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Automation Anywhere

Automation Anywhere is an American software company that specializes in agentic process (APA), delivering a cloud-native platform powered by to discover, automate, and scale end-to-end business processes across enterprises. Founded in 2003 by Mihir Shukla, Neeti Mehta Shukla, Ankur Kothari, and Rushabh Parmani, the company is headquartered in , and focuses on liberating employees from mundane, repetitive tasks to enable higher-value work through intelligent digital agents and bots. With a mission to unleash by transforming businesses via accessible automation, Automation Anywhere has grown into a leader in robotic process automation (RPA) and AI-driven solutions, supporting over 4,000 customers worldwide. The company's evolution reflects the broader shift from traditional RPA to agentic systems that incorporate generative AI for autonomous decision-making and process orchestration. Initially focused on software bots for task automation, Automation Anywhere expanded its offerings to include the Automation 360 platform, which integrates AI agents capable of handling complex workflows in industries such as finance, healthcare, and manufacturing. Key products include the Agentic Process Automation System, which enables the creation and deployment of AI agents for process discovery and execution; Automation Co-Pilot, a digital assistant for real-time guidance; and AI Agent Studio, a low-code environment for building custom automations. These tools have powered more than 400 million automations annually and over 1.8 million unique AI agent executions, demonstrating significant scale in enterprise adoption. Under the leadership of CEO and co-founder Mihir Shukla, Automation Anywhere emphasizes innovation and global impact, with recent developments highlighting integrations of to enhance productivity and reduce operational costs. The company has received accolades such as Momentum Leader in Winter 2025 and a Gold Medal from SoftwareReviews in 2024, underscoring its influence in the sector. As of November 2025, Automation Anywhere continues to prioritize ethical deployment, including earning ISO 42001 certification for management, and workforce upskilling, positioning itself at the forefront of technologies that drive business transformation.

Corporate Profile

Founding and Founders

Automation Anywhere was founded in 2003 in , initially operating under the name Tethys Solutions, LLC. The company emerged from a vision to develop accessible automation software that could handle repetitive tasks without requiring extensive programming knowledge, targeting enterprise users in and productivity enhancement. The company was co-founded by four individuals: Mihir Shukla, who serves as CEO and brings prior experience in from roles at (following its acquisition of Software) and other and firms; Neeti Mehta Shukla, who emphasizes inclusivity and the democratization of technology through initiatives like upskilling programs for underrepresented groups; Ankur Kothari, current ; and Rushabh Parmani, Chief Customer Officer. Shukla's leadership drove the initial focus on creating tools for , aiming to free employees from mundane work and unlock human potential in business processes. In its early days, Tethys Solutions operated on a bootstrapped basis with a small team, facing typical startup hurdles such as limited resources and the need to establish a foothold in the competitive market. Mihir Shukla personally reduced household expenses to sustain operations, leading to profitability and $3 million in revenue by without external funding. This lean approach allowed the founders to refine their software bots for practical applications, laying the groundwork for a pivot toward broader solutions.

Headquarters and Global Presence

Automation Anywhere's primary headquarters is located in , , at 633 River Oaks Parkway, serving as the central hub for executive leadership, product innovation, and strategic decision-making. The company maintains a global network of over 20 offices across multiple continents, enabling localized support and operations for its international clientele. Key locations include , , which houses engineering and R&D facilities focused on and innovation; , United Kingdom, overseeing EMEA regional operations; , managing activities. As of 2025, Automation Anywhere employs approximately 3,000 individuals worldwide, with a diverse comprising engineers, sales professionals, and specialists distributed across its global sites. The 's operational model is centered on a cloud-based infrastructure, Automation 360 Cloud, which facilitates scalable automation for multinational clients through data centers spanning 16 geographic regions across six continents, ensuring low-latency performance and regional data residency. This setup supports compliance with international regulations, such as the GDPR in , via features like data encryption, access controls, and privacy-by-design principles.

Historical Development

Early Years (2003–2010)

Automation Anywhere traces its origins to 2003, when it was founded as Tethys Solutions in , by Mihir Shukla, Neeti Mehta Shukla, Ankur Kothari, and Rushabh Parmani, with an initial focus on software tools to automate repetitive IT tasks. The company's first products were tools and basic scripting software designed for IT processes, primarily targeting small enterprises seeking to streamline routine operations without extensive programming expertise. By 2006, Tethys Solutions had released Automation Anywhere version 3.0, an advanced automation tool capable of handling complex IT scenarios such as and . These developments aligned with the founders' vision of democratizing to boost across business functions. The early years were marked by challenges, including limited adoption in a nascent automation market where awareness of such technologies was low among potential users. The global economic recession of 2008–2009 further exacerbated these issues, constraining budgets for new software investments and slowing growth. In response, the company pivoted from a primary emphasis on testing tools to broader automation, positioning its offerings to address cost-saving needs in a tightening economy; this shift helped achieve profitability and $3 million in annual revenue by 2010. In 2010, Tethys Solutions rebranded to Automation Anywhere to better reflect its expanding focus on comprehensive automation beyond initial IT scripting and testing, solidifying its identity as a provider of enterprise-grade solutions.

Expansion and Funding (2011–2018)

During 2011–2018, Automation Anywhere transitioned from bootstrapped operations to rapid scaling in the burgeoning robotic process automation (RPA) sector, driven by major funding infusions that enabled product maturation and market penetration. The company's first significant external funding came in July 2018 with a $250 million Series A round led by New Enterprise Associates and Goldman Sachs Growth Equity, which valued Automation Anywhere at $1.8 billion and marked its achievement of unicorn status. This investment supported enhanced R&D and global sales efforts, reflecting investor confidence in RPA's potential to transform enterprise workflows. Later that year, in November , Automation Anywhere raised an additional $300 million from the , elevating its total funding to over $500 million and pushing the valuation to $2.6 billion. These rounds, totaling $550 million in alone, underscored the company's momentum and positioned it as a leader in , with proceeds directed toward expanding its workforce platform and entering new markets. Prior to these investments, Automation Anywhere had operated primarily on internal funding, allowing it to build a stable foundation before seeking . Product development advanced notably with the December 2017 launch of the Automation Anywhere Enterprise 11 , which introduced scalable tools like Bot Creator for authoring bots and for orchestrating deployments across organizations. This enabled more robust, enterprise-grade RPA implementations, facilitating of complex processes while ensuring and . By emphasizing user-friendly interfaces and centralized , it addressed key barriers to RPA adoption in large-scale environments. Market expansion accelerated during this period, with customer numbers growing from 695 enterprises in mid-2017 to over 1,400 by late 2018, including prominent firms. Adoption spanned critical sectors such as finance, healthcare, technology, and insurance, where RPA helped streamline operations like claims processing and compliance reporting. This growth was bolstered by strategic office openings worldwide to better serve international clients and drive localized implementations.

Modern Era and Innovations (2019–present)

In 2021, Automation Anywhere released Automation 360, marking a significant platform upgrade to a fully cloud-native (RPA) suite designed for scalability and integration with emerging technologies. This shift enabled organizations to deploy automations without on-premises infrastructure, supporting hybrid environments and accelerating adoption amid the growing demand for . By 2025, the platform evolved further with the introduction of the Process Reasoning Engine (PRE), an -driven component that enhances decision-making in complex workflows by understanding enterprise context and orchestrating agents securely. Financially, the company demonstrated sustained growth while opting to remain private and avoid an , achieving a valuation exceeding $6.8 billion by 2019 through strategic funding and market expansion. This trajectory continued into 2025, culminating in a record non-GAAP bookings performance in the fourth quarter ending January 31, 2025, which surpassed prior quarters and exceeded EBITDA guidance, reflecting robust demand for AI-integrated solutions. A pivotal during this period was the 2024 shift to , which introduced autonomous bots capable of handling end-to-end processes with minimal human intervention, combining RPA with advanced agents for adaptive, outcome-oriented . This advancement earned Automation Anywhere recognition as one of the "7 Wonders of " by in 2025, highlighting its contributions to enterprise-scale orchestration and the autonomous enterprise vision. Amid the of the , Automation Anywhere navigated challenges posed by overhyped expectations and intensifying competition from RPA and AI vendors by emphasizing practical, governed implementations over speculative pilots. The company prioritized ethical through features like its Responsible AI Layer, introduced in , which incorporates and security for generative models, alongside comprehensive workforce upskilling programs that have trained over a million learners globally in and automation skills to foster inclusive .

Technology and Products

Robotic Process Automation Core

The (RPA) core of Automation Anywhere forms the foundational technology for automating repetitive, rule-based digital tasks, enabling organizations to deploy software bots that mimic human interactions with user interfaces and systems. This core leverages a client-server to create, execute, and manage bots efficiently, focusing on structured processes without requiring custom . It supports automation of high-volume, low-variability activities, reducing manual effort and errors in operations. At the heart of this RPA core are three primary components: Bot Creator, Bot Runner, and . Bot Creator is a client installed on user workstations, used to author and test bots through a visual interface. It includes tools like the Task Editor for building rule-based automations, SMART Recorder for capturing user actions, and MetaBots for creating reusable components that integrate APIs or handle application changes resiliently. This component enables developers to define triggers, timeouts, and error-handling logic for tasks such as data manipulation. Bot Runner, deployed on execution machines, handles the environment for bots, simulating inputs, clicks, and screen interactions to perform automated processes on schedule or . It connects to the for instructions and reports execution status, ensuring bots operate unattended across virtual or physical desktops. The Control Room serves as the central orchestration dashboard, a web-based application that manages bot lifecycle from deployment to monitoring. It provisions resources, schedules executions, tracks performance via analytics, and supports for collaborative bot , providing a unified view of the automation estate. Key functionalities of the RPA core emphasize rule-based automation for structured, repetitive workflows. Bots utilize screen scraping techniques—such as object-based, image-based, or coordinate-based recording—to extract and interact with data from legacy applications lacking , enabling tasks like copying information from PDFs or emulators. API integrations are facilitated through built-in connectors and command libraries, allowing bots to interface with databases, services, or enterprise systems for seamless data exchange without dependency. Representative examples include automating by validating and populating forms from spreadsheets into systems, or processing invoices by extracting details, matching against purchase orders, and updating ledgers, all governed by predefined rules to ensure consistency and speed. Deployment models for the RPA core offer flexibility to suit varying infrastructure needs, with scalability supporting deployments of thousands of bots. The on-premises model installs and bot agents on customer-managed servers or virtual machines, providing full and custom update control. The cloud-based 360 platform hosts as a solution on Automation Anywhere's infrastructure, with bot agents running locally, enabling automatic scaling and rapid provisioning via elastic resources. options combine elements of both, such as with on-premises execution, to balance compliance and agility while handling enterprise-scale workloads. Security features are integral to the RPA core, ensuring protected automation in regulated environments. Role-based access control (RBAC) enforces granular permissions for users and bots, integrated with SAML, MFA, and SSO for authentication. Data is safeguarded through AES-256 encryption at rest and SSL/TLS for transmissions, meeting standards. Comprehensive audit trails log all actions, with exportable reports and SIEM integrations for real-time monitoring and compliance verification. These measures align with 2 Type 2 and ISO 27001 certifications, demonstrating robust governance for , , and .

Agentic Process Automation and AI Integration

Agentic Process Automation (APA) represents an advanced evolution of Automation Anywhere's automation capabilities, integrating (RPA) with (AI) to enable end-to-end, autonomous workflows that adapt dynamically to needs. This empowers AI agents to handle complex, unstructured processes by combining rule-based RPA execution with AI-driven reasoning, allowing for real-time decision-making and continuous learning without constant human oversight. At its core, APA facilitates the orchestration of multiple agents, automations, and human inputs to achieve business goals efficiently. Central to APA is the Process Reasoning Engine (PRE), introduced in May 2025 as the AI brain that understands enterprise context, interprets goals, and drives adaptive actions across systems. PRE enables dynamic decision-making by analyzing real-time data, solving problems autonomously, and coordinating workflows involving cognitive tasks such as anomaly detection and optimization. Complementing this are specialized AI tools like Document Automation, which employs machine learning, natural language processing (NLP), and computer vision to extract and validate data from unstructured documents such as invoices and forms, achieving over 95% accuracy in information capture. Automator AI enhances this by applying advanced AI techniques, including visual recognition, to process unstructured data and identify UI elements in applications for seamless automation of remote or legacy systems. Furthermore, APA integrates with leading large language models (LLMs) to support natural language tasks, including conversational automation where users can generate workflows via prompts, enabling rapid deployment of intelligent processes. Additional tools include AI Agent Studio, a low-code environment for building custom AI agents. In practical applications, supports autonomous enterprise processes, such as customer support ticketing where agents analyze queries, perform sentiment detection, and resolve cases across channels, or involving real-time inventory forecasting and adjustments to mitigate disruptions. These implementations can transition processes from 20-30% to over 50% autonomous operations, significantly reducing human intervention while improving efficiency and accuracy. For instance, in , agents update records and escalate issues independently, while in supply chains, they enable predictive sourcing to handle demand fluctuations. Automation Anywhere's 2025 expansions in agentic systems further advance for mission-critical workflows, incorporating reasoning agents, agents, and orchestration capabilities to automate operations in high-stakes environments like financial and operational . These innovations emphasize explainable through decision logs and transparency tools, allowing users to agent actions and ensure in regulated sectors. By prioritizing such features, not only scales automation but also builds trust in AI-driven outcomes.

Leadership and Governance

Executive Team

Mihir Shukla serves as the Co-Founder, , and Board Chair of Automation Anywhere, a role he has held since founding the company in 2003 to advance solutions. Under his leadership, Shukla has steered the company's strategic vision toward Agentic Process Automation (APA), emphasizing agents that autonomously handle complex enterprise workflows to drive productivity and innovation. Neeti Mehta Shukla, also a Co-Founder and the company's Social Impact Officer, concentrates on fostering through inclusivity initiatives and good programs. She spearheads efforts to democratize , including the Global Gateway Program, which trains refugees in skills within three months to enable remote job opportunities, and Automation Anywhere University, which has delivered over 1 million RPA courses to the workforce. Her work underscores the company's commitment to uplifting vulnerable groups via tech upskilling and promoting diverse talent in leadership roles. Vikram Khosla, the , oversees financial strategy and operations to support the company's growth in the post-2024 era, including achieving five consecutive quarters of profitability following the launch. With prior in high-performance teams at firms, Khosla, a , has been instrumental in scaling resources for AI-driven expansions and ensuring sustainable revenue amid enterprise adoption. The executive team comprises a mix of original founders, such as Co-Founders Ankur Kothari () and Rushabh Parmani (), alongside industry veterans from sectors like and , enhancing expertise in and product development. This composition emphasizes , with the company earning the 2025 Best Firms for & in Award and recognizing eight women leaders in channel roles, reflecting a deliberate focus on inclusive . Key contributions from the team include the 2024 launch of agents that established as a new category, enabling up to 80% of processes, and ongoing programs that prepare employees for -augmented roles. These initiatives, driven by Shukla's and supported by the team's technical and Shukla's programs, position Automation Anywhere to transform while prioritizing human enablement.

Investors and Strategic Direction

Automation Anywhere has secured significant investment from prominent venture capital firms and strategic partners, culminating in approximately $1.1 billion raised across multiple rounds by 2025. Key investors include the , which led a $300 million round in 2018 to fuel global expansion and innovation in (RPA). General Atlantic participated in the company's $250 million Series A financing in 2018, supporting product development and . Salesforce Ventures took the lead in the $290 million Series B round in 2019, emphasizing integration with enterprise cloud ecosystems and AI capabilities. The company's board of directors reflects a blend of investor representatives and independent experts, providing strategic guidance on growth and governance. Chaired by co-founder and CEO Mihir Shukla since the company's inception, the board includes investor nominees such as Siraj Iqbal from SoftBank, Asher Hecht-Bernstein from , as a venture partner from (NEA), and Joe DiSabato from . Independent members include Kathleen Holmgren, a principal at Sage Advice Partners with expertise in technology scaling, and Manoj Leelanivas, COO of , bringing insights from enterprise automation and networking sectors competitive with RPA providers. This composition, expanded in 2025 with Immelt's appointment to bolster and enterprise strategy focus, ensures balanced oversight from financial, operational, and technological perspectives. Investors have notably influenced Automation Anywhere's pivot toward cloud-native infrastructure and AI-driven automation following the 2019 funding. Post-Series B, the company accelerated migration to its Automation 360 cloud platform, launched in 2021, to enable scalable, secure deployments amid rising demand for hybrid and solutions. This shift aligned with investor priorities for modernizing legacy on-premises systems, as evidenced by integrations with AWS and emphasis on agents for optimization. Concurrently, has propelled heavy investments in , including generative AI models and agentic systems, positioning the company to capture enterprise AI market share without the disruptions of public markets. Automation Anywhere has deliberately avoided an (IPO), remaining privately held as of 2025 to maintain operational agility and focus on long-term innovation over short-term quarterly pressures. Under board guidance, Automation Anywhere's strategic direction centers on Agentic Process (APA) as the foundation for the "Autonomous ," where AI agents autonomously handle complex workflows with minimal human intervention. This vision, articulated in company frameworks, aims for over 50% of processes to operate independently through seamless AI . The board oversees ethical AI deployment via responsible practices, including , in AI , human throughout the development lifecycle, and under the ISO standard for AI and achieved in November 2025. goals are embedded in this oversight, promoting energy-efficient to reduce operational carbon footprints and aligning with broader ESG objectives.

Acquisitions and Partnerships

Key Acquisitions

Automation Anywhere has pursued strategic acquisitions to enhance its capabilities in (RPA), (AI), and process optimization, focusing on integrating advanced technologies into its core platform. In , the company completed two key acqui-hires to bolster its and teams. The acquisition of Paris-based Klevops on August 1, , aimed to advance "Attended Automation 2.0," enabling seamless collaboration between human workers and bots for tasks in contact centers and beyond, with Klevops' technology integrated into Automation Anywhere's RPA suite to improve , , and . Similarly, the acqui-hire of Bengaluru-based Cathyos Labs in November brought on board a team of product engineers and co-founders to support development of the Enterprise A2019 platform, accelerating customer engagements and regional expansion in , the , and amid over 200% year-over-year growth. Both deals, with undisclosed terms, emphasized talent acquisition to drive product and analytics capabilities without acquiring specific products from the targets. A pivotal move came in 2021 with the acquisition of FortressIQ, announced on December 23, 2021, for an undisclosed amount. This deal targeted process discovery AI, combining FortressIQ's cloud-native mining tools with Automation Anywhere's Automation 360 platform to automate process identification and optimization, reducing manual mapping efforts and enhancing AI-driven insights for enterprise-scale deployments. The integration focused on embedding FortressIQ's imitation learning and technologies to provide actionable intelligence, supporting faster across industries. Most recently, on November 4, 2025, Automation Anywhere acquired Aisera, a provider of AI-driven agents for IT, , and , in a deal with undisclosed financial terms advised by and . The acquisition integrates Aisera's conversational and generative capabilities into the Agentic Process (APA) portfolio, enabling up to 80% work automation and 40% reduction in seats through multi-sector agentic solutions. Over 100 engineers from Aisera joined the team, accelerating development and embedding the technology into Automation 360 for enhanced autonomous enterprise operations. These acquisitions collectively aim to fortify Automation Anywhere's position against competitors like and by prioritizing talent and autonomous features. This has directly contributed to advancements in the company's agentic products, as detailed in subsequent sections.

Major Partnerships and Alliances

Automation Anywhere has established key technology partnerships to integrate its (RPA) platform with major cloud providers, enabling hybrid and cloud-based deployments. The company announced a strategic with in 2019, allowing customers to deploy Automation Anywhere bots directly on for managing large datasets and accelerating initiatives. This partnership expanded in 2024 with the integration of Microsoft Azure OpenAI Service into Automation Anywhere's platform, enhancing generative AI capabilities for enterprise workflows. Similarly, Automation Anywhere partnered with Cloud in 2021 to develop industry-specific RPA solutions, particularly in , and broadened this alliance in 2023 to incorporate generative AI for process . In 2023, a strategic agreement with (AWS) focused on generative AI solutions using Amazon Bedrock and SageMaker, supporting hybrid deployments and intelligent document processing. This collaboration further expanded in July 2025 with integrations showcasing human-agent capabilities. In the realm of industry alliances, Automation Anywhere collaborates with consulting firms to provide implementation and services expertise. Since 2015, has partnered with Automation Anywhere to deliver RPA solutions globally, expanding in 2021 to accelerate cloud-based deployments on the Automation 360 platform. has worked with the company since 2014, formalizing a in 2016 to offer enterprise-grade RPA and establishing a dedicated RPA Centre of Excellence in 2018, which specializes in Automation Anywhere's platform for client implementations. The company's ecosystem programs further strengthen its alliances through a Partner Network comprising over 1,200 resellers, developers, and service providers, facilitating widespread adoption of . Initiatives like the Automation Foundations Bot Camp, launched in 2023, offer free, community-driven training to democratize skills, featuring hands-on modules and expert coaching for building bots. These partnerships have driven co-innovation, particularly in sector-specific solutions for banking and other industries, expanding 's market reach and enabling scalable AI-powered .

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