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Pearson plc

Pearson plc is a British multinational corporation headquartered in and recognized as the world's company, specializing in services and software for , including , assessments, qualifications, and solutions to address skills gaps. Originally founded in 1844 as a construction firm by , the company diversified into publishing in the late and progressively shifted focus toward through acquisitions and divestitures of non-core and publishing assets, such as the Group in 2015. Operating in over 70 countries with approximately 24,000 employees, Pearson's core business units encompass , & Qualifications, Enterprise Learning & Skills, English Language Learning, and Virtual Learning, emphasizing scalable platforms and AI-driven personalization. In 2025, the company reported accelerating underlying sales growth to 4% in the third quarter, driven by expansions in virtual learning and assessments, alongside strategic investments in workforce skills and tools, positioning it for mid-single-digit growth in subsequent years.

History

Foundations in engineering and manufacturing (1844-1925)

S. Pearson & Son originated in 1844 when established a brickmaking and contracting business in , initially focusing on local of bricks, tiles, and alongside small-scale work. By the 1850s, the firm had expanded its contracting operations under Samuel's direction, employing laborers, masons, and apprentices for building projects in the region. In 1856, Samuel's son George joined the partnership, renaming the enterprise S. Pearson & Son and shifting emphasis toward contracts, including railways, systems, , and in . The company relocated its head office to in 1857, further developing capabilities in glazed sanitary pipes and bricks to support these . George Pearson's leadership grew the firm steadily; by 1871, it employed around 200 workers as a builder and contractor. In 1873, George's son Weetman Dickinson Pearson entered the business, apprenticing before gaining a partnership stake; following Samuel's retirement in 1879, Weetman became a full partner with George, dissolving the prior arrangement and propelling international expansion. The head office moved to London in 1884, enabling pursuit of larger contracts, including the Blackwall Tunnel under the River Thames (completed 1900) and the Admiralty Harbour at Dover. Between 1889 and 1914, the firm executed 67 engineering projects valued at £43 million, with over a third overseas in locations such as the United States, Mexico, and Egypt; notable among these was the Mexican Grand Canal for Mexico City's drainage (1890–1896). Incorporated as S. Pearson & Son Ltd in 1897 with £1 million in share capital, the company had emerged as one of the world's premier civil engineering contractors by the early 20th century. It continued major infrastructure works, such as the East River Railway Tunnels in New York and harbors in Vera Cruz and Salina Cruz, Mexico, blending manufacturing elements like pipe production with large-scale construction. Through the 1910s and into the early 1920s, the contracting department operated under S. Pearson & Son (Contracting Department) Ltd, established in 1919, before the core construction activities wound down in the late 1920s amid a strategic shift toward investment holdings. This period solidified the Pearson family's expertise in engineering and manufacturing, laying the groundwork for subsequent diversification.

Expansion into resources, energy, and finance (1900-1989)

In the early , under the leadership of Weetman Pearson, S. Pearson & Son expanded significantly into energy sectors, beginning with electrical infrastructure in . Invited by President , the firm secured contracts to electrify and manage the tramway system in in 1898, which evolved into broader electricity supply operations across the region by the early . This positioned the company to leverage its expertise amid Mexico's rapid industrialization, with Pearson's ventures generating substantial revenues from power generation and distribution. Parallel to electrical projects, Pearson pivoted to oil exploration from , drilling in the region after initial infrastructure successes. The company struck major reserves at the Potrero del Llano field in 1904, leading to the formation of the Mexican Eagle Petroleum Company (Compañía Mexicana de Petróleo El Águila) in 1909, which rapidly scaled production. By 1914, this entity controlled approximately 60% of Mexico's oil output, contributing to the country becoming the world's third-largest producer behind the and . In 1919, Mexican Eagle merged with Royal Dutch Petroleum to create Royal Dutch Shell, with Pearson retaining a significant stake that bolstered the firm's global energy footprint; subsequent expansions included North American oil and gas acquisitions in the 1950s and worldwide ventures in the . The firm also diversified into resource extraction, particularly in the . By the , S. Pearson & Son held interests in coal operations in the and pursued joint ventures, such as a partnership with & Company to develop , iron, and steel facilities in , though some projects faced delays. These assets were nationalized in the late 1940s alongside other utilities, reflecting postwar British policy shifts, but underscored the company's prewar resource base. Entry into finance occurred primarily post-World War II, centered on merchant banking. S. Pearson & Son acquired a controlling interest in Lazard Brothers, a prominent London-based investment bank, which anchored its financial services division through activities in corporate finance, asset management, and international advisory. By the 1980s, this stake—peaking at 79%—supported diversified holdings, though it was gradually reduced toward 50% by 1990 amid strategic refocusing. These expansions into resources, energy, and finance transformed the firm from a construction specialist into a multifaceted conglomerate by 1989, with energy interests peaking before partial divestitures.

Development of publishing and media arms (1921-2002)

In 1957, Pearson acquired the , marking a significant entry into the media sector, and gained a 50 percent stake in through the purchase of Financial Times Ltd.. This move diversified the company beyond its engineering roots into financial information and publishing, leveraging the FT's established reputation for . The acquisition included the merged entity of the Financial Times and Financial News, formed in 1945, which strengthened Pearson's position in international financial media. The publishing division expanded rapidly in the late 1960s. In 1968, Pearson acquired Longman, a longstanding British publisher founded in , integrating it with existing assets like the Westminster Press to bolster educational and general publishing capabilities. This was followed in 1970 by the acquisition of , a leading publisher known for affordable editions, which merged into S. Pearson & Son and enhanced Pearson's consumer and trade publishing portfolio. Through subsidiaries like Penguin, further growth occurred in the . In 1985, Penguin acquired U.S.-based Viking, along with British imprints Michael Joseph and , expanding its literary and commercial fiction offerings. Pearson directly strengthened educational in 1987 by purchasing , a key player in science and textbooks. interests grew with the 1988 acquisition of Les Echos Group in , adding a prominent to the portfolio. By the , Pearson refocused on core media segments—, , and —amid divestitures of non-core assets. In 1996, it acquired Educational and , while selling the Westminster Press newspaper group to streamline operations. The largest deal came in 1998, when Pearson purchased & Schuster's , , and professional divisions for $4.6 billion, significantly scaling its global educational content holdings. Into 2002, expansions continued, including the acquisition of , merged with Putnam to broaden travel and publishing. These moves positioned Pearson as a dominant force in both trade and educational , alongside media assets like the Group.

Strategic pivot to education (1998-2016)

In 1997, Marjorie Scardino assumed the role of at Pearson plc, initiating a strategic refocus on as the company's primary growth driver amid underperforming and segments. This pivot recognized 's stability and scalability compared to cyclical advertising-dependent , leading to targeted acquisitions and divestitures to streamline operations. A of this occurred in 1998 when Pearson acquired the education, reference, and business publishing divisions of from Viacom for $4.6 billion, merging them with existing assets like Longman to establish as the world's largest educational publisher. This move expanded Pearson's footprint in , K-12, and professional training materials, particularly in the U.S. market. Subsequent years emphasized bolstering assessment and digital capabilities. In 2000, Pearson purchased National Computer Systems Inc., a Minnesota-based firm specializing in standardized testing and scoring, for $2.5 billion, integrating it into to enhance data-driven educational services. That same year, divestitures accelerated, including the sale of remaining oil and gas interests inherited from earlier diversification, further concentrating resources on education and . By the mid-2000s, Pearson continued acquiring complementary education assets while shedding non-core media holdings. In 2007, it bought and Harcourt Education International from Reed Elsevier for approximately $2.1 billion, strengthening global testing portfolios and school curricula offerings. In 2002, Pearson sold a 22% stake in , its European TV broadcaster, to AG, reducing exposure to volatile broadcasting revenues. The 2010s marked intensified digital transformation and final media exits. Pearson divested its Education Technology Group in 2010 to prioritize core content and assessment services. In 2011, it acquired (later Connections Education) for an undisclosed sum, entering the virtual schooling sector with online K-12 programs serving over 50,000 students by 2013. Media divestitures culminated in 2013 with the sale of a 50% stake in FTSE International for £375 million and the merger of with , forming where Pearson retained a 47% until full in 2019. In 2015, Pearson sold the Group to Nikkei for £844 million ($1.32 billion), eliminating its last major non-education asset. By 2016, under new CEO John Fallon (succeeding Scardino in 2013), Pearson had transformed into an education-exclusive entity, with over 90% of revenues from learning products, assessments, and services across 70 countries, reflecting the pivot's success in reallocating capital toward high-margin digital and international education markets.

Post-refocus growth and digital transformation (2017-2025)

In 2017, Pearson advanced its refocus on educational services by prioritizing amid ongoing restructuring, including the divestiture of non-core assets such as and GEDU to streamline operations toward higher-margin digital offerings. This shift built on prior asset sales, aiming to counter declining print textbook demand and capitalize on platforms, with the company's underscoring employee-driven innovations in digital content creation. John Fallon served as CEO until October 19, 2020, overseeing a period of turbulent adaptation marked by market pressures on sales, after which Andy Bird, formerly of International, assumed leadership to accelerate the transition from traditional publishing to a digital-first model. Under Bird, Pearson integrated into learning tools, expanded virtual platforms, and pursued targeted acquisitions like Spotlight Education in 2021 for data-driven personalization and eDynamic Learning in July 2025 to strengthen career and technical education capabilities. Strategic partnerships, including with in 2024 for AI-enhanced content and in 2025 for workforce skills development, further embedded technology across offerings. Digital transformation gained momentum with AI central to growth strategies, as evidenced by scaled infusions across products by 2024, alongside in April 2025 to emphasize adaptive, future-oriented learning solutions. Underlying sales reflected this progress, rising 3% to £3.55 billion in 2024, driven by Virtual Learning, with acceleration to 4% in Q3 2025 amid stronger Q4 expectations. Adjusted operating profit increased 10% in 2024, supporting £490 million in and a proposed £350 million share buyback, signaling stabilized core performance post-divestitures despite nominal revenue fluctuations from earlier asset disposals.

Business segments

Assessment and Qualifications

The Assessment and Qualifications segment of Pearson plc provides testing, , and services spanning school-level exams, professional licensure, clinical evaluations, and international academic assessments, handling over 90 million interactions annually across its units. It comprises Pearson VUE for computer-based and licensure testing in fields such as , , , and ; school assessments including UK GCSEs, A-levels, and BTEC vocational qualifications under the Edexcel brand; clinical assessments for psychological, educational, and therapeutic evaluations; and international programs like International GCSEs and Advanced Levels recognized by universities worldwide. This segment constitutes Pearson's largest revenue source, benefiting from stable demand for standardized testing and digital delivery platforms. Pearson VUE operates as a global leader in high-stakes computer-based testing, administering exams through a network of secure test centers and online proctoring, serving clients including , , and professional bodies in over 180 countries. In the school qualifications area, , the 's largest awarding organization, delivers academic and vocational credentials such as GCSEs in over 40 subjects, A-levels, and BTEC Nationals, with specifications aligned to national curricula and available internationally for students seeking equivalence to standards. Clinical assessments focus on tools for diagnosing learning disabilities, cognitive abilities, and professional competencies in , speech-language , and , distributed to practitioners under qualification levels A through C based on training requirements. Financially, the segment has demonstrated resilience, with adjusted operating margins expanding to 23% in 2024 driven by sales growth and operational efficiencies, though offset partially by . For , Pearson anticipates low to mid-single-digit sales growth in this area, supported by volume increases in VUE testing and steady enrollment in school qualifications amid digital transitions. The business emphasizes secure, scalable digital infrastructure to meet rising demand for credentialing in workforce development and .

Virtual Learning

Pearson's Virtual Learning division delivers full-time online K-12 schooling and supporting platforms, emphasizing accessible, high-quality virtual education primarily through public and private school programs. The segment operates Connections Academy, a network of tuition-free, accredited online public schools serving students across multiple U.S. states, providing curriculum, certified teachers, and a comprehensive learning management system. It also includes Pearson Online Academy, a tuition-based private online school for grades K-12, offering flexible, rigorous instruction with accreditation from bodies such as Cognia and the Middle States Association. These programs have supported virtual schooling since 2001, enabling districts, regions, or states to implement customized online solutions with features like live classes, personalized learning paths, and parental involvement tools. The division's core platform, Pearson Online Classroom, functions as an integrated that facilitates interactive lessons, assessments, assignments, and real-time communication among students, teachers, and families. Additional services encompass options, for educators, and program management support to help schools transition to or expand virtual models. In recent years, Pearson has incorporated -driven tools into these offerings, such as study aids in , where high school students using resources demonstrated higher grades and pass rates compared to non-users, based on internal 2025 . Financially, Virtual Learning experienced a 4% decline in the 2024 fiscal year, influenced by the expiration of a prior online program management contract and losses from certain partner schools. However, enrollments for the 2024/25 academic year rose 4% on a same-school basis, with virtual schools dipping only 1% amid operational expansions like openings and program scaling. Growth resumed in 2025, with the segment's increasing 17% in the third quarter, driven by higher student enrollments and -enhanced engagement. Pearson anticipates sustained expansion in Virtual Learning through 2025 and beyond, supported by enrollment gains, new institutional partnerships, and further integration to boost retention and outcomes.

Enterprise Learning and Skills

Enterprise Learning and Skills is a dedicated business unit of , established in 2025 through the evolution of the former Skills segment, which consolidated the company's global sales capabilities to deliver skills solutions. Led by Vishaal Gupta, the unit operates as a strategic solutions provider, emphasizing a unified go-to-market model to address skills gaps via talent planning, sourcing, and development for corporate clients. It targets high single-digit sales growth in 2025 by expanding market share and focusing on talent solutions. The unit's offerings span vocational qualifications and enterprise talent solutions, including career-focused programs such as BTEC qualifications for entrepreneurial skills and techniques, GED testing, and digital badges via Credly for verifying competencies in areas like , where 1 million AI-related badges were issued in 2024. Enterprise services provide flexible tools for business transformation, encompassing in-demand training in business, technology, and professional development, supported by partnerships with , , AWS, and Degreed to integrate certifications with learning resources. In March 2025, Pearson launched the Skilling Partner program to enhance professional learning by combining its certification infrastructure—such as IT and business credentials—with expanded content for upskilling. In 2024, under its prior Workforce Skills branding, the segment generated sales of £226 million, reflecting a 3% headline increase and 6% underlying growth, with adjusted operating profit improving to £8 million from a £8 million loss in 2023. It served 1,509 customers, achieving a Credly net retention rate of 91%, driven by over 80% digital or digitally enabled products that facilitated multi-year deals and proficiency training. The unit's model leverages learning science and technology to bridge skills shortages, with additional resources like GSE Job Profiles aligning proficiency to 1,400 job roles.

Higher Education

Pearson's Higher Education segment serves as the company's primary provider of content and platforms to universities, colleges, and students in and international markets, focusing on courseware that integrates adaptive technologies for personalized instruction. Core offerings include subscription-based access to eTextbooks through Pearson+, interactive platforms such as MyLab and Mastering for subjects like , sciences, and , and Revel for immersive digital course experiences that emphasize . These tools support over 10 million annual users globally, with features enabling real-time analytics for instructors and customized study paths for learners. In 2024, the segment achieved underlying sales growth of 1%, reversing prior declines through increased adoption rates, stable enrollment levels, and targeted pricing strategies, though headline sales fell 3% due to foreign exchange effects. Performance varied geographically: U.S. higher education sales expanded amid market share gains from enhanced sales execution and product bundling, while international operations declined owing to reduced enrollments and competitive pressures in mature markets. The segment contributed significantly to Pearson's overall adjusted operating profit, benefiting from cost efficiencies and a shift toward higher-margin digital subscriptions, which now represent the majority of revenue. Innovation efforts center on integration, including the monetization of the Study Prep tool—formerly Channels—which provides -driven exam preparation and was rolled out successfully in fall 2024 to boost retention and upsell opportunities. For 2025, Pearson anticipates accelerated sales growth over 2024 levels, driven by ongoing sales team transformations, expanded applications across platforms, and new content aligned with evolving curricula in and professional fields. Challenges persist in markets, where macroeconomic factors and shifts have tempered , prompting a focus on high-growth emerging regions.

English Language Learning

Pearson's English Language Learning business unit delivers courseware, platforms, and tools designed for non-native speakers acquiring English proficiency, serving institutional clients such as and , programs, and individual learners globally. This segment emphasizes scalable, technology-enhanced solutions that combine pedagogical methods with data-driven personalization to address varying learner needs across age groups and proficiency levels. Core offerings include multilevel course series for adults, such as Top Notch, which prioritizes conversational fluency through structured input, intensive practice, and recycling of language elements; Speakout, focused on real-world English usage to build speaking confidence; and Side by Side Extra & Plus, which integrates life-skills development with grammar, , and pronunciation training. Supplementary materials encompass over 400 graded Pearson English Readers titles for independent or guided reading, suitable for young learners, teens, and adults to enhance and . The unit also provides more than 30 specialized dictionaries, resources, videos, and technical English courses tailored for vocational contexts. Digital innovations feature platforms like Pearson English Connect, a beta solution offering free trials for confidence-building exercises, and the Global Scale of English, a granular proficiency framework that aligns learning paths with measurable outcomes to inform instruction and progress tracking. Recent advancements incorporate to scale personalized assessments and adaptive content delivery across these products. The segment operates within an addressable market integrating institutional training, estimated at approximately £6 billion as of 2023, with Pearson capturing share through models blending physical courseware and tools. Sales grew 8% on an underlying basis in , propelled by institutional demand, though headline growth was 1% after accounting for dispositions. In the first half of 2025, sales declined 3%, consistent with forecasts amid a challenging from prior-period gains in institutional enrollments.

Leadership and governance

Executive leadership

Omar Abbosh has served as of Pearson plc since January 7, 2024. With over 30 years of experience in growth and transformation at multinational firms, Abbosh previously held the role of President of Industry Solutions at and senior positions at , including Chief Strategy Officer and Chief Executive of Communications, Media, and Technology. He holds an MBA from and a Master's in from the . Sally Johnson has been since April 24, 2020. Johnson joined Pearson in 2000, advancing through finance and operations roles in , , and corporate functions before her promotion to . She is a qualified and serves as a at . Key supporting executives include David Treat, Chief Technology and Innovation Officer since July 1, 2024, with responsibilities expanded in March 2025 to oversee digital operations, scaling, and cross-functional collaboration. In February 2025, Sharon Hague joined as President of English Language Learning, reporting to the CEO and focusing on that business segment's growth. The executive team reports to the , chaired by , and emphasizes strategic implementation in education technology and digital learning amid Pearson's transformation.

Board composition and oversight

The Pearson Board consists of 10 members as of October 2025, including two executive directors and eight independent s, ensuring a majority of independent oversight in line with principles. The executive directors are Chief Executive Omar Abbosh and Sally Johnson, while s include Chair , Sherry Coutu, Alison Dolan, Alex Hardiman, Esther Lee, , Graeme Pitkethly, Annette Thomas, and Lincoln Wallen; Arden Hoffman joined as an independent effective 1 June 2025. Board composition emphasizes a balance of skills in , , , and global markets, with annual evaluations confirming diverse tenure, balance (achieving at least 40% ), and international experience to support strategic decision-making. The Board provides oversight through its responsibility for setting strategy, monitoring performance, managing risks, and ensuring compliance with regulatory standards, delegating detailed scrutiny to four principal committees. The Audit Committee, chaired by Graeme Pitkethly and comprising Alison Dolan, Alex Hardiman, and Lincoln Wallen, oversees financial reporting integrity, internal controls, risk management, and external audit processes. The Remuneration Committee, led by Sherry Coutu with members Alison Dolan, Arden Hoffman, Esther Lee, and Annette Thomas, determines executive pay policies aligned with performance and shareholder interests while reviewing broader workforce remuneration. Further oversight is handled by the Nomination & Governance Committee, chaired by and including Sherry Coutu, Esther Lee, Graeme Pitkethly, and Annette Thomas, which manages board composition, , targets, and adherence to the . The Reputation & Responsibility Committee, under Annette Thomas with Alex Hardiman, Arden Hoffman, Esther Lee, Graeme Pitkethly, and Lincoln Wallen, monitors , , ethical conduct, and reputational risks tied to Pearson's educational mission. Committees report directly to the full Board, which conducts annual evaluations of its effectiveness and that of individual directors to maintain rigorous .

Financial performance

Pearson's headline revenue peaked in the mid-2010s before contracting due to divestitures of non-education assets, such as the sale of the Financial Times Group in 2015 for £844 million and the disposal of its 47% stake in Penguin Random House in 2020 for approximately £500 million, which streamlined operations but reduced overall scale. By 2022, annual sales stood at £3,841 million, declining to £3,674 million in 2023 and £3,552 million in 2024 amid a shift to digital models and market headwinds in higher education. Despite revenue contraction, underlying sales—adjusted for divestitures and currency—demonstrated resilience, with 3% growth in 2024 fueled by and qualifications segments, offsetting declines in courseware. Adjusted operating profit, a key non-GAAP metric excluding and acquisition costs, increased from £573 million in 2023 to £600 million in 2024, reflecting 10% underlying growth and margin expansion to 16.9% from 15.6%, driven by cost discipline and higher-margin digital offerings.
YearHeadline Sales (£ million)Adjusted Operating Profit (£ million)Adjusted EBITDA (£ million)
20223,841~500 (estimated from trends)~700
20233,674573941
20243,552600989
Free cash flow strengthened to £490 million in 2024 from prior years, enabling a proposed 24.0 pence per share dividend and a £350 million share buyback program, signaling improved cash generation amid debt reduction to net cash positive status. Earnings per share rose to 62.1 pence adjusted in 2024, up from 2023 levels, supported by profitability gains despite share count reductions via buybacks. Pearson's FTSE 100 listing saw share price volatility, trading around 1,129 pence as of late 2025, recovering from 2022 lows but below 2010s highs, correlating with revenue trends and investor focus on education purity.

Recent results (2023-2025)

In 2023, Pearson reported underlying sales growth of 5%, driven by strong performance in its core educational divisions, with reaching £3.52 billion. Adjusted operating profit rose 31% to £573 million, reflecting improved margins from digital product adoption and cost efficiencies, while statutory operating profit increased to £498 million from £271 million in 2022. The company also announced a £300 million share buyback , supported by enhanced of £326 million, up 74% year-over-year. For the full year 2024, underlying sales grew by 3%, with at £3.552 billion, maintaining stability amid market challenges in . Adjusted operating increased to £600 million, representing approximately a 5% rise on a reported basis and stronger underlying margin expansion from operational leverage and strategic divestitures, such as the sale of non-core assets contributing £45 million in revenue. remained robust, enabling a proposed final of 24.0 pence per share and plans for a £350 million . In the first half of 2025 (six months ended June 30), headline sales declined 2% to £1.722 billion from £1.754 billion, but underlying sales growth was 2%, in line with guidance, supported by gains in virtual learning offset by softer in assessments. Adjusted operating profit grew 2% on an underlying basis, bolstered by 32% underlying improvement from cost controls, while surged to £156 million from £27 million. By the nine-month period ending September 2025, underlying group sales growth accelerated to 2% overall, with 4% in the third quarter, driven by 17% growth in virtual learning enrollments. Net debt fell to £1.0 billion, reflecting strong cash generation.

Products and services

Core educational offerings

Pearson's core educational offerings center on digital courseware and interactive learning platforms that deliver personalized content across and K-12 sectors. These include adaptive systems integrating textbooks, resources, and practice exercises tailored to learner needs, with a primary focus on where digital adoption has accelerated. In , the company reported emphasizing AI-enhanced personalization in these platforms to improve student outcomes, drawing from research-backed content development. Key platforms in include MyLab and Mastering, which provide discipline-specific tools such as simulations in science and math, along with real-time analytics for instructors to track progress and intervene. These systems use algorithmic adaptation to customize homework and quizzes, with data from 2024 implementations showing increased engagement through features like mobile accessibility and integrated e-texts. Complementing these, Revel offers interactive e-books with embedded videos, quizzes, and shared reading annotations, designed to replace static print materials and foster . For K-12 education, core products encompass standards-aligned online curricula for core subjects like math, , and language arts, often delivered via virtual learning environments. These include hundreds of courses supporting blended and full-time online schooling, with options for honors, , and career-technical education pathways, as utilized in state-approved programs in 2024. The Pearson+ subscription model provides on-demand access to digital textbooks and study aids across thousands of titles, enabling cost-effective resource sharing for students and institutions. Across offerings, Pearson prioritizes , with 2024 updates incorporating for and habit-forming study tools like prompts, validated through internal efficacy studies. This shift from traditional to digital-first models reflects revenue trends, where courseware drove growth amid declining print sales.

Assessment and certification tools

Pearson's Assessment & Qualifications division encompasses tools for , , and clinical diagnostics, delivering exams and assessments to millions annually through digital platforms and test centers. This division generated significant revenue, with Pearson VUE alone processing over 15 million exams in 2022 across IT, healthcare, and regulatory sectors. Pearson VUE specializes in computer-based testing and certification delivery, operating more than 5,000 test centers in 180 countries and supporting online proctored exams for credentials from providers like , , and . It facilitates licensure exams for professions including (e.g., NCLEX) and (e.g., NCEES tests), emphasizing secure, scalable validation of skills and . In 2023, Pearson expanded VUE's capabilities via partnerships, such as integrating AI-enhanced learning with pathways to align assessments with workforce demands. For school-based assessments, Pearson offers tools like AIMSweb for real-time student progress monitoring in reading and math, used in thousands of U.S. districts to inform instructional decisions based on data. Q-global, a platform, enables automated scoring and reporting for over 300 classroom assessments, reducing administrative burden while providing norm-referenced insights. In clinical contexts, Pearson's portfolio includes psychometrically validated instruments such as the Behavior Assessment System for Children (BASC-3), which screens for emotional and behavioral issues in youth via multi-informant ratings, and tools for ADHD and evaluations grounded in empirical norms. These products, distributed to psychologists and educators, prioritize evidence-based scoring algorithms over 50 years of data accumulation.

Digital and AI-driven innovations

Pearson has incorporated into its core digital platforms, such as MyLab, Mastering, Revel, and eTextbooks, to deliver experiences including generative AI tutors that provide step-by-step problem-solving guidance, adaptive practice questions, and video explanations tailored to individual student needs. These tools aim to enhance comprehension by integrating directly with course materials, allowing students to interact with content in while freeing instructors for higher-level engagement. In April 2024, Pearson announced an acceleration in content development, focusing on topics like large language models, , , and cybersecurity to prepare learners for technology-driven careers. This initiative expanded in May 2024 with the rollout of generative beta study tools embedded in titles, enabling features such as AI-generated summaries and interactive queries. By 2024, Pearson introduced further innovations, including broader access to study aids for millions of students ahead of the fall semester, emphasizing efficiency in content generation and assessment. Strategic partnerships have bolstered these efforts. On June 26, 2025, Pearson collaborated with to co-develop next-generation tools, leveraging infrastructure for richer, more engaging content delivery and personalized in educational products. In August 2025, the company extended its -powered Study Prep tool globally, incorporating video-based preparation and adaptive feedback to support multilingual learners across disciplines. Additional alliances, such as with in September 2025 for agentic and in early-career training, and with in August 2025 for workforce readiness platforms, target integration in professional skills development. Pearson also launched AI Literacy Modules on September 4, 2025, designed for instructors to teach ethical usage, amid a commitment to digitally enable over 80% of its products. In K-12 applications, such as through , tools were embedded in subjects like and during the 2024-2025 school year, reaching nearly 6,500 students with performance-enhancing features. These developments reflect Pearson's shift toward -augmented digital ecosystems, with certifications like Generative AI Foundations showing monthly double-digit growth since launch.

Controversies and criticisms

Allegations of market dominance and monopolistic practices

In 1998, the U.S. Department of Justice filed an antitrust complaint against Pearson plc to block its proposed acquisition of Harcourt's businesses, alleging that the deal would substantially lessen competition in narrow markets such as assessments, speech and language assessments, and developmental assessments for elementary school children. The complaint contended that the merger would reduce the number of competitors from three to two in these specialized segments, potentially leading to higher prices and reduced innovation for schools and students. The case was resolved through a in June 1999, requiring Pearson to divest specific product lines to maintain competition, rather than prohibiting the acquisition outright. Pearson has faced ongoing criticism for its dominant position in U.S. publishing, where it holds approximately 40% as of the early 2020s, alongside competitors like Cengage and McGraw-Hill. Detractors, including educators and policy analysts, have argued that this concentration enables practices such as bundling digital content with non-reusable access codes, which hinder the for used textbooks and limit student choices. Pearson has countered these claims by asserting that the sector features robust from open educational resources, digital platforms, and alternative publishers, denying any monopolistic control. Between 2019 and 2020, Pearson was named in multiple class-action antitrust lawsuits alongside publishers Cengage and McGraw-Hill, as well as campus bookstores, over "Inclusive Access" programs. These suits alleged that the defendants conspired to monopolize markets by partnering with universities to automatically enroll students in subscription-based materials, often with options that were difficult to exercise, thereby suppressing the resale market and inflating costs. Plaintiffs claimed violations of the through horizontal agreements to eliminate competition in textbook resale and force adoption of proprietary formats. In June 2021, U.S. District Judge Denise L. Cote dismissed the consolidated multidistrict litigation, ruling that the complaints failed to adequately allege an unlawful conspiracy or monopolization, as evidence of parallel conduct alone did not prove agreement, and students retained mechanisms. No subsequent findings of monopolistic practices have been upheld in court against Pearson in these matters.

Issues with testing accuracy and delivery

Pearson has faced repeated criticisms for inaccuracies in scoring standardized tests, including instances where errors led to incorrect student outcomes. In 2013, Pearson provided miscalculated scorecards to approximately 4,000 parents in due to errors in converting raw scores to proficiency levels, prompting the state to demand corrections and highlighting flaws in post-test processing. Similarly, in that year, scoring errors on gifted and talented admissions tests affected thousands of families by undercounting eligible students and inflating cutoffs, resulting in revised admissions criteria after public outcry. These incidents contributed to broader concerns, with advocacy group FairTest documenting at least 13 significant scoring mistakes by Pearson between 2013 and 2015, such as preventing 5,300 students from graduating due to faulty tallies. Delivery problems have compounded accuracy issues, particularly with technical glitches and logistical failures in administering exams. In , during the rollout of STAAR tests, Pearson lost shipments of answer sheets in 2014, delaying results and eroding trust, which factored into the company losing most of its state testing contract in 2015 after years of vendor penalties totaling millions. For assessments, a 2016 employee error caused widespread test session cancellations in , locking out students mid-exam and requiring rescheduling, amid ongoing complaints about platform instability. Earlier, in 2011, experienced "unacceptable" delays in score delivery for standardized tests due to issues handled by Pearson, leading to the contract's eventual transfer to another provider. Such errors have raised questions about the reliability of Pearson's systems, with states imposing fines—such as $20 million proposed against Pearson in in 2016 for STAAR-related failures—and prompting shifts to competitors. In , a 2017 scoring oversight erroneously allowed 10 students to receive high school diplomas, though the state opted not to revoke them post-correction. Pearson has maintained that its tests are "valid and reliable" overall, attributing isolated problems to procedural lapses rather than systemic flaws, but critics argue these recurring issues undermine public confidence in automated scoring and digital delivery platforms.

Pricing, contracts, and ethical business concerns

Pearson's pricing model for educational materials, particularly textbooks and subscriptions, has drawn scrutiny for contributing to high costs borne by students and institutions. Traditional textbooks from Pearson have historically increased in price at rates exceeding , with average costs reaching hundreds of dollars per title, exacerbating and resale market inefficiencies due to required purchases for courses. In response, Pearson shifted toward offerings and subscription-based access codes by the late , aiming to reduce per-unit prices to around $40 for e-books and $79 for comprehensive tool suites, while emphasizing perpetual access over one-time purchases. However, this transition has been criticized for locking users into platforms that limit flexibility and , potentially sustaining revenue through recurring fees rather than outright ownership. Contracts with educational institutions and governments often involve multi-year agreements for services and learning platforms, which have faced legal challenges over processes and potential conflicts of interest. For instance, Pearson's 2014 contract for Common Core-aligned testing in was contested in court by competitors alleging irregularities in the bidding and award process, though the contract proceeded amid ongoing litigation. Similar disputes arose in state testing programs, such as Texas' STAAR assessments, where Pearson lost and later regained contracts following vendor performance issues with rivals. Critics have highlighted risks of , including instances where state education officials received travel expenses from Pearson-affiliated foundations while overseeing contracts worth millions, raising ethical questions about impartiality despite claims of compliance with rules. Ethical concerns have centered on , handling, and practices in dealings. In 2021, the U.S. Securities and Exchange Commission charged Pearson with misleading investors by downplaying the scope of a 2018 affecting student and administrator credentials from its SchoolNet platform, resulting in a cease-and-desist order without monetary penalties after Pearson self-reported and cooperated. Pearson settled a 2013 antitrust lawsuit for $75 million related to e-book pricing coordination with other publishers, which artificially inflated costs before agency model reforms. More recently, in June 2025, the Equal Employment Opportunity Commission sued for allegedly denying employees with visual impairments equal access to benefits and training, violating the with Disabilities . Additionally, a 2015 class-action by authors advanced against Pearson for underpaying royalties on international sales, alleging breaches of terms. Pearson maintains a code of emphasizing and , with reporting mechanisms for concerns, but recurrent issues in testing delivery—such as scoring delays and errors leading to fines—have fueled broader doubts about operational reliability.

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