mile connection, often referred to as the subscriber loop, typically consists of twisted-pair wiring that runs from the customer's to the network . The twisted-pair design minimizes and between adjacent wires, enabling reliable transmission of analog voice signals over distances up to several kilometers. At the customer's premises, the wiring terminates at the Network Interface Device (NID), a protective that serves as the boundary between the subscriber's internal wiring and the carrier's external facilities. The NID houses surge protection, grounding, and connection points, ensuring safe and standardized interfacing while allowing for easy troubleshooting and service activation. Historically, these local loops began as single overhead wires in the late but evolved to twisted-pair configurations by 1881 for improved . Over time, to reduce vulnerability to weather and aesthetic concerns, overhead aerial cables were progressively replaced by buried underground cables starting in the early , particularly in urban areas. The performance of analog signals over these loops is constrained by factors such as loop resistance, which includes the DC resistance of the wire pair and the telephone set. Typical maximum loop resistance for reliable service is around 2,000 ohms, beyond which signal attenuation and battery feed issues degrade voice quality. To extend the effective range of longer loops without excessive loss, loading coils—inductive devices spaced at regular intervals along the line—are inserted to counteract capacitance and reduce attenuation in the voice frequency band (300-3,400 Hz). This technique, introduced commercially around , improves transmission efficiency by satisfying the Heaviside condition for distortionless lines, allowing loops up to 5 km or more while maintaining acceptable signal levels. On the two-wire , where transmit and receive signals share the same pair, transformers are employed at both the subscriber end and the central to separate outgoing and incoming signals. The uses a balancing network matched to the loop impedance (typically 600 ohms) to cancel and prevent the transmitted signal from looping back to the receiver, enabling full-duplex communication without overload. In modern networks, these traditional voice loops have been adapted to support broadband data services through (DSL) technologies, which overlay high-frequency digital signals on the existing copper pairs without interfering with analog voice in the lower band. DSL modems at the premises and splitter filters at the NID ensure simultaneous voice and data operation, leveraging the unused spectrum above 4 kHz for speeds up to several Mbps over loops up to 5 km. These connections interface briefly with the local exchange for routing to the broader network.

Switching centers and exchanges

Switching centers, commonly referred to as telephone exchanges, serve as the pivotal nodes in the (PSTN) where incoming calls are routed and connected to their destinations based on dialed numbers. These facilities encompass a hierarchy of switch types designed to handle varying scales of traffic, from local subscriber interactions to inter-regional long-distance connections. End offices, also known as Class 5 offices, represent the foundational layer, directly terminating subscriber lines and managing the bulk of local call processing. and toll centers build upon this by aggregating and switching traffic across multiple offices, ensuring efficient path selection without direct customer interfaces. End offices (Class 5) connect directly to end-user premises through local loops, providing , ringing, and basic call features such as and for subscribers within a defined area. These switches both originating and terminating calls, interfacing with trunks to forward to higher-level centers when destinations fall outside the local area. In large urban deployments, end offices can accommodate capacities exceeding 100,000 lines, supporting high call volumes with modular expansions for lines and trunks. For instance, systems like the Northern Telecom are engineered for such scales, handling up to 100,000 lines in a single configuration while integrating both local and access tandem functionalities. Tandem centers, often operating as access tandems, interconnect multiple end offices within a , switching calls between them to optimize usage and reduce direct inter-office . These switches focus exclusively on inter-office , aggregating from several 5 offices to streamline local and regional connectivity. Toll centers, classified as 4 offices, extend this role to long-distance switching, directing calls across regional boundaries or to gateways by selecting appropriate high-capacity s. Both tandem and centers emphasize non-blocking architectures to minimize call setup delays, with tandem systems typically serving clusters of 10 to 20 end offices in dense areas. The internal switch fabric determines how connections are established within these centers. Early space-division systems, such as crossbar switches, relied on electromechanical or electronic crosspoints to create dedicated metallic paths for each call, with an N x N matrix requiring up to N² crosspoints for full non-blocking operation. In the digital era, (TDM) fabrics dominate, digitizing voice signals into time slots that are rearranged via time-slot interchange (TSI) mechanisms, allowing multiple calls to share the same physical medium efficiently without dedicated paths. This shift reduces hardware complexity, as TDM switches can handle hundreds of channels per line using memory-based slot reassignment, contrasting the fixed wiring of space-division designs. To maintain uninterrupted service, switching centers incorporate redundant power systems, including primary feeds, battery banks for immediate , and diesel generators for extended outages, ensuring at least 24 hours of for critical functions like calling. Federal regulations mandate at least 24 hours of backup power for assets inside central offices to support reliability during grid failures, often achieved through uninterruptible power supplies () integrated at the switch level. These measures enable exchanges to operate 24/7, with battery reserves covering typical short-term disruptions and generators bridging longer events.

Transmission systems

Transmission systems in telephone networks refer to the physical media and technologies employed to carry voice signals between switching centers, primarily in analog and early formats. These systems evolved to handle increasing demand for long-distance calls by utilizing various suited to different distances and terrains, such as -based cables for shorter routes and radio or links for longer spans. wire pairs formed the backbone for local and short-haul trunks, while cables enabled medium-haul with higher capacities through carrier systems like the L-carrier series developed by Bell Laboratories. For short-distance trunks, twisted copper wire pairs were standard, introduced in 1891 by John J. Carty to minimize and between adjacent lines. These pairs supported single voice channels initially but were enhanced with loading coils in 1899 to reduce high-frequency , extending reliable transmission distances. In the , 19-gauge copper pairs in N-type carrier systems required every 5 miles (approximately 8 km) for 19-gauge wire or 3.5 miles (about 5.6 km) for 22-gauge, depending on noise and loss constraints. cables addressed medium-haul needs, with the L1 system deployed in 1941 between and , carrying 480 voice channels using on a single pair. The L3 variant, introduced in 1953, expanded capacity to 1,860 telephone channels via broadband transmission. in systems, such as those in L5 (1974), were spaced approximately every 1 mile (1.6 km) for basic amplification, with regulating repeaters every 5-7 miles (8-11 km) to compensate for temperature-induced variations up to 52 dB over 75 miles at 66 MHz. Microwave radio relays provided line-of-sight transmission for overland routes where cabling was impractical, operating in the 4 GHz band as exemplified by the system used in the network completed in 1958. This system spanned 6,275 km with 139 relay towers, each link supporting up to 600 telephone channels through six paths, enabling direct-dial long-distance service across . Frequencies in the 4-6 GHz range allowed high-bandwidth propagation but required clear line-of-sight, with towers spaced to maintain signal strength over horizons limited by Earth's curvature. For transoceanic connections, submarine coaxial cables like , laid in 1956 between and Newfoundland, carried 36 voice channels over 1,950 nautical miles using flexible vacuum-tube repeaters spaced every 37.5 nautical miles (about 69 km) to amplify signals in the 20-164 kHz band. Multiplexing techniques were essential to maximize capacity on these media. In analog systems, (FDM) combined multiple voice channels by shifting each to distinct bands; a basic group consisted of 12 single-sideband suppressed-carrier channels in the 60-108 kHz range, as in J- and K-type systems from . This hierarchy scaled to supergroups of 60 channels (312-552 kHz) and mastergroups of 600 channels, using equipment like A5 channel banks for modulation and filtering. Early (TDM) emerged with (PCM) in digital systems, notably the T1 carrier introduced by in 1962, which multiplexed 24 voice channels at 1.544 Mb/s by sampling each at 8 kHz and encoding with 8 bits, interleaving samples in 193-bit frames. Signal attenuation in cable systems necessitated periodic regeneration to maintain quality, with losses increasing with frequency and distance due to resistive and dielectric effects. In loaded copper pairs, attenuation reached about 4 dB per mile at 4 kHz for 22-gauge cable, requiring repeaters every 2-6 km in short-haul analog carrier setups to keep total loss below 35 dB per section. Coaxial cables exhibited higher losses at microwave frequencies, up to 20 dB per mile at 66 MHz, but disc-insulated designs like those in L5 reduced this, allowing repeater spacing optimized for environmental factors. These systems ensured voice signals remained intelligible over trunk networks, bridging local exchanges to distant points.

Signaling and protocols

Analog signaling methods

Analog signaling methods in traditional public switched telephone networks (PSTN) relied on electrical tones, pulses, and voltage changes to manage call , alerting, , addressing, and maintenance, primarily using the existing path or dedicated circuits. These techniques, developed largely by the and standardized regionally, enabled basic call control without digital processing, focusing on simple, reliable detection of line states and digit transmission. Supervision signals monitored the on-hook and off-hook status of subscriber lines through loop current flow. In the idle state, no current flowed across the open switchhook in the telephone set; lifting the handset closed the loop, drawing a typical current of 20-50 from the central office's -48 V battery supply, which the detected to confirm off-hook and initiate provision. Ringing for incoming calls applied an voltage superimposed on the battery, typically 86 Vrms at 20 Hz in North American systems, delivered in a 2-second on/4-second off to activate the telephone's ringer while avoiding with voice frequencies. Upon answer, the off-hook loop current was sensed, stopping the ringing and connecting the voice path. Line seizure for outgoing calls used either loop start or ground start methods to prevent issues like (simultaneous seizure attempts). In loop start signaling, common for residential lines, the telephone simply closed the tip-ring loop to draw current and seize the line, with the central office detecting the loop closure. Ground start signaling, preferred for multi-line business trunks to reduce , required the calling device to first ground the ring briefly to request service; the responded by grounding the tip, after which the caller closed the loop to complete seizure and receive . This handshake ensured coordinated access, particularly on shared trunks. Address signaling transmitted dialed using either or methods. Dial signaling, associated with rotary dials, generated interruptions in the loop current at a nominal rate of 10 per second (pps), with each represented by a corresponding number of (e.g., nine interruptions for 9, excluding the off-normal spring contact closure). The make-break ratio was typically 63% break/37% make in practice, allowing step-by-step switches to advance selectors per . For inter-office trunking, multi-frequency () signaling provided faster transmission using pairs of audible tones from a set of frequencies (typically 700, 900, 1100, 1300, 1500, and 1700 Hz). A sequence began with a key (KP) at 1100 + 1700 Hz to start addressing, followed by tones (e.g., 700 + 1300 Hz for 1), and ended with a start (ST) signal at 1500 + 1700 Hz to confirm completion, enabling efficient long-distance routing in the 's R1 scheme. In long-distance calls, echo suppression addressed acoustic and electrical echoes from hybrid transformer imbalances, using attenuator pads to insert 3-6 of in one or both directions, reducing round-trip below unity to prevent while minimizing perceived delay. These passive resistive , standard in four-wire conversions, were selectively applied based on circuit length and hybrid performance, ensuring clear conversation without active cancellation until later advances.

Digital signaling standards

The transition to digital out-of-band signaling in telephone networks began in the late 1970s, marking a shift from in-band methods that embedded control signals within voice channels to separate dedicated channels for signaling, thereby freeing bandwidth for voice transmission and enabling more efficient call management. This evolution addressed limitations of analog in-band signaling, such as susceptibility to fraud and bandwidth inefficiency, by using packet-switched networks for control messages while keeping circuit-switched paths for bearer traffic. A pivotal development was the Common Channel Signaling System No. 7 (SS7), standardized by the (ITU) in the 1980s as a global for circuit-switched networks. SS7 facilitates call control, routing, and database queries across switches, supporting faster setup times and advanced services without interfering with voice paths. Its architecture separates signaling from voice, using a common channel shared among multiple voice circuits to exchange messages like call setup requests and status updates. SS7 operates through a layered protocol stack, with the Message Transfer Part (MTP) providing reliable transport across levels 1 to 3, handling physical links, error detection, and network routing. The Signaling Connection Control Part (SCCP) builds on MTP for enhanced routing and connection-oriented services, enabling global title translation for message delivery to specific nodes. Upper layers include the Transaction Capabilities Application Part (TCAP) for database interactions and non-circuit services, and the ISDN User Part (ISUP) for circuit-switched call control, such as establishing and releasing connections. Key applications of SS7 extend beyond basic telephony to include number portability, which allows subscribers to retain numbers when switching providers by querying centralized databases via TCAP. It also supports presentation through protocols like Calling Line Identification Presentation (CLIP), transmitting identification data during call setup. Additionally, SS7 underpins s (IN), enabling advanced services like toll-free calling and virtual private networks through service control points accessed via the Intelligent Network Application Part (INAP). While SS7 is an ITU international standard, regional variants exist to accommodate national requirements, such as adaptations in that modify message formats and parameters outside the core ITU framework for compatibility with local infrastructure. These variants, including those from ANSI in and ETSI in , ensure interoperability while addressing specific regulatory or technical needs.

Call processing and operation

Dialing and route selection

Dialing in telephone networks allows subscribers to initiate calls by transmitting information to switching centers, which then select appropriate routes based on the destination. Early systems relied on , where a mechanism interrupts the subscriber loop a specific number of times to represent each . This , standardized at 10 pulses per second (pps) with a break-make ratio of approximately 60-40%, encodes 1 through 9 as one to nine pulses and 0 as ten pulses, enabling electromechanical switches to detect and route calls. originated in the and was widely adopted globally for its simplicity in analog environments. By the mid-20th century, dual-tone multi-frequency (DTMF) dialing superseded methods for faster and more reliable digit transmission, using audio tones generated by keypads. DTMF employs pairs of frequencies from two groups: low frequencies (697 Hz, 770 Hz, 852 Hz, 941 Hz) and high frequencies (1209 Hz, 1336 Hz, 1477 Hz, 1633 Hz), with each digit corresponding to a unique combination, such as 1 at 697 Hz + 1209 Hz. This standard, defined in Recommendation Q.23, ensures compatibility across international networks and supports automated signaling without mechanical interruptions. Route selection begins as switching centers perform hierarchical digit analysis on the received digits to determine the call's destination and . Switches examine digits progressively—starting with the first few to identify local, regional, or long-distance clusters—then select primary routes based on . To mitigate , alternate route selection algorithms evaluate available , prioritizing less-loaded while adhering to hierarchical structures that minimize transit hops and optimize . For instance, if a direct is unavailable, the system may reroute via secondary defined in the network's tables. If digits form an invalid or unassigned number, the network triggers intercept, delivering a recorded announcement explaining the issue, such as "the number you have dialed is not in service" or "please check the number and dial again." Subscribers can then access , typically by dialing in , where operators or automated systems query databases to provide correct numbers, a service tracing back to for aiding number lookups. International calls require specific prefixes to access global routing: in many countries, dialing 00 (or 011 in the ) followed by the signals the network to route via international gateways. , standardized under , are 1 to 3 digits long, such as +1 for the and or +44 for the , ensuring unique identification of destinations worldwide. The "+" symbol serves as a universal prefix in modern dialing plans, equivalent to the international access code. Early (ANI) enhanced routing accuracy by automatically conveying the caller's telephone number to switches during long-distance calls. Developed by in the Bell System for billing and fraud prevention, ANI transmitted the originating number via multifrequency signaling, allowing networks to validate and route calls efficiently without operator intervention. This system, implemented from the , laid the foundation for routing.

Connection establishment and maintenance

Once the dialed digits are analyzed during route selection, the originating switch performs translations to establish the connection path through the network. This involves mapping the destination number to available trunks or circuits using stored routing tables in the switch's database, selecting the optimal path based on factors like least cost or load balancing, and seizing the necessary resources across tandem switches if required. In digital networks employing Signaling System No. 7 (SS7), an Initial Address Message () is transmitted out-of-band to the destination switch, which then allocates the circuit and returns an Address Complete Message (ACM) to complete the through-connection for ringing. Circuit ensures the ongoing integrity of the established by monitoring line status through electrical signaling. A key method is battery reversal, where the central office swaps the of the -48 V DC supply between the and conductors upon detecting the called party's answer via loop closure, signaling the originating switch to start conversation mode and initiate billing. For disconnection, the may reverse again or drop to open circuit, prompting release of the seized path; this prevents "" (simultaneous disconnect attempts) and confirms call completion across analog or digital interfaces. During the active call, the network provides talk battery—a steady -48 V DC supply from the central office—to power the subscriber's handset and maintain the loop circuit for voice transmission. Full-duplex operation, enabling simultaneous send and receive over the two-wire , is achieved via a circuit at the switch or , which uses a transformer-based or electronic balance to separate transmit and receive signals while minimizing ; the hybrid's balance network is tuned to match the line impedance (typically 600 ohms) for optimal suppression and echo cancellation. If issues arise during connection maintenance, error signals are generated to inform the caller. A busy tone, indicating the called line is engaged, consists of a 425 Hz signal interrupted at a 0.5 s on/0.5 s off cadence in many systems, though North American standards use a dual-tone of Hz + 620 Hz at the same . Reorder or tones, signaling overload or unavailable paths, employ a faster interruption—such as 0.2 s on/0.2 s off at 425 Hz—to prompt the caller to retry later. To maintain , networks are dimensioned using the Erlang B formula, which computes blocking probability—the fraction of calls lost due to all circuits being busy—in loss systems with arrivals and holding times. For example, with 10 erlangs of offered across 16 circuits, the blocking probability is approximately 1.4%, guiding sizing to meet a target grade of service like 1% during peak hours; this metric ensures efficient resource allocation without queuing for blocked calls.

Disconnection and billing

Disconnection in telephone networks begins when either party replaces the , creating an on-hook condition that opens the subscriber and halts the (DC) flow. Central office equipment detects this open or absence of , initiating disconnect to release the path, terminate the , and return to an idle state. This ensures efficient reuse of switching and facilities, preventing resource lockup after call completion. In timed services, such as operator-assisted or early automated calls, billing tones or voice announcements notify users of charge increments, often at regular intervals like every minute, to indicate ongoing metering and total cost accrual. These auditory cues, typically a brief beep or spoken update, originated in electromechanical systems to provide transparency during per-unit or per-minute charging before full . Metering methods in telephone networks vary by service type, with local flat-rate plans offering unlimited calls within a defined area for a fixed monthly fee, contrasting measured-rate services that charge based on call duration, distance, or units consumed. For long-distance toll calls, automatic message accounting (AMA) systems record essential details including originating and terminating numbers, start time, duration, and type to enable per-minute billing, replacing manual operator logging with automated perforator tapes or punched cards in early implementations. Centralized AMA further streamlined this by aggregating records at tandem offices for efficient processing across exchanges. Historically, electromechanical registers in switching centers logged call duration through mechanical counters or relay-driven mechanisms that incremented based on timing pulses from the call setup, accumulating units proportional to elapsed time for billing computation. These registers, often integrated into step-by-step or crossbar switches, operated like odometers to tally message units, with each increment representing a billing fraction such as five cents, enabling post-call charge calculation without real-time intervention. In historical payphones, automated coin or card operations handled billing by requiring deposit or swipe before or during the call, with the instrument validating payment via electromechanical validators or magnetic stripe readers integrated into interface; for example, coin calls required a deposit of $0.35 in the under FCC regulatory defaults for compensable non-coin calls. As of , public payphones have been largely phased out worldwide due to the prevalence of mobile phones and low usage, with remaining units often operating free of charge in areas with poor cellular coverage. These mechanisms, governed by bodies like the FCC, supported both local coin metering and toll billing via AMA integration.

Modern evolution

Digital telephony transition

The transition to telephony in the (PSTN) began in the 1970s and accelerated through the 1990s, replacing analog systems with encoding, switching, and transmission technologies to improve reliability and capacity. This shift was driven by the need to handle growing call volumes and integrate data services, marking a fundamental evolution from continuous analog signals to discrete representations. Early efforts focused on digitizing voice at the level, with full end-to-end emerging later. Pulse-code modulation (PCM) formed the foundation of this digitization, converting analog voice signals into digital form through sampling, quantization, and encoding. In , voice is sampled at 8 kHz—twice the highest frequency component of 4 kHz in the human voice band, per the Nyquist theorem—to avoid and ensure faithful reconstruction. Each sample is then quantized into 8 bits using algorithms: μ-law in and , or A-law in , which compress the dynamic range nonlinearly to optimize while maintaining toll-quality audio. This results in a standard of 64 kbps per channel, as defined in Recommendation G.711. Digital switching systems enabled efficient processing of these PCM streams, supplanting electromechanical step-by-step and crossbar exchanges. Stored-program control (SPC) architectures, using general-purpose computers to manage call routing via software, were pivotal. The No. 1 (1ESS), developed by , was the first large-scale SPC implementation, entering commercial service in Succasunna, , on May 30, 1965. It employed ferrite-core and reed-relay matrices for connections, handling up to 10,000 lines with programmable logic that reduced maintenance and allowed feature upgrades without hardware changes. By the , similar systems proliferated globally, transitioning the core to digital operation. Transmission systems evolved in parallel with the adoption of hierarchies in . The T1 system, introduced by in the early 1960s, multiplexed 24 PCM voice channels into a single 1.544 Mbps stream using (TDM). Each T1 frame consists of 24 8-bit channels (192 bits) plus a framing bit for and signaling, repeated 8,000 times per second to match the PCM sampling rate. This framing structure supported robbed-bit signaling for call control, enabling efficient trunk transmission over twisted-pair or coaxial cables with for signal regeneration. The T1 standard laid the groundwork for higher-rate carriers like T3, facilitating the backbone digitization of long-distance networks by the 1980s. Extending digital access to subscribers came with the introduction of (ISDN) in the 1980s, providing end-to-end digital connectivity from the user premises. Standardized by , ISDN's (BRI), or 2B+D, delivered two 64 kbps bearer (B) channels for voice or data and one 16 kbps delta (D) channel for signaling and packet services over a single twisted-pair line at 144 kbps (plus overhead). First commercially deployed in the mid-1980s, BRI enabled simultaneous voice and low-speed data applications, bridging the last mile from analog handsets to digital switches. (PRI) variants offered higher capacity for businesses, but BRI targeted residential and small-office use. The digital transition yielded significant advantages over analog systems, including reduced noise accumulation since signals could be regenerated at without distortion buildup. Multiplexing efficiency improved dramatically with TDM, allowing multiple channels to share more scalably than frequency-division methods. Error correction mechanisms, such as bits in framing and codes, further enhanced reliability by detecting and mitigating transmission errors, achieving bit error rates orders of magnitude lower than analog equivalents. These benefits collectively lowered operational costs and supported the integration of emerging services like and early data transmission.

Integration with IP and VoIP

The integration of traditional telephone networks with (IP) technologies, particularly (VoIP), began accelerating in the as carriers sought to leverage packet-switched infrastructure for cost efficiency and enhanced services. This convergence enabled the transport of voice traffic over IP networks, allowing hybrid systems where (PSTN) elements interfaced with IP domains through specialized gateways and protocols. By overlaying IP capabilities on existing digital PSTN foundations, operators could support seamless transitions while maintaining compatibility with legacy systems. Central to VoIP are key protocols for signaling and media handling: the manages call setup, modification, and teardown by establishing multimedia sessions between endpoints, as defined in RFC 3261. Complementing , the handles the actual transmission of real-time audio and video streams, providing timestamping and sequencing to ensure synchronized playback over IP networks, per RFC 3550. These protocols facilitate end-to-end VoIP communication, with operating at the for session control and at the for payload delivery. To bridge PSTN and IP realms, softswitches emerged as call control elements that separate signaling from media processing, directing traffic through media gateways that convert between circuit-switched TDM signals and packets. The (MGCP), outlined in 3435, enables softswitches to command these gateways, handling tasks like endpoint creation, modification, and deletion for voice streams. This architecture supports scalable VoIP deployments by allowing centralized control over distributed media conversion, essential for hybrid networks. The International Telecommunication Union-Telecommunication Standardization Sector () formalized this evolution through Next Generation Networks (NGN) architecture in recommendations such as Y.2001, which defines a packet-based integrating service and transport strata for converged voice, data, and . Within NGN, the (IMS) provides a standardized core for mobile and fixed-line integration, using for session management and enabling features like presence and multimedia calling, as detailed in ITU-T Y.2021. IMS ensures QoS through policy enforcement and resource reservation, aligning VoIP with broader IP ecosystems. As of 2025, the PSTN sunset has advanced significantly, in line with ongoing FCC technology transition policies (e.g., Docket No. 10-90), prompting major carriers like to discontinue new () orders effective October 15, 2025, across over 2,000 end offices in 19 states, and fully migrate to VoIP-based all- networks. This shift has led to widespread replacement of TDM infrastructure with IP alternatives, enhancing efficiency but requiring robust interoperability. Globally, similar migrations under NGN frameworks are rendering traditional PSTN obsolete in developed regions, with full switch-offs planned through 2030; for instance, the UK's retirement is now targeted for 2027. Internationally, timelines vary; for example, Canada's migration is in progress, tied to fiber-optic expansions. Despite these advances, VoIP integration faces challenges in maintaining service quality, particularly (QoS) for real-time voice, where —variations in packet arrival times—must be mitigated using buffers to keep end-to-end below 150 ms for natural conversation flow. Techniques like jitter buffering reorder packets to smooth delivery, though excessive buffering can introduce delays. Additionally, emergency calling poses regulatory hurdles; VoIP systems must comply with (E911) requirements, automatically registering caller location with public safety answering points (PSAPs) via dedicated servers, as mandated by FCC rules to prevent location inaccuracies inherent in nomadic IP endpoints.

Global and regulatory aspects

International connectivity

International connectivity in telephone networks relies on specialized infrastructure and protocols to enable cross-border voice communications. International Switching Centers (ISCs), also known as international exchanges or gateway exchanges, serve as the primary nodes for routing calls between national networks and the global system. These centers interconnect domestic telephone exchanges with international trunks, handling signaling, switching, and traffic management for outgoing and incoming calls. According to Recommendation E.100, an international gateway exchange is defined as the switch at the end of an international telephone circuit that routes calls destined for or originating from another country. ISCs typically employ common channel signaling systems, such as Signaling System No. 7 (SS7), to coordinate call setup across borders. The backbone of international connectivity consists largely of systems, which carry the majority of global telephone traffic through -optic links spanning oceans and seas. These systems use Dense Wavelength Division Multiplexing (DWDM) technology to multiplex multiple wavelengths of light on a single , achieving terabit-per-second capacities essential for high-volume and data transmission. For instance, the (-Optic Link Around the Globe) network, a privately owned system connecting , the , , and the Americas, supports wavelengths up to 400 Gbit/s via DWDM transponders, providing resilient paths for international calls across 14 countries. Similarly, the SEA-ME-WE (South-East ) series exemplifies this infrastructure; the latest iteration, , spans 21,700 km with a design capacity exceeding 130 Tbit/s, landing in 17 locations to link , , and for and services. In remote or underserved regions where submarine cables are impractical, links provide critical international connectivity. , founded in 1964 as an intergovernmental consortium, has played a pivotal role since the in enabling telephone services via geostationary s. Its first satellite, (), launched in 1965, established the initial commercial pathway for voice and TV signals, marking the birth of global satellite . Over the decades, Intelsat expanded this capability; by the 1970s, Intelsat IV facilitated the first video-telephone calls, and into the 2020s, platforms like Intelsat EpicNG deliver high-bandwidth, low-latency connections for voice traffic in areas lacking terrestrial infrastructure. Today, Intelsat's fleet supports for , , and rural users, complementing cable systems in the global hierarchy of international routes. A key operational principle in international telephony is the half-circuit model, where each participating provides and maintains the from its national to the international gateway , forming the complete end-to-end path upon at the border. This bilateral arrangement ensures equitable sharing of infrastructure responsibilities, with each half-circuit typically comprising national landlines, microwave links, or fiber segments up to the ISC. To manage the financial aspects of cross-border traffic, international settlement rates govern between operators. Under the traditional system, operators divided call revenues based on an agreed rate, with each receiving half after settling imbalances. In the , the initiated reforms through Study Group 3 to align rates with costs amid growing competition and liberalization. Recommendation D.140 (1992) established principles like cost-orientation and scheduled reductions, targeting an accounting rate of 1 Special Drawing Right (SDR) per minute by 1998, which halved average rates from 0.81 SDR/min in 1987 to 0.50 SDR/min by 1998. Further updates in Recommendation D.150 (1998) introduced flexible remuneration methods, including termination charges and bilateral agreements, accelerating annual declines to over 20% post-1998 and shifting net payments of approximately $40 billion from developed to developing countries between 1993 and 1998. By the , the traditional rate system had been largely supplanted by bilateral agreements and cost-oriented models, reducing reliance on SDR-based settlements.

Standardization and regulation

The Telecommunication Standardization Sector () plays a central role in developing global standards for telephone networks, ensuring and efficiency across borders. Key recommendations include the X.25 protocol, established in 1976 and revised through 1996, which defined packet-switched data communication interfaces and served as a foundational precursor to advanced signaling systems like SS7. The Y.2000 series, introduced around 2004 and updated thereafter, outlines requirements for Next Generation Networks (NGN), focusing on IP-based architectures that integrate voice, data, and multimedia services while maintaining . SS7, formalized in the Q.700 series since the 1980s, exemplifies these standards by enabling signaling for call setup, routing, and management in public switched telephone networks (PSTN). Regional regulatory bodies enforce these standards at national levels, tailoring them to local needs such as numbering plans and spectrum allocation. In the United States, the (FCC) holds full jurisdiction over the telephone numbering system, administering the to promote efficient resource use and prevent exhaustion of area codes. In the United Kingdom, manages the for telecommunications, licensing frequencies essential for mobile and fixed telephone services to support network expansion and innovation. The shift from monopolies to competitive markets has been driven by key regulatory milestones. The 1984 divestiture of , mandated by a U.S. settlement, dismantled the , separating local carriers from long-distance services and fostering that reduced rates and spurred technological advancements. Globally, the World Trade Organization's 1997 Agreement on Basic liberalized markets in 69 countries, committing participants to for voice , data transmission, and leased lines, thereby promoting international and service diversity. Universal service obligations ensure equitable access to telephone services, particularly in underserved areas, through government-mandated subsidies and funds. These policies require carriers to provide basic connectivity in rural and low-income regions, often funded by contributions from all telecom providers, as seen in the FCC's , which has disbursed billions since 1998 to support rural deployment. Similar mechanisms worldwide, such as cross-subsidies in developing countries, aim to bridge the by subsidizing costs where market forces alone fall short. As of 2025, regulations have evolved to address modern challenges in VoIP and . The FCC has reinforced (LNP) requirements for interconnected VoIP providers, mandating seamless number transfers without delays to enhance consumer choice in transitioning from traditional to IP-based services. In the , the NIS2 Directive (EU 2022/2555) required transposition into by 17 October 2024, with implementation ongoing as of 2025 and many Member States still adapting , expanding cybersecurity obligations for telecom operators, requiring , incident reporting, and measures to protect against threats in digital telephone infrastructures.

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